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Advantages of TS 16949:2002
• The main advantage of acquiring ISO/TS 16949:2002 is to do away
with multiplicity of standards (Includes financial benefits too).
• Also ISO/TS is recognized world-wide as it is an ISO standard.
• It is also supported by JAMA
• Many OEMs strongly recommend the suppliers to go in for ISO/TS
16949:2002
• GM, daimler,chrysler and Ford has urged their suppliers to upgrade
to ISO/TS 16949:2002 at the expiration of their current QS 9000
certification and no later than 14 december, 2006
• Daimler chrysler vide letter dated july 2002 had given a deadline of
july 1, 2004 for ISO/TS 16949:2002 up gradation
Contd……….
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IATF
Following are the major tasks of IATF
• Develop and update the IATF certification rules which
includes:
–
–
–
–
Criteria for CB recognition
Certification body processes
Certification auditor qualification
Certification content requirements
• Each oversight office is also responsible for
–
–
–
–
Scheduling witness audits for CB
Monitoring the CB
Monitoring CB auditors
CB Auditor qualification and training
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RULES FOR ACHIEVING IATF RECOGNITION – TS
16949:2002
Audit process:
For OEM vehicle assembly , “Contract Review “ and the “ Contract “
are represented by the internally documented marketing
requirements for vehicle brand, mix and volumes.
• Scope of certification includes all the products supplied to
customer subscribing to the certification to ISO/TS 16949:2002
• Supporting functions on site or, e.g.- engineering, marketing ,
purchasing , warehouse; are included.
• The audit plan is based on the processes of the organization and
includes all the requirements of organization quality management
system to meet automotive customer needs, even when they exceed
ISO/TS 16949:2002 based requirements
• Consultants to the organization cannot participate in the audit.
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5. Management responsibility
5.1 Management commitment
a)
b)
c)
d)
e)
Top management provides evidence of its commitment to the
development. Implementation and continual improvement of
the effectiveness of the quality management system by:
Communicating to the organization the importance of meeting
customer as well as regulatory and statutory requirements.
Establishing the quality policy
Ensuring the quality objectives are established
Conducting management reviews
Ensuring the availability of resources
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Product based elements
Clause 7 – product realization
ISO 9001 : 2008
7.5 Product and service provision
7.5.1 Control of production and
service provision
7.5.2 Validation of process for
production and service
provision
7.5.3 Identification and traceability
7.5.4 Customer property
7.5.5 Preservation of product
ISO / TS 16949 : 2002
7.5.1.1 Control plan
7.5.1.2 Work instruction
7.5.1.3 Verification of job set – ups
7.5.1.4 Preventive and predictive
maintenance
7.5.1.5 Management of production
tooling
7.5.1.6 Production scheduling
7.5.1.7 Feedback of information
From service
7.5.1.8 Service agreement with
customer
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7.3. Design and development
7.3.1.1 Multidisciplinary approach
The organization use the multidisciplinary approach to
prepare for product realization, including;



Development / finalization and monitoring of special
characteristics ,
Development and review of FMEAs, including actions to
reduce potential risks, and
Development and review of control plans.
Note : Multidisciplinary approach typically included the
organization’s design, manufacturing, engineering,
quality,
production and other appropriate personnel .
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7.3. Design and Development
7.3.6 Design and Development Validation
Design and development validation performed in accordance with
planned arrangements, to ensure that the resulting product is capable of
meeting the requirements for the specified application or intended use,
where known.
Wherever practicable, validation is completed prior to the delivery
of implementation of the product.
The records of the results of validation and necessary actions are
maintained
Note  1 The validation process normally includes an analysis of
field reports for similar products.
Note  2 The requirements of 7.3.5 & 7.3.6 above apply to both
product and manufacturing processes. **
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Process approach
All well-defined and well-managed processes have common
characteristics:
•
A well-defined team with a leader is held accountable for how well
the process performs (the process owner)
•
Well defined boundaries (the process scope)
•
Well defined interfaces and responsibilities
•
Well documented procedures, work instructions and training
•
Well defined measurement and feedback controls
•
Customer related measurements and targets
•
Well known cycle times
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RECORDS REQUIRED BY ISO/TS 16949:2002
List of records
•
Document updating records (master list of documents)
•
Control of quality records and master list of records
•
Management reviews
•
Record of training and skill and competency of personnel
•
Maintenance (preventive, predictive and breakdown) record
•
Process monitoring data (PPAP, APQP, FMEA, MSA, SPC) and corrective action taken
for process control
•
Record of product non-conformities and products accepted on concession.
•
Data analysis and activities for continual improvement.
•
Result of internal audits and follow-up action.
•
Data on customer feedback / satisfaction measurement and action taken on customer
complaints.
•
Vendor evaluation / audit and purchase orders and actions arising from the evaluations
•
Customer property that is lost, damaged or otherwise found to be unsuitable for use
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STEPS FOR INSTALLATION OF ISO/TS 16949:2002 FOR AUTOMOTIVE
PRODUCTION AND RELEVANT SERVICE PART ORGANIZATION
 Conduct awareness program (top + middle + bottom level).
 Form a steering committee and task force for documentation
 Identify and define processes and process approach
 Define quality policy and establish quality objectives
 Prepare documents of quality management system.
 Implementation and train all personnel for use of procedures, processes, work
instructions and formats.
 Train internal auditors and prepare list of qualified / certified internal auditors.
 Assess the system through first internal audit.
 Take corrective actions for non-conformities.
 Apply for certification.
 Assess the system through second round of internal audit.
 Avail pre-certification audit of certifying body
 Take actions on suggestions given by certifying body.
 Final registration / certification audit by certifying body.
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