Resource Mobilization Strategy
2012-2015 Guidebook
29 October 2013
Fix Diversified Sources INDICATOR – formatting.
Crosscheck all 2013 Q4 INDICATORS – Contributions Unit revised all the data in
March. The handbook does not reflect the latest data.
Add names of TDs with which UNRWA has active GF multi-year agreements.
Add names of the 10 TDs who ‘subscribe’ to the Harmonized Results Report (HRR
framework).
Table of Contents
1. Summary
1
2. Key Reporting Deadlines
2
3. Definitions and Abbreviations
3
4. Annual Indicators
4
1.1 Traditional Donor Partnerships Strengthened
1.1.1 Institutional Relationships with TDs improved
1.2 Diversified donor-base contributing increasingly to resource needs
1.3.1 Corporate alignment in resource mobilization
1.3.2 Institutionalization of PPCM
1.3.3 Communication structures and systems harmonized
5. Quarterly Indicators
1.3.3. Communication structures and systems harmonized
1.1.2 Systematic communication with TDs established
1.2.1 Developed relations with Emerging Markets
1.2.2 Improved relationships with NTDs
1.2.3 Consolidated relationship with Arab Partners
1.2.4 Established functional private-sector fundraising
1.3 Enabling environment established supporting donor-relationship
management
8
1
I.
Executive Summary
The following handbook provides a guide to UNRWAs monitoring framework for results of the 2012-2015
Resource Mobilization Strategy (RMS). The handbook updates indicators used in the RMS also noting
important changes. Please consult the tables below and Annex 3 (electronic attachment) for the most upto-date figures. See notes 1-4 in the page footer for further explanation of the data and changes to the
reporting structure.
For more information on data collection and methodology contact the Contributions Unit, ERCD-Gaza.
For questions on reporting contact the Special Assistant to the Director, ERCD-Jerusalem.
ERCD-Gaza - Contributions Unit
Rima Dabbagh, Contributions Officer – [email protected]
t: +972-8-6777728 m: 059-942-8092
Khitam Shashak, Assistant Contributions Officer - [email protected]
t: +972-8-6777736 m: 059-942-8009
ERCD-Jerusalem
Ragnheidur Kolsoe, Special Assistant to the Director - [email protected]
T: +972-2-589-1626, m: 054-240-2744
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed
pledges. These figures are not actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that
measures the data without reference to UNRWAs goals.
2
II.
Key Reporting Deadlines
Reporting is due to the Special Assistant to the Director quarterly (March, June, September, December) and annually. Quarterly
reporting is due one month after quarter end and annual reporting is due by February of the following year. Please observe the
following submission deadlines:




November 2013 – Preliminary findings due for the November AdCom
March 31st 2014 – Final program report due to Swiss Agency for Development and Cooperation
April 2014 - Final findings drawing on report to donor due to SubCom
RBM closing deadlines: data entry within 45 days after quarter ends.
The following units/staff members are requested to report against the following indicators:
Contributions Unit
Donor Relations
Department of
Planning
Director’s Office
Public Information
Officer
Visibility Coordinator
Publications and
Branding Coordinator
Annually:
1.1.a – % of increased GF income from TDs
1.1.r - % of GF income from TDs
1.1.s - % of EA income pledged by second quarter
1.1.t - % of GF income pledged by second quarter
1.1.u - % of required EA income received
1.1.1.a - # of multi-year framework agreements
1.1.1.b - Increased income from multi-year frameworks
1.2.a - % of GF income increase from diversified sources
1.2.b - % of GF income from diversified sources
Quarterly: one month after quarter end
1.2.1.a - % of GF income from emerging markets
1.2.2.a - % of GF income from NTDs
1.2.3.a - % of GF income from Arab Partners*
1.2.4.a - % of overall income from private sources*
*cross check with Arab Partners Unit and Partnerships Unit
Annually:
1.1.b – # of TDs UNRWA reports to using Results report
Quarterly:
1.1.2.a – Publication of bi-weekly donor newsletter
Annually:
1.1.b - # of TDs UNRWA reports to using Results report
1.3.2.a – Common Monitoring and Reporting Framework
Quarterly:
1.3.a - % of projects monitored under the new Aggregate Project Reporting
Framework
Annually:
1.3.1.a – Agreed corporate work-plans
1.3.1.b – ACRA sets framework for RM priorities
Annually:
1.3.3.a – Annual communication work-plan
Quarterly:
1.3.3.b – Media articles covering UNRWA donor visibility
Quarterly:
1.3.3.c – Application of Agency branding guidelines
Due: end of February after reporting year
Due: Q1 – end of April, Q2 – end of July, Q3
– end of October, Q4 – end of February
Due: January
Due: April, July, October, January
Due: January
Due: April, July, October, January
Due: January
Due: January
Due: April, July, October, January
Due: April, July, October, January
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
3
III.
Definitions and Abbreviations
Donor categories:
Traditional Donors (TD): 18 AdCom Members as of January 2010. No additional donors are to be included in this category.
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Italy, Ireland, Japan, Netherlands, Norway, Spain,
Sweden, Switzerland, United Kingdom, United States and the European Commission
Non-traditional Donors (NTD): Countries outside traditional donor and emerging markets categories – currently 21 countries and
expected to increase.
Austria, Bulgaria, Czech Republic, Estonia, Greece, Holy See, Hungary, Iceland, Latvia, Lichtenstein, Luxembourg (joined
AdCom after January 2010), Malta, Monaco, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Turkey, Cyprus
Arab Partners (AP): Arab countries + Arab NGOs (NGOs based in Middle East) – currently 16 countries and expected to increase.
Algeria, Bahrain, Egypt, Jordan, K uwait, Lebanon, Libya, Mauritania, Morocco, Oman, Palestine, Qatar, Saudi Arabia,
Syria, Tunisia, United Arab Emirates (including Ruler of Sharjah) + AFESED, Kuwait, Arab Authority for Agriculture
Investment and Development (AAAID), Islamic Development Bank (IDB), Islamic Solidarity Fund (OIC), OPEC Fund for
International Development (OFID), and Arab NGOs
Emerging Markets (EM): Emerging economies including BRICS – currently 19 countries and expected to increase.
Brazil, Brunei, Chile, China, Colombia, India, Indonesia, Jamaica, Korea, Malaysia, Mexico, Namibia, Pakistan, South Africa,
Sri Lanka, Thailand, Trinidad & Tobago, Vietnam, Guyana
Private Donors (PD): For the purposes of RMS reporting, "International NGOs" and "Other donors" are grouped together. In nonRMS reporting, these donors are grouped separately and Spanish regional government contributions are counted towards Spain.
Businesses, foundations and NGOs from Palestine or outside of the Middle East; individual donors; regional governments
in Spain; UNRWA's national committees in the USA, Spain and Italy; and donations from the Arab world outside of
Palestine
Diversified Sources (DS): EM, NTDs, Arab Partners, international NGOs, other UN Agencies and Private Donors (including regional
Spanish governments; see PD definition above).
Income categories:
General Fund (GF): UNRWA regular GF, GF relieving, GF restricted, SSNP, and in-kind food donations (does not include project
support costs)
Emergency Appeal (EA): OPT emergency appeal – West Bank and Gaza
Total Agency Income: GF, EA, Lebanon Appeal, Syria Appeal, Projects and UN contributions
ACRA - Advisory Committee on Resource Allocation
PPCM – Programme and Project Cycle Management
INCOME is based on confirmed pledges (as opposed to actual cash flow).
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
4
Annual Indicators
Annual indicators are reported at the end of the fourth quarter (by February of the following
year)
1.1 Traditional Donor Partnerships Strengthened
1.1.a Percentage of increase in GF income from Traditional Donors
Previously “Traditional donors cover GF increase”4
Source: Contributions Unit Database
Percentage change from baseline
2011
baseline
0%
2015
target
60%
2012
result
52.07%
2013
2014
2015
TDs requested that UNRWA diversify its donor base.
66.62%
Lessened dependency on TDs improves the TD
relationship.
Difference from baseline shows progress from start of
RMS strategy.
Method: Difference in TD GF income in reporting year to baseline/Difference in total GF income in reporting year to
baseline
2012: 15,671,030/30,094,730 x 100 = 52.071%
2013: 21,999,337/33,022,732 x 100 = 66.62% - Interpretation: doing much worse with diversification. Further away from the
target than last year. Absolute difference: 6,328,307.
2014:
2015:
Note: RMS report incorrectly placed 2011 baseline at 89%2
Percentage change from previous year
2011
baseline
0%
2015
target
60%
2012
result
52.07%
2013
2014
2015
Difference from previous year shows incremental
216.13%
improvement.
Method: Difference in TD GF income in reporting year to previous year/Difference in total GF income in reporting year to
previous year
2012: 15,671,030/30,094,730 x 100 = 52.071%
2013: 6,328,307/2,928,002 x 100 = 216.13%
2014:
2015:
Note: Not an official indicator.
1.1.b Number of TDs receiving UNRWA Results Report
Previously “TDs subscribing to the Harmonized Donor Reporting matrix”4
Source: Department of Planning/DRD
An increase in the number of donors UNRWA
reports to using common reporting
requirements shows engagement of donors in
UNRWA’s planning and monitoring process.
2011
baseline
4
2015
target
10
2012
result
8
2013
2014
2015
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
5
Note: RMS report states indicator is measured quarterly3
1.1.r Percentage of GF income from Traditional Donors
Previously “Share of TD in GF income”4
Source: Contributions Unit Database
2011
baseline
89%
2015
target
84%
2012
result
86.87%
2013
2014
2015
A decrease in the share of TD contributions to
87.51%
the GF indicates a widening of the donor base.
Difference from baseline shows progress from
start of RMS strategy.
Method: GF income from TDs in reporting year/Total GF income in reporting year
2012: 506,943,905/583,580,303 x 100 = 86.87%
2013: 513,272,212/586,508,305 x 100 = 87.51% - Interpretation: Doing slightly worse, TDs’ share of total increased slightly in
absolute and percentage terms.
2014:
2015:
1.1.s Percentage of EA income pledged by 2nd quarter
Previously “Share of EA income pledged by 2nd quarter”4
Source: Contributions Unit Database
Early pledges indicate a strong working
relationship between UNRWA and its donors
allowing UNRWA to plan ahead when funding
for interventions is inadequate.
2011
baseline
43.86%
2015
target
50%
2012
result
73.59%
2013
2014
2015
82.60%
Method: Pledged by Q2 in reporting year/Total EA income in reporting year
2011: 79,806,228/181,947,844 x 100 = 43.861
2012: 117,026,353/159,025,255 x 100 = 73.591
2013: 109,142,711/132,130,922 x 100 = 82.601 - Interpretation: Doing better in % terms. Predictability increased considerably
in % terms, but the amount raised by Q2 was approx.. 8 million lower than same time the year before. The improved
statistics is due to the lowering of the EA requirement which was reduced to be closer in line with projected income.
Note: RMS report incorrectly placed 2011 baseline at 40%2
*2012 result reported in the 2013 March submission to donor and April submission to SubCom was updated to reflect the
increase in Total EA income from re-evaluated Turkish (in-kind) and late receipt of Canadian contributions.
1.1.t Percentage of General Fund income pledged by 2nd quarter
Previously “Share of GF income pledged by 2nd quarter”4
Source: Contributions Unit Database
2011
baseline
59.92%
2015
target
83%
2012
result
83.25%
2013
2014
2015
Early pledges indicate donor recognition of
88.71%
UNRWA’s needs. Early pledges help UNRWA
adjust activities to match income and initiate
responses to budgetary gaps.
Method: Amount pledged by Q2 in reporting year/total GF income in reporting year
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
6
2011: 310, 719, 413/519,551,009 x 100 = 59.921
2012: 485,810,789/583,580,303 x 100 = 83.251
2013: 520,285,789/586,508,305 x 100 = 88.71% - Interpretation: Predictability is increasing, with confirmation of pledges
and income being increasingly received earlier in the year. In % terms, 88.71% of total GF was confirmed by Q2 compared
to only 83.25% in the previous year. Difference: 5.46%; approx. 35 million more by Q2 in 2013 compared to previous year.
2014:
2015:
Note: RMS report incorrectly placed 2011 baseline at 61%2
1.1.u Percentage of required/budgeted EA income received
Previously “UNRWA EA contribution level”4
Source: Contributions Unit Database
EA funding indicates UNRWA’s success at
securing financial support for its
interventions. Maintaining current EA
funding levels indicates successful donor
management.
2011
baseline
58.50%
2015
target
40%
2012
result
49.94%
2013
2014
2015
44.03%
Method: Total EA income in reporting year/Total EA budget in reporting year
2011: 181,947,844/311,026,734 x 100 = 58.501
2012: 159,025,255/318,424,896 x 100 = 49.941
2013: 132,130,922/300,062,990 x 100 = 44.03% - Not sure whether this result is good or bad. From a target perspective, it is
a positive result, with the Agency moving closer to the 2015 target of 40%. The question remains how meaningful the
indicator is. What does it tell us?
2014:
2015:
Note: RMS report incorrectly placed 2011 baseline at 40%2
*2012 result reported in the 2013 March submission to donor and April submission to SubCom was updated to reflect the
increase in Total EA income from re-evaluated Turkish (in-kind) and late receipt of Canadian contributions.
1.1.1 Institutional Relationships with TDs improved
1.1.1.a Number of multi-year framework agreements
Previously “Number of signed GF multi-year framework agreements increases by 25%”4
Source: Contributions Unit Database
2011
baseline
8
2015
target
16
2012
2013
2014
2015
Increase in signed multi-year agreements
7
10
shows donor engagement in UNRWA planning
and trust that services will be delivered.
Interpretation: Moving closer to the 2015 target of 16. Had 10 valid multi-year agreements in 2013, compared to only 7 in
2012.
Note: All valid multi-year agreements are counted not only those negotiated in the reporting year.
RMS report states the indicator is measured quarterly3
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
7
1.2.a Percentage of increase in GF income from diversified sources
Previously “Diversified sources cover of GF increase”4
Source: Contributions Unit Database
Percentage change from baseline
2011
baseline
0%
2015
target
40%
2012
2013
2014
2015
Increase in GF income from diversified sources
47.93%
33.38%
improves the TD relationship by lowering
dependency and stabilizes revenue sources.
Method: GF income from diversified sources in previous year minus GF income in previous year/Total GF income in
reporting year minus GF income in previous year
2012: 14,423,700/30,094,730 x 100 = 47.931
2013: 11,023,394/33,022,732 x 100 = 33.38 – Interpretation: % of increase in GF income derived from diversified sources
decreased in 2013 when compared against the baseline. This is in line with the reduced income from Emerging Markets in
2013.
1.1.1.b Increase in income from multi-year framework agreements
Previously “Income from multi-year framework agreements increases by 25%”4
Source: Contributions Unit Database
2011
baseline
0% or
USD
187m
2015
2012
2013
target
Increase in income from signed multi-year
25%
1.17%
27.33%
agreement shows donor commitment to
increase
189m
238,239,362
UNRWA programming not only in terms of
or USD
contract but in amount secured.
234m
Method: Increase in income in reporting year subtract 187/1.87 = percentage increase
Note: All valid multi-year agreements are counted not only those negotiated in the reporting year.
RMS report incorrectly placed 2011 baseline at USD 221m and 2015 target at USD 276m 2
1.2
2014
2015
Diversified donor-base contributing increasingly to resource needs
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
8
2014:
2015:
Note: RMS report placed 2011 baseline at 11%, changed to 0% to justify narrative2
1.2.b Percentage of GF income from diversified sources
Previously “Overall GF contribution from diversified sources”4
Source: Contributions Unit Database
2011
baseline
11%
2015
target
16%
2012
2013
2014
2015
An increase in the share of contributions to the
13.13%
12.49%
GF from diverse sources indicates a widening
of the donor base.
Method: GF income from diversified sources in reporting year/total GF income in reporting year
2012: 76,636,398/583,580,303 x 100 = 13.131
2013: 73,236,092/586,508,305 x 100 = 12.49 – Interpretation: Both percentage value of GF income from diversified sources
decreased when compared with previous year from 13.13% to 12.49%. The absolute value decreased as well from 76.6
million in 2012 to 73.23 million in 2013.
2014:
2015:
1.3.1 Corporate alignment in resource mobilization
1.3.1.a Agreed corporate RM work-plans
Source: D/ERCD
Greater intra-Agency consultation strengthens
RMS by ensuring work-plans match needs,
priorities and funding requirements.
2011
baseline
New
2015
target
Create
workplans
2012
2013
Yes
Yes
2014
2015
2014
2015
2014
2015
1.3.1.b ACRA sets framework for RM priorities
Source: D/ERCD
ACRAs leadership strengthens Executive
oversight of operations and strengthens
Agency
coherence
with
RMS,
programmatic goals and funding priorities.
2011
baseline
No
2015
target
Create
priorities
2012
2013
Yes
Yes
1.3.2 Institutionalization of PPCM
1.3.2.a Common monitoring and reporting framework in place
Source: Department of Planning
2011
2015 target
2012
2013
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
9
A framework to monitor project progress
and access up-to-date financial data better
enables UNRWA to meet reporting
deadlines thereby strengthening the
relationship with donors.
baseline
No
Create
framework
Yes
Yes
1.3.3 Communication structures and systems harmonized
1.3.3.a Annual communication works-plan in place
Source: Communications Division
An integrated external communication
strategy with a joint mission statement and
shared themes and activities harmonizes
Agency communication and limits conflicts of
interest.
2011
baseline
No
2015
target
Create
work-plan
2012
2013
Yes
Yes
2014
2015
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
10
Quarterly Indicators
Quarterly indicators are reported one month following the end of each quarter
1.3.3.b Media articles covering UNRWA donor visibility
Source: Communications Division
2011
baseline
3.22
2015
target
TBD
2012
Donor visibility is essential to retaining donors
Q1: 6.2
and attracting new donors. The strength of
Q2: 9.7
Agency press releases are measured by the
Q3:10.4
number reprints in external media.
Q4: 8.4
Method: Number of articles that appear about donor events in UNRWA media
UNRWA press releases sent out in reporting quarter
2012 Q1: 148/24 = 6.2; Q2: 232/24 = 9.7; Q3: 188/18 = 10.4; Q4: 269/32 = 8.4
2013 Q1: 195/19=10.26; Q2: 282/25 = 11.28; Q3: 229/22 = 10.41
2014:
2015:
2013
2014
2015
Q1: 10.26
Q2: 11.28
Q3: 10.41
Q4: Wissam
reviews in reporting quarter/Number of
1.3.3.c Application of Agency branding guidelines
Source: Communications Division
2011
baseline
No
2015
target
Adhere to
brand
2012
2013
2014
2015
A recognizable UNRWA brand will engender
Yes
Yes
trust and encourage positive association with
the Agency and the Palestinian refugee cause.
This will aid in attracting new donors and
raising awareness of UNRWAs activities.
Note: SA will speak to donors about making this indicator annual rather than quarterly
1.1.2 Systematic communication with TDs established
1.1.2.a Publication of biweekly donor communique
Previously “Publication of biweekly e-newsletter”4
Source: ERPO
Regular newsletters strengthen UNRWAs
relationship with TDs by promoting the
exchange of information.
2011
baseline
0
2015
target
26
2012
2013
Q1: 1
Q2: 1
Q3: 5
Q4: 13
Q1: 6
Q2: 7
Q3: 6
Q4: 7 = 26
2014
2015
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
11
1.2.1 Develop Relationships with Emerging Market
1.2.1.a Percentage of GF income from emerging markets
Previously “EM share of GF income increases”4
Source: Contributions Unit Database
UNRWA is seeking to diversify its donor
base. The indicator shows successful
outreach to emerging markets.
2011
baseline
0.30%
2015
target
1%
2012
2013
Q1: 0.16%
Q2: 1.65%
Q3: 1.55%
Q4: 1.65%
Q1: 0.67%
Q2: 0.5%
Q3: 0.72%
Q4: 0.74%
2014
2015
Method:
Q1/Q2/Q3: EM GF income/GF income to-date (ie. Q2 combines Q1 and Q2)
Q4: EM GF income/Total GF income
2012:
Q1: 493,457/302,500,336 x 100 = 0.161
Q2: 7,996,156/485,810,789 x 100 = 1.651
Q3: 8,021,156/516,952,227 x 100 = 1.551
Q4: 9,640,586/583,580,303 x 100 = 1.651
2013:
Q1: 2,320,000/343,736,035 x 100 = 0.671
Q2:2,592,807/520,285,789 x 100 = 0.51
Q3: 3,922,307/547,362,001 x 100 = 0.72%
Q4: 4,368,020/586,508,305 x 100 = 0.74% - Interpretation: Moving further away from the goal of 1%. Merely 0.74% of total
2013 GF income derived from EM compared to 1.65% in 2012/the year before. (Despite the negative trend, we are still well
above the 2011 baseline of 0.30%).
2014:
Q1:
Q2:
Q3:
Q4:
2015:
Q1:
Q2:
Q3:
Q4:
1.2.2 Improved relationships from NTDs
1.2.2.a Percentage of GF income from Non-Traditional Donors
Previously “NTD share of GF increases”4
Source: Contributions Unit Database
UNRWA is seeking to diversify its donor
base. The indicator shows successful
outreach to non-traditional donors.
2011
baseline
0%
2015
target
4%
2012
2013
Q1: 2.65
Q2: 1.78
Q3: 1.86
Q4: 1.80
Q1: 2.41%
Q2: 2.09%
Q3: 2.02%
Q4: 1.92%
2014
2015
Method:
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
12
Q1/Q2/Q3: NTD GF income/GF income to-date ((ie. Q2 combines Q1 and Q2)
Q4: NTD GF income/Total GF income
2012:
Q1: 8,020,572/302,500,336 x 100 = 2.651
Q2: 8,624,494/485,810,789 x 100 = 1.781
Q3: 9,590,121/516,952,227 x 100 = 1.861
Q4: 10,475,710/583,580,303 x 100 = 1.801
2013:
Q1: 8,296,394/343,736,035 x 100 = 2.411
Q2: 10,876,454/520,285,789 x 100 = 2.091
Q3: 11,043,913.7/547,362,001 x 100 = 2.02
Q4: 11,277,126/586,508,305 x 100 = 1.92% - Interpretation: An absolute (807k) and percentage (difference/increase of 0.12%
between years) increase between years (and moving further away from the 2011 baseline (0%)).
2014:
Q1:
Q2:
Q3:
Q4:
2015:
Q1:
Q2:
Q3:
Q4:
Note: RMS report incorrectly placed 2011 baseline at 3% likely because Ireland and Finland were mistakenly characterized
as NTDs as opposed to TDs2
1.2.3 Consolidated relationship with Arab partners
1.2.3.a Arab share of GF income increases
Previously “Arab share of GF increases”4
Source: Contributions Unit Database
UNRWA is seeking to diversify its
donor base. The indicator shows
successful outreach to Arab partners.
2011
baseline
3%
2015
target
4%
2012
2013
Q1: 4.73%
Q2; 4.42%
Q3; 4.26%
Q4: 4.53%
Q1: 1.17%
Q2: 1.85%
Q3: 3.30%
Q4: 4.21%
2014
2015
Method:
Q1/Q2/Q3: Arab GF income/ GF income to-date (ie. Q2 combines Q1 and Q2)
Q4: Arab GF income/Total GF income
2012:
Q1: 14,320,088/302,500,336 x 100 = 4.731
Q2: 21,470,220/485,810,789 x 100 = 4.421
Q3: 22,009,241/516,952,227 x 100 = 4.261
Q4: 26,448,035/583,580,303 x 100 = 4.531
2013:
Q1: 4,024,506/343,736,035 x 100 = 1.171
Q2: 9,608,331/520,285,789 x 100 = 1.851
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
13
Q3: 18,042,583/547,362,001 x 100 = 3.30%
Q4: 24,711,862/586,508,305 x 100 = 4.21 – Interpretation: Percentage and absolute decrease between 2012 and 2013 from
4.53% in 2012 to 4.21% in 2013 (decrease of 0.32%) equal to an absolute decrease of 1.737 million.
2014:
Q1:
Q2:
Q3:
Q4:
2015:
Q1:
Q2:
Q3:
Q4:
1.2.4 Established functional private-sector fundraising
1.2.4.a Percentage of overall income from private sources
Previously “Increase in overall income from private sources”4
Source: Contributions Unit Database
2011
baseline
0.94%
2015
target
2%
2012
2013
2014
2015
UNRWA is seeking to
Q1 1.17%
Q1: 0.64%
diversify its donor base. The
Q2 0.71%
Q2: 0.57%
indicator shows successful
Q3 0.8%
Q3: 0.74%
outreach to private partners.
Q4 0.97%
Q4: 0.76%
Method:
Q1/Q2/Q3: Private GF income/ Agency income to-date (i.e. Q2 combines Q1 and Q2)
Q4: Private GF income/Total Agency income
2012:
Q1: 4,370,444/374,324,669 x 100 = 1.171
Q2: 4,680,115/658,291,615 x 100= 0.711
Q3: 5,723,638/712,657,761 x 100 = 0.81
Q4: 8,671,078/891,848,746 x 100 = 0.971
2013:
Q1: 3,194,102/495,853,966 x 100 = 0.641
Q2: 4,972,177/875,949,386 x 100 = 0.57%1
Q3: 7,377,553/ 1,001,214570 x 100 = 0.74%
Q4: 9,324,671/1,222,130,636 x 100 = 0.76% - Interpretation: Absolute income from private sources increased between years
from 8.671 m in 2012 to 9.324 m in 2013 or by 0.653 m. The increase is not properly reflected as a percentage share, but
income from the private sector is calculated as a share of total Agency income as opposed to solely GF. (Syria effect).
2014:
Q1:
Q2:
Q3:
Q4:
2015:
Q1:
Q2:
Q3;
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.
14
Q4:
Note: RMS report incorrectly places baseline at 0.2%2
1.3
Enabling environment established supporting donor-relationship management
1.3.a Percentage of projects monitored in the new Aggregate Project Reporting Framework that
are submitted in a timely manner
Previously “Percent of projects, monitored in the new aggregate reporting template, that are submitted in a
timely manner”4
Source: Department of Planning
2011
baseline
New
2015
target
80%
2012
2013
2014
2015
A high assessment rate provides the
Q1 NC
Q1:
Agency with a clearer picture of the
Q2 NC
Q2:
implementation and expenditure
Q3 NC
Q3:
status of projects across and
Q4 13%
Q4:
improves donor relationship
management.
Method: Number of projects assessed/Number of projects that qualify for monthly assessment
2012 Q1: Q2, Q3 NC – Not collected; Q4: 12/90 = 13%
2013:
Q1:
Q2:
Q3:
Q4:
2014:
Q1:
Q2:
Q3:
Q4:
2015:
Q1:
Q2:
Q3:
Q4:
1 – Income-related indicators in the 2012-2015 RMS report and this guide are based on confirmed pledges. These figures are not
actual cash flow.
2 – Baseline used in the 2012-2015 RMS report did not use actual findings but projected findings.
3 – The 2012-2015 RMS report incorrectly listed frequency of collection as quarterly.
4 – Indicator titles used in the 2012-2015 RMS report have been changed to use neutral language that measures the data without
reference to UNRWAs goals.