i ex M e ac sp o er A Destination Big Resorts i ’s try condus A New Player in the it game S Rapidly Growing Thanks to a Qualified and Competitive Staff Interactive Poetics Transforming Communication Chips Without Salsa february 2009 Integrated Circuits Business trips Urban Pleasures 2 Negocios 32 Firms 8 Mexico, A Strategic Ally in IT By Bruno Ferrari 18 Keeping a tight rein on pollution from Mexico to Asia World leader in the development of smog and pollution detection technology Mexico’s Aerospace industry rising thanks to education Contents 10 Table of names 11 Briefs 24 Mexico’s Partner 40 Figures 38 Business tips: it industry: where to invest Chips without salsa, integrated circuits Since 1990 Mexico is placed among the top 10 chip producing countries in the world 14 28 A very serious game The interactive media development that has reached international levels It Innovation Sparked by Mexican Company 20 A Business Country Mexico is one of the countries with the most Free Trade Agreements and Commercial Agreements. Free Trade Agreements with: - United States and Canada - European Union (27 countries) - Israel - Chile - Uruguay - Colombia - Bolivia - Costa Rica - Salvador, Guatemala and Honduras - Nicaragua - European Free Trade Association: Norway, Swiss, Liechtenstein, Iceland. Fortification of the Economic Association Agreement between Mexico and Japan. Complementing Economic Agreements with: Argentina, Brazil, Cuba, Peru. In addition, the political system in Mexico favors the development of new businesses and offers legal security for investment. 4 Negocios 44 Directory Entertainment Mexican beats go electric ProMéxico CEO Bruno Ferrari ProMéxico Image and Communications Director Ricardo Rojo Proméxico Managing Coordinator Andrés Tamariz Electronic Culture has blossomed and it continues to thrive and grow Proméxico Advertising and Suscriptions Miguel Ángel Samayoa [email protected] Proméxico copy editing Gabriela Mejan Ganem Publisher Alejandro Serratos [email protected] general manager Emmilú López Valtierra [email protected] Taller México copy Editing Felipe Zúñiga [email protected] The lifestyle Contents Breathtaking resorts Staff Writers Karla Barajas [email protected] Orlando Santamaría [email protected] Yara Sánchez [email protected] Unforgettable Experiences 54 42 Design Interactive poetics Siete / Media Interactive Technologies design director Jorge Silva [email protected] Design Ma. Elena López [email protected] Juan Pablo Valadez [email protected] Destination: 51 The Lifestyle Briefs senior writer Emmanuel López-López [email protected] 58 Report business trips Urban Pleasures 62 Feedback Alas foundation Wings for children Editorial Assistant Naty Ramos [email protected] Proof Reading And Translation Lozano Translations contributors Karla Bañuelos, Carlos Beltrán, Mauricio Ferrer, Itziar Gómez Jiménez, Juan Antonio Lozano, Alvin Monárrez, René Valencia, Mauricio Zabalgoitia. This is an editorial project for ProMéxico by Taller México ProMéxico is not responsible for inaccurate information or omissions that might exist in the information provided by the participant companies nor of their economic solvency. Title certificate of lawfulness 008404. Text certificate of lawfulness 5017. Number of Title Reserve 04-2005-11292235400102. Postal Registry PP09-0044. Responsible editor: manager in turn of the publications department. Printing: Cía Impresora El Universal, S.A. de C.V. Distribution: ProMéxico Camino a Sta Teresa 1679, México D.F., 01900. Phone: +52 (55) 5447 7000. Negocios is an open space where diverse opinions can be expressed. The institution might or might not agree with an author’s statements; therefore the responsibility of each text falls on the writers, not on the institution, except when it states otherwise. Although this magazine verifies all the information printed on its pages, it will not accept responsability derived from any omissions, inaccuracies or mistakes. Juana de Arco 29a, Col. Vallarta Norte. 44690. Guadalajara, Jal. México. T +52 (33) 3336.5218 +52 (33) 3336.7478 www.tallermexico.com A Competitive Country Mexico is a country of young people. Within the next 30 years, the economically active population will rise to 69 million. 3 millions 250,000 2,000 Universities Postgraduate students Young students This is how Mexico molds competitive, highly qualified professionals, so it can attend to the needs of the different productive sectors within the country. Advantages of Investing in Mexico: Access to the North American market, which shares the same time zone. Qualified personnel in English and Spanish, two of the three most spoken languages in the world. 6 Negocios illustration: oldemar Map of Cities Mentioned in this issue A C R L gulf of mexico D B pacific ocean S Q V P K F H J I U N T E DF G A Baja California 27, 30, 34, 55 B Baja California Sur M Tijuana 34, 46 Cabo San Lucas 55 Bahía de Banderas 52 L Nuevo León 27, 38, 60 M Puebla 27, 50, 53 Chihuahua 12, 34 N Querétaro 30, 34, 38 Ciudad Juárez 53 O Quintana Roo Los Cabos 53, 55 San José del Cabo 55 C D Monterrey 30, 34, 38, 53, 58 Coahuila Cancún 56 Piedras Negras 11 Coba 56 E Estado de México 24, 38 Playa del Carmen 56 F Guanajuato 18 Puerto Morelos 56 G Guerrero Riviera Maya 51 Ixtapa-Zihuatanejo 56 H Jalisco 13, 14, 27, 39 Chapala 30, 39 Tulum 56 P San Luis Potosí 44 Q Sinaloa 27, 38, 44 R Sonora 27, 38, 44 S Tamaulipas T Veracruz 27 U Yucatán Guadalajara 14, 24, 28, 39, 44, 50, 58 Zapopan 24, 49 DF Mexico City 18, 24, 26, 30, 34, 39, 42, 44, 62 I Guaymas 12 Michoacán 51, 58 Morelia 53 J Mazatlán 38, 53 Morelos Nuevo Laredo 53 Tepoztlán 51 K Nayarit Chicen-Itzá 56 V Zacatecas 53 O A Surprising Country 1 out of every 5 automobiles sold in US is made in Mexico. The Mexican automotive industry grows 11% annually, the country is one of the world’s main producers of vehicles and its exports in 2008 surpassed 42 billion USD. Last year Mexico exported 80 million mobile phones worldwide and one out of every four televisions sold in the US was manufactured in the country. IT in Mexico grew 15% last year and the country is becoming a hub for Business Process Outsourcing. There are more than 1,370 enterprises and 500,000 professionals specialized in this area. In only one year, Mexican aerospace industry grew 31%, summing more than 160 companies with operations in the country. Mexico is the fifth leading provider for the European Union aerospace industry and the ninth for the United States. Mexico is one of the ten most visited countries. More than 21 million visitors annually enjoy 7,000 miles of beaches, numerous colonial cities and hundreds of archaeological sites. Currently, important tourism-related infraestructure projects are being undertaken. The country remains the first choice for the establishment of second or retiree homes in North America. 8 Negocios From the CEO Mexico, D a strategic ally in IT oing businesses in Mexico is a good business. The country offers unique conditions for the development of global enterprises including geographic and time proximity with North American and Latin American markets, both regions share cultural ties with our country; economic and political stability and a large network of free trade agreements that reduce production costs and provide legal security to investors. In the Information Technology sector, Mexico is a strategic ally to companies from all over the world. It has proven to be a trusted partner, with innovative solutions and production processes that meet the highest international quality standards. Mexico is prepared to take advantage of the largest number of possibilities for this sector’s growth. With a privileged location that allows direct access to the United States market, the world’s number 1 consumer of information technologies; highly qualified personnel and a solid public policy, our country is today one of the main destinations for the world’s software, Information Technology and Business Process Outsourcing (BPO) industries. This is why we have dedicated this issue of Negocios to the Information Technology national industry. As usual, our latest edition also includes the most complete information on businesses as well as the country’s social and cultural lifestyles. Sincerely, Bruno Ferrari ProMéxico CEO offices abroad Singapore Regional Director ProMéxico Headquarters + 52 (55) 544 77070 [email protected] www.promexico.gob.mx [email protected] Offices: Dubai, Mumbai, Singapore, Sydney, Taipei Dubai [email protected] Mumbai [email protected] Singapore [email protected] Sydney [email protected] America Sao Paulo Regional Director [email protected] Offices: Buenos Aires, Bogota, Guatemala, Santiago, Sao Paulo Buenos Aires [email protected] Bogota [email protected] Guatemala [email protected] Santiago [email protected] Sao Paulo [email protected] New York Regional Director [email protected] Offices: Atlanta, Chicago, Miami, Montreal, New York, Toronto Atlanta [email protected] Dallas [email protected] Houston [email protected] Los Angeles [email protected] San Francisco [email protected] Vancouver [email protected] Europe London Regional Director Chicago [email protected] [email protected] Offices: Brussels, London, Madrid, Milan, Paris Miami [email protected] Brussels alejandro.saldivar @promexico.gob.mx Montreal [email protected] London [email protected] New York [email protected] Madrid [email protected] Toronto [email protected] Milan [email protected] Houston Regional Director [email protected] Offices: Dallas, Houston, Los Angeles, San Francisco, Vancouver Taipei [email protected] Asia Paris [email protected] Shanghai Regional Director Frankfurt Regional Director Hong Kong [email protected] Frankfurt [email protected] Shanghai [email protected] Moscow [email protected] Seoul [email protected] Stockholm [email protected] Tokyo [email protected] Switzerland [email protected] [email protected] Offices: Hong Kong, Shanghai, Seoul, Tokyo [email protected] Offices: Frankfurt, Moscow, Stockholm, Switzerland 10 Negocios table of names. ACTRON INC. 18 AMD 14 ANDROS TECHNOLOGIES 18 Azcárraga Jean, Emilio 62 BANYAN TREE 59 Barragán Torres, León Christian (MATA) 45 BOMBARDIER 34 Calderón, Felipe 62 CAPELLA HOTELS & RESORTS 56 CARSO GROUP 62 CEIBA DEL MAR 56 CESSNA 36 CGBOT 30 De la Monja, Esteban 49 De la Torre, Javier (Píldora) 50 DELOITTE 20 DIMTV 30 Dirand, Joseph 60 DJ Azzid 46 DJ Calambrín 44 DJ Chrysler 44 DJ Kemit 46 DJ Lucky 46 DJ Martín Parra 44 DJ Marvin 46 DJ Plastik 46 DJ Tini-Tun 44 DJ Toy 46 DJ Vee-Line 46 DJ Yodo 46 DJ Zenith 46 Eames, Charles 58 Eashid, Karim 58 EATON 38 Emmanuel 62 FLEXTRONICS 15, 18 Flores, Luis 44 Front 242 44 GARTNER INC. 25, 28 Garza, Rogelio 28 GENERAL ELECTRIC 16, 39 GENERAL MOTORS 17 Gómez, Ricardo 28, 31 González Homero (aka H) 49 GOODRICH 36 Gruner, Silvia 58 Hansen, Fritz 58 HEBEI BODA INDUSTRY 12 Hendrix, Jan 58 HEWLETT-PACKARD 16, 20, 39 HITACHI 39 Huerta Cano, Dalia 50 Hunter, Gordon 11 IBM 16, 20, 39 IDEAR ELECTRONICS 24 IGATE 13 IKOR 16 IMMERSION GAMES 28 INTEL 14, 39 Instituto Politécnico Nacional (IPN) 36 Instituto Tecnológico y de Estudios Superiores (ITESM) 36, 38 JABIL CIRCUITS 16 JACKBE 27 Jarre, Jean Michel 44 Jiménez, Pedro 24 Jiménez, Rigoberto 24 KODAK 16, 39 Kraftwerk 44 LA CASA QUE CANTA 56 LITTELFUSE 11 Los Tigres del Norte 62 Lucero 62 MABE 16 Maná 62 MARRIOTT HOTELS 51 Martínez, Eduardo (Meiker) 50 MERCER HUMAN RESOURCES CONSULTING 39 MEXIKOR 16 Morales, Jorge 28 MOTOROLA 14 Murthy, Phaneesh 13 NATIONAL SEMICONTUCTOR 14 New Order 44 Nicklaus, Jack 52 Nopal Beat Records 44 Nortec 44 ON SEMICONDUCTOR 39 Onetto, Marc A. 16 ORACLE SOLUTIONS 39 Ortega, Arturo (Piscis) 49 Parga Jiménez, Octavio 14 Pink Floyd 44 PRAXAIR 18 PROGRESS FIVE 18, 27 ROSEWOOD HOTELS 52, 60 Rubio, Paulina 62 SCI/SAMINA 16 Shock Bukara 46 SIEMENS 39 SIGNETICS 14 Sintek, Aleks 62 Slim, Carlos 62 SOFTTEK 20, 27 SOLECTRON 16 Solís, Margarita 31 ST. CLAIR TECH 12 STARWOOD HOTELS & RESORTS 52 TDCOM 16 TELEVISA GROUP 62 Timbiriche 62 Treviño, Blanca 22 TURNMIX 16 Ultravox 44 UNIVERSIDAD AUTÓNOMA DE MÉXICO (UNAM) 36 Universidad Técnica de Querétaro (UTEQ) 36 VINOMEX 12 briefs. Electrical Beacon of success Littelfuse, a leading manufacturer of electrical fuses, has invested 15 million usd to install its third assembly plant in Piedras Negras, in the northern state of Coahuila. From Mexican production plants, the company is able to supply the automotive and electric industries in more than 20 countries. Company president Gordon Hunter asserts that conditions offered by Coahuila are appropriate to satisfy the growing national and international demand for his firm’s products. This is why the company has decided to open its new plant, which will directly employ more than 480 people. www.littelfuse.com 12 Negocios illustrations: paola vicencio strategy automotive A reliable partner Canadian Technology Mexico is one of the top five countries when it comes to making it easy to carry out businesses in Latin America, according to Worlds Bank report Doing Business 2009. The report stresses that Mexico is one of the best options in the region regarding “handling of construction permits” and “closing a business” at ease. St. Clair Technologies Inc. the Canadian automobile electronic systems manufacturer is expanding operations in the northern city of Guaymas, Sonora. Their plant will grow from 90,000 to 126,000 square feet. The project is the result of 12 successful years of the company’s trajectory in Mexico. www.stclairtech.com www.doingbusiness.org spirits In good spirits to China In the following months, China will taste a new Mexican drink called Sotol. Vinomex, a company headquartered in the state of Chihuahua, will soon export this distilled alcoholic spirit drink made from a wild agave plant called sereque or sotol. Vinomex will distribute its product through Chinese enterprise Hebei Boda Industry. Exports are expected to reach 18 million usd earnings per year. www.vinomex.com.mx briefs. It Technology Opening gate With a 2 million usd investment, the Indian company iGATE has opened a new branch in Guadalajara, Jalisco. The center will be offering technology services and business process outsourcing to clients in the United States and Latin America. “Mexico’s proximity to the US and its participation in the North American Free Trade Agreement make it a perfect location for a supply center of state of the art technology” said Phaneesh Murthy, iGATE’s CEO. www.igate.com e-commerce Experts find fast growth in online sales Mexican firms will likely sell 70% more goods and services over the Internet this year, due mostly to people buying plane tickets and computers. According to the study “E-commerce 2008,” done by the Mexican Internet Association (AMIPCI), online sales in Mexico will reach more than $1.6 billion usd in 2008. This year’s expected brisk growth follows a 78% surge in Mexican e-commerce sales in 2007, when online sales increased from $537 million usd in 2006 to $955 million usd. Airline tickets account for about two-thirds of online purchases in Mexico, followed by computer-related products, according to the study. 14 Negocios Photo: courtesy of intel Chips without Salsa, Integrated Circuits In Guadalajara, known as the Mexican Silicon Valley in the State of Jalisco, the country’s most important electronics industry cluster can be found. Among the companies located there are various transnational firms that manufacture integrated circuits and since 1990 have placed Mexico among the top 10 chip producing countries in the world. By Itziar Gómez Jiménez M any of us think that chips are solely used in computers. The reality is that we are surrounded by these tiny silicon plates. They are present in our cars, washing machines, telephones as well as in some products we buy daily in supermarkets. The chip, also known as the integrated circuit, was created by Nobel Prize winner Jack Kilby in 1958 when he worked for Texas Instruments. In their early years, chips for commercial use were manufactured in Silicon Valley, a production cluster of electronics technology located in northern California in the United States. From there, companies like AMD, Intel, Signetics and National Semiconductor produced chips for the whole world. Nevertheless, the sector demanded an optimization of resources to make more affordable products for the public from these silicon plates. Thus, companies producing these integrated circuits began to invest in the construction of plants in other countries –such as Mexico, Taiwan, Malaysia and China– which offered the best conditions to achieve the greatest competitiveness. Guadalajara became one of the preferred destinations for transnational companies that make electronic products. Firms like Burroughs and Motorola were the first to discover and to make the most of the advantages the city offered. In the 1970s, both companies established maquiladora plants, giving birth to what 20 years later would become the Mexican Silicon Valley. A productive chain strengthens If Guadalajara’s electronics cluster has one special trait, it is the degree of integration that its sector’s firms have achieved. The role of the production and supply chains is fundamental for the OEMs (Original Equipment Manufacturers) in the electronics sector. Before, these companies manufactured all of their own prod- ucts. Now they subcontract a large part of the manufactu-ring process but retain the most indispen-sable stages of their products’ fabrication and focus on what’s most important for their firm: marketing, sales, customer service, development of new products and research. Therefore, they depend much on their suppliers and strategic partners. Octavio Parga Jiménez, president of CADELEC, a not-for-profit electronics supply chain organization, told Electrónico magazine that Mexico has diverse advantages that give OEMs incentives to establish themselves in the country. They include geographic location, a network of free trade agreements, qualified workers and a production chain. “It’s not only about the internal operations of our plants and businesses but about the entire production chain. Large corporations can take a plant to another country but it would be difficult for them to take our production chain” Parga Jiménez said. product: integrated circuits the chip also known as integrated circuit was created by Nobel Prize winner Jack Kilby in 1958. 16 Negocios Photo: courtesy of intel/archive mexico’s chip producers enjoy a big demand for their service as well as great business opportunities from around the world. The synergy among Jalisco’s government, universities, design centers and the companies has been fundamental to the consolidation of the electronics production chain in Guadalajara. Before the rapid increase of investment and the growing interest by transnational firms that wanted to make the most of the comparative and competitive advantages of this sector, Jalisco’s government promoted the growth of this industry and helped establish an electronics cluster in the city. This cluster integrated OEMs, manufacturing subcontractors (CEMs), design centers, specialized suppliers (SSs) and universities. Currently, this cluster is made up of more than 500 firms that employ approximately 67,800 people and that in 2007 exported more than 12 billion usd. Local alliances, global competition Intel is one of the biggest OEMs in the Guadalajara cluster that specialize in the fa-brication of chips. The company sold 10.2 billion usd during the first quarter of 2008 and its products equip a large majority of the computers sold on the market, as well as cell phones and radio equipment. The firm is fed by the CEMs, SSs and the design centers established in town. They have such a close relationship that sometimes it has resulted in Intel acquiring some of these companies. For example, as a part of its program to buy companies with growth potential, in 2000 Intel bought the chip development firm TDCom in Jalisco. It was the same company that established the foundation for Intel’s Design Center in this State. Like Intel, many other large companies have found the right suppliers in Guadalajara for the development of their businesses. Flextronics-Solectron of Mexico, Jabil Circuit of Mexico, SCI/SANMINA and Mexikor are some of the CEMs that supply OEMs with products and services of the highest quality. Flextronics –founded in 1969 in California’s Silicon Valley– established itself in Jalisco in 1997. In June 2007, it merged with one of the world’s large producers of chips: Solectron, which also had a production plant in this area. Flextronics is a big part of the maquiladora system as a majority of its production is exported to the United States for such clients as Motorola, IBM, HP and Kodak. “The combination of the power of SPS, vertically integrated enclosure capabilities, engineering excellence and the geographic position of Guadalajara bordering the lar-gest electronics market in the world creates a compelling supply chain solution for customers,” said Marc A. Onetto, who was Solectron’s executive vice president and is now Amazon.com’s senior vice president of worldwide operations. Another of the important CEMs in Mexico is Mexikor, created from an association between the Spanish company Ikor and an investor from Guadalajara. Ikor, established in San Sebastian, Spain, specializes in the design, research, and production of electronic materials. Mexikor was born in Guadalajara in 1998, before the growth of the country’s electronics sector. It later became international in scope. Mexikor produces chips for the country’s principal OEMs, like Mabe and Turnmix, which are dedicated to the production of electronic appliances, and Shindler, which produces elevators. Jabil Circuit, a US company founded in Detroit in 1966, is another large chip man- product: integrated circuits ufacturers that since 1997 has participated in Guadalajara’s cluster. The company is dedicated to the production of electronic spare parts and produces chips for OEMs that serve the automotive industry, mainly General Motors. Mexico’s chip producers enjoy a big demand for their services as well as great business opportunities from around the world. The demand is so great that even though the main designers and manufacturers are already established in Guadalajara, many of the country’s OEMs indicated in the last survey by CADELEC-SEIJAL that a major increase of specialized suppliers in the fabrication of integrated circuits is needed. It seems that very soon local production will not be enough to supply its needs. n clockwise A “FOUP” is used to transport the first 45nm production lot of 300mm wafers through Fab 32, Intel’s first high-volume 45nm chip factory. A trasitor acts like a light switch -switching on and off 300 billion times per second. 18 Negocios Photo: archive Keeping a Tight Rein on Pollution from Mexico to Asia Progress Five, a Mexican high tech company, has been an innovator and a world leader in the development of smog and pollution detection technology that is helping the world one breath at a time. P rogress Five is helping the world breathe a little easier. This international high tech corporation focuses on designing and producing much needed hardware and software for many Mexican states’ necessary smog-check programs. The company has its main offices in Mexico City but it conducts business worldwide, including a recent expansion into the Asian markets. It designs and manufactures “gas analyzers” and “smoke testers” for Mexico’s government. The company also manufactures, supplies and designs equipment used to check for smog, including: Digitaltachometers and Digital-interfaces. Its Radio Frequency ID, or RFID program, allows officials, through mini transponders and antennas, to track vehicles and identify if they are current in their smog and pollution tests. Products Progress Five produces hardware and software for the environmental protection industry. Among these products are the equipment and the software for Mexican states’ SMOG-CHECK programs of vehicles. This is particularly important in Mexico City, which has regulations designed to get rid of the city’s pollution. The company’s smog-check system specifications are also a vital and efficient solution for small cities or states to help them manage their local SMOG-CHECK programs. Progress Five is the only Mexican company with the most advanced equipment in this area. Its products are designed to meet international and local regulations in the area of pollution control. Progress Five has the most advanced, secure and user-friendly software, making it easy for governments and other agencies to implement it. The software has selfdiagnostic functions such as continuous status monitoring, second-per-second data storage and real time data analysis. The company is also an authorized distributor for products and services sold by Andros Technologies, a Richmond, California-based leader of NDIR gas analyzers (instruments that measure air samples for carbon dioxide content); Cleveland, Ohiobased Actron Inc. and Mexico City-based Praxair, two manufacturers of specialized gases and mixtures. Company achievements In 1992, Progress Five formally began researching, developing, manufacturing and commercializing its trade marked gas analyzers and smoke testers, as well as automotive diagnostic tools. That same year, it was running service centers for Andros gas analyzers and for Actron products, both for Mexico and Latin America. By the end of 2001, stock holders expanded the company’s activities, giving it international businesses presence under the name Progress Five: Progressive Analyzers of Mexico. In 2006 the company won the bid to design and implement the SMOG-CHECK software program and the government server software program for the Mexican state of Guanajuato. The company installed both software and supplied all the equipment to the owners of the state’s 185 official test centers. The server software was successfully installed and implemen-ted at Guanajuato’s Ecological Institute to configure and control the state’s SMOG-CHECK program. In 2006 the company won another contract bid, this time in the Mexican state of Coahuila for the equipment and software program to be used in its municipal SMOG-CHECK program, in conjunction with the statewide program. The company has achieved many things and made new business partners due to its advanced technology and the most affordable prices on the market. Hong Kong and Beijing are two new markets that will soon benefit from the company’s Mexico-based innovation and its competitive prices. n Mexico’s partner: progress five progress five produces hardware and software for the environmental protection industry. 20 Negocios infographic: oldemar It Innovation Sparked by Mexican Company Global technology services –an industry that accounts for more than 500 billion usd of revenue each year– have been the realm of global business titans like IBM, Hewlett-Packard or Deloitte or they have been outsourced to such locations as India. But Mexico is making its mark in the industry and one company in particular, Softtek, has become a leader in Latin America in providing IT services. By Yara Sánchez De La Barquera Vidal L atin America has just recently started capitalizing on the vast opportunities in the IT services industry, which has typically been dominated by companies based in India. This had led to a new wave of global IT services providers. One of these firms is Softtek, formed more than 20 years ago when a small group of people sharing a common vision and goals joined forces. Their aim was to create a company that would become a benchmark for the region in terms of service, quality, reach and innovation. On the surface, Softtek is similar to other large IT service providers. It features a comprehensive portfolio of solutions, a strategy that seeks to identify and remove errors in its business processes, a globally competitive workforce, as well as several industry awards. The firm has shown the special ability to learn and recover from not only economic depressions and market restrictions, but also from sudden shifts in technology trends or new competitive threats. Its aspirations to put Mexico and Latin America on the map of global IT service providers seemed far-fetched 11 years ago, when the company first ventured into the US market. But Softtek has found success, as challen-ging circumstances make the company learn, evolve and thrive. Developing talent One of Softtek’s attributes is its focus on developing talent. While many firms expect talent to be readily available, Softtek takes the time and effort to develop its own and support it as well. Each year, hundreds of college students along with young graduates gain practical and real life experience through Softtek’s “Momentum” program. Young talent is given an opportunity to gain experience by working on real projects under the supervision of Softtek associates. Besides “Momentum,” the company offers a wide range of resour-ces and complementary training programs that enable its associates to be competitive, creative and innovative. a unique partnership structure and a corporate culture that promotes employee retention. itiITititit technology: softtek The Road of an IT Leader 2007 Acquisition of China’s IT UNITED $ 200 Revenue USD Million 150 2004 Acquisition of GE’s Ddemesis 1997 Start of Near Shore® Services 1983 1 Softtek is founded 2 3 100 4 50 1990 1985 Four people join the founder 2000 First International office (Perú) Key learning period Entrepreneur Multinacional Global The Softtek Expansion Global Delivery Centres Presence with sales and/or operations offices Near Shore ® Coverage ASIA UK North America China Spain United States Mexico Puerto Rico Europe Costa Rica Venezuela Colombia Peru Latin America Chile Brazil Argentina 0 22 Negocios Canons of action Softtek seeks to create a rewarding work environment in which associates are regarded as partners who share a common culture and way of being. Its “canons of action” are building blocks of this culture, and include such qualities as selfdetermination, commitment, enthusiasm, perseverance and vision. These canons of action –12 in all– transcend the firm’s organizational life. Thus, to explain them, Softtek writes about them in the first person, under the belief that they must be personally adopted. A good example of how these canons have played an important role in Softtek’s success is the development of its now trademarked Near Shore service delivery model. Near shoring refers to the process of outsourcing service activities to a foreign country that is fairly close in distance or time zone. The company initially focused its Near Shore service model on serving North American customers from Mexico. Things were particularly challenging during Near Shore’s initial stage. When Blanca Treviño, president and CEO of Softtek since 2002, and her team promot- photo: courtesy of softtek ed her company’s new service, clients did not know about Mexico’s capabilities and potential. They instead had their sights on domestic providers or outsour-cing their services to such distant locations as India. Market analysts also had little to say, as no providers offering such a service were in place. The idea didn’t even have a name at first. Meanwhile, offshore outsourcing was already in place and increasing in visibility. Softtek at first had to work hard and invest heavily to meet the high quality requirements of services buyers. At the same time, it had to build Mexico as a quality provider for these types of services. The firm learned from its success as well as from its mistakes. Initially focused on serving customers throughout North America from Mexico, the Near Shore model has proved to be a success and the United States is now Softtek’s largest market. It also helped shape a market that now complements the global outsourcing landscape and it created a new source of jobs for graduates in Mexico and Latin America. The term Near Shore has now become mainstream and is regularly used by leading analyst firms and dozens of competi- tors to describe work performed from nearby locations. Near Shore leads to greater success Near Shore paved the way for Softtek’s accelerated growth. The company was able to enter markets that were traditionally reserved for larger players, particularly India, a major outsourcing hub. In 2003, Forrester Research, a leading IT industry analyst, highlighted the Near Shore model as an alternative to India, showcasing its differences, its success stories, benefits and future potential. In 2005, Gartner Inc., an IT research firm, identified Softtek as a “Cool Vendor” in IT services, which brought the company attention from a larger audience. In the past five years, the Mexican government has played an important role in the success of the country’s Near Shore industry through programs such as Prosoft and Mexico IT. This led many players to take advantage of the growing market’s momentum. In 2004, Softtek became the first Latin American firm to be classified as CMM Level 5 (Capability Maturity Model) a grade scale to rate how an organization man- itiit technology: softtek ages its processes. The rating indicated the company was operating at the highest standards as defined by the Software Engineering Institute. CMM is a model that provides organizations with the essential elements of effective processes. Organizations with a maturity level of 5, the highest grade, constantly evaluate, improve and deploy their processes and technology. Supporting innovators Mexico faces a series of challenges in terms of increasing productivity, attracting more direct foreign investment, generating opportunities in marginalized regions and overco-ming higher unemployment due to the global financial crisis. Yet, the country is still poised for greatness. It has a young and talented population, hard working and resourceful individuals and plenty resources. In addition, in the last two decades, federal government administrations have embraced globalization and free trade. The North American Free Trade Agreement (NAFTA), provide strong IP protection, an area of special relevance in the IT services sector. To seize these opportunities, Mexico must tap into the vast global professional services market, a territory where well-prepared entrepreneurs can succeed. These entrepreneurs should be the organizations and individuals willing to innovate and to take control of their own destiny by leveraging the resources the country provides. The challenge for Mexico today lies in providing the support for these innovative firms and individuals. Gartner, Inc., in a research piece published in 2005, stated that “Softtek represents a unique combination of being a formidable offshore service provider and being the only non-Indian vendor to pose serious competition.” In another report, they state that “Softtek has a unique position of successfully building a viable strategy around nearshore service provisioning that proves to be competitive with an India-based offshore delivery model.” Gartner has also listed Softtek as a “Major North American Application-Outsourcing Service Provider,” and included the firm as a sample vendor in three key reports. Finally, Softtek has been featured for two consecutive years as the only non Indiancentric player in Gartner’s Magic Quadrant for Offshore Application Services (2006 and 2007). n Softtek Facts Founded in 1982 Pioneer and leader of the Near Shore Industry. World class recurrent client base: Preferred Service Provider for several Fortune-500 companies. Only Latin American company included in the Gartner’s Magic report Program, ISO 9001: 2000 Certification. 10 SAP (System Applications Products) Awards of Excellence and 2 ASUG Impact Awards Mature Global Delivery Model Over 10 years of experience in Near Shore® Services SAP service partner in the US and 7 Latin American countries One of the best companies to work for in Mexico, Brazil andArgentina, according to Forrester Research. Top Company to Watch South of the Border, according to neoIT and Global Services Magazine. 24 Negocios photos: courtesy of bea IDEAR, a Mexican Creation for World Transportation Fifteen years ago, IDEAR Electronics began marketing its BEA System, an almost homemade invention to monitor local public transportation. Today this Mexican technology is used in more than 20,000 public buses in Latin America. Its inventors report earnings of more than 10 million usd a year. By Mauricio Ferrer H ow many passengers travel in public transportation each day and where they get on and off might seem irrelevant information to many. But those facts turn handy when designing and planning mass transportation or when keeping under control the revenues of these services providers. In our digital era, the burdens of counting passengers manually are overcome. Technology has allowed the automation of this process and made it possible to keep records in ways almost imperceptible to passengers. For the last 15 years, IDEAR Electronics has been developing IT solutions for such matter. Currently, its products are used in about 20,000 transportation units in 94 cities from nine Latin American countries. In 2007 alone, its sales reached 10 million usd. The company started by selling a passenger counter, the BEA System (Electronic Automotive Binnacle) designed by company owner Pedro Jiménez. Today, IDEAR offers several monitoring systems and services for buses. Under the owner’s watch Rigoberto Jiménez, IDEAR’s sales direc- tor, switches his laptop on, types his user name and password. On his screen appears a route allowing him to monitor a public bus. This electronic monitoring system designed by IDEAR enables clients to find out, among other things, the unit’s speed, the number of passengers getting on and off the route and the average time of every trip. By clicking the mouse on any point along the route, Jiménez has access to all that information. He can even look at the bus by satellite. From his office in the city of Zapopan –in Guadalajara’s metro area– he can also monitor transportation units in the southeastern state of Tabasco. Electronic monitoring reduces accidents and financial losses for the vehicle owner. The system sells for about 3,000 usd and is used in cities like San Jóse, Costa Rica; San Salvador, El Salvador; Belize City; Cali, Colombia; and Lima, Peru. Monitoring earnings IDEAR has developed two different systems for keeping track of fares in mass transportation units: the prepaid card and the coin counter, a system next to the driver where passengers deposit their bus fare. The use of prepaid cards has become popular around the world, including Mexico City’s Metrobus. The system is simple: passengers buy a card and deposit as much money as wanted. The card is then slide through a reading device at bus stops and permits access to board the vehicle. IDEAR prepaid card system is being used in three Canadian cities: St. John’s, Brantford and Kingston. Another system, a coin counter, is used in systems like the Pre Tren in Guadalajara. The passenger deposits the exact fare and boards the unit. This prevents the driver from being distracted and reduces the risk of accidents. The company has also entered the bus operation and administration business. With experience in what it takes to achieve quality and safety in public transportation, IDEAR offers a management service for transportation companies. It helps reduce the company’s costs turning its planning and administration more efficient. Since 2007, IDEAR has provided this service to two mass transportation contractors in Estado de México. n mexico’s partner: bea system Electronic monitoring 94 cities and 9 countries in Latin America where IDEAR is operating. 5 people started the company , 15 years ago. 130 employees work at IDEAR. 10 million usd sales in 2007. 3 services offered: electronic monitoring, fare control and route operation. Electronic monitoring by the BEA system, allows the bus owner to know where the unit is located. St. John’s Brantford and Kingston are Canadian cities where IDEAR has implemented its prepaid system. FAre control system in which the passenger slides a card and fares are deducted from its balance. 26 Negocios Photo: archive Mexico, A New Player in the IT Game Mexico’s burgeoning IT industry is gaining worldwide respect, thanks to governmental support and an educated work force that is rapidly growing. By juan antonio lozano/ yara sánchez de la barquera vidal M exico is becoming a major player in the world’s multibillion-dollar Information Technology sector. And the world is taking notice. In October 2008, Mexico was listed among the top 50 global outsourcing cities by Global Services E-Magazine. In a recent survey by Gartner Inc., a US information technology research and advisory firm, Mexico was the only country in North or South America that rated “very good” in its “30 Leading Locations for Offshore Services” survey. Last year, MexicoIT, a program created to broaden the awareness of the country’s IT industry, was honored by Gartner research analysts and United Business Media for its efforts to successfully promote national industry and help it expand into the US market. “This award reflects our commitment to the IT industry in Mexico and demonstrates that MexicoIT is achieving its goal of positioning our country as the ideal destination for service outsourcing and IT investments by US companies,” said Rogelio Garza, general director of the National Chamber of Electronics, Telecommunications and Information Technologies (Canieti), which runs MexicoIT. Information technology, better known by the shorter term IT, generally describes any technology that helps produce, manipulate, store, communicate, and/or disseminate information. The term, which first appeared in the 1970s, has its roots in World War II, when the military and industry joined forces to develop electronics and computers. IT professionals perform a variety of duties that include installing applications; designing complex computer networks, in- formation databases and engineering computer hardware. IT services have been steadily increasing all around the globe for at least 10 years, due in part to the growing number of multinational companies operating in the market. It has become an important driver for spending as companies are trying to use computing resources more effectively and better integrate investments made in hardware and software. In 2002, the Mexican government through the Ministry of Economy launched Prosoft, a national program to promote the country’s tech industry. Its goal is to increase the size of the Mexican IT industry to 15 billion usd annually by 2013. MexicoIT is among Prosoft’s programs. Besides Canieti, which runs MexicoIT, some of the other important players in Prosoft’s ef- special report: It technology mexico was listed among the top 50 global outsourcing cities by Global Services E-Magazine. forts are universities and other schools, industrial and services organizations, state governments as well as the federal government. Prosoft supports a variety of activities such as education and development of human resources, technological innovation and development, as well as promotion and marketing. Mexico currently has an IT work force of about 500,000 but that figure is rapidly growing. There are more than 120 universities and technical schools in Mexico that offer IT-related programs, which are producing about 65,000 new professionals each year, the largest number of IT graduates in Latin America, according to MexicoIT. In the past 15 years, the number of Mexican students enrolling in IT-related courses has increased eightfold. Some of the cities and states in Mexico with large numbers of IT professionals include Mexico City, Jalisco, Nuevo León, Baja California, Puebla, Sinaloa, Sonora and Veracruz. The future of Mexico’s IT industry is projected to be very bright. The Mexican IT services industry was expected to have grown in 2008 by 11%, according to Mexico IT. As referred in a report by Business Monitor International, the size of the Mexican IT market is expected to grow from 10 billion usd in 2007 to around 16.9 billion usd in 2012. Mexican banks and financial services companies are among some of the country’s most significant IT spenders, shelling out cash for such things as consolidation, competition and compliance with new international guidelines. According to BMI, other important sectors spending big bucks include manufacturing, retail, construction and transportation. Mexico is getting help as it continues to boost its IT industry. In July 2008, the World Bank approved an 80 million usd to Mexico that will be used to help create jobs in the IT sector by giving companies access to more trained personnel, marketing networks and financial help. There are several Mexican companies who have achieved success in the IT market, including Softtek, Progress Five and JackBe. Thanks to the federal government’s support through the Prosoft program, as well as help from state governments and an educated and growing work force, Mexico’s IT industry continues to expand and gain respect in the global marketplace. n 28 Negocios photos: courtesy of immersion games A Very Serious Game Thanks to entrepreneurs, promoters and governments, an area in western Mexico is turning into an important hub for the development of interactive media that has an international reach. BY rené Valencia C ompanies usually place security measures on their employees computers to keep them from downloading video games that would distract them from their work. Jorge Morales, executive director of Immersion Games Mexico, not only allows his employees to install video games, but encourages them to do so and even plays with them. Every day at 1 pm, Morales and other 20 people working in his office at the Software Center in Guadalajara stop what they are doing and start playing a game on their computer network for about 30 minutes before taking their lunch breaks. Gaming is his business, but the company is no game. Morales built his teenage dream video game company after he was captivated by The Legend of Zelda, a successful adventure game created by Nintendo in the 1980s. His company is now part of an industry that globally generates 50 billion usd a year. Lucrative market This attractive market, part of the broader concept of interactive media, grabbed the attention of the tech industry, which has a big presence in the state of Jalisco. “Three years ago, while trying to support the IT industry, we noticed there was a lot of talent in these small companies in Mexico. People were creating such things as flash video games and special effects for movies. And no one was paying attention. No one was seeing them,” said Ricardo Gómez, president of the western chapter of the National Chamber of Electronic Industry and Information Technology (Canieti). It was then that with the help of the state and federal governments, as well as some universities, they created a strategic plan to develop the interactive media sector in Jalisco. The first step was getting to know those involved in this market, which resulted in the creation in 2006 of an annual expo called Creanimex. “The main goal is to bring them together so they can get to know each other and at the same time bring in experts from all over the world to provide training in different niches, from video games to animation and special effects,” said Gómez. During the third edition of Creanimex –which took place in October 2008– about 50 experts from all over the world took part in the event, held in the convention center Expo Guadalajara. “Everyone from Oscar winners to executive producers of international companies have attended,” he said. according to the State Council of Science and Technology in Jalisco (Coecytjal), sales are about 30 million usd each year. Technology: video games 30 Negocios infographic: Oldemar photo: courtesy of immersion games The size of the game 50 billion USD Annual sales of video games around the world 600 million USD Annual sales of video games in Mexico 30 million USD Value of annual production of video games in Mexico 40 million pesos (more than 3 million USD) Government funding for interactive media in Jalisco 55.9 million pesos (about 4.5 million USD) Government investment in the Digital Arts and Interactive Media Park in Chapala 10 million USD Value of annual production of video games in Jalisco 10 hectares Size of the Digital Arts and Interactive Media Park in Chapala Sources: Canieti, Coecytjal and International Development Group Taking off It was Creanimex that awakened Jorge Morales’ creative yearnings from hibernation. “Halfway through college I started a business with two friends. We had the idea of starting a studio to develop video games. At that point we lacked knowledge and a lot of money, so we focused instead on the Web, interactive activities and 3D,” Morales commented. “In 2006 we were invited to take part in Creanimex. We heard its purpose was to promote the development of video games, launch the industry in Mexico and we got interested.” Taking part in Creanimex helped them become acquainted with the Colombian studios of Immersion Games. “They already had a well developed business and we had ours. We started working as an independent studio for Immersion.” However, Morales initial partners did not want to take part in the new enterprise and they parted ways. Morales then partnered with the Colombian company. “We decided to keep the name Immersion because they already had something that was established. Immersion México officially opened in October 2007,” said Morales. That year they developed a game -Cellfactor: Revolution- to launch the graphic card Ageia PhysX. It was a free PC game that has been downloaded a million times. Ageia PhysX was sold to Nvidia in 2008. Later on, the company put out Monster Madness for Xbox 360 and PC, and they are starting off 2009 by selling to the public CellFactor: Psychokinetic Wars for Xbox 360. Immersion México is currently working on developing a game designed for the Latino market. “This is the first game whose target is Latin America and the Hispanic market in the United States” asserted Morales. Mexican players Although there is no data on the national video game industry, Morales, who has been a promoter and is member of the Mexican board in the International Game Developers Association (IGDA), has a general idea of the size of the phenomenon. “I think there are about 30 companies, but some of them are in an initial state of development. IGDA has registered 13 studios that are doing more professional work,” he said. Most of those companies make games for cell phones, Web pages and applications for product launching. Most of them are in Mexico City. Immersion is based in Guadalajara while CGBot is in Monterrey and Gameloft, the big- *Projections for 2008 gest in Mexico, is located in the northern state of Baja California. There are also some studios in Aguascalientes and Querétaro. Only three companies develop games for PCs and consoles: Immersion, Dimtv in Mexico City and CGBot, which only focuses on the digital art while the other two create the whole game. According to the State Council of Science and Technology in Jalisco (Coecytjal), sales are about 30 million usd each year. A third of it is generated in Jalisco. The National Chamber of Electronic Industry and Information Technology calculates sales for the video game industry in Jalisco –which has about 20 established developers– at 10 to 15 million usd a year. Competitive Advantages When compared to other countries with a video game industry, Mexico has interesting and competitive advantages. “We work with Americans and Canadians, who have both worked with Indians and Chinese. They say working with us is beautiful because we are all basically working at the same time” said Morales. Besides its proximity to one of the biggest IT markets, there are other factors that make Technology: video games every day at 1 pm Morales and other 20 people working in his office, stop what their doing and start playing a game for about 30 minutes. Mexico attractive: specialized labor and talent. “Immersion Games, being one of the pioneers in Mexico, has great talents. There are some really good people in the studio” Morales affirmed. “We are massively training people” said Ricardo Gómez, from Canieti. As an example, for Batallón 52, a project of animated short films that will be shown during the Bicentennial Anniversary of the Mexican Revolution, Canieti trained 140 people: animators, voice talents, musicians and cartoonists. Schools and universities in the whole country have also climbed onboard, offering programs on interactive media. These institutions include ITESM (Instituto Tecnológico de Estudios Superiores de Monterrey, UIA (Universidad Iberoamericana), UNIVA (Universidad del Valle de Atemajac), ITESO (Instituto Tecnológico de Estudios Superiores de Occidente), Universidad de Guadalajara, Universidad de Artes Digitales and 3dmx. “The first generation of students hasn’t graduated but they soon will. In the meantime, kids fresh out of college are being trained by Canieti as well as by the federal and local government. One thousand people have taken short-term courses in multimedia,” said Gómez. Fun park! The cherry that will top Jalisco’s efforts to promote interactive media will be a multimedia park in Chapala. This is a unique model in Latin America and it plans to promote the development of new media companies with investments from all over the world. “It is an investment of 55.9 million pesos (about 4 million usd) in a 10-hectare piece of land” said Margarita Solís, director of the Jalisco Institute for Information Technologies, and the project leader. The first stage of the park should be ready by July 2009. “We are buying equipment such as computers, servers, digital drawing tablets, hard drives. There will also be a digital recording studio for green screen and special visual effects” said Gómez, also a promoter of the project. Any company or person will be able to rent the studios and equipment. The equipment will not be the companies’ property, but will be owned by the park and will be rented at affordable prices to promote the industry’s development. Even though fun and entertainment is the final goal of this industry, this new endeavor in western Mexico is also serious business. n The size of the industry 50 billion usd - Annual sales of video games around the world 600 million usd - Annual sales of video games in Mexico 30 million usd - Value of annual production of video games in Mexico 10 million usd - Value of annual production of video games in Jalisco 3 million usd - Government funding for interactive media in Jalisco 4.5 million usd - Government investment in the Digital Arts and Interactive Media Park in Chapala 10 hectares - Size of the Digital Arts and Interactive Media Park in Chapala Sources: Canieti, Coecytjal and International Development Group* Projections for 2008 32 Negocios photos: courtesy of q-400 cover feature: aerospace industry Mexico’s Aerospace Industry Rising thanks to Education Education and training are the keys to the development of Mexico’s burgeoning aerospace industry. By Carlos Beltrán Rojero 34 Negocios photo: courtesy of bombardier 01 the hangar of Bombardier in Querétaro. 02 Amphibious also manufactured by Bombardier. 03 luxury interior of the LearJet. 01 02 he world’s aerospace industry, like other businesses, is facing a drop in revenues and higher costs. Moving operations to countries that offer lower labor costs is an option many in the industry are considering. However, technical skills, industry regulations and military contracts make it difficult for many aerospace companies to relocate their operations from the US, Canada or Europe. But Mexico, with its low costs and the drive to further educate an already well-trained work force, is becoming a viable place for many in the aerospace industry to relocate their production facilities. North of Mexico City, the growing city of Querétaro is becoming a key player in this effort. bardier, the world’s third largest civil aircraft manufacturer, sees more potential in the country. Bombardier believes Mexico’s aerospace industry can develop and grow because of three key factors: infrastructure for a demanding industry; improved international aviation regulation; and a national education program for the industry. Bombardier is investing 200 million usd in its new plant, where it is manufacturing electrical harnesses, structural aircraft components and composite fuselages for some of its new state-of-the-art aircraft. Their investment is attracting other major suppliers to Querétaro, as well as to other regions such as the northern states of Baja California and Chihuahua. This is helping build up a large infrastructure for the industry. In 2004, Mexico’s industry entered into a certification program with the US, the Bilateral Aviation Safety Agreement (BASA). It allows for the production of aerospace components that can be sold on the international market. T The Bombardier – Queretaro alliance Mexico’s aerospace industry has about 125 companies, with most of them performing low skill jobs. The newest to fly in is Bombardier, which has landed in Querétaro. But while most of these companies in Mexico tend to offer low skill jobs, Bom- 03 Around the World Mexican fleet has 7,200 aircraft: 1,400 commercial, 5,300 private and 435 official. Expanding market in helicopters and executive jets. 84 airports (55 international) All airports are operated by private companies Mexico City airport has the largest operation. Others important airports are: Toluca, Guadalajara, Monterrey and Tijuana. The number of passengers in Mexican airports have a yearly growth of 6 %. Source: SCT /ASA cover feature: aerospace industry three key factors 1) Infrastructure for a demanding industry; 2) Improved international aviation regulation; 3) A national education program for the industry 36 Negocios photos: courtesy of bombardier/q-400 ‘‘67 Aerospace Companies, 10,000 Workers.’’ While the education and training of workers involves the long term development of human capital, local and federal governments are strongly committed to making this happen as soon as possible. An Aerospace Education Hub The learning curve for producing aircraft parts is long and expensive, and manufacturing success depends largely on the quality of the work force. While Mexico already has many welltrained workers, particularly in the automotive industry, there have been no training programs focused on the aerospace industry. But Bombardier is doing its part to change that. An agreement between the Canadian and the Mexican governments has created a partnership between Montréal Aerospace Trade School (EMAM) and the Querétaro Technical University (UTEQ). This partnership brought together EMAM’s 30 years of experience and UTEQ’s technical expertise, resulting in the training of the first 1,000 technicians for Bombardier facilities in Mexico. This program is known as the Fast Track Training Program. It was developed for Bombardier by UTEQ and it aims to train workers in electrical and structural assemblies during a 16-week program (12 weeks of schooling, 4 weeks on the job training) in its first stage. Based on a school-factory concept, the training quickly provides knowledge and experience related to the manufacture of major parts rather than small sub-assemblies. This partnership worked so well that Bom- bardier moved up by two years its training program in Mexico. An aerospace school, the National Aeronautic College of Querétaro, is set to be launched in the next few years. In the past, aircraft parts manufacturers took advantage of the location and the Mexican work force’s technical knowledge, developed by different industries such as electronics or automotive. But Querétaro’s alliance with Bombardier is developing a long term education program for advanced manufacturing processes that meet international standards. Moreover, this alliance is looking to develop the region as an aerospace cluster with workers that can design, manufacture and maintain complex aircraft components. Future challenges The Bombardier partnership is key if Mexico’s aerospace industry is to succeed. However, other companies such as Cessna, Eaton, Goodrich and GE also have operations in Mexico, a sign that others recognize business conditions are right for this success. There is huge potential for growth in an industry that has more than 22 billion usd in aircraft sales and is not expected to be immediately affected by the current worldwide economic crisis. The next steps in the Mexican aerospace industry’s development include: manufacturing engine parts in the cluster; developing complete maintenance and repair facilities in different locations; and having sufficient critical mass to build a complete aircraft. Education and training are critical for the success of this effort. Thus, Mexico’s best universities will have to take an active role in this industry. UTEQ has paved the way, but substantial contributions are needed from others. The UNAM (Universidad Nacional Autónoma de México), IPN (Instituto Politécnico Nacional) and the ITESM (Instituto Tecnológico y de Estudios Superiores de Monterrey must become key players in consolidating this business in Mexico. The aerospace industry can be a sustainable business model for Mexico and all the factors for its success are there. Key players such as Bombardier are helping its development, needed infrastructure is in place or being created and successful education and training programs are enhancing an already skilled work force. Mexico’s aerospace industry is ready to take off. And its next destination is: success. Bombardier manufactures electrical harnesses, structural aircraft components and composite fuselages for airplanes in high demand within the commercial and business airline industry. Bombardier Q400, CRJ 200 and the Global Express Aircraft (in order with the pictures) can fit from eight to 50 passengers. The CRJ 200 is a favorite of regional airlines because of its high efficiency and low cost. n cover feature: aerospace industry based on a school-factory concept, the training quickly provides knowledge and experience related to the manufacture of major parts rather than small sub-assemblies Advantages of Manufacturing in Mexico Mexico has competitive advantages in metalmecanic and electrical sectors, among others. Lower operation cost. Less expensive labor cost. Highly qualified workers (65,000 new engineering majors a year). Political and economic stability. Proximity to US market. NAFTA, no export and import duties Protecction of Intelectual Property Rights. Fabrication Capacity US companies working in Mexico in the last 3 years have found opportunities in the following components: Turbines: Rings machinning, valves, electronics, filters, buckets, gears, shafts, air and fuel cooling lines and turbine maintenance. Components of aircraft dashboards: Harnesses, printed circuit boards and cabinets. Other components: Jigs and fixtures, and special heat treatments. Fuselage: Special paints, seats, carpets and other parts. Manufacturing processes: Forging, die cast, machining with 4 and 5 axels, stamping and plastic injection. Source: Ministry of Economy 38 Negocios IT Industry: Where to invest Mexico offers the IT industry (including IT outsourcing) exceptional conditions and opportunities for doing business in the country. With an advantageous geographic location right next to world’s largest IT market, an abundant and qualified labor force and strong government support, the country is an ideal destination for global software, IT services and Business Process Outsourcing (BPO) firms. Mexico has 23 regional IT clusters in 19 states, which group 33% of IT’s organizations. The decision of where to conduct business in Mexico depends on each firm’s strategy. Some of the Mexican states offering special opportunities for IT investment are: Jalisco, estado de México, Nuevo Léon, Querétaro, Sinaloa and Sonora. Estado de México Main cities: Toluca (capital), Naucalpan and Tlalnepantla. Total population: 14,301,996 Economically active population: 6,153,272 Total employed population: 5,838,312 Total unemployed population: 314,960 Road and highway network: 14,188 km Rail network: 1,284 km International airports: 1 Higher education: 351 institutions. There are 172 public and private universities, with 72 offering IT related careers. Graduates from IT-related programs: 5,200 each year. IT infrastructure: Fiber optic rings infrastructure, high bandwidth communications and Multi-Protocol Label Switching (MPLS), several providers. IT industry: The IT companies of the Estado de México offer a large variety of services including consulting, data centers, infrastructure management, and application development and testing. Industry solutions focus on manufacturing and technology niches such as automotive, biotechnology, pharmaceutical, security and computer ai- ded design and other specialized services. BPO services -including contact centers, data mining, help desk, market analysis F&A services and loan application processing- are also offered by several service providers. The government of the Estado de México strongly supports foreign investment in IT and offers a set of incentives and tax exemp- tions for investors, as well as cash grants as part of the PROSOFT program. www.edomexico.gob.mx Sonora Main cities: Hermosillo (capital), Ciudad Obregón, Nogales. Total population: 2,448,138 Economically active population: 1,007,610 Total employed population: 972,346 Total unemployed population: 35,264 Road and highway network: 35,154 km Rail network: 2,014 km Ports: 2 International airports: 3 Domestic airports: 5 Higher education: 181 institutions. There are 17 universities, including 2 campuses of ITESM (Instituto Tecnológico y de Estudios Superiores de Monterrey). Graduates from IT-related programs: 1,000 per year. IT infrastructure: Fiber optic rings infrastructure, high bandwidth communications and MPLS, several providers. IT industry: The industry in Sonora has been oriented to automotive, aerospace and electric/electronic enterprises and is now quickly moving into Information Technology. In November 2007, a fully operational technology park designed specifically for the IT Industry opened. The second phase is already under development. The state has two other technology parks in the planning stages. The government of Sonora is supporting foreign investment in IT through its “Softlanding” program. Sonora has custom made, tax and non-tax built-to-suit packages that provide incentives depending on the purpose of the investment, job creation and location within the state. The state also participates in PROSOFT and provides cash grants to investors in IT technology. www.economiasonora.gob.mx Sinaloa Main Cities: Culiacán (capital), Mazatlán and Los Mochis. Total population: 2,639,442 Economically active population: 1,132,955 Total employed population: 1,102,122 Total unemployed population: 30,833 Road and highway network: 16,697 km Rail network: 1,195 km Ports: 2 International airports: 3 Domestic airports: 1 Higher education: 48 universities. Graduates from IT-related programs: 3,000 per year. IT infrastructure: Extensive fiber optic IP infrastructure, high bandwidth Internet, VoIP enabled. IT industry: The technology sector of Sinaloa is growing at a yearly rate of 300%, with the focus on contact centers and nearshoring of application development services. The state has one of the largest IT clusters in Mexico, gathering 55 companies of an business tips advanced IT level. Many of the IT companies in Sinaloa are working in state supported IT technology clusters and have extensive experience in developing applications for health care organizations, agriculture related industries, hotels, pharmacies, gas stations, car dealerships and educational institutions. The state is conveniently located very close to the US and it is in the Central Standard time zone. Daily flights depart from Culiacán to Los Angeles, Houston, Phoenix, Seattle and Denver, with an average flight time of two hours. The state government offers incentives for investors in IT technology besides the cash grants provided by the PROSOFT program. www.investsinaloa.org.mx Querétaro Main Cities: Santiago de Querétaro (capital), San Juan del Río and Corregidora. Total population: 1,639,629 Economically active population: 667,425 Total employed population: 642,762 Total unemployed population: 24,663 Road and highway network: 3,205 km Rail network: 511 km International airports: 1 Higher education: 34 institutions. Graduates from IT-related programs: 1,500 per year. IT infrastructure: Fiber optic rings infrastructure, high bandwidth communications and MPLS, several providers. IT industry: The IT companies of Querétaro offer a large variety of services including embedded software development, IT consulting, data centers, infrastructure management and application development and testing. Industry solutions focus on manufacturing and technology niches such as biometrics, security, computer aided design and other specialized services. BPO services are also offered by several service providers. Investors can leverage Querétaro’s central geographic location and its proximity to Mexico City and the US. Querétaro has a large number of already established multinational companies (in the aerospace, automotive and consumer goods cluster) and the state’s government is fostering foreign investment in IT, offering investors a set of incentives, cost reductions and tax exemptions, as well as cash grants that are part of the PROSOFT program. www.queretaro.gob.mx Nuevo León Main Cities: Monterrey (capital), Guadalupe, and Apodaca Total population: 4,301,388 Economically active population: 1,986,589 Total employed population: 1,895,444 Total unemployed population: 91,145 Road and highway network: 7,361 km Rail network: 1,092 km International airports: 1 Domestic airports: 1 Higher education: 76 institutions. Graduates from IT-related programs: 3,000 per year. IT infrastructure: Advanced high bandwidth, secure communication network, government supported research and technology parks. IT industry: Nuevo León is the home of some of the largest Mexican IT services companies. Recently it has become one of the preferred locations for companies that offer nearshore IT services and many large Indian IT service providers have established their delivery centers in the state. The IT services offered by local companies include custom software development and deployment, IT consulting, ITO and BPO services, development of video games and support for SAP and Oracle Solutions. The state borders the US. Monterrey was ranked 94th worldwide and 5th in Latin America in terms of quality of life according to Mercer Human Resource Consulting (2006), and was ranked 2nd in 2005 and 4th in 2006, according to America Economia. The government of the state offers incentives and tax exemptions to investors as well as cash grants provided by PROSOFT. www.nl.gob.mx Jalisco Main Cities: Guadalajara (capital), Chapala and Puerto Vallarta Total population: 6,865,147 Economically active population: 2,998,292 Total employed population: 2,889,481 Total unemployed population: 108,811 Road and highway network: 10,334 km Rail network: 1,109 km Ports: 1 International airports: 2 Higher education: 157 institutions. Guadalajara is a very important hub for universities and educational centers that have national and worldwide prestige, such as Universidad Panamericana, ITESO, Universidad de Guadalajara, ITESM and the Universidad Autónoma de Guadalajara. Graduates from IT-related programs: 18,000 per year. IT infrastructure: Jalisco supports the creation and acceleration of IT Mexican companies and has developed a robust infrastructure for global companies to conduct business in and from the state. The state has several technology centers such as the Software Center, the Software and Integrated IT Services Park, both in Guadalajara, and the Media Park in Chapala. IT industry: Guadalajara is known as the Mexican Silicon Valley. Several international companies are offering advanced IT services including application design, development and testing, embedded software for the automotive industry, wireless applications, printers and medical devices and multimedia. Jalisco has many leading IT and BPO companies due to its convenient geographic location, qualified IT labor pool and excellent infrastructure. The state government provides strong support for the IT industry with clear strategies that help establish new companies. Guadalajara is the main software producer in the country and is a leading producer of electronic and digital components. Such high tech companies as General Electric, IBM, Intel, Hitachi, Hewlett-Packard, Siemens, Flextronics and Solectron have facilities in the city or its suburbs. The city is home to eight of the world’s top 10 contract electronic manufacturers including Solectron, Flextronics and SCI Systems. It is also home to original equipment manufacturers including IBM, ON Semiconductor, HewlettPackard and Kodak. fDi magazine ranked Guadalajara as the top major Mexican city and designated it as having the second strongest economic potential of any major North American city behind Chicago. fDi magazine also ranked it as the most business friendly Latin American city in 2007. seproe.jalisco.gob.mx 40 Negocios Negocios figures THE MEXICAN IT INDUSTRY BY THE NUMBERS ACCORDING TO A REPORT BY BUSINESS MONITOR INTERNATIONAL, THE SIZE OF THE MEXICAN IT MARKET IS EXPECTED TO GROW FROM 10 BILLION USD IN 2007 TO AROUND 16.9 BILLION USD BY 2012. THERE ARE MORE THAN 120 UNIVERSITIES AND TECHNICAL SCHOOLS IN MEXICO THAT OFFER IT-RELATED PROGRAMS. THEY ARE PRODUCING ABOUT 65,000 NEW PROFESSIONALS EACH YEAR. PROSOFT IS A NATIONAL PROGRAM TO PROMOTE THE COUNTRY'S TECH INDUSTRY THAT WAS LAUNCHED BY THE MINISTRY OF ECONOMY. ITS GOAL IS TO INCREASE THE SIZE OF THE MEXICAN IT INDUSTRY TO 15 BILLION USD ANNUALLY BY 2013. IT Market 2007 (MUSD) Hardware $7,210 Annual Growth Software MEXICO PRODUCES MORE THAN 110,000 ENGINEERS EACH YEAR, WITH AN INCREASING PERCENTAGE IN SOFTWARE, COMPUTER SCIENCES AND RELATED FIELDS. 15% 2008 (MUSD) $8,407 Annual Growth $1,072 15% $1,234 15% $3,112 17% $3,595 16% $25,624 7% $27,012 5% Supplies*** $938 13% $1,032 10% Total ICT $37,956 10% $41,297 9% Total IT $12,332 15% $14,268 16% IT Services** Telecom Services* infographic: oldemar MEXICO'S SOFTWARE DEVELOPMENT INDUSTRY NOW PRODUCES $520 MILLION USD, EMPLOYS NEARLY 20,000 PEOPLE AND IS GROWING AT A RATE OF 8% A YEAR, ACCORDING TO PRICEWATERHOUSECOOPERS. MEXICO CURRENTLY HAS AN IT WORK FORCE OF ABOUT 500,000. * Does not include cell phones. ** Includes operators' private links: net construction spent for services are included in Telecom Services. 17% ***Supplies present and adjustment, before it included some magnetic storage supplies. Source: www.mexico-it.com The lifestyle T h e Complete Guide of the Mexican Way of L i fe . Entertainment Photo: Courtesy of Shock Bukara mexican beats go electric Electronic culture has blossomed and it continues to thrive and grow R p. 44 Alas Foundation Wings for Children p. 62 Design Interactive Poetics Siete I Media INTERACTIVE TECHNOLOGIESp. 42 Destination Breathtaking Resorts Unforgettable experiences p. 54 Report Business trips urban pleasures p. 58 42 Negocios i The Lifestyle photos: courtesy of siete I media Interactive Poetics siete|media is changing the way information is presented, making it an interactive experience that goes far beyond the keyboard or the computer screen By Mauricio Zabalgoitia F firm has established that the communicaor decades now, we have found chnology development market within the area tion of information can no longer be resourselves in the so-called inforof information exchange and interactivity. tricted by keyboards and monitors. It is all mation era. In the contemporary In only two years, this company has part of an incessant search for complete world, information has become demonstrated to the world what it means interactivity. one of the most prized goods. siete | media has developed Each day we produce it, convarious screens and projects for sume it, exchange it and buy it. The way in which information is the National Museum of Art in The way in which informagiven out and consumed is an area that Mexico City; it has also taken part tion is given out and consumed is an area that has transformed has transformed with the help of creativity in the conceptual creation of interactive experiences in the Mexico with the help of creativity and and new technologies. pavilion at 2008 Zaragoza Expo. new technologies into meAlso in Spain, the company joithods, practices and means ned the interactive program prethat until recently would have sented at the celebration of Mexiseemed like something out of co City’s Bicentennial in Madrid. science fiction. to present and transmit information in an All these reasons make siete | media the Within such an interesting framework, intelligent, fun, creative way. Users at exhionly national company exclusively created which unites forms of production and cultubitions, fairs, and museums in Mexico and for developing comprehensive interactive ral communication with technological deveother countries have been part of a unique experiences designed specifically to comlopment, the work of siete | media takes its sharing of knowledge through the interacmunicate the very message clients intend place. It is a Mexican company that in record tive technology designed by siete|media. to express. n time has won a prominent position in the teThrough highly defined concepts, this design: siete I media 01 02 01 The interactivity walls designed by siete I media. 02 siete I media has developed various screens projects for the National Museum of Art in Mexico City. 03 The muac website developed by siete I media. 03 44 Negocios i The Lifestyle photos: courtesy of nopal beat Mexican Beats Go Electric From raves organized in the outskirts of major cities to the creation of Acid Cabaret sounds, Mexico’s electronic culture has blossomed and it continues to thrive and grow By Mauricio Zabalgoitia E lectronic music has transformed the new millennium. Young generations have grown up with electronic beats and rhythms. Moreover, music coming out of synthesizers and computers is an inevitable part of daily life: from the songs on the radio to the dance floors and even the many forms of advertising reaching thousands of people continuously. Although the history of music created with synthesizers has the same origins –from Jean Michel Jarre and Pink Floyd’s laser light shows to the first sounds manifested by Kraftwerk– Mexico has a distinguished place in the creation of electronic atmospheres and universes. Such creations have taken unique and capricious forms as Mexicans reinterpret and synthesize them through their own particular vision. Over the past few years, a series of events have defined the history of electronic culture in Mexico including: the first large rave organized in the outskirts of Mexico City; similar parties in Guadalajara put together by such young promoters as Luis Flores and festivals such as Orbesonora 2008 organized in San Luis Potosí. Blends and mixtures are in fact the essence of electronic music, which has passed through multiple genres and subgenres, from deep house to Detroit techno; from mid 80’s synthesized beats to what in Mexico is called psytrance. Going back in sound! During the 1980s, a decade of New Wave and the wasted New Romantic movement, bands like Ultravox, Kraftwerk, New Order and Front 242 transformed the idea of what it meant to create music chords and themes. Their records were sold in Mexico City’s legendary shops such as “Sub-pop” “Issac’s Imported Records” and “Prosound”; this was also the era of plastic futuristic clothing and, of course, DJs like Calambrín, Martín Parra, Tini-tun, Chrysler and so on. Blends and mixture are in fact the essence of electronic music, which has passed through multiple genres and subgenres. entertainment: electronic beats 46 Negocios i The Lifestyle photos: courtesy of nopal beat/ nortec/shock bukara 01 colaboration between Nopal Beat and The Hoola Hoop Sessions. 02 The creative minds of Shock Bukara, Daniel Martínez and Manuel Amézquita. 03 nortec collective, Ramón Amezcua and Pepe Mogt. 01 The musical movement also burgeoned in northern Mexico, particularly in Tijuana, a city that has become a truth creative laboratory that gave birth to Nortec a bold sound band that took everyone by surprise while mixing electrónica with traditional northern Mexican music such as banda sinaloense and tambora. Its genuine music has traveled all around the world. Mexico City based DJs like Zenith, Kermit, Vee-Line, Toy, Marvin, Plastik, Lucky, Yodo and Azzid have created a vital and important scene that has survived among such massive festivals as Technogeist, Love Parade and Mayday, which have gained an international flavor and attendance. In cities such as Guadalajara unique sounds, halfway between being traditional and breaking tradition, between local and global, a new solid electronic scene has merged: a culture that has become an export product. 02 03 Nopal Beat Records and Shock Bukara are two good examples of the current rea-lity and activity of the beat sonoro culture. Nopal Beat is a successful record that compounds the best electronic music from western Mexico. Its collection “Acid Cabaret” a joyful Guadalajara sound of “Latin identity” that blends Mexican-Latino sounds with electronic beats, is a classic. It documents a history being written on turntables and dance floors. As for Shock Bukara, it has been elevated as one of the best examples of this electronic genre. It’s been inspired by nostalgia for the sounds of ancient dance saloons from the 1950s. It emulates the cadence, rhythm and the beat across the electronic language, mixing it with techhouse and configuring a peculiar type of music that can be touched, smelled and tasted. entertainment: electronic beats SHOCK BUKARA along with Nopal Beat are two good examples of the current reality and activity of the best sonoro culture. 48 Negocios i The Lifestyle photo: courtesy of julia cervantes/archive Nortec fuses electronic with popular local genres finding a unique sound that has become a musical emblem for an entire generation Tijuana Sound Machine: Nortec’s New Adventure A decade after creating the sound that defined the border, Nortec has decided to undergo a metamorphosis. Tijuana Sound Machine, a partnership between Bostich and Fussible, is the result of this transformation and another glorious example of the norteño panorama. Nortec fuses electronic with popular local genres, finding a unique sound that has become a musical emblem for an entire generation. It is danceable and 100% Mexican music. With Tijuana Sound Machine, Nortec continues to surprise everyone through experimentation with the latest technologies, the definitive consolidation of its rhythm and the use of the emotional density characteristic of Bostich and Fussible. Tijuana Sound Machine is more than just a new album. It is a new metropolis, a city made of pure sound. Since the appearance of this latest work, Nortec has had more than 75 concert appearances around the world in cities in Europe, North and South America and Mexico. They also appeared in locations where Mexican electrónica had never been heard, such as Turkey. In Germany, France, Sweden and Norway, Nortec is considered to be a contemporary classic. As if this wasn’t enough, Tijuana Sound Machine has been nominated for a Grammy Award for Best Latin Rock/Alternative Album. Dann Kalter, Don Moy, La Krasso, Memoryman, M.E.N.T.A.L. Metrika, Pau, Puma, Rebolledo, Sondera, Tatanka, Tato Cado, Toot N´Kman, Uriel. www.imecamusic.com www.norteccollective.com A project that is on the cutting edge of pop and experimental music. Pop, House, Techno, Drum And Bass, Disco. www.sussie4.com Imeca music IMECABOOKINGS reinvents itself after long journeys through the country’s electronic scene. In 2008, it gathered the talent of creators with important things to express... Alexis, Chinix, Chuck Pee, Damian Romero, Abolipop Collective In charge of around five projects in different parts of the country. Drum and Bass, Experimental,Cliks and Cuts, Pop, Rock. www.abolipop.com Sussie 4 LICUADORA RECORDS New record label that funds Esteban De entertainment: electronic beats between local and globe Guadalajara’s unique sounds emerged as a solid electronic scene: a culture that has become an export product. la Monja, Homero González and Christian Barragán that hosts such projects as MATA, Esteban de la Monja Casar, ION, WESTEMP, PISCIS, TINNITUNS.The Hoola Hoop Sessions, León Cesar, The 666 noise Films. www.licuadorarecords.com MATA León Christian Barragán Torres www.densidadneutral.com www.myspace.com/matasounds From his base in Guadalajara, he puts his efforts into the friction that sound creates in space. He has a graduate degree in architecture from the University of Guadalajara (U de G) and is currently writing his Ph.D. thesis for the Polytechnic University of Catalunya (UPC). The title of his dissertation is “Architecture: Articulation and Artifice,” and it’s about architectural projects that are based on the relationships between space, matter and sound. In 2008, MATA released Lunar (L001CDR), and PURE ELECTRIC SHIT! (L003DVDR) with his collective project ION. He will release his next record, Intemperie, on Licuadora Records, in 2009. He also works with Esteban De la Monja Casar in the duo León Casar. Recently, he put together a new band with Sinclair Castro from Asunción, and Eduardo Martínez from The Copy Violators. Esteban De la Monja Casar www.delamonja.com www.youtube.com/emonja www.myspace.com/gatonoise He was born in Zapopan, where he lives and works. He has a graduate degree in communications and holds several postgraduate degrees in multimedia, art, and digital creation he obtained both in his homeland and abroad. He splits his time between teaching at a local audiovisual arts school, visual art creation and noise music production. He has released his music on Hacked Tapes (MX), Amp Recs (MX), Licuadora Records (MX) and Fag Tapes (US). He also has many duo projects: León Casar, Tinnitus, The Hoola Hoop Sessions and The 666 Noise Films, all with Licuadora Records. His releases on our label are Telefonema (L002CDR), Lluvia (L006CDR) and one track on Licuadora’s Vol. 1 (L004CD). De la Monja bases his artistic endeavors on obsession. He is manic for processes and how the electronic media that has surround him since childhood is built. He loses sleep thinking about how things work, how a signal is related to another, how bits are a part of content and meaning, thinking about sound, literature or visual media. And above all, he’s interested in the creation of systems and structures that unveil, trans- 50 Negocios i The Lifestyle photo: courtesy of shock bukara At the moment Shock Bukara is in the studio, working on a new project. late and interpret all these relationships to create pieces where the aesthetic and the conceptual take all the weight. ing for film, theater, performance art and advertising. He is also the creator and administrator of the label Amp Recs. ION www.densidadneutral.com An audiovisual noise trio based in Guadalajara, it features Eduardo Martínez (Meiker) from The Copy Violators and León Barragán (MATA), both on synthesizers and laptop, and Javier de la Torre (Píldora) on the pixels. TINNITUS They use tons of field recording sequencing, tape loops, guitars and a few wind instruments. They have only performed live once, at the Ferroproyección. But they are scheduled to release their first album in 2009. WESTEMP Homero Gonzalez Gonzalez, aka H and Home, is a trained musician and sound engineer who studied in Madrid, where he worked at reputable studios and production houses. He is a fundamental part of Licuadora Records, as he is in charge of the mastering process for every release and engineers every concert. As Westemp he has released the album Memoria with BAKTUN RECORDS, and recently Toast a Film (L005CD) with Licuadora. PISCIS Arturo Ortega www.amp-recs.com www.myspace.com/piscismusica Based in Guadalajara, he has been work- THE HOOLA HOOP SESSIONS They never repeat a track, an instrument or anything that is pertinent to music for that matter. It is always an improv act that is full of fun. LEÓN CASAR Appears on two tracks of Licuadora’s Vol. 1 (L004CD). THE 666 NOISE FILMS It’s a joint project of Dalia Huerta Cano and Esteban De la Monja Casar. It consists of a feature length noise film. The movie has loads of distortion, both with the image and the sound. It also has been made with experimental custom made software that creates generative video and sound granulation. It’s scheduled to be finished and released by Licuadora Records in mid 2009. Radio… “online, baby!” Radioglobal is a multimedia radio project that uses the Internet as a platform to explore a new and alternative means of expression, entertainment and broadcasting. It originates from Tijuana but is broadcast to the rest of Mexico and all over the world. This radio project creates a space for free expression by building bridges among diverse social and cultural movements. As its name says, its objective is to offer a radio-based option as well as a musical and cultural collective where borders go unnoticed or fade into the background. Radioglobal is made up of diverse commentators, DJs, journalists and artists involved in cultural, communication and education projects. More than 100 people from various cities in Mexico, the United States and Europe participate on its website. Radioglobal’s embassies are located in such cities as Guadalajara, Puebla and San Diego. This collective’s presence has become better known in the public through events, concerts, festivals and forums on the media and contemporary art that it has promoted and sponsored throughout the world. “Oh Yeah, baby!” www.radioglobal.org The Lifestyle briefs WORLDWIDE flight food from to MEXICO CITY sao paulo Juarez international airport Guahrulos InternATIONAL AIRPORT for mexican cuisine fans DISTANCE 7,440 KM TIME OF FLIGHT 10 HOURS food Booking Sunny Reservations Marriott International will invest more than 1 billion usd to nearly triple its presence in Mexico within the next five years. Some of the developments the company has in the pipeline include: a luxurious 450-room JW Marriott Milla de Oro Resort & Spa and the upscale 150-room Renaissance Milla de Oro Resort, both of which are expected to open in the Riviera Maya in 2011. Good news for people who have always wished to unveil the secrets of Mexican cooking or for those who simply love such dishes as quesadillas, chilaquiles or mole negro. Cocinar Mexicano –a cooking school located in Tepoztlán, Morelos– is offering a special one-week program on traditional and contemporary cooking. Top regional chefs who usually keep close guard of their secrets are in charge of the kitchen! www.marriott.com www.cocinarmexicano.com 52 Negocios i The Lifestyle photo: courtesy of rosewood hotels and resorts tourism Luxury and Exclusivity near Puerto Vallarta Only 50 minutes away from Puerto Vallarta International Airport and in one of the most exclusive and attractive beaches in Mexico, the St. Regis Resort makes its debut. This magnificent vacation complex, from the Starwood Hotels & Resorts worldwide chain, has an exquisite, hand crafted touch. It is located over almost nine hectares on Banderas Bay and has 89 luxury rooms, 30 exclusive suites and a grandiose three-bedroom presidential suite. The development has three high end restaurants that serve international cuisine, three infinity pools with private cabins, a gym, a beach club, tennis courts, a spa and two Jack Nicklaus signature golf courses. www.stregis.com The Lifestyle briefs 24 Hour Customs The City Mexico goes duty free For international tourists, shopping in Mexico can now result in even more savings thanks to a program that allows foreigners to request a tax refund on certified purchases of more than 1,200 pesos (about 90 usd). This is not inclusive of accommodation, food or services expenses. To request this refund, consumers need to fill in a form and present it with a proof of payment at modules installed in ports of entry and airports around the country. In some instances, it is also required to present the merchandise that was bought. 50% of the refund –up to a maximum of 10,000 pesos (about 750 usd) per person- is reimbursed immediately. The rest is transferred electronically within 40 days. This program operates in cities like Monterrey, Los Cabos, Morelia and Mazatlán. photo: courtesy of zacatecas government Starting in December 2008, Mexican Customs in Juárez, Chihuahua and Nuevo Laredo, Tamaulipas will be open 24 hours a day from Monday through Friday as part of a pilot program within the framework of the Bilateral Customs Strategic Plan between Mexico and the United States. The program, which will initially last for six months, intends to speed up the processing of commercial cargo and increasing competitiveness between both countries. Colonial Patrimony Zacatecas is a historically enchanting city located in north-central Mexico. Dressed in baroque and pink stone, this capital city of the state with the same name was declared Cultural Patrimony of Humanity by UNESCO due to its rich history and architecture. In addition, Zacatecas offers endless recreational activities including: strolls through its uneven streets, concerts, eco-tourism, visits to archaeological sites, culinary delights and its famous tours through historic mines that can be found all around the city. While mining continues to be the region’s main economic activity, further investments are being made within the increasing tourist and services sectors. www.zacatecas.gob.mx 54 Negocios i The Lifestyle photo: courtesy of banyan tree destination: resorts Breathtaking Resorts, Unforgettable Experiences by: emmanuel lópez-lópez Preferred by celebrities, politicians and jet-setters Mexican beaches are among the most visited tourist destinations around the world. Luxurious tourist developments offer visitors world-class services along with the opportunity to enjoy unforgettable experiences. N o matter how many times a year taken, vacations never fail to transform people’s routine, especially when the chosen destination guarantees a unique journey. Mexico has everything for visitors to turn their trips into extraordinary adventures. Besides scenery and destinations that have made it a favorite stop for both national and foreign travelers, the country’s tourist industry has luxury resorts competing in excellence with top destinations around the world. These properties have been constructed in the right spots, where they harmoniously combine architecture and decoration with natural environments. They also demonstrate the unbeatable fruition of the country’s tourist market. A window to paradise During the 1950s, Los Cabos, on the tip of Baja California Peninsula, amazed Hollywood stars with its natural beauty, isolation and the privacy of its beaches. Nowadays, in an area known as Cabo Real –between San José del Cabo and Cabo San Lucas and only 20 minutes from San José international airport– a magnificent resort has been erected under a poetic name: Las Ventanas al Paraíso. This is one of the most acclaimed ultraluxury resorts in the world, known for its beauty, serenity and private, stylish rooms. It is an idyllic atmosphere of relaxation and exquisiteness, bursting with flowers and ponds right in the middle of the desert. Las Ventanas al Paraíso offers its guests exclusivity in every detail. In each suite, a jacuzzi awaits, as well as a terra-cotta chimney, a sparkling pool, handmade artisan crafted decorations, a telescope and even an iPod that guests can upload with their favorite music. In addition, services include attractions such as a world-class spa, fine cuisine, a wine cellar with around 2,400 bottles and an 18-hole golf course created by famed designer Robert Trent Jones II. silky beaches days in private paradises, gourmet cooking with the finest regional ingredients and hours of relaxation in ultra-luxurios environments are some of the experiences Mexico offers to welcome its visitors. 56 Negocios i The Lifestyle photos: courtesy of banyan tree/rosewood hotels and resorts/capella hotels 01 dinner at the beach is one of the many pleasures that this resorts have to offer. 02 las ventanas al paraiso entrance. 03 Banyan Tree mayakoba private residences offer privacy and luxury. 01 02 03 Banyan Tree Mayakoba Fused among natural wells, animal life, vegetation and the gorgeous Mayan Riviera landscape, Banyan Tree Mayakoba can be found. This is an intimate, relaxing atmosphere immersed in an exclusive community-resort. Located between Playa del Carmen and Cancún, this is an authentic paradise inspired in Asian trends. This resort has 132 private villas, 50 of which are currently for sale. The resort also offers its guests an exquisite spa with holistic therapies and a gallery where the finest artisanal products by local artists can be bought. 25 rooms, 11 of which have a private pool. The atmosphere is of maximum intimacy along with a view of Zihuatanejo Bay. In addition, this “piece of the sky” has a pair of private residences called El Murmullo y El Ensueño, which are served by a butler, a housekeeper and a chef. With a traditional Mexican style, every corner of this hotel on the edge of the Pacific is filled with artisanal details and flower motifs. Since it is a hotel conceived with a romantic touch, accommodation is restricted to adults. are perfectly complemented by the soft and white sand beach, the resort’s tranquil environment and a great variety of spa therapies and various activities going from yoga and pilates to snorkeling or kayaking. La casa que canta Carved out from a cliff in the scenic route to Playa la Ropa and only 20 minutes from Ixtapa-Zihuatanejo International Airport, this tiny and cozy resort ranks among the best of its kind worldwide. There are only Ceiba del mar Surpassing the limits of comfort and luxury, this big resort is located on the edge of Puerto Morelos, 20 minutes south Cancun’s international airport. Ceiba del Mar has 88 luxury rooms, 37 suites and seven penthouses located in front of the Mayan Riviera. Its terrace lounge, bars and two restaurants Capella Bahía Maroma In spring 2009 luxury resort corporation Capella will be inaugurating its third destination in Mexico. Capella Bahía Maroma will be located in the Yucatán Peninsula on 245 acres housing the unique private golf course in the Mayan Riviera. Memberships to the ultra-luxurious Golf Clubhouse will be limited to 300 people, from guests and residents. The complex will have 85 suites and 130 private residences, all with magnificent views to the Caribbean and located very close to vibrant Mayan archaeological such as Tulum, Coba and Chichen-Itzá. n destination: resorts rooftop terrace whit an infinity pool is one of the many features at the Banyan Tree Mayakoba Residences this is a intimate relaxing atmosphere immersed in an exclusive community-resort. 58 Negocios i The Lifestyle photo: courtesy of habita mty Business trips, urban pleasures Business traveling doesn’t need to be boring. Mexico’s main cities offer a wide range of boutique hotels that make the stay quite an experience. When it comes to food, the country offers some of the most sophisticated restaurants with cuisine from all around the world. By Karla Bañuelos Sáenz B usiness trips are most likely to lack of spare time to have a look around the city and enjoy its cultural and entertainment options. However, a business trip can turn into a pleasant experience by choosing the right accommodation and enjoying a delicious dinner after a hard day work. Mexico City, Guadalajara and Monterrey have become the main business destinations in the country. Each one of these cities has a wide variety of hotel and restaurants that not only satisfy the most discerning tastes, but also are authentic attractions that guarantee delightful moments for any business traveler. Mexico City The city that blossoms in every corner. Exciting, contrasting and with all the possibilities found in a metropolis, it is one of the main business destinations in the country. Hotels Located in a fancy neighborhood where artnouveau buildings are reminiscent of the old times, Condesa DF is an avant-garde hotel with the capital city’s style. The interiors of this space, which at the beginning of the twentieth century was an apartment building, are the creation of Paris based designer India Mahdavi, whose work is widely known for its elegance and fluidity. In the heart of Polanco, the glass walls of Hotel Habita achieve a futuristic vision, as if out of a science fiction film. Habita is known for the contemporary look of its 32 luxury rooms, 4 junior suites, a spa, a climate-controlled pool, jacuzzi, solarium and business center. The environment surrounds guests with the art of Jan Hendrix and Silvia Gruner and the furniture of Charles Eames, Karim Eashid and Fritz Hansen. Hotel W combines innovative design with all the necessary services for a business trip, which is the hotel’s specialty. It has a business center, 237 rooms with natural light and equipped with everything needed for a virtual office. Hotel W ensures that guests get all they ask for at any time of the day simply by pressing the “whatever/whenever” button, a concept that has distinguished the chain worldwide. habita mty is one of the most exclusive places of this northern city. report: business travel 60 Negocios i The Lifestyle Photos: courtesy of rosewood hotels and resorts/habita mty Restaurants Ivoire is a trendy restaurant with a style and decor that transports restaurant-goers to the South of France. Among the delicacies on the menu are royal couscous or shrimp curry. For those into Mexican cuisine, Paxia is a must. Chicharrón lasagna or pulque shrimp are some of the restaurant’s signature dishes. Sud 777 has become one of the latest favorites, with a menu of international cuisine and an environment filled with jazz music and open spaces. Other great options the city has to offer are: Au Pied de Cochon, Porta Pescara, Pujol, Jaso, Tori Tori and Brássica. facilities that make for a perfect stay. Quinta Real is considered one of the most classy business hotels in the city. It is a popular option among politicians and important businessmen. Surrounded by gardens and fountains, this colonial style building has 125 suites with small living and dining rooms. The common areas are filled with art pieces that highlight the classic contemporary style of its decoration. Other lodging options include Antarisuite Cintermex and the President Intercontinental Hotel, which has more than 200 rooms in a building with a fantastic view of the Sierra Madre mountain range. Monterrey Capital city of the northeastern Mexican state of Nuevo León, known as Sultana del Norte, is a modern industrial and business center. Restaurants Monterrey’s famous cabrito (roast goatkid) is something not to be missed. There are also other gastronomic options that range from fine cuts of steak to fusion and international cuisine. With a menu that includes glazed salmon and filet with port sauce, 11:11 is well known for its amazing wine cellar with more than 300 varieties from 15 countries. The flavor of Italy can be savored at Bianco, that includes among its specialties Alferri salmon, duck a l’orange and a variety of pasta dishes. Hotels The newly opened Hotel Habita, located in the O2 Vasconcelos business center, is one of the most exclusive places of this northern city. French designer Joseph Dirand created a bright space with clean and simple architectural lines, minimalist decor and fresh air. It has 39 rooms, a lounge, restaurant, bar, business center, spa and other 01 02 report: business travel 01 indoor relax pool at the W Hotel. 02 a modern and chic bar at the W in Mexico City. 03 wheels waiting area at the looby of the W Hotel. 04 the restaurant at the Habita MTY. A great place for Oriental food is Mandarin. Their dishes invite to splendid Asian journeys from Japan to Malaysia, Thailand or China. Guadalajara Mexico’s second biggest city and a major force in Mexico’s economy, culture and religion. It exerts significant influence on the rest of the country, and has the most significant and ambitious infrastructural projects in Mexico. Hotels In the last few years, the future site for the Pan American Games has become one of the country’s most dynamic cities. For those traveling on business to the Perla Tapatía, as Guadalajara is known, there are plenty renowned international hotel chains and several new boutique ones. Located in what used to be an old house from the 19th century, Hotel Gardet combines luxury and modernity. Guests will find such details as Bvulgari amenities and delicious dishes prepared with organic ingredients in Arrayán Restaurant. Based on a minimalist concept, Hotel Clarum 101 is located in Parque Juan Diego Street, a beautiful green path considered the prettiest street in the city. The white walls of the nine rooms contrast with the colorful paintings by local artists. This gives every space a distinctive environment. Another attractive quality is the Asian influenced menu and a wide selection of wines. Villa Ganz is located in a residence built in 1930 and was recently remodeled. It has a warm and elegant environment. This hotel is part of Mexico’s Boutique Hotels Collection and its attractions include: nine rooms, a terrace with a chimney, a garden and proximity to the best restaurants, museums and bookstores in town. 03 Restaurants I Latina is a classic in Guadalajara. Its menu offers a fusion of Italian, Thai, Japanese and Chinese cuisines; along with a kitsch-style décor, this is no doubt one of the most visited restaurants in the city. The menu at María Bonita is an example of the best high end Mexican cuisine. With dishes like duck in tamarind sauce, lobster al pastor and gusanos de maguey (worms), María Bonita’s flavors merge tradition with modern creativity. The much talked about De Santos, now has a location in Guadalajara where restaurant-goers can taste such delicious specialties as lamb chops in almonds. n 04 62 Negocios i The Lifestyle photo: Courtesy of Fundación alas Alas Foundation, Wings for Children by alvin monárrez Mexico and the rest of Latin America’s countries face a challenging time. With weak world economies and food prices going unexpectedly high in the last months, support for the less privileged is needed more than ever. ALAS (Spanish for wings) is a philanthropist organization dedicated to helping improving the lives of Latin American children. It is funded by well known celebrities, socialites and businessmen; including moguls like billionaire Carlos Slim, CEO of Carso Group and Emilio Azcárraga Jean, president of Televisa Group; as well as entertainment personalities like singers Paulina Rubio, Aleks Sintek, Lucero, Emmanuel and bands from all music genres such as Timbiriche, Los Tigres del Norte or Maná. The positive spirit surrounding this cause has inspired them all. In 2008, their efforts included staging simultaneous concerts in Mexico City and Buenos Aires that were attended by thousands of people who made donations to offer children a better life. ALAS Foundation works as a vehicle for change by creating effective education, health and nutrition programs for children during the most important years of their upbringing. Artists, businessmen and other supporters of ALAS are using their influence to encourage the public to commit to this cause and work together as tools in the fight against poverty and inequality. n clockwise The President of Mexico, Felipe Calderón and Shakira at a ALAS event, Maná during a concert for the ALAS foundation, Some of the artist and entreprenuer working with the ALAS foundation, FEEDBACK: Alas Alas Facts 32 million children under 5 to help in Latin America. 110 million usd donated by Carlos Slim. December 12, 2006, was the date of ALAS creation. 85 million usd donated by businessman, Warren Buffett. 64 Negocios i The Lifestyle an th D e S d or U o . M n dho ica io il er ill e ch Am m cat in 0 adi Lat r 20 to e ty in r ve po ALAS Facts $110 million 32 MILLION USD donated by Carlos Slim. Children Under 5 to help in Latin America. $85 million USD donated by Warren Buffett December 12, 2006: when ALAS was founded. Since its beginning, the foundation has worked with more than 40 Latin American artists, academics and businessmen. infographic: oldemar The ALAS foundation counts on the support of 16 companies as well as governmental assistance. On Sept. 24, 2008, the ALAS foundation organized the help and assistance of five Latin American presidents at a historic event held at Columbia University.
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