Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik www.implexis-solutions.com Perfect data Headline einzeilig. organization Headline for MARTIN zweizeilig. GmbH für Headline und Umweltdreizeilig. Energietechnik Subline Subline Subline implexis GmbH developed a customized Microsoft SharePoint solution that MARTIN GmbH für Umwelt- und Energietechnik of Munich has been using since July 2014. MARTIN GmbH für Umwelt- und Energietechnik contracted implexis GmbH as a competent provider of SharePoint services to optimize its work processes and facilitate new ways of working. Professional solutions for smart requirements The situation Every day the project managers of the company – which is active in the environmental and energy technology sectors – receive close to 150 e-mails as well as a large number of documents and images relating to each current project. These materials must be allocated appropriately among the large number of ongoing projects with diverse themes. For this task, MARTIN GmbH für Umwelt- und Energietechnik had been using a project portal that did not provide clear and quick overviews. This is why the company was looking for a solution to meet its needs, that is, a clearly structured portal that facilitates www.implexis-solutions.com 2 CASE STUDY Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik organizing projects, prevents e-mails from accumulating in Microsoft Outlook by automatically allocating incoming messages, images and documents to the relevant project areas in the portal, and makes them available to all project team members. The company’s goal was to create a “Workplace of the Future” where staff members could choose the system (Outlook or the portal) with which they prefer to work. At the same time, the new solution had to provide staff members with the opportunity to access key information across systems, advance teamwork, and ensure a higher level of automation to simplify work processes. Criteria MARTIN GmbH für Umwelt- und Energietechnik looked for a reliable, competent provider of Microsoft SharePoint services to develop a suitable portal for it and to provide professional training for its staff. Such provider also had to have specific de-escalation skills because the less-than-optimal portal had to be transferred to the new solution, the staff had to be motivated to work with the new system and seamless processes had to be guaranteed. Since implexis GmbH excels at implementing SharePoint solutions as well as a number of other technologies and offered various options to improve the solution MARTIN GmbH für Umwelt- und Energietechnik was working with at the time, the management decided to contract the Nuremberg-based IT specialist. Professional solutions for smart requirements The solution The challenge of developing a solution for clear project administration and dealing with the flood of e-mails, documents and project images using a cross-technology solution has been mastered with a SharePoint farm comprised of elements of Microsoft SharePoint, Microsoft .NET, Microsoft Exchange and Microsoft Office 2013. The portal is designed to make information on themes and departments visible only to staff members who are working on those key sections (Internal and Departments) and who are authorized to access such information. Themes in the Internal section include applicable norms, staff pictures and the QM system. The Departments section is made up of the departments’ individual pages in the form of team sites, all of which have identical navigation menus. MARTIN GmbH für Umwelt- und Energietechnik placed the greatest emphasis on the third section – Projects – as this is the section in which all project-relevant e-mails, images and documents are administered. For each project, a dedicated portal has been implemented for which all staff members have read-only rights by default. A special feature of the landing page of the Projects section is the search function: Users can drag information on project names, project numbers, project countries and project sites to the dark blue bar at the top (see Graphic 1 on the next page). This option facilitates several filter and search functions for faster results. www.implexis-solutions.com 3 CASE STUDY Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik Graphic 1 The landing page of the Projects section (overview of all the projects) includes options to search for project names, project numbers, project countries and project sites. The top segment shows the other two key sections – Departments and Internal Every time a new project portal is added to the Projects section the system automatically grants the relevant access rights, creates libraries (some of them with files) and lists, and predefines the navigation. This way, users do not have to adapt any structures or create any libraries or lists in the portal. What makes the new solution stand out is that it facilitates a new form of working: Staff members are free to decide whether they want to work in Outlook or directly in the portal. The project managers who are defined when a new project portal is set up can integrate Outlook into the project portal by creating Site Mailboxes that incorporate the same files as the projects in the portal (see Graphic 2). Graphic 2 Comparison of the portal and Outlook Professional solutions for smart requirements www.implexis-solutions.com 4 CASE STUDY Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik With these Site Mailboxes MARTIN GmbH für Umwelt- und Energietechnik staff easily can drag ’n‘ drop important e-mails, images and documents into a separate Outlook folder. This folder then is synchronized with the relevant project automatically. This way, the files that have been moved are accessible to all other staff members in the portal and in the Site Mailboxes. This method of integration enables staff members to work without depending on specific systems and yet have access to the same basic data, that is, to all important e-mails, project images and documents that have been allocated automatically to project themes in the portal. This makes it demonstrably easier for users to search for relevant information. In addition, automatic e-mail indexing has been incorporated into this “Workplace of the Future. ”When e-mails are dragged to a folder or a library in the portal, e-mail-specific metadata including senders, addressees, times of sending, subjects or attachments are saved automatically (see Graphic 3). Additional metadata can be added manually. Another special characteristic is that the local file structure automatically is broken down into metadata. Documents and files can be moved to libraries in the portal using the drag’n’drop function. If documents have been saved in local files and the entire file structure is dragged to a portal library, the local file structure automatically is saved in the form of metadata for the document and does not have to be completed manually in the portal. At the same time, the following metadata is completed automatically when documents are moved: titles, names, project numbers, project countries, project sites, and project segments. The automatic breakdown of the file structure into metadata in the Projects section was developed by the implexis experts specifically for MARTIN GmbH für Umwelt- und Energietechnik. Graphic 3 Automatic indexing when e-mails are moved Professional solutions for smart requirements www.implexis-solutions.com 5 CASE STUDY Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik Implementation After its launch in late 2013, the project went live as planned in July 2014. Successful implementation required continuous project-related communication among all the involved team members. implexis specialists trained the approximately 180 staff members of MARTIN GmbH für Umwelt- und Energietechnik to familiarize them with the SharePoint farm and its operation. By explaining how the new portal helps simplify work processes and walking them through the detailed manual, the implexis staff was able to motivate the employees to use the new solution, accept the implementation, and build up trust in the reliable project partner. “With implexis GmbH as our provider of SharePoint services, we are in expert hands at all times,” says Dr. Fleck, Managing Director of MARTIN GmbH für Umwelt- und Energietechnik, to express his organization’s full confidence in implexis. MARTIN GmbH für Umwelt- und Energietechnik started operating the new project portal in July 2014. To support the seamless introduction of the SharePoint farm, 16 very useful film clips were developed by implexis in addition to a comprehensive manual. The structuring of the clips and the manual into themes is Professional solutions for smart requirements identical to facilitate selection of the appropriate film for the staff. To complement its IT services, since August 2014 implexis also has delivered business and operational services to MARTIN GmbH für Umweltund Energietechnik to support the organization in the best possible way. Advantages for Martin GmbH für Umweltund Energietechnik One substantial advantage for the staff members is that they are able to access identical data in Outlook and in the portal. This way they can choose which system they want to use in their daily work routines. This option has increased acceptance of the new solution without requiring extensive training. Other advantages include the centralized, clear, and most notably, quick and user-friendly data storage options. The high level of transparency, easy-to-use user interface, and read-only rights for every project portal – set by default for all employees – make it easy for project team members to retrieve data. Version management makes it possible to view changes made to documents immediately and new additions made to libraries make it possible to have e-mails, images or documents displayed in the form of previews for a comprehensive overview. Furthermore, usability for staff members has been optimized to accommodate people in all departments. www.implexis-solutions.com 6 CASE STUDY Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik Thanks to the automated processes in the portal, the SharePoint farm helps users save a great deal of time and effort, for example, the indexing function which is the prerequisite for fast searches, the ability to upload local documents to the portal easily with drag’n’drop, the e-mail synchronizing function, and the ability to measure image sizes automatically. “This is my idea of working in the 21st century – a great foundation,” says Martin, Managing Director of MARTIN GmbH für Umwelt und Energietechnik, about the new solution’s many advantages. In addition, the new solution makes integrating partners much more convenient. Global and centralized searches have become much more efficient, due to the indexing. Thanks to refiners that incorporate metadata contained in the libraries, users can delimit their searches for much faster results; the preview window also helps with this. Users can move e-mails or images they receive to the Site Mailboxes for automated synchronization with SharePoint. This way, as well as all documents, all project-specific e-mails including attachments are accessible in the portal to all project team members and attachments are saved automatically to the relevant libraries when moved to the Site Mailboxes. Professional solutions for smart requirements The new cross-technology solution allows for technical optimization including outsourcing large files (> 40GB) or making preparations to implement long-term archives or a low-maintenance system environment. About MARTIN GmbH für Umweltund Energietechnik For almost 90 years, MARTIN GmbH für Umweltund Energietechnik has been active successfully as a general contractor, consortium partner, supplier of components and/or engineering partner in the field of combusting problematic fuels such as low grade coal and waste. The Munich-based company concentrates on the construction of waste-toenergy plants and all related areas – from erecting plants and providing support and consultation services to providing customer service and supplying spare parts. The core component of these plants, the combustion grate, is designed in detail and constructed by MARTIN GmbH für Umwelt- und Energietechnik. The company has a sound knowledge of heat recovery boilers, flue gas cleaning systems, and other essential components and related systems. New findings continuously benefit the company’s projects. In cooperation with competent partners and licensees, more than 780 waste combustion lines worldwide have been equipped with grates of MARTIN GmbH für Umwelt- und Energietechnik. www.implexis-solutions.com 7 CASE STUDY Perfect data organization for MARTIN GmbH für Umwelt- und Energietechnik About implexis GmbH implexis GmbH (formerly impuls Informationsmanagement GmbH) is a leading global integration expert for business solutions based on Microsoft technologies. Founded in Nuremberg, Germany in 1993, implexis currently operates seven branches throughout Germany and one in the U.S.A. Digitalization specialist implexis develops efficient, future-proof business applications for major corporations and SMEs in its areas of expertise – IO & ERP Systems, Future Workplace & Collaboration, and Custom Solutions. With its proficiency in the area of Customer Service, implexis ensures customers are supported and guided with a focus on omni-channel solutions for retailers and cross-industry portal solutions for the workplace of the future. These customer-specific services are grounded in the company’s experience implementing more than 850 projects. The solutions are based on Microsoft Dynamics AX as well as SharePoint and .Net technologies in connection with Microsoft server infrastructures. implexis’ customers include KLiNGEL, Jack Wolfskin, KIND Hörgeräte, OTTO, KAISER+KRAFT Europa and Thomas Sabo. For further information, please visit www.implexis-solutions.com. Contact us! Ralf Bußmann Business Unit Manager Collaboration & Custom Solutions implexis GmbH Deutschherrnstrasse 15-19 D-90429 Nuremberg T +49 911 27788 0 E [email protected] www.implexis-solutions.com Professional solutions for smart requirements www.implexis-solutions.com 8 More informationen online – please scan the QR code! implexis GmbH Deutschherrnstrasse 15-19 D-90429 Nuremberg T +49 911 27788 0 [email protected] www.implexis-solutions.com
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