Established
in 2002,
JCG is a in
Thank
you for
participating
consulting
practice inofCenterville,
this
brief overview
the Jeff
Ohio dedicated
to helping
Cole
Group, Ltd.
(JCG). clients
improve business results.
We do that through state-of-the-art
improvement strategies.
© 2003-2009 The Jeff Cole Group. Ltd.
The Group in JCG is composed of a
collaborative network of consultants
who come together on projects as their
skill sets match your specific
needs.
© 2003-2009 The Jeff Cole Group. Ltd.
JCG consultants each have over 20
years practical industry experience
and a proven track record for getting
results.
We believe in listening. Your culture
and organization are unique. We partner
with you to select an approach right for
your needs -- not force-fitting a “cookie
cutter” implementation.
We also believe in making our clients
self-sufficient to address their future
improvement needs.
© 2003-2009 The Jeff Cole Group. Ltd.
We
helped companies
in Fortune
a variety
JCGhave
consultants
have helped
of
industries
500
firms asincluding:
well as medium & small
, working
with teams
from
•businesses
High Tech
• Management
Consulting
•the
Hospitals
• Healthcare
Supply
boiler-room to the
board-room
in Mgt
•achieving
Telecoms results. • Pharmaceutical
•
•
•
•
•
© 2003-2009 The Jeff Cole Group. Ltd.
Food Production
Optical Fiber Mfg
Marketing Research
Airlines
Retail
•
•
•
•
•
Heavy Equipment Mfg
Restaurant Equipment
Government
Electronics Mfg
Software Development
“
Our Improvement Strategies blend the
This
overview
mentions
best
in today’s
quality and
change
management
practices, giving you
improvement
results that last. Specifically, it includes
strategies
the ...
• methods
• structures
• tools
• training
• communications
• measurements
• governance
- specifically how
can JCG help me?
”
… required to drive improved results.
.
© 2003-2009 The Jeff Cole Group. Ltd.
We help clients improve results
through a simple
three-step approach:
Diagnosis
© 2003-2009 The Jeff Cole Group. Ltd.
Prescription
Improvement
Diagnosis
Prescription
Improvement
• We partner with you to clarify and quantify your most
critical performance gaps
• By selecting and applying fast, effective diagnostic
approaches, we surface the underlying root causes
of the performance gaps
© 2003-2009 The Jeff Cole Group. Ltd.
Diagnosis
Prescription
Improvement
• Next, we construct a strategy for improvement
tailored to your culture and resources.
• JCG brings to the table a broad and deep array of
improvement approaches, best practice examples,
and a multi-decade track record of success.
© 2003-2009 The Jeff Cole Group. Ltd.
Diagnosis
Prescription
Improvement
• Where the rubber meets the road - executing the
strategy to close the gap and achieve desired results.
• Of all failed improvement initiatives, 80-90% fail in
this stage. We’ll tell you exactly why that happens
and show how your strategy will have proactive
assessments and risk mitigation built in.
© 2003-2009 The Jeff Cole Group. Ltd.
To further support implementation, we
offer training in several key areas:
•
•
•
•
•
© 2003-2009 The Jeff Cole Group. Ltd.
Six Sigma
Lean
Baldrige
Action Planning
Creativity Tools
•
•
•
•
Change Management
Team Building
Effective Meetings
Shared Expectations
We relieve
The
pain is pain.
not limited
Every
toorganization
manufacturing.
has Often,
some
gaps
are
found
in otherfrom
areas
such to
as:specific.
form of
pain
, varying
broad
• Finance
Broad: & Administration Specific:
• Human
We need Resources
...
We need ...
•“Better
Quality,
Public
Relations
and
processes
“A 15%
IRRLegal
for our training
effort”
customer
service”
“To reduce loan processing time
• Operations
“Faster
delivery”
fromand
30 days
to 5”
“Lower
costs”
• Order
Entry, Call Center
Fullfillment
“To respond to 98% of calls within
“Less confusion”
•“Reduced
Sales turnover”
and Marketing 24 hours”
“To improve process yield on line 3
“Better processes”
to 85%”
“Improved quality”
The
improvement
technology
we bring to
“95% parts availability”
“Better relationships”
“Lesstable
time inaddresses
meetings”
the
these issues.
© 2003-2009 The Jeff Cole Group. Ltd.
Along the way, we’ve racked up some
interesting results, including:
• Process cycle time reduced by 75%
• 40% cost reduction in a multi-million dollar process
• $50,000 in hidden costs surfaced and eliminated in one
simple administrative process
• Process usage improved from less than 50% to 100%
• 300-point gains in Baldrige assessment scores
• Cost savings of 40% on a multi-year software project
• JCG clients have enjoyed over $50M in savings!
© 2003-2009 The Jeff Cole Group. Ltd.
It would be our pleasure to help you meet your
goals. Please visit the website below to learn more
and let us know how we may serve you.
Jeff Cole, Owner & Principal
JCG, Ltd.
2160 Belleville Ln
Centerville, OH 45459
937.671.2763
[email protected]
© 2003-2009 The Jeff Cole Group. Ltd.
www.jcolegroup.com