/ Delivering progress
OUR CAPABILITIES IN
HUMANITARIAN
RESPONSE
Delivering humanitarian
solutions
The world is facing an unprecedented number of humanitarian crises;
natural disasters, and violent conflicts that can last for decades. The
numbers of crises and of people needing both short-term emergency
assistance and long-term support to recover is likely to increase.
Crown Agents provides unrivalled experience in working with
organisations, including the UN, World Bank and national
governments, at all stages of the humanitarian programme cycle, to
build resilience and strengthen communities to address future risks.
OUR HUMANITARIAN CAPABILITIES
“We need to secure
bold, collective
agreement for political
solutions to crises, for
a greater focus on
prevention and
preparedness, for
more emphasis on
local capacity to
respond and building
the resilience for
people and
communities to cope
with crisis and
disasters.”
Stephen O’Brien
Under-Secretary-General for
Humanitarian Affairs
When disaster strikes, Crown Agents knows how
to work with governments and humanitarian
organisations to provide rapid assistance. We’re a
highly trusted partner, driven by the aim of
reducing the risk of future disasters. We have
more than 180 years of experience of delivering
positive impact in fragile states and emerging
economies.
Our work in the humanitarian field draws on many
of Crown Agents’ established areas of expertise,
including supply chain management, fund
management, logistics support, public financial
management and health systems strengthening.
We have proven that our expertise is as
applicable for long-term support to fragile states,
as it is for short-term emergency responses to
major incidents.
We know how to access some of the world’s most
unstable environments and deliver complex
technical assistance programmes that
progressively up a country’s capacity to protect
its vulnerable citizens. We enable stakeholders, at
regional, national or local levels to build their own
institutional stability and financial autonomy.
We strive for collective outcomes across the
entire cycle of a crisis, through risk reduction &
resilience programming, humanitarian response,
protracted emergencies, and post-crisis recovery.
CROWN AGENTS
DELIVERING HUMANITARIAN SOLUTIONS
Crown Agents in the
Humanitarian Programme Cycle
INTERNATIONAL EBOLA
RESPONSE IN SIERRA LEONE
Within 72 hours we procured
and delivered stock of more
than
600
different types of supplies
needed to build an Ebola
treatment centre in Sierra
Leone.
RISK REDUCTION & RESILIENCE PROGRAMMING
We work to reduce risk and build resilience to
withstand future shocks, supporting strength and
stability in humanitarian crises and conflict.
Environment and Climate Change Programme
We’ve managed more than 30 projects under the
Government of Japan’s US$10 billion Cool Earth
Partnership.
Climate Economic Analysis for Development,
Investment, and Resilience Programme
Under USAID funding, we are working with
governments, the private sector & civil society to
build the business & economic case for investing
in climate change mitigation and adaptation.
Sovereign Disaster Risk Financing and
Insurance Impact Appraisal Project (2015-2016)
We’re tracking post-disaster public expenditures
to understand the extent to which budget
reallocation is used for post-disaster financing.
Funded by the UK Government and World Bank
Feed the Future Global Hunger and Food
Security Initiative
In 2010-2015, we worked with USAID to address
food security by reducing transaction costs,
improving the market environment, strengthening
market, transportation and storage infrastructure
and facilitating the development of new markets.
HUMANITARIAN RESPONSE
We have delivered 700
metric tonnes of
humanitarian
equipment to five
different responses
around the world,
within five days of
each event occurring.
We have a long history of partnering with donors
and governments to provide swift humanitarian
assistance when disaster strikes.
Sierra Leone: during the 2014-2015 Ebola
outbreak, we constructed and equipped seven
Ebola Treatment Centres (ETCs). We then
partnered with the International Procurement
Since 1992 we have provided the Operations Team
Agency (IPA) to set up the ongoing resupply
for DFID’s Conflict, Humanitarian and Security
structure. The partnership procured and delivered
Department (CHASE) and, since 2004, we have
more than 10 million items from over 240
provided operational support to the Stabilisation
suppliers, amounting to more than 2,100 metric
Unit. These teams act fast when disaster strikes,
tonnes of sea and air freight, requiring more than
and they access entrenched conflict zones to
130 flights on a 48-hour rotation.
provide humanitarian relief.
The Balkans: We have transported more than 800
The team consists of 80 full-time humanitarian
metric tonnes of relief goods to people involved in
professionals, who provide a wide range of expert
the recent refugee crisis, including more than
services, from policy and technical advice
200,000 blankets, sleeping mats & sleeping bags.
through to procurement and logistics services for
a stockpile of emergency equipment.
Darfur: In 2004-2007, we successfully delivered
1,200 vehicles, satellite communication
Our recent CHASE OT projects include:
equipment and rapid response kits for the African
Union’s Darfur Integrated Task Force in Sudan.
CROWN AGENTS
DELIVERING HUMANITARIAN SOLUTIONS
SOUTH SUDAN HEALTH
POOLED FUND
We improved training and
provisions at
696
health facilities across the
country, with a focus on mother
and child health.
Under the Zimbabwe
Health Services Fund
we distributed more
than US$12m to 918
health facilities,
benefitting nearly 2
million children.
PROTRACTED EMERGENCIES
POST-CRISIS RECOVERY
We operate in the world’s most conflict-prone and
fragile environments to deliver complex, longterm technical assistance programmes that
maintain a country’s resilience and protect the
vulnerable.
We help countries rebuild following natural
disasters and conflicts. We build institutional
capacity to cultivate on-going stability and
financial autonomy.
Afghanistan: Independent Monitoring Agent for
Comprehensive Agriculture and Rural
Development Facility (CARD-F)
2011-2015
CARD-F aimed to strengthen agricultural
incomes, increase official employment and
create business opportunities. We undertook
compliance, monitoring and verification services
and made recommendations for performance
Libya: Health System Strengthening Programme
improvement. By 2013, CARD-F had created 4,335
2013-16, EU (EUNIDA)
fulltime employments.
We are improving the quality of national health
service delivery by strengthening strategic
Haiti: Infrastructure and Institutions Emergency
management, revising the regulatory framework
Recovery Project
for civil society, and increasing dialogue between 2010, World Bank
community organisations and the government.
Following the 2010 earthquake, acted as Fiduciary
Agent for the US$65m project, which supported
Syria: Syria Recovery Trust Fund
sustainable recovery of essential infrastructure
2015-2016, multi-donor
and institutions. We provided the Government of
We have undertaken due diligence and verified all
Haiti with capacity development in all aspects of
the reporting on SRTF activity for the provision of
fiduciary management.
essential water, health, electricity, education,
food security, solid waste removal, rule of law,
South Sudan: Voluntary Pooled Procurement
agriculture, transportation, telecommunication,
Programme
public enterprise and housing services.
Global Fund
We evaluated and implemented logistical
Syria: Integrated Community Security
solutions for organisations funded by the
Programme, 2014-ongoing
programme, supporting the delivery of 48
Under the programme we’re supplying vehicles,
containers of bednets to 30 destinations across
motorbikes and other non-lethal equipment.
the country.
Zimbabwe: Protracted Relief Programme
Zimbabwe: Health Services Fund
2004-2011, multi-donor
2012-15, UNICEF
The programme—for which we procured more
We led the management consortium of the £141m
than US$ 20m worth of goods—reached more
fund. We managed disbursements and undertook
than 2 million vulnerable people via 30
verification and financial assurance, to provide
international and national NGOs.
technical assistance for the delivery of highimpact maternal newborn and child health
interventions.
South Sudan: Health Pooled Fund
2012-ongoing, multi-donor
We lead the management consortium of this
£200m fund, delivering essential primary
healthcare, referral health services and health
systems strengthening to some of the most
volatile regions of South Sudan.
“Wherever risk and vulnerability are greatest, we must
increase people’s resilience and strengthen local and
national capacities.”
Ban Ki-moon, Secretary General, United Nations
CROWN AGENTS
DELIVERING HUMANITARIAN SOLUTIONS
Our global response
CONTACT
Simon Lawry-White
Humanitarian Team Leader
[email protected]
T +44 (0)20 8643 3311
Crown Agents
St Nicholas House
St Nicholas Road, Sutton
Surrey SM1 1EL
UK
www.crownagents.co.uk
[email protected]
0416