Anti-Corruption Knowledge Management State of Play and Proposals for Change Bryane Michael, Linacre College Background Knowledge has become the key input in many donor projects K a Knowledge is everywhere, yet not organised A Brief Primer on KM 4 AC Knowledge management represents a concept in which an organisation consciously and comprehensively gathers, organises, shares and analyses its knowledge in terms of resources, documents and people skills” (Asian Development Bank, 2004). Tacit Knowledge Codified Knowledge Double Loop Learning learning to do anti-corruption learning how to learn how to do anti-corruption Some Examples of KM 4 AC A Who’s Who of Experts A database of projects and reflections about them Stable collection of practitioners who interact and work repeatedly Persons and organisations portrayed in this slide fall under the “famous people” provision of copyright and the academic nature of this presentation constitutes “fair use.” How to Know if Project is KM 4 AC? Figure 3: Methodology for Identifying an Anti-Corruption KM System Need driven Mostly done Existing anti-corruption information NEEDS Existing anti-corruption information “out there” Donors’ Existing Knowledge Management (KM) Systems Capital Labour Knowledge computers software procedures organisational structures Use of KM in project design and implementation anti-corruption “production function” The AC Programmes Which Donors Were Assessed? Organisations Assessed for Anti-Corruption Activities Organisation Number of Projects Main Info. Source Utsein Group Norad DfID Netherlands SIDA CIDA GTZ 5 4 6 6 4 3 U4 U4 U4 SIDA CIDA U4 Non-Utstein World Bank IMF USAID OECD PwC TI Soros 2 3 4 3 2 4 3 WB IMF USAID OECD PwC TI Soros Totals 49 Geographical focus* EA SSA LAC 2 1 2 3 3 3 1 2 1 1 1 1 1 1st 2nd 2 1 5 6 4 2 3 3 1 0 0 1 3 0 1 4 3 0 3 3 2 2 0 0 0 1 0 18 34 13 Other 1 5 4** 1 1 3 2 1 2 2 7 Type of project 15 2 9 * See donor appendices for more information on specific projects. ** Two countries in Eastern Europe and 2 in the Middle East Notes: Regions correspond to the World Bank classification. Types of projects correspond to Michael (2004) and Michael and Langseth (2002). other 2 2 How Were They Assessed? Internet assessment only Assessment used to gain subjective perception of donors KM4AC Reflects KM perspective that knowledge is useful only if available no census or even sampling reflects Bayesian methods scope at expense of depth in order to arrive at qualitatively rather than quantitatively significant results No universal model or methodology used instead see if donor had own Scoring Scale 1 Excellent Projects are good (as defined below). Sstaff time and resources for learning from and making better anti-corruption projects. These are “learning anti-corruption projects”. 2 Good Projects are fair (as defined below) plus Attempts to use stakeholder group knowledge 3 Fair Adequate (as defined below) plus System of anti-corruption project evaluation used Training of staff and external partners about anti-corruption. 4 Adequate Clearly defined objectives, target groups, and implementation methods Explicit or Implicit model or intellectual framework Uses concrete cases. Possible risks and inadequacies in current knowledge identified. Assertions can be falsified. 5 Needs improvement Cursory discussion of project’s pros and cons Rudimentary organisational structure for AC Based heavily on “accepted wisdom” 6 Poor Little mention of anti-corruption measures No apparent model governing discussion. Discussion focuses on abstraction No organisational structure apparent. Non Utstein Donors tend to do better KM4AC 120% 100% 80% 60% 40% 20% Utstein Group Non-Utstein Group os So r TI F U SA ID O EC D Pw C IM D h e fID rla nd s SI D A C ID A G W or TZ ld Ba nk N et ad 0% N or Percent of assessed projects scoring excellent or good KM4AC Scores for Donor Projects A KM Perspective on Various Needs Assessment Approaches Speed dating approach Survey Approach little knowledge used or developed some knowledge use and development Internet Survey Own-Reasons Approach Long-term relationship Knowledge with unknown spill-overs some knowledge used Figure 3: Methodology for Identifying an Anti-Corruption KM System club-good type knowledge developed and used Need driven Mostly done Existing anti-corruption information NEEDS Donors’ Existing Knowledge Management (KM) Systems Capital Labour Knowledge In an KM4AC ecosystem, all approaches should be used --- correctly Existing anti-corruption information “out there” computers software procedures organisational structures Use of KM in project design and implementation anti-corruption “production function” The AC Programmes KM Related Problems with Needs Assessment Inadequate reporting Definition of AC Needs displacement Meta-knowledge Aggregation problem A KM Perspective on Various Needs Assessment Approaches Hail Mary approach Search Approach little knowledge used or developed some knowledge use and development Partnership Approach Own Track Approach Long-term relationship Knowledge with unknown spill-overs some knowledge used Figure 3: Methodology for Identifying an Anti-Corruption KM System club-good type knowledge developed and used Need driven Mostly done Existing anti-corruption information NEEDS Donors’ Existing Knowledge Management (KM) Systems Capital Labour Knowledge In an KM4AC ecosystem, all approaches should be used --- correctly Existing anti-corruption information “out there” computers software procedures organisational structures Use of KM in project design and implementation anti-corruption “production function” The AC Programmes Problems making a vade mecum Overload Not Enough Cross-linking Lack of Yellow Pages Extraction Problems Info-mediation Project Assessment Difficulties Type A – reflects evaluator’s own knowledge where is true target? Type B – reflects reporting bias of organisation Type C – aggregation problems how does project contribute to group knowledge? Problems with Scoring Scale Type C – aggregation problems. May relate to specificity, relevance and fit Type B – reflects reporting bias of organisation Type A – perspectives can be universalistic, state-centric, CSO-centric or crtical Managing Knowledge Key Principles from Nonaka and Tackeuchi (1995) Knowledge should address the level of needs Global – general or technical points Local – very specific needs or those affected by specific interests Knowledge should be produced at lowest cost High economies of scale – standard report, standard teaching programmes. Low economies of scale – specific advice for local programme in a new subject area. The Optimal Allocation of KM4AC? Type of Knowledge Specificity of anti-corruption needs Global Local Codified Principles or disciplinebased models World Bank, OECD. Best practices and “local knowledge” DfID, USAID. Tacit Discipline-specific knowhow (technical applied knowledge) Transparency International Personalised training SIDA, GTZ, NORAD Source: Michael and Langseth (2002). CIDA could not be included due to lack of information. Some Examples of KM Allocations KM4AC seems enforced by committee structure World Bank project OECD project committee KM4AC seems infused in the organisational culture Bilateral donor U4 Bilateral donor U4 appears to act as knowledge-intermediary (economies of scale?) Organisational form determinant role in KM4AC! Conclusions and Next Steps Donors must make and manage anticorruption knowledge if they hope to have impact KM occurs within the organisation and between them Groups like U4 will need to figure out where they can best add value in this ecosystem Further diagnostic testing required EXTRA ISSUES (1) Q: Why did you choose the model you did? A: It is an industry classic. Other models exist based on core competencies and IT management, but they were not as good. Q: Why didn’t you do a sample or go anywhere? A: Knowledge is useful only if it is findable. The whole purpose of the exercise is to is how accessable knowledge is to “average” AC practitioner Q: Isn’t “knowledge” a highly contentious issue – one which sociologists would take serious issue with? A: Yes. We treat knowledge as the managerial literature we use treats it. We are positivistic and de gustibus non est disputandum. EXTRA ISSUES (2) Q: You claim that donors should not select a universal model and then advocate Michael and Langseth (2002). Why? A: The model is a first start based on corporate KM. Donors should understand the principles behind this report rather than follow models slavishly. Q: How accurate are you assessments? A: They do not claim to measure the actual KM systems of the donors. They do, however, represent our best estimates based on available information. Q: So the World Bank is a great KM4AC organisation and CIDA is awful, right? A: No. Simply based on the available information, the World Bank appears to us to be much better at KM4AC than CIDA. If CIDA’s KM4AC practices are good, they should increase the ease by which this information is available. EXTRA ISSUES (3) Q: What should all donors do? A: Donors working on anti-corruption should 1. Give staff time to think, write and teach about what they have learnt. 2. Work on making useful knowledge rather than simply organising glitzy conferences. 3. Avoid simply storing information and think about their work together. Q: What should U4 do? A: It is muddling through. It should either empower a consolidator like U4 to learn and teach, or each donor should develop its own knowledge competencies. Right now, most are hedging and doing neither. EXTRA ISSUES (4) Q: How will you practice what you preach? A: We will disseminate this information in a separate peer-reviewed academic article and create a web page for KM4AC. Extensive audio-visual materials will be made available. We will try to disseminate the results at international conferences...mostly focusing on next steps instead of these subjective numerical estimates.
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