Case Study: At Purdue, Acalog Project Led to Deeper Understanding of Institutional Processes, and an Opportunity to Create Consistency How a Big 10 school built its first online catalog, then discovered it had created built-in accountability among campus stakeholders. • Prior to implementation of the Acalog e-catalog system, academic offerings at Purdue were listed in multiple online locations and sometimes included outdated information that was inconsistently formatted and difficult to find. • The process of implementing its new academic catalog management system required the office of the registrar to reexamine processes and workflows and establish accountabilities that facilitated publication of a student-friendly resource that was easy to manage. AT A GLANCE Client: Purdue University West Lafayette, Indiana Enrollment: 40,451 FTE Digarc Software: Acalog, Curriculog • Once in place, the school’s new e-catalog system delivered multiple benefits to students and administrators due to its powerful relational database architecture and many robust features. It also fostered a thorough understanding of how courses and programs are structured institution-wide. The Office of the Registrar at Purdue University knew it was time for a robust online catalog solution. So in late 2015, it evaluated several systems, and then decided on the Acalog academic catalog management system by Digarc. At the same time, the Big 10 school purchased Digarc’s curriculum management platform, Curriculog. It’s a decision that Associate Registrar Josie Galloway now considers important to the success of the digital transformation of public-facing academic information on courses and programs. CREATING ACCOUNTABILITY “(Acalog) is very easy to navigate, very easy to change. It’s forced (catalog stakeholders) to take a look at their own data and to own it a bit more.” — Josie Galloway Before the decision was made to implement Acalog at Purdue, course and program offerings were not available from any one location. Students looking for course information had to search through department listings, which weren’t presented in a consistent format, and sometimes included outdated or incomplete descriptions and class details. According to Josie, the Acalog implementation forced Purdue to examine institutional processes, policies and procedures that were long in place, but rarely revisited. “It was much more than just publishing a catalog,” she says. “It was definitely data validation, re-engineering processes, and restructuring some tables. There was a lot of that.” Josie, who led the implementation project for Purdue, worked with Digarc’s implementation team to bring the new e-catalog to life in spring 2016. Seven members of the Digarc Professional Services Team1 partnered with the Purdue implementation team2 as work got underway to build the school’s new centralized e-catalog system. DATA VALIDATION, RE-ENGINEERED PROCESSES “Implementing Acalog enabled us to pull together policies, procedures, and plans of studies all into one place. It allowed us to eliminate redundancy on departmental websites that may not be valid. That’s definitely one component that I think is very attractive about Acalog. “But it’s also afforded us the opportunity to re-examine all of our processes, and our validation and data that’s in the systems and say, ‘OK, what’s going on?’ So as a by-product, it caused us to really reengineer our processes so things align. “It was much more than just publishing a catalog. It was definitely data validation, re-engineering processes, restructuring some tables. There was a lot of that.” — Josie Galloway Purdue’s new catalog was built “very much from the ground-up,” says Josie. “We started by looking at what should go in it — what it should look like.” As can be seen now on Purdue’s catalog online [http://catalog.purdue. edu/], the Acalog Gateway seamlessly integrates with schools’ websites and offers the ability to include rich media such as videos along with academic content. Because the mobile interface of Acalog is built on HTML5, the e-catalog automatically optimizes for mobile platforms, increasingly favored by students and faculty alike. For prospective students, social network integration is also built into Acalog. Links for Facebook and Twitter allow students to keep family and friends abreast of the status of their college search. “At the end of the day, we got a great product,” says Josie. “We never had done an online catalog before, so we had a lot of questions.” Fortunately, the Digarc implementation team had done online catalogs before — about 450 of them since 2001. And they had answers for Josie and her team. As Josie explains it, the implementation of Acalog facilitated — for the first time — a thorough understanding of how course and program information was organized institution-wide: “Looking at it at the beginning, we didn’t know that would happen.” 1 The Digarc Implementation Team included one consultant, one associate consultant, a project coordinator, a trainer, and three transition specialists. 2 Jerry Ross, Registrar; Josie Galloway, Associate Registrar; Sandra Schaffer, Senior Assistant Registrar; Nikki Zimmerman, Catalog Manager; Sarena Messersmith; Jamie Mohler, Associate Dean of the Graduate School/Grad Project Sponsor; Tina Payne, Graduate Programs Manager/Grad Functional Lead; Don Brier, Information Management & Assessment Director/Grad Functional Team Member; Brittany, Graduate School Secretary/Grad Functional Team Member. IMMEDIATE BENEFITS For the Purdue team, Acalog delivered features and functionality not previously seen at the West Lafayette campus. At the top of the list, according to Purdue’s Tina Payne: The ability to have all academic information in one place, followed by Acalog’s advanced search feature, and the software’s ability to include a complete policy manual as an easily edited web page. For students, she rates Acalog’s search functionality, print options and consistency of information presented as the chief benefits. “Information about the department, programs and majors are easy to find and search within,” says Tina. “(Acalog) provides end users with the ability to print plans of study and easy search for active and admitting majors at Purdue University.” Acalog includes a feature called Print Degree Planner, which, when enabled, allows students to easily produce a list of courses with checkboxes that can be used as part of the academic advising process. The planner is automatically generated and always reflects any changes made to a program. BUDGET IMPACT Typically, institutions switching to Acalog from paper- or PDF-based catalogs immediately see a substantial savings in staff hours required to build, revise and manage their academic catalogs. That savings in staff time, of course, translates directly to budget dollars, which are in ever-greater demand in the current environment. In the case of Purdue, however, it’s difficult to gauge this, “since Purdue was not providing a catalog when we started this project,” says Tina, the school’s Graduate Programs Manager and member of the implementation team. Perhaps the more tangible measure of cost and staff time savings at Purdue will come from the rigorous review and refinement of processes related to communicating academic offerings. With Acalog, Purdue was able to thin out inefficient workflows, restructure course and program data into a relational database, and create accountability among those responsible for providing content for the catalog. Purdue also plans to implement Acalog’s sister solution, the Curriculog curriculum management system. Integration between the Digarc catalog and curriculum solutions was a big selling point for Purdue, says Josie. “Having two systems that could work as a married system was a big component for us. We really wanted a one-stop shop.” SOLUTION SYNERGIES “I would tell other schools that if you’re going to purchase it, don’t just purchase one (solution). Make sure you’re understanding what you’re buying and how purchasing the other will marry the two together.” — Josie Galloway DISCOVER WHY WE’RE THE MARKET LEADER. DIGARC.COM [email protected] 863.709.9012 x201
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