The Role of Death in Organizational Life Effects of Mortality Salience on Work Motivation Adam M. Grant, Ph.D. Land of the Sticky Heels Kimberly Wade-Benzoni, Ph.D. The (Blue) Devil’s Advocate Death is Pervasive in Organizations Personal mortality cues Dangerous jobs (Jermier et al., 1989) Illnesses and accidents (Zoller, 2003) Vicarious mortality cues Exposure to others at risk (Molinsky & Margolis, 2005) Deaths of executives (Worrell et al., 1986) Disasters and crises (Weick, 1993; Pearson & Clair, 1998) Symbolic mortality cues Organizational decline and death (Sutton, 1987) Downsizings (Kets de Vries & Balazs, 1997) 2 What Do We Know? Death is a threat—perhaps the most severe threat that employees ever face Employees are strongly responsive to threats (Staw, Sandelands, & Dutton, 1981; Schachter, 1959) Recent calls for systematic investigation (Czarniawska, 1995; Sievers, 1993; Wade-Benzoni, 2006) Thus far, unanswered Scholars have shied away from theoretical and empirical inquiry into the effects of mortality salience in organizations 3 Tonight’s Agenda Give overview of part of our theory paper Examines motivational consequences of mortality salience in organizations Attempts to motivate organizational scholars to begin studying this phenomenon Obtain your feedback What is interesting? What is unclear? What is unconvincing? 4 Mortality Salience: A Brief History Moral philosophy Humans naturally fear death (Hobbes, 1651) Existential philosophy People experience anxiety, dread, and fear when they contemplate their own mortality (Pascal, Kierkegaard, Nietzsche, Heidegger, Sartre) Existential psychotherapy Help people cope with awareness of mortality (Frankl, 1959; Yalom, 1980) 5 Becker’s Contributions Cultural anthropologist wrote 3 books on mortality salience The birth and death of meaning (1971) The denial of death (1973)– Pulitzer Prize Escape from evil (1975) Awareness of death is a uniquely human (1) capability and (2) curse Cultural belief systems buffer against existential anxiety 6 Empirical Inquiry Begins 1980s: 3 social psychologists read Becker’s work and decided to test his ideas experimentally Initial resistance Tom Pyszczynski, Jeff Greenberg, Sheldon Solomon “I'm absolutely certain this article will be of no interest to any psychologist, living or dead.” ~Editor, American Psychologist Authors’ reply “We had been hoping at least the dead might have shown some interest.” 7 Two Decades Later Terror management theory is among the most generative perspectives in social psychology Over 250 studies have tested and extended propositions about how people respond to awareness of their own mortality Greenberg, Koole, & Pyszczynski, 2004 Pyszczynski, Solomon, & Greenberg, 2003 Core premise: basic existential dilemma Desire for life Awareness that death is inevitable 8 Terror Management Theory (TMT) To protect against paralyzing terror, people marshal “distal defense mechanisms” (Pyszczynski et al., 1999, 2004) Create and cling to cultural worldviews Render existence meaningful, coherent, permanent Offer standards for defining what is valuable Confer literal or symbolic immortality Defend personal worth by adhering to and advancing cultural worldviews Protect against anxiety by connecting with and contributing to those that share worldviews, and attacking those with alternative views 9 Mortality Salience Increases… Support for Bush and aggressive counterterrorism policies (Landau et al., 2004) Donations to national but not international charities (Jonas et al., 2002) Optimism about unlikely victories in soccer (Dechesne et al., 2000) Displays of physical strength among athletes but not individuals who do not value strength (Peters et al., 2005) 10 Further TMT Evidence Defenses of cultural worldviews and personal worth serve anxiety-buffering function (Pyszczynski et al., 2004) After inducing mortality salience, giving positive feedback reduces Self-reported anxiety Physiological arousal Effects of mortality salience (MS) are unique Do not occur in response to other forms of anxiety (pain, public speaking, failure) 11 Implications for Organizational Life TMT focuses on three categories of MS effects Motivated behavior Group dynamics Self-esteem Correspond to three core domains of organizational behavior research Work motivation (tonight’s focus) Organizational attachment Self-evaluations 12 Work Motivation Psychological processes that direct, energize, and sustain action in organizations (Mitchell & Daniels, 2003) MS suggested to influence motivation (Sievers, 1993) “Of all things that move man [sic], one of the principal ones is his terror of death” (Becker, 1973: 11) Our focus Goal-setting Task effort Escalation of commitment Reward sensitivities Prosocial behavior 13 1. Goal-Setting Defining outcome objectives MS evidence (Locke & Latham, 2002) Increased desire to make lasting contributions and feel connected with others (McAdams & de St. Aubin, 1992; WadeBenzoni, 2006) Example: R. Buckminster Fuller “The larger the number for whom I work, the more positively effective I become. Thus, it is obvious that if I work always and only for all humanity, I will be optimally effective.” Propositions P1a. MS increases the difficulty and ambitiousness of goals set. P1b. MS increases participation and collaboration in goal-setting. 14 2. Task Effort Amount of energy invested in work MS evidence (Kanfer, 1991) Increases desire to build legacy in own image (McAdams & de St. Aubin, 1992; Wade-Benzoni, 2006) Example: Richard Dawkins “We are going to die… Within decades we must close our eyes… Isn't it a noble, an enlightened way of spending our brief time in the sun, to work at understanding the universe and how we have come to wake up in it? This is how I answer when I am asked why I bother to get up in the mornings.” Proposition P2. The effect of MS on task effort is moderated by value congruence. MS increases (decreases) effort on value-congruent (incongruent) tasks. 15 3. Escalation of Commitment Persisting in failing course of action MS evidence Increases single-minded focus: compensatory conviction and defensive zeal (McGregor, in press) Example: Mann Gulch disaster (Staw & Ross, 1987) “Told to discard the very things that are their reason for being there in the first place, the moment quickly turns existential. If I am no longer a firefighter, then who am I?” (Weick, 1993) Proposition P3. MS increases escalation of commitment to losing courses of action. 16 4. Reward Sensitivities Tendency to be influenced by reinforcement contingencies (Staw, 1984) MS evidence Increases concern for legacy symbols (McAdams & de St. Aubin, 1992; Pyszczynski et al., 2004) Decreases concern for wealth (Cozzolino et al., 2004) Example: near-death experiences (Ring, 1984) Propositions P4a. MS increases sensitivity to rewards that symbolize status and legacies (public recognition, unique job titles, awards). P4b. MS decreases sensitivity to financial rewards. 17 5. Prosocial Behavior Efforts to benefit present vs. future generations (Bazerman et al., 1998) MS evidence Increases desire to make lasting contribution (Wade-Benzoni, 2006) Example: Alfred Nobel Propositions P5a. MS decreases prosocial behavior toward present generation. P5b. MS increases prosocial behavior toward future generations. 18 Theoretical Contributions Offers novel, unifying explanation for apparently unrelated phenomena Identifies unexplored influences on work motivation (and organizational attachment and self-evaluations) Challenges assumption that death awareness is solely destructive in organizations, highlighting hidden benefits of mortality salience 19 Questions and Reactions 20
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