LAMPIRAN Q
(Kew. 284-Pin.2/94)
Bila menjawab, sila nyatakan
Nombor ini
No. Sebutharga: IKN/SH/2/2014
INSTITUT KANSER NEGARA
KERAJAAN MALAYSIA
(ARAHAN PERBENDAHARAAN 170)
NEGERI WILAYAH PERSEKUTUAN PUTRAJAYA
PERKHIDMATAN PEMBERSIHAN SELAMA TUJUH PULUH TUJUH (77) HARI BERMULA
16 MAC 2014 SEHINGGA 31 MEI 2014 DI INSTITUT KANSER NEGARA (IKN) PUTRAJAYA
SEBUTHARGA UNTUK BEKALAN BARANG-BARANG DAN PERKHIDMATAN
Kepada:
Pelawaan Sebutharga dikeluarkan
INSTITUT KANSER NEGARA ,
PUTRAJAYA
No. 4, Jalan P7, Presint 7
62250 Putrajaya
(Peti No : 2)
No. Telefon: 03-8892 5555
No. Telefon: …………………………………
No. Pendaftaran dengan Kementerian
Tarikh : 26 Februari 2014
Kewangan: ………………………………….
Kod Bidang Pendaftaran yang relevan
dengan pembelian ini: 221001, 221002 &
221003
Sila beri Sebutharga untuk Perkhidmatan Pembersihan Selama Tujuh Puluh Tujuh (77) Hari
Di Institut Kanser Negara (IKN) Putrajaya.
1.
tertakluk kepada syarat-syarat yang ditetapkan:1.1
Syarat Penyerahan/Penyempurnaan
1.2
Tarikh Penyerahan/Penyempurnaan dikehendaki 7 hari dari tarikh
taklimat.
1.3
Arahan Pengiriman Dihantar/serah ke alamat di atas
1.4
Sebutharga dimasukkan ke dalam satu sampul berlakri dan bertanda
No. Sebutharga IKN/SH/2/2014.
1.5
Sebutharga hendaklah dimasukkan ke dalam peti tawaran yang
berkenaan di alamat di atas tidak lewat pada jam 12.00 tengahari
7
Mac 2013.
1.6
Tempoh sah laku Sebutharga hendaklah (90) hari selepas tarikh
tutup.
Tarikh:
Tandatangan:…………………………………….
Nama Pegawai:
Jawatan
:
Bil.
Perihal Barang-Barang
Perkhidmatan Dan Syarat-Syarat
Khas
Untuk diisi oleh Jabatan
1.
Skop perkhidmatan seperti di
Lampiran A
2.
Jumlah tawaran harga keseluruhan
Unit Ukuran
Kuantiti/
Kekerapan
Untuk diisi oleh Penyebut
Harga
Tawaran harga secara terperinci
adalah seperti di Lampiran D
Tarikh Penyerahan/Penyempurnaan
ditawarkan adalah 2 minggu dari
tarikh SST
*Sila sertakan sesalinan Sijil
Pendaftaran dengan Kementerian
Kewangan/Sijil
Akuan Bumiputera, jika ada.
(i)
Harga (RM)
Harga yang ditawarkan adalah harga bersih; dan
(ii)
Tarikh penyerahan penyempurnaan adalah 2 minggu dari tarikh SST
Saya/Kami dengan ini menawar untuk membekalkan barang-barang/perkhidmatan di atas
dengan harga dan syarat-syarat yang ditunjukkan di atas dengan tertakluk kepada syarat-syarat
di atas dan di belakang ini.
Tandatangan
Penyebut Harga:………………………….
Nama dan No. KP:……………………….
Alamat Syarikat: ………………………….
Tarikh:………………………
LAMPIRAN A
SKOP PERKHIDMATAN
PERKHIDMATAN PEMBERSIHAN DI INSTITUT KANSER NEGARA (IKN) PUTRAJAYA
DEFINITION OF CLEANSING
Cleansing is a process which removes foreign material (e.g. soils, organic material, microorganisms) from an object (e.g. floor, wall, ceiling, furniture) to render it safe.
OBJECTIVE
1. To standardise cleaning procedures and schedules for Institut Kanser Negara (IKN),
Kementerian Kesihatan Malaysia.
2. To create an impressive and hygienically clean image of IKN, KKM.
SCOPE OF WORK
1.
To provide cleansing management which include.
1.1 General Areas
All Corridors
All Lobbies
Hospital Street
Staircases
Lifts
Toilets (respective wards and public)
Offices (Including administrative, medical record, medical social work, specialist office,
IT, Health Education, Rehabilitation Office, QA/Research etc)
Stores
Kitchen (Hospital)
Pantries
Balcony
Pavements, foot-paths
Parkings Area (External and Internal)
All other areas used by public
1.2 Medical Areas
Clinics
-
Examination Room.
Treatment Room
Waiting Room
Wards
Pantry
-
Toilets/Bath-Room
All Wards.
of the respective wards
-
of the respective wards
Independent Living Units, Patient Assessment, Common Therapy, Common Shared
Facilities. Any other rooms around the respective ward environment.
All other clinical areas used by public and staffs.
1.3
Specialised Areas
Radiotherapy & Oncology
Nuclear Medicine
Laboratories
Pharmacy
Central Sterilization Supply Unit
Imaging and Diagnostic
Isolation rooms
Operation Theatre
TCM
Dietetic and certain Kitchen Area
Any other rooms in the specialised areas.
1.4
Other Areas
All Specialist clinics (within the contract hospital boundaries).
-
Laundries
Seminar Rooms
Auditorium
Medical Stores
Admission Revenue
Central Registration
All stores
Telefonis room
Guard Room / Post / Area
Library
Porterage
Physiotherapy, Gymnasium,
Paliative
Home Cancer Care Unit
Quality and Research Unit
Health Promotion Unit
-
Medical Social Service
Volunteer Programme Unit
On-call complex
Mortuary
2.
Shall include collection and transfer of general (non-clinical) waste from the above areas
to the central storage facilities for such wastes in IKN. The Contractor shall also ensure
that the general waste is being disposed off from contract hospital by the Local
Authorities.
3.
Hospital staff to segregate waste and place them in suitable and recognisable colour
coded bags and containers.
4.
To supply according to contract adequate number, various sizes of black plastic bags
and containers for on-site bag holder of general wastes and also to supply suitable and
adequate number of storage containers at the central storage facilities for general waste.
5.
To provide management, equipment and chemicals for the cleansing of the above said
areas and waste collection management in accordance with the Operating Procedure.
All procedures proposed or used in order to implement the cleansing services shall be
approved by MOH and complies to all statutory and legal requirements.
6.
All equipment, chemical and disinfectants used for cleansing shall follows the
manufacturer’s instruction and be approved by MOH.
7.
To provide provisions and washing facilities according to contract at sinks i.e. detergent
and detergent dispensers, paper hand/roll towels and its dispensers and bag holders
lined with plastic bags.
CSP 001
A.
General Areas
1.
Corridors, Balcony and Staircase
1.1
Objective :
To ensure a clean and hygienic environment is being maintained in IKN, which shall be
dry and free from bad odours, surface stains, litters, dust and other foreign matters in
accordance to MOH requirements.
1.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
1.3
Definition :
Corridor / Walkway Common space provided for patients, staff and visitors to
get access from one place to another.
Stairways - Common staircases provided in the general areas for patients, staff and
visitors to get access from one floor to another.
1.4
Reference:
MOH Technical Requirement for Cleansing Services.
1.5
Responsibilities:
Contractor’s supervisor :-
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner :-
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff :-
a) To monitor the works performed.
1.6
Procedure:
Standards
-
Refer Basic Standard of Cleanliness.
Procedure
-
Clean, No surface stains
Clear passage (obstruction beyond control)
No rubbish in the environment
No spillage
Schedule/Frequency
2.
Lifts
2.1
Objective:
- Refer Schedule and Frequency of Cleansing Services
(Appendix 2.1 of MOH TRPI)
To ensure a clean and hygienic environment in a lift is being maintained in IKN which
shall be dry and free from bad odours, surface stains, litters, dust and other foreign
matters in accordance to MOH requirements.
2.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition:
Lifts Mechanical equipment used for raising and lowering users and other tools and
equipment from floor to floor activated by electricity.
2.4
Reference:
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities:
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff
a)
2.6
To monitor the works performed.
Procedure:
Standards
-
Clean and dry. No dust, spillage and rubbish.
Procedure
-
Mopping for the floor.
Damp wipe - wall.
Schedule/Frequency
3.
Stores
3.1
Objective:
-
Refer Schedule and Frequency of Cleansing Services (
Appendix 2.1 of MOH TRPI )
To ensure a clean and hygienic environment of a store is being maintained in IKN which
shall be dry and free from bad odours, surface stains, litters, dust and other foreign
matters in accordance to MOH requirements.
3.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
3.3
Definition:
Store - A place made available for all storage purposes.
3.4
Reference:
MOH Technical Requirement for Cleansing Services.
3.5
Responsibilities :
Contractor’s supervisor
a) To guide and supervise the cleansing performance of the Contractor’s cleaners at
their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff
a)
3.6
To monitor the works performed.
Procedure:
Standards
-
Clean, tidy and neat.
Free from dust.
Procedure
-
Vacuum.
Damp mopping
Schedule/Frequency
4.
Kitchen
4.1
Objective:
-
Refer Schedule and Frequency of Cleansing Services
(Appendix 2.1 of MOH TRPI)
To ensure a clean and hygienic environment of kitchen is being maintained in IKN which
shall be free from bad odors, surface stains, litters, dust and other foreign matters in
accordance to MOH requirements.
4.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
4.3
Definition:
Kitchen - A place where cooking and preparation of foods and drinks are
4.4
Reference:
done.
MOH Technical Requirement for Cleansing Services.
4.5
Responsibilities:
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff
a)
To monitor the works performed.
Special Requirement : Need permanent cleaner who is trained, vaccinated and
comply with any regulations related to food handling procedures.
4.6
Procedure:
Standards
Clean and tidy (high risk area eg. Cooking, preparation)
Floor dry, not wet, not slippery.
No cobwebs, surface stains
Mop/broomstick in kitchen area (except item belonging kitchen )
Glass-panes clean
Sinks - clean.
Perimeter drains – clean, no left-over food, odorless, no fungi
Food trap / Grease trap – clean, no left-over food, odorless, no
fungi,
no obstruction/ blockage
Hand washing area – adequate supply of hand soap & tissue
Procedure
-
Refer Basic Standard of Cleanliness
Schedule/Frequency - Refer Schedule and Frequency of Cleansing
Services (Appendix 2.1 of MOH TRPI)
5.
Pantries
5.1
Objective:
To ensure that a clean , hygienic and a satisfactory environment of a pantry is being
maintained in IKN which shall be free from bad odors, surface stains, litters , dust and
other foreign matters in accordance to MOH requirements.
5.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
5.3
Definition:
Dining
5.4
- A place provided for dining in a canteen of any hospital or hostel.
Reference:
MOH Technical Requirement for Cleansing Services.
5.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
5.6
Procedure:
Standards
-
Clean tidy and neat.
Furniture cleans, in order, neat.
No dusts.
No surface stains
No unpleasant smell.
Procedure
-
Vacuum
Damp wipe, Mop
Spot clean.
Refer Basic Standard of Cleanliness
Schedule/Frequency - Refer Schedule and Frequency of Cleansing
Services (Appendix 2.1 of MOH TRPI)
6.
Pavement/Footpath / Parking Areas (External and Internal)
6.1
Objective:
To ensure a clean and hygienic environment of pavement / footpath is being maintained
in IKN which shall be dry and free from bad odours, surface stains, litters, dust and
other foreign matters in accordance to MOH requirements.
6.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
6.3
Definition:
Pavement / footpath
- Common space provided for patients, staff and visitors to get
access from one place to another.
Parking Area (External and Internal) – All allocated space for vehicles.
6.4
Reference :
MOH Technical Requirement for Cleansing Services.
6.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
6.6
Procedure:
Standards
-
Clean
No litter, Clear passage
Procedure
-
Refer Basic Standard of Cleanliness.
Schedule/FrequencyRefer Schedule and Frequency of
Cleansing Services
(Appendix 2.1 of MOH TRPI)
7.
Toilets
7.1
Objective:
To ensure that a clean, hygienic and a satisfactory environment of a toilet is being
maintained in IKN which shall be dry at all times and free from bad odours, surface
stains, litters, dust and other foreign matters in accordance to MOH requirements.
7.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
7.3
Definition:
Toilet - A place made available for end users with facilities for washing and for bowel
movements.
7.4
Reference :
MOH Technical Requirement for Cleansing Services.
7.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
7.6
Procedure:
Standards
-
Clean and dry
No litter, Clear passage
Procedure
-
Refer Basic Standard of Cleanliness.
Adequate signage is put up up when doing the cleaning in
the toilet.
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services
(Appendix 2.1 of MOH TRPI)
8.
Drains Within Hospital Building
8.1
Objective:
To ensure that a clean, hygienic and a satisfactory environment of drains,floor traps and
manholes is being maintained in IKN which shall be dry and free from bad odours,
litters, dust and other foreign matters in accordance to MOH requirements.
8.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
8.3
Definition:
Nil.
8.4
Reference :
MOH Technical Requirement for Cleansing Services
8.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners at
their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
8.6
Procedure:
Standards
-
Clean
No fungi.
No stagnant water
Procedure
-
Clear with detergent
Remove all stagnant water and litter
Scrub with detergents weekly to remove stains
Kitchen – wash & scrub daily
Schedule/Frequency
-
Refer Schedule and Frequency of Cleansing
Appendix 2.1 of MOH TRPI )
9.
Central General Waste Collecting Area
9.1
Objective:
Services (
To ensure that a clean , hygienic and a satisfactory environment of a central general
waste store is being maintained in IKN which shall be dry and free from bad odours,
surface stains, litters , dust and other foreign matters in accordance to MOH
requirements.
9.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
9.3
Definition:
Central Waste Store A place to hold all general waste collected from the
contract hospital, for subsequent disposal by Local Authorities. It shall also be equipped
with washing facilities .
9.4
Reference :
MOH Technical Requirement for Cleansing Services.
9.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the management of the store.
b)
To ensure that the store is in accordance to the technical requirement of MOH.
MOH Staff
a)
9.6
To monitor the works performed.
Procedure:
Standards
-
Clean
Free from unpleasant / foul smells.
Kept locked.
Rubbish should be collected at least once a day
All rubbish in tight plastic bag.
Procedure
Scrub and wash with soap and water daily and
when necessary.
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services
( Appendix 2.1 of MOH TRPI )
CSP 002
B.
Medical Area
1.
1.1
Clinic
i.
Examination Room
ii.
Treatment Room
Objective:
To ensure a clean , hygienic and a satisfactory environment of a clinic is being
maintained in IKN which shall be dry and free from bad odours, surface stains, litters,
dust and other foreign matters in accordance to MOH requirements.
1.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
1.3
Definition:
Clinic
A place or room for medical observation, consultation and treatment of
patients in a hospital.
1.4
Reference :
MOH Technical Requirement for Cleansing Services.
1.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
1.6
Procedure:
Standards
-
Clean, neat, tidy (in proper arrangement)
All items labeled ( cleansing chemicals /
equipment )
Door tightly closed at all times
Waste bins must be clean, covered.
No surface stains
Procedure
-
Refer to Basic Standard of cleanliness
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services
(Appendix 2.1 of MOH TRPI )
iii.
1.1
Waiting Area
Objective:
To ensure a clean, hygienic and a satisfactory environment of a waiting area is being
maintained in IKN which shall be dry and free from bad odours, surface stains, litters ,
dust and other foreign matters in accordance to MOH requirements.
1.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
1.3
Definition:
Waiting areas - A place or room provided in a hospital for patients and visitors to wait .
1.4
Reference :
MOH Technical Requirement for Cleansing Services.
1.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
1.6
Procedure:
Standards
-
Clean, neat
Furniture in order
Telephone free from dust and odour
Suggestion Box free from dust and litters
Flower Pots - Free from stagnant water
Procedure
-
Refer to Basic Standard of cleanliness.
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services
( Appendix 2.1 of MOH TRPI )
2.
All Wards
i.
2.1
Patient Area
Objective:
To ensure that a clean , hygienic and a satisfactory environment of a the wards or
patient areas are being maintained in IKN which shall be dry and free from bad odours,
surface stains, litters , dust and other foreign matters in accordance to MOH
requirements.
2.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition:
Ward / patient area
- A place or room provided in a hospital for people who are
under medical treatment .
2.4
Reference:
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities:
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
2.6
Procedure:
Standards
-
Clean, neat and in order (furniture)
No broken furniture (Only removable items )
No litter
No unpleasant smell
Floor - No surface stains
Clean, dry, not slippery
Procedures
Vacuum / Dust control mopping , damp wipe , mop , spot
cleaning, wash and scrub.
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services
( Appendix 2.1 of MOH TRPI )
ii.
2.1
Pantry and Sinks
Objective:
To ensure that a pantry room or place in a hospital is kept hygienically clean in IKN
which shall be dry and free from bad odours , surface stains, litters , dust and other
foreign
matters in accordance to MOH requirements.
2.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition :
Pantry Area - A place or room provided in a hospital for preparation of food/drinks etc.
2.4
Reference :
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
2.6
Procedure:
Standards
-
Clean and dry, No foul smell
No left over food.
Covered bins, lined with plastic bags.
Procedures
-
Refer to Basic Standards of Cleanliness.
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services
( Appendix 2.1 of MOH TRPI )
iii.
2.1
Sluice Room
Objective:
To ensure that the sluice room in IKN is kept hygienically clean in which shall be dry
and free from bad odours, surface stains, litters, dust and other foreign matters in
accordance to MOH requirements.
2.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition :
Sluice room - A place or room provided in a hospital for washing and other purposes.
2.4
Reference :
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
2.6
Procedure:
Standards
- Clean and dry.
No foul smell
Procedures
- Refer to Basic Standards of Cleanliness.
Schedule/Frequency
- Refer Schedule and Frequency of Cleansing Services
( Appendix 2.1 of MOH TRPI )
iv.
2.1
Couch and Dressing Trolley
Objective:
To ensure that the facilities and equipment in IKN is kept hygienically clean in which
shall be dry and free from bad odours , surface stains, litters , dust and other foreign
matters in accordance to MOH requirements.
2.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition :
Nil
2.4
Reference :
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their espective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
2.6
Procedure:
Standards
-
Clean and dry.
No surface stains
Procedures
-
Schedule/Frequency
Refer Schedule and Frequency of Cleansing
Services ( Appendix 2.1 of MOH TRPI )
v.
2.1
Refer to basic standards of cleanliness.
Fridge for Medication
Objective:
To ensure that the facilities and equipment in IKN is kept hygienically clean in which
shall be dry and free from bad odours , surface stains, litters , dust and other foreign
matters in accordance to MOH requirements.
2.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition :
Nil
2.4
Reference :
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their espective work place.
b)
To ensure that the cleansing services are carried out in accordance to the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being achieved at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
2.6
Procedure:
Standards
-
Clean and dry.
No surface stains
Procedures
Schedule/Frequency
-
Refer to basic standards of cleanliness.
-
Refer Schedule and Frequency of Cleansing
( Appendix 2.1 of MOH TRPI )
Services
CSP 003
C.
Specialised Area
1
Radiotherapy & Oncolgy and Nuclear Medicine
(Nuclear Medicine dealing with radioactive, whereby the waste/product will be
manage by IKN,KKM )
1.1
Objective:
To ensure that the rooms or place in IKN is kept hygienically clean in which shall be
dry and free from bad odours , surface stains, litters , dust and other foreign matters (
especially pathogenic bacteria ) in accordance with MOH requirements.
1.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
1.3
Definition :
Nil
1.4
Reference :
MOH Technical Requirement for Cleansing Services.
1.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
1.6
Procedure:
Standards
-
Clean and dry.
Procedures
-
Refer to Basic Standards of Cleanliness.
Schedule/Frequency -
Refer Schedule and Frequency of Cleansing Services (
Appendix 2.1 of MOH TRPI )
Principle
-
When cases in progress, not to enter.
Cleansing schedule as re-arranged.
2
Laboratory, Pharmacy
2.1
Objective:
To ensure that the rooms or place in IKN is kept hygienically clean in which shall be
dry and free from bad odours, surface stains, litters, dust and other foreign matters (
especially pathogenic bacteria ) in accordance to MOH requirements.
2.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
2.3
Definition :
Laboratory - A place specially designed for scientific or medical experiments.
Pharmacy - An area specially designed for the preparation and dispensing of drugs.
2.4
Reference :
MOH Technical Requirement for Cleansing Services.
2.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of
cleansing task.
MOH Staff
a) To monitor the works performed.
2.6
Procedure:
Standards
-
Free from unpleasant smell
Clean and dry.
No surface stains
every
No fungus on walls
Procedures
-
Refer Basic Standards of Cleanliness.
Refer Management of Spillage.
Refer ClinicalWaste Disposal.
(Clinical Waste Management)
Schedule/Frequency -
Refer Schedule and Frequency of Cleansing Services
( Appendix 2.1 of MOH TRPI )
3
Central Sterile Supply Unit
3.1
Objective:
To ensure that the rooms or place in IKN is kept hygienically clean in which shall be
dry and free from bad odours , surface stains, litters , dust and other foreign matters (
especially pathogenic bacteria ) in accordance with MOH requirements.
3.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
3.3
Definition :
Nil
3.4
Reference :
MOH Technical Requirement for Cleansing Services.
3.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed.
3.6
Procedure:
Standards
-
Clean and dry.
No dust, cobwebs.
No fungus on walls
Procedures
-
Refer to Basic Standards of Cleanliness.
Schedule/Frequency
Refer Schedule and Frequency of
Cleansing Services
(Appendix 2.1 of MOH TRPI)
Principle
4
-
Basic cleaning in the area - Washing, packing ,
sterile
and
distribution.To be cleaned in 1/2 hour before work commenced and
at the end of the day before the unit closed. Clean from clean to
soiled area.
Separate clean mop heads for different areas. (
Sterile / Clean / Dirty )
Imaging and Diagnostic Room
4.1
Objective:
To ensure that the rooms or place in IKN is kept hygienically clean in which shall be
dry and free from bad odours , surface stains, litters , dust and other foreign matters (
especially pathogenic bacteria ) in accordance with MOH requirements.
4.2
Scope :
To follow and adhere to the scope as mentioned in the MOH requirement.
4.3
Definition :
Nil
4.4
Reference :
MOH Technical Requirement for Cleansing Services.
4.5
Responsibilities :
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
4.6
Procedure:
Standards
-
Clean and dry.
Procedures
-
Refer to Basic Standards of Cleanliness.
Schedule/Frequency -
Refer Schedule and Frequency of Cleansing Services
(Appendix 2.1 of MOH TRPI )
Principle
When cases in progress, not to enter.
-
Cleansing schedule as re-arranged
5
Isolation Rooms
5.1
Objective:
To ensure that the room or wards in a hospital is kept hygienically clean in IKN which
shall be dry and free from bad odours, surface stains, litters , dust and other foreign
matters ( especially pathogenic bacteria ) in accordance to MOH requirements.
5.2
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
5.3
Definition :
Ward / patient area - A place or room provided in a hospital for people who are under
medical treatment ( for serious or infected cases).
5.4
Reference:
MOH Technical Requirement for Cleansing Services.
5.5
Responsibilities:
Contractor’s supervisor
b) To guide and supervise the cleansing performance of the Contractor’s cleaners at
their respective work place.
c) To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
5.6
Procedure:
Standards
-
Clean and dry.
No bad odour , no surface stains , no litter
No dust.
Not slippery
Procedures
-
Refer to Basic Standards of Cleanliness.
Disinfect as recommended.
Treat and manage spillage if necessary.
Schedule/Frequency
-Refer Schedule and Frequency of Cleansing Services
(Appendix 2.1 of MOH TRPI)
CSP 004
D.
Other Areas
All Specialist clinics (within the contract hospital boundaries).
Laundries
Seminar Rooms
Auditorium
Medical Stores
Admission Revenue
All stores
Telefonis room
Guard House
Library
Porterage
Physiotherapy,
Mortuary
1.0
Objective:
To ensure that a clean , hygienic and a satisfactory environment of the area / room is
being maintained at HRC which shall be dry and free from bad odours, surface stains,
litters, dust and other foreign matters in accordance with MOH requirements.
2.0
Scope:
To follow and adhere to the scope as mentioned in the MOH requirement.
3.0
Definition:
Other areas - All areas identified as above in the boundaries of hospital.
4.0
Reference:
MOH Technical Requirement for Cleansing Services.
5.0
Responsibilities:
Contractor’s supervisor
a)
To guide and supervise the cleansing performance of the Contractor’s cleaners
at their respective work place.
b)
To ensure that the cleansing services are carried out in accordance with the
technical requirement of MOH.
Contractor’s cleaner
a)
To carry out cleansing works as per guidance and instruction given by their
respective supervisor.
b)
To ensure a satisfactory service is being acheived at every end of every
cleansing task.
MOH Staff
a) To monitor the works performed .
6.0
Procedure:
Procedure
-
Refer Basic Standard of Cleansing.
Refer Cleansing for General Areas.
Schedule/Frequency
-Refer Schedule and Frequency of Cleansing Services.
CSP 005
1.0
IDENTIFICATION OF SOURCE OF GENERATION AND TYPE OF
GENERATED
WASTE
Objective:
To clearly identify the actual source of generation of general waste strategically from:-
(i) General Areas
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
All Lobbies and Corridors
Hospital Street
Staircases
Lifts
Toilets (respective wards, staff change and public toilet)
All Offices (Including administrative, medical record, medical social work,
specialist office, IT, Health Education, Rehabilitation Office, QA/Research etc)
Stores
Kitchen (Hospital)
Pantries
Balcony
Pavements, foot-paths
(ii)
Medical Areas
Specialist Clinics
-
Examination Room.
Treatment Room
Waiting Room
Wards
-
All Wards
Pantry
-
of the respective wards
Toilets/Bath
-
Room of the respective wards
Independent Living Units, Patient Assessment, Common Therapy Common
Shared Facilities. Any other rooms around the respective ward environment.
(iii) Specialised Areas
a)
b)
c)
d)
e)
f)
Laboratories
Pharmacy
Central Sterilization Supply Unit
Imaging and Diagnostic
Isolation rooms
Any other rooms in the specialised areas.
(iv) Other Areas
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)
n)
2.0
All Specialist clinics ( within the contract hospital boundaries ).
Laundries
Seminar Rooms
Auditorium
Medical Stores
Admission Revenue
All stores
Telefonis room
Guard House
Library
Porterage
Physiotherapy
Gymnasium
Mortuary
Scope :
To follow and adhere to the scope as mentioned in the MOH’s Technical Requirements
document.
3.0
Definition :
(a) Source of generation
The people who create or generate non-clinical wastes in
the contract hospitals and institutions.
(b) Waste generated All wastes which is general (non-clinical) wastes.
4.0
References :
MOH Technical Requirement for Cleansing Services.
5.0
Responsibilities :
a)
Contractor’s Supervisor
To guide and supervise the collection and transfer of general waste from point
generation to the central store facility in accordance with the technical
requirement of MOH.
b)
Contractor’s Cleaner
To carry out the collection and transfer of general waste from point of
generation to the central store facility.
c)
MOH Staff
To segregate the waste accordingly .
CSP 006
1.0
SEGREGATION OF WASTE
Objective:
The procedure is prepared to facilitate the clinical and non-clinical staff of MOH
Institutions to carry out segregation of waste into clinical and non-clinical waste
produced from their respective departments/wards, etc.
2.0
Scope:
This procedure applies to clinical and non-clinical waste generated from all MOH
Institutions
3.0
Definitions/Notes:
Segregation of hospital waste into clinical and non-clinical is essential to ensure that
clinical waste is treated and handled properly to avoid any possible hazard and cross
infection to hospital staff, patients and the public. Clinical waste which is segregated will
be stored in yellow bag holders which will then be collected by the Contractor for
disposal.While the non-clinical wastes shall be collected using black bags and dispose
off during the scheduled collection of wastes.
4.0
5.0
References:

Management of Clinical and Related Waste in Hospital and Health Care
Establishments, MOH, July 1992.

Disinfection and Sterilization Policy and Practice, MOH Third Edition, 1994.
Responsibilities:
Clinical and non-clinical staff who produce clinical and non-clinical waste are responsible
for segregation of the waste. However, overall responsibility to ensure segregation is
carried out lies with the Head of the Institutions
6.0
Procedures:
Waste segregation would involve the following procedures
i.
Identify whether the waste is clinical or non-clinical (Staff should refer to CWMS
0000 for definition of clinical waste)
ii.
After determining that the wastes are general (non-clinical ), the waste should
immediately be deposited into the black bags in the bag holders provided for
collection and disposed by the Contractor during scheduled collection.
CSP 007
ON SITE BAG HOLDERS
1.0
Objective:
To describe the procedures for handling the on-site bag holders .
2.0
Scope:
To follow and adhere to the scope as mentioned in the MOH Technical Requirement for
Cleansing Services.
3.0
Definitions:
On site bag holder: The bag holder for general waste suitably positioned at appropriate
locations within a ward, department and general areas.
4.0
References:
i.
5.0
MOH Technical Requirement for Cleansing Services.
Responsibilities:
The Contractor’s cleansing porters shall be responsible to upkeep and maintain the onsite storage at their respective location.
The contract hospital’s director or management will give the approval to the Contractor
on the placement of the bag holders throughout the hospital area. MOH’s Officer will
monitor the Contractor’s operation.
6.0
Procedures:
i. The bag holders shall be neatly lined with clean black bags before being put into use.
ii. Any bag holder found to be stained shall be removed and cleaned at the central
general
waste’s store or an identified area approved by the contract hospital
director . There shall always be a bag holder at each of the approved designated
location whenever one is being removed.
iii. All bag holders shall be free from any pests.
CSP 008
1.0
MANAGEMENT OF SPILLAGE
Objective:
The procedure is prepared for clinical and non-clinical waste within the contract hospital.
2.0
Scope:
This procedure applies in accordance with MOH requirements and also to management
of clinical and non-clinical waste spillage.
3.0
Definitions/Notes:
Any splash (spillage) of clinical or non-clinical waste must be effectively handled to
prevent the possibility of cross-infection to other patients , members of staff or the
general public.
4.0
References:
MOH Technical Requirement for Cleansing Services.
5.0
Responsibilities:
Contractor’s cleaners shall attend to clean up spillage within the contract hospital upon
receiving any requirement regarding spillage. The response time to act upon such
instruction by user, is 10 minutes (maximum) from the instruction given.
6.0
Procedures:
1.
Use personal protection clothing and emergency equipment as
gloves,
apron.
2.
Warn any persons which may be at risk.
3.
Close off area with plastic tape and warning sign.
4.
Contain spillage - Disinfection using chlorine based chemicals.
available e.g.
5.
Clean up spillage and place collected wastes into yellow / black bags
discard in
bins.
and
6.
Mop with soap and water / clean water.
CSP 009
COLLECTION ROUTE, FREQUENCY AND TIMING OF
COLLECTION
1.0
Objective:
To ensure that collection route taken, frequency collection of general wastes follows the
schedule (timing) approved by MOH.
2.0
Scope:
To follow and adhere to the scope as mentioned in the Technical Requirement for
Cleansing Services.
3.0
4.0
Definitions:
Collection route and timing
:
These are the ‘passageway’ in the contract hospital
setup and the scheduling that is approved upon by
MOH management at local site.
Collection frequency
:
This is set out in Appendix 2.1 of TRPI document.
References:
i.
5.0
MOH Technical Requirement for Cleansing Services.
Responsibilities:
The Contractor shall discuss and propose to the respective contract hospital
management on the route and timing for collection of general wastes.
The contract hospital’s director or management will give the approval to the Contractor
before the program is implemented. MOH’s Officer will monitor the Contractor’s
operation.
6.0
Procedures:
i. General waste in black bags shall be collected daily or as frequently as set out in App.
2.1 of TRPI.
ii. Collection of general waste shall be carried out following an agreed time and via
designated routes and using suitable devices dedicated for such collection. On no
account shall general waste be collected with other wastes, or materials especially
clinical wastes.
iii. The routing and timing of collection shall be decided after consultation with the
Hospital Director.
iv. When formulating collection routes, the following important factors need to be
considered:
i. Minimise passage through patient care areas and other clean areas - subject to
approval of Pengarah Hospital.
ii. Try to avoid collection during visiting hours - subject to approval of Pengarah
Hospital.
iii. Avoid passage of waste through food preparation areas - subject to approval of
Pengarah Hospital.
iv. Avoid busy areas and public areas, if possible - subject to approval of Pengarah
Hospital.
v. Details of collection route shall be documented and submitted upon taking over
of the general waste collection services by the Contractor.
CSP 010
1.0
IDENTIFICATION OF RESPONSIBLE STAFF
Objective:
To enable easy identification of the cleansing staff.
2.0
Scope:
The procedure shall apply to all MOH contract hospitals/ institutions.
3.0
Definitions:
Nil
4.0
References:
Nil
5.0
Responsibilities:
The Contractor’s cleansing services supervisor shall ensure all cleansing staff observes
the identification procedures approved by MOH.
6.0
Procedures:
i. All janitorial staff shall be in uniform and carry special pass / card for easy
identification.
ii. All Contractors’ staff shall be registered with the contract hospital management.
CSP 011
1.0
SEALING AND HANDLING OF BLACK BAGS
Objective:
To ensure that all black bags are properly tied before removing the bags from
bag holders.
2.0
the
Scope:
To seal and handle all black bags from the bag holders at generation points or area
serviced .
3.0
Definitions:
Black bags
1985.
- black plastic bags to contain general waste meeting BS : 6642 :
On-site bag holders - a bin or receptacle which is used for collecting general
waste.
4.0
References:
i.
5.0
MOH Technical Requirement for Cleansing Services.
Responsibilities:
Contractor’s staff shall remove, seal with a tie all used general waste bag.The collector
has to ensure black bags are properly tied before removal.
6.0
Procedures:
i.
Contractor’s collector will ensure that any given bag holder is three quarter filled.
ii. After ensuring that the container is three quarter filled , the collector will then tie the
bags properly so that no spills will happen during removal.
iii. The properly tied black bags will then be removed from the bag holders and will be
placed into a waste collection device for disposal.
CSP 012
1.0
TRANSFER OF SEALED BLACK BAGS FROM ON-SITE BAG HOLDERS
INTO COLLECTION DEVICES.
Objective:
Transfering sealed black bags from on-site bag holder into the collection devices.
2.0
Scope:
This procedure applies to all general waste generated from all of the areas serviced in
the Ministry of Health’s hospitals.
3.0
Definitions/Notes:
Black b
-black plastic bags to contain general waste meeting BS:
6642:1985.
On-site bag holder
-a bin or receptacle which is used for collecting
general waste.
Collection device
4.0
5.0
-a wheeled bin /trolley for collecting and transferring
bagged general waste from the area serviced to the
central general waste storage .
References:
i.
MOH Technical Requirement for Cleansing Services.
ii.
B.S. 6642. 1985
Responsibilities:
Contractor’s staff shall remove, seal and transfer the sealed black bags from the general
waste bag holders into the collection devices.
6.0
Procedures:
i.
When handling or transferring black bags, hold them by the closure or neck end only.
ii. Do not support the bag at its base with the free hand.
iii. Bags are to be handled with care and not thrown or compacted into the collection
devices.
CSP 013
1.0
LINING THE GENERAL WASTE BAG HOLDER WITH BLACK BAGS
Objective:
To line all general waste bag holder with black plastic bags.
2.0
Scope:
This procedure applies to all general waste generated from all of the areas serviced in
the Ministry of Health’s hospitals.
3.0
4.0
Definitions:
Bag holder
-
a rigid container, bin or receptacle for holding general waste.
Black bag
-
black plastic bags to contain general waste meeting BS : 6642 :
1985.
References:
i.
MOH Technical Requirement for Cleansing Services.
ii.
British Standard 6642:1985.
5.0
Responsibilities:
Contractor’s staff shall line the bag holders with black bags.The black bag used shall be
of adequate size for the bag holder.
6.0
Procedures:
i.
Ensure that the bag holder is clean before lining.
ii. The Contractor’s staff shall line general waste bag holders and the upper rim shall be
folded out such that the bags will only be filled up to 3/4 of its volume.
CSP 014
MOVEMENT OF COLLECTION DEVICE WITHIN HOSPITAL
1.0
Objective:
To determine the appropriate route for the collection device.
2.0
Scope:
This procedure applies to all general waste collected using the collection device from all
of the areas serviced in Ministry of Health’s hospitals.
3.0
Definitions:
Collection device - is a mobile (wheeled) containers to be used for collecting filled black
bags from the on-site bag holders to the central general waste
store.
4.0
References:
Nil
5.0
Responsibilities:
The Contractor’s cleaning supervisor shall ensure all general waste collection porters
take the approved routes.
6.0
Procedures:
i.
The Contractor shall discuss with the specific hospital management to determine the
appropriate route to be taken by the general waste collection porters.
ii. The Contractor shall then brief the relevant porters on the approved routes.
iii. Should there be any obstacle at the approved routes, the porter shall use his/her
discretion to continue his collection as long as it is not intrusive to the hospital
services. He shall seek advice from the Contractor’s cleansing supervisor before
taking any alternative route as his regular route. The Contractor’s cleansing
supervisor shall inform hospital’s management immediately of the alternative routes
taken.
CSP 015
1.0
CENTRAL STORAGE FOR GENERAL WASTE
Objective:
To set-up a central storage area for general waste.
2.0
Scope:
The procedure shall apply to all MOH contract hospital.
3.0
Definition:
Central storage is the area designed and constructed exclusively for storing general
waste prior to collection by the local authorities.
4.0
References :
MOH Technical Requirement for Cleansing Services.
5.0
Responsibilities:
The Contractor shall use the existing central storage, if suitable, according to local
authority’s requirements. Otherwise the Contractor shall propose to MOH to modify the
central storage or build a new one.
MOH will consider the proposal and approve the central storage to be modified or
constructed following the local authorities requirements.
6.0
Procedure:
1. The Contractor will review the suitability of the existing central storage for general
waste. It shall be retained, modified or replaced if necessary upon the MOH
approval.
2. The storage area shall be provided with the necessary utilities for its operation.
3. The Contractor shall upkeep its cleanliness and carries out its regular maintenance.
The storage area shall be covered, well ventilated and free of pests.
CSP 016
1.0
CLEANING OF ON-SITE BAG HOLDERS AND COLLECTION DEVICES AT
CENTRAL STORE.
Objective:
To clean the on-site bag holders and collection devices.
2.0
Scope:
This procedure applies to the bag holders and collection devices of general and clinical
waste generated from all Ministry of Health Hospitals / Institutions.
3.0
Definition:
On-site bag holder -
Collection devic
4.0
black bag for
a wheeled bin/trolley which is being used for collecting
and transporting out all sealed black bags (general
waste) from areas serviced to the central storage.
References:
i.
5.0
-
a bin or receptacle which is lined with
collecting general waste.
MOH Technical Requirement .
Responsibilities:
Contractor’s staff shall clean all the bins / receptacles / trolleys according to
frequencies as set out in Appendix 2.1 of MOH Technical Requirement for Cleansing
Services.
6.0
Procedures:
i.
The Contractor’s staff shall clean all on-site bag holders and collection devices used
following the frequency as set out in App. 2.1 of TRPI using water and approved
detergent. Where necessary, disinfectants shall be used.
ii. The Contractor’s staff shall wipe dry the on-site bag holders and collection devices
prior to reuse.
iii. The cleaning of the bag holders/collection devices shall be carried out at central
store or suitable washing site within the contract hospital site , meeting the MOH’s
requirements and approved by MOH .
CSP 017 HEALTH AND SAFETY AND HOUSEKEEPING FOR CLEANSING SERVICES
1.0
Objective:
To provide guidance on safe working conditions and environment for all employees,
visitors and members of the general public so far as is reasonably practicable.
2.0
Scope:
This procedure applies to cleansing services and it’s associated equipment and facilities.
3.0
Definitions:
All reasonable, practicable steps should be taken to reduce risk of health and safety to
employees, visitors to facilities and the general public.
4.0
References:
Occupational Safety and Health Act, 1994.
5.0
Responsibilities:
It shall be the duty of the Contractor to formulate and implement a health and safety
policy. The Contractor will be required to provide appropriate information, instruction,
training and supervision to create a safe working environment.
6.0
Procedures:
The Contractor shall ensure that all reasonable, practicable steps are taken to reduce
risk to employees and visitors to any facilities, equipment, areas or vehicles owned
and/or operated by the Contractor.
To attain this objective, the Contractor should be responsible for ensuring that
appropriate information, instruction, training and supervision necessary to create a safe
working environment, are provided for all employees.
It is the duty of every employee to take reasonable care for the health and safety of
themselves and their fellow employees, or any other persons who may be effected by
their actions whilst at work or in the workplace and to co-operate with any other
employee to achieve statutory requirements.
Employees of the Contractor will have access to a copy of the health and safety
statement, or policy, which may be reviewed and amended as conditions change.
Further guidance is to be issued on the detailed specific arrangements for the
organisation and monitoring of health and safety matters.
Housekeeping
A high standard of housekeeping is to be maintained at all sites during storing, collection
and transporting the general waste out from the central store by Local Authorities.
Materials and waste arising from cleaning of spillage from stored waste or during
transport shall be placed in suitable bags/containers and subsequently disposed of.
All cleaning equipment shall be maintained and operated according to manufacturer’s
instructions. They shall be stored in a safe place accessible to Contractor’s employee.
All chemicals used shall also be kept and stored in a safe place.
01
SPECIFICATION FOR BLACK BAGS
1. Size of black bags to fit :60.96 cm
x
91 cm
73.66 cm
x
89 cm
14.00 cm
x
26 cm
2. Meet British Standard 6642 : 1985
3. Minimum gauge size of 55 microns if of low density and 25 microns if of high density
4. Provided with self adhesive closing on the bag upper rim or provided with suitable bag ties
CSPS 002
SPECIFICATION FOR ON-SITE STORAGE BAG HOLDERS
1.
Enclosed or semi enclosed frame with or without closing lid depending on areas used.
2.
Approximate dimension to be compatible with the size of bags
3.
Free standing but not on wheels.
4.
Bin sizes suggestions:
a) Waste paper basket
b) Pedal Bins
: Height 30 cm x Diam. 30 cm.
: Height 42 cm x Diam. 30 cm.
c) Square bin with lid : Height 58 cm x L 44 cm. x 35 cm
(front opening )
Height 25 cm x L 44 cm. x 35 cm
d) Food bin with cover
: Height 38 cm x Diam. 38 cm
e) General Bin
: Height 65 cm x Diam. 48 cm
APPENDIX 1
Basic Standards Of Cleanliness
1.
Ceilings
Standard
-
Clean
No fungus
No cobwebs
Procedure
Schedule/Frequency
2.
Walls
-
Vacuum Dust - Refer Index for cleansing of vacuuming.
-
Refer Schedule and Frequency of Cleansing
Services
Standard
-
No cobwebs.
No surface stains
Procedure
-
Schedule/Frequency -
3.
Damp wipe.
Refer Schedule and Frequency of Cleansing Services.
Floor
Standard
-
Clean and dry.
No surface stains
No spillage
Not slippery or wet.
Procedure
-
Remove big particles.
-
Vacuum dust / Dust Control Mop.
-
Mopping. - Refer Index for cleansing or vacuuming.
Schedule/Frequency
4.
-Refer Schedule and Frequency of Cleansing
Services.
Doors and Windows
Standards
-
Clean
No dust
No cobwebs
Procedure
-
Spot clean daily. Polish when necessary.
Schedule/Frequency
5.
-Refer Schedule and Frequency of Cleansing
Services
Fans and Exhaust Fan
Standards
-
Clean
No surface stain
No rust
Procedure
-
Damp wipe
Schedule/Frequency
6.
-Refer Schedule and Frequency of Cleansing
Services.
Air Condition Outlets /Vents
Standards
-
Clean
No cobwebs, no rust
Procedure
-
Damp wipe
Schedule/Frequency
7.
-Refer Schedule and Frequency of Cleansing
Services.
Fluorescent Lights and Light Covers
Standards
-
Clean and clear
No insects, cobwebs, dust
Switch - clean.
Procedure
-
Damp wipe
Schedule/Frequency
8.
-Refer Schedule and Frequency of Cleansing
Services.
Telephones
Standard
-
Clean
No unpleasant smell
Procedure
Schedule/Frequency
-
Damp wipe and spray with freshener
-Refer Schedule and Frequency of Cleansing
Services.
9.
10.
Fridge ( Medication)
Standard
-
Clean
Procedure
-
Damp wipe ( External only )
-
Clean
Sinks
Standards
No oil
No foul smell, Not blocked
No insects
Procedure
-
Clean and scrub as often as possible and when necessary.
Washing facilities available:
1. Liquid dispensers.
2. Paper hand towel dispenser.
3. Pedal bins lined with plastic bags.
Schedule/Frequency-
Refer Schedule and Frequency of Cleansing Services.
11.
Ward Toilets and Bathroom/Public Toilets/Office Toilets
Standard
-
Clean and no foul smell, dry.
No surface stains, faeces, urine.
Procedure
1.
Empty and clear waste basket, reline with plastic liners.
2.
High dust ceiling, corners and lights.
3.
Restock all toilet supplies.
4.
Waste bins for sanitary and nappy disposal available.
5.
Toilet rolls and hand liquid detergents available at all times
6.
Cleanliness of area - refer to Basic Standard of Cleanliness
-
Wash and Scrub
-
Mopping as required.
Schedule/Frequency-
Refer Schedule and Frequency of Cleansing
Services.
12.
Counters and Work Tops
Standard
-
Clean and dry, neat
No surface stains
Procedure
-
Schedule/Frequency
13.
Damp wipe every shift and when necessary
-Refer Schedule and Frequency of Cleansing Services.
Furniture
1.
Beds and Cots
Standard
-
Clean, no dust
No surface stains , No rust.
Procedure
-
Damp wipe clean after each discharge
Remove particles and clean.
2.
Lockers and Overbed Table.
Chairs and Tables
Standards
-
Clean and dry.
No. dust, stains, rust
3.
Cabinets and Cupboards
Standards
-
Clean and dry.
No rust,
Procedures
-Double - bucket system or alternate system approved by
MOH.
Damp wipe with soap and water dry.
All furniture with wheels cleaned monthly.
Schedule/Frequency
14.
- Chairs/lockers and overbed tables - clean when
patient discharged and when necessary.
On Site Bag Holders (Waste Baskets/Bins/ Receptacles)
Standard
-
Clean and dry.
Lined with plastic
Change every shift and when necessary.
Procedure
-
Wash and dry.
Re-lined plastic bags.
Schedule/Frequency -
Wash weekly.
Change plastic bags every shift
15.
and when necessary.
Liquid Soap Dispensers
Standard
-
Clean & dry.
Functioning
No crack for plaster container
No rust for metal containers
Procedure
-Liquid Soap supplied in Cartridge -change after each cartridge is
empty.
-If topping - up system (for liquid soap) ,clean container with soap
and water and dry . Refill detergent.
APPENDIX 2
DEFINITION AND PROCESS.
1 . Damp Wipe
Definition:
To clean up surfaces without having to splash wet and leaving scratches around
the area affected.
Procedure:
Use a Double- Basin Method or alternate system approved by MOH.
(Clean water rinse from one and the cloth wrung out in the other after use).
1. Two basins filled 1 : 1 with detergent and water
1 : 2 with clean water
2. Water to be changed, for every room / whenever necessary.
3. Use different cloth for different room.
Technique: Soak dry clean cloth into detergent and water
Wipe the areas to remove dirt. Using another clean cloth , rinse and wipe
surface dry.
After wiping / cleaning :
Wash basin with detergent, rinse and keep dry .
Cloth for cleaning , to disinfect after use.
Wash and dry the cloth.
2. Spot Cleaning
Definition:
To remove mark / stain / spot from surface.
Procedure
Damp wipe.
Spray cleaning solution onto the surface to remove stain ,wipe, clean and dry.
3. Wash and Scrub
Definition:
To clean up dirty area by scrubbing with soap and water.
Procedure
Wash with soap and water.
Scrub with scouring pad / brush .
Rinse clean with water. Wipe dry the area .
4. High Dusting
Definition:
To perform the task of removing dust from furniture, walls and ceilings.
Procedure
Use vacuum cleaners / Treated dust control mop.
5. Vacuum Cleaners
1.
Clean according to the manufacturers recommendations.
2.
Use cleaner with air-filtering characteristics to prevent air-borne contaminants.
3.
Change filter when necessary.
4.
Store clean and dry.
6. Mopping Technique
Definition:
To use a mop to wipe and clean.
Procedure
2 Bucket System or alternative method approved by MOH.
1.
Two buckets filled:
a) with detergent and water.
b) with clean water.
2.
Water to be changed:
a) for every cubicle (6 beds).
b) whenever dirty.
3.
Use different mop for different area from clean to soiled area.
3.1
4.
Specialised area from sterile to clean to dirty area.
Technique
4.1
Soak dry mop into detergent water
Mop floor evenly.
4.2
Rinse out mop in clean water and mop again.
Repeat steps 1 and 2 till completed.
Change water whenever necessary.
5.
After Mopping
5.1
Mop to be washed and disinfected.
5.2
Wash bucket with detergent, rinse and keep dry.
5.3
Use clean and dry mop each time.
APPENDIX 3
REFERENCES
1.
Standard Kebersihan di Hospital.
Surat Pekeliling Kesihatan Bil. 5 Jun 1994, Kementerian Kesihatan.,
2.
Disinfection and Sterilisation Policy and Practice.
Ministry of Health,
Malaysia.
Third Edition 1994.
3.
Guidelines on the Control of Hospital Acquired Infection by Medical Services
Division of
Ministry of Health.
4.
Code of Practice for Prevention of Infection and Accidents in the Hospital,
Laboratory and Post-Mortem Rooms - Ministry of Health .
5.
Universal Infection Control Precautions - Ministry of Health
6.
British Standard 6642 : 1985
LAMPIRAN B
MAKLUMAT PENYEBUTHARGA
(SILA LENGKAPKAN DENGAN MENGGUNAKAN
PEN/COP BERDAKWAT HITAM/BIRU)
1.0 NAMA SYARIKAT:
2.0 ALAMAT SYARIKAT/ NO. TELEFON / NO. FAKS SYARIKAT :
3.0 NO. SIJIL PENDAFTARAN SYARIKAT :
4.0 NO. SIJIL KEMENTERIAN KEWANGAN / TEMPOH TAMAT PENDAFTARAN :
5.0 JUMLAH MODAL BERBAYAR :
(Sila sertakan dengan borang 24, 44, 49 yang terkini)
6.0 PENGALAMAN YANG BERKAITAN
(BAGI 5 PERKHIDMATAN PEMBERSIHAN TERKINI : KERJA DALAM TANGAN)
Bil
Lokasi Projek
Tempoh
Kontrak
Nilai Kontrak
(RM)
1
2
3
4
5

Sila sertakan dengan surat tawaran/ surat sokongan / notis tamat kontrak.
(Ruangan ini wajib diisi)
7.0 PEGAWAI YANG BOLEH DIHUBUNGI:
8.0 MAKLUMAT BANK :

NAMA BANK :
...........................................................................

ALAMAT BANK :
...........................................................................

NO. AKAUN BANK : ...........................................................................
LAMPIRAN C
SURAT AKUAN PENYEBUTHARGA
BAGI TAWARAN SEBUTHARGA PERKHIDMATAN PEMBERSIHAN
SELAMA TUJUH PULUH TUJUH (77) HARI
DI INSTITUT KANSER NEGARA (IKN) PUTRAJAYA
NO. SEBUTHARGA : IKN/SH/2/2014
Saya,
nombor K.P
yang mewakili
No. Pendaftaran
dengan ini mengisytiharkan bahawa saya atau mana-mana individu yang mewakili syarikat ini
tidak akan menawarkan atau memberi rasuah kepada mana-mana individu dalam Institut
Kanser Negara (IKN), Putrajaya atau mana-mana individu lain, sebagai ganjaran
mendapatkan tender/ sebutharga* seperti di atas. Bersama-sama ini dilampirkan Surat
Perwakilan Kuasa bagi saya mewakili syarikat seperti tercatat di atas untuk membuat
pengisytiharan ini.
2.
Sekiranya saya atau mana-mana individu yang mewakili syarikat ini didapati bersalah
menawarkan atau memberi rasuah kepada mana-mana individu dalam Institut Kanser Negara
(IKN), Putrajaya atau mana-mana individu lain sebagai ganjaran mendapatkan tender/
sebutharga* seperti di atas, maka saya sebagai wakil syarikat bersetuju tindakan-tindakan
berikut diambil:
2.1.
Penarikan balik tawaran kontrak bagi tender/sebutharga* di atas; atau
2.2.
Penamatan kontrak bagi tender/sebutharga* di atas; dan
2.3.
Lain-lain tindakan tatatertib mengikut Perolehan Kerajaan
3.
Sekiranya terdapat mana-mana individu cuba meminta rasuah daripada saya atau
mana-mana individu yang berkaitan dengan syarikat ini ganjaran mendapatkan
tender/sebutharga* seperti di atas, maka saya berjanji akan dengan segera melaporkan
perbuatan tersebut kepada Suruhanjaya Pencegahan Rasuah Malaysia (SPRM) atau balai polis
yang berhampiran.
Yang Benar,
…………………………………
Nama:
No.K/P:
Cop Syarikat:
Catatan: * potong mana yang tidak berkenaan
LAMPIRAN D
JADUAL TAWARAN HARGA
A. PERALATAN PEMBERSIHAN UNTUK TUJUH PULUH TUJUH (77) HARI
BIL
PERKARA
UNIT
KUANTITI
1
Bin & General Wastes 240 litre
Nos
30
2
Pedal Bin (Plastic)
Nos
250
3
Paper Towel Holder
(Plastic)
Nos
150
4
Liquid soap containers
(Plastic)
Nos
150
5
Paper towel
Roll
6000
6
Toilet rolls
Roll
6000
7
Liquid soap
Liter
400
8
Deodorizers
Nos
100
9
Flip Flop Bins
Nos
40
10
Bed Side Bins
Nos
250
Jumlah Tawaran Harga
TAWARAN HARGA
SEUNIT
JUMLAH
TAWARAN HARGA
(RM)
(RM)
B. KOS PEKERJA
BILANGAN
BIL
PERKARA
(ORANG)
1
HOUSEKEEPING
MANAGER
1
2
CLEANING
SUPERVISOR
7
3
HOUSEKEEPER
43
Jumlah Tawaran Harga
GAJI
SEBULAN
(RM)
TAWARAN
HARGA UNTUK
1 BULAN
TAWARAN
HARGA UNTUK
77 HARI
(RM)
(RM)
LAMPIRAN D
RINGKASAN TAWARAN HARGA
PERKHIDMATAN PEMBERSIHAN SELAMA TUJUH PULUH TUJUH (77) HARI
DI INSTITUT KANSER NEGARA (IKN)
BIL
A
B
PERKARA
TAWARAN
HARGA UNTUK
1 BULAN
TAWARAN
HARGA UNTUK
77 HARI
(RM)
(RM)
PERALATAN PEMBERSIHAN UNTUK
TUJUH PULUH TUJUH (77) HARI
-
KOS PEKERJA
Jumlah Tawaran Harga Keseluruhan
PENYEBUTHARGA PERLU MENGAMBIL KIRA CUKAI PERKHIDMATAN SEBANYAK 6% DAN KOS
TRANSAKSI ePEROLEHAN SEBANYAK 0.4% DALAM JUMLAH TAWARAN HARGA KESELURUHAN
KOS PEKERJA ADALAH MERANGKUMI BAYARAN GAJI DAN KEUNTUNGAN SYARIKAT.
Saya bersetuju untuk menawarkan Perkhidmatan Pembersihan ini dengan nilai harga
RM……………………………………………… bagi tempoh tujuh puluh tujuh (77) hari.
Tawaran ini adalah sah bagi tempoh sah laku : 90 hari dari tarikh buka sebutharga
……………………………………….............................
Tandatangan Pemilik/Wakil
Nama Penuh:……………………………………………
No.K/P: ………………………………………………….
Alamat …………………………………………………..
Meterai atau Cop Pembekal
BORANG D - BORANG LAWATAN TAPAK
NO SEBUT HARGA :
PERKHIDMATAN PEMBERSIHAN SELAMA TUJUH PULUH TUJUH (77) HARI BERMULA 16 MAC 2014
SEHINGGA 31 MEI 2014 DI INSTITUT KANSER NEGARA (IKN), PUTRAJAYA
Kontraktor perlu menyerahkan Borang Lawatan Tapak yang telah lengkap di tandatangani oleh
kontraktor dan Pegawai Penguasa/ Wakil Pegawai Penguasa bersama-sama dokumen Sebut Harga.
Kami, Kontraktor seperti yang dinyatakan di bawah mengesahkan bahawa kami telah melawat,
memeriksa dan meneliti tapak bina dan sekitar kawasan projek. Kami juga telah mengambilkira semua
bentuk, jenis tapak bina, takat dan jenis kerja, bahan dan barang yang perlu bagi menyiapkan kerja, cara-
cara perhubungan dan laluan masuk ke tapak bina. Segala maklumat yang perlu tentang risiko, luar
jangkaan dan segala hal keadaan yang mempengaruhi dan menjejas Sebut Harga juga telah dikenalpasti
dan diambil kira. Kami dengan ini bersetuju untuk memenuhi Obligasi Kenyataan Sebut Harga, Arahan
Kepada Pentender, Syarat-syarat Am Sebut Harga untuk Kerja dan Keperluan Senarai Semak. Kami
faham SKOP KERJA yang terlibat dan kami juga sedia maklum bahawa sebarang tuntutan yang timbul
akibat daripada kegagalan kami mematuhi kehendak ini tidak akan dipertimbangkan
NAMA SYARIKAT
:
KEPALA
:
KELAS
:
TARIKH DAN MASA LAWATAN
TAPAK
:
TANDATANGAN KONTRAKTOR
(YANG SAH MENGIKUT SIJIL
PKK)
:
NAMA
:
(SEPERTI SIJIL PKK)
JAWATAN
:
NO. KAD PENGENALAN
:
TANDATANGAN WAKIL
PEGAWAI PENGUASA
:
NAMA
:
JAWATAN
:
NO. TEL
:
TARIKH
:
LAMPIRAN F
LAMPIRAN G
SAMPEL KERATAN NO CADANGAN ID PEMBEKAL YANG PERLU DILEKATKAN
PADA SAMPUL CADANGAN TEKNIKAL, HARGA DAN SAMPUL BESAR YANG
MENGANDUNGI KEDUA-DUA CADANGAN TERSEBUT
atan Online KKM untuk bulan Januari seperti fail yang disertakan di ruangan mana yang
berkatan dengan Tuan/Puan selewat-lewatnya pada 9 Februari 2014.
(Bilangan transaksi juga boleh dinyatakan terus di dalam emel tanpa menggunakan fail yang
disertakan dengan cara menyatakan nama perkhidmatan online dan bilangan transaksi Januari
2014.)
3. BagiNO.
Tuan/Puan
yang masih belum: memberi
bilangan transaksi untuk bulan-bulan yang
SEBUTHARGA
X____________________
lepas, mohon kerjasama untuk menghantarnya. (Bilangan transaksi untuk Permohonan
Maklumat/Pertanyaan Berkenaan Ubat-Ubatan- Pn Atika Mahfuza)
Ucapan terima kasih untuk Tuan/Puan yang selama ini memberikan kerjasama dalam perkara
ini.
NO.CADANGAN SEBUTHARGA : Y_________________
ALAMAT JABATAN : JABATAN PENGURUSAN,
INSTITUT KANSER NEGARA,
ARAS 6, NO.4, JALAN P7,
PRESINT 7, 62250 PUTRAJAYA