5D Project Management Framework D2 Define Stage or D3 Design Stage (delete as appropriate) Options Appraisal or Updated Business Case for the chosen solution (delete as appropriate) [Enter Project Title – overtype all this text] [Enter Author name – overtype all this text] Version History: # Date Edited Author D Stage Revision Notes 01 26/06/2014 A Person 2 or 3 First draft Reviewed by: # Name Role Date 0.4 A.N. Other Superhero Sidekick 12/11/14 Signed off by: # Name Role Group Date Signed 04 T.H.E. Boss Master of the Universe PDG 15/12/14 [Enter Project Title – overtype all this text] 1 Summary Funded IT staff cost Chargeable IT Costs Other (non-staff) cost IT Total Project Cost Business-funded staff cost Total Project Cost Funding Source ISPG/UEG/Other Project Costs £XXk £XXk £XXk £XXk £XXk £XXk D2 – delete as appropriate ISPG/UEG/EMG/Capital Group are asked to approve the recommended option outlined in this business case and agree to delegate responsibility for implementing the project to the Project Delivery Group within in the agreed scope, budget and timescales. Changes to the approved scope, budget or timeframes will have to be referred back to ISPG/UEG/EMG/Capital Group for approval under normal project change management. or D3 – delete as appropriate By approving this business case the Project Delivery Group (PDG) sign off that the detailed plans for implementing the chosen solution are still within the overall scope, budget and timeframe approved by ISPG/UEG/EMG/Capital Group and that the benefits listed can still be achieved. Any changes to approved scope, budget, timeframes and benefits arising during project implementation will have to go through change control and be referred back by the Project Delivery Group to ISPG/UEG/EMG/Capital Group for approval. The PDG’s sign off of this documents enables expenditure on the project account to take place. 2 Project Description and Drivers for Change 3 Summary of Scope What is in scope? [Enter Author name – overtype all this text] What is out of scope? Page 2 of 11 [Enter Project Title – overtype all this text] 4 Enterprise Architecture (EA) Assessment 4.1 Current EA Assessment – people/process/systems/technology 4.2 Future EA Vision – people/process/systems/technology 4.3 Business intelligence/management information [Enter Author name – overtype all this text] Page 3 of 11 [Enter Project Title – overtype all this text] 5 Options Comparison (with specific recommendation) 5.1 Delivery Options Appraisal Option Advantages Disadvantages Funded IT staff costs/£k Chargeable IT costs/£k IT nonstaff costs/£k IT Total Project Cost/£k Business funded staff costs /£k Total Project Cost/ £k Recurrent costs /£k NPV Do nothing Option1 Option2 Do Nothing Description Option 1 Description Option 2 Description 5.2 Recommended Option Page 4 of 11 [Enter Project Title – overtype all this text] 6 Benefits Realisation Plan for Recommended Option 6.1 Financial benefits ID 01 Benefit Increase in revenue Metric in £ Owner Baseline Target Dean £200k £300k of Faculty Review Measurement Period Period 1 Period 2 Period 3 6 months 12 months etc after project close etc 6.2 Non-financial benefits ID 02 Metric Benefit Owner Baseline Target Improvement PVC 85% 90% in student Student retention Review Measurement Period Period 1 Period 2 Period 3 3 months 6 months etc etc SOME EXAMPLES • Outcomes are physical or intangible things that will be new or different for people after the investment delivers the change. They are usually hard to measure/track. Examples: – Better experience for users – Less paperwork – People will be happier in work – Less time spent preparing – Free up admin time • Benefits are those few outcomes that will lead to measurable improvements in the performance of the University – usually in terms of money or money drivers. Examples: – Increase in student conversion rate by 10% – Cost saving of 3 FTE equivalents – Increase in income by 5% – Decrease in processing time by 3 days [Enter Author name – overtype all this text] Page 5 of 11 [Enter Project Title – overtype all this text] 7 Assumptions, Constraints and Risks 7.1 Summary of Key Assumptions and Constraints Assumption or Constraint Responsibility Due Date 7.2 Summary of Key Risks Risk Description Mitigation Plan Action Assigned to Mitigation Due Date [Enter Author name – overtype all this text] Page 6 of 11 [Enter Project Title – overtype all this text] 8 Plan for Project Implementation 8.1 Plan for Project Implementation [Enter Author name – overtype all this text] Page 7 of 11 [Enter Project Title – overtype all this text] APPENDICES for D2: Option Appraisal Calculations and Scoring Matrix Option 1 Option 1 NPV tables and calculation Option 2 Option 2 NPV tables and calculation etc. Scoring Matrix Page 8 of 11 [Enter Project Title – overtype all this text] APPENDICES for D3: Preferred Option Appraisal Calculations Preferred Option Risk adjusted NPV Sensitivity analysis Scoring Matrix Page 9 of 11 [Enter Project Title – overtype all this text] For Information – Overview of the 5D Process The 5D process has five stages; each stage contains a number of well-defined activities that are completed and documented by the people involved with the project. Between stages, key documents are signed off by a governance group (e.g. the Project Delivery Group) and the project can progress from one stage to the next. The stages are: Discover This is a pre-project ‘ideas/opportunities prioritisation’ stage. A concise 2-3 page document (a Business Opportunity Description) captures the opportunity for the University and the change that should be made to realise the opportunity. It describes why we need to do the change, what will be different after the change and what the benefits of doing the change will be for the University. At the Decision Gate, a governance group should decide whether the University should pursue the opportunity or not and agree to release some resources to explore it in more detail. Define The project starts – the opportunity is explored in more detail and a Prima-Facie (initial/outline) business case produced. This documents in more detail the costs we will incur to realise the opportunity and the benefits (financial and non-financial) that will accrue to the University as a result. Normally a number of options will be presented showing different ways we could realise the opportunity, each having its own costs and benefits. Some other project documentation will also be produced in this stage including a Project Definition Document (PDD) which begins to set out how the project might be delivered, and an associated project plan (a schedule of activities). At the Decision Gate, the governance group should decide if the opportunity is still valid (it still makes sense to go ahead) and if so chose the most appropriate option based on a balance of costs and benefits. If the business opportunity is no longer valid, the project should be stopped. Design The option chosen in the previous stage is explored in great detail and the costs and benefits in the business case are refined. At this stage, the University might be investing significantly in the project but if the process has worked up to this point, these investments should be well placed to deliver significant benefits. In order to check this happens, a Benefits Realisation Plan is agreed. At the end of this stage, the full detailed business case and associated project documentation should allow the governance group to progress the project to the next stage. If the business opportunity is no longer valid, the project should be stopped. Develop This is the ‘doing’ stage. New business processes are introduced and any supporting IT solution is procured or built, tested and integrated with existing systems, and users are trained. Deliver Page 10 of 11 [Enter Project Title – overtype all this text] The IT solution becomes live for users and its support is ‘handed over’ to support teams. The project is closed and lessons learnt are documented. There I some post-project activity that captures whether or not the benefits documented in the business case (the reason we did the project) are being realised. Page 11 of 11
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