OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 STRATEGY 3 – PROMOTE THE BENEFITS OF WSH AND RECOGNISE BEST PRACTICES Outreach & Engagement To encourage businesses to adopt good Workplace Safety and Health (WSH) practices, it is important they recognise that good WSH practices will enhance business competitiveness. Businesses should be made aware that good WSH practices can bring benefits such as a good corporate image, cost savings in terms of higher productivity, and fewer disruptions to work due to accidents. It is also necessary to reach out to the workforce and encourage workers to adopt good WSH practices. Guest of Honour Dr Amy Khor, Senior Minister of State for Health and Manpower, congratulated the winners and highlighted the need for change to raise WSH standards. She noted that it was time to put equal emphasis on workplace health as well as workplace safety to better protect the ageing workforce. In addition, we should continue to recognise employers and workers who demonstrate good WSH practices and behaviours, and encourage them to share their experiences with the industry. Such sharing of best practices will further encourage cross-learning and facilitate the environment of continuous improvement. This will help build a strong safety and healthy culture, which will eventually elevate Singapore’s state of WSH development. We adopt a robust public outreach strategy with multiple touchpoints to promote the benefits of WSH and to share the latest in WSH developments. From WSH-related conventions, forums to clinics, there were numerous opportunities in 2013 for businesses to discuss and deliberate on how best to enhance their WSH management system and improve WSH standards. Workplace Safety and Health Awards 2013 The Workplace Safety and Health (WSH) Awards celebrate and recognise companies and individuals on a national level for excellence in WSH. Jointly organised by the WSH Council and the Ministry of Manpower (MOM), the Awards ceremony was held on 30 July 2013 at Marina Bay Sands. 192 award winners were honoured at the ceremony. In his welcome address, Mr Lee Tzu Yang, Chairman, WSH Council, continued using the theme of “Change” to chart the history of the Council. The Chairman also reflected on the work to be done. “We can all take pride in the progress but our journey is far from over,” he concluded. bizSAFE Convention 2013 The bizSAFE Convention 2013 was held on 22 February 2013 at the Grand Copthorne Waterfront Hotel. Themed “Invest in WSH for Business Success,” the Convention provided opportunities to Small and MediumSized Enterprises (SMEs) to learn from the bizSAFE community about their successful WSH journeys. The Convention opened with a plenary session with Mr Tan ChuanJin, Minister for Manpower, as the Guest of Honour. While explaining how safety can contribute to business success through productivity, operational efficiency and reputation, he urged business leaders and supervisors to focus on safety because every worker has the right to go home safely and it is the right thing to do. bizSAFE Awards 2013 were presented to 11 bizSAFE companies to recognise their commitment and effort in creating a safe and healthy environment at their workplaces through sound and effective management of WSH risks. Close to 800 participants attended the Convention, of whom more than 50% were non-bizSAFE members. This was testament to the industries’ continuous commitment to WSH and the growing WSH awareness among newer industries. 58 59 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Promote Awareness and Adoption of Design for Safety Programme-Based Engagement Plus Design for Safety (DfS) is a holistic and multi-disciplinary approach to integrate safe construction, safe maintenance and safe demolition at the start of the project from conceptual design stage onwards. 2013 saw a number of joint industry events to promote awareness and adoption of ‘DfS’ so that risks identified from the design stage and during construction are recorded and transparent to all relevant parties involved in the project. Two key industry events included: “Targetting Where It Matters” is a key driver for developing the programmes and initiatives. The national Programme-Based Engagement Plus (ProBE Plus) is a national intervention programme by MOM and WSH Council that aims to reduce the key contributors of workplace fatalities and injuries, which is validated through calibrated enforcement and engagement with industry. (I) International Conference on WSH for Construction Industry The 2nd International Conference on WSH for the Construction Industry was held at BCA Academy on 13 and 14 August 2013. This conference was organised by Institution of Occupational Safety and Health Singapore in collaboration with BCA Academy and WSH Council, with DfS as one of the main themes. Guest of Honour Mr Tan Chuan-Jin, Minister for Manpower, also gave out the DfS Mark to representatives from Land Transport Authority, the 2013 winner of DfS Mark in Singapore. The DfS Mark is part of the DfS Recognition Scheme initiated by the WSH Council to recognise projects and competent DfS teams which had adopted DfS to reduce risks in the design of buildings and structures. (II)WSH Workshop on DfS of Skyrise Greenery The WSH Workshop on DfS of Skyrise Greenery was well attended by more than 200 stakeholders from the building, facilities management and landscape sectors. Organised by WSH Council and National Parks Board, the event was part of the International Skyrise Greenery Conference 2013, which was held from 07-09 November 2013 alongside GreenUrbanScape Asia. A local project, Treehouse, was featured followed by a workshop conducted by Dr Michael Behm, Associate Professor, Occupational Safety, East Carolina University. The ProBE Plus framework also supported and operationalised key programmes and initiatives under the industry-led national WAH and Crane Safety Taskforces respectively. Key initiatives under the National Taskforces operationalised through ProBE included various industry forums and enforcement operations with media coverage so as to share findings and amplify desired key messages. The ProBE Plus framework consists of three phases: Phase 1 – Intel: Leveraging on technology and working closely with key partners to identify key ground issues. Phase 2 – Engagement and Communication: Extending e n g a g e m e nt ef fo r t s to promulgate ProBE initiatives. Phase 3 – Enforcement and Monitoring: Allow review and reinforcement process for ProBE target groups and outcomes For 2013, ProBE Plus has identified Work at Heights (WAH) and Crane Safety as its key focus areas based on key accident trends in the previous year. Safety Compliance Assistance Visits The Safety Compliance Assistance Visits (SCAV) programme is a key initiative under the National WAH Safety Taskforce, which involved appointed WSH professionals to visit and provide onsite compliance assistance to small worksites. In 2013, SCAV conducted 800 worksites visits by WSH professionals. These provided invaluable opportunities for accident prevention. The SCAV specifically intervened at 61 worksites that exhibited imminent danger that could have resulted in serious injury and/or fatalities. These intervened worksites would be advised to stop work immediately and carry out the necessary rectifications. The respective occupiers were then given one working day (after the visit) to revert back to SCAV on the progress of rectifications. Worksites that ignored SCAV’s advice were given reminders before referral to OSH Inspectorate for further intervention. Mobile Elevating Working Platform Safety Engineering Safety Branch from OSH Specialist Department collaborated actively with WSH Council and the industry to organise many outreach events which served as a good platform for our Specialists to share with the industry on OSHD’s efforts in promoting safety and the benefits of WSH best practices. For instance, Engineering Safety Branch regularly worked with International Powered Access Federation (IPAF), which is a non-profit organisation that promotes the safe and effective use of powered access equipment worldwide. Its head office is based in the United Kingdom and IPAF has played a key role in promoting many of the design, safety and test procedures that are now established in the powered access industry. Some of such outreach events were: i)Forum on Mobile Elevated Work Platforms Held on 30 April 2013, this forum was jointly organised by Singapore Institution of Safety Officers (SISO) and IPAF with support from MOM. The objective of this forum was to provide a platform for sharing of safety perspectives for all users and stakeholders in the Mobile Elevated Work Platforms (MEWP) industry. Presentations covered key critical factors such as pre-use inspections, maintenance, specifications of the equipment and the safe use of MEWP. Mr Go Heng Huat, Deputy Director (Major Hazard Installation) delivered the opening address. Under WAH, ProBE Plus focused on a) Falls from Roofs, b) Falls from Structures, c) Falls from Mobile Elevated Work Platforms and Scaffolds and d) Falls from Ladders. 60 61 OSHD 2013 WORK OVERVIEW ii) IPAF Asia Conference The second IPAF Asia Conference was held on 02 August 2013. This full-day conference featured international industry speakers sharing their expertise on how MEWP can be used to improve safety and productivity, including case studies from manufacturers, rental companies and users. Er Mohd Ismadi, then Deputy Director (Engineering Safety) shared a paper on “Powered Access Safety – Maintaining the right Balance between Regulations and Engagement”. The conference was attended by over 140 international participants from 14 countries comprising representatives from manufacturers, rental companies, contractors, safety authorities and delegates. OSHD Annual Report 2013 Involvement in Outreach Seminars and Forums Fostering a Trusted Work Injury Compensation System Throughout 2013, many outreach seminars and forums were jointly organised by WSH Council, MOM and the industry, academia and professional organisations. Such seminars and forums served as a good platform to raise awareness and share with the industry the Ministry’s efforts in promoting the benefits of WSH best practices. Some of such outreach seminars and forums were: One other focus for the year for the Work Injury Compensation Department (WICD) was to correct misconceptions and foster trust in the Work Injury Compensation (WIC) system. For instance, one misconception is that some workers perceive that a lawyer is required in order to claim work injury compensation, while some are not clear on the assistance that the Ministry provides to file an injury claim under the Work Injury Compensation Act (WICA). To strengthen the understanding of WICA , various education and outreach programmes were rolled out to reach out to workers and their employers on WICA rights and obligations, and that they should approach MOM on their WIC issues. 26 January 2013 09 May 2013 Seminar on Developments in Workplace Health – Challenges and Opportunities WSH Facilities Management Forum 07 September 2013 23 September 2013 WSH Forum for the Landscape Industry ProBE Plus Work at Heights Forum on Roof Work Safety 24 September 2013 02 October 2013 • Dedicated interpreter Dedicated interpreters are also provided onsite so that any issue that the foreign worker may face can be better understood for resolution. • Comic Strip MOM has produced the following comic strip to illustrate, in a light-hearted way, the message that MOM is there to help with employees’ work injury compensation claims for free. • WIC Guidebooks for Employees in 8 languages In particular for the segment of foreign workers who may not be conversant in English, WICD has translated its WICA materials into various native languages. In addition to the English version, the employees’ guide has been translated into 7 languages common among the foreign community within Singapore. These include Chinese, Malay, Tamil, Bengali, Hindi, Myanmese and Thai. • Monthly WSH Bulletins To educate employers on their work injury compensation issues, WICD also leverage on WSH Council's monthly WSH Bulletins. Presented in a condensed, easy-to-understand manner, the bulletins cover a wide range of issues including employer’s obligations to ensure the safety and well-being of their employees, claim process and case studies of prosecution under the WICA. Issued on 27 May 2013 Work Injury Compensation (WIC) Tips for Employers 4: Common misunderstandings about Incident Reporting vis-a-vis Compensation WSH Forum for Improving WSH Performance through Process Safety and People WSH Forum for Manufacturing Sector on Safe Hands 25 October 2013 19 November 2013 As an employer, you are required under the law to report an incident to MOM under the following scenarios: English Chinese An employee died in a work accident An employee sustained a work-related injury or contracted a disease due to work exposure to biological / chemical agent and Hospitalized for at least 24 hours or Given MC for more than 3 consecutive calendar days An employee contracted an Occupational Disease Malay Issued on 17 Apr 2013 Work Injury Compensation Tips for Employers 2: Pay MC Wages and Medical Expenses for your Injured Worker MOM DO YOU KNOW…? As an employer, you are responsible for medical leave wages and medical expenses of your worker injured at work, even if they have been dismissed. I am liable to pay compensation for my employee’s injury or illness once I file an incident report to MOM. Incident Reporting does not automatically qualify employees for compensation. When in doubt, you should still report and indicate your doubts. MOM will then investigate the admissibility of the claim. Pay medical leave (MC) wages to your employee • • • Singapore Veterinary Conference Jurong Gateway Safety Group Workers’ Outreach 20 November 2013 28 November 2013 ProBE Plus Work at Heights Forum 62 WSH Forum for the Hospitality and Entertainment Industry – "ABCs of Kitchen Safety" Tamil Bengali Hindi No later than the usual pay day. Even if worker has left the company or work permit has been cancelled. Even before the insurer pays. Please ensure that your workers are promptly treated for their work injuries or work-related conditions. Delays in treatment may result in permanent incapacity or even death. As long as the medical treatments are linked to the work accident and considered necessary by the medical practitioner, you need to pay medical expenses up to a cap of $30,000 (as required under WICA) directly to the hospital or clinic. This includes for example, providing a Letter of Guarantee (LOG) to the hospital as a guarantee of payment. For failing to make prompt payment of medical leave wages and medical expenses for their injured employees, four companies have been blacklisted by the Ministry of Manpower this year and not allowed to apply for work passes. The restrictions were lifted only after the companies rectified the lapses and paid up the compensation amounts, as well as put in measures to prevent similar recurrence in the future. For more information about WICA and the claim process, you can download a copy of our latest guides here. Myanmese Thai I have bought Work Injury Compensation Insurance. I have already informed my insurer about the accident who will follow up on the claim. Compensation is not required for non-reportable accidents. You are required to report the accident to MOM even if you have informed the insurer. Do not assume insurers will follow up on all aspects of a claim. Please update MOM on any further developments such as additional MC days and information on WIC insurance policy. Employers are still required to compensate injured workers for non-reportable but work-related incidents (e.g. employee given 2 days’ MC). Please ensure your policy covers all your potential liabilities under WICA. For more information on WICA, please visit our website at http://www.mom.gov.sg/wic. WSH Bulletin is a free electronic newsletter published by WSH Council. Emailed to subscribers 2 to 3 times weekly, the WSH Bulletin keeps WSH professionals and interested stakeholders updated on local and international WSH-related matters and developments. To subscribe, visit: https://www.wshc.sg/ 63 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Research, Studies and Learning To achieve our vision of being a country renowned for best practices in Workplace Safety and Health (WSH), OSHD will continue to drive our research endeavours so that Singapore can be at the forefront of WSH developments in the world. departments, employer associations and companies and service providers, including occupational health providers. International Conference on Fall Prevention and Protection Mr Tan Boon Kiat, Senior Manager of WSH Institute attended the International Conference on Fall Prevention and Protection 2013 held at the National Institute of Occupational Safety and Health (JNIOSH), Tokyo, Japan from 23 – 25 October 2013. Organised by the International Ergonomics Association Technical Committee on Slips Trips and Falls and JNIOSH, the conference provided a technical forum on various aspects of fall prevention and protection including slips, trips. Following the conference, Mr Tan was attached to the Construction Safety Research Group for one week to learn more about JNIOSH’s research work. Study Trip to the UK on Holistic Management of Workplace Health From 23 – 27 September 2013, Dr Lee Hock Siang, Director OSH Specialist, and Dr Lucy Leong, Principal Specialist, participated in a study trip to the United Kingdom to study the implementation of a more holistic approach to improve the health of the working population. This was led by Dr Amy Khor, Senior Minister of State, Health and Manpower. Other delegates included representatives from the Ministry of Health, Health Promotion Board and the National University of Singapore. The study trip looked into the integration of Workplace Safety and Health across public agencies, best practices in health and well being, fit for work service and the delivery of holistic occupational health services. Visits were made to ministries and governmental 64 SCIC – MOM Dialogue Session The SCIC–MOM Dialogue session is an annual exchange session where important WSH messages and OSHD initiatives are shared. For 2013, the Dialogue was held on 20 August and attended by about 50 SCIC members from the chemical industry. The Dialogue included updates on the revision of SS506 Part 3, the Globally Harmonised System and the revocation of Factories (PersonsIn-charge) Regulations and Factories (Certificate of Competency - Examinations) Regulations as well as the sharing of the findings of the Major Hazard Installation Study Mission to Europe in May 2013. The Dialogue further strengthened OSHD’s working relationship with the chemical industry. “Learning from Incident” Sharing Session Engineering Safety Branch Technical Training Series Practising engineers value lifelong learning skills and the importance of continual learning. Engineering Safety Branch (ESB) Technical Training Series is launched so that we can provide OSHD engineers with up-todate training and knowledge on advances of technology in their areas of expertise. Thus, ESB in OSH Specialist Department organised several customised technical training and practical workshops for our OSHD engineers in 2013. i)1-Day Mobile Elevating Work Platform Course for MOM Inspectors 25 OSHD Engineers attended this 1-day customised course which was conducted by a renowned overseas trainer from International Powered Access Federation (IPAF). This 1-day comprehensive and rigorous course served to equip our Engineers with technical and practical knowledge of Mobile Elevating Work Platforms (MEWP) and updates on international standards and technological developments. The course was well-received by the attendees with many positive feedbacks that the session was informative and beneficial to their works. The sharing session on 20 March 2013 was jointly organised by Singapore Chemical Industries Council (SCIC), Shell and MOM with the objective of sharing the Shell Bukom pump house fire incident through casual learning principles, using the bowtie concept as an insight into process safety and starting the dialogue on existing practices and how process safety can be improved. The session featured a video produced by Shell showing the circumstances leading to the fire, followed by small group discussions facilitated by Shell and a plenary sharing. Participants discussed how the fire could have been avoided and safe methods of removing flammable residual from pipelines. The discussion also deliberated how companies can ensure safety measures remain effective in the workplace. This event was very well received, with participants commending Shell’s openness in sharing with the industry what went wrong and their improvements after the fire. This session was a first and a major step forward for this industry; raising expectations and paving the way for others to share openly for the purposes of improving WSH standards in the industry. ii) 1-Day MEWP Manager Course The 2nd Hazards Asia Pacific Symposium This was a 1-day course for personnel who plan, supervise and manage the use of MEWP in the workplace. Attendees received instruction and training to prepare for and safely coordinate the use of MEWP. On April 2013, Ms Jacqueline Liew and Mr Oh Hong Jia from OSH Specialist Department attended the 2nd Hazards Asia Pacific Symposium 2013 in Kuala Lumpur, Malaysia. Hazards Asia Pacific Symposium 2013 is a bi-annual conference focusing on the latest developments in chemical process safety and sharing of best practices with special emphasis placed on the challenges f a ce d by o p e r a to r s i n th e A s i a P a cif i c region. The Symposium incorporated plenar y sessio ns supp o r te d by a twin track technical programme containing more than 40 pe e r- reviewe d papers with keynotes speakers consisting of international renowned figures from the process safety industry. 65 OSHD 2013 WORK OVERVIEW OSHD Annual Report 2013 Engineering Safety Branch Technical Visits Specialist Learning Club Series Engineering Safety Branch (ESB) of Specialist Department regularly conducts visits to Equipment Manufacturers or Suppliers’ workshops to learn more about the current practices on the ground for safety matters as well as to learn more about the maintenance and inspection regime for such equipment. This is imperative for our continuous effort for ground sensing and on site practical learning. We would also time-to-time meet up with Manufactures to know about the latest technological developments of these equipments. Some of these visits for 2013 included: OSH Specialist Department regularly conducts Learning Sessions where External Speakers are invited to speak on various topics of interest to our Specialists. Where appropriate, the programme is also extended to other OSHDians depending on the relevance of the subject matter. WSH Research Commissioned To date, the WSH Institute has 8 on-going RFP projects. In 2013, The WSH Institute has awarded a total of 6 RFP (Request for Proposal) research projects with Institute of Higher Learning and WSH consultancy firms. Details of the projects awarded in 2013 are summarised below. OWLinks is a free electronic newsletter published by the WSH Institute. Emailed to subscribers monthly, OWLinks reviews and recommends articles on safety and health issues from around the world. Through these articles, readers could gather insights on new WSH ideas and solutions, emerging issues and potential changes in our future landscape. To subscribe, visit: http://www.wshi.gov.sg/ Some of the Specialist Learning Club Series sessions that were conducted for 2013 include: ° Attaining Certified Industrial Hygienist • Mobile Elevating Work Platform ° Industrial Dust Explosion Risk Management i. National University of Singapore Prototype Fall Protection System Wizard: A design support system to improve the selection and design of personal fall protection system ii.National University of Singapore Intelligent review of Design for Safety using safety knowledge-based building information modelling iii.National University of Singapore Intelligent system for determining productivity and safety index using building information modelling iv.Nanyang Technological University Behaviour-centred, communications-reinforced approach to workplace safety v.Institute of Occupational Medicine Potential occupational exposure to nanoparticles in Singapore (Nanomaterial Value Chain Assessment also known as NanoEXS project) vi.Institute of Occupational Medicine Occupational ill-health in the Singapore Construction Sector which includes cancer and nonmalignant respiratory diseases • Mini Outrigger Crawler Crane WSH Institute Forums WSH Institute Forum on “Maximising Returns through WSH Innovations” WSH Train-theTrainers (T3) Risk Management Training Forum ° Recognising and Managing Work-Related Stress • Suspended Scaffold The WSH Institute organised a forum, entitled “Maximising Returns through WSH Innovations”, at the NTU@One North Campus on 30 January 2013. About 200 participants attended the event. Participants, mainly WSH professionals, were updated on WSH Innovations to help them work more effectively and efficiently. Speakers included: • Mr Richard Webster from Safe Work Australia – He shared that the cost of work-related injuries and illnesses amounts to 4.8% of the Australian GDP. • Ms Heidi Tan from Tan Tock Seng Hospital – She shared the importance of an ergonomics program within an organisation as well as some tips on maintaining good postures at work. Other highlights included presentations on two mobile applications: - SNAP@MOM by Ms Patricia Chen from MOM - ergo@WSH by Ms Peggy Heng from WSH Institute. 66 The WSH Institute organised a half-day WSH Trainthe-Trainers (T 3 ) Forum on Risk Management Training on 22 March 2013. The forum was targeted for WSH trainers who conduct training on WSH risk management. More than 180 participants attended the forum, including WSH trainers and practitioners from various industries. The forum was very well-received by the audience. Real time feedback was collected using the Institute’s Audience Response Devices issued at the end of the forum and they indicated that they looked forward to more of such forums in the future. 67
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