1 Brief facts of the case- M/s Sea Air Cargoes, B-106, Ganesh Plaza, Opp-Navrangpura Bus Stand, Ahmedabad (hereinafter referred to as ‘the said service provider’) are registered with the service tax under service category “Custom House Agent Service” since Feb2005. 2. Intelligence received from the Directorate General of Central Excise Intelligence, Ahmedabad Zonal Unit, which was further developed by the Officers of Service Tax (Preventive), Ahmedabad revealed that majority of the Custom House Agents (hereinafter referred to as the “CHA”) were raising two sets of invoices for reimbursement of various expenses incurred by them at the time of providing services to their clients viz. importer/ exporter. One invoice was being raised towards the Services/ Agency charges and the second for the reimbursement of other charges/ expenses; that the invoices issued for Services/ Agency Charges wee being used for payment of Service Tax, whereas the second invoice was being raised only for reimbursement of expenses incurred by them; that the invoices’ Serial Numbers were identical with minor differences, such as addition of an alphabet or a number to the existing invoice serial number of the invoice issued for the reimbursement of other charges/ expenses incurred by them during the course of services provided by them to the importer/ exporter. The said procedure of issuing two sets of invoices to exporter/ importer by CHA started after introduction of Service Tax on CHAs. The same was done to suppress the actual service/ agency charges and thereby pay less Service Tax. 3. It further revealed that the CHAs were taking advantage of Circular F.No.B43/1/97-TRU dated 06.06.1997 which envisaged “payments made by CHA on behalf of the client, such as reimbursement expenses incurred are not to be included for computing the Service Tax”. Accordingly, the procedure of issuing another set of invoice was initiated. The genuine expenses shown in the invoices were accompanied by documentary evidences, whereas the other expenses shown in the invoices were nothing but part of the total service/ agency charges to disguise a part of service/ agency charges. Thus, the CHAs were suppressing the actual service/ agency charges and thereby paying less Service Tax in respect of such expenses. 4. The Service of CHA was brought under the Service Tax Net with effect from 15.06.1997 vide Notification No. 17/97-ST dated 06.06.1997. The definition of 2 Custom House Agent provided under Section 65(35) of the Finance Act, 1994 reads as under: “custom house agent” means a person licensed, temporarily or otherwise, under the regulations made under sub-section (2) of section 146 of the Customs Act, 1962. As per the provisions of Section 65(105)(h) of the Finance Act, 1994 the ‘taxable service means any service provided or to be provided to a client, by a custom house agent in relation to the entry or departure of conveyances or the import or export of goods’. 5. As per the Customs Act, 1962, no person is entitled to act as a Custom House Agent unless he is issued a licence under Section 146(2) of the said Act. The issue of a licence is governed by the Customs House Agents Licensing Regulations, 1984. A custom house agent is either granted a permanent licence (renewable every 5 years) or a temporary licence (for 1 year). Both such licence holders shall be liable for payment of Service Tax. Since Customs Act, 1962 prohibits the business of custom house agent without licence, such un-licenced agents work under the banner of a licensed agent and accordingly, the principal licensed agent will be liable for Service Tax for such transactions even though the transactions may be undertaken by another person. 6. It appears that the services rendered by the Custom House Agent are not merely limited to the clearing of the import and export consignment. The CHA also renders the service of loading/ unloading of import or export goods from/ at the premises of the exporter/ importer, the packing, weighment, measurement of the export goods, the transportation of the export goods to the customs station or the import goods from the custom station to the importer’s premises, carrying out of various statutory and other formalities such as payment of expenses on account of Bill of entry charges, DBK/DEEC submission charges, Documentation charges, examination & sample testing charges, labour/loading/unloading/stuffing charges, Miscellaneous expenses, fumigation/pest controlled chocking/packing/forwarding charges, charges, supervision stuff/destuff on charges, service charges, GSP/certification charges, Container Handling charges. The Custom House Agent also incurs various other expenses such as crane/ fork lift charges, taxi charges, Photostat and fax charges, bank collection charges, courier service charges, and miscellaneous other expenses on account of the exporter/ importer. For all the above charges, the CHA is 3 ordinarily reimbursed by the importer/ exporter for whom the above services are rendered. Apart from the above charges, the CHA also charges the client for his services under the head/ nomenclature of ‘Agency and Attendance Charges/commission’ or similar kind of heads which is purported to be his Service Charges in respect of the service rendered in relation to the import/ export of goods. Such Agency Charges are liable for Service Tax. 7. The value of the taxable service is the gross amount charged to the client. Thus, no deduction is available for various expenses incurred while providing the taxable service. The Service Tax (Determination of Value) Rules, 2006 have been prescribed with effect from 19.04.2006. These Rules very clearly enunciate situations in which an assessee may claim the exclusion of expense recoveries on the grounds of reimbursement of expenses. Primarily, the expenses will have to be incurred by the service provider as an agent of the service recipient. The service provider will also have to specify eight conditions specified in Rule 5(2) of Service Tax (Determination of value) Rules, 2006. 8. The claim of various reimbursements of expenses will also need to be governed by Rule 5(2). For example, the following reimbursable expenditures are not covered under the ambit of Pure Agent category: (i) Bill of entry charges (ii) DBK/DEEC submission charges (iii) Documentation charges, (iv) Examination & sample testing Charges. (v) Labour/loading/unloading charges (vi) Miscellaneous Expenses (vii) Fumigation/pest controlled charges (viii) Supervision service charges 9. (ix) Chocking/packing/forwarding charges (x) Stuffing/destuffing charges (xi) GSP/Certification charges (xii) Container Handling charges. Acting on the said intelligence, letters dated 23.01.2009, 09.02.2010, 17.03.2010, 09.04.2010, 14.06.2010 were issued calling for relevant documents and records to M/s. Sea Air Cargoes, B-106, Ganesh Plaza, Opp.Navrangpura Bus Stop, Ahmedabad (hereinafter referred to as ‘the said service provider’). Further, 4 summons dated 17.02.2009, 05.03.2009, 13.03.2009, 19.03.2009, 27.03.2009, 13.05.2009, 30.07.2009, 01.07.2010 were also issued to the said service provider. 9.1 The said service provider submitted the documents such as photocopies of balance sheet and S.T.-3 returns for the period from 2005-06 to 2009-10 on date 23.08.2010. Further, details such as invoice wise payment received from the clients such as agency charges and other re-imbursement expenses with supporting documents available and without supporting documents pertaining to the period from 2005-06 to 2009-10 were produced on 07.10.2010. 10. Statement of Shri Hiten Dineshbhai Thakkar, Proprietor of M/s. Sea Air Cargoes was recorded on 23.08.2010, wherein he, interalia, stated that M/s. Sea Air cargoes was registered with the Service Tax Department under the service tax category of “Custom House Agents”, bearing No. AATPT3188KST001 since February’2005; that they were providing service of clearing export/import cargo of various clients at I.C.D. Ahmedabad & I.C.D. Vadodara; that M/s. Sea Air Cargo was a Proprietorship concern and being a sole Proprietor, he looked after all the activities related to the business. He further stated that they had cliental base only in Ahmedabad. 10.1 He further stated that they were raising single invoice for agency charges, re- imbursement of various expenses incurred by them at the time of providing services to the importer /exporter which included the re-imbursement expenses such as CMC charges, CWC charges, CONCOR, GSEC, Bill of lading (B/L) charges, Transportation charges, Air & Sea freight, Customs duty, Terminal Handling charges etc. All such expenses were having supporting documents of other agencies in support of these expenses. The other expenses also included labour expenses, Sundry charges, examination charges, Documentation charges, Fumigation Charges, Agency charges etc., but there were no supporting documents/receipts for all these expenses. 10.1.1 Out of the invoices issued by them, the Agency charges were considered for payment of service tax for year 2005-06 and onwards and he further stated that they were paying the service tax only on the Agency charges as the re-imbursement of expenses supported by the invoices of other agencies were not liable to service tax as these expenses are incurred on behalf of their clients. 10.1.12 As regard other re-imbursement expenses, such as handling charges, labour expenses, sundry charges, Other Misc charges, Documentation charges, 5 Stuffing/destuffing charges, Labour/loading/unloading charges etc., were not supported by or accompanied with documentary evidences. These expenses were supposed to be attracting payment of the service tax. As stated earlier, services not supported by documentary evidences were charged to service tax, based on Service Tax Circular No. B-1/4/2006-TRU dated 9-04-2006 issued by the Board. He further stated that presently all above referred items were charged to Service Tax by them. 10.1.3 He further stated that prior to 2006 they were not taking into consideration certain charges viz labour expenses, Misc charges, Documentation charges, etc. shown in invoices as reimbursable charge, for computing the taxable value in addition to the agency charges and as such no service tax was paid on these charges. In this regard, he clarified that the same was done on the basis of circular No. B43/1/97-TRU dated 6-6-1997 which excluded these items from computation of service tax by CHA. 10.1.4 On being asked regarding invoice-wise details for reimbursed expenses, he agreed to furnish a detailed worksheet showing invoice-wise re-imbursement expense amount, i.e., the details of received and unreceived re-imbursement expenses and in support of the received amount, he also agreed to produce specimen copies of relevant documents. 10.1.5 As regards the service tax payment for the period from April’2005, he stated that on the value of reimbursement expenses having no supporting documents, they will pay service tax on the same. He further stated that he will produce ST-3 returns for the period from 2008-09 & 2009-10 within ten days time. 10.2 Shri Hiten Dineshbhai Thakkar, the Proprietor of M/s. Sea Air cargoes, appeared again on 07.10.2010 along with the information. A statement of Shri Hiten Dineshbhai Thakkar was recorded on 07.10.2010, wherein he, interalia, produced the invoice-wise details and proof of service tax payment made during the period 200809 & 2009-10 i.e. photocopies of challans for service tax payments. The gist of the statement in the question answer form is produced as follows. Question:1 What was the procedure for issuance of invoices, prior to introduction of Service Tax on CHAs ? Is it a fact that the procedure of issuing two sets of invoices in favor of Exporter/ Importer was adopted after introduction of Service Tax on CHAs ? 6 Answer:1 No. We have been issuing a single invoice to our clients since from the inception of the company till today. Question:2 Please describe the heads under which certain charges so claimed to have been shown in the invoices in addition to Agency Charges. Whether the same are supported by any documentary evidences such as Invoice/Bill etc. Answer:2 We have been collecting certain charges as reimbursements under the various heads viz. Bill of Entry ; Bill of Lading ; DEEC Charges; DEPB Charges; Examination Charges; miscellaneous Charges but the same is not supported by any Invoice/Bill of the third party. Question:3 In the P & L Account of your Balance sheet for the year 200506 onwards income shown under the heading of clearing & Forwarding Income other than Agency commission income, please describe such headings shown - What is B/L Fees? Answer:3 This are Bill of Lading Charges, which is called B/L fees, and the same have been charged by the Shipping line and the same will be collected from our shippers. Question:4 What is Bill of Entry Charges? Answer:4 This are the charges charged by the CMC / EDI System. Question:5 What is CWC Charges? Answer:5 It is a Ware housing charges charged by the Central Ware Housing Corporation. Question:6 What is Container Detention Charges? Answer:6 It is the charges charged by the shipping line for the containers which was not clear within the free time allotted by them. The charges have been charge for detaining for more than the time prescribed. Question:7 What is DBK/DEEC Submission Charges? Answer:7 It is the charges charged for the preparation of documentation and follow up with the custom authority for the audit. The same are being charged from the shippers/exporters along with the service tax. Question:8 What is Examination & Sample Testing Charges? Answer:8 It is the charge to arrange the labour and open the cargo and examination of Cargo by the custom authorities. Question:9 What is Freight & Landing Charges? Answer:9 It is the charges paid to the shipping line against the Sea freight 7 to the various countries. Question:10 What is GSEC Charges? Answer : 10 These are the ware house charges charged by the Gujrat State Export Corporation for the Air cargo. Question:11 What is ICD Charges? Answer:11 These charges are charged by the Container Corporation of India Limited against Railway Freight up to Port and handling charges of the Container. Question:12 What is Labour/Loading/Unloading/Stuffing Charges? Answere:12 Charged by the labours for the loading & unloading of the cargo and so far as the stuffing charges is concerned, it is the charges in some cases like marbles, if concor is not able to stuff the container due to the specialized kind of labour. Question:13 What is Measurement GP Charges? Answer:13 These charges are paid to the surveyor to measure the cargo (like marbles blocks) to be stuffed inside the containers. Question:14 What is Miscellaneous Expenses? Answer:14 The expenses occurred towards the miscellaneous activities at container depot. Question:15 What is Repositioning (Repo) Charges? Answer:15 These charges are charged by the shipping line or transporter to repositioning of empty container from the port to ICD premises. Question:16 What is Fumigation / Pest Controlled Charges? Answer:16 Charges for fumigation of the specific cargo or container. Question:17 What is Supervision Service Charges? Answer:17 For the supervision by the Surveyor for stuffing of certain Cargo. Question:18 What is Insurance Charges? Answer:18 Some cargo or containers are needed to be insured on behalf of shipper. The said cargo are insured by the insurance company and the actual amount has been recovered from the shipper. Question:19 What is Transportation Charges? Answer:19 To transport the empty containers from Container depot to exporter’s premises and loaded container back to container depot. Question:20 What is Terminal Handling Charges (THC)? Answer:20 THC are charged by the shipping line for the port activities e.g. unload container at the port from the lorry/train and load the 8 same on the Vessel. These charge are charged by the Port authority to the shipping line and the same are charged after adding service tax on us and subsequently we recover the same from our exporters. Question:21 What is Chocking/Packing/Forwarding A/c Charges? Answer:21 Some Cargo like marble blocks required special kind of packing in side the container is known as chocking and packing. These charges are charged by the labour for procuring the material needed for lessing, chocking & Packing and towards doing such activities. Question:22 What is Stuff/Destuff/FS/RA Charges? Answer:22 Some cargo required stuff & destuff- these charges are paid to labours for such work. FS charges are Factory stuffing permission charges charged by the various authorities. Question:23 What is GSP/Certificate/ Original/Textile Charges? Answer:23 To obtain the Certificate required for exports to the different countries and issued by the Export Inspection Agencies as well as chamber of commerce. Question:24 What is Container Handling Charges? Answer:24 It is charged by the private container ware house charged for the lift off and lift on the empty containers. They charged the service tax from us and the same are charged from the exporters. Question:25 What is Late B/L Fees? Answer:25 In some cases shipping line charged penalty for not releasing the bills of lading during the prescribed time limit. The chare along with the service tax and the same has been recovered from the exportes. Question:26 What is Service Bill for Packages Charges shown in the P & L of 2008-09? Answer:26 The said services were provided to international customers in the form of complete package and in the form of contract and the payment of the same has been received in term of foreign currency. I herewith produce the sample copy of the same. Question:27 Whether the Service Tax was paid in respect of so called reimbursement charges where no supporting documents found to be available? Answer: 27 Prior to 12.05.2007, I admit that we have not been paying service tax on any of the reimbursed charges. But from 9 12.05.2007 (Invoice No.43) onwards we have started paying on the reimbursement charges. Question:28 Why these charges without any supporting documentary evidence having offered as services, have not been considered while computing the taxable value for Service Tax purpose? From when you are paying service tax on Agency charges received by you? Answer:28 We have been paying service tax on the Agency charges since 2001. However, as regards the other charges, we were given to understand that the same does not attract any service tax. However we have started paying on the same from date 12.05.2007. Question:29 What are the Charges on which you do not pay service tax? Answer:29 Since 12.05.07, we are not paying Service tax on ICD (Concor) charges, sea Freight charges and transportation charges, as Concor is charging the Service tax on us and the same has been recovered from the exporters, Sea freight is not liable for service tax as it comes in foreign currency. So far as Transportation is concerned, at the time of contract or deal we confirm the payment of service tax on transportation charges will be born by the shipper. Question:30 Today, you have been shown a worksheet annexed as “Annexure-‘A’” & Annexure-B” prepared on the basis of information provided by your office in respect of reimbursement charges collected/ received from your various clients i.e. importer/ exporter and shown your Profit & Loss Account for the year 2005-06 to 2009-10. In this regard, please state as to whether you admit and accept the details shown therein the said worksheet. Answer: 30 The same is attested by the undersigned as being a reflection of our books of account on the basis of which the facts and figures are shown in the said Annexure-“A” & Annexure-B” attached to this statement of mine. Question:31 Whether the aforesaid reimbursement charges on the whole/ gross charges as shown in “Annexure-‘A’” have been shown/reflecting in the Profit & Loss Account of Balance Sheet in the respective Head of Income/ Other Income. Answer:31 Yes. The same has been shown in the Profit & Loss, Balance 10 Sheet under the head of Income. Question:32 During the course of scrutiny of the documents and after being confronted with various account statements, it has been observed that you have made short payment of service tax in respect of Agency charges during the period from 2005-2006 to 2009-10. Do you admit the said fact of short payment, the details of which has been shown in Annexure “A” separately? Answer:32 Yes. I categorically admit the said short payment as per the Annexure “A” and undertake to pay up the same at the earliest. I put my dated signature on the same in token of its correctness and authenticity. Question:33 On perusal of the records submitted by you, why the ST-3 returns pertains to F.Y.2008-09 & 2009-10 are not submitted? Answer:33 I state that due to some social problems the balance Sheet for the year 2008-09 & 2009-10 is provisional, and as it is not mandatory for us to get the accounts audited, I have produced the provisional Balance sheets for the said years. I further state that I have not filed any ST-3 returns for the period from 200809 to 2009-10, but I confirm that I have paid all the Service Tax due on it. In token of evidence I have submitted the challans for the service tax payment made by us for the period from 2008-09 to 2009-10. On the basis of reverse calculation I provide the ST3 value on which we have paid service tax. Year Service Tax Value of service payment made (on tax on the basis of the basis of service tax paid challans) 2008-09 282856 2288479 2009-10 551704 5346282 I assure that within short time I will file the ST-3 returns for the period for 2008-09 & 2009-10 with the department. Question:34 Do you keep profit margin in the various income like Bill of entry charges, CWC charges, Examination & Sample testing charges, ICD charges, labour/loading/unloading charges, Miscellaneous expenses, Repo charges, Fumigation/pest control charges, Transportation charges, THC charges, Chocking/packing charges, Stuffing/de-stuffing charges, late b/L fees & supervision charges recovered form the 11 importers/exporters? Answer:34 Except Repo, transportation charges, THC charges ,ICD charges & B/L fees, late B/L fees we keep some margin for our documentation and extra wages paid to labours. Question:35 Why there is difference in the Agency Commission shown in the Balance sheet & agency commission shown in the ST-3 returns as filed by you, the same is as under: Year 2006-07 2007-08 2008-09 2009-10 Answer:35 Income of Agency commission as per B/s 1737688 2092750 2692850 3978620 Income of Agency commission as per ST-3 989973 1845573 2288479 5346282 Difference (-) 747715 (-)247177 (-)404371 (+)1367662 I agree with the above year-wise figures, in the said case I state that the Service tax is on receipt basis, and hence there is a difference in Balance sheet & ST-3 returns. The bills issued during the Financial year are considered as income & shown in the P&L account and the amount received from the clients are considered as ST-3 value. Hence, the difference is arise. We do not receive all the amount for which we raise the bills. In the year 2009-10 we received more amount against the bills raised, which are pertains to the previous years bills. However, as per our understanding we have settled our Service tax account on 31.03.2010. Question:36 Why do you not pay Service tax on the Transportation Charges & Sea/shipping Freight charges? Answer:36 In the case of Transportation charges, I confirm that the Service Tax under GTA are being paid by the consigners. So far as the Sea Freight or shipping freight is concerned, the service tax is exempted as the same is received in foreign currency. Question:37 In addition to the above firm/co. do you have any sister concern or associated firm being operated from the above said business premises. Answer:37 11 No. we do not have any. It appeared that the service provider was raising a single invoice for three kinds of expenses incurred by them- (i) Agency Commission Charges (ii) 12 Expenses incurred by them on behalf of importer/ exporter with supporting documents of other agencies in support of such expenses; and (iii) Expenses incurred by them on behalf of importer/ exporter without supporting documents. Out of these, the service tax was paid on Agency Commission Charges only. 12. The ‘taxable service’ under CHA Services, defined under Section 65(105)(h) of the Finance Act, 1994 is : “the taxable service” means any service provided or to be provided to a client, by a Custom House Agent in relation to the entry or departure of conveyances or the import or export of. 13. On the basis of information related to service tax payment and ST-3 returns filed, a detailed scrutiny was carried out and a worksheet was prepared. Another worksheet showing comparison between the income shown under various heads of balance sheet & service tax payment was also prepared. On scrutiny of the documents received and submissions made in statement dated 23.08.2010 & 07.10.2010, it revealed that the said service provider was showing in their invoices the reimbursement of various expenses incurred by them as well as agency charges. Only the agency charges were considered for payment of service tax. However, the re-imbursement of expenses supported by the invoices of other agencies such as CONCOR, GSEC, transportation charges, air & sea freight, customs duty, etc. were not considered for payment of service tax as these expenses incurred on behalf of their clients and all supporting documents were attached with the invoices. But the other re-imbursement expenses such as DBK/DEEC submission charges, examination & sample testing charges, labour/loading/unloading charges, chocking/packing charges, misc. expenses, documentation charges, etc. were not supported or accompanied by documentary evidence. However, they had not paid service tax on any re-imbursable expenses up to 2006-07 as per their claim. The service provider stated that they had started paying service tax with effect from 12.5.2007 on agency charges and reimbursement charges with no supporting documents. But, scrutiny of documents revealed that in so many cases i.e. in the year 2006-07, 2007-08 the service tax payment was less than the agency commission itself, if the service provider’s claim that they had started paying service tax on reimbursement charges then the service tax value should be more than the agency commission shown in the Profit & loss account. It further appeared that as the service provider had not filed any ST-3 returns for the period from 2008-09 & 2009-10 and as per the proof of service tax payment, a service tax value had been arrived at on the reverse calculation as the exact value of the services rendered had not been provided 13 by the service provider. The differential Service tax on comparison between Profit & loss account and ST-3 came to Rs. 1,80,374/- . 13.1 For the period prior to 19.4.2006, the date of introduction of Service Tax (Determination of Value) Rules, 2006, it appears that Circular No.B-43/1/97-TRU dated 6.6.97 was very much in conformity with the definition of taxable service of a CHA under section 65(105)(h) of the Finance Act, 1994 which clarified that the service tax had to be charged on gross receipts by whatever head/ nomenclature they are billed. The circular also clarified that various other reimbursable expenses incurred by the CHA on behalf of the client are not to be included for computing the tax. Thus, it was explicitly clear that for non inclusion of reimbursable expenses in the taxable value, the same had to be incurred by the CHA. The said service provider had received the amounts from their clients under various heads but had not spent the said amounts completely for the services utilized on their behalf. The difference between the amount collected and that spent cannot be said to be an amount incurred by the service provider on behalf of the clients. Thus, such reimbursable expenses also appeared to be liable to service tax for the period prior to 19.4.2006. 14. Further, on examination in light of the definition of pure agent as per the Rule 5 of Service Tax (Determination of Value) Rules, 2006, it appeared that in many cases the Service provider had recovered the amount on actual basis. However, there were number of cases where the Service Provider had recovered excess amount from their client than the actual expense. Such headings where the Service Provider had recovered more than the actual expenses were B/L Fees, CWC charges, Freight & Landing, GSEC charges, ICD charges, Measurement/G pass /Certificate, Repositioning charges, Transportation Terminal Handling Charges & Late B/L fees. On comparison the Clearing Forwarding Income head & Clearing Forwarding Expense head as shown in the Profit & Loss account for the F.Y. 2005-06 to 200910, it was found that the service provider had received above reimbursed charges which were outside the purview of pure agent. The service provider therefore had failed to satisfy condition (d) of CBEC Circular No.119/13/2009-ST dated 21.12.2009 and rule 5(2) of the Service Tax (Determination of Value) Rules, 2006 as the reimbursements were required to be actual basis, i.e., without any mark up of margin and in case CHA includes and mark up or profit margin on any service, then the entire charge for that particular activity shall be included in the taxable value. 15. The Service provider was issued summons dated 27.10.2010,23.11.2010,27.12.2010 and 14.2.2011 to appear and give statement and also produce the details of income and expenses for the period Oct-2005 to March- 14 2006 but he neither turned up nor did he submit any details till 4.4.2011. It appeared that instead of cooperating with the Department they were adopting delaying tactics with an intention to make the demand of tax time barred. But to safe guard Government Revenue the Department can not sit idle for want of statement. The said service provider was however given a final opportunity vide letter dtd. 4.4.2011 and summons which was personally delivered wherein he was specifically informed that if he failed to appear on 8.4.2011, then the show cause notice will be issued presuming that they have evaded Service tax knowingly but did not intend to deposit the same due to tax friendly and liberal approach of Service Tax law and procedure. The service provider again failed to respond to the aforesaid letter dtd. 4.4.2011 and did not turn up to give statement and other required documents as per the summons attached with the said letter. As the service provider did not provid the details of income and expenses for the period Oct-2005 to March-2006, despite many reminders and summons, the amount of income shown in their Profit and loss account for the whole year 2005-06 is taken into account for consideration as taxable value. 16. In his statement dated 7.10.2010, Shri Hiten Dineshbhai Thakkar, Proprietor of M/s. Sea Air Cargoes, Ahmedabad explained about the nature of reimbursable charges. It was noticed that in some cases like Freight and Landing, Terminal Handling Charges, Transportation Charges etc. where the service provider has recovered more charges than actual expenditure some of the services do not appear to be covered under the CHA category as they had been provided by other agency and the said service provider had only facilitated the same. The role of the said service provider appeared to be of supporting the business of other agency as they have not provided the said service directly but had engaged other agency for providing the service. They had also charged the same separately in their invoices. Thus, all such services which had not been provided by the service provider under CHA services but the same had been provided by some other agency wherein the said service provider had only supported the business of such agency can be classified under the category “Business Support Services”, which has been defined under Section 65(104c) of Finance Act, 1994 as under:“support services of business or commerce” means services provided in relation to business or commerce and includes evaluation of prospective customers, telemarketing, processing of purchase orders and fulfilment services, information and tracking of delivery schedules, managing distribution and logistics, customer relationship management services, accounting and processing of transactions, operational assistance for 15 marketing, formulation of customer service and pricing policies, infrastructural support services and other transaction processing. Explanation.—For the purposes of this clause, the expression “infrastructural support services” includes providing office along with office utilities, lounge, reception with competent personnel to handle messages, secretarial services, internet and telecom facilities, pantry and security;] The taxable service is defined in sub-clause ( zzzq) of Section 65(105) as any service provided or to be provided to any person by any other person in relation to support services of business or commerce in any manner. The said service became taxable with effect from 1.5.2006. The said service provider was asked to explain the above services and also whether they had taken registration under BSS vide letter dated 15.4.2011 by 18.4.2011 but they did not respond. Hence, these services were taken under BSS from 2006-07 to 2009-10. 17. From the explanation given by the service provider in his statement dated 7.10.2010 and also from the profit and loss figures submitted by the service provider, a table was prepared showing the services which fall under CHA services and others which fall under “ Business Support Services” (BSS). Here only those reimbursement figures were taken in cases either which were not supported by document or not covered as Pure Agent as the service provider had recovered more charges than actual basis. Sr. Type of ReNo imbursement . charges 1 2 Bill of Entry Chgs. Bond Stamp Paper DBK/DEEC submission chgs 3 4 Documentation chgs Not supported by document / Not covered as Pure Agent Not supported by doc Not supported by doc Nature of Services Explained by SP in his statement dated 07.10.2010. (Page 123/C) Category of service being classified This is the charges charged by the CMC / EDI System. CHA . CHA It is the charges charged for the preparation of documentation and follow up with the custom authority for the Not audit. The same are being charged from supported the shippers/exporters along with the by doc service tax. CHA Not supported by doc CHA 16 It is the charge to arrange the labour and CHA Not open the cargo and examination of supported Cargo by the custom authorities. 5 by doc Charged by the labours for the loading & unloading of the cargo and so far as the Labour/loading/ stuffing charges is concerned, it is the unloading Not charges in some cases like marbles, if /stuffing chgs supported concor is not able to stuff the container 6 by doc due to the specialized kind of labour. CHA Not The expenses occurred towards the Miscell. Exp. supported miscellaneous activities at container 7 by doc depot. CHA Not Charges for fumigation of the specific Fumigation/pest supported cargo or container. controlled chgs 8 by doc CHA Not For the supervision by the Surveyor for Supervision supported stuffing of certain Cargo. Service Chgs 9 by doc CHA Some Cargo like marble blocks required special kind of packing in side the Chocking/Packi container is known as chocking and ng/Forwarding packing. These charges are charged by A/c Not the labour for procuring the material supported needed for lessing, chocking & Packing 10 by doc and towards doing such activities. CHA Some cargo required stuff & destuffthese charges are paid to labours for Stuff/Destuff/FS Not such work. FS charges are Factory /RA chgs supported stuffing permission charges charged by 11 by doc the various authorities. CHA To obtain the Certificate required for exports to the different countries and GSP/Cert..Origi Not issued by the Export Inspection nal/Text. supported Agencies as well as chamber of 12 by doc commerce. CHA It is charged by the private container ware house charged for the lift off and Container Not lift on the empty containers. They Handling chgs supported charged the service tax from us and the 13 by doc same are charged from the exporters. BSS This are Bill of Lading Charges, which Not is called B/L fees, and the same have B/L Fees covered been charged by the Shipping line and as Pure the same will be collected from our 14 Agent shippers. CHA Not It is a Ware housing charges charged by covered the Central Ware Housing Corporation. CWC Charges as Pure 15 Agent BSS Not It is the charges paid to the shipping line Freight & covered against the Sea freight to the various Landing as Pure countries. 16 Agent BSS Not These are the ware house charges GSEC Charges covered charged by the Gujrat State Export 17 as Pure Corporation for the Air cargo. BSS Examination & Sample testing chgs 17 Agent Not covered ICD Charges as Pure 18 Agent Not Measurement/ G covered Pass/ Certificate as Pure 19 Agent Not Repositioning covered (Repo) charges as Pure 20 Agent Not covered Transportation as Pure 21 Agent Terminal Handling Chgs (THC) 22 Late B/L fees 23 18. Not covered as Pure Agent Not covered as Pure Agent These charges are charged by the Container Corporation of India Limited against Railway Freight up to Port and handling charges of the Container. These charges are paid to the surveyor to measure the cargo (like marbles blocks) to be stuffed inside the containers. BSS BSS These charges are charged by the shipping line or transporter to repositioning of empty container from the port to ICD premises. To transport the empty containers from Container depot to exporter’s premises and loaded container back to container depot. THC are charged by the shipping line for the port activities e.g. unload container at the port from the lorry/train and load the same on the Vessel. These charge are charged by the Port authority to the shipping line and the same are charged after adding service tax on us and subsequently we recover the same from our exporters. In some cases shipping line charged penalty for not releasing the bills of lading during the prescribed time limit. The chare along with the service tax and the same has been recovered from the exporters. BSS BSS BSS CHA From the above, the details of reimbursed charges which had been recovered from the clients by the said service provider and which fell under the category of CHA services (as shown in the Annexure-C1 to the SCN), it appeared that the said service provider had collected reimbursement charges to the tune of Rs. 57,34,213/- from their clients which were either not supported by documents or were in excess of actual expenditure during the period from 2005-06 to 2009-10. The Service tax liability on the same worked out to Rs. 6,58,053/- ( including Ed cess & SHECess). 19. Further, the details of reimbursed charges, which had been recovered from the clients by the said service provider and which fell under the category of Business Support Services (BSS), were as shown in the Annexure-C2 to the SCN). From the said Annexure, it was seen that the said service provider had collected reimbursement charges to the tune of Rs.6,11,77,760/- from their clients which were 18 either not supported by documents or were in excess of actual expenditure during the period from 2006-06 to 2009-10. The service tax liability on the same worked out to Rs. 73,25,948/- ( including Ed cess & SHECess). 20. Thus, it appeared that the said M/s. Sea Air Cargoes had contravened the provisions of:(a) Section 67 and 68 of the Finance Act, 1994 read with Rule 6 of the Service Tax Rules, 1994, in as much as they had failed to ascertain taxable value properly and make payment of Service Tax amounting to Rs. short/not paid service tax amounting to Rs. 1,80,374/- ( including Edu Cess & S&HEd cess) under CHA service (As per Annexure-A) as mentioned in the foregoing paras for the period from 2005-06 to 2009-10; failed to make payment of Service Tax amounting to Rs. 6,58,053/-( including Edu Cess & S&HEd cess) under CHA service (As per Annexure-C1) as mentioned in the foregoing paras for the period from 2005-06 to 2009-10 and also failed to make payment of Service Tax amounting to Rs. 73,25,948/( including Edu Cess & S&HEd cess) under “BSS” service (As per Annexure-C2) as mentioned in the foregoing paras for the period from 2006-07 to 2009-10; (b) Section 69 of the Finance Act, 1994 read with Rule 4 of the Service Tax Rules, 1994, in as much as that they had failed to take registration for the service “Business Support services “ (c) Section 70 of the Finance Act, 1994 read with Rule 7 of the Service Tax Rules, 1994, in as much as that they had failed to file prescribed service tax returns in form ST-3 in the stipulated time; 21. The Government has from the very beginning placed full trust on the service provider so far service tax is concerned and accordingly measures like Self assessments etc., based on mutual trust and confidence are in place. Further, a taxable service provider is not required to maintain any statutory or separate records under the provisions of Service Tax Rules as considerable amount of trust is placed on the service provider and private records maintained by him for normal business purpose are accepted, practically for all the purpose of Service Tax. All these operate on the basis of honesty of the service provider; therefore, the governing statutory provisions create an absolute liability when any provision is contravened or there is a breach of trust placed on the service provider. From the evidence, it appears that the said assessee has not taken into account all the incomes received by them for rendering taxable services for the purpose of payment of service tax and thereby minimize their 19 tax liabilities. The deliberate efforts in not paying the correct amount of service tax in utter disregards to the requirements of law and breach of trust deposed on them such outright act in defiance of law appears to have rendered them liable for stringent penal action as per the provisions of Section 78 of Finance Act, 1994 for suppression or concealment or furnishing inaccurate value of taxable service with intent to evade payment of service tax. 22. It further appeared that the service provider had not disclosed the facts regarding the reimbursement charges claimed by them from their clients which were not supported by documents until the department investigated the matter. The service provider also did not take into consideration the amount reimbursed from their clients which was not on actual basis for the purpose of calculating taxable value. The fact that they were receiving reimbursement charges in excess of expenses incurred was revealed only from their Profit and loss account submitted by them during the investigation carried out by the department. They had neither paid Service tax on the said reimbursed charges nor they reflected the same in their ST-3 returns filed with the department. The said acts on the part of the said service provider appeared to had been committed by way of suppression of facts with an intent to evade payment of service tax and therefore the said service tax not paid was required to be demanded and recovered from them under proviso to Section 73(1) of the Finance Act, 1994 by invoking extended period of five years. All these acts of contravention of the provisions of Section 67, 68, 69 and 70 of the Finance Act, 1994 read with Rules 4, 6 and 7 of the Service Tax Rules, 1994 appear to be punishable under the provisions of Section 76, 77 and 78 of the Finance Act, 1994. 23. Therefore, M/s. Sea Air cargoes, Ahmedabad were issued a show-cause notice (SCN) dated 21.4.2011 vide F.No.STC/4-4/O&A/11-12 by the Commissioner of Service Tax, Ahmedabad, calling upon them to show cause as to why- (i) Services rendered by them should not be considered as taxable service under the category of Custom House Agent Service as defined under Section 65 of the Finance Act, 1994, as amended and the amount of taxable value of Rs. 57,34,213/- as shown in Annexure-C1 should not be considered as taxable value on which Service tax of Rs. 6,58,053/and Rs. 1,80,374/- as per Annexure –A being the differential Service tax on comparison of ST-3 returns with Profit & Loss account thus totaling Rs. 8,38,427/- which includes Ed cess and SHEd cess for the period from 2005-06 to 2009-10 should not be 20 demanded and recovered from them under proviso to Section 73(1) of the Finance Act, 1994, invoking the larger period of five years; (ii) Services rendered by them should not be considered as taxable service under the category of “Business Support Services” as defined under Section 65 (104c) of the Finance Act, 1994, as amended and the amount of taxable value of Rs. 6,11,77,760/- as shown in AnnexureC2 should not be considered as taxable value on which Service tax of Rs. 73,25,948/- which includes Ed cess and SHEd cess for the period from 2006-07 to 2009-10 should not be demanded recovered from them under proviso to and Section 73(1) of the Finance Act, 1994, invoking the larger period of five years; (iii) Interest at the prescribe rate on the service tax liability as shown in (i) and (ii) above for the period from 2005-06 to 2009-10 should not be recovered from them for the delay in making the payment, under Section 75 of the Finance Act, 1994; (iv) Penalty should not be imposed upon them under Section 76 of the Finance Act, 1994 for the failure to make the payment of service tax payable by them within stipulated time; (v) Penalty should not be imposed upon them under Section 78 of the Finance Act, 1994 for suppressing the value of taxable services provided by them before the Department with intent to evade payment of Service Tax as shown above; and (vi) Penalty should not be imposed upon them under section 77 of the Finance Act, 1994 for failure to take registration under of “Business Support Services”, file prescribed Service Tax Returns properly, and not responding to summons. DISCUSSION AND FINDINGS: 24. I observe from the case file that the said assessee neither filed any defence reply to the show cause notice nor did they appear for personal hearing on the four opportunities provided to them on 7.11.2012, 23.11.2012, 17.01.2013 and 14.3.2013. It is also observed that the assessee had not submitted their written defence though specifically asked to file within 30 days on receipt of show cause notice. The facts and circumstances of the case are aptly covered under the provisions as provided in section 33A of Central Excise Act,1944 made applicable to service tax matters vide section 83 of the Finance Act,1994. The provisions of section 83 of the Finance Act,1994 and section 33A of the Central Excise Act,1944 are reproduced as under. 21 “SECTION 83. Application of certain provisions of Act 1 of 1944. — The provisions of the following sections of the [Central Excise Act, 1944 (10 of 1944)], as in force from time to time, shall apply, so far as may be, in relation to service tax as they apply in relation to a duty of excise :- [9A, 9AA, 9B, 9C, 9D, 9E, 11B, 11BB, 11C, 12, 12A, 12B, 12C, 12D, [12E, 14, 15, 31, 32, 32A to 32P, 33A, 35EE, 34A, 35F]], [35FF,] to 35O (both inclusive), 35Q, [35R,] 36, 36A, 36B, 37A, 37B, 37C, 37D [38A] and 40. Section 33A : Adjudication procedure. (1) The Adjudicating authority shall, in any proceeding under this Chapter or any other provision of this Act, give an opportunity of being heard to a party in a proceeding, if the party so desires. (2) The Adjudicating authority may, if sufficient cause is shown, at any stage of proceeding referred to in sub-section (1), grant time, from time to time, to the parties or any of them and adjourn the hearing for reasons to be recorded in writing : Provided that no such adjournment shall be granted more than three times to a party during the proceeding.” 24.1 The validity of exparte proceedings under the circumstances mentioned above is also validated by various appellate forum and various courts. In this regard I rely on following decisions. In the case of departmental appeal filed by the Commissioner of Central Excise, Delhi I in the case of M/s Radhika Containers Pvt.Ltd reported at 2012(276) ELT (Tri-del) wherein Hon’ble CESTAT while admitting an appeal in para 1,2,3 it held as under: “1. At the outset we may note that the respondent in this case has been served through publication, as reflected in the order dated 1-4-2011. Thereafter, the matter was posted for hearing on 18-7-2011. Since the Division Bench did not assemble on the said date, the matter was posted for today, i.e., 1-9-2011. There is no appearance on behalf of the respondent even today, despite the matter being passed over once. In these circumstances, the respondent is proceeded ex parte. 2. Mr. Anand, learned counsel for the revenue, submits that the appeal can be heard on the basis of the material available on record. He further submits that the appeal be admitted and decided as it has been pending for a considerable period of time on a short issue, which is covered by the judgment of the Supreme Court. 3. In view of the above circumstances, the appeal is admitted.” In the case of V.P.Tampi Vs. Commissiner, Customs & Central Excise Cochin reported at 1988(33) ELT 424 Tribunal observed as under: “Adjudication - Confiscation and penalty - Adjudicating authority justified in passing order on basis of Material on record when show cause notice not replied to despite adequate opportunities to person concerned -Another notice not required to be issued under Rule 233A of the Central Excise Rules, 1944. – When the adjudicating authority has given enough opportunities to the appellant and 22 when the appellant having received the earlier communication as well as the reminder has not responded to the same, there is no other alternative to the adjudicating authority except to pass an order with reference to the materials available on record. The plea that one more opportunity should have been afforded to the appellant in terms of Rule 233A is not legally tenable. The show cause notice clearly specified the statutory requirements mentioned therein, and asked the appellant to show cause within the stipulated time against the proposed action of confiscation or imposition of penalty. He was specifically requested to state whether he wished to be heard in person. The inaction on the part of the appellant in not responding to the show cause notice and his not expressing a desire for a personal hearing for a month and more would only indicate that the appellant by necessary implication had waived the right of reply to the show cause notice as well as the personal hearing. This circumstance before the adjudicating authority left no other option except to decide the issue on the basis of the materials available on record. [para 7] Natural justice - Show cause notice - Personal hearing - Rule of audi alteram partem Requirement of reasonable opportunity of being heard satisfied when person not appearing despite notice - Section 33 of the Central Excises and Salt Act, 1944 - Rule 233A of the Central Excise Rules, 1944. – The salutary rule of show cause has been enacted in conformity with the principles of natural justice in that a man should be heard before he is proceeded against in action of confiscation or penalty and afforded a reasonable opportunity of being heard. One cannot make a fetish of this concept of the principles of natural justice by making it a ceremonial formality stretching it to a ritualistic rigmarole as ritual as it were. The plea, therefore, that the requirement regarding personal hearing and an opportunity to submit written representation could not be clubbed with the show cause notice is without any substance. The audi alteram partem rule embodies the principle that a reasonable opportunity of being heard is to be given to the interested person. This requirement is satisfied if in spite of an adequate notice by the authority to him to present his case, he does not come forward to take advantage of the opportunity. [Order in O.P. No. 5638/86-U (Ker.), AIR 1974 SC 1896, AIR 1962 SC 646 and AIR 1957 SC 842 relied upon; 1986 (25) E.L.T. 574 and 1987 (27) E.L.T. 474 inapplicable]. [paras 7, 8 & 5] Adjudication - Ex parte proceeding - When justified - Section 33 of the Central Excises and Salt Act, 1944. – An adjudicating authority is entitled to proceed ex parte if the person concerned does not appear before it in response to a notice issued by it. (AIR 1962 SC 646 relied upon; AIR 1957 SC 882 reiterated therein, referred). [para 7]” Similar observations were made by the CESTAT Principal Bench, New Delhi in the case of Commissioner of C.Ex. Chandigarh v/s New Tech Electronics reported at 2011 (24) S.T.R. 681 (Tri. - Del.) 24.2 I have followed the cardinal principles of natural justice but since the said assessee has not availed any opportunity to present his defence before me, I proceed to decide the case exparte in support of the above provisions of law and the cited decisions on the basis of the subject show cause notice acknowledged by the said assessee on 21.4.2011 and the evidences available on record. 25. I find that the issue to be decided in the case are: i) Whether, the amount excluded by the said service provider from the taxable value is in relation to the CHA service and liable to service tax of Rs. 6,58,053 (As per Annexure- C-1 to the show cause notice) or the same is in the nature of reimbursable 23 expenses incurred by the said service provider on behalf of the exporters/importers and liable to be excluded from the taxable value? ii) Whether, the said service provider is liable to pay differential service tax of Rs. 1,80,374/- (As per Annexure-A to the show cause notice) under the category of CHA service? iii) Whether, service tax of Rs.73,25,948/- (As per Annexure C-2 to the Show cause notice) is recoverable from the assessee under the category of ‘Business Support Service”? 26. I find that the definition of Custom House Agent provided under Section 65(35) of the Finance Act, 1994 reads as under: “custom house agent” means a person licensed, temporarily or otherwise, under the regulations made under sub-section (2) of section 146 of the Customs Act, 1962. Definition of taxable service of custom house agent under Section 65(105)(h) of the Finance Act, 1994 reads as : “the taxable service means any service provided or to be provided to a client, by a Custom House Agent in relation to the entry or departure of conveyances or the import or export of goods”. In view of the above definition, I find that a service would become taxable as custom house agent’s service, when: a. the service is provided by a custom house agent; b. the service is provided in relation to the entry or departure of conveyances or the import or export of goods; c. the service is provided to any client. In the background of the above definitions, I find that the issue can be dealt properly by dividing it into two parts. The first one being for the period from 1.4.2005 to 18.4.2006 i.e. prior to enactment of Service Tax (Determination of Value ) Rules, 2006 and second part for the period from 19.4.2006 to 31.3.2010 i.e. after the enactment of the said rules. 27. I first take up the period from 1.4.2005 to 18.4.2006. As regards, the period from 1.4.2005 to 18.4.2006 i.e. prior to enactment of Service Tax (Determination of Value) Rules, 2006, the valuation of 24 CHA service was determined by Section 65(105) (h) read with Section 67 of the Finance Act, 1994. Prior to enactment of Service Tax (Determination of Value) Rules, 2006, Section 67 of the Finance Act,1994, read as below: '67. Valuation of taxable services for charging service tax.-For the purposes of this Chapter, the value of any taxable service shall be the gross amount charged by the service provider for such service provided or to be provided by him. Explanation 3[I].-For the removal of doubts, it is hereby declared that the value of a taxable service, as the case may be, includes,(a) the aggregate of commission or brokerage charged by a broker on the sale or purchase of securities including the commission or brokerage paid by the stockbroker to any sub-broker; (b) the adjustments made by the telegraph authority from any deposits made by the subscriber at the time of application for telephone connection or pager or facsimile or telegraph or telex or for leased circuit; (c) the amount of premium charged by the insurer from the policy holder; (d) the commission received by the air travel agent from the airline; (e) the commission, fee or any other sum received by an actuary. or intermediary or insurance intermediary or insurance agent from the insurer; (f) the reimbursement received by the authorised service station from manufacturer for carrying out any service of any motor car, light motor vehicle or two wheeled motor vehicle manufactured by such manufacturer; (g) the commission or any amount received by the rail travel agent from the Railways or the customer, but does not includei. initial deposit made by the subscriber at the time of application for telephone connection or pager or facsimile (FAX) or telegraph or telex or for leased circuit; ii. the cost of unexposed photography film, unrecorded magnetic tape or such other storage devices. if any, sold to the client during the course of providing the service; iii. the cost of parts or accessories, or consumable such as lubricants and coolants, if any, sold to the customer during the course of service or repair of motor cars, light motor vehicle or two wheeled motor vehicles; iv. the airfare collected. by air travel agent in respect of service provided by him; v. the rail fare collected by rail travel agent in respect of service provided by him; vi. the cost of parts or other material. if any, sold to the customer during the course of providing maintenance or repair service; vii. the cost of parts or other material, if any, sold to the customer during the course of providing erection. commissioning or installation service; and viii. interest on loans. Explanation 2.-Where the gross amount charged by a service provider is inclusive of service tax payable, the value of taxable service shall be such amount as with the addition of tax payable. is equal to the gross amount charged. Explanation 3.-For the removal of doubts. it is hereby declared that the gross amount charged for the taxable service shall include any amount received towards the taxable service before, during or after provision of such service. 27.1 On plain reading of Section 67, I observe that the service tax liability is on the gross amount received towards the services rendered. Thus, the gross receipts would include the amounts which are recovered towards provision of services. 25 27.2 I find from the combined reading of section 67 and the definition of taxable service of a Custom house Agent under section 65(105)(h) of the Finance Act, 1994 that any amount to be made taxable must have nexus with the CHA services. It is explicitly clear that the taxable services rendered by a Custom House Agent means any service provided to a client by a Custom House Agent in relation to the entry or departure of conveyance or the import or export of goods. Thus, all amounts received by the Custom House Agent in relation to the entry or departure of conveyance or the import or export of goods would be includible in the gross receipts as per section 67 and chargeable to service tax. 27.3 I find from para 17 of the show cause notice that the said service provider in his statement dated 17.10.2010 has provided the nature of services in respect of which they claimed reimbursement of expenses for the period from 1.4.2005 to 18.4.2006. I have examined the same and find that various charges incurred by the CHA were maintained under different ledger heads. On careful study of the description of the nature of services rendered as specified in the said table at para 17, I find that the said charges can be directly related to the provision of CHA services as per Section 65(105)(h) of the Finance Act, 1994 and thus chargeable to service tax under Section 67 of the Finance Act, 1994. 27.4 For better clarity of the issue, with regard to the payments made by the service provider to the third party I cite an example of Bill of Entry charges recovered by the said CHA from the clients. Preparing and filing a Bill of Entry with the Customs is one of the core functions of a CHA. If the CHA collects Rs.100/from the client under this head and then out-sources this work to a third party and pays Rs. 60/- to the third party then Rs.100/- and not Rs.40/- would be treated as the gross receipt for charging service tax irrespective of whether the work was outsourced to a third party or was done by the CHA himself. Thus for the purpose of charging service tax under CHA services, the basic requirement is that the particular activity must be the activity having nexus with CHA service and not whether the activity was out-sourced to a third party. Had the said service provider been able to prove that any of the said heads had no nexus with the provision of CHA service, I would have been inclined to tax only the differential amount between that received from the exporter/importer and that expended by the said service provider. 27.5 I observe that to ascertain the taxability of reimbursable expenses, the show cause notice relies on CBEC Instruction letter F. No.B43/1/97-TRU dated 6.6.1997 regarding taxability of reimbursable expenses. Para 2.3 of the aforesaid letter is reproduced below: 26 “The services rendered by the Custom House Agent are not merely limited to the clearing of the import and export consignment. The CHA also renders the service of loading/ unloading of import or export goods from/ at the premises of the exporter/ importer, the packing, weighment, measurement of the export goods, the transportation of the export goods to the customs station or the import goods from the Customs station to the importer’s premises, carrying out of various statutory and other formalities such as payment of expenses on account of Octroi, destuffing, pelletization, terminal handling, fumigation, drawback/ DEEC processing, survey/ amendment fees, dock fees, repairing and examination charges, landing and container charges, statutory labour charges, testing fees, drug control formalities, sorting/ marking/ stamping/ ceiling on behalf of the exporter/ importer. The Custom House Agent also incurs various other expenses such as Crane/ forklift charges, taxi charges, photostate and fax charges, bank collection charges, courier service charges and miscellaneous other expenses on account of the exporter/ importer. For all the above charges, the CHA is ordinarily reimbursed by the importer/ exporter for whom the above services are rendered. Apart from the above charges, the CHA also charges the client for his service under the head/ nomenclature of ‘agency and attendance charges’ or similar kind of heads which is purported to be his service charges in respect of the services rendered in relation to the import/ export of goods.” 27.6 It is clarified in the said circular that in addition to CHA services the CHA also renders various other services a few of which are illustrated in para 2.3 for which he is ordinarily reimbursed by the exporter/importer. It is then clarified at para 2.4 of CBEC Instruction letter F.No. B43/1/97-TRU dated 6.6.1997 that “in relation to Custom House Agent, the service tax is to be computed only on the gross service charges, by whatever head/nomenclature, billed by the Custom House Agent to the client. It is informed that the practice is to show the charges for services as “agency commission”, “charges”, “agency and attendance charges”, “agency charges” and some familiar description. The service Tax will be computed only with reference to such charges. In other words payments made by CHA on behalf of the client, such as statutory levies (cess, customs duties, port dues, etc) and various other reimbursable expenses incurred are not to be included for computing the Service Tax”. 27.7 I find that the said circular is very much in conformity with the definition of taxable service of a custom house agent under Section 65(105)(h) of the Finance Act, 1994 and clarifies that the service tax has to be charged on the gross receipts, by whatever head/nomenclature they are billed. The said circular also specifically clarifies that various other reimbursable expenses incurred by the CHA on behalf of the client are not to be included for computing the service tax. Thus, it is explicitly clear that for non inclusion of reimbursable expenses which do not have nexus with the provision of CHA service, in the taxable value the same have to be incurred by the CHA. I find that the said service provider has received amounts from their clients under various heads but has not produced any evidence to show that the said amount have been spent completely for services utilized on behalf of the exporters/importers. 27.8 In view of the above discussion, I find that the said amounts will not qualify as reimbursable expense as also clarified vide CBEC Instruction letter F.No. B43/1/97TRU dated 6.6.1997. Circulars issued by the Board are binding on the departmental 27 officers as has been held by the Hon’ble Supreme Court in the case of Ranadey Micronutrients Vs 1996(87)ELT19(SC) and Paper Products Ltd Vs CCE 1996(112)ELT 765(SC). 27.9 CBEC Circular No. 119/13/2009-ST dated 21.12.2009 reaffirms the above findings as it is clarified at para 7 that for the prior period, the taxable value should be determined in accordance with the prevailing instructions issued by the Board as referred to in foregoing para 03 of the circular. Para 03 of CBEC Circular No. 119/13/2009-ST dated 21.12.2009 is reproduced here under: “ Issue was raised at the initial stage itself as to whether the charges, which are said to be paid by the CHAs and later recovered from the customers (i.e. reimbursable charges) should be added to the value for charging service tax from CHAs. Through the circular F.No. B-43/1/97-TRU, dated 06.06.1997 the Board had clarified that the service tax would be charged on the ‘service charges only’ and statutory levy and other reimbursable charges would not be included in the taxable value. It was also provided that in case there are lump sum payments towards the reimbursable as well as service charges, service tax would be charged on 15% of the gross value only”. 27.10 Therefore, for the said period the charge in the show cause notice sustains. 27.11 I now take up the later period i.e. from 19.4.2006 to 31.3.2010. Section 67 of the Finance Act, 1994, as amended w.e.f 18.4.2006 is reproduced below: “Section 67 of the Finance Act,1994: (1)Subject to the provisions of this chapter, “service tax chargeable on any taxable service with reference to its value shall,--(i) (ii) (iii) In a case where the provision of service is for a consideration in money, be the gross amount charged by the service provider for such service provided or to be provided by him; In a case where the provision of service is for a consideration not wholly or partly consisting of money, be such amount in money, with the addition of service tax charged, is equivalent to the consideration; In a case where the provision of service is for a consideration which is not ascertainable, be the amount as may be determined in the prescribed manner; (2) Where the gross amount charged by a service provider, for the service provided or to be provided is inclusive of service tax payable, the value of such taxable service shall be such amount as, with the addition of tax payable is equal to the gross amount charged. (3) The gross amount charged for the taxable service shall include any amount received towards the taxable service before, during or after provision of such service. (4) Subject to the provisions of sub-sections (1), (2) and (3), the value shall be determined in such manner as may be prescribed.” 28 27.12 I find from sub-section (4) that the value of taxable service shall be determined in such manner as may be prescribed. Thus during the period from 19.4.2006 to 31.3.2008, the said service provider must qualify as a “Pure Agent” in terms of Rule 5(2) of Service Tax (Determination of Value ) Rules, 2006, effective from 19.4.2006 and CBEC Circular No. 119/13/2009-ST dated 21.12.2009 so as to claim exclusion of expenses from the taxable value. The basic principle remains the same that the service tax liability is on the gross amount received towards the services rendered. Thus, all amounts received by the Custom house agent for services provided in relation to the entry or departure of conveyance or the import or export of goods would be includible in the gross receipt and chargeable to service tax. Whereas, for non inclusion of reimbursable expenses, for the period from 19.4.2006, the said service provider has to satisfy the conditions specified in Rule 5(2) of Service Tax (Determination of Value ) Rules, 2006 and CBEC Circular No. 119/13/2009-ST dated 21.12.2009 for each service charge. 27.13 The said service provider has failed to produce any evidence to show fulfillment of condition of CBEC Circular No. 119/13/2009-ST dated 21.12.2009 and Rule 5(2) of the Service Tax (Determination of Value) Rules, 2006. Therefore, for the said period also the charge in the show cause notice sustains. 27.14 In view of my above findings, I hold that for the period from 1.4.2005 to 18.4.2006, as well as for the period from 19.4.2006 to 31.3.2010, the said service provider in addition to payment of service tax on agency charges was also required to pay service tax of Rs. 6,58,053/- on charges for the CHA functions related to the entry or departure of conveyance or the import or exports of goods as mentioned above. Therefore service tax of Rs. 6,58,053/- as detailed in Annexure-C-1 to the show cause notice on the taxable value of Rs. 57,34,213/- is recoverable from the said service provider for the said period under proviso to sub-section (1) of Section 73 of the Finance Act, 1994. 28. As regards the demand of Rs. 1,80,374/- worked out in Annexure-A to the show cause notice, I observe that the same has resulted on account of reconciliation with the income in P&L account of the service provider and the taxable value shown in the ST-3 Return. The said service provider has not submitted any reconciliation rebutting the working of the said differential demand. In absence of this, I do not otherwise find any infirmity in the reconciliation in Annexure-A to the show cause notice. 29 28.1 In view of my above findings, I hold that for the period from 1.4.2005 to 31.3.2010, the said service provider has short paid service tax of Rs. 1,80,374/- under the category of CHA service on charges for the CHA functions related to the entry or departure of conveyance or the import or exports of goods as mentioned above. Therefore service tax of Rs. 1,80,374/- is recoverable from the said service provider for the said period under proviso to sub-section (1) of Section 73 of the Finance Act, 1994. 29. I now take up the demand of service tax of Rs. 73,25,948/- under the category of ‘Business Support Service’ as detailed in Annexure-C2 to the show cause notice. The demand is on the following heads: i) Freight & Landing ii) ICD charges iii) Measurement/G Pass certification iv) Repositioning Charges v) Transportation vi) Container Handling charges vii) Terminal Handling charges 29.1 I jointly decide the taxability of all the above heads. Looking at the nature of these heads and as described by the said service provider in his statement dated 7.10.2010, I find that these heads directly or indirectly pertain to the amounts received by the service provider from exporters/importers with respect to booking of space in ‘ocean going vessels’. I find that the said service provider himself is not engaged in transportation of ocean going vessels which is actually done by the shipping line but his role is that of facilitating freight booking of ocean going vessels. Exporters and importers do not directly go to the transporters/shipping line for freight booking of ocean going vessels but approach the persons like the said service provider for getting the said work done. In this situation, the system followed by the persons like the said service provider is that either they ask the shipping line to provide space in the ocean going vessels which they had booked in advance anticipating such customers or they make such bookings with the shipping line on behalf of the exporters/importers whenever there is such request. The amount paid to the shipping line for such freight booking of ocean going vessel is termed as ‘purchase value’ and the amount collected from the exporters/importers is termed as ‘sale value’ by the said assessee. However, service can neither be purchased nor it can be sold. The usage of such words is misleading and adversely affects the taxability of the service provided. There is no denying the fact that ‘Ocean freight’ 30 itself is not liable to service tax and therefore there is neither any service tax liability on the shipping line nor the entire amount of ‘Ocean freight’ is included in the taxable value of the said service provider. However, the differential amount earned by the said assessee is not ‘ocean freight’ but an amount for facilitating the exporters/importers in booking the ‘ocean going vessels’. This is precisely the reason, I am not inclined to treat the entire amount of ‘Ocean freight’ as taxable value but only the amount earned by the assessee for said facilitation as taxable value. 29.2 The expenses incurred by the said service provider on account of occupying space for ocean freight on behalf of their customers i.e. importer/exporters was in fact reimbursable expenses which they should have collected on actual basis from their customers as ‘reimbursement expenses’ and should have charged service charges separately in their invoice. Instead, in the instant case the service provider in order to hide the difference, chose to raise a consolidated bill, , which included such expenses as well as their service charges which they referred to as their profit on purchase and sale of space for Ocean freight on behalf of their customers. In fact such difference on account of purchase and sale of Ocean/Air freight was their consideration/remuneration for rendering service for facilitating ocean/air freight for their customers. This service was in relation to supporting the business of their customer i.e. importer/exporter. Service as such can neither be traded as it is intangible in nature nor it is subjected to VAT as ocean freight/ air freight is not a commodity . Therefore, the services can only be rendered or provided. Whereas in the case on hand the service provider have termed their service charges as the profit on purchase and sale of Ocean freight just to circumvent Service tax on such charges. They disguised their modus operendi by submitting that they are engaged in purchase and sale of ocean/air freight to show it as trading of ocean/air freight. 29.3 The term “support services of business or commerce” has been defined under the provisions of Section 65(104c) of the Finance Act, 1944 as under: “support services of business or commerce” means services provided in relation to business or commerce and includes evaluation of prospective customers, telemarketing, processing of purchase orders and fulfilment services, information and tracking of delivery schedules, managing distribution and logistics, customer relationship management services, accounting and processing of transactions, [Operational or administrative assistance in any manner], formulation of customer service and pricing policies, infrastructural support services and other transaction processing. Explanation.—For the purposes of this clause, the expression “infrastructural support services” includes providing office along with office utilities, lounge, reception with competent personnel to handle messages, secretarial services, internet and telecom facilities, pantry and security; 31 “As per section 65 (zzzq) taxable service means any service provided or to be provided to any person, by any other person, in relation to support services of business or commerce, in any manner; On perusal of the above definition, I find that the expression “services provided in relation to business or commerce” is all encompassing and includes every service provided in relation to business or commerce. Furthermore, the said definition is an inclusive definition and covers various services. In view of the above discussion, it clearly comes out that the said service provider has supported the business of various persons i.e. importers & exporters by acting as a facilitator in arranging and managing the space in the ocean going vessels which appropriately gets covered in the definition of “support services of business and commerce”. 29.4 in This differential amount out of the amounts under the various heads as given Annexure-C2 to the show cause notice is nothing but the remuneration/consideration earned by the assessee for providing “support services of business or commerce” to such exporters/importers who are in need of procuring space in the ‘ocean going vessels’ and is therefore taxable. I observe that the margin money collected by the said service provider are his facilitation charges for arranging the services for the exporters/importers from various service providers. However, the said service provider has neither provided any data of the differential value between their purchase and sale nor such purchase value is before me on record to enable me to work out such a difference. I have no option other than to confirm the entire demand of Rs. 73,25,948/- on the taxable value of Rs. 6,11,77,760/- under the category of “support services of business or commerce”. Therefore, service tax of Rs. 73,25,948/- is recoverable from the said service provider under the proviso to Section 73(1) of the Finance Act, 1994 along with interest under Section 75 of the Finance Act, 1994. 30. In view of the above discussion, I find that the said service provider has declared less taxable value in the statutory ST-3 Returns filed by them during the period 1.4.2005 to 31.3.2010 resulting in short payment of service tax under the category of ‘CHA Services’ & ‘Business Support Services’. This suppression of value and resultant short payment of service tax has rendered the said assessee liable to penal action under Section 78 of the Finance Act 1994. The above said short payment of service tax has arisen out of the investigation conducted by the officers of Service Tax Ahmedabad. Had they not detected the same the short payment of service tax would have remained unnoticed. Therefore it appears that this is a case of improper assessment amounting to deliberate non-declaration and suppression of vital information with a willful intention to evade payment of service tax. Accordingly the 32 ingredients for invoking the extended period under proviso to Section 73(1) of the Act exist. 31. Penalties under Section 76,77 and 78 :Penalty under section 76:As discussed in the foregoing paras, the said assessee has not paid service tax under “CHA Service” and “Support services of business or commerce” during the period from 1.4.2005 to 31.3.2010 within the stipulated time period as prescribed under Section 68 of the Finance Act, 1994 read with Rule 6 of the Service Tax Rules, 1994. However, with regard to the issue of imposition of penalty under Section 76 of the Finance Act, 1994, I observe that penalty under Section 76 and 78 of the Finance Act, 1994 are mutually exclusive w.e.f 10.5.2008 and once penalty under Section 78 is imposed, no penalty under Section 76 can be imposed in terms of the proviso inserted in Section 78 w.e.f 10.5.2008 in this regard. Therefore, no penalty under Section 76 is imposable for the period from 10.5.2008 onwards. In the case before me, the demand of service tax is for the period from 1.4.2005 to 31.3.2010. Therefore, I hold that the said assessee is liable to penalty under Section 76 of the Finance Act, 1994 for the period from 6.5.2005 to 9.5.2008 as the due date of payment of tax is 5.5.2005 for April’2005. Penalty under section 78:I further find that this is a clear case of suppression as the said assessee had not declared the said value in their statutory ST-3 returns until pointed out by the department. Therefore, bonafide of the said service provider does not get established. This is a case of deliberate suppression of facts with a willful intention to evade payment of service tax. I find that the said service provider has suppressed the facts from the service tax authorities with intention to evade payment of service tax, penalty under Section 78 of the Finance Act, 1994 is mandatorily imposable as has been held by the Apex court in the case of Dharmendra Textile Mills Ltd-2008 (231) ELT 3 (SC) and Rajasthan Spinning & Weaving Mills Ltd-2009 (238) ELT 3 (SC). Therefore, I deem it a fit case to impose penalty on the said service provider under Section 78 of the Finance Act, 1994. Simultaneous Penalties under section 76 & 78:As regards imposition of simultaneous penalty under section 76 and 78 of the Finance Act, 1994, I place my reliance on the judgment of Hon’ble High Court of Kerala in the case of Assistant Commissioner of Central Excise v. Krishna Poduval as reported at [2006] 3 STT 96 (KER) which is aptly applicable to the present case. I 33 find that the imposition of penalty under sections 76 and 78 of the Act is for non payment of service tax and suppression of value of taxable service respectively which are two distinct and separate offences attracting separate penalties. I find that the said assessee has committed both the offences and therefore penalties under section 76 and 78 of the Finance Act, 1994 are imposable on the said service provider upto the period of 9.5.2008. Penalty under section 77:As regards imposition of penalty under section 77 of the Finance Act, 1994, I observe that as discussed above the said service provider was liable to pay service tax under the category of “Support services of business or commerce” under Section 65 (zzzq) of the Finance Act, 1994 as provider of service from 2005 onwards, but they failed to get their ST-2 registration certificate amended under the said category as required under section 69 of the Finance Act, 1994 read with Rule 4 of the Service Tax Rules, 1994. The said contraventions have made the said service provider liable to penalty under section 77(1) (a) of the Finance Act, 1994. Benefit under Section 80:As regards invoking Section 80 of the Finance Act, 1994 for waiver of penalty, the said assessee has not produced any reasonable cause for the failure to pay service tax. As observed in earlier part of this order, I find that the short payment of the service tax is found to be with intention and their bona-fide belief does not established. Accordingly, I am unable to consider the benefit of Section 80 for waiver of penalties under section 76,77 and 78 of the Finance Act,1994. 32. In view of the foregoing discussion, I pass the following order. ORDER i). I confirm the demand of Service Tax amounting to Rs. 6,58,053/- (Rupees Six lakh fifty eight thousand fifty three only) (including education cess and secondary & higher education cess) on the taxable value of Rs. 57,34,213/and Rs. 1,80,374/- (Rupees One lakh eighty thousand three hundred seventy four only) (including education cess and secondary & higher education cess) as detailed respectively in Annexure-C-1 and Annexure A to the show cause notice under the category of “ CHA Service” under Section 73(2) of Finance Act, 1994; ii). I confirm the demand of Service Tax amounting to Rs. 73,25,948/- (Rupees Seventy three lakh twenty five thousand nine hundred forty eight only) (including education cess and secondary & higher education cess) on the 34 taxable value of Rs. 6,11,77,760/- as detailed in Annexure-C-2 to the show cause notice under the category of “Support services of business or commerce” under Section 73(2) of Finance Act, 1994; iii). I order to recover interest on the above confirmed demand of Rs. 6,58,053/(Rupees Six lakh fifty eight thousand fifty three only) (including education cess and secondary & higher education cess), Rs. 1,80,374/- (Rupees One lakh eighty thousand three hundred seventy four only) (including education cess and secondary & higher education cess) and Rs. 73,25,948/(Rupees Seventy three lakh twenty five thousand nine hundred forty eight only) (including education cess and secondary & higher education cess) at the prescribed rate from the said service provider under Section 75 of the Finance Act, 1994; iv). I impose penalty of Rs.100/- (Rupees One hundred only) per day for the period during which failure to pay the tax continued, upon the said service provider under Section 76 of the Finance Act, 1994, for the period from 1.4.2005 to 17.4.2006; I impose penalty of Rs.200/- (Rupees Two hundred only) per day for the period during which failure to pay the tax continued, or at the rate of 2% of such tax, per month, whichever is higher, starting with the first day i.e. 18.4.2006 after the due date till the date of actual payment of the outstanding amount of service tax upon the said service provider under Section 76 of the Finance Act, 1994, for the period from 18.4.2006 to 9.5.2008; provided that the amount of penalty payable in terms of this section shall not exceed the service tax payable by the said service provider for the period from 1.4.2005 to 9.5.2008; v). I impose penalty of Rs. 81,64,375/- (Rupees Eighty one lakh sixty four thousand three hundred seventy five only) on the said service provider under section 78 of the Finance Act, 1994 for suppressing the value of taxable services provided by them before the department with intent to evade payment of service tax.. In the event of the said assessee opting to pay the amount of service tax along with all other dues as confirmed and ordered to be recovered, within thirty days from the date of communication of this order, the amount of penalty liable to be paid by them under Section 78 of the Finance Act, 1994 shall be 25% of the said amount. However, the benefit of reduced penalty shall be available only if the amount of penalty is also paid within the period 35 of thirty days from the communication of this order, otherwise full penalty shall be paid as imposed in the above order. vi). I impose penalty under section 77(1)(a) on the said service provider, of five thousand rupees or two hundred rupees for every day during which such failure continued, whichever is higher, starting with the first day after the due date, till the date of actual compliance as required under section 69 of the Finance Act, 1994 read with Rule 4 of the Service Tax Rules, 1994; ( Tejasvini P. Kumar) Commissioner Service Tax Ahmedabad. F.No.STC/4-4/O&A/11-12 Date: 30/05/2013. By Hand Delivery. To M/s Sea Aircargoes, B-106, Ganesh Plaza, Opp. Navrangpura Bus Stop, Ambica Chambers Ahmedabad-380009. Copy to: (1) The Chief Commissioner Central Excise & Service Tax Ahmedabad Zone Ahmedabad. (2) The Additional Commissioner (P) Service Tax Ahmedabad.(Attn. Superintendent (P) Gr.IV Service Tax Ahmedabad) (3) The Deputy Commissioner Service Tax Division-III Ahmedabad. (4) The Superintendent Service Tax A.R.-XIII Division-III Ahmedabad. (5) Guard File.
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