BGE/RE/AH/0213
WIN
Fe br ua ry / Ma rch 201 3
Elec t ric it y
At home
an iPad
mini*
in this issue
Your electricity bill explained
3
Save even more with our Rewards Club
4
Connect to the Bord Gáis Energy Social Hub
6
Energy saving tips to lower your bills
7
Culture for kids at The Ark
8
*Terms and conditions apply
Welcome
to At home
W
elcome to another issue of At home, packed with
fantastic offers and handy tips. At Bord Gáis Energy,
we’re committed to providing the best service with
the best value for all of our customers.
We know that sometimes making sense of your bill can be
confusing, so in this issue we have compiled a short, simple guide
explaining the features of your electricity bill. We’ve also outlined
the everyday savings you can make as part of our Rewards Club.
How would you like to win a new book every week for your child?*
Turn to page 8 to learn more about this Bord Gáis Energy Book
Club competition. We also have an exciting opportunity for you
and your family to get a 50% discount* on family membership for
The Ark, Ireland’s only dedicated children’s arts centre.
In this issue you can learn about the many ways to connect with
Bord Gáis Energy and be in with a chance to win a new iPad mini*.
We’ve also put together a list of five easy ways to save energy and
lower your electricity bill.
I hope you enjoy your latest edition of At home and remember,
we’re happy to help you in any way we can.
Mark Prentice
Head of Retail
BoRD GÁIS ENERGY
*Terms and conditions apply.
We’d love to hear your feedback, or if you have any
questions, just drop us an email on [email protected]
Bord Gáis Energy may wish to contact you by post, telephone, in person, text or email with information about products
or services which may be of interest to you. If you do not wish to be contacted by us for marketing purposes please optout by either: writing to us at: Bord Gáis Energy, Data Protection Opt-out, PO Box 10310, Freepost F4062, Dublin 1 OR
completing the web form at bordgais.ie/energy/dp
Learn more about
your electricity bill
Understanding your electricity bill can be a bit difficult, so we have put together a
handy guide to some aspects of your electricity bill.
At home
3
On
your bill, we show
1
both your current and
previous meter readings.
An ‘A’ after these numbers
indicates an actual reading
carried out by ESB
Networks. ‘C’ means that
the reading was taken by
the customer, while ‘E’
shows that the reading
given is an estimate.
Any estimations will be
corrected by the next actual
reading of your meter.
2 Your MPRN (Meter
Point Registration
Number) is a unique
reference number that
identifies your meter
connection point.
2
1
3
5
3 The DG (Distribution
Group) code is an
industry code representing
your distribution use of
system group.
4 The MCC (Meter
Configuration Code) is
an industry code identifying
your meter configuration
code.
5 The standing charge
is a fixed daily charge
that covers the fixed costs
of supplying you with
electricity.
6 The total amount payable is shown here.
Your payment is due on the
date shown.
Prices and dates are for illustrative purposes only
6
4
Save even more with our
Rewards Club
At home
4
Last year we launched our Rewards Club to
say thank you to all of our customers
We want you to get the best value possible, and when you sign up to the Bord Gáis
Energy Rewards Club you have access to some fantastic offers with our partners Tesco
and the Bord Gáis Energy Theatre.
What does our
Rewards Club offer?
Our Rewards Club includes lots of treats and
money saving offers that are designed to save
you money every day. With the Bord Gáis
Energy Theatre, members of our Rewards Club
can get pre-sale tickets for amazing shows
at one of Ireland’s best family entertainment
venues. Our Rewards Club members can also
buy discounted tickets and get tickets when
a show has been sold out! You can learn more
about how to avail of these great rewards at
bordgaisenergyrewards.ie
Vouchers
=
€10 off your
Bord Gais
*
Energy bill
There’s even more rewards
with Tesco
We have teamed up with Tesco to give
you additional savings. With our Rewards
Club you can earn Tesco Clubcard points
every time you pay your Bord Gáis Energy
electricity bill. For every €2 you pay on your
electricity bill, you earn 1 Tesco Clubcard
point that can be used for shopping,
Clubcard deals or even more money off your
energy bill.
What’s more, you can also use your Tesco
Clubcard vouchers for double the savings off
your electricity bill. So for every €5 of Tesco
Clubcard vouchers, you get €10 off your Bord
Gáis Energy bill.
How do I register?
up
Sign at
re
for g s at
rd
rewa
ar
ds.ie
*
r
bo
It only takes a few simple steps to become
part of Ireland’s biggest and best Rewards
Club. You can register on the Bord
Gáis Energy Rewards Club website at
bordgaisenergyrewards.ie. All you need
to sign up is your MPRN and your account
number, both of which you can find on your
most recent Bord Gáis Energy bill. You will
also need an email address.
dg
w
aise rgyre
ne
What happens next?
Once you’ve registered you can log in and
see what rewards are waiting for you. You
can also set preferences for the type of
rewards you’d like to receive from us, view
your history and avail of the rewards that
interest you.
We’re happy you’ve chosen us to be your
electricity provider, with Ireland’s lowest
standard electricity prices** and Ireland’s
biggest Rewards Club. Bord Gáis Energy is
all about giving you more: more value, more
good times, more rewards.
Sign up for great rewards* at
bordgaisenergyrewards.ie
* Terms and conditions apply. You will be unable to avail of this offer if you are in arrears of more than 60 days. You will need
an email address to join the Rewards Club. For more details see bordgaisenergyrewards.ie/terms-conditions.
** Lowest standard electricity prices in Ireland at 15 October 2012 (Based on residential urban 24-hour tariff unit rate of
18.48 cent per kWh (inc VAT) estimated consumption of 5,300 kilowatt hours and annual standing charge @138.79
(inc VAT), compared to competitor rates in Republic of Ireland on 25/10/12).
5
At home
Every €5 of
Clubcard
Connect with Bord Gáis Energy
Over 30,000 already have
At home
6
Connecting with us has never been easier or more rewarding.
Join our growing communities on Facebook, Twitter, Google+
and YouTube to be kept up to speed on products and services
as well as exclusive online offers and promotions.
It can be hard to find time during your busy day to call us. To make it as easy as
possible to get in touch, you can also contact us for online customer support
and advice on Twitter and Facebook during our business hours.
For more information, check our website at bordgaisenergy.ie/social-hub/
Like us
facebook.com/BordGaisEnergy
Follow us
@BordGaisEnergy
Subscribe to our channel
youtube.com/BordGaisEnergy
Add us
google.com/+bordgaisenergy
* Terms and conditions apply.
Scan for the
chance to
win a new
iPad mini!*
Scan this QR code, answer a simple
question and be in with a chance to win a
brand new iPad mini or 1 of 10 @50 iTunes
vouchers as runner up prizes. You can also
visit http://brd.gs/BGEiPadMini to enter.
Energy Saving Tips
to lower your bills
At home
7
Sometimes it’s the smallest things that make the biggest
difference. Saving energy is great for the environment and
lowers the cost of your electricity bill. You can start out
with these five simple tips.
Switch appliances off when you’re not
1.
using them. On standby, appliances can use
up to 20% of the electricity they do when
they’re switched on.
4. Use lids on your pots and saucepans to
conserve energy and help your food cook
more quickly.
2. With ovens and fridges, only open the
doors when you really have to. This keeps
your oven hot and your fridge cold.
is spent on heating the water. When using
your washing machine, try washing your
clothes at 30°.
3. Turn off lights when you leave a room.
In the evening, you can also switch off
excess lights in your living room for some
atmospheric lighting.
For more simple ways to save
energy visit our website at
bordgaisenergy.ie/energy-efficiency
Source: Sustainable Energy Authority of Ireland (SEAI).
5. 90% of the cost of washing your clothes
Feed your family’s creativity
with 50% off family membership to The Ark
Bord Gáis Energy Book Club is happy
to announce that we are offering our
customers a 50% discount on family
membership at The Ark, Ireland’s only
dedicated children’s arts centre.
At home
8
The Ark, based in Dublin’s city centre,
is a children’s cultural centre that
introduces children to the joy, wonder
and creativity of the arts. In a unique,
specially designed building, children
aged 2 to 12 can explore all aspects
of the arts, from theatre, music and
literature to painting, film and dance.
There truly is no better way to nurture
hungry, young imaginations.
Family membership benefits include:
• Priority booking
• 20% off tickets for your family
• Regular opportunities for your child to bring their best friend to The Ark for free
• Free access to exhibitions
•Unicorn puzzle welcome gift
The usual price of family membership
is d60, so with this offer your family
can enjoy one year’s membership for
only d30. To avail of this 50% discount
on family membership at The Ark,
quote ‘BGEJAN2012’ when purchasing
family membership online (www.ark.ie/
membership) or by phone (016707788).
WIN
a book
every wee
k for
a year for
your child!*
Reading with your child is one of the most rewarding
things you can do, so we’re offering one lucky person the
opportunity to add to their child’s library by winning an
e-voucher for Easons.com for @500... enough to buy a year’s
supply of books!*
To be in with a chance to win this wonderful prize, visit:
bordgaisenergybookclub.ie/athome
*Terms and conditions apply.