EMPLOYEE ENGAGEMENT IN FAMILY AND
NON-FAMILY FIRMS
Lindos Daou
Full time lecturer, Ph.D, researcher
[email protected]
Andre Azoury
Associate Professor
[email protected]
OBJECTIVE
This study to aims is to define the standards that affect positively employee
engagement in family firms and non-family firms and to make an interpretation
about the commitment process in both firms.
2
RESEARCH QUESTION
To what extent is employee engagement different between family firms and nonfamily firms and what are the reasons that motivate employees to maintain a
positive commitment toward the company?
3
THEORETICAL FRAMEWORK
•
Well-being of employees is essential for the organizational performance and
satisfied customers
•
Non-engaged employees focus on tasks rather than outcomes and goals
4
RESEARCH FINDINGS/INSIGHTS
Empirical results based on a longitudinal sample of 60 employees working in
family and non-family firms showed that:
(1) family firm employees have higher commitment, better psychological climate
and greater compensation than non-family firms;
(2) Communication registers higher records in non-family firms;
(3) A significant relation exists between family firms and employee engagement.
4
THEORETICAL/ACADEMIC IMPLICATIONS
Psychological climate influences the well-being of every individual in the
Lebanese society
Compensation issues has become a crucial especially during the Lebanese
economic crisis.
Communication has proven to have low impact on worker’s engagement because
the upper management in family firms is very important where the owner can
play the role of “the one man show”.
5
PRACTITIONER/POLICY IMPLICATIONS
This study lead us to find different drivers for engagement in the region that
could have significant effect on employee behavior;
Importance of the Human Resources role and practices in non-family firms
propose creative strategies to reduce turnover and leading to a stronger
employee engagement and commitment.
6
CONTRIBUTION TO THE SCIENTIFIC COMMUNITY
Conferences
1. Daou L. & Azoury A.(2014), Employee engagement in family and non-family
firms, LAAS (Lebanese Association for the advancement of Science)
Conference, March 27-28
2. Daou L. & Azoury A.(2014), Employee engagement in family and non-family
firms, International Colloquium on Corporate Governance across Ethics,
Culture & Citizenship; What to give and what to expect? USEK, Lebanon, April
14-15
7