Your Ambulance Service
Foundation Trust Consultation
About North West Ambulance Service
• Largest ambulance service in the country
• Provides the following services:
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24 hour emergency service
Patient Transport Services
Major incident management
Event Support
About North West Ambulance Service
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7 million population over 5,400 square miles
Employ over 5,100 staff
Annual income of £250 million
1.1 million 999 calls a year and over 900,000 responses
(09/10)
2 million patient transport journeys
3 Emergency Control Centres
114 Ambulance Stations, 1000 vehicles
1 HQ in Bolton
4 area offices - Carlisle, Liverpool, Manchester and Preston
Central emergency service support centre
Our Vision
The Wheel
Our
Aims
Our Values
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Patient Focus
Treating people with honesty and respect
Listening organisation
Professional
Protect confidentiality
Treat staff fairly and consistently
Learn and share knowledge
Challenge our own views
Accept responsibility for successes and shortcomings
Promote self awareness and feedback
Where are we now?
Our Challenges
• Continual increasing demand for services
• Ensuring our buildings and their locations are fit for purpose
to meet our staff, patient and communities’ needs
• Challenging financial environment
• Addressing the implications of changes to the wider NHS e.g.
Commissioning arrangements
• Implementation of eligibility criteria for patient transport
services
• New performance criteria from April 2011
We are:
Where are we now?
Well prepared
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A patient centred and clinically focused organisation
An organisation with strong community links
An organisation with a clear vision
Well managed with a record of sound financial
management
• Resilient with robust technology and business continuity
plans
• We have dedicated and skilled staff
We believe we are fit for purpose to become a
Foundation Trust
What is a Foundation Trust?
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Part of the NHS
Freedom from central control
Membership organisation
Directly accountable to local people and staff
What will change when NWAS
becomes a Foundation Trust?
• Greater local accountability
– through members & Council of Governors
• Greater organisational planning & financial
freedoms
• Greater clarity about the future
• Trust will be regulated by an independent
organisation - Monitor
How will our staff benefit?
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Membership
Longer term planning enables greater stability
Greater involvement
Help deliver high quality services that are locally
relevant to patients and the public
Our Future Plans
• Monitoring and achieving high standards and outcomes of
clinical care
• Ensuring our staff have the right skills to treat all our patients
needs
• Ensuring our response time and type meets the patient’s
clinical needs
• Providing more flexible and timely patient transport services
• Working in partnership with others to ensure seamless
emergency care for patients
• Strengthen our major incident management even further
How we will be run as an FT
• Membership
• Council of Governors
• Board of Directors
Membership
• Helps shape the services for the future
• Vote in the Council of Governor elections
• Stand for election to the Council of Governors
• Reflect public opinion on Trust services
• Participate in surveys, consultations and discussions
• Raise awareness of the Trust and its services
• Be a volunteer
Sign up
• We aim to develop a representative membership
with initial aim to recruit 8,000 members
• We want as many people as possible to sign up
• Membership forms are in the consultation document
and can be returned by FREEPOST or handed over
today
• Online at www.nwas.nhs.uk
• Email: [email protected]
Council of Governors
Council of Governors - role
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Appoint the Chairman and Non-Executive Directors
Approve the appointment of the Chief Executive
Represent members’ interests
Promote public involvement and plan membership
activities
• Hold the Board of Directors to account for Trust
performance
• Be consulted on the Trust’s annual plan and receive
the annual report and accounts
Board of Directors
– 1 non-executive Chairman
– 5 executive directors
– 5 non-executive directors
• Responsible for the leadership and management of
the Trust
• Set strategy, plans and budget
• Hold financial and legal responsibilities
• Ensure clinical quality is maintained
How to have your say
• Comprehensive consultation document has all
the information, feedback form and address
details
• Today in person
• By letter at FREEPOST address
• Email: [email protected]
• Telephone no: 0845 112 0 999
• Online at www.nwas.nhs.uk
Any Questions?
Community Involvement
• The Trust is very active in the community
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Community First Responders
Volunteer Car Drivers
Critical Friends Network
Public health initiatives such as Heart Start, Chain
of Survival, Defibrillator schemes
– Community events and presence
Chain of Survival
Community Resuscitation Team
demonstration