Peak Performance:
Success In College And Beyond
Chapter 2
Expand Your Emotional
Intelligence
McGraw-Hill
Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Learning Outcomes
• Describe emotional intelligence and the
key personal qualities
• Explain the importance of good character,
including integrity, civility, and ethics
• Demonstrate responsibility, selfmanagement, and self-control
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Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Learning Outcomes
• Define self-esteem
and confidence
• Incorporate a positive
attitude and
motivation
• List the benefits of a
higher education
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Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Success Principle 2
Focus on CHARACTER, not just
skills.
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Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Emotional Intelligence And
Maturity
• Emotional
Intelligence
• Maturity
1. Self-awareness—
tuning in to yourself
2. Empathy—tuning in
to others
3. Change—tuning in
to results
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Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Character First: Integrity, Civility,
And Ethics
•
•
•
•
•
Character
Integrity
Civility
Empathy
Ethics
“The measure of a man’s
character is what he would
do if he knew he never would
be found out.”
Thomas Macaulay
British writer and politician
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Responsibility
I am responsible for…
• Forming positive habits
• Assessing my skills
• My feelings and actions
• Keeping my agreements
• Paying back student loans
• Setting goals
• My decisions and choices
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Responsibility
• Learning study and job skills
• Managing time and stress
• Personal and professional relationships
• Major and career planning
• Managing money
• Knowing what resources are available
• My health and energy
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Self-Control
1. Calm down
2. Clarify and define
3. Listen with empathy
and respect
4. Use “I” statements
5. Focus on one problem
6. Focus on win-win
solutions
“Holding on to anger
is like grasping a hot
coal with the intent of
throwing it at
someone else; you are
the one who gets
burned.”
Buddha
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Self-Esteem And Confidence
Confidence can develop from…
• Focusing on your strengths and positive
qualities
• Learning to be resilient and bouncing back
after disappointments and setbacks
• Using affirmations and visualizations to
replace negative thought and images
• Taking responsibility for your life instead of
blaming others
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Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Self-Esteem And Confidence
• Learning skills and competencies
• Focusing on giving, not receiving, and
make others feel valued and
appreciated
• Surrounding yourself with confident
and kind people
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A Positive Attitude And Personal
Motivation
A positive attitude encourages…
• Higher productivity
• An openness to
learning at school and
on the job
• School and job
satisfaction
• Creativity in solving
problems and finding
solutions
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A Positive Attitude And Personal
Motivation
• The ability to work with diverse groups of
people
• Enthusiasm and a “can do” outlook
• Confidence and higher self-esteem
• The ability to channel stress and increase
energy
• A sense of
purpose and
direction
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A Positive Attitude And Personal
Motivation
People who have a negative attitude may…
• Feel that they are victims and are helpless to
make a change
• Focus on the worst that can happen in a
situation
• Blame external circumstances for their
attitudes
• Focus on the negative in people and situations
• Believe adversity will last forever
• Be angry and blame other people
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How Needs And Desires Influence
Attitudes And Motivation
•
•
•
•
•
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Self-actualization
Self-esteem
Love/belonging
Safety and security
Physiological needs
Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
The Motivation Cycle
• Beliefs and
self-esteem
• Self-talk and
imagery
• Physical
reaction
• Behavior
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Motivational Strategies
McGraw-Hill
•
Act as if you are
motivated
•
Use affirmations
•
Use visualization
•
Use goals as
motivational tools
•
Understand
expectations
Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
Motivational Strategies
McGraw-Hill
•
Study in teams
•
Stay physically and mentally healthy
•
Learn to reframe
•
Reward yourself
•
Make learning relevant
Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.
The Benefits Of Higher Education
• Encourages
critical thinking
• Is a smart
financial
investment
• Prepares you for
life on the job
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Overcome Obstacles
• Don’t get
discouraged
• Create
positive mind
shifts
“I’ve missed more than
9,000 shots in my career.
I’ve lost almost 300 games.
26 times, I’ve been trusted
to take the game winning
shot and missed. I’ve failed
over and over and over
again in my life. And that is
why I succeed.
Michael Jordan
Professional basketball player
McGraw-Hill
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Peak Performance:
Success In College And Beyond
Chapter 2
Achieve Emotional Intelligence
McGraw-Hill
Copyright © 2011 The McGraw-Hill Companies, Inc. All rights reserved.