Florida DEP - Bureau of Petroleum Storage Systems – Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE March 1, 2004 (Revised February 15, 2008) Table of Contents Introduction Applicability and Implementation Schedule I. General Axioms II. RA Specialists and O&M Inspectors A. RA Specialist Duties B. O&M Inspector Duties III. Contractor Performance Criteria A. System Run Times B. System Performance C. Preventative Maintenance D. Performance Measurement and FailSafe/Interlock Devices E. Detection of System Shutdown or Malfunction F. Response to System Shutdown or Malfunction G. Reporting of System Problems and Response Actions H. Cleanup Milestones I. RA Phase Reporting J. Response to Comments and Requests K. Cooperation with Inspectors IV. Pre-RAP/RAP Mod Process A. Pre-RAP Meetings and Teleconferences B. Pilot Testing C. Integrity of Storage Systems D. Final RAP/RAP Mod Meetings E. RAP Work Orders V. RAP/RAP Mod and System Design A. Equipment Specs and System Design B. Cleanup Goals C. RA Milestones D. Cleanup Monitoring and Milestones E. Construction and Startup Plan F. System Maintenance, Monitoring and Reporting VI. Remediation Equipment Considerations A. Lease vs. Purchase B. Equipment Warranties C. General Equipment Considerations VII. Construction and Startup A. Remediation System Startup and Test Plan B. Dynamic Management C. RA Startup Report VIII. O&M Template Package Cost A. O&M Template Package Options B. Costs Covered by O&M Template C. Costs Not Covered by O&M Template D. O&M Template Reference Table E. O&M Template Monthly Allowances IX. O&M Process A. O&M Work Order B. Exemption From RA Initiative C. Contractor Diligence D. Changes to Cleanup Milestones E. Initial Notice of Contractor Performance Problems X. Post Active RA Monitoring A. Monitoring B. Evaluation and Action C. Payment XI. Contractor Non-Performance Determination A. Primary Issues B. Secondary Issues XII. Contractor Removal Procedure A. Contractor Removal Process B. Final Decision Notification Procedure C. Incomplete Work Orders Attachments A. RA Summary Report B. Contractor Non-Performance Summary Form C. Contractor Non-Performance Notice Letter D. Final Decision Notice Letter E. Owner/RP Contractor Removal Notification Letter F. Initial Notice of Contractor Performance Problems Letter Page 1 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE Introduction The Remedial Action Initiative prescribes significant changes in the way that remediation systems are designed, reviewed and evaluated for performance in the Petroleum Cleanup Preapproval Program. These procedures are intended to improve cleanup success by emphasizing good engineering practices, coordinated management of the cleanup process, and increased focus on system performance and cleanup goals. These procedures reinforce the responsibility assumed by Contractors to provide the State with petroleum contamination site cleanup services in an expedient and cost effective manner. They will be most effective if all parties involved in the remedial action phase of the cleanup adhere strictly to this regimen. In no way do these procedures alter or supersede the requirements for cleanup or closure contained in Chapter 62-770, Florida Administrative Code (F.A.C.). The RA Initiative should not be considered to be inclusive of all possible considerations pertaining to sound engineering practices and decisions, nor should it be construed to override or supersede other existing Department rules and written guidance unless expressly stated. The Contractor is responsible for making sound engineering and operational decisions with respect to contamination cleanup and for complying with all applicable rules and guidance irrespective of their inclusion as a reference in the RA Initiative document. Applicability and Implementation Schedule The changes to the remedial action design strategy were implemented effective July 1, 2003. Beginning on that date, all new remediation system designs or redesigns that have not previously received a RAP approval order or RAP Mod approval order or letter, as applicable, are required to use the strategy contained in this initiative. These procedures shall apply to all Petroleum Cleanup Preapproval Program sites with the following limitations: A. Sites for which a RAP approval order or RAP Mod approval order or letter, as applicable, and an implementation work order were issued prior to July 1, 2003 will be addressed at a later date and are not required to comply with all of the aspects of this initiative until or unless a major RAP Mod is required. B. The Owner/Responsible Party has two options for sites for which a RAP approval order or RAP Mod approval order or letter, as applicable, was issued prior to July 1, 2003 (or for which written technical approval was granted from a contracted local program [LP] pending Page 2 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE issuance of the Department approval order) and for which an implementation work order was not issued prior to July 1, 2003: 1. Elect to have the designated Contractor proceed with implementation of the approved RAP or RAP Mod under the existing Preapproval procedures outlined in the SOP. These sites will be evaluated for phased transition to the new RA Initiative procedures at a later date or at such time as a major RAP Mod is required, whichever comes first; or 2. Elect to have the designated Contractor submit a RAP Mod proposal to modify the existing RAP or RAP Mod to meet the engineering requirements of the RA Initiative. Upon approval of the RAP Mod, the site will be subject to the O&M provisions of the RA Initiative. 3. Written evidence of the selected option must be received from the Owner/Responsible Party for these sites prior to execution of a work order. Faxed copies will be accepted. C. It is not the intent of the Department to automatically transition all sites with remediation systems based on a pre-July 1, 2003 RAP or RAP Mod approvals to the RA Initiative. However, milestone schedules shall be established (if they do not currently exist) for those sites in accordance with the April 19, 1999 “Procedures to Establish Milestones and Conduct Remediation Progress Evaluation” (with the exception of averaging contaminant concentrations across multiple wells) and periodic evaluation of cleanup progress compared to the milestone cleanup goals and timeframes shall be conducted. 1. If adequate progress is being made, the site may continue O&M under the approved RAP/RAP Mod and will not be required to transition to the RA Initiative. 2. If adequate progress is not being made and a major RAP Mod is determined necessary, the site shall be subject to the RA Initiative requirements from that point forward. 3. The Site Owner/RP may request that the Department/LP consider transition of their site to the RA Initiative if they feel that adequate cleanup progress has not been achieved if documentation is included to justify the necessity of a major modification to the existing RAP/RAP Mod. D. Compensation for modifications to existing remediation systems to conform to the engineering requirements of the RA Initiative will be a Level 2 RAP Mod if no remediation system re-design is proposed, and a Level 4 RAP Mod if re-design of the remediation system is proposed. Exceptions shall be based on technical merit and require approval by the Site Manager’s supervisor. E. These procedures do not replace and do not apply to Performance Based Cleanup (PBC, formerly PFP) agreements. PBC agreements will remain an available option for cleanups and discussion of the PBC agreement option is encouraged. Page 3 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE F. Generally, these procedures do not apply to sites that are at or within 20% of Natural Attenuation Default Concentrations or have a small, localized contaminant plume for which source removal, short-term or intermittent remediation events are determined to be the best remedial strategy. Such short-term remedial actions using mobile equipment may be appropriate at sites that have relatively low levels of contaminants or where contamination is limited to the immediate source area and might be expected to effectively attenuate following the limited treatment or removal. Decisions to use such techniques will be made on a sitespecific basis. G. These procedures do not apply to sites where bio-injection or chemical injection is the selected remedial strategy unless that strategy also includes some sort of mechanical system either as part of the strategy or in addition to it. However, the requirement to establish cleanup milestones, remediation goals and timeframes are still applicable. H. These procedures do not apply to sites where soil is the only medium requiring cleanup. Payment for remedial activities at these sites shall be handled in accordance with standard Preapproval procedures. The engineering requirements, cleanup goals and time frames stipulated in this initiative are required but because interim measurement of soil cleanup is problematic, quarterly milestones cannot reasonably be established. As such, these sites will need to establish other measurable cleanup objectives for gauging cleanup progress on a sitespecific basis. This exception applies to both excavation and active remediation of soil-only sites. I. Owners or other responsible parties of sites that are subject to limitations on the amount of cleanup funding available from the State are encouraged to participate in decisions regarding remedial options. Existing guidance addressing funding caps and transition issues can be found in Appendix C.4. of the Preapproval Program Standard Operating Procedures Manual. The RA Initiative does not preclude the alternative options for closure available in Chapter 62-770, F.A.C., including conditional closure with deed restrictions, phased remedial approaches and risk based alternative cleanup target levels. Where active remedial action involving a treatment system is the option of choice, however, there is no presumed exemption for sites with funding caps to meeting the applicable provisions of the RA Initiative. However, the Department shall consider the relative cost of remediation under pre-RAI and RAI criteria. All such requests for deviation from the RA Initiative based on the impacts of impending funding caps and preferences of the Owner/RP shall be addressed on a case-by-case basis. I. General Axioms for the RA Phase A. The general time frame for sites to achieve the initial target cleanup goal is between one and four years for all but the most difficult sites. The initial target cleanup goal shall be either 70% of the natural attenuation default concentrations (NADCs) or 90% reduction, whichever is more stringent, in addition to the natural attenuation criteria in Rule 62770.690, F.A.C. The determination of which initial cleanup target goal to use shall be Page 4 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE based on the wells with the highest contaminant concentrations, usually located in or near the source area. Once the more stringent goal is established based on the wells with the highest initial contaminant concentrations, the same goal shall then apply to all key wells on site (i.e., all 70% NADCs or all 90% reduction). Cleanup milestones must be established in the RAP or major RAP Mod to evaluate cleanup progress if active remediation is anticipated to take more than one year to complete. 1. The specific cleanup timeframe upon which the milestones are based shall be established and justified in the RAP or RAP Mod. 2. Given the focus on aggressive designs and the use of equipment with high reliability and run times, all RAPs or RAP Mods for which a cleanup timeframe greater than four years is proposed must be reviewed by the key FDEP/LP Team members (Site Manager, RA Specialist, Review Engineer) in accordance with the May 21, 2003, BPSS Difficult Sites Evaluation Procedures. Based on this review and the technical findings, a recommendation for approval, if appropriate, will be forwarded by the BPSS/LP Team P.E. to the BPSS Chief Engineer and Geologist. This difficult site evaluation considers phased remediation strategies and/or alternate risk based site closure options. 3. Conversely, cleanup timeframes closer to one year should be anticipated for sites with relatively small plumes and/or less challenging hydrogeologic conditions that require permanent remediation systems because they are not amenable to source removal, short-term or intermittent remediation events. B. Properly designed, constructed, and tested remedial systems that are operated within equipment specifications and maintained pursuant to manufacturer’s recommendations should achieve cleanup milestones on time with minimal change orders for modifications or repairs. C. No work order shall be issued to put a remediation system into operation without specifying the required milestone cleanup schedule to evaluate cleanup progress. D. All remedial systems shall follow a generally accepted engineering design, construction and testing process prior to system operation. E. All remedial systems proposed by a Contractor shall be designed for dependability and aggressive source area (or area of highest contaminant mass) operation. F. All future system designs will be subject to review based on the new design requirements of the RA Initiative. Sites that have already been issued RAP approval orders or RAP Mod approval orders or letters, as applicable, and implementation work orders will be addressed in accordance with Part C of the Applicability and Implementation Schedule Section. Page 5 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE G. BPSS Teams and contracted LPs shall designate RA Specialists and Operation and Maintenance Inspectors who will be trained and specialize in the remedial action process and remedial systems respectively (see Section II). H. The performance requirements for Contractors set forth in Sections III and XI shall be strictly enforced. Contractors who fail to meet these performance criteria during the construction, startup, and/or O&M activities of the RA phase of cleanup may be subject to removal by the Department as the Contractor of record for the cleanup site as set forth in Sections XI and XII. I. To insure the timely continuation of remediation projects, Contractors and FDEP/LP Site Managers shall strive to comply with the turnaround timeframes set forth in Sections 3.5.3 and 3.4.3 of the Preapproval Program SOP for proposal submittal and proposal review/work order issuance, respectively. II. RA Specialists and O&M Inspectors A. RA Specialist Duties - Select Site Managers will be trained to be RA Specialists. The number and distribution of RA Specialists shall be determined at the section level but every section must have at least one. The duties of the RA Specialist are separate from those of the O&M Inspector, although they may be performed by the same person for some of the smaller teams. 1. The RA Specialist will work closely with the section P.E. and Site Manager to ensure that the RA Initiative criteria are consistently and correctly applied and to help communicate with Contractors to ensure that cleanup milestones are achieved. 2. The purpose of the RA Specialist is to assist the Site Manager during the RA phase and to co-review all RA phase reports and RA inspection reports and operation and sampling data to confirm that the systems are functioning as designed and to identify problems or trends that impact achievement of the cleanup goals. 3. The establishment of the RA Specialist position does not relieve the Site Manager of any of his or her overall responsibility to monitor cleanup progress in the RA phase and to make occasional site visits. 4. The RA Specialist should be a Site Manager that has the aptitude, ability and knowledge to provide guidance and instruction to other Site Managers regarding performance of operating systems during the RA phase. 5. The RA Specialist should complement and work closely with the P.E. responsible for approving the remedial design. Page 6 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 6. The RA Specialist should be assigned to the site at the Pre-RAP stage and remain involved throughout the duration of active remediation. B. O&M Inspector Duties - O&M Inspectors will be trained and dedicated to the inspection of all aspects of remedial systems from construction and startup to routine operation and maintenance. While periodic verification of the items listed below is desirable, this should not imply that the full scope must be verified and documented during each inspection or re-inspection. The frequency and specific scope of any given inspection will be determined by the inspector and the BPSS/LP Team. O&M Inspectors shall endeavor to coordinate the scheduling of site inspections requiring the Contractor’s on-site presence with regularly scheduled O&M visits. If the O&M Inspector requires the Contractor to be on-site at times other than regularly scheduled O&M visits, then the Contractor shall be compensated using template rates where applicable. The O&M Inspector shall: 1. Verify that the remediation system components are installed in accordance with the approved RAP or RAP Mod and the as-built drawings. 2. Verify that the equipment is being maintained in accordance with the manufacturer’s specifications and approved RAP/RAP Mod and record any evidence to the contrary. 3. Verify that the remediation system performance measurement devices are installed in accordance with the approved RAP/RAP Mod and that they are operable and capable of measuring the required parameters, including: hour meters, electric meters, flow meters and totalizers, pressure gauges, vacuum gauges, liquid level indicators, etc. 4. Verify that the system equipment and components are operating properly, and record all observations and system performance parameter measurements at the equipment, manifolds and wellheads/treatment points, as applicable. 5. Verify that the critical fail-safe/interlock mechanisms are installed in accordance with the approved RAP/RAP Mod and ask the contractor to demonstrate that they are functioning properly, if possible (some of the examples listed can not be reasonably tested during an inspection). These devices are designed to prevent safety risks, damage to major equipment components or discharge of contaminants to the environment by causing deactivation of the system under certain conditions. Examples include high liquid level sensor/cutoff, high pressure sensor/cutoff, air sparge shut off if VES fails, low oil level sensor/shut off, high temp sensor/cut off, power supply monitor/cut off, etc. 6. Observe and record general site conditions and any factors affecting site safety or cleanup efficiency. Page 7 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 7. Verify that any State-owned equipment located on site has the proper tags and is consistent with the State-owned property inventory records. 8. Document the results of each inspection using the most recent version of the standardized BPSS O&M Inspection Form. 9. Inspect each active remediation system no less than three times per year. III. Contractor Performance Criteria The Contractor shall demonstrate the following performance criteria. Failure to meet one or more of these performance criteria may be grounds for removal as the designated Contractor of Record for the site or, in severe cases, removal of the Contractor from the Petroleum Cleanup Preapproval Program. See Sections XI and XII of this initiative for details. If the Contractor believes that specific conditions beyond their control have caused or significantly contributed to its failure to meet any of these performance requirements, they may submit detailed supporting documentation to that effect and the Department shall consider such documentation in any decision regarding Contractor non-performance. Such conditions may include but not be limited to, Department imposed limitations or requirements, natural events, and actions by other parties. A. System Run Times - Average monthly remediation system run times shall be at least 80% of the design run time specified in the approved RAP or RAP Mod for each major treatment process. This run time criteria shall not apply to the first quarter of system operation following construction and startup. The design run time may not be the same for all components or processes (i.e., an AS/SVE system may be designed to run continuously for a specified period and then stop while the aquifer is allowed to equilibrate - pulsing). B. System Performance - Average monthly remediation system performance shall be within +20% of the design capacity specified in the approved RAP or RAP Mod or the optimum capacity observed during startup, whichever is less, for each of the major treatment processes (groundwater recovery, air sparge, vacuum extraction, etc.) at the point of recovery or treatment, including flow rates, vacuum pressures, injection pressures, etc. This variance is intended for overall performance evaluation and should not be construed to imply that deviation from any critical performance or safety design thresholds established in other Department rules or guidance are acceptable (i.e. SVE flow rate must be at least 50% greater than air sparging air flow rates, as specified in Rule 62-770.700 (5)(c), F.A.C.). However, exceptions shall be considered where, in the interest of dynamic site management, the Contractor intentionally modifies flow rates or pressures to or from individual recovery wells or treatment points during the course of the cleanup to optimize the system effectiveness. Such limited changes within + 20% of the approved design may be implemented without a RAP Mod if reported to the Department Page 8 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE with detailed explanation and justification at the time of implementation as well as in the next quarterly or annual RA Report to avoid the appearance of substandard system operation. Any such changes that would exceed the + 20% limit shall require notification to the BPSS/LP Site Manager prior to implementation, at which time a site-specific decision will be made regarding the necessity for a RAP Mod. C. Preventative Maintenance - The Contractor shall conform to all of the manufacturer’s recommended maintenance requirements for the remediation equipment and document using the comprehensive Preventative Maintenance Checklist referenced in Subsection V. F. D. Performance Measurement and Fail-Safe/Interlock Devices - The Contractor shall repair or replace non-functioning system performance measurement and critical fail-safe/ interlock devices, within 3 business days of discovery or notification by the FDEP/LP. Extensions of this timeframe may be granted on a case-by-case basis if justified due to extenuating circumstances and approved by the Site Manager’s supervisor. E. Detection of System Shutdown or Malfunction - The Contractor shall detect system shutdowns or malfunctions within 3 business days of occurrence through remote sensing technology such as auto-dial alarms, telemetry, etc. F. Response to System Shut Down or Malfunction - The Contractor shall respond to system shutdowns or malfunctions within 3 business days of discovery or notification by the FDEP/LP, including evaluation of the problem, minor repairs and re-start if possible. Major repairs or system component replacement should be completed within one week of the close of this 3 business day response period provided replacement equipment is available. If the equipment is not readily available or decisions regarding warranty coverage cannot be finalized, the Contractor shall provide the Department/LP Site Manager with an acceptable replacement schedule within this timeframe, including copies of all correspondence with the equipment manufacturer or vendor. Extensions of these timeframes may be granted on a case-by-case basis if justified due to extenuating circumstances and approved by the Site Manager’s supervisor. G. Reporting of System Problems and Response Actions - The Contractor shall report to the FDEP/LP Site Manager within the timeframes listed below in a manner that will provide for documentation of the actual time and date the notification occurred (i.e., e-mail, fax, courier, etc.): 1. System shutdowns or malfunctions within 2 business days of discovery or notification by a representative of the FDEP/LP other than the Site Manager. 2. Initial response actions and evaluation of the cause of the shutdown or malfunction within 2 business days of the response. Page 9 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 3. Major repairs or replacements within 2 business days of completion. H. Cleanup Milestones – The Contractor shall strive to achieve contaminant reductions at or below the established cleanup milestone goals for each quarter for each contaminant group in all key wells. Each RA Report shall include an evaluation of cleanup progress relative to the milestone objectives and an explanation of the reasons for not achieving the cleanup objectives. If contamination reductions do not meet these goals, the quarterly and annual RA Reports must provide an explanation of the reasons for not achieving the required cleanup progress, the specific steps already taken to improve future performance and/or a means for correction of the problem. However, because conclusions regarding the degree of cleanup progress at quarterly intervals do not reflect a high level of confidence (due to normal variations in groundwater levels, sampling technique, laboratory results, etc.), discussion of strategies for improving cleanup performance in the quarterly RA Reports should generally be conceptual in nature. The annual RA Reports must provide a higher degree of analysis and specific recommendations for corrective action in accordance with the Department’s April 19, 1999 “Procedures to Establish Milestones and Conduct Remediation Progress Evaluation” if cleanup progress is inadequate. I. RA Phase Reporting - The Contractor shall submit accurate and timely (within 60 days of the startup/anniversary date, as applicable, or as specified in the work order) startup, quarterly and annual RA Reports that include all of the required components for performance and monitoring data, milestone evaluation, maintenance and repair summaries, response times, recommendations, etc., outlined in Subsection V. F. Each RA Report submittal (startup, quarterly, and annual) shall include, but not necessarily be limited to, electronic and paper copies of the BPSS RA Summary Report in the standard format specified in Attachment A of the RA Initiative. J. Response to Comments and Requests - The Contractor shall respond to technical report comments and requests for information or corrective action by the FDEP/LP Site Manager, RA Specialist or O&M Inspector within 30 days if no fieldwork is required and within 60 days if fieldwork is required. K. Cooperation with Inspectors - The Contractor shall cooperate with O&M Inspectors and Site Managers and respond within 7 days of their requests to: 1. Coordinate site visits for inspection and re-inspection. 2. Provide keys or lock combinations to remedial system compounds, buildings, wells, vaults, etc. 3. Review maintenance, repair and warranty records, and field notes. 4. Demonstrate operation of equipment, performance measurement, monitoring, Page 10 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE telemetry, and critical fail-safe/interlock devices (if applicable), etc. IV. Pre-RAP/RAP Mod Process A. Pre-RAP Meetings and Teleconferences – The Site Managers, Geologists, and Design/Review Engineers for the BPSS/LP and Contractor as well as the BPSS/LP RA Specialist shall engage in a Pre-RAP meeting or teleconference. A thorough understanding of the site, based on available records, and the RA Initiative procedures is required from all parties involved in the meeting. Face to face meetings are encouraged but not required. The cost for one local Pre-RAP meeting or teleconference is included in the RAP and RAP Mod templates. In the event out of town travel is necessary for these or subsequent meetings, the travel costs can be negotiated using Preapproval templates where applicable. The Pre-RAP meeting or teleconference shall be conducted within 60 days of approval of the site assessment, if possible, and include: 1. Review of the physical site considerations. 2. Completion of the Pre-RAP Checklist. 3. A determination of the potential strategies for remediation, including: a. A general discussion of the applicability of the cleanup strategies contained in the May 21, 2003, BPSS “Procedures for Evaluating the Cleanup Strategy on Complex, Difficult or Costly Petroleum Remediation Sites in the Preapproval Program.” These procedures consider the use of risk management options and/or phased approaches to cleanup and are to be used on sites where post-assessment costs are projected to exceed $500,000 and/or whenever the projected cleanup timeframe is greater than four years. b. An evaluation of the use of source removal, short-term or intermittent remediation events using mobile equipment as an alternative to longer-term active remediation with an installed system. 4. A decision on the appropriate scope and level for RAP or RAP Mod. 5. The establishment of active remediation cleanup goals (e.g., Rule 62-770.690, F.A.C., and 70% NADCs, 90% reduction or CTLs) and final cleanup goals (i.e., complete cleanup to groundwater and soil CTLs or SRCO with conditions). a. See Subsection V. B. for a more complete discussion on establishing goals. b. Note that the goals established in accordance with these procedures for active remedial action in the Preapproval program do not in any way alter the requirements specified in Chapter 62-770, F.A.C., for achieving natural attenuation criteria or final site cleanup closure. c. If the Property Owner/Responsible Party elects to pursue an SRCO with conditions as the final cleanup goal and agrees to institutional and, if applicable, Page 11 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE engineering controls, then he/she shall also be involved or represented in the PreRAP discussions. Failure to elect to pursue or not pursue an SRCO with conditions at this time shall not be binding. 6. A determination of which technologies are most suitable for the site conditions and, if applicable, a discussion of the reasoning for a proposal to not conduct a pilot study. 7. A determination of any additional RA-specific data that may be necessary. B. Pilot Testing – Most sites shall undergo a pilot tests of the proposed remedial technology: 1. The pilot test is critical in establishing the correct type, size, scale and scope of the proposed system and shall be used to: a. Determine if the proposed technology will be suitable for the site. b. Measure the radii of influence. c. Establish design parameters for full-scale system design. 2. The Pilot Test Plan shall be submitted and approved before conducting the pilot test. a. All pilot tests shall be conducted in accordance with the BPSS pilot test guidelines. b. Any additional site work required for implementation of the pilot test (e.g., treatment or measurement points) shall be done in such a manner as to maximize their potential for use in the eventual final remedial design strategy. 3. Pilot testing for more than one technology is allowable if the consensus among the RAP design team is that multiple technologies could be used to clean up the site or testing of more than one technology is necessary to identify the one most suitable and effective for the site conditions. 4. Appropriate and experienced Preapproval Contractor personnel must be on site during performance of the pilot test to insure that it is performed properly and that useful data are obtained. If the pilot test is not performed properly as described in the approved pilot test plan then it must be repeated at the Contractor’s expense. 5. The scope of a pilot test shall address all of the requirements of the BPSS pilot test guidance for the technology being evaluated. 6. A Pilot Test Report shall be submitted and shall contain all of the pilot test data, summarize the test results and draw appropriate conclusions as to the feasibility of the technology for the site, radii of influence, spacing of treatment points, and other relevant design information. Page 12 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 7. An alternative technology should be proposed in the Pilot Test Report if the pilot test results indicate that the technology tested will not be successful at the site. The alternative technology should similarly be pilot-tested before the design stage. 8. “Bench-testing” of remedial strategies is generally not recommended as an alternative to conducting a pilot study. 9. Wherever practical, supplemental site assessment or additional RA-specific data that may be needed for design shall also be collected as part of the pilot study mobilization event. 10. Proposals to not conduct a pilot study shall be submitted in writing, include the reasoning, and be approved by the BPSS/LP during the pre-RAP meeting. 11. Subcontracting of pilot testing is authorized and shall have oversight by an experienced engineer of the Preapproval Contractor. C. Integrity of Petroleum Storage Systems - The FDEP/LP Site Manager shall confirm the integrity of petroleum storage and distribution systems on site. Finalization of remedial system strategies and designs shall not occur until this step has been completed. 1. Review historical integrity testing and repair history of the site petroleum storage system for evidence of petroleum releases that have not been adequately addressed and abated, as well as the failure to comply with leak detection requirements that may be indicative of a new or ongoing release. This will require review of the compliance files in addition to the cleanup files. The cleanup Site Managers should discuss the compliance history with the Compliance Inspector. a. Any compliance violations should be evaluated for potential to be a contributing factor to the observed contamination. b. Any compliance violation that is suspected of being a contributing factor to the contamination must be immediately reported to the appropriate Compliance Inspector and corrected at the Owner’s/RP’s expense prior to startup of a remedial system or prior to (or in conjunction with) other remedial strategies such as excavation. c. If there is specific pre-existing evidence of a recent discharge and/or if a prior request for integrity testing of the storage system, overfill sumps or dispenser sumps has been made by the Compliance Inspector but not completed, then such testing shall be arranged and conducted at the Owner’s/Responsible Party’s expense. d. The Owner/Responsible Party shall repair any portion of the storage system or sump that does not test tight at their expense using a licensed Petroleum Storage System Specialty Contractor where required. e. The Department shall pay the cost of any testing that is not required by Chapter 62-761, F.A.C. Page 13 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 2. For closed storage systems the following must be reviewed: a. Closure reports and associated source removal reports. b. Type of closure (e.g., removed or abandoned in place). c. Proper closure procedures (a closure assessment is not required for program eligible sites). 3. Note that as the Electronic Storage Tank Inspection Reporting System (ESTIR) field data capture technology for Compliance Inspectors comes on line, STCM/PCT and OCULUS will be electronically updated. In addition, a report will be forwarded to the Site Manager of record, if applicable. These updates will occur on a day forward basis only and the Site Manager should still review the historic compliance records. 4. If this investigation has identified a significant source of new non-eligible contamination, the Owner/Responsible Party may elect to pursue a Site Rehabilitation Funding Allocation Agreement with the Department prior to cleanup of the combined plume. D. Final RAP/RAP Mod Meetings - Consider, when appropriate, an additional RAP/RAP Mod meeting by all personnel involved in the design and operation of the system to: 1. Evaluate pilot test results, supplemental assessment data and other data. a. Verify that the pilot test was conducted appropriately. b. Verify that the selected technology should be successful for cleanup of the site. 2. Finalize the choice of remedial technologies. 3. Confirm the design safety factors. 4. Confirm the number and spacing of recovery/treatment points. 5. Confirm the major remediation system components. E. RAP Work Orders – These work orders shall include provisions for: 1. Pre-RAP meetings/teleconferences. 2. Pilot Test Plan and Pilot Test Report submittal. 3. Optional follow-up meeting to the pre-RAP meeting. 4. RAP preparation. Page 14 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE V. RAP/RAP Mod and Remedial System Design A. Equipment Specifications and System Design. 1. All remediation system designs shall incorporate specifications which will result in critical components that are high quality, have excellent performance and reliability ratings, high run times, high efficiency and effectiveness, and: a. Have appropriate safety factors (well spacing, depths, pressures, equipment HP, flow rate, etc.) that are specified in the RAP/RAP Mod. b. Be capable of operation in accordance with the approved design run time and have a life cycle (under projected operating conditions) equal to or greater than the projected cleanup time. c. Include minimum performance parameters for efficiency and effectiveness of the system components. d. Include reasonable schedules for maintenance and logistical support. e. Enclosed, pre-assembled skid or trailer-mounted systems are encouraged. Such systems, where appropriate, can reduce on-site installation and assembly problems. f. All equipment shall be provided with a manufacturer’s warranty (see Subsection VI. B.). g. All equipment and parts shall have a “UL” (or equivalent) public safety rating wherever applicable. Systems that are assembled at the factory should also have “UL” or equivalent certification for the entire system. h. All electrical equipment and components shall be protected against power surges or oscillations in power. All electrical equipment and components shall be protected against lightning strikes. Wherever possible, systems should be designed to re-start automatically once the power stabilizes. Note, if equipment is damaged by electrical surges or drops, loss of phase or lightning strike and the Contractor has not taken appropriate measures to protect against such damage, the equipment shall be repaired or replaced at the Contractor’s expense. Conversely, if such protective measures were in place and damage still occurs, the Department may authorize additional costs for repair or replacement. i. Provide quick delivery (within 5 business days) for major or critical components from the manufacturer or supplier or keep critical components on-hand. j. Minor or common spare parts should be in the Contractor’s possession or readily attainable through local suppliers. k. Use of unusual components that have a long lead-time for delivery should be avoided or such critical parts kept on-hand. l. A Repair Response Plan shall be required to insure that the Contractor has a process in place to both monitor auto-dial alarms/telemetry and provide timely response within 3 business days. 2. Design strategies need to compensate for our inability to accurately predict remediation process flow distributions, contaminant mass and cleanup times. Page 15 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE Remediation system designs should err on the side of over design, especially for source area contamination. Designs for air sparging and multi-phase extraction systems, for example, should include a safety factor of 2.0 for source area remediation (i.e. twice as many wells or injection points in source area than the minimum dictated by the pilot test results). a. Design specifications for air sparge compressors, soil vapor extraction blowers, multi-phase extraction pumps, etc. should include reasonable safety factors providing extra capacity for efficient long-term operation. b. Parallel or zoned systems should be considered, where appropriate, to enable the efficient use (and potential re-use) of standard size equipment rather than unusually large high capacity models. 3. A RAP/Remedial System Design Checklist shall be included in every RAP/RAP Mod submittal. 4. It is important to incorporate the design parameters outlined above in the development of the bid specifications for remedial systems. The bid response must strictly adhere to the bid specifications in order to insure that quality equipment is selected. B. Cleanup Goals – These goals and scheduled time to completion are integral system design considerations: 1. The default ultimate cleanup end point for all sites are the Cleanup Target Levels (CTLs) in accordance with Chapter 62-770, F.A.C, unless level 1 risk management options outlined in Rule 62-770.680, F.A.C., are used to establish alternative soil CTL’s without the need for institutional controls or a conditional closure is to be pursued at the site and alternate closure levels apply for groundwater or soils. These procedures establish a protocol that will accelerate progress towards those goals. The initial target cleanup goals for the active remedial action phase established in accordance with this initiative are not necessarily the ultimate cleanup goals for site closure. 2. All remedial strategies shall incorporate all of the steps that will be necessary to achieve the initial target cleanup goals for the active remedial action phase established during the Pre-RAP meeting (i.e., Rule 62-770.690, F.A.C., and 70% of NADC’s or 90% reduction of the starting contaminant concentrations, whichever is more stringent applied to all wells based on the initial determination using the highest concentration wells) within the scheduled timeframe. 3. All RAP/RAP Mods shall establish milestones for achieving the initial target cleanup goals for the active phase of remediation conducted in accordance with this initiative with specific contamination levels and within specific timeframes (see Subsections V. C. & D.). Page 16 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 4. The presumptive target cleanup goal under these procedures for the initial active RA phase of cleanup is 70% of the (NADCs) as specified in Chapter 62-777, F.A.C., Table V for the petroleum products’ contaminants of concern listed in Chapter 62770, F.A.C., Table A (e.g., 70 ug/L benzene or 90% reduction of the initial contaminant levels in all wells if this would result in concentrations of less than 70% of NADCs in wells with the highest contaminant concentrations) in addition to meeting the natural attenuation criteria of Rule 62-770.690, F.A.C. a. The general time frame for sites to achieve the initial target cleanup goal of 70% of NADCs or 90% reduction, as applicable, is between one and four years for all but the most difficult sites and shall be determined on a site-specific basis considering the presence of free product, contaminant mass, lithological conditions, and other site-specific factors. The specific cleanup timeframe upon which the milestones are based shall be established and justified in the RAP or RAP Mod and shall be approved by the applicable FDEP Team or LP. b. Given the focus on aggressive designs and the use of equipment with high reliability and run times, all RAPs or RAP Mods for which a cleanup timeframe greater than four years is proposed must be reviewed by the key FDEP/LP Team members (Site Manager, RA Specialist, Review Engineer) in accordance with the May 21, 2003, BPSS Difficult Sites Evaluation Procedures. Based on this review and the technical findings, a recommendation for approval, if appropriate, will be forwarded by the BPSS/LP Team P.E. to the BPSS Chief Engineer and Geologist. This difficult site evaluation considers phased remediation strategies and/or alternate risk based site closure options. c. Conversely, cleanup timeframes closer to one year should be anticipated for sites with relatively small plumes and/or less challenging hydrogeologic conditions that require permanent remediation systems because they are not amenable to source removal, short term or intermittent remediation events. d. In addition to these reductions in groundwater contamination, all free product must be removed and all soil must meet the applicable soil cleanup target levels (SCTLs). SCTLs are generally the direct exposure residential and applicable (i.e. groundwater, surface water) leachability based criteria referenced in Chapter 62777, F.A.C., Table II for the petroleum products’ contaminants of concern listed in Chapter 62-770, F.A.C., Table A (unless level 1 risk management options outlined in Rule 62-770.680, F.A.C., are used to establish alternative soil CTL’s without the need for institutional controls or a conditional closure is to be pursued at the site and alternate closure levels apply for soils). Off-site contamination must also be addressed in accordance with Rule 62-770.690, F.A.C. 5. Where there is a demonstrated risk of exposure such as contamination detected in or migrating toward drinking water wells, discharges to surface water bodies, etc., Chapter 62-770, F.A.C., CTLs (i.e., the Cleanup Target Levels referenced in Chapter 62-777, F.A.C., Tables I & II for the petroleum products’ contaminants of concern listed in Chapter 62-770, F.A.C., Table A) may be considered as the endpoint for active remediation under this initiative on a site-specific basis. Page 17 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 6. Sites with relatively low levels of contamination or small plumes should be considered for source removal, short-term or intermittent remediation events using mobile equipment prior to installation of a permanent system and implementation of the RA Initiative requirements. 7. Once an O&M work order has been concluded in which the site has achieved the natural attenuation criteria of Rule 62-770.690, F.A.C. and 70% NADCs or 90% reduction, as applicable (or alternate goals approved in the RAP for the active remedial action phase) the initial cleanup effort tasked by the Department to the Contractor shall be deemed complete. At that time the Contractor, the Department and the Owner/RP (optional) shall meet to determine if the site should continue with active remediation. a. Sites that have achieved the established cleanup goal for the active remediation phase under the RA Initiative must be evaluated pursuant to Rule 62-770.690, F.A.C., to ensure that monitored natural attenuation is an appropriate strategy to reach site closure. b. If the decision is to continue under active remediation the Department and the Contractor shall establish new milestones for the achievement of CTLs. C. Remedial Action Milestones. 1. A cleanup milestone schedule defined in terms of contaminant reduction must be established in the RAP using the February 3, 2004, BPSS Cleanup Milestone Model. Cleanup milestones shall be established and in accordance with the April 19, 1999, BPSS Milestone Policy (with the exception of averaging contaminant concentrations across multiple wells). Note that this policy dictates that the first milestone for wells with free product shall be the removal of free product. 2. Baseline sampling for milestone measurement must be performed immediately prior to system construction or implementation of the remedial strategy (see Subsection VII. A., System Startup and Test Plan). Baseline data must all be from the same sampling event. The milestone concentrations schedule shall be revised to reflect the new starting concentrations prior to system startup if substantially different from the concentrations presented in the RAP/RAP Mod. Any changes to the cleanup time of the milestone schedule will require a RAP Mod approval for which no additional cost will be authorized for the RAP Mod preparation. Milestone schedules may be reevaluated if the baseline sampling data is demonstrated to be inaccurate or not representative of actual site conditions. The Contractor shall be compensated for justified re-sampling using template rates where applicable. 3. Solely for the purpose of measurement of groundwater contamination reduction milestones under this initiative, petroleum products chemicals of concern have been subdivided into seven groups as follows: Page 18 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE # 1. 2. Group Name Benzene TEX 3. Naphthalenes 4. 5. MTBE TRPH 6. PAHs (I) 7. PAHs (II) Group Description Benzene Sum of the concentrations of Toluene, Ethylbenzene and Total Xylenes Sum of the concentrations of Naphthalene, 1methylnaphthalene and 2-methylnaphthalene The concentration of Methyl Tert-Butyl Ether Concentration of Total Recoverable Petroleum Hydrocarbons Sum of the concentrations of Benzo(a)anthracene, Benzo(a)pyrene, Benzo(b)flouranthene, Benzo(k)flouranthene, Dibenz(a,h)anthracene, Chrysene, and Indeno(1,2,3-cd)pyrene that are above the applicable CTLs. Sum of the concentrations of all other polynuclear aromatic hydrocarbons that are above the applicable CTLs, excluding those included in “Naphthalenes” above. a. If the contaminant levels for any contaminant group are already at or below the goals for the active phase of remediation to be conducted under this initiative, then that group shall not be used in establishing quarterly and annual milestones. b. Contaminant reductions are measured in individual wells and not averaged across wells. Therefore, every key well must meet the specified quarterly and annual milestone for every applicable contaminant group in order for the milestone to be achieved. c. All contaminants present must still be monitored during remediation even if those contaminants are not utilized for the milestone cleanup progress evaluation schedule. d. Additional wells not identified as milestone evaluation wells may be specified for annual sampling in the work order to verify that uniform cleanup progress is being made in all areas of the site. e. The milestone schedules shall be developed using the February 3, 2004, BPSS Cleanup Milestone Model based on the linear reduction of contaminant concentrations in quarterly increments from the current contaminant group concentrations for each key well to the cleanup goals established for that contaminant group for the active RA phase to be conducted under this initiative. f. All individual contaminants must be at or below the goals for the active phase of remediation (70% NADCs or 90% reduction of starting concentrations or alternative goals established in the RAP/RAP Mod, whichever applies) in each well in order to achieve the final milestone under the RA Initiative. This applies to members of the contaminant groups that were not chosen as the indicator parameter as well as all constituents in all groups not used to measure achievement of milestones. It will be necessary to evaluate the ability to achieve Page 19 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE this individual chemical cleanup objective in the last few quarterly reports as the trend of contaminant reductions approaches the cleanup objectives of active remediation for the contaminant groups. g. All soil contamination must be at or below the applicable soil cleanup target levels (unless level 1 risk management options outlined in Rule 62-770.680, F.A.C., are used to establish alternative soil CTL’s without the need for institutional controls or a conditional closure is to be pursued at the site and alternate closure levels apply for soils) to achieve the final milestone under this initiative. 4. Sampling for milestones must be performed under static conditions at least once annually, preferably at the last quarterly event, to be included in the annual RA Report. Static conditions are defined as a minimum of one week after shut down of a mechanical or continuous chemical injection system. Additional wells that have had historic contamination or provide plume delineation may also be selected on a sitespecific basis and sampled annually. System shut downs under this provision shall create an exception to the system run time and performance criteria in Sections III and XI. 5. The final milestone for the active remediation phase must be confirmed under static conditions and require that all criteria in Rule 62-770.690, F.A.C., be met including: a. That groundwater contaminants meet 70% of NADCs or 90% reduction or alternate active RA phase goal established in the approved RAP/RAP Mod, as applicable. b. That soil contaminants meet SCTLs for soil, unless a conditional closure is to be pursued at the site and alternate closure levels apply for soils. c. That all free product at the site be removed. d. That these criteria be maintained during six months of post-remediation monitoring. 6. The FDEP also reserves the right to perform independent verification sampling at any time with or without notice to the Contractor. In cases where prior notice is provided, the Contractor may perform split sampling at no cost to the Department. In cases where prior notice is not provided, a copy of the report containing the sample results will be provided to the Contractor. 7. The timeframe for reaching cleanup milestones can be extended or reduced with proper technical justification in accordance with the April 19, 1999, BPSS Milestone Policy. If a more stringent final milestone for active cleanup has been approved prior to initiation (or completion) of the six-month post-remediation monitoring period previously established, then continuation of O&M may proceed in pursuit of the more stringent active cleanup endpoint without (or with minimal) interruption. Page 20 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE D. Cleanup Monitoring and Milestones. 1. Key wells for cleanup milestone measurements shall be established. 2. The February 3, 2004, BPSS Cleanup Milestone Model shall be used to generate a linear decay projection to the endpoint concentrations based upon baseline concentrations of the indicator parameters. Milestones shall be generated for each contaminant group in each key well. This milestone schedule is the objective for the active RA phase. 3. Milestone measurement criteria shall be the contaminant reductions in the contaminant groups outlined in Subsection V. C. above. The cleanup goals for a site shall be based on the contaminant reductions and timeframes established by the model and not based on percent reduction. 4. The Contractor shall evaluate cleanup progress compared to the established cleanup milestones in each quarterly and annual RA Report and include all information required by the April 19, 1999, BPSS Milestone Policy (with the exception of averaging contaminant concentrations across multiple wells), as well as graphical representation of data using the February 3, 2004, BPSS Cleanup Milestone Model. E. Construction and Startup Plan (see Section VII below for requirements during startup). 1. All RAP/RAP Mods shall have a Construction/Startup Plan and Schedule (including permitting). This step insures that the contractor has established a plan and thought through all of the issues and problems typically associated with construction and startup. 2. The Startup Plan shall outline details for the startup testing of the remediation system and equipment components. 3. All startup and testing procedures of equipment shall be conducted in accordance with the manufacturer’s recommendations. 4. The Startup Plan shall provide provisions for collection of all information required by Rule 62-770.700 (10), F.A.C., and applicable permits at the intervals specified for inclusion in the RA Startup Report. 5. The equipment manufacturer or supplier should be present on site at sufficient times during construction, assembly, startup and testing to insure proper installation and to address any equipment problems. Reasonable costs for equipment reps, including travel, are authorized and may be included in the equipment supplier or manufacturer bids for lease or purchase, but must be listed and approved separately. Page 21 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE F. System Maintenance, Monitoring and Reporting. 1. All RAP/RAP Mods shall address system maintenance and include: a. Plans for preventative and routine maintenance of all system components. b. Provisions that all system components be installed, protected and maintained in accordance with the requirements of the manufacturer’s warranty. For example, equipment not designed to be exposed to the elements should be covered or housed in a trailer or building. c. Provisions that a site-specific System Specifications and Operations Manual will be provided with the RA Startup Report that includes a summary of all equipment components and specifications, a copy of all equipment warranties, a copy of all equipment manufacturer’s recommended maintenance requirements, and a comprehensive Preventative Maintenance Checklist covering all system components. A separate copy of this manual shall be kept on-site for reference by the Contractor and FDEP/LP staff. d. Provisions that all preventative maintenance activities will be documented each month, with dates performed, on a copy of the Preventative Maintenance Checklist discussed above. 2. All RAP/RAP Mods shall address system monitoring and include requirements for: a. Hour meters on key components representative of the run time for each remediation process. b. System performance measurement devices. c. Critical fail-safe/interlock mechanisms. d. Totalizing flow meters for groundwater recovery. e. Auto-dial malfunction alarms for all critical components. f. Telemetry for remedial systems will be approved on a site-specific basis with logistical merits. g. The purpose of this enhanced monitoring, including auto-dial and telemetry, is to distinguish between a system that is running and one that is performing, to insure that running systems are converted to performing systems, and to insure that Contractors know when system or component failures occur and to respond promptly. h. The Contractor shall identify “critical components” in design so that repair/spare parts and auto-dial alarms can be properly planned for. 3. All RAP/RAP Mods shall address RA phase reporting. Each submittal (startup, quarterly, and annual) shall include but not necessarily be limited to, electronic and paper copies of the BPSS RA Summary Report in the standard format specified in Attachment A of the RA Initiative. Each RA Report shall include the following information, as applicable: a. Identification of the Site (name, address, FDEP Facility ID#), Work Order # (or Task Assignment #), Contractor, Project Manager, Site Manager and Team or LP. b. Site assessment highlights. Page 22 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE c. Description of each treatment process subsystem (i.e. AS, SVE, P&T, MPX), including the equipment manufacturer, equipment supplier, specifications and capacities, serial numbers, recovery/treatment points, screen intervals, purchase or lease cost, and warranty. d. Summary of key well milestone status by quarter (% of schedule value achieved). e. Evaluation of system run time for each treatment process by quarter. f. Estimated contaminant plume size annually. g. Summary of equipment performance including repair, replacement, warranty status, and dates and hours used for each event. h. Milestone evaluation including analytical data for each key well and sample event (the February 3, 2004, BPSS Cleanup Milestone Model includes data tables and graphing functions to assist in this evaluation). i. System performance parameter summaries for each applicable treatment process (i.e. GW, AS/SVE, MPX), including manifold and treatment/recovery points, etc. j. Remote sensing data from telemetry or auto-dial alarm systems, including dates, data received, operation check, responses and response times. k. Summary of responses to system shutdowns or malfunctions, including actions taken and response times. l. Copies of completed Preventative Maintenance Checklists for all manufacturer’s recommended maintenance performed and a summary of all equipment repairs and replacements. m. Summary of manufacturer/supplier warranty performance (was warranty honored, what was timeframe to resolve warranty claims and turn around on repair /replacement). n. Summary of manufacturer/supplier non-warranty performance (satisfactory technical support, reasonable turn around time for repairs or parts). VI. Remedial Equipment Considerations A. Lease vs. Purchase of Remediation Equipment Prior to procuring equipment, a cost benefit analysis should be performed to determine whether leasing of the remediation equipment will be more cost effective overall than purchase considering the proposed milestone schedule and length of use for each particular equipment component, as well as mobilization and setup. This analysis shall be included in the Contractor’s proposal for RA Construction. 1. The following criteria shall apply to equipment lease: a. All costs for extended warranties, service agreements or operation and maintenance agreements that may be provided by the equipment lease vendor shall be clearly segregated to allow a consistent cost comparison. b. All costs for maintenance, service, repair or replacement of leased equipment shall be the responsibility of the Contractor. Such expenses are covered by the equipment lease rate or by the O&M Template Package outlined in Section VIII Page 23 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE c. d. e. f. g. h. of this initiative, no additional compensation shall be authorized. However, Contractor mobilization (with no additional oversight) for major repair or replacement is authorized where necessary outside of regularly scheduled O&M visits. For the purpose of the cost benefit analysis, the cumulative lease cost (excluding supplemental service, maintenance or O&M agreements) shall be assumed not to exceed 115% of the cost to purchase equivalent equipment for the entire predicted duration of the active phase of cleanup established in the milestone schedule. For the actual equipment lease, the cumulative lease payments to a subcontracted vendor (excluding supplemental service, maintenance or O&M agreements) may exceed 115% of the cost to purchase equivalent equipment for necessary and approved use beyond the projected duration (timeframe) of active cleanup established in the original milestone schedule, provided no lease to purchase transaction takes place. For the actual equipment lease, cumulative lease payments to a Contractor for inhouse equipment owned by the Contractor shall not exceed 115% of the cost to purchase equivalent equipment for the entire duration (timeframe) of the active phase of cleanup required to reach the ultimate cleanup endpoint (SRCO or SRCO with Conditions). Lease to purchase agreements between the Contractor and vendor may be utilized if the Department is notified of all such transactions and the equipment is not removed from the site by the Contractor prior to the ultimate cleanup endpoint (SRCO or SRCO with conditions) without the Department’s written consent. If leased equipment is acquired through a lease to purchase transaction at any time, the maximum cumulative lease cost for the entire period required to reach the ultimate cleanup endpoint at the site shall not exceed 115% of the cost to purchase equivalent equipment. It is the Contractor’s responsibility to disclose all such lease to purchase transactions and to refund any lease payments it may have received in excess of the 115% limit for use at that site. All equipment leases shall be subject to the BPSS subcontractor bidding procedures. 2. The following criteria shall apply to equipment purchase: a. All cost for extended warranties, service agreements or operation and maintenance agreements that may be provided by the equipment vendor shall be clearly segregated to allow a consistent cost comparison. b. All costs for maintenance and minor service or repair of purchased equipment, including mobilization, shall be covered by the O&M Template Package and no additional compensation shall be authorized. c. Costs for repair or replacement of purchased equipment while covered under the manufacturers’ warranty period shall be the responsibility of the Contractor. The warranty or the O&M Template covers such expenses; no additional compensation shall be authorized. However, Contractor mobilization (with no Page 24 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE additional oversight), where necessary for major or replacement outside of regularly scheduled O&M visits is authorized. d. Costs for major repair or replacement of purchased equipment outside of the manufacturer’s warranty period, including mobilization where necessary outside of regularly scheduled O&M visits, are authorized in addition to the O&M Template Package. e. All equipment purchases shall be subject to the BPSS subcontractor bidding procedures. B. Equipment Warranties All remediation systems shall be required to include a manufacturer’s warranty and specific maintenance requirements and schedule to insure a valid warranty. 1. A specific warranty period for remediation equipment is not dictated by this requirement, only that a warranty shall be provided. The expectation is for such warranties to be consistent with industry norms, which may vary depending on the type of equipment. The warranties are expected to cover the assembly if multiple components of a system are assembled by the manufacturer or equipment vendor. There is no requirement that equipment warranties span the estimated cleanup time frame and such requirements included in bid specifications by Contractors shall not be grounds to justify unreasonable equipment prices. a. Equipment assemblies (e.g., enclosed/skid or trailer-mounted systems) shall be warranted by the manufacturer that the assembly itself is correct. Repair or replacement necessitated due to improper assembly or incorrect alignment of components shall be performed at no additional cost to the FDEP. b. Service plans or extended warranties should not be included in the equipment warranty or as part of the equipment price. Such pricing shall be listed separately. 2. Used equipment provided from the FDEP’s inventory shall be warranted by the FDEP. If proper maintenance has been performed while under the Contractor’s care, the FDEP will pay for equipment repair or replacement (Department may opt to lease in lieu of purchase) during the period of operation, including Contractor mobilization and labor to perform the repair or replacement. The BPSS Equipment Management Contractor will provide assistance in establishing proper maintenance schedules if the original manufacturer’s schedules are not available. C. General Equipment Considerations 1. Repair or replacement of equipment (purchase or lease) resulting from improper maintenance or operation that is not in accordance with the manufacturer’s recommendations will be at the Contractor’s expense and may also be a basis for removal of a Contractor from the site (see Section XI and XII). It is incumbent on the Page 25 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE Contractor to document proper maintenance using the comprehensive Preventative Maintenance Checklist outlined in Subsection V. F. 2. Actions and costs to address shut down or damage caused by vandalism (documented in a police report) or natural events such as lightning, hurricanes, tornadoes, floods and deep freezes shall be conducted at the expense of the Contractor if appropriate and reasonable precautions against such events were not implemented. Appropriate precautions shall include protection of equipment from the elements, securing equipment and enclosures against public access and high winds, protection of exposed piping and equipment against freeze, and protection against lightning strikes such as lightning rods and surge protectors. 3. Response actions and minor repairs to address and re-start systems shut down or damaged due to power surges, power drops, loss of phase or oscillations in power shall be covered by the O&M Template Package monthly allowance. Wherever possible, systems should be designed to re-start automatically once the power stabilizes. Major repairs and/or equipment replacement may be authorized for additional cost only if the Contractor has taken appropriate measures to prevent or protect against such damage. Failure to take appropriate precautions shall result in repair or replacement of damaged equipment at the Contractor’s expense. VII. Construction and Startup A. Remedial System Startup and Testing – These activities shall be conducted in accordance with corresponding plans outlined in the approved RAP/RAP Mod and Subsection V. E. of the RA Initiative. The following specific requirements shall apply during the startup test: 1. A planned duration of three days for typical systems and up to one week for large/ complex systems. Longer testing periods may be approved with justification on a site-specific basis. 2. If current (within 30 days) groundwater sample results are not available, conduct baseline groundwater sampling, under static conditions (prior to starting up the system), from a representative number of previously contaminated wells, as identified in the approved RAP/RAP Mod. 3. Record operating parameters for the system, daily for the first three days and at the end of the week. Applicable operating parameters (e.g., wellhead vacuum, injection pressure, groundwater extraction flow, etc.) shall also be recorded for each extraction/ injection point. 4. Collect daily effluent samples from the groundwater treatment systems and influent samples from individual groundwater recovery wells for the first three days of Page 26 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE operation. Note, in the case of multiphase extraction it is not possible to collect a groundwater samples from the individual recovery well. Such samples shall be taken at the first opportunity following separation of the commingled media. 5. For sites with groundwater treatment systems, record water level data and other applicable measurements that can verify radius of influence (e.g., dissolved oxygen for air sparging systems, etc.) from a representative number of monitoring wells (as specified in the approved RAP/RAP Mod) daily for the first three days of operation and at the end of the week. 6. For systems with soil vapor extraction systems, collect influent vapor samples from the treatment system and post-treatment air emissions (as applicable) once during the first week of operation (Daily sample collection for the first three days of operation may be appropriate in the instance of use of activated carbon for air emissions treatment and there is a possibility of breakthrough in the first few days of operation, or if daily results will benefit adjustments to the system during the first few days of startup). For thermal and catalytic units, temperature readings shall also be provided to determine the destruction efficiency, if obtaining effluent samples is not feasible due to temperature constraints. 7. Record concentrations of recovered vapors from individual extraction wells using an organic vapor analyzer with a flame ionization detector, or another appropriate field detection device, daily for the first three days of operation and at the end of the first week. 8. Obtain vacuum readings from observation points for soil vapor extraction systems, daily for the first three days of operation and at the end of the first week. 9. A 24-hour turnaround time for analytical results is required for all system’s samples (not monitoring well samples) collected during the first three days of operation. 10. Obtain field screening data (i.e., using an organic vapor analysis instrument) from buildings and confined spaces that may be of a concern for vapor build-up or short circuiting (e.g., drainage structures, etc.) during the first three days of operation. 11. Record the groundwater/product recovery ratio, when free product recovery systems are involved, daily for the first three days of operation and at the end of the first week. 12. Adjustments and/or modifications to the system should be made as necessary to achieve design performance specifications. Optimum observed performance should be recorded as baseline for measuring future system performance. 13. Test, if feasible, all critical fail-safe/interlock mechanisms for proper function. Page 27 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 14. Repair mechanical failures or leaks in equipment, piping, connections, etc. B. Dynamic Management - During startup, Contractor and FDEP personnel shall strive to interact and address problems as they arise to insure proper operation of the remediation system. 1. Qualified Contractor personnel with technical expertise are required to be on site, including an experienced Engineer for the first three days. 2. Key BPSS/LP personnel (i.e., Site Manager, RA Specialist, Review Engineer) shall be either on-site or readily available by phone, fax. e-mail, etc. 3. Data and information pertaining to baseline sampling and analysis, system startup performance, repairs, adjustments and modifications should be recorded and submitted as soon as available by e-mail, fax, etc., to the FDEP/LP key personnel. C. RA Startup Report – This report shall be submitted to the BPSS/LP within 30 days of conducting the startup test and must contain all measurements and data from startup, including the baseline sampling results and documentation of all adjustments or modifications made to the system, as outlined below: 1. A tabulated summary of all system performance data and monitoring results. 2. Site diagrams (drawn to scale, with a graphical representation of the scale and the North direction) depicting the following: a. The contaminant plume for each impacted medium with concentration contours showing the most recent sampling results. b. The operational parameters (i.e., dissolved oxygen, groundwater elevation, vacuum pressure, etc.) plotted per impacted medium to verify the effectiveness of the system (e.g., radius of influence, etc.). 3. A discussion on the interpretation of all data (providing the methodology used to evaluate the effectiveness of the remedial system) and any conclusions or recommendations. 4. If applicable, provide documentation, discussion and recommendations pertaining to mechanical failures, required repairs or modifications. VIII. O&M Template Package Cost A. O&M Template Package Options - The O&M Template Package is a monthly allowance designed to cover all of the costs to operate and maintain the remedial system after construction and startup through achievement of the established goals for the active phase of remediation. There are three template choices based on the size and complexity of the remediation system in the approved RAP/RAP Mod with a supplemental option for those Page 28 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE sites utilizing catalytic or thermal oxidizers for off-gas treatment during the initial period of treatment. The appropriate size O&M Template Package will be determined on a sitespecific basis using the following general criteria: Note, in the event that extenuating site specific considerations or unusual remediation system configurations result in uncertainty regarding the correct size of system to select, the Site Manager’s supervisor is authorized to approve the next larger size. Also, air sparging and vacuum extraction are considered separate technologies, as are multi-phase recovery systems if there are multiple technologies utilized to treat separate waste streams such as groundwater and air. 1. Small Systems are those using 1 to 2 remediation technologies with less than 10 treatment/recovery points. 2. Medium System are those using 1 to 2 remediation technologies with 10 to 20 treatment/recovery points or 3 remediation technologies with 20 or less treatment/recovery points. Most systems will fall into this category. 3. Large Systems are those using 2 or more remediation technologies with more than 20 treatment/recovery points. <10 Treat/Recovery Points 10 - 20 Treat/Recovery Points >20 Treat/Recovery Points 1 Technology Small Medium Medium 2 Technologies Small Medium Large 3 Technologies Medium Medium Large B. Costs Covered by O&M Template – costs and activities covered by the O&M Template Package include but are not limited to: 1. Routine system operation and evaluation (This list is for example only and not intended to be all inclusive): a. System and treatment/recovery point performance parameter data collection (pressure, vacuum, flow rates, temperatures, etc.). b. System related sampling of water and air streams including all recovery and treatment points. c. Adjustments to flow rate, pressure, vacuum, RPM, fail-safe/interlock settings. d. Equipment and sensor calibration. e. Recovery/treatment well water or product level measurements. 2. Routine preventative maintenance (This list is for example only and not intended to be all inclusive): a. Air compressor maintenance, including oil changes, vane wear measurements and routine vane replacement that does not require complete disassembly. b. Sparge/SVE blower maintenance. Page 29 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE c. d. e. f. g. h. i. j. k. Pump maintenance and cleaning (surface and submersible). Tray stripper cleaning. Heat exchanger cleaning. Filter cleaning or replacement. Pump/compressor oil changes. Cleaning and calibration of sensors, meters and gauges. Function checks of fail-safe/interlock mechanisms. Verification/replacement of safety guards and screens. Compound maintenance, weed control and general housekeeping. 3. Minor repairs (This list is for example only and not intended to be all inclusive): a. Repair or replacement of cracked or damaged pipes or hoses. b. Replacement of small parts such as valves, gauges, switches, belts, etc. c. Replacement of compressor/pump drive belts and couplings. d. Repair and painting of fences, gates, enclosures and compound covers. 4. Major repair or replacement of purchased equipment while covered under the manufacturer’s warranty or of leased equipment at any time. However, Contractor mobilizations and oversight are authorized where appropriate to facilitate such repair or replacement outside of regular scheduled O&M visits. 5. Trouble-shooting visits to diagnose system shut downs or malfunctions, make minor repairs and re-start systems. 6. Contractor oversight. 7. Mobilizations, parts, supplies, tools, and labor for above. 8. Minor RAP modification report preparation. Examples of minor RAP modifications include, revisions to the milestone schedule, equivalent equipment replacements or minor equipment changes not affecting the cleanup strategy, removal of off-gas treatment when no longer required, removal of treated ground water polishing when no longer required, etc. C. Costs Not Covered by O&M Template – costs and activities not covered by the O&M Template Package include but are not limited to: 1. Monitoring well sampling and water or product level measurements (excluding treatment/recovery points). 2. Laboratory analytical testing of all system and monitoring well samples. 3. Major repairs or modifications of purchased equipment outside the warranty or warranty period (This list is for example only and not intended to be all inclusive): Page 30 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE a. Blower vane replacement requiring complete disassembly (i.e., cleanout of shattered vane fragments). b. Oil seal replacement requiring dismantling of equipment. c. Additional system components such as carbon polishing, off-gas treatment, etc. 4. Major replacement of purchased equipment outside the warranty or warranty period (This list is for example only and not intended to be all inclusive): a. Replacement of large system components such as blowers, compressors, liquid ring pumps, submersible pumps, air/water and oil/water separators, etc. b. Replacement of air stripping tower packing. c. Replacement of carbon vessels or carbon change out of same. 5. Contractor mobilization and oversight for major repair or replacement of purchased or leased equipment if required independent of scheduled O&M visits, even if the actual repair or replacement was covered by the warranty or lease agreement. 6. Utilities including electricity, propane and sewer. 7. Remedial action reports, including startup, quarterly and annual. 8. Actions and costs to address shut down, malfunction or damage caused by natural events such as lightning, hurricanes, tornadoes, floods and deep freezes if the Contractor has taken reasonable and cost-appropriate precautions against such events. Appropriate precautions shall include protection of equipment from the elements, securing equipment and enclosures against high winds, protection of exposed piping and equipment against freeze, and protection against lightning strikes. 9. Any necessary repair or replacement of equipment that is determined to be the result of a failure to either perform preventative maintenance or to operate the equipment in accordance with the manufacturer’s recommendations or the approved RAP/RAP Mod will be the responsibility of the Contractor. 10. Major RAP modification report preparation. D. O&M Template Reference Table: Reference Table for O&M Template Package Allowance All necessary O&M visits and response to system shutdowns and malfunctions, including mobilizations All system related sampling and performance parameter data collection including recovery well sampling, water or product level measurements, treatment point vacuum and pressure measurements, flow rates, etc. Page 31 of 39 Included in Monthly Allowance Yes Yes 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE Monitoring well sampling and water level measurements All laboratory analytical costs All preventative and routine maintenance in accordance with the manufacturer’s recommendations/warranty and approved RAP/RAP Mod and completion of the Preventative Maintenance Checklist All routine supplies including filters, cleaning chemicals and lubricants Major exhaustible supplies including carbon change outs, stripper tower packing change outs, process chemical feedstock, etc. Major repairs/replacement of purchased equipment, including major components out of warranty, blower vane replacements, motor rebuild, etc. Minor or major repairs or replacement of leased equipment Mobilization and oversight for major equipment repairs or replacement (in or out of warranty, purchased or leased) if necessary outside of the scheduled O&M visit All operation costs including miscellaneous costs such as telephone service (for telemetry) and permit fees not already paid by the FDEP Utility costs including electric, sewer and propane fuel for thermal oxidizers Minor repairs/replacement of fittings, switches, valves, gauges, meters, hoses, etc. (parts and labor) Recovered product disposal System shut down at end of active remediation Minor RAP Mod report preparation Major RAP Mod report preparation Remediation equipment lease payments No No Yes Yes No No Yes No Yes No Yes No Yes Yes No No E. O&M Template Monthly Allowances – The O&M template package monthly allowances for the different remediation system categories shall be the same for all years. IX. 1. Small System: $2,776.92/month ($33,323.04/year) 2. Medium System: $3,254.33/month ($39,051.96/year) 3. Large System: $3,831.74/month ($45,980.88/year) 4. Supplemental Allowance for Therm/Cat-Ox Off-Gas Units $476.03/month (only for months actually used) O&M Process A. O&M Work Orders. 1. O&M work orders to implement the RAP/RAP Mod shall be prepared in accordance with the RA Initiative, issued for one year (in most cases unless subject to 18 month FCO budget cutoff) and incorporate by reference “all applicable criteria included in Page 32 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE the RA Initiative.” The milestone schedules for the key wells shall be a listed attachment to the O&M work order. The Contractor and the FDEP/LP Site Manager shall strive to maintain continuous operation of performing remediation systems by beginning the process of O&M proposal submittal and review 60 days prior to the expiration of the existing work order. If continued operation is warranted, the subsequent O&M work order should be issued prior to that expiration date. 2. O&M work orders for sites with active remedial systems shall utilize the applicable O&M Template Package for all routine operation, maintenance, trouble shooting, minor repairs and associated mobilizations as outlined in Section VIII. B. Exemption From RA Initiative - The RA Initiative and O&M Template Package do not apply to sites where: 1. Excavation, bio-injection or chemical injection is the selected remedial strategy unless that strategy also includes some sort of mechanical system either as part of the strategy or in addition to it. 2. Soil is only medium requiring cleanup. 3. Source removal, short-term or intermittent remedial actions using mobile equipment has been approved for relatively low levels of contamination or where contamination is limited to the immediate source area and might be expected to effectively attenuate following the limited treatment or removal. C. Contractor Diligence – Contractors shall diligently pursue the established cleanup milestones by adhering to the performance criteria outlined in Section III. D. Changes to Cleanup Milestones - Changes to the established cleanup milestones can be approved with justification (see April 19, 1999, BPSS Milestone guidance). However, all milestone changes must be addressed in a RAP Mod with FDEP/LP P.E. approval. E. Initial Notice of Contractor Performance Problems – When problems or deficiencies in Contractor performance are identified by the FDEP/LP, an initial notice outlining the specific issues of the concern should be sent to the Contractor and to the Owner/RP so that they are made of aware of the concerns early in the process and afforded the opportunity to remedy. If the FDEP/LP Site Manager, RA Specialist and Section Manager concur, an initial notice should be sent to the Contractor and the Owner/RP using the form letter in Attachment F. Contractor performance shall continue to be monitored for at least one additional quarter of O&M after issuance of the initial notice. If the performance problems are not adequately addressed during this period, the FDEP/LP may initiate the formal Contractor removal process outlined in Sections XI and XII of the RAI, which may result in selection of another Contractor by the Department. Page 33 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE X. Post-Active RA Monitoring A. Monitoring - All designated wells shall be monitored in accordance with Rule 62770.750, F.A.C. B. Evaluation and Action – The progress of the monitoring program shall be evaluated and action taken as necessary and justified to insure completion of the cleanup, including: 1. Switching back to active remedial action. 2. Continuing with natural attenuation monitoring until CTLs are achieved. 3. Implementing short term or intermittent treatment events. 4. Implementing polishing treatment. 5. Changing the ultimate cleanup objectives to “No Further Action with Conditions.” C. Payment – costs and activities during the post-active RA monitoring phase shall be based on standard Preapproval work orders. The O&M Template Package Cost does not apply to the monitoring only phase. XI. Contractor Non-Performance Determination Pursuant to Section 376.30711(5)(e), F.S., if a Contractor fails to perform its contractual duties to the satisfaction of the Department, the Department shall terminate the Contractor’s eligibility for participation in the Petroleum Cleanup Preapproval Program. This RA Initiative, however, contains the requirements and procedures for removing a Contractor as the designated Contractor of Record from a specific site. These same performance criteria, however, will also be part of the Department’s analysis of a Contractor’s performance if termination of his or her eligibility for participation in the Petroleum Cleanup Preapproval Program is being evaluated. A Contractor who fails to perform in accordance with the requirements of Chapter 62-770, F.A.C., the Preapproval Program Standard Operating Procedures, the Preapproval Work Order and particularly the performance criteria outlined in Sections III and XI of the RA Initiative may be removed as the designated Contractor of Record from a specific site. The Department shall consider the achievement of cleanup milestones in any final decisions regarding removal of a Contractor from a site. In a scenario where the nature and/or degree of non-performance is not severe, the benefit may be given to those Contractors that have achieved or exceeded the cleanup milestones in spite of the other shortfalls. Consequently, it is incumbent upon the Contractor to insure that the remedial system is operating in accordance with the RA Initiative requirements, to promptly implement corrective action where necessary, and to keep the FDEP/LP Site Manager informed about the status of the remediation system. Page 34 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE If the Contractor believes that specific conditions beyond their control have caused or significantly contributed to its failure to meet any of these performance requirements, they may submit detailed supporting documentation to that effect and the Department shall consider such documentation in any decisions regarding Contractor non-performance. Such conditions may include but not be limited to, Department imposed limitations or requirements, natural events, and actions by other parties. Determinations of Contractor non-performance that may result in the Contractor being removed from a site are separated into primary and secondary categories: A. Primary Issues - Documented instances of one or more of the following primary nonperformance criteria may be the basis for removal of a Contractor from a site without demonstration of repetitive or chronic occurrence: 1. Average remediation system run times in two consecutive quarters of less than 80% of the design run time approved in the RAP or RAP Mod for any of the major treatment processes or an average run time of less than 80% for an entire year. This run time criteria shall not apply to the first quarter of system operation following construction and startup. 2. Average monthly remediation system performance in two consecutive quarters of less than 80% of the design capacity approved in the RAP or RAP Mod or the optimum capacity observed during startup, whichever is less, for any of the major treatment processes at the point of recovery or treatment, including flow rates, vacuum pressures, injection pressures, etc. However, exceptions shall be considered where, in the interest of dynamic site management, the Contractor intentionally modifies flow rates or pressures to or from individual recovery wells or treatment points during the course of the cleanup to optimize the system effectiveness. Such intentional changes in individual well flow rates must be reported to the Department with detailed explanation and justification at the time of implementation as well as in the next quarterly or annual RA Report. Any such changes that would exceed the + 20% limit shall require notification to the BPSS/LP Site Manager prior to implementation, at which time a site-specific decision will be made regarding the necessity for a RAP Mod. 3. Failure to include a detailed evaluation of cleanup progress compared to established milestones in each quarterly and annual RA Report including all required information outlined in the April 19, 1999, BPSS Milestone Procedures (with the exception of averaging contaminant concentrations across multiple wells). 4. Failure to achieve the established cleanup milestone goals for each applicable contaminant group in all key wells by the last sampling event included in each annual RA Report without detailed documentation of the Contractor’s efforts to achieve the cleanup goals in that annual RA Report and all applicable prior RA Reports. Page 35 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE Documentation of Contractor effort shall include detailed explanations of the problem, evaluation of why the problem is (or has) occurred, reasonable actions already taken to correct the problem, and reasonable proposals for future corrective actions that, if appropriate and justified, may include modifications to the approved remedial system and/or strategy. See the Department’s April 19, 1999 “Procedures to Establish Milestones and Conduct Remediation Progress Evaluation” for the specific content for the annual RA Report when milestones have not been achieved. 5. Misrepresentation of any data or information in any RA Report or correspondence submitted to the Department or LP. 6. Failure to cooperate in a timely manner with reasonable requests from FDEP/LP staff to coordinate site visits for inspection, obtain access to remedial system compounds, buildings and recovery/treatment wells/vaults, review maintenance, repair and warranty records and field notes, or demonstrate operation of equipment, including measurement, monitoring, auto-dial alarms, telemetry, and critical fail-safe/interlock devices. 7. Failure to report any equipment lease to purchase transaction to the Department or removal of equipment that has been acquired by the Contractor through a lease to purchase transaction prior to the ultimate cleanup endpoint without the Department’s written consent. B. Secondary Issues - Documented repetitive or chronic instances of one or more of the following secondary non-performance criteria may be the basis for removal of a Contractor: 1. Failure to perform the preventative maintenance requirements recommended by the equipment manufacturer or failure to document such activities using the comprehensive Preventative Maintenance Checklist referenced in Subsection V. G. 2. Failure to repair or replace non-functioning system performance measurement and critical fail-safe/interlock devices within 3 business days of discovery or notification by the FDEP/LP. Extension of this timeframe may be granted on a case-by-case basis if justified due to extenuating circumstances and approved by the Site Manager’s supervisor. 3. Failure to detect system shutdowns or malfunctions within 3 business days of occurrence. 4. Failure to respond to system shutdowns or malfunctions within 3 business days of discovery or notification by the FDEP/LP, including evaluation of the problem, minor repairs and re-start (if possible). Extension of this timeframe may be granted on a Page 36 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE case-by-case basis if justified due to extenuating circumstances and approved by the Site Manager’s supervisor. 5. Failure to perform major repairs or system component replacement within one week of the close of the 3 business day initial response period provided replacement equipment is available. If the equipment is not readily available or decisions regarding warranty coverage cannot be finalized, the Contractor shall have provided the Department/LP Site Manager with an acceptable replacement schedule within this timeframe, including copies of all correspondence with the equipment manufacturer or vendor. Extensions of this timeframe may be granted on a case-by-case basis if justified due to extenuating circumstances and approved by the Site Manager’s supervisor. 6. Failure to report to the FDEP/LP Site Manager within the following time frames: a. System shutdowns or malfunctions within 2 business days of discovery or notification by a representative of the FDEP/LP other than the Site Manager. b. Initial response actions and evaluation of the cause of the shutdown or malfunction within 2 business days of the response. c. Major repairs or replacements within 2 business days of completion. 7. Submittal of quarterly or annual RA Reports more than 30 days past the deliverable due date established in the work order or verbal change order. 8. Failure to include electronic and paper copies of the BPSS RA Summary Report in the standard format specified in Attachment A of the RA Initiative with each RA Report submittal (startup, quarterly and annual). 9. Omission of required data or information in any RA Report or correspondence submitted to the Department or LP. 10. Failure to respond to RA Report comments or requests for information by the FDEP/LP Site Manager, RA Specialist or O&M Inspector within 30 days or by the due date otherwise specified, as applicable. XII. Contractor Removal Procedure A. Contractor Removal Process - All recommendations by FDEP/LP staff to remove a Contractor are subject to review by the RAI Review Committee and approval by the Chief of the BPSS (Bureau Chief) and shall comply with the following procedure: 1. If the Contractor performance problems have not been adequately resolved following the “Initial Notice of Contractor Problems” outlined in Section IX. E. of the RAI, and if the FDEP Site Manager, RA Specialist and Section Manager concur, a Contractor Non-Performance Summary Form (Attachment B of the RAI) shall be completed Page 37 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE with applicable backup documentation and forwarded to their Team Leader. For LPs, the corresponding staff shall complete the form and route to the BPSS Team Two Leader through their local Contract Manager and FDEP Contract Manager. It is very important that the backup documentation include copies of all correspondence between the Contractor and the Department or Local Program that is directly related to the non-performance issues, including letters, e-mails and phone logs. 2. The Team Leader shall initial the form if they concur with the recommendation and forward the original and six copies of the package to the Bureau Chief’s Office. The Bureau Chief’s Office shall log in the package and forward copies to each member of the RAI Review Committee. The RAI Review Committee shall be comprised of the six BPSS Cleanup Team Leaders (or their temporary designee). 3. The RAI Review Committee shall review and discuss the issues and supporting documentation and provide their recommendations and comments to the Bureau Chief. The Team Leader for the team from which the determination of nonperformance originated shall indicate the recommendation and comments of the Committee on the Contractor Non-Performance Summary Form and forward a copy to the Bureau Chief for review. 4. If removal of the Contractor is recommended by the RAI Review Committee and the Bureau Chief concurs, the Team Leader (or his or her designee) for the team from which the determination of non-performance originated shall prepare for signature by the Bureau Chief a formal Non-Performance Notice to the Contractor (Attachment C of the RAI). This notice shall specify the performance deficiencies, the Department’s intent to cancel further work at the site and remove the Contractor as the Preapproval Contractor of Record, and include a deadline of 10 working days from the date of receipt for remedy and receipt of the Contractor’s response. The Bureau Chief’s Office shall send the notice by certified U.S. mail or Federal Express with a copy to the Owner/RP and the applicable Team Leader and track the status of the response and deadline. 5. Upon receipt of the Contractor’s response or expiration of the response deadline, the Bureau Chief’s Office shall immediately forward a copy of the response or notification that a response was not received, as applicable, to each member of the RAI Review Committee. The RAI Review Committee shall review the response and advise the Bureau Chief of their recommendation and comments within 5 working days. The Team Leader for the team from which the determination of nonperformance originated shall indicate the recommendation and comments of the Committee on the Contractor Non-Performance Summary Form and forward a copy to the Bureau Chief for review. Page 38 of 39 265327647 FDEP - Bureau of Petroleum Storage Systems - Petroleum Cleanup Preapproval Program REMEDIAL ACTION INITIATIVE 6. The Bureau Chief shall render a final decision regarding removal of the Contractor and notification of the decision shall be sent to the Contractor within 10 working days of the date the Contractor’s response was first received or the close of the Contractor’s response deadline if no response was received, as applicable. B. Final Decision Notification Procedure 1. If the final decision is to remove the Contractor, the Team Leader (or his or her designee) for the team from which the determination of non-performance originated shall prepare for signature by the Bureau Chief a Final Decision Notice with the Contractor removal, work order cancellation, and retainage forfeiture option (Attachment D of the RAI) and an Owner/RP Notice (Attachment E of the RAI). The Bureau Chief’s Office shall send these letters by certified U.S. mail or Federal Express within the 10 working day timeframe referenced in Section A.5. above, and copy the Owner/RP(s), the Team Leader, and the original preparer of the Contractor Non-Performance Summary Form. 2. The Department shall select the Contractor for continuation of cleanup at sites where the Contractor has been removed by the Department due to non-performance unless an approvable contractor designation form (CDF) to switch cleanup contractors had already been submitted by the Owner/RP prior to receipt of the Contractor NonPerformance Summary Form by the Bureau Chief’s Office. 3. If the final decision is not to remove the Contractor, the result may or may not include a recommendation to issue a written warning to the Contractor for the nonperformance issues with or without other consequences. The Team Leader (or his or her designee) for the team from which the determination of non-performance originated shall prepare for signature by the Bureau Chief a Final Decision Notice with or without the Contractor warning option, as applicable (Attachment D of the RAI). The Bureau Chief’s Office shall send the letters by certified U.S. mail or Federal Express within the 10 working day timeframe referenced in Section A.5. above, and copy the Owner/RP, the Team Leader, and the original preparer of the Contractor Non-Performance Summary Form. 4. Following issuance of the Final Decision Letter, regardless of the outcome, the Team Leader (or his or her designee) shall forward a copy of the complete package, including the non-performance summary form with backup, the Contractor’s response and all notification letters to the BPSS site file. C. Incomplete Work Orders – Any work orders in progress that have not been completed at the time of notification of Contractor removal shall be subject to change order to back out the costs for the uncompleted work, including forfeited retainage. In the event a PUC contract applies in lieu of retainage, the PUC procedures for forfeiture of retainage shall apply. Page 39 of 39 265327647
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