ABSENCE MANAGEMENT PROCEDURE From 1 August 2014 Originator: Date: Approved by: Type: Graham Curling May 2010 Finance & GP Procedure Revised: February 12 June 12 June 14 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ CONTENTS 1. Purpose 3 2. Operating principles 3 3. Sick pay and leave scheme 4 4. Notification and certification of sickness absence 6 5. Absence management procedure 7 6. Short term absence procedure 8 7. Long term absence procedure 14 8. Appeals 16 Appendix 1 – General guidance 17 Appendix 2 – Self certification form 20 Appendix 3 – Manager’s guidance: Fit to Work notes 21 Appendix 4 – Return to work meeting form 27 Appendix 5 – Right to be accompanied 28 Appendix 6 – Conducting a formal meeting under the Absence Management Procedure 30 Appendix 7 – Procedure for appeals 32 ______________________________________________________________________________________________ 2 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 1. PURPOSE 1.1 This procedure applies to all employees other than “designated senior post holders” as defined in the College’s Articles of Association. 1.2 The purpose of this procedure is to improve levels of attendance across the College through the establishment of a framework to ensure appropriate and consistent advice, assistance, and support is offered to all employees and, where necessary, action is taken. However, it recognises that a certain level of absence may be necessary due to sickness, injury or disability. It is the College's policy to offer security of employment during such periods, subject to operational requirements and to provide financial support and assistance through its Occupational Sick Pay Scheme. 1.3 The College has chosen to introduce an attendance management policy as it recognises that there are potential costs that may be incurred as a result of high levels of non attendance, and where an employer takes no steps to manage attendance they are likely to experience: 2. excessive disruption to business; de-motivated staff; an adverse effect on customer service levels; student dissatisfaction; and loss of productivity. OPERATING PRINCIPLES 2.1 The College will aim to provide a healthy working environment and demonstrate commitment to the health, safety, and welfare of staff in order to maximise attendance. The College will look to assist staff in achieving satisfactory levels of attendance through health promotion and ensuring the College is a safe and enjoyable place to work. 2.2 Managers are responsible for monitoring and taking appropriate action in connection with sickness absence. It is important that a consistent and fair approach to the management of attendance is maintained throughout the College and for this reason Human Resources will advise on the application of this procedure. The Equality Act places particular responsibilities on employers and in the case of persistent absence due to an employee’s disability advice should be sought from Human Resources. (See also Appendix 1 – Section 3) 2.3 Where an employee’s attendance record gives cause for concern due to the duration of, or frequency of absence as identified by absence triggers, advice should be sought from Human Resources. If appropriate, the issue should be brought to the attention of the employee – normally through discussion with his/her line manager or supervisor. 2.4 However, in certain situations, it is recognised that there might be underlying personal or sensitive issues that an employee is unwilling to disclose, or discuss with, his/her immediate manager. In such situations, arrangements will be made for a member of Human Resources to assist with the procedure through a separate meeting with the employee, and respect his/her concern for confidentiality. 2.5 Sufficient information must be gathered about the nature and extent of any illness or disability that may be affecting an employee’s attendance record. Any information gathered in this way will be held in line with the Data Protection Act. ______________________________________________________________________________________________ 3 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 2.6 Sickness absence is not a disciplinary matter and therefore the formal Disciplinary Procedure should not be used in managing this however a failure of an employee to comply with these procedures may result in action being taken under the College’s Disciplinary Procedures. The framework detailed in this procedure will be followed in dealing with all long and shortterm absences in order to advise employees of any consequences resulting from their absence. Throughout the formal stages, employees may be represented by a trade union representative or fellow employee. It is not considered appropriate to call witnesses at any stage. 3. 2.7 The abuse of sick leave and pay regulations may be classified as misconduct or gross misconduct and dealt with through the disciplinary procedures. 2.8 When reviewing an individual’s overall attendance at work it may be necessary to note other types of absence, as appropriate. Generally, this will include authorised but unplanned absence which is dealt under the College’s Authorised Absence and Special Leave Policy. 2.9 The application of this procedure will be monitored to ensure consistency of approach across the College. SICK PAY AND LEAVE SCHEME 3.1 All full-time staff and lecturers, whether employed on a permanent or temporary basis, are eligible to receive the benefits described in this procedure. The entitlement for staff and lecturers employed on a fractional basis will be calculated as a pro-rata proportion of the entitlement for full-time employees. 3.2 The College has an obligation to pay Statutory Sick Pay (SSP) to those employees who are eligible to receive it. This section explains regulations affecting entitlement to Occupational Sickness benefits and the effect of SSP on these benefits. 3.3 The entitlement to Occupational Sick Pay increases according to the length of continuous service. The date from which continuous service is calculated will be stated in the employee's Statement of Terms and Conditions of Employment (normally referred to as the Contract). 3.4 Entitlement to paid sick leave Subject to the provisions of this Scheme, employees will be entitled to the following periods of paid sick leave: Service Sick Pay During 1st month of service After 1st month, during 1st year of service During 2nd year of service During 3rd year of service During 4th year of service and beyond 1 week half pay. 2 weeks full pay and 2 weeks half pay. 1 month full pay and 1 months half pay. 2 months full pay and 2 months half pay 3 months full pay and 3 months half pay Note: For the purposes of calculating entitlement to Occupational Sick Pay, ‘one month’ is equivalent to a calendar month. ______________________________________________________________________________________________ 4 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ Alternate protected arrangements remain in place for staff employed prior to 1st September 1997. The College has the discretion to extend an employee's entitlement to paid sick leave (on either full or half pay) in exceptional circumstances and such discretion is exercised through the Principal or their nominee. The entitlement to paid sick leave for a specific period of sickness absence is calculated as follows: by calculating the entitlement appropriate to the employee’s service on the first day of any period of sickness absence, and by deducting from that entitlement the aggregate of periods of sickness absence during the twelve months immediately preceding the first day of absence If an employee is entitled to receive SSP, or is in receipt of any other allowances or benefits these will be offset against any entitlement to full pay. Where the employee is entitled to receive half pay, the total sum of half pay plus SSP, if appropriate, and any other benefits or allowances, must not exceed full pay. If necessary, the half pay allowance will be reduced. If a public holiday occurs during a period of sick leave, the employee will continue to receive sick pay. Exceptional provisions apply to an employee who is injured as a result of a crime of violence in the course of their work for the College. Any days of illness during a period when the College is closed will not be reckoned against the employee's entitlement to sick leave. The College may require an employee who is unable to work as a consequence of illness to submit to an examination by a medical practitioner nominated by the College. In such cases, the provisions of the Access to Medical Reports Act 1988 will apply. Any costs incurred in connection with such an examination will be met by the College. The employee's own doctor may be present at such an examination on the employee's request. 3.5 Absences due to injuries caused by accidents A period of absence which, in the opinion of an approved medical practitioner, is due to injury sustained by the employee in the actual discharge of his/her duties, and which is not attributable to any fault of his/her own, will be entitled to receive up to six calendar months' sick pay at a rate equivalent to full pay (subject to any offsets stated in Section 3.4). Should the absence continue beyond four months, the case will be reviewed for a decision on any extension of the period of sick pay. Absence resulting from such accidents will not be reckoned against the employee's entitlement to sick leave under this Scheme. No occupational sick pay will be payable under this Scheme in the case of accidents due to active participation in sport as a profession, or where the absence arises from, or is attributable to, the employee's own misconduct. ______________________________________________________________________________________________ 5 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ An employee who is absent as the result of an accident will not be eligible to receive occupational sick pay if damages might be receivable from a third party. However, the College may pay the employee an advance, the amount of which will not exceed any entitlement under this Scheme, subject to him/her signing an undertaking that the total amount of the advance will be refunded, or, if the damages paid are less than this total, the actual amount of damages received. Where such an advance is refunded in full, the absence will not be recorded for the purposes of this Scheme. Where only part of the advance is refunded, the College will decide the length of the period of absence which should be recorded. 3.6 Termination or suspension of sickness pay The provisions of this Scheme will cease to apply from the date on which an employee retires, whether by reason of permanent ill-health, infirmity of body or mind, or by reason of age. If the College becomes aware that an employee may have failed to comply with any requirement of the Absence Management Procedures, or that he/she is guilty of conduct which might prejudice recovery, the payment of occupational sick pay may be suspended. In addition the College reserves the right to withdraw OSP if absence is as a result of an investigation; or the instigation or continuation of a procedure (e.g. disciplinary, grievance, capability) being discussed with, or brought against, a member of staff. SSP only will be payable, if the qualifying conditions for this are met. In such circumstances, the College will advise the employee of the reasons for this suspension and will invite him/her to make any observations. The employee will be given the opportunity to put his/her case before an appropriate committee of the College. If the College decides that the employee has failed, without reasonable excuse, to fulfil the requirements of the Scheme, or that he/she has been guilty of conduct prejudicial to recovery, then no further payments will be made in respect of that period of absence 4. NOTIFICATION AND CERTIFICATION OF SICKNESS ABSENCE 4.1 If you are unable to attend work as a result of sickness you must fully comply with the following procedures to qualify for occupational sick pay. 4.2 Employees should notify Human Resources of their absence on the first day of absence by 9.00 am if they work days or by 1pm if they work on an evening. Calls will only be accepted from representatives in circumstances where the employee is physically unable to make the call themselves. Employees must ensure that they ring Human Resources on the sickness line, 01132028011. If you call another number your absence may not be recorded and therefore may affect your pay. Human Resources will ensure any messages are passed on to the course area on your behalf or, if preferred, your call can be transferred. E-mail and text messaging notifications of absence to the College will NOT be accepted. Staff with non-standard working patterns such as weekends or 6.00am start times will also be required to contact their local line management. 4.3. On calling an employee will be required to provide the following information: a. b. c. Their name and work location Their line manager’s name The nature of the illness ______________________________________________________________________________________________ 6 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ d. The date on which they expect to return to work 4.3 The College will not accept notifications such as “unwell”, “confidential” or “ill” as reasons for sickness absence. 4.4 Unless you have sent in a doctor’s Statement of Fitness for Work (Fit Note) you will be required to phone in on each additional day of absence which the College has not been notified of in your original call. 4.5 You should ring HR on the above number on your first day back to confirm your return. 4.6. HR will issue a self-certification form which must be completed and returned within 48 hours of your return to work. (A sample self-certification form can be found at Appendix 2). Your signature on this form will certify that the information you have given concerning your absence was correct in order to claim the appropriate allowances. Failure to return this form may result in your payment being delayed or payment not being made. Self-certification forms will be accepted unsigned if sent from the employee’s Leeds College of Art e-mail address. 4.7 If you are absent for more than seven consecutive calendar days you must produce a doctor's Statement of Fitness for Work (Fit Note). This should reach Human Resources on or before the ninth day of absence, otherwise payment may be delayed or withheld. All continuation sick notes should be sent immediately to Human Resources. 4.8 Statement of Fitness for Work which do not specify the date of return, or the period of absence, will only be accepted as valid for seven days with the doctor's date of signing being regarded as day one. 4.9 If you are still unfit to return to work on the expiry of the medical certificate you must inform Human Resources by 10am on the last working day before you are due to return and arrange to obtain a further doctor’s Statement of Fitness for Work without delay. 4.10 Where you have to submit more than one Statement of Fitness for Work, you must ensure that you are covered for the whole period of your absence so that there is no gap between the expiry date of one Statement and the doctor's date of signing of the next Statement. Note that the doctor's date of signing is regarded as day one for calculating the period covered by the statement. 4.11 If you have a Statement of Fitness for Work then you cannot return to work before the date shown on the statement unless you obtain a return to work statement from your doctor. 4.12 If your certified absence is for more than 14 calendar days, you may be required to produce a final certificate from your doctor which shows that you are fit to return to work on a specified date. 4.13 Illness Which Occurs at Work Where illness occurs whilst a member of staff is at work, either the employee or their line manager should notify Human Resources that the employee is going home and the reason for the absence. The absence will be recorded on the employee’s absence record as follows:Absence starts Recorded as before 12 noon Full days absence after 12 noon Half days absence ______________________________________________________________________________________________ 7 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ less than four hours* of a shift have been Full days absence completed four or more hours* or more of a shift have Half days absence been completed * pro rata for staff who work less than 7.25 hours per day 4.13 A failure to comply with the procedure for notifying absences and producing doctor's medical certificates will result in any absence being treated as unauthorised absence without pay, and may lead to disciplinary action being taken against the employee. 4.14 These absence notification procedures should be used to notify the College of other forms of absence which have not been approved in advance (such as dependents leave) and a subsequent request for the absence should be made through the College’s Authorised Absence Procedures. 5. 6. ABSENCE MANAGEMENT PROCEDURE 5.1 This procedure differentiates between short-term and long-term absence. Throughout the procedure, there may be a role to play by Occupational Health Advisers and it is important that, wherever possible, its advice is sought and recommendations followed. Referrals to Occupational Health will be arranged by Human Resources. 5.2 Though Human Resources will provide guidance to managers throughout this procedure, it is the responsibility of managers to monitor levels of absence within their own teams, and to ensure that timely interventions take place to ensure that attendance levels are maximised. 5.3 Employees may receive a Statement of Fitness for Work from their GP, which may include recommendations over reasonable adjustments or altered duties which will allow an employee to return to work at an earlier date than was otherwise possible. Advice on Statements of Fitness to Work can be found in Appendix 4 of this procedure. SHORT-TERM ABSENCE PROCEDURE 6.1 Return to work meetings 6.1.1 As part of the normal working practices, managers should conduct a return to work meeting to enquire of an employee’s general health and well-being after each period of absence on the first day of their return to work 6.1.2 Return-to-work meetings are normally informal, but should be held in private. At the meeting, the manager should: explain to the employee that the purpose of return-to work meeting is to manage and monitor employees' attendance so that any problem areas can be identified and support offered where appropriate; confirm with the employee the reason(s) for his or her absence, ensuring that the question is asked in a supportive way; if the reason for the absence was illness or injury, ask the employee whether or not he or she consulted a doctor or attended hospital; avoid asking intrusive medical questions of the employee, while at the same time seeking to establish the basic underlying cause of the absence; ______________________________________________________________________________________________ 8 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 6.2 check that the employee is well enough to attend work; if there is any discrepancy between the employee's stated reason for the absence and the information given when notification of absence was originally provided, ask the employee to explain the discrepancy; remind the employee of the College’s Absence Management Procedures and advise them if they are approaching a trigger level for formal intervention. If the employee has already triggered a sickness review the manager should remind them of the outcomes of the review, and possible impact that this further absence will have based on the outcomes of the review meeting. Establish whether the absence is related to either pregnancy or disability and if any reasonable adjustments are required. Advice can be sought from HR on this point if required. It should be noted that an employee has no right to be accompanied at a return to work meeting. 6.1.3 The manager should make a record of each return-to-work meeting on the College’s Return to Work meeting form. A copy of this can be found in Appendix 5 of this policy and on the intranet. This record may be used in evidence should the employee trigger a formal sickness review. On completion this form should be returned to Human Resources who will monitor the process to ensure that Return to Work meetings consistently take place. 6.1.4 If following a return to work meeting a manager has any grounds on which reasonably to conclude that the employee's absence was not genuinely for the reason given, the manager should seek advice from Human Resources. Triggers for sickness review 6.2.1 Whilst the College believes that sickness absence amongst its employees is genuine, it also believes that certain levels and patterns of absence are untenable and they mean that the employee is not in a position to fulfil their contract of employment. There are however some absences which will usually be disregarded from the trigger points. These types of absence include: absences that are due to a pregnancy-related condition, since including such absences would be classed as unlawful sex discrimination; absences resulting from accidents at work, unless the accident was caus ed by the employee's carelessness or negligence; and In addition some absences that are related to an employee's disability may be discounted from the calculation as a reasonable adjustment. Advice should be sought from Human Resources prior to any absence being discounted. 6.2.2 The trigger points for initiating a sickness review meeting are based on the calculation of an employee’s Bradford Factor. The ‘Bradford factor’ is an analytical tool, designed to highlight short-term absence and assist managers in identifying where there might be attendance issues which require consideration. The Bradford factor is based on a formula which produces a ‘score’ based on the number of times an employee is absent from work and the total number of working days lost as a ______________________________________________________________________________________________ 9 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ result. The tool enables managers to identify where potential health issues might exist with a view to ensuring that appropriate and timely interventions can be made. The examples set out below illustrate how various patterns of absence are highlighted in the points score. Bradford Factor Formula is; (S*S)*D S = Number of absences in 12 month period D = Total number of days absent in the 12 month period Examples: (All examples are based on 6 days of absence) 1 instance of 6 days absence (1*1)*6 = 6 points 2 instances of 3 days absence (2*2)*6 = 24 points 3 instances of 2 days absence (3*3)*6 = 54 points 6 instances of 1 days absence (6*6)*6 = 216 points The College applies the Bradford Factor formula over a rolling 12 month period. The table below demonstrates how the formula works and sets out the management interventions expected at each stage. A score of up to 104 points – Return to Work Meetings Only (though such meetings continue after any absence) A Score of 105 points to 449 points will initiate a Stage 1 Review Meeting with their line manager A Score of 450 points to 999 points will initiate a Stage 2 Review Meeting with a Senior Manager A Score of over 1000 points will initiate a Stage 3 Review Meeting with an SMT member Occurrences of Absence These triggers are for a full time member of staff and will be applied pro rata based on an employee’s FTE. Example Bradford Factor Calculations and How Trigger Levels may be a 12 month period: Duration of each Absence (Days) 1 2 3 4 5 6 7 8 1 1 2 3 4 5 6 7 8 2 8 16 24 32 40 48 56 64 3 27 54 81 108 135 162 189 216 4 64 128 192 256 320 384 448 512 5 125 250 375 500 625 750 875 1000 Points Up to 104 450 1000 6 7 8 9 10 104 449 999 + 216 432 648 864 343 686 1029 1372 512 1024 1536 2048 729 1458 2187 2916 1000 2000 3000 4000 Action Return to work meetings only Trigger for Stage 1 Review Trigger for Stage 2 Review Trigger for Stage 3 Review 1080 1715 2560 3645 5000 1296 2058 3072 4374 6000 1512 2401 3584 5103 7000 1728 2352 4096 5832 8000 implied over 9 9 72 243 576 1125 10 10 80 300 640 1250 1944 3087 4608 6561 9000 2160 3430 5120 7290 10000 ______________________________________________________________________________________________ 10 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 6.3 In addition to the annual Bradford Factor triggers, a review meeting may be triggered if a Bradford Factor score of 54 or more is met in a 2 month period or if there is any identified unacceptable trend. An unacceptable trend may be absences which coincide with periods of declined annual leave, or regularly coincide with a bank holiday or other historic period Stage 1 Review 6.3.1 Where the employee’s attendance has met one of the trigger levels, the manager will give the employee at least 2 working days’ written notice that a Stage 1 meeting has been arranged. The format of the Stage 1 meeting will mirror that of a Disciplinary Hearing and is outlined in Appendix 7. Any documents to be considered (such as absence charts/return to work meeting notes) should be shared at this point. The employee may be represented by a trade union representative or fellow employee if he/she wishes. 6.3.2 The manager will base his/her actions on the information and evidence he/she has access to and not on any assumptions about the genuineness of the employee’s absence to ensure that all employees are treated consistently and fairly. The manager will be supported by a representative of HR who will advise the manager. 6.3.3 At this meeting, the manager will wish to cover a number of issues around the employee’s attendance: 6.3.4 Explain the concerns regarding the employee’s attendance levels; Discuss the individual’s attendance records in detail; Establish whether there are any work related problems; Discuss ways in which the employee may achieve a better attendance record; At the end of the meeting the manager will determine the options to be followed and will send a letter to confirm the action to be taken. This may include: No further action Keep under review (Stage 1) Insisting on a doctor’s Fit Note from the first day of any further absences until such time as an improvement is made (this option should only be used to ensure that an employee is seeking appropriate help and support where an underlying health problem is believed to exist) Deferring a decision whilst seeking medical advice from Occupational Health or a GP report Applying a reasonable adjustment to trigger levels following discussion with Human Resources where an employee’s disability or pregnancy are the underlying causes of absence. Issuing a Written Warning that the employee’s level of absence is unacceptably high and that a failure to improve their attendance will lead to a Stage 2 meeting should their Bradford Factor Score exceed 450 points. In making their decision, the manager should take into account all the relevant circumstances, including whether the employee has a disability or whether the absences are absent related. ______________________________________________________________________________________________ 11 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 6.3.5 Once that decision is made, written confirmation of the decision and reasons will be sent to the employee within 5 working days, this includes where the employee has been orally notified of the manager’s decision on the day. At this stage, the individual will be advised of his/her right of appeal to more senior management against any decision taken. The appeal process is outlined in Section 8 of this policy. 6.3.6 A copy of the outcome will be placed on the employee’s Human Resources file. The warning will be spent, and will be disregarded for purposes of this policy after 12 months, subject to the employee’s Bradford Factor score dropping below the trigger threshold. Follow up within Stage 1 6.4 6.3.5 One of the options open to the manager is to keep the individual under review within Stage 1, normally for a period of up to six months. A further meeting will be convened at this point. If, after this time, the employee’s attendance record shows a sustained improvement towards an acceptable level (and they no longer meet a trigger), the manager will write to notify the individual that they will be removed from the formal Stage 1 procedures. In some cases, the ability of the employee to maintain any improvement in attendance levels may be in doubt, in which case it would be appropriate to extend the period of review within Stage 1. 6.3.6 If the manager considers that the employee’s attendance record has not improved, then the manager may at this point issue a Written Warning that the employee’s level of absence is unacceptably high and that a failure to improve their attendance will lead to a Stage 2 meeting should their Bradford Factor Score exceed 450 points. 6.3.7 If it is evident that an employee has not met the target for improvement before the end of the review period, the manager may call the review meeting at an earlier stage. Stage 2 Review 6.4.1 6.4.2 This stage will be triggered if an employee’s Bradford factor Score exceeds 450 points and they are in receipt of a Written Warning under Stage 1 of this policy. The meeting will be chaired by a senior manager within the College who may or may not be the employee’s line manager. The notification arrangements and format are the same as a meeting conducted at Stage 1 of the procedure. At the end of the meeting the manager will determine the options to be followed. This may include: No further action Keep under review (Stage 2) Insisting on a doctor’s Fit Note from the first day of any further absences until such time as an improvement is made (this option should only be used to ensure that an employee is seeking appropriate help and support where an underlying health problem is believed to exist) Deferring a decision whilst seeking medical advice from Occupational Health or a GP report Applying a reasonable adjustment to trigger levels following discussion with Human Resources where an employee’s disability or pregnancy are the underlying causes of absence. ______________________________________________________________________________________________ 12 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 6.5 Issuing a Final Written Warning that the employee’s level of absence is unacceptably high and that a failure to improve their attendance will lead to a Stage 3 Ill Health Capability Hearting should their Bradford Factor Score exceed 1000 points. 6.4.3 In making their decision, the manager should take into account all the relevant circumstances, including the employee's total length of service and past attendance record whether the employee has a disability or whether the absences are related to the disability. 6.4.4 Once that decision is made, written confirmation of the decision and reasons will be sent to the employee within 5 working days, this includes where the employee has been orally notified of the manager’s decision on the day. The employee will also be advised in writing that ultimately an Ill Health Capability Hearing at Stage 3 of this policy could consider their continued employment if he/she fails to sustain an improvement in attendance. The individual has a right of appeal against this decision (See Section 8). 6.4.5 A copy of the outcome will be placed on the employee’s Human Resources file. Any warning will be spent, and will be disregarded for purposes of this policy after 12 months, subject to the employee’s conduct and work performance having been satisfactory throughout that period and their Bradford Factor score dropping below the trigger threshold. 6.4.6 If a monitoring period is set then as at Stage 1 a review meeting will be held at the end of the monitoring period. If, after this time, the employee’s attendance record shows a sustained improvement towards an acceptable level (and they no longer meet a trigger), the manager will write to notify the individual that they will be removed from the formal procedures. If the manager considers that the employee’s attendance record has not improved, or has not improved sufficiently over the review period, then the manager may at this point issue a Final Written Warning that the employee’s level of absence is unacceptably high and that a failure to improve their attendance will lead to a Stage 3 Ill Health Capability Hearing should their Bradford Factor Score exceed 1000 points. 6.4.7 If it is evident that an employee has not met the target for improvement before the end of the review period, the manager may call the review meeting at an earlier stage Stage 3 – Ill Health Capability Hearing 6.5.1 An employee will be referred to an Ill Health Capability Hearing where they have a Bradford Factor Score in excess of 1000 points and are in receipt of a Final Written Warning. 6.5.2 The Ill Health Capability Hearing will be chaired by a member of the College’s SMT to whom the authority to dismiss has been delegated and the format will mirror a meeting a Stage 1 or 2 of this policy. The employee will receive at least 5 working days’ notice of the Ill Health Capability Hearing and will be informed that the question of his/her continued employment is to be considered. ______________________________________________________________________________________________ 13 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 6.5.3 The Chair of the meeting will receive information from the earlier stages of the procedure. The employee will have the opportunity to present his/her case supported by their representative. The Chair may take any decision he/she sees fit in the light of the evidence presented, such as: No further action Keep under review Insisting on a doctor’s Fit Note from the first day of any further absences until such time as an improvement is made (this option should only be used to ensure that an employee is seeking appropriate help and support where an underlying health problem is believed to exist) Deferring a decision whilst seeking medical advice To terminate employment on the grounds of incapacity and/or unsatisfactory levels of attendance from the information presented. 6.5.4 7. Once that decision is made, written confirmation of the decision and reasons will be sent to the employee within 5 working days, this includes where the employee has been orally notified of the manager’s decision on the day. LONG-TERM ABSENCE PROCEDURE 7.1 Given the range and degrees of ill-health that may occur amongst staff and the differing effects this may have on any individual, it is neither possible nor appropriate to set specific time scales or actions when cases of ill-health which trigger long term absence. Absences of 28 calendar days or more are considered to be long term. The manager and a member of Human Resources will arrange to meet the individual to discuss his/her state of health and likely length of absence, with a view to either seeking a medical report from the employee’s GP or referring the employee to the College’s Occupational Health provider, if appropriate, to confirm the position. In certain circumstances (such as where an employee is signed off with work related stress) contact may be made on receipt of the first medical certificate so that prompt action can be taken to support the employee. 1-2 months 7.2 On receipt of the medical report, the manager will consider each case individually and take into account any recommendations made by the Occupational Health Adviser/the employee’s GP. A further meeting will be arranged with the individual, Human Resources and the manager at which one or more of the following areas will be discussed: • • Discuss the prognosis and likely date of return to work; Any possible relationship between their illness and their job; At this initial stage, discussion of possible redeployment, ill-health retirement or termination of employment on the grounds of ill health/incapacity would not normally be appropriate. ______________________________________________________________________________________________ 14 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 7.3 The discussion will be confirmed in writing. 7.4 If the prognosis is uncertain and no immediate return to work is likely, the following process should be followed. Timescales are indicative and may vary depending on the circumstances. It is important that contact is maintained with the employee, at home if necessary, throughout the entire period of absence. 2 – 3 months 7.5 The manager should write to the employee notifying them that in view of the prolonged absence, the College may need to consider him/her within the formal procedure. Managers will have some discretion at this stage, and if for example the employee has undergone an operation which the College knows has a 12 week recovery period, such a letter would not usually be written unless the absence extended beyond the expected recovery period. The case will be reviewed over the next 2 months if there is no return to work and a further meeting will take place. 4 - 5 months 7.6 The employee will be invited to a further meeting with their manager and Human Resources to discuss his/her continued absence having regard to the medical information available at that time. If an imminent return appears unlikely, the manager will write to the employee and advice on the position, pointing out that a number of options may have to be considered, including, regrettably, a review of his/her continued employment. 6-9 months 7.7 If in the light of the medical opinion received it still appears that the employee is unlikely to return to work or has no definite return date, ill health retirement may be an option. However, both the West Yorkshire Pension Fund and Teachers Pension Scheme have strict criteria for Ill Health Retirement. Appendix 1 contains more detail on this, and advice should be sought from Human Resources. 7.8 In some cases, the relevant pension’s agency and/or the College may be unable to confirm that ill-health retirement is appropriate. Alternatively, the employee may decline to opt for an ill health retirement that has been recommended. Regrettably, in these circumstances the case will be considered in an Ill Health Capability Hearing chaired by a SMT member as set out in section 6.5 of this policy and a decision taken whether or not to terminate employment on the grounds of ill health/incapacity or unsatisfactory levels of attendance. The individual will have the right to appeal if their employment is terminated. 7.9 Where an employee is able to return to work the College will look to support the employee in their return. Such support may involve a temporary amendment to duties, short periods of phased return or the agreement of reasonable adjustments. Each case will be considered on its merits. 7.10 Where the employee does return to work the period of absence will normally be included in their Bradford Factor Score for the 12 months unless a reasonable adjustment has been agreed. ______________________________________________________________________________________________ 15 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 8. APPEALS 8.1 An employee who wishes to appeal against a decision under this policy must do so within 10 working days of the date of the decision. To do so, the employee should inform the Head of Human Resources in writing, stating the grounds for appeal. 8.2 Where the appeal is against a written warning or Final written Warning, it will be heard by manager member of SMT who has not been involved in the original Stage 1 or 2 meeting or Ill Health Capability Hearing. 8.3 Where the appeal is against dismissal, it will be heard by either: • the Principal, where the decision to dismiss was made by a member of the SMT; or • a committee of 3 members of the Board of Governors, where the decision to dismiss was made by the Principal. The committee shall not include the Principal, staff members or student members. 8.4 The appeal meeting will be held as soon as reasonably practicable after the notice to appeal has been received. The employee will be given at least five days’ notice of the meeting date to allow him or her to prepare for the meeting. 8.5 At the appeal meeting, the employee will be given the opportunity to state his or her case and has the right to be accompanied by a representative of a trade union or fellow worker. 8.6 If the chosen companion of the employee is unavailable on the date of the initial meeting, the employee may delay the date of that meeting once by up to ten working days to enable the chosen companion to attend. The location and timing of any alternative meeting should be convenient to both the employer and the employee, but should not unduly delay the process. 8.7 At the appeal, the penalty imposed will be reviewed, but it cannot be increased. The appeal decision will be notified to the employee in writing within 5 working days. The appeal decision is final. ______________________________________________________________________________________________ 16 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 1 – GENERAL GUIDANCE 1. 2. 3. Medical advice 1.1 The decisions of managers under this procedure can be advised by occupational health service practitioners who are accessed via Human Resources. The use of Occupational Health is to help and support employees to recover and return to work after illness or injury. 1.2 Where longer-term health problems or persistent intermittent absence have been identified an employee may be referred to the Occupational Health or a medical report may be sought from the employee’s GP. Employees will be asked to read the explanatory notes on “Access to Medical Reports Act 1988”, and subsequently requested to complete the consent form for a medical report. The College will pay for the cost of all GP/Consultant reports that it requests. 1.3 Within the procedure, the College may require an employee who is unable to perform his/her duties as a consequence of illness to submit to an examination by an Occupational Health Physician. If an employee unreasonably refuses to attend Occupational Health he/she should be mindful that the College will have to make decisions within the procedure based on the information available at that time. HR will decide whether or not unreasonable refusal may also disqualify him/her from contractual sick pay. The Occupational Health Physician’s recommendations should be adopted unless there is a good reason not to do so. Returning to work on reduced hours or range of duties 2.1 It is recognised that return to full time employment immediately after a long illness can be extremely difficult and it may sometimes be helpful for managers to allow their staff to return to work on a phased basis. 2.2 Employees will be permitted to return to work on a phased basis for a maximum of four weeks on their normal rate of pay, or as recommended by the Occupational Health or as the result of a recommendation on a Statement of Fitness to Work issued by their GP. It is important to note that as the employee has partially returned to work, he/she will no longer be required to submit “fit notes” to cover this period. 2.3 In some cases, the medical advice may be that an employee is fit to work full- time, but is unable to carry out the full range of duties (e.g. heavy lifting, extensive DSE use etc.) immediately due to the nature of their illness. The College will seek to accommodate requests of this nature and will take into account the recommendations of the employee’s GP or Occupational Health, subject to the working requirements in that particular area. Equality Act 3.1 Where a person’s health is affected by a disability within the meaning of the Equality Act 2010, care must be taken to proceed in accordance with the provisions of the Act. 3.2 A disabled person is defined in Act as someone who has an impairment which has a “substantial and long term adverse effect on his/her ability to carry out normal day to day activities”. Impairment is considered to have a long term effect if it has lasted at least 12 months or the period for which it lasts can be reasonably expected to be at least 12 months, although persons with a past disability are also covered. Some conditions are covered by the Act from the point of diagnosis and advice on this can be sought from Human Resources. ______________________________________________________________________________________________ 17 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ 3.3 4. 5. For employees covered by the Act the College will make reasonable adjustments to its premises and the following options may be appropriate (not exclusive or in any order of priority): • re-allocation of duties • redeployment • alteration of hours • allow time off for rehabilitation • arrange training • provide supervision • provide equipment/a reader or interpreter Communication with mentally ill employees 4.1 In some cases of mental illness, it may be appropriate for dialogue with the employee to be conducted through a nominated person of his/her choice, such as a spouse or other close relative, trade union representative or other work colleague, in order to reduce the stress and anxiety of the employee. 4.2 In cases where it has proved impossible to open discussions with the employee, the Head of Human Resources may, at his/her discretion, decide to use such a third person as a means to communicate with the individual. This would apply at informal stages only and, unless express permission was obtained, the College would communicate directly with the employee if formal proceedings were invoked. Ill Health Retirement 5.1 As part of the management of Ill Health absence (and in particular long term absence it may be appropriate to consider Ill Health Retirement of the employee. Such decisions can only be made in accordance with the rules of the appropriate pension scheme which are governed by statute. West Yorkshire Pension Fund (WYPF) 5.2 If an Occupational Health Physician decides that a member of the WYPF is permanently incapable of carrying out both the duties of his/her post and the duties of ‘comparable’ posts within the College, he/she will sign a certificate of permanent incapacity. If the Physician decides that the member is permanently incapable of carrying out the duties of his/her post but is capable of carrying out the duties of a comparable post, and where no such ‘comparable’ posts are available, the member may still entitled to ill health retirement. Providing a member has at least two years’ pensionable service, they will be eligible to ill-health retirement benefits. Employees with less than 2 years’ pensionable service will qualify for an ill health grant only. The Incapacity Certificate will be returned to Human Resources who will then ensure that all relevant pension forms are completed and will write to the employee to confirm the ill-health retirement. It is recognised that for any of these options to be exercised, the employee must be in agreement with the recommendation. The definitive guidance on Ill Health Retirement is always that published by the WYPF and overrides any provisions of this policy. ______________________________________________________________________________________________ 18 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ Teachers Pensions 5.3 If a lecturer is felt to be permanently incapable of carrying out his or her duties following an assessment by Occupational Health, an application for premature retirement on health grounds must be made to the Teachers’ Pension Scheme (TPS) by the individual. This is done by means of Form 18PEN and Form 20PEN (a medical report from the employee’s GP). 5.4 The Teachers’ Pension Scheme will assess whether the lecturer should be allowed to retire on health grounds and will notify the College and the individual accordingly. Once confirmation is received from the Teachers’ Pension Scheme, Human Resources will write to the individual to confirm his/her retirement. 5.5 The definitive guidance on Ill Health Retirement under the Teachers Pensions Scheme is always that published by Teachers Pensions and overrides any provisions of this policy. The current information can be found at https://www.teacherspensions.co.uk/employers/employer-guide/membermanagement/types-of-retirement/ill-health.aspx ______________________________________________________________________________________________ 19 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 2 – SELF CERTIFICATION FORM SELF CERTIFICATION FORM Name: Area of work: Job Title: Payroll No: A. Date and time illness\absence began: B. Reason for absence: Date fit to return: C. Did you attend hospital YES/NO clinic YES/NO your doctor YES/NO Please describe symptoms: Did you receive medication either from: (i) your doctor (ii) self-prescribed from chemist YES/NO Give details of accident: (if applicable) YES/NO If you are still away from work due to illness please state date you are likely to be fit for work? Are you claiming Industrial Injury: YES/NO Date: Days Monday Tuesday Wednesday Thursday Friday Saturday contracted to work: I understand that if I provide inaccurate or false information about my absence it may, depending on the circumstances, be treated as gross misconduct and result in my summary dismissal from the College. Signature: Date: SEND THIS FORM IMMEDIATELY TO HR TO ENSURE CORRECT PAYMENT ______________________________________________________________________________________________ 20 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 3 - MANAGERS GUIDANCE: ‘FIT TO WORK’ NOTES 1. Introduction From 6 April 2010 the old style medical certificate (“sick note”) was replaced by a Statement of Fitness to Work - a ‘fit note’ 2. The doctor has two options on the form: a) not fit for work means the medical opinion is that the employee should refrain from work (just like the old sick note). b) to indicate if a person can do certain work under a new option that the employee ‘may be fit for work taking account of the following advice’. There is no requirement for an employee to get confirmation they are fit to be in the workplace before we can accommodate their return, though where the College has a genuine concern about the employee’s health this may be requested. The aim of the fit note is to provide employers with greater flexibility in managing sickness absence. The doctor can suggest changes in the workplace that could enable an earlier return to work. These include • a phased return to work, • altered hours, • amended duties and/or • workplace adaptations Under the College’s Absence Management Procedures these types of suggestion should be taking place when considering an employee returning to work following a period of sickness absence. The difference is that these discussions can now take place sooner to enable an earlier return to work than may have previously been the case. If it is not possible to provide the support for an employee to return to work, after consideration of all possibilities, the statement will need to be treated as if the doctor had advised as ‘not fit to work’. If timescales are not specified by the GP then employees should be advised to return to their GP A template of the note is attached below for your information. 3. What do I do if my employee returns with a Fit Note? You need to have a discussion with your employee once you aware of the fit note and this will usually be supported by Human Resources. Ideally this would be prior to the employee returning to the workplace in order that you can consider any adjustments suggested by the doctor to facilitate the return. Alternatively you could look at the options as part of the return to work meeting. If an employee is returning to work earlier than expected and temporary adjustments are being made then it may be advisable that a support plan is carried out. ______________________________________________________________________________________________ 21 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ If, after possibilities have been considered, it is agreed that it is not feasible to implement the adjustments suggested to facilitate an earlier return, a brief summary of these discussions should be recorded on the support plan document and an agreed review date set. (For example if adjustments are suggested by the GP for a 2 month period but this cannot be supported, it may be appropriate to reconsider in say, one month’s time, to assess if these adjustments could be made for a shorter period). In all cases the manager should confirm to Human Resources, whether the employee has returned to work or is still off sick. Human Resources will then liaise with the payroll provider to ensure the employee is correctly paid. 4. What adjustments am I expected to consider? There are four ‘tick box’ options the Doctor could suggest in addition to supporting comments. Phased return: this may be suggested if the doctor feels the employee will benefit from a gradual increase in their duties and/or hours. E.g. an employee with a back or shoulder problem whose job involves lifting, could gradually increase their hours or intensity helping them return to work earlier and gradually rebuilding their capacity for physical work. Altered Hours: A doctor may recommend this if they feel the employee will benefit from a change to the hours they normally work, in order for them to return to work. This does not necessarily mean fewer hours. E.g. allowing more flexible hours to support someone who is still receiving treatment to return to work and attend treatment sessions or allowing a later start or earlier finish for an employee experiencing fatigue related to their illness. Amended duties: A doctor may recommend this if they feel an employee could return to work if some temporary amendments could be made to their normal duties e.g. removing contact with the public initially for an individual returning after an absence with anxiety or depression or swapping some duties of the post with other team members temporarily to enable the individual to return to work earlier Workplace adaptations: A doctor may suggest this if they felt an earlier return to work could be facilitated by adapting the workplace. E.g. arranging for a temporary ground floor work location for an employee with reduced mobility post surgery. Bear in mind that any adjustments to the employee’s substantive post to enable an earlier return to work are usually temporary measures and it is important to try and clarify timelines –these may be suggested by the GP on the fit note. Advice can be sought from Human Resources in considering these options. ______________________________________________________________________________________________ 22 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ Fit note template ______________________________________________________________________________________________ 23 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ FAQs Is the advice on the statement binding? No. It is advisory and intended to give more flexibility in managing attendance. However as part of good management practice we would expect managers to discuss the potential earlier return to work. What if the type of job the employee does cannot be reconfigured easily? (For example a lecturer whose fit note suggests a return to work on condition that no teaching duties are undertaken for a month) Whilst we expect managers to try and facilitate an earlier return to work based on the medical advice on the fit note, where this is not possible, the employee would be deemed as being unfit for work. The reasons why the adjustments cannot be made should be made clear to the employee. The employee is not required to return to their doctor to confirm this. Should I get Occupational Health Advice in all cases? No. In most cases we anticipate you will not require an Occupational Health referral. The fit note may make suggestions that would enable a return to work as the employee will have already discussed what they feel able / not able to do with their GP, and in most cases a discussion between the manager and employee, and a revised support plan (if appropriate) will suffice to help the employee back to work. However managers may require Occupational Health advice if, for example, after having returned to work with reasonable adjustments for an agreed period of time, the employee feels they are still unable to return to their substantive duties. What are the arrangements for sick pay if transitional arrangements are suggested by GP? Where a doctor has advised that an employee may be fit for work but the employee remains off work because you are not able to provide the necessary support, the advice on the statement would be read as a ‘not fit for work’ statement. The College’s responsibilities re sick pay and SSP remain unchanged and an extension to sickness pay will only be authorised by the Principal in exceptional circumstances. If someone undertakes partial duties are we assuming this is the formal return to work? If so, impact on recording etc.? Yes, if an employee’s earlier return to work can be facilitated then the day they start back at work, albeit possibly on a phased or an amended basis, this is the date they are deemed as ‘returning to work’. A Return to Work meeting should be convened as soon as possible, in line with usual procedures. It would be appropriate to plan out the return to substantive duties/hours as part of this meeting (as you would currently for an employee returning from a period of long term absence). Managers will record the return to work in the usual fashion. ______________________________________________________________________________________________ 24 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ Should a transitional arrangement result in an exacerbation of someone’s condition/cause further problems who would be liable? Liability insurance should not prevent employees who ‘may be fit for work’ returning to work. You do not need a Medical Statement stating fitness for work for an employee to return to work. However, you are expected to manage your employees appropriately and if the employee’s health condition, job duties and workplace environment necessitates some further exploration to ensure a safe working arrangement then it is advised that a support plan is undertaken to identify any potential risks during the transition period so as not to place the employee or others in any danger. ______________________________________________________________________________________________ 25 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ FIT NOTES: MANAGER’S GUIDANCE May be fit for work? This flow chart explains what to do when you receive a ‘may be fit for work’ statement’. (Adapted from DWP 2010) Consider the advice on the statement and how it affects the job, the person and the workplace Meet with your employee and discuss the advice on the statement Consider the functional comments, any of the RTW tick boxes and any other action that could help a return to work If the statement advises that the employee is seen by Occupational Health – discuss with HR prior to making any referral Complete personal support plan with employee (demonstrating options considered) Agree next review date or a future RTW date. Pay sick pay as per contractual terms. N Is a return to work possible ? Discuss the options with your employee using the ability assessment and personal support plan Y Agree a return to work date Agree any workplace adjustments / altered hours / amended duties Monitor and review as agreed Agree a date to review Complete personal support plan with employee (if the job or health condition indicates this may be necessary) If problems arise, discuss with Human Resources who make seek Occupational Health advice. ______________________________________________________________________________________________ 26 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 4 - RETURN TO WORK MEETING FORM RETURN TO WORK MEETING FORM Employee name: Area of Work: First date of sickness: Date returned to work: Total days in this period of absence: Reason for absence: Was GP/hospital consulted (if yes, which one): Medication prescribed/treatment given: Has self-certification form or fit note been submitted (Y/N)? Is the employee fully recovered (Y/N)? Is the employee able to resume normal duties (Y/N)? Is further treatment necessary? If so, please provide details: Details of any action needed, e.g. temporary working alterations: Other issues (e.g. was the absence related to a disability): Manager’s comments: ______________________________________________________________________________________________ 27 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ Date meeting completed: Signed by Manager: .............................Date: ................................... I confirm that I have been given a copy of this form and that the information provided by me during the meeting was correct. Signed by Employee: .....................……. Date: ................................... ______________________________________________________________________________________________ 28 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 5 - RIGHT TO BE ACCOMPANIED Employees have the statutory right to be accompanied by a fellow worker or trade union representative, where they are required or invited by the employer to attend a formal stage of this policy, if they make a request to be so accompanied. There is no right to be accompanied at a return to work meeting. The trade union representative can be an officer employed by a trade union, or a lay trade union officer, so long as (in the latter case) they have been reasonably certified in writing by their union as having experience of, or as having received training in, acting as an employee’s companion at disciplinary meetings. An employee may ask an official from any trade union to accompany them under this procedure, regardless of whether or not he or she is a member or the union is recognised by the College. A fellow worker or trade union representative who is to accompany the employee at a formal meeting under this procedure should be permitted to take a reasonable amount of paid time off to fulfil this. This should cover the meeting and it is also good practice to allow time for the companion to familiarise themselves with the case and confer with the employee before and after the meeting. This time off should be agreed in advance with the employee’s line manager and Human Resources. To exercise the statutory right to be accompanied, an employee must make a request. The companion should be allowed to address the meeting to put and sum up the employee’s case, respond on behalf of the employee to any views expressed at the meeting and confer with the employee during the meeting. The companion does not, however, have the right to answer questions on the employee’s behalf, address the meeting if the employee does not wish it or prevent the employer from explaining their case. ______________________________________________________________________________________________ 29 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 6 - PROCEDURE FOR CONDUCTING A MEETING UNDER THE ABSENCE MANAGEMENT PROCEDURES 1. During the meeting, adjournments may be requested by either party or by the manager chairing the meeting and will not be refused unreasonably. Where such a request is denied, an explanation will be given. 2. The Chair should be notified prior to the meeting prior the meeting if witnesses are being called. 3. The manager conducting the meeting will ask whether any new evidence has been made available that could not be circulated prior to the meeting and will make a judgement as to whether an adjournment is necessary to allow consideration of such evidence. 4. The manager, conducting the meeting will introduce all those present, including each person’s role in the meeting, and will explain the purpose of the meeting. 5. It is the responsibility of the manager conducting the meeting to ensure that notes are taken of the meeting, and that these are used to assist the decision making process. To assist this process the manager conducting the meeting may request that a note taker be present. 6. In normal circumstances a member of Human Resources will be present to provide procedural support and advice to the manager chairing the meeting. Not every meeting will be conducted in exactly the same way and will depend on the particular circumstances. Reasonable adjustments will also be made for staff with disabilities. It is not anticipated that meetings under this policy will involve the calling of witnesses, and, the typical format to be followed at a meeting convened under these procedures is outlined below: Meeting procedure (a) The line manager will present the details of the employees’ absence, return to work meetings and any impacts of the absence alongside any medical evidence available. Questions may be asked on this presentation. (b) The employee and/or companion will present the reasons for their absences and explain any special circumstances which may exist including any medical evidence. Questions may be asked on this presentation. (c) Where a manager has presented their outcomes from an earlier stage of this procedure and is present in the meeting, the Chair may ask the manager if he/she has any comments on what has been said by employee or the witnesses. (d) Should the manager conducting the meeting wish to clarify any issue with either the employee or line manager they will do at this point. (e) The line manager will summarise the evidence of the employee’s absence and its impacts without introducing any new factors. (f) The employee and/or companion will summarise their position. ______________________________________________________________________________________________ 30 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ (g) The manager chairing the meeting will adjourn the meeting and determine whether it is possible to reach a prompt decision on the action to be taken under the procedure. Where this is possible the employee will be invited back later in the day to orally hear the outcome of the meeting. Where this is not possible the manager will conclude the meeting. (h) After the meeting, the manager will decide whether or not the level of absence is acceptable and whether mitigating factors exist. The manager or committee members may seek guidance from a Human Resources representative on procedural matters and other factors which may need to be taken into account. (i) Once that decision is made, written confirmation of the decision and reasons will be sent to the employee within 5 working days, this includes where the employee has been orally notified of the manager’s decision on the day. (j) The employee will be advised of their right to appeal against the decision and informed who that appeal should be lodged with and in what timescale. ______________________________________________________________________________________________ 31 ABSENCE MANAGEMENT PROCEDURE ______________________________________________________________________________________________ APPENDIX 7 - PROCEDURE FOR APPEALS Where the appeal is against a written warning or final written warning, it will be heard by a member of SMT who has not been involved in the Stage1 or Stage 2 meeting under the policy. Where the appeal is against dismissal following an Ill Health Capability Hearing it will be heard by: i) ii) the Principal, where the decision to dismiss was made by a SMT member; or a committee of the Corporation, where the decision to dismiss was made by the Principal. The committee shall not include the Principal, staff members or student members. It is the responsibility of the manager conducting the appeal to ensure that notes are taken of the meeting, and that these are used to assist the decision making process. To assist this process the manager conducting the meeting may request that a note taker be present. In normal circumstances a member of Human Resources will be present to provide procedural support and advice to the manager chairing the appeal. Not every meeting will be conducted in exactly the same way and will depend on the particular circumstances and nature of the allegations. However, a typical procedure to be followed at an appeal meeting is outlined below: Meeting procedure (a) The chair of the meeting will introduce those present, including each person’s role in the meeting, and will explain the purpose of the meeting. (b) The employee or companion will state the precise nature of the appeal. He/she will then explain his/her case and any special circumstances which may exist. (c) Where appropriate, the employee or companion may introduce any witnesses. (d) The chair of the meeting, or committee member, may question any witnesses. (e) Each witness will attend only for his/her own evidence and will withdraw once his/her evidence is given. (f) If necessary, the chair of the meeting may call the manager who made the original decision under the Absence Management Procedure in order to ask any relevant questions. (g) The employee or companion may question the manager who made the original decision under the Absence Management Procedure. (h) The manager who made the original decision will withdraw. (i) The employee or companion to summarise the appeal, with no new factors to be introduced. (j) After the meeting, the chair of the meeting (or Panel) will review case before making decision. The chair of the meeting (or Panel) to take account of the original decision and the employee’s representations from the appeal meeting. (k) Once that decision is made following the meeting, written confirmation of the decision will be sent to both parties within 5 working days. ______________________________________________________________________________________________ 32
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