1 ORGANIZATIONAL BEHAVIOR (OB) Fall 2013 The EngAGE Programme Engaged Applied Global Education 2 Organizational Behavior (OB) Course Outline Faculty: Dr Silviya Svejenova, Professor, Department of Organisation. Kilen. Office 4.64, email: [email protected] (office hours – by appointment) Dr Anna Gerstrøm, Research Associate, Department of Organisation. Kilen. Office 4.98, e-mail: [email protected] (office hours – by appointment) Dear Students, Welcome to the course and the fascinating world of managing and organizing! Our journey will have three major “stops” or modules, focused on helping you to grasp essential aspects of managing (1) organizations, (2) people, and (3) processes and practices. Below you will find information related to the course: learning objectives, course overview, exam details, books and websites for further insight and inspiration, roadmap, detailed syllabus, and our brief bios. We look very much forward to meeting you on Tuesday, October 22 and working with you. Bring in your inquisitiveness, critical thinking, and passion for discovery! Best wishes Silviya & Anna October 14, 2013 Kilen, CBS 3 Learning objectives After taking this course, you should be able to: - Demonstrate an understanding of the concepts, theories, models and approaches presented in the course. - Demonstrate an ability to analyze and explain Organisational Behaviour related situations and practices in an organisation, using concepts, theories, models and approaches discussed in the course. - Formulate effective solutions to Organisational Behaviour related problems or situations in an organization, using the concepts, theories, models and approaches addressed in the course. - Deliver well-structured and compelling written and oral presentations on Organizational Behaviour issues, tailored to the needs of a specific audience. Course overview The study of organizational behaviour is an inter-disciplinary field, drawing on insights from cognitive and social psychology, economics, sociology and anthropology. This course will provide you with a foundation in organizational behaviour, meaning the behaviour of individuals and groups within organizations. This foundation will be built through investigation and practical application of the most relevant classic and contemporary research on organizational behaviour. We will examine how individual differences and abilities, group dynamics and processes, culture, leadership approaches, technology, and organizational structure affect behaviour. We will consider how motivation, stress, communication and conflict can also affect behaviour. You will: 1) develop an ability to analyze, understand, and explain important aspects and determinants of behaviour in organizations, and 2) apply theories from the course in a practical way to competently and strategically solve problems, envision and achieve successful organizational change, and be more effective leaders and managers, especially in an international business and multi-cultural context. Through a range of teaching methods and course materials, the concepts from the course will be introduced and applied to different types of organizations operating in diverse sectors and geographies. The importance of culture and the implications from the “global village” context in which organizations operate will be emphasized and discussed. In that, the course will investigate relations between individuals (employees, managers, leaders), groups, organizations, industries and the wider organizational context. Guests speakers would allow us to elaborate on the topics discussed in class. The course will highlight the international dimension through using a range of examples form Europe, the US, Asia-Pacific and elsewhere. Finally, the research conducted by us and our colleagues will inform the theoretical and practical underpinnings of the course. 4 The exam in the subject consists of two parts: Part 1. EngAGE Organisational Behaviour 1: 70% Type: Oral with Written Assignment Oral group examination based on group project of max. 10 standard pages per student written by 3-5 students. The grade is an overall assessment of the written project and the individual oral performance. Declaration of Authorship (available on E-campus) must be included in the group project. Part 2. EngAGE Organisational Behaviour 2: 30% Type: Home Assignment, Individual, maximum 5 standard pages. Prerequisites for registering for the exam Compulsory assignments (assessed approved/not approved) During the course the students will have the opportunity to complete 5 individual assignments as a way to get feedback on their progress with the course material. Each assignment should be a page long write-up on a case or reading(s) from the course syllabus, and should have dates of submission specified in the course outline. The assignments will be assessed by the teachers of the course with pass/fail. 3 out of the 5 assignments have to be completed satisfactorily for students to qualify for the exam. Retake and make-up examination in case of failed submission of 3 assignments will be a 24 hour individual home assignment of max. 10 pages which must be assessed by the teacher of the course with pass/fail prior to the regular examination Detailed information on re-take and make-up examination is available in the CBS course catalague: http://kursuskatalog.cbs.dk/2013-2014/BA-HAI_ENOB.aspx Key dates and deliverables: - Individual and group assignments announced and explained in class: Oct 26 - Individual exam assignment (Part 2) due: Nov 8 - Compulsory assignments (Prerequisite) due: Nov 15 - Re-exam, if prerequisite assignments failed: announced Dec 3, turned in Dec 4 - Group exam assignment (Part 1 - written) due: Dec 5 - Group oral examination based on written assignment (Part 1 - oral): Dec 12 - Re-exam: date to be confirmed 5 “The Extra Mile”: Books and Websites for further insight and inspiration (1) Some books for further reading: Clegg, S., D. Courpasson & N. Phillips 2006. Power and Organizations. London: SAGE. Grey, C. 2005. A Very Short, Fairly Interesting and Reasonably Cheap Book about Studying Organizations. London: SAGE. Grint, K. 2010. Leadership – A Very Short Introduction. Oxford: Oxford UP. Hatch, M.J. 2011. Organizations - A Very Short Introduction. Oxford : Oxford UP. Hatch, M.J. with Cunliffe, A. 2006. Organization Theory: Modern, Symbolic and Postmodern Perspectives. Oxford: Oxford UP. Jackson, B., Parry, K. 2008. A Very Short, Fairly Interesting and Reasonably Cheap Book about Studying Leadership. London: SAGE. March, J. 1994. A Primer on Decision Making: How Decisions Happen. NY: Free Press. Martin, J. 2002. Organizational Culture. Mapping the Terrain. London: SAGE. Morgan, G. 2006. Images of Organization, 2006. Thousand Oaks, CA: SAGE. Weick, K. 1979. The Social Psychology of Organizing, McGraw-Hill. (2) Some websites with food for thought: - BCG Library of Thought Leadership http://www.bcg.com/expertise_impact/publications/default.aspx - BCG on YouTube - http://www.youtube.com/user/TheBCGVideo - United Nations Global Compact - http://www.unglobalcompact.org/ - Fast Company - http://www.fastcompany.com/ - Financial Times - http://www.ft.com/home/europe - Fortune Magazine - http://money.cnn.com/magazines/fortune/ - Harvard Business School Working Knowledge - http://hbswk.hbs.edu/ - Improvisations, A blog from MIT Sloan Management Review http://sloanreview.mit.edu/improvisations/#.UH1n3aCVC9Y - McKinsey Quarterly - http://www.mckinseyquarterly.com/home.aspx - Stanford Social Innovation Review - http://www.ssireview.org/ - TED Talks, Ideas worth spreading - http://www.ted.com/talks - The Economist - http://www.economist.com/ - The New Yorker - http://www.newyorker.com/ - The IBM C-suite studies - http://www-935.ibm.com/services/c-suite/seriesdownload.html - Wall Street Journal - http://uk.wsj.com/home-page - Wired - http://www.wired.com/ 6 ROADMAP The chapters suggested below as background reading are from the course´s recommended textbook: Clegg, S., Kornberger M., and Pitsis, T., 2011, Managing and Organizations. An Introduction to Theory and Practice, 3rd edition, London: SAGE. The required articles all have a link to the document’s full text in the CBS electronic library. To access them, please follow the link and once on the page of the article, please select a reading format of your convenience (e.g. pdf, html). You will receive copies of cases and exerises for discussion in class. Additional readings are available in the detailed syllabus, which follows the roadmap. You can search for and access those on your own in the CBS library, which has their full text. Module 1 Understanding and Managing Organizations Session Session/Topic Session 1 Introduction to management and Tues, Oct 22, PM organizations Silviya & Anna Session 2 Wed, Oct 23, AM Silviya The global context of organizations Session 3 Wed, Oct 23, PM Silviya & Anna Organizing: from beginning to end. Organization design. Session 4 Fri, Oct 25, AM Silviya Organizational transformation and change Session 5 Tues, Oct 29, PM Anna Organizational space, identity, and culture Module 2 Understanding and Managing People Session Session/Topic Session 6 Managing oneself Activities/Background Reading Who’s Who? - Introductions (you, we, and OB) - Introduction to OB’s most influential thinkers and their ideas - A Quiz… Announcing groups for the course Word Factory exercise (in class) - Chapters 1 & 12 - Drucker, What executives should remember Debate: The world: flat, round or spiky? Implications for managing and organizing - Chapter 15 - Friedman. The world is flat - Florida. The world is spiky - Kao. Tapping the world´s innovation hotspots Discussion based on excerpts from the documentary “Startup.com” Introduction to principles of organizational design - Chapter 14 - Mintzberg. Organizational design Case discussion “Ferran Adrià and the Transformation of elBulli” - Chapter 10 - Announcing and explaining individual and group exam assignments - Greiner. Evolutions and revolutions Shaping organizational space to express identity, encode culture and facilitate interactions - Chapter 6 - Meyerson & Martin. Cultural change - Hatch & Schultz. The dynamics of organizational identity Activities/Background Reading Perceptions, motivations, and careers 7 - Tues, Nov 5, PM Anna Session 7 Wed, Nov 6 Anna Session 8 Thurs, Nov 7, AM Silviya Managing groups and group dynamics Session 9 Fri, Nov 8, AM Silviya Leading people in organizations Managing people in situations of crisis Chapter 2 Drucker, Managing oneself Understanding and managing groups - Chapter 3 - Hackman, Why teams don’t work Discussing the role and work of managers in organizations Excerpts from the movie “Twelve O´Clock High” - Chapter 4 - Kotter, Leading change Discussing the nature of leadership and its differences from management - “A portrait of a leader I admire”, (voluntary) presentations in class based on the individual assignment - Chapter 4 - Mintzberg, The manager’s job - Kotter, What leaders really do Module 3 Understanding and Managing Processes and Practices Session Session/Topic Activities/Background Reading Session 10 Decision-making, power, and Role play “A Vision to BE” Tues, Nov 12, PM communication - Chapters 7 & 8 Silviya - Pfeffer, Power play Session 11 Creativity, knowledge-sharing, Processes and practices for sustaining a culture Wed, Nov 13, PM and innovation of creativity, learning, and innovation Silviya - Chapters 9, 10, & 13 - O'Reilly III & Tushman, Organizational ambidexterity - Hargadon. Firms as knowledge brokers Session 12 Managing and organizing for How organizations deal with sustainability Fri, Nov 15, PM sustainability - Chapter 11 Silviya - Porter, Creating shared value Session 13 Managing talent globally Discussing ways in which organizations discover Tues, Dec 3, PM and develop talent. The role of human resource Silviya management function and corporate universities - Chapter 5 - Fernández-Aráoz, Groysberg, Nohria. How to hang on to your high potentials Session 14 Managing your career and - Discussing how to create a meaningful Wed, Dec 4, PM network career and enhance your network Silviya & Anna Wrap-up - Reviewing and connecting the course topics - Battilana, J. & Casziaro, T. 2013. The network secrets of great change agents. - Svejenova. 2005. The path with the heart 8 DETAILED SYLLABUS All cases and exercises will be provided to you. Some of the background readings wil also be made available to you, either in a pdf format or through a link for access. The rest you will have to download yourselves from the CBS library. MODULE 1: UNDERSTANDING AND MANAGING ORGANIZATIONS Session 1 Introduction We will define what managing and organizations are about, and discuss why understanding organizational behavior is so important. We will also introduce most influential theorists and their ideas. Groups for the course will be announced and engaged in the exercise “Word Factory” (to be distributed in class). Background readings: Clegg, Kornberger, & Pitsis, 2011, Chapter 1 & 12 Drucker, P. 2006. What executives should remember. Harvard Business Review, 84(2), 144-152 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=19406207&site=ehost-live&scope=site Harvard Business Review Time line “Great moments in management” http://hbr.org/2012/11/great-moments-in-management Further readings: The Man Who Invented Management. 2005. Business Week http://www.businessweek.com/stories/2005-11-27/the-man-who-inventedmanagement Session 2 The global context of organizations We will discuss the role of environment in providing opportunities and challenges for organizations. Our focus will be on two main aspects of the environment – technology and globalization – and the implications of those for managing and organizing. We will have a debate “The world: flat, round or spiky? Implications for managing and organizing” (instructions to be given in class) Background readings: Clegg, Kornberger, & Pitsis, 2011, Chapter 15 Friedman, T. L. 2005. It's a Flat World, After All. The New York Times, April 3, http://www.nytimes.com/2005/04/03/magazine/03DOMINANCE.html?_r=0&page wanted=print&position= 9 Florida, R. The World Is Spiky. 2005. The Atlantic Monthly, October http://www.theatlantic.com/past/docs/images/issues/200510/world-is-spiky.pdf Kao, J. 2009. Tapping the World's Innovation Hot Spots. Harvard Business Review. 87(3), 109-114 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=36589944&site=ehost-live&scope=site For viewing… An Interview with Thomas Friedman, author of the World is Flat http://www.youtube.com/watch?v=53vLQnuV9FY Further reading Bartlett, C.A., Ghoshal, S. 1992. What Is a Global Manager? Harvard Business Review, 70(5), 124-13 (full text downloadable from CBS online library) Bartlett, C.A.., Ghoshal, S. 1988. Organizing for Worldwide Effectiveness: The Transnational Solution. California Management Review. 31(1), 54-74 (full text downloadable from CBS online library) Session 3 Organizing: from beginning to end. Organizational design Using excerpts from the documentary “Startup.com”, we will observe and discuss how organizing happens from scratch and the role of management and leadership in the forming and growing of a start-up organization. Also, we will introduce basic notions of organizational design and compare different configurations. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 14 Mintzberg, H. 1981. Organization design: fashion or fit? Harvard Business Review. 59(1), 103-116 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=3867879&site=ehost-live&scope=site Further reading: JL Alvarez, S. Svejenova & L. Vives. 2007. Co-leadership. Sloan Management Review. (to be handed in class) Powell, W.W. 1987. Hybrid Organizational Arrangements: New Form or Transitional Development? California Management Review, 30(1), 67-87. (full text downloadable from CBS online library) 10 Session 4 Organizational transformation and change We will explore why and how organizations initiate and manage change, focusing on the case of renowned chef Ferran Adrià and his restaurant elBulli. Discussion of the case “Ferran Adrià and the Transformation of elBulli” (to be distributed by e-mail) Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 10 Larry Greiner. 1972. Evolution and Revolution as Organizations Grow. Harvard Business Review, 50(4): 37-46 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=3866992&site=ehost-live&scope=site Boston Consulting Group, 2011, Leading Transformation: Conversations with Leaders on Driving Change. https://www.bcgperspectives.com/content/articles/leadership_transformation_le ading_transformation/ Further reading: S.Svejenova, C.Mazza, & M. Planellas. 2007. Cooking Up Change in Haute Cuisine. Journal of Organizational Behavior (full text downloadable from CBS online library) S.Svejenova, M. Planellas & L.Vives. 2010. Individual Business Model in the Making: The Case of Ferran Adrià and elBulli. Long Range Planning (full text downloadable from CBS online library) Session 5 Organizational space, identity and culture We will engage in a discussion on the concepts of identity, culture and image and how these phenomena play together. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 6 Meyerson. D. & Martin, J. 1987 Cultural Change: an Integration of Three Different Views, 24(6), 623–647. http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=4554256&site=ehost-live&scope=site Hatch, M.J. & Schultz, M. The dynamics of organizational identity, Human Relations, 55(8): 989–1018 http://esc- 11 web.lib.cbs.dk/login?url=http://hum.sagepub.com/content/55/8/989.full.pdf+htm l Further readings: Schein, E.H. 1983, The role o f the founder in creating organizational culture. Organizational Dynamics, 12(1), 13-28. Barney, J. 1986. Organizational culture: can it be a source of sustained competitive advantage? Academy of Management Review, 11(3), 656-665. Strandgaard Pedersen, J. & Dobbin, F. 2006. In Search of Identity and Legitimation: Bridging Organizational Culture and Neoinstitutionalism, American Behavioral Scientist, 49(7), 897-907. Walsh, I.J. & Glynn, M.A. 2008. The Way We Were: Legacy Organizational Identity and the Role of Leadership, Corporate Reputation Review, 11, 262–276. http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=34883949&site=ehost-live&scope=site Module 2 UNDERSTANDING AND MANAGING PEOPLE Session 6 Managing oneself We will go very micro, to the individual and his or her perceptions, personality, motivations, and behaviors at work. In addition, we will explore more practical aspects, such as how to manage oneself and one’s career. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 2 Drucker, P. 2005. Managing Oneself, Harvard Business Review, 83(1), 100-109 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=15524519&site=ehost-live&scope=site Further reading: Muhr, S.L. & Kirkegaard, L. 2013. The dream consultant: Productive fantasies at work. Culture and Organization, 19(2), 105–123. (full text downloadable from CBS online library) Ashforth B E, Kreiner G E, Clark M A, Fugate M. 2007. Normalizing dirty work: 12 managerial tactics for countering occupational taint. Academy of Management Journal, 50(1), 149-174. (full text downloadable from CBS online library) Session 7 Managing groups We will talk about the design and dynamics of groups and teams, the roles of different members, why conflicts and crises arise and how to manage them. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 3 Hackman, J.R. 1998. Why teams don’t work. Leader to Leader. 7, 24-31 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=18482364&site=ehost-live&scope=site For viewing/reading: The Hawthorne Studies http://www.library.hbs.edu/hc/hawthorne/ Further reading: Tajfel, H. 1974. Social identity and intergroup behavior, Social Science Information, 13(2): 65-93. http://esc-web.lib.cbs.dk/login?url=http://ssi.sagepub.com.escweb.lib.cbs.dk/content/13/2/65.full.pdf+html Session 8 Managing people in situations of crisis We will use excerpts from the movie “Twelve O’Clock High” to learn about the role of change agents in managing critical orgnizational situations and the challenges and costs involved in that. We will aslo discuss the particularities of a specific organizational group – the top management team. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 4 Kotter, J.P. 1995. Leading Change: Why Transformation Efforts Fail. Harvard Business Review. 73(2), 59-67 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=9503281992&site=ehost-live&scope=site Further reading: Weick, K. The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster. Administrative Science Quarterly http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db 13 =bth&AN=9405170060&site=ehost-live&scope=site Session 9 Leading people in organizations We will look into a major distinction in organizational behavior – between managers and leaders, focusing on the nature of their work and impact on organizations. We will use illustrations from your individual exam assignments featuring “A portrait of a leader I admire” (instructions in class; presentation to class is voluntary). Further, we will talk about whether leaders are born or made, and what makes and breaks them. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 4 Mintzberg, H. 1990/1975. The manager’s job: Folklore and fact, Harvard Business Review, 163-176 (full text downloadable from CBS online library) Kotter, J.P. 1990. What leaders really do. Harvard Business Review. 68(3), 103-111 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=5634852&site=ehost-live&scope=site For viewing: March, J. Don Quixote's Lessons for Leadership Video available at Stanford University Graduate School of Businees website http://www.gsb.stanford.edu/news/bmag/sbsm0305/leadership.shtml Or March, J. Heroes and History: Lessons for Leadership from Tolstoy's War and Peace Video available at Stanford University Graduate School of Businees website http://www.gsb.stanford.edu/news/bmag/sbsm0305/leadership2.shtml MODULE 3: UNDERSTANDING AND MANAGING PROCESSES AND PRACTICES Session 10 Decision-making, power, and communication Using a role play involving the announcement of a major organizational change, we will discuss how decisions are made, what sources of power and tactics of influence managers use in an organization, and how comminication can enhance or hamper the organizational efforts. Role play “A Vision to BE” (instructions to be distributed in class) Background reading: 14 Clegg, Kornberger, & Pitsis, 2011, Chapters 7-8 Pfeffer, J. 2010. Power Play. Harvard Business Review. 88(7/8), 84-92 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=51600650&site=ehost-live&scope=site For viewing: ArcelorMittalTV: The Challenge & The End is the Beginning http://www.youtube.com/watch?v=hK_7Y5777eI & http://www.youtube.com/watch?v=P-QSWEfg4gA Further reading: James G. March. 1991. How Decisions Happen in Organizations. Human-Computer Interaction. 6. (full text downloadable from CBS online library) Eisenhardt, K.M., Kahwajy, J.L., Bourgeois III, L.J. 1997. Conflict and Strategic Choice: How Top Management Teams Disagree. California Management Review. 39(2), 4262. (full text downloadable from CBS online library) Session 11 Creativity, Knowledge-sharing, and Innovation We will explore ways in which organizations shape contexts propitious to knowledge sharing, creativity and innovation, as well as the challenges involved in combining novelty and routine, exploration and exploitation. We will discuss processes and practices employed by companies such as Pixar, P&G, 3M, GE, and introduce the notion of ambidexterity to capture the organizational ability for both exploring and exploiting. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapters 9-10 O'Reilly III, C.A., Tushman, M.L. 2011. Organizational Ambidexterity in Action: How managers explore and exploit. California Management Review. 53(4), 5-22 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=65087784&site=ehost-live&scope=site Hargadon, A. 1998. Firms as knowledge brokers. California Management Review http://www.andrewhargadon.com/Release/Hargadon_CMR_Brokering.pdf For viewing: Interview with A.G. Lafley, former CEO and Chairman of P&G http://WWW.YOUTUBE.COM/watch?v=2SncPIKkrZk 15 Vijay Govindarajan on Reverse Innovation at TED Talk http://www.youtube.com/watch?v=ztna1lt_LZE Further reading: Catmull, E. 2008. How Pixar Fosters Creativity. Harvard Business Review, 86(9), 64-72 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=33982981&site=ehost-live&scope=site Immelt, J.R., Govindarajan, V., Trimble, C. 2009. How GE Is Disrupting Itself. Harvard Business Review. 87(10), 56-65. http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=44283247&site=ehost-live&scope=site 3M: A Century of Innovation. 2002 http://multimedia.3m.com/mws/mediawebserver?mwsId=66666UF6EVsSyXTtlxM t4xT6EVtQEVs6EVs6EVs6E666666--&fn=3M_COI_Book.pdf Session 12 Managing and Organizing for Sustainability We will examine different practices and initiatives organizations adopt or create in order to pursue sustainability, discuss why and how they do that, and explore the difficulties involved in keeping commitment to sustainability. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 11 Porter, M., Kramer, M.R. 2011. Creating Shared Value. Harvard Business Review. Jan/Feb2011, Vol. 89(1/2), 62-7 http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=56698455&site=ehost-live&scope=site Further reading: Haugh, H.M., Talwar, A. 2010. How Do Corporations Embed Sustainability Across the Organization? Academy of Management Learning & Education. 9(3), 384-396 (full text downloadable from CBS online library) Eccles, Robert G., and Daniela Saltzman. 2011. Achieving sustainability through integrated reporting. Stanford Social Innovation Review, 56–61. http://www.people.hbs.edu/reccles/2011SU_Features_EcclesSaltzman.pdf Delmas, M.A., Burbano, V.C. 2011, The Drivers of Greenwashing. California Management Review, 54(1), 64-87 (full text downloadable from CBS online library) 16 Session 13 Managing talent globally We will learn more about how organizations identify and source talent globally, as well as how they develop it internally. We will focus on the role of the Human Resource function and the organizational processes and practices used in the selection, evaluation, and development of talent. Also, we will explore some organizational forms dedicated to developing talent, such as corporate universities. Finally, we will discuss some risks and challenges in managing talent in different geographical locations. Background reading: Clegg, Kornberger, & Pitsis, 2011, Chapter 5 Fernández-Aráoz, C., Groysberg, B., Nohria, N. 2011. How to Hang On to Your High Potentials. Harvard Business Review. Oct2011, Vol. 89(10), 76-83. (full text downloadable from CBS online library) Further reading: The World Economic Forum. 2011. Global Talent Risk: Seven Responses http://www3.weforum.org/docs/PS_WEF_GlobalTalentRisk_Report_2011.pdf Duke Corporate Education. 2011. China Talent Development: Learning and Development Perspectives. http://www.dukece.com/elements/docs/China_TDS_Final_web.pdf Session 14 Wrap-up During this session we will discuss how you can shape a meaningful career and enhance your network. We will also review and connect the course experiences and topics. Background reading: Battilana, J. & Casziaro, T. 2013. The network secrets of great change agents. Harvard Business Review, July-August, 62-68. http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=88350608&site=ehost-live&scope=site Svejenova, S. 2005. "The path with the heart": Creating the authentic career. Journal of Management Studies, 42(5): 947-974. http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db =bth&AN=17511957&site=ehost-live&scope=site 17 Faculty Bios Silviya Svejenova, PhD Professor in Leadership & Innovation, Department of Organization, CBS, Denmark Research Areas: organizing, innovation, power and leadership in international context, careers, creative industries Main Teaching Areas: Managing Creative and Innovative Organizations, Qualitative Methods for Creative Business Projects Silviya has a PhD in Management from IESE Business School, Spain. Prior to joining CBS, she was Professor in Strategy & Entrepreneurship at ESADE Business School, Spain. In 2010, she was a Visiting Scholar at Stanford University and Harvard Business School, USA. She has also been on the faculty of Cranfield School of Management, UK, and the Economic University, Varna, Bulgaria, and has taught at ESCI, Pompeu Fabra University, Spain, and the Baltic Management Institute, Lithuania. Silviya’s research is at the intersection of organizing, innovation, and leadership, with particular emphasis on creative industries. She has examined the work and careers of creatives and executives, the emergence of novelty and the role of institutional entrepreneurship in it, as well as the creation and transformation of organizations’ executive power structures and business models. Her work has been published in renowned academic journals. She is the co-author of two books one of which Sharing Executive Power (Cambridge University Press, 2005) was a top-three finalist for the Academy of Management Terry Book Award to the best book in management for 2005-2006. Silviya is Vice Chair of EGOS (the European Group for Organizational Studies) and member of its Board. Silviya has taught on executive education programs for companies from Spain, Germany, France, Lithuania, Luxemburg, Portugal, The Netherlands, Singapore, and United Kingdom and delivered courses in partnership with colleagues from Georgetown University and Art Centre College of Design, Pasadena, USA. Her course "International Entrepreneurship" has been recognized by CEMS (The Global Alliance in Management Education) as Course of the Year for 2008, among 120 courses across 17 business schools and universities. 18 Anna Gerstrøm, PhD Research Associate, Department of Organization, CBS, Denmark Main Research Areas: Narration, Interpretation: sensemaking, Organizational death, Organizational culture, Organizational (legacy) identity, Institutional identity, Institutional (il)legitimacy, Stigma (management), Response: defense mechanisms & coping strategies Main Teaching Areas: Organizational Analysis, Organizational Behavior, Organizational Culture, Marketing Management, Qualitative Methods Anna recently defended her PhD entitled World Disruption - How Bankers Reconstruct The Financial Crisis: Essays On Interpretation at the Department of Business Administration and School of Economics at Aarhus School of Business and Social Sciences, Aarhus University. Her dissertation takes a sociological and psychological view on the financial crisis and explores how bankers who work at the center of the financial industry handle their experiences of the crisis. The dissertation builds on a social constructivist paradigm and takes a phenomenological approach to the studied issues. In 2011, Anna was a Visiting Scholar at Darden School of Business, Virginia University and in 2012 she was a visiting scholar at Scandinavian Consortium of Organizational Research, Stanford University. Prior to joining CBS, Anna has worked as a research associate and consultant within areas of marketing and management. Anna’s research is at the intersection of identity and interpretation, with a current emphasis on the qualitative and rich data obtained on the global financial crisis from within the banking industry. She has examined organizational bankruptcy and death and how an organization’s legacy identity relates to such issues as well as the ways workers handle their experiences of being stigmatized and il-legitimated based on their organizational and institutional memberships. In 2011 she received a prize including a 100.000 dkkr grant for young research talent in Denmark, in 2012 her work won a Competitive Paper Session at the European Academy of Management in Rotterdam and in 2013 her work was awarded the Best Doctoral Student Paper at the Academy of Management in Orlando. Her work is currently in the process of being published in national and international journals such as Ledelse og Erhvervsøkonomi and Management Research Review. She is also engaging in book projects on research experiences and human resource management.
© Copyright 2026 Paperzz