ERPsim S/4HANA Business Experience – Instructor‘s Guide January, 2016 by Ali A. Table of Contents 1 Overview and what is different ................................................................................................2 2 System request .........................................................................................................................2 3 Running a successful event ......................................................................................................2 4 Setting up the simulation and user roles (Fiori UI & SAPGUI) ..............................................3 5 Configuring teams and simulation duration .............................................................................6 Note: Checking teams‘ statuses ...................................................................................................9 6 Entering bypass code .............................................................................................................11 7 Starting the simulation ...........................................................................................................14 8 Logging in Fiori UI ................................................................................................................18 9 Lumira visualizations .............................................................................................................18 10 Troubleshooting guide ...........................................................................................................19 11 Appendix – 0116 Improvements ............................................................................................21 12 Appendix – Costs ...................................................................................................................25 12.1 Warehouse Costs: ........................................................................................................25 12.2 Marketing Costs:..........................................................................................................26 1 Baton Simulations ©2016 1 OVERVIEW AND WHAT IS DIFFERENT This guide provides instructions for using the latest version of the ERPsim instructor console, which is used in all Baton AWS instances, and is being rolled out in all CAL images as well. It also includes a troubleshooting section highlighting common browser issues and resolution. The guide will also elaborate on improvements, front and backend, applied on January 2016. See appendix. 2 SYSTEM REQUEST To request a system, send an email to [email protected] indicating the date of the event and the number of teams. You will be assigned a system the day before with the letters you can use. 3 3.1 RUNNING A SUCCESSFUL EVENT Room setup ERPsim is designed as a team event. Room setup can help the team aspect of the game. It is recommended that, if possible, the tables be set up in squares with all team members facing each other. There are typically 3-4 players on a team. If teams have more than 4 players, there is a high likelihood that some people will be passive. 3.2 Game setup For ½ day events, it is recommended to set up the simulator for 4 or 5 20 minute quarters. You will probably only be able to play 3, but the pace is good and the energy level stays up for the duration. If you have longer quarters, you run the risk of having to involve Q3 concepts in Q2 just to finish on time. If you have shorter than 20 minute quarters, you run the dual risks of being to frenetic for the students and too much for the simulator. 3.3 Testing network access and firewall ports SAP systems and the ERPsim console require the following ports to be open: 8000, 8020 and 8080. Typically the SAP CORPORATE wi-fi will NOT have these ports open and you will need to use either SAP INTERNET or SAP GUEST. If running an event at a customer location, system access should be tested prior to the event. 3.4 Important user IDs Username ADMIN1 ADMIN2 ERPSIM Password admin1 admin2 3rps1m Username VIEW BANK CLOCK Password viewer banker ticker 2 Baton Simulations ©2016 3.5 Introduction ERPsim is a game, not a standard lecture/exercise event. While it important to keep your comments to a minimum, some introduction is required to give the students a general framework and to “train” them enough to do what they need to do. The recommendation is to start with a short introduction of yourself, the goals of the day and high level about the game (“each of the teams will be running will be running a different company that distribute different varieties of bottled water”). As the team members might not know each other and will be playing as a group, you can have the teams take a short amount of time to introduce themselves to each other, choose a company name, and elect their spokesperson. Short introductions can then be done at the team level through the elected spokesperson. 3.6 Timing 0:00-0:20 Overview and Introductions 0:20-0:40 System Intro (login, short navigation, etc.) and Q1 concepts 1:00-1:30 Play Q1 1:30-2:00 Short debrief of Q1 & Q2 concepts 2:00-2:30 Play Q2 2:30-3:00 Break, Short debrief of Q2, & Q3 concepts 3:00-3:30 Play Q3 3:30-4:00 Final Debrief 3.7 Final debrief Use this time to re-emphasize the goals of the day and the exercise. It’s important that the participants get involved in this. It’s not lecture, it’s them giving their views. Winning teams should be giving the opportunity to gloat, but the conversation should be guided back to the original concepts. Impact of real-time information on decision-making Insight to action Requests for follow on in-depth demos ... 4 SETTING UP THE SIMULATION AND USER ROLES (FIORI UI & SAPGUI) After connecting to SAP server using the provided link (for example <http://##.#.####.###:8000/sap/bc/gui/sap/its/webgui>). You should have the following screen and you are ready to login. In the login screen input the following: Client: as provided typically 401 Username: admin1 Password: admin1 to login and make sure your language is EN in the third field on the screen 3 Baton Simulations ©2016 Language: EN If you block admin1 user for some reason, try the following user. Username: admin2 Password: admin2 to login and make sure your language is EN in the third field on the screen Language: EN In the next screen, input ZSIM_START on the top left corner as shown in the image, or doubleclick on the transaction 4 Baton Simulations ©2016 The following screen will come up, choose the radio button to the game you wish to play and click on execute. Currently Fiori is only supported in the Distribution Game (Water). Set up may take up to 5 minutes until it is finished. You will get a confirmation when complete. It is ok if you end up with warnings. 5 Baton Simulations ©2016 5 CONFIGURING TEAMS AND SIMULATION DURATION This steps needs to be executed a couple hours before the workshop. Execution of these steps may take approximately 15 minutes to execute in total. Follow the provided ERPsim Console link such as <http://##.#.###.###:8080/erpsim/>. Enter the login information: Client : as provided typically 401 User Name : erpsim Password: 3rps1m 6 Baton Simulations ©2016 In the upcoming screen choose the distribution.xml and click on Load Note: As of July 2015, only the distribution game has been ported to S/4 Fiori. If you want to practice, select practice-distribution.xml or practice other games. You can only select one team, and the quarter will be pre-set to 5 min. Baton does not invoice SAP for practice sessions. All other events will be invoiced. The distribution game buys and sells bottled water of different types. Participants start with 1000 of each product. After Chosing distribution.xml, click load and It will start loading the simulation as below 7 Baton Simulations ©2016 Click OK to confirm that ZSIM_START is executed In the next screen, input the simCID assigned to you by Baton Simulations when you did your certification (TTT). This simCID is instructor-specific. Every instructor has their own simCID. And after this click on Submit After you entered the simCID, you will have the next screen where you can assign team, number of quarters and duration for the simulation. If you are running the distribution.xml, you can modify how many minutes each round will take, this will have an affect on how many minutes each day will take in reality. You can modify how many rounds would you like to play the simulation game. You will also choose the teams you will use. In this case below there will be team A, B, C, D, E. Therefore user names and passwords for each user will be as following Username(s) = a1, a2,a3..., a9 b1,b2,b3..., b9 c1,c2,c3..., c9 d1,d2,d3..., d9 e1,e2,e3... , e9 Password : erpsim The preconfigured settings are designed for the distribution game so you don’t need to change anything. After the modification, click on the Activate button at the bottom of the screen. 8 Baton Simulations ©2016 Note: Checking teams‘ statuses In order to know which teams where used up and contain previous game’s data run transaction ZF01 in the web gui with the admin1 or admin2 login. The used teams will have financial data, while the teams available would have blank entries. Another important function to be aware of in the ZSIM_START preparation transaction is the Company Code Status button. This button will shed light on which teams have been used before and that can not be used again. As illustrated below, the teams with a yellow cautionary icon have already been used to run games and thus contain data and can not be used to run a game again. 9 Baton Simulations ©2016 Once you have setup your team configuration and time, click Activate. Next, you will be prompted to enter Bypass Code. 10 Baton Simulations ©2016 6 ENTERING BYPASS CODE After clicking the link to get the bypass code, fill in the required fields: Name, Country, Event type. Game, simCID and Team Letters are filled for you. 11 Baton Simulations ©2016 Here are the different types of Events. Please select the correct one, as this has impact on internal billing. Customer Event: Used when running external simulations with customers Sales Demo: used when running internal enablement sessions with colleagues Practice: when the instructor selects practice-distribution. You need to make sure you have an instance available. Baton does not invoice practice sessions (1 letter, 5 min. Round). Train the trainer: only used in structured train-the-trainer sessions run by Baton or SAP After chosing the proper information, click Request Copy bypass code 12 Baton Simulations ©2016 Paste bypass code Click Validate code 13 Baton Simulations ©2016 7 STARTING THE SIMULATION You should be at this screen. Click the START button to initiate simulation set up. If you have the following pop-up, click on OK. You will see the following screen. Wait until preparation is completed. This may take another 13 minutes. NOTE: Clicking the START button only initates PRE-GAME PROCESSING. It does not start the game. (This happens in the next step with the CONTINUE button). 14 Baton Simulations ©2016 Important: DO NOT CLICK ‘Continue’ immediately! Wait until you and the audience are ready to begin the first quarter of game play. Confirm that your selected teams have initial stock for all materials (see yellow arrow). Once the game starts, watch for the stats on the right-side of the portal screen. This information will tell you whether the simulation is running properly based on your pre-defined settings. It is common for the first couple of days to last a little longer than expected. At the top of the team page, you have information about the SAP client used (server and client number) and the Administrator user and role. This is also where the Logout button is located. Logging out of the simulator is not sufficient to stop a simulation. All this does is close your view of the simulator. To stop the simulation, you must UNLOAD it. 15 Baton Simulations ©2016 In the screen header, you see the SIMULATION STATE bar. This bar provides information about the current state of the simulator: o The Not Started state is displayed when an instructor logs into the simulator and no configuration file is currently loaded for that particular SAP server and client. o The Ready state indicates that a configuration file is loaded and the simulation is ready to be started. When in this state, the Admin page will also display the day and quarter at which the simulation will start, as well as the maximum number of days in a quarter and the total number of quarters as defined in the current configuration file. You remain in this state until the Start button is clicked, hence beginning the simulation. o The Preparing state indicates that the Start button was clicked and that the simulator is performing all pre‐game initializations. If either the Pre‐Game Financial Transactions or the Quarter 1 transactions functionalities were activated, they would be performed at that point, but only when starting a new game. Once all these transactions are executed, the Continue button appears. o The Running state corresponds to the game itself. In that state, the status bar also displays the current day and quarter. The simulator will remain in this state until it reaches the end of the last quarter. In this state, the quarterly financial reports are produced automatically at the end of every quarter. The simulator will automatically move from one day to the next without interruption until the end of a quarter, at which point, it automatically pauses. o The Final report state is where any end‐of‐game adjustment will be performed. When in this state, the simulator will delay the display of financial reports until all operations pertaining to the end‐of‐game are completed. o The End of simulation state simply indicates that the simulation is completed. Watch as the simulation goes through its days. Next is connecting to SAP to complete transactions, view reports, and manage the companies. You can manually pause the simulator by hitting the Pause button. Once paused, the simulator is restarted with the Continue button. 16 Baton Simulations ©2016 The Final report state is where any end‐of‐game adjustment will be performed. When in this state, the simulator will delay the display of financial reports until all operations pertaining to the end‐of‐game are completed. You reach the next state by clicking the Continue button. The End of simulation state simply indicates that the simulation is completed. You exit the simulation by hitting the Unload simulation button. 17 Baton Simulations ©2016 8 LOGGING IN FIORI UI When the participants of the workshop login to the Fiori UI with a1,b1,c1,etc... usernames and password erpsim, they will see a set of Fiori tiles all loaded under the following link example: <http://xxx-xx-x-x-xxx.compute1.amazonaws.com:8000/sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html?sapclient=401&sap-language=EN> The first time they log, participants also log into the HANA DB, using the same user name and password. When you see a screen similar to this, you are good to go. Notice initial stocks set to 1k units 9 LUMIRA VISUALIZATIONS Here is a short video that goes through different Lumira charts made from the Lumira Sales Order Report tile. https://youtu.be/pRD4NeV-YkU 18 Baton Simulations ©2016 10 TROUBLESHOOTING GUIDE No. Symptom Cause/Solution 1. Takes too long to load transaction or report. In the beginning of the simulation it is normal for transactions/reports to take longer to load as cache is being created and saved. The second time around it will be quicker. Be patient this is only for the first time you load a transaction/report. It is good practice to have the participants load the tiles with you when you are doing the initial demo of Fiori. 2. The reports do not update or show incorrect data The reports are showing previous details. Delete your browsing history. Close and reopen the browser. You may want to use the inprivate mode in the browser. 3. Transactions don’t open Make sure your browser’s pop up blocking is deactivated 4. User name and password not working for second credential (HANA DB). Log in using another team member credential (ex. A1 to A9). 5. MM Posting Periods outdated error when opening ZSIM_START transaction Simply execute the transaction for the Distribution Game (Water) and that will resolve the error. (don’t forget it is normal to have post transaction execution warning, those can be ignored as illustrated on page 13) Illustration 19 Baton Simulations ©2016 6. Lumira table does not propagate properly Change the screen resolution until you find a resolution that propagates the data properly. Use Ctrl + or Ctrl – to zoom in and out. You can also use Ctrl and mouse scroll, if that is an option. Before: After: 7. MRP Run is slow It might take up to 30 seconds to execute. MRP is a huge operation, please be patient. 20 Baton Simulations ©2016 11 APPENDIX – 0116 IMPROVEMENTS 11.1 Fiori Launchpad Improvements 11.1.1 Front-end 0116 Release 2015 Release Improvements Groups layout Tiles’ titles, subtitles, and icons Broken link (top right corner) Migrated MD61 to Fiori and Integrated with MRP transaction (now one tile) Report opens at illustrative graph rather than table Removed redundant chart 21 Baton Simulations ©2016 Added Cost column Removed condition types and EUR column Removed irrelevant columns in inventory report Renamed column headers 11.1.2 Back-end Renamed variables (revenue vs costs rather than revenue vs marketing expenses) Fixed day sequence. Blank fields are processed as 0 22 Baton Simulations ©2016 Lumira custom sales report points at a cleaner/user-friendly HANA View Inventory Report tile indicates when inventory levels are high (orange for over than 1000 units, and red for over 2500 units) Detailed Sales Report KPI is sum of revenue (NETWR) rather than sum of prices (NETPR) N/A Added Marketing Budget Report which compares marketing expenses to contribution margin. Marketing expenses are incurred every day but are posted to general ledger every 5 days. 23 Baton Simulations ©2016 11.2 ERPsim Console and Meta-Data Improvements Problem Solution Results Waiting for Initial logon screen New 6.6 release Instantaneous logon screen loading Faster console navigation Faster simulation processing time Simplified built-in Simple Finance function via script One round can be processed in 5 minutes for practice (previously minimum was 20 minutes) Requisitions load instantaneously End of round reports are generated faster Default warehousing costs New 6.6 release New 6.6 release Improved marketing algorithm • Participants setting high forecast (> 1000 in Pl. Ind. Req.) will now incur warehousing costs. Warehousing capacity is 6,000 units, and every 1,000 units (rounded up) above that quantity will incur costs of 100 euros/day and posted to general ledger every 5 days. Marketing spend has greater impact on sales (but lower prices will continue to be more impactful) 11.3 Documentation Updates • Fiori Job Aid • Updated tile names • • Added useful hints (use PO#, and filters). Instructor’s Guide • Updated new screen shots • Included warehouse costs details 24 Baton Simulations ©2016 12 APPENDIX – COSTS 12.1 Warehouse Costs: Unlike 2015 release, 0116 release by default has warehousing costs activated. Your warehoue can hold up to 6,000 units, and if your company requires more warehouse space, you can rent additional space on a daily basis. The additional space can be rented at a cost of: 100€/day for each 1,000 additional unit. The extra storage expenses are posted to the General Ledger account at the end of each week (i.e. every 5 days). The cost of additional storage will be automatically billed, and paid immediately. HERE IS A TIP: Storage costs can be onerous and quickly drain cash reserves. Make sure that you manage your replenishing strategy to keep these costs under control. The Inventory Report tile will indicate when a product is over 1000 units in stock by the orange range and when over 2500 units it will be in the red range. There are 6 points in the line, indicating each of the products B01 to B06. 25 Baton Simulations ©2016 12.2 Marketing: You must determine the daily advertising budget for each of your products (up to 6) and each of the 3 regional areas. Because the preferences of consumers might differ from one area to the other, it may be optimal to target advertising expenditures differently across areas. The difficulty, of course, is to know how much should be invested for marketing each product in each area. Advertising is good but not always necessary, especially if your product is desired. Do not spend all your available cash on advertising; you will end up losing money. Marketing expenses only affect demand for the current period and its benefits are not carried over to the future. Hence, it is useless to spend on marketing on any given day for a product that you do not have in stock. Remember that the impact of marketing is immediate. Marketing investments have an immediate negative impact on profit, and (hopefully) a positive one through increased sales. Note, similar to warehouse expenses, marketing expenses are posted in General Ledger every 5 days. Marketing is persuasive. It seeks to convince consumers that your product is the one they should prefer. HERE IS A TIP: Try to avoid spending a lot of advertising money for two different products in the same geographic area. One euro spent on a product hurts the sale of the other and vice versa. The Marketing Expense Report will provide you with insight as to how much your marketing budget is compared to your overall contribution margin (Net Income is contribution margin minus marketing and warehouse expenses) 26 Baton Simulations ©2016 Contact: [email protected] 27 Baton Simulations ©2016
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