PROJECT SAFETY PLAN
AUTHORISATION FOR ISSUE
This edition of the PSP
Revision 1, is approved and authorised for issue by Mark Coleman
Mark Coleman
Rev.
1
Date
Details
This manual contains WHS processes
and procedures specific to PSG People
Date
Issued
October
2012
Developed By
Authorised By
Mark Coleman
This document defines PSG People Principle Safety Policies and Objectives, and outlines the
procedures and work practices which are to be routinely followed by all personnel to ensure that we
effectively manage any risk of injuries or illness associated with our operations.
UNCONTROLLED COPY
COPY NUMBER
ISSUED TO

1
COPYRIGHT
All rights are reserved. No part of this work may be reproduced or copied in any form or by any means, electronic or
mechanical, including photocopying without the written permission of PSG People
The distribution of this document is also to be approved by PSG People .
Amendment and Distribution Register
Date
Copy
Number
Section
Amendment Details
Document Recipient
Recipient
Location
Revision
Issue
Date
Issue
Date
Revision
Status
PSG People
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2
Monthly Review of Project Safety Plan
Month Project Safety Plan Review:
Project Manager
Signature
Date
Signature
Date
Site Manager
Review Agenda Items
Comments
Changes in Scope of Works
Risk Register/SWMS Amendments
Adequacy of Emergency Planning & Emergency
Procedures/EPA
Currency/Availability of Legislation
Changes to Design
Client Comments
Internal and External Audits
Training Evaluations and Training Needs
Project Personnel Suggestions and Comments
Incidence and Frequency of Nonconformance
Investigation Outcomes
Necessity for Corrective or Preventative Action
Management Reviews/Project statistics reports
Status of Objectives and Targets for Project
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Induction Register
Project Safety Plan Induction Register – All members of the Project Team are to sign below,
acknowledging they have read and understood their roles and responsibilities documented within
Annexure B of this PSP.
Name
Signature
Date
Table of Contents
AMENDMENT AND DISTRIBUTION REGISTER
2
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MONTHLY REVIEW OF PROJECT SAFETY PLAN
INDUCTION REGISTER
DEFINITIONS
3
4
8
1.0
LEADERSHIP AND COMMITMENT
13
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.7.1
1.7.2
1.7.3
1.8
1.9
1.10
1.11
1.12
POLICIES
AUTHORISATION
DISTRIBUTION
REVISION
RECORDS
PURPOSE OF THE PROJECT SAFETY PLAN (PSP)
OBJECTIVES AND TARGETS
WHS
MEASURABLE PROJECT OBJECTIVES
TARGET AND POSITIVE PERFORMANCE INDICATORS
PROJECT DETAILS
PROJECT ORGANISATIONAL CHART AND RESPONSIBILITIES
SITE ESTABLISHMENT
LEGISLATION, STANDARDS AND CODE OF PRACTICE REQUIREMENTS
SITE SECURITY
13
13
14
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14
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21
2.0
PLANNING AND RISK MANAGEMENT
22
2.1 RISK MANAGEMENT
2.1.1 MANAGING RISK STEP-BY-STEP PROCESS:
2.1.2 MANAGING RISK – DECIDING WHAT IS REASONABLY PRACTICABLE
2.1.3 CONSULTING WORKERS IN RELATION TO RISKS
2.1.4 HIERARCHY OF RISK CONTROL
2.1.5 RISK CALCULATOR
2.1.6 IMPLEMENTING CONTROLS
2.1.7 MONITORING CONTROL MEASURES
2.1.8 PRINCIPAL RISK ASSESSMENT (PRA) – RISK REGISTER
2.1.9 USE OF SAFE WORK METHOD STATEMENTS (SWMS)
2.1.10 PROJECT RISK ASSESSMENTS (JOB SAFETY ANALYSIS – JSA)
2.1.11 SAFE DESIGN RISK ANALYSIS
2.1.12 PERMIT REGISTER
2.1.13 TEMPORARY TRAFFIC MANAGEMENT
2.1.14 PERSONAL PROTECTIVE EQUIPMENT (PPE)
2.2 HAZARDOUS WORK
2.2.1 HIGH RISK WORK
2.2.2 CONFINED SPACE/RESTRICTED SPACE
2.2.3 EXCAVATION
2.2.4 ELECTRICAL SAFETY
2.2.4.1 ELECTRICAL TAGGING
2.2.4.2 ELECTRICAL ISOLATION/ENERGISATION
2.2.4.3 DANGER TAG ISOLATION PROCEDURE
2.2.4.4 LOCK OUT/TAG OUT
2.2.5 PLANT AND EQUIPMENT
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24
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27
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28
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33
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2.2.5.1
2.2.5.2
2.2.5.3
2.2.6
2.2.6.1
2.2.7
2.2.8
2.2.9
2.2.10
2.2.11
3.0
PLANT PRE START INSPECTIONS
PLANT AND EQUIPMENT PROCUREMENT
PLANT OPERATORS TRAINING AND ASSESSMENT
CHEMICALS
CHEMICAL RISK ASSESSMENTS
MANAGEMENT OF A RISK OF FALL
DEMOLITION SAFETY
ASBESTOS SAFETY
MANUAL TASKS
NOISE
IMPLEMENTATION AND OPERATION
3.1 COMMUNICATION AND CONSULTATION
3.1.1 CONSULTATION
3.1.2 COMMUNICATION
3.1.3 SITE NOTICE BOARD
3.1.4 TOOL BOX TALKS
3.1.5 SITE SAFETY WALKS / CONSULTATIVE ARRANGEMENTS
3.1.6 HEALTH AND SAFETY REPRESENTATIVES
3.1.7 HEALTH AND SAFETY COMMITTEE
3.1.8 INTERNAL HAZARD ALERTS
3.1.9 PROJECT MEETINGS
3.1.10 EXTERNAL COMMUNICATION
3.1.11 DISPUTE RESOLUTION
3.1.12 COMMUNITY CONSULTATION
3.1.13 COMPLAINTS HANDLING
3.2 TRAINING
3.2.1 SITE INDUCTION
3.2.2 SITE INDUCTION AGENDA
3.2.3 RECORDING SITE INDUCTION
3.2.4 DELIVERY AND WASTE REMOVAL DRIVERS
3.2.5 VISITORS
3.2.6 SITE SAFETY RULES
3.3 HAZARD AND INCIDENT NOTIFICATION, INVESTIGATION AND WORKERS COMPENSATION
3.3.1 HAZARD REPORTING
3.3.2 INCIDENT NOTIFICATION
3.3.3 STATUTORY REPORTING
3.3.4 INCIDENT INVESTIGATION
3.3.5 ANALYSIS AND CORRECTIVE ACTION
3.3.6 REHABILITATION
3.3.7 CRITICAL INCIDENT RESPONSE
3.3.8 HEALTH SURVEILLANCE / MONITORING
3.4 EMERGENCY PREPAREDNESS
3.4.1 EMERGENCY CONTACTS
3.4.2 EMERGENCY WARNING SIGNAL
3.4.3 PLANNING FOR EMERGENCIES
3.4.4 EMERGENCY AND EVACUATION
46
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50
50
51
51
52
52
53
53
53
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55
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3.4.5 EMERGENCY RESPONSE
3.4.6 FIRST AID
3.4.7 FIRE EXTINGUISHERS
3.5 SUBCONTRACTOR MANAGEMENT
3.6 PROCUREMENT
3.7 DOCUMENT, RECORD AND DATA CONTROL
3.7.1 PSP FILE LIST
74
78
78
79
80
81
82
4.0
MEASUREMENT, ANALYSIS AND IMPROVEMENT
84
4.1
4.1.1
4.2
4.2.1
4.2.2
4.2.3
4.3
4.3.1
4.4
4.4.1
4.4.2
INSPECTIONS
WHS INSPECTIONS
PROJECT INSPECTION SCHEDULE
PROJECT INSPECTION SCHEDULE
AUDIT SCHEDULE
EXTERNAL CONSULTANT INSPECTIONS
PROJECT MONITORING AND MEASURING
PROJECT STATISTICS REPORT
NON-CONFORMANCES / CORRECTIVE ACTION
CORRECTIVE ACTION
PREVENTATIVE ACTION
84
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85
85
86
86
86
87
88
88
88
5.0
MANAGEMENT REVIEW AND IMPROVEMENT
90
5.1 WHS MANAGEMENT SYSTEM REVIEW
5.1.1 AUDITS
5.2 PSP REVIEW
ANNEXURES
90
90
91
92
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Definitions

Audit
A systematic examination against defined criteria to determine
whether activities and related results conform to planned
arrangements and whether these arrangements are
implemented effectively and are suitable to achieve the
organisations policy and objectives.

Authorised
means authorised by a licence, permit, registration or other
authority (however described) as required by the regulations.

Competent person
Where not prescribed in detail in the Project Management
Plan or Safe Work Method Statements (or JSA) Competent
Person means a person who has acquired through training,
qualification, or experience, or a combination of these, the
knowledge and skills, including WHS knowledge and skills,
qualifying the person to perform the task required.

Confined Space

Continual
Improvement
Process of enhancing the PMP to achieve improvements in
overall WHS performance, in line with the organisations WHS
Policy.

Control Measure
In relation to a risk to health and safety means a measure to
eliminate or minimize the risk

Corrective Action
When mentioned in this Plan, corrective action is any action
taken to rectify and prevent a reoccurrence of a nonconformance.

Decibel (dB)
Is the unit for measuring sound levels

Document
Information prepared for undertaking a task e.g. procedures,
drawings, blank forms, manuals etc.

Emergency
An unexpected event of a serious nature which demands
immediate action

Fall
Means a fall by a person from one level to another
An enclosed or partially enclosed space that:

Is not designed or intended primarily to be occupied by a
person; and

Is, or is designed or intended to be, at normal
atmospheric pressure while any person is in the space;
and

Is or is likely to be a risk to health and safety from:

An atmosphere that does not have a safe oxygen level,
or

Contaminants, including airborne gases, vapours and
dusts, that may cause injury from fire or explosion, or

Harmful concentrations of any airborne contaminants, or
engulfment
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
Hazard
Means a situation or thing that has the potential to harm a
person. Hazards at work may include: noisy machinery, a
moving forklift, chemicals, electricity, working at heights, a
repetitive job, bullying and violence in the workplace.

Hazard identification
The process of recognizing that a hazard exists and defining its
characteristics.

Hazard/risk
assessment
The overall process of estimating the magnitude of risk and
deciding what actions will be taken.

Hazardous Noise
In relation to hearing loss means noise that exceeds the
exposure standard for noise in the workplace

Health and Safety
Representative
In relation to a worker, means the health and safety
representative elected under Part 5 of the Act for the work
group of which the worker is a member.

Health Surveillance
Monitoring of individuals for the purpose of identifying
changes in health status that may be due to occupational
exposure to hazard.

High Risk Work
Means any work set out in Schedule 3 of the Regulations as
being within the scope of a high risk work licence.

HIRAC
Hazard Identification, Risk Assessment & Control

Incident
Any unplanned event resulting in, or having a potential for
injury, ill-health, damage or other loss.

Interested parties
Individual(s) group(s) concerned with, or affected by the WHS
performance of an organisation.

Non-Conformance
An aspect of PSG People operations that does not conform or
comply with specified requirements e.g. a defect in a work
product is a non-conformance in the quality system, an
accident or dangerous occurrence is a non-conformance in the
WHS system

Notifiable Incident
A notifiable incident means:
(a)
(b)
(c)

NPP
The death of a person; or
A serious injury or illness of a person; or
A dangerous incident.
Nominated Project Personnel
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(under section 9 of the corporations act) means:
(d)
A Director or Secretary of the corporation;
(e)
a person who
i. makes, or participates in making decisions that affect
the whole or a substantial part, of the business of the
corporation; or
ii. who has the capacity to affect significantly the
corporations financial standing;
iii. in accordance with whose instructions or wishes the
directors of the corporation are accustomed to act
(excluding advise given by the person in the proper
performance of functions attaching to the persons
professional capacity or their business relationship
with the directors of the corporation; or
(f)
a receiver, or receiver and manager, of the property of
the corporation; or
(g)
an administrator of the corporation; or
(h)
an administrator of a deed of company arrangement
executed by the corporation; or
(i)
a liquidator of the corporation.

Officer

Organisation
A company, corporation, firm, enterprise or institution, or
other legal entity or part thereof, whether incorporated or not,
public or private, that has its own function(s) and
administration.

PCBU
Person conducting a business or undertaking - The WHS Act
places the primary duty of care and various other duties and
obligations on a ‘person conducting a business or undertaking’
(PCBU). The meaning of a PCBU is set out in section 5 of the
WHS Act. The WHS Act does not define a ‘business’ or
‘undertaking’.

Plant
(a)
(b)
(c)
Any machinery, equipment, appliance, container,
implement and tool; and
Any component of any of those things; and
Anything fitted or connected to any of those things.

PRA
Principal Risk Assessment

Preventative Action
An authorised action required to prevent potential causes of a
non-conformance i.e. prevent non-conformance from
happening

PSP
Project Safety Plan
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That which is, or was at a particular time, reasonably able to be
done to ensure health and safety, taking into account and
weighing up all relevant matters including:
(a)
The likelihood of the hazard or the risk concerned
occurring
(b)
The degree of harm that might result from the hazard or
the risk
(c)
What the person concerned knows, or ought reasonably
to know, about the hazard or risk, and ways of
eliminating or minimizing the risk
(d)
The availability and suitability of ways to eliminate or
minimize the risk; and
(e)
After assessing the extent of the risk and the available
ways of eliminating or minimizing the risk including
whether the cost is grossly disproportionate to the risk.

Reasonably Practicable

Record
Information generated from undertaking a task e.g. letters,
faxes, memos, filled in forms, registers, minutes etc.

Risk
Is the possibility that harm (death, injury or illness) might occur
when exposed to a hazard.

Risk Control
Means taking action to eliminate health and safety risks so far
as is reasonably practicable, and if that is not possible,
minimizing the risks so far as is reasonably practicable.
Eliminating a hazard will also eliminate any risks associated
with that hazard.

Safety
A state in which the risk of harm (to persons) or damage is
limited to an acceptable level.

SDS
Safety Data Sheet

Special Process
One where the results of a work activity cannot be verified by
subsequent inspection and testing, e.g. some structural
welding, post tensioning etc.

SWMS
Safe Work Method Statement

Target
Specific acceptance criteria set for a particular
parameter/characteristic of an impact.

Toolbox Talk (TBT)
meeting
Regular, recorded meetings between management and
employees/site personnel to discuss safety, programming and
other issues relating to their work practices and working
environment.

Verification
Formally establishing, confirming and documenting with
objective evidence that specified requirements have been
fulfilled.

WHS
Occupational Health and Safety
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
WHS objectives
Overall WHS goal in terms of WHS performance, arising from
the occupational health and safety policy that an organisation
sets itself to achieve, and which are quantified where
practicable.

WHS performance
The measurable results of the PMP, related to the
organisations control of health and safety risks, based on its
WHS policy, objectives and targets. Performance
measurement includes measurement of WHS management
activities and results.

WHS Policy
Statement by the organisation of its commitment, intentions
and principles in relation to its overall occupational health and
safety performance which provides a framework for action and
for the setting of its occupational health and safety objectives
and targets.

WHS professional
A person with expertise and qualifications in the identification,
assessment, evaluation or control of occupational hazards and
risks, and hazards associated with occupational ill-health.

WHS target
A detailed performance requirement, quantified wherever
practicable and pertaining to the organisation, that arises from
the health and safety objectives and that needs to be met in
order to achieve those objectives.

Worker
A person who carries out work in any capacity for a person
conducting a business or undertaking

Workplace
A place where work is carried out for a business or undertaking
and includes any place where a worker goes, or is likely to be,
while at work.
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STEP 1
1.0 Leadership and Commitment
PSG People is committed to providing a reasonable and practical safe working environment for all
employees and personnel on PSG People sites. This is achieved through the management and
implementation of the PSG People 5 step Project Safety Plan (PSP) as outlined below:
STEP 1
LEADERSHIP & COMMITTMENT
STEP 2
PLANNING & RISK MANAGEMENT
STEP 3
IMPLEMENTATION & OPERATION
STEP 4
MEASUREMENT, EVALUATION & CORRECTIVE ACTION
STEP 5
MANAGEMENT REVIEW & IMPROVEMENT
The PSG People Project Safety Plan sets out requirements of how PSG People manage Safety issues
associated with all operations and, how our site activities will be managed to fulfill the company’s
WHS obligations for all projects.
1.1
Policies
Copies of PSG People safety, rehabilitation and other policies will be displayed on site in prominent
locations and site personnel, visitors, employees and subcontractors will be advised of these policies
during inductions. Copies of these policies are included in Annexure A to this PSP.
PSG People will further its objectives by targeting those areas which:

Ensure compliance with nominated Acts, Regulations, Standards and relevant Codes of
Practice and Guidelines (refer legal compliance reference register Annexure C);

Foresee and avoid potential safety problems; and

Maintain and reinforce the client’s confidence in the safety input into the project through
appropriate reporting mechanisms and open and frank disclosure and discussion.
1.2
Authorisation
The PSP is authorised by the Project Manager, Nick Haridemos.
All project personnel are to ensure their work activities and those of consultants, subcontractors and
suppliers are carried out in accordance with this PSP.
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STEP 1
1.3
Distribution
This PSP is a controlled document and will be distributed and revised as required. Copies are
distributed as follows:

Client

Project Manager

Site

Site Manager

Any other persons requiring copies
Refer Amendment & Distribution Register Page 2 of this PSP.
1.4
Revision
The Project Management Team will monitor the PSP on a monthly basis using the agenda items as
listed in the Monthly review of Project Safety Plan on page 3 of this PSP.
1.5
Records
Records generated as a result of the implementation of the PSP will be handled in accordance with.
3.7 Document and Data Control.
1.6
Purpose of the Project Safety Plan (PSP)
This PSG People PSP is designed to address the contractual and legislative requirements of the
project. Each PSP is tailored for the specific project by addressing and meeting project specific needs;
it has the following objectives:

To assist PSG People site management in understanding their on site operational and
contractual responsibilities;

To identify and address key issues relevant to client, legislative and PSG People
requirements for the project; and

To identify and wherever practicable eliminate or reduce those hazards and associated
risks inherent in specific work activities which if left untreated will lead to a diminished
product or create the potential for an incident.
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STEP 1
This is achieved by adopting a Plan-Do-Check-Act process as listed below:

Plan
Establish the objectives and processes necessary to deliver results in
accordance with customer requirements and PSG People policies

Do
Implement the process

Check
Monitor and measure processes and products against policies,
objectives and requirements for the product and report the results

Act
Take actions to continually improve the process performance
Step 1
Leadership,
Commitment and
Policy
Step 5
Step 2
Management Review
Planning
Step 4
Measurement,
Evaluation and
Corrective Action
Step 3
Implementation and
Operation
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STEP 1
1.7
Objectives and Targets
Objectives are established to meet and be consistent with PSG People policies and provide the basis
on which PSG People can manage and measure performance.
Objectives are established to meet and be consistent with PSG People policy requirements.
Objectives apply broadly across the organisation and are aimed at setting goals, which encourage
improvement.
The broad PSG People objectives consistent with its policies are listed below:
1.7.1 WHS
PSG People is committed to the effective implementation of our WHS Policy and to continual
improvement in our WHS Performance. Our principal objectives are to:

Provide a safe place of work for all employees of the company, contractors and members
of the public during the course of our activities;

Provide staff and contractors with guidance on and training in the identification,
assessment and control of hazards in the workplace and disseminate WHS information to
employees, contractors and visitors to our workplaces;

Provide and maintain safe plant, equipment and systems of work, including safe storage
and handling of chemicals;

Consult with employees and contractors on WHS issues and enable them to contribute to
decisions that may affect their health, safety and welfare at work;

Engage our stakeholders to build relationships based on honesty, openness and mutual
trust and share responsibility for meeting the goals of our WHS policy;

Promote and foster a supportive and safe workplace culture and ensure that employees
and contractors are aware of their responsibilities for WHS in areas under their control;

Record any specific issues and hazards identified during the planning stages for each
project by carrying out a risk analysis and incorporating responsibilities, processes and
controls to eliminate or manage these risks and hazards;

Ensure that safety standards required for each project are met and compliance is attained
from commencement until the completion of the project, by having each contractor
submitting risk assessments, induction certificates, and applicable SWMS prior to work
commencing;

Investigate the cause and take corrective action for every incident regardless of whether it
has caused injury or not; and

Regularly measure, publish and continuously improve our safety performance.
The management of PSG People supports and is committed to the WHS Policy and expects all
employees and contractors to adhere to the principles outlined.
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STEP 1
1.7.2 Measurable Project Objectives

Workplace Fatalities = 0

Lost Time Injury Frequency Rate (LTI FR) = < 9
(LTI = Absent for 1x 8 hr shift))

Medical Time Injury Frequency Rate (MTI FR) = < 15
(MTI = Any injury where a medical practitioner is consulted)

Statutory Notifiable Incidents = 0

WorkSafe Improvement or Prohibition Notices = 0

Major customer complaints = 0

EPA Prohibition Notices = 0

SIN’s requiring action/rectification = less than previous month

SIN’s received from clients = less than previous month
1.7.3 Target and Positive Performance Indicators

100% WHS positions filled/allocated as per the Project Safety Plan responsibilities.

100% Audits conducted against the audit schedule.

100% Inspections conducted against the inspection schedule.

100% Tool Box Talk/Consultative Meetings conducted

100% of SIN’s raised completed on time.

100% required training completed as per the Master Training Matrix.

100% of incidents investigated.
The monitoring and reporting of the PSG People Objectives and Targets shall be via the Monthly
Statistics Report, which is reviewed during the monthly Management meetings. Minutes of review
meetings shall be maintained and communicated as appropriate.
Forms:
PSP Form 48
Monthly Statistics Report
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STEP 1
1.8
Project Details
Project Name:
Project Details/
Scope of Work:
Start Date:
October 2012
Expected Completion Date:
February 2013
Project Team
Name
Phone
Project Manager
Site Manager
Emergency Controller
Deputy Emergency Controller
First Aid Officer/s
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STEP 1
1.9
Project Organisational Chart and Responsibilities
The Project Manager is responsible to identify and provide the resources required to implement,
maintain and improve the PSP. Resources are to include human resources and specialised skills,
technology and financial resources.
The Project Manager shall identify during the planning phase of a project any specialist expertise
necessary to develop, implement and maintain any unique requirements in relation to the PSP or the
project. PSG People may decide to outsource this function to a suitably qualified
subcontractor/consultant.
Various key tasks need to be performed during the planning, implementation, operation and
evaluation of each project, especially in respect of those activities specifically related to safety. The
persons performing those specific roles may differ depending on the scope of work.
PSG People employ a full time Site Manager who has a defined role and responsibility for ensuring
that PSP requirements are established, implemented and maintained. The Site Manager is also
responsible for reporting on the PSP performance monthly to senior management. Responsibilities for
inspections and generation of records are included in Project Records Spreadsheet which is updated
for each project and prominently displayed on site. As inspections/audits etc. are actioned, the
person responsible is to initial the applicable field. This document shall be monitored for
completeness during scheduled project inspections.
A typical project structure is detailed below.
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STEP 1
Koundouris
Group
Project
Manager
WHSafety
Manager
Site Manager
Subcontractors
Signed responsibility and duty statements are included in Annexure B.
It should be noted that any person’s responsibilities can be substituted by a more senior person, i.e.
the Project Manager can take on the responsibility of the Site Manager if required.
Relevant PSP Attachments:
Annexure B
Responsibility and Duty Statements
1.10 Site Establishment
The Site Manager is responsible to complete the Site Establishment Checklist (Form 1) at the
commencement of each project.
Amenities provided must be in accordance with the ACT Amenities Code of Practice.
Forms:
PSP Form 1
Site Establishment Checklist
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STEP 1
1.11 Legislation, Standards and Code of Practice Requirements
It is every individual’s responsibility to work in accordance and comply with the WHS Act 2011 and
WHS Regulation 2011, applicable industry codes of practice and relevant National and Australian
Standards. The Project Safety Plan has been written to address PSG People legislative
responsibilities. Statutory control is also evidenced in the various approvals, licenses, and permits
that may be necessary for the commencement and control of certain facets of the work.
A listing of applicable legislation, standards and codes of practice is included in Annexure C. This list is
subject to change at any time and is used as a general guide for this project.
The list shall be updated by PSG People as required and reviewed monthly via management meetings
and PSP reviews. Changes to legislation shall generate a review of the companies PSP procedures and
systems of work and outcomes communicated to personnel as appropriate. If the change requires
additional training, processes, materials etc. the relevant information will be provided to the relevant
parties by the Project Manager or other nominated person.
The Site Manager is responsible to update Annexure C to record any changes to the legislation,
regulations, CoP or standards. Changes shall generate a review of company procedures, SWMS etc.
Safe Work Method Statements must be written to comply with the relevant legislation, Australian
standards, and code of practice as outlined in Annexure C, or any other relevant legislation, Australian
standard, or code of practice that becomes apparent during the course of the project.
Copies of key documents shall be made available to all workers via:

On site hard copy

PSG People intranet

Internet website

Delivered to site from head office on request
Key documents will be maintained at PSG People offices. The Site Manager is responsible to
regularly review the WorkSafe website, SAI Global, MBA and other relevant websites and
communicate relevant hazard alerts or other safety information during TBT’s and PSP reviews.
In addition, PSG People engages Matrix National Group to maintain access to the latest Legislation,
Australian Standards and other related Industry documents to ensure we are actively informed of
changes to publications.
Relevant PSP Attachments:
Annexure C
Legislation Reference Register
1.12 Site Security
The Site Manager is responsible for ensuring site security is appropriate and where necessary
integrated with client requirements to lock out areas electronically by closing out electronic access.
Padlocks are to be issued by PSG People where required. The PSG People Site Office is to be locked
when unattended.
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STEP 2
2.0 Planning and Risk Management
2.1
Risk Management
Aim: To ensure that workers and others are provided with the highest level of protection that is
reasonably practicable.
Key Requirement: Duty holders in managing risks are responsible to:

Identify hazards that could give rise to risk;

Eliminate risks and if not practicable, minimize those risks; and

Maintain, review and revise control measures that have been implemented.
An integral part of the planning process for the project is the early and then ongoing identification of
hazards, assessment of associated risk and the instigation of appropriate controls. ISO 31000 2009
Risk Management and legislative requirements forms the basis of the methodology used by PSG
People in determining and assessing the levels of identified risk.
Risk is assessed as High, Medium or Low using a standard ‘Risk Assessment Matrix’ shown on the
following page (i.e. consequence of risk if it occurs versus the likelihood of the risk occurring). Where
the risk is identified in the high or medium ranges, additional steps are to be put into place such as
the development of Safe Work Method Statements (SMWS) that include specific controls to be used
to manage hazards.
PSG People project hazard Identification, risk assessment and risk control (HIRAC) training shall be
undertaken by senior management including Project Manager and Site Manager to ensure
competence in the use of PSG People HIRAC methodology. External consultants as required shall
assist project teams.
A combination of controls may be necessary if no single measure is enough to reduce the risk to the
lowest level reasonably practicable.
Risk Management is covered by reference to and implementation of:

Annexure A – Risk Management Policy

Annexure D – Principal Risk Assessment (PRA) & Project Risk Register

Safe Work Method Statements

Form 3 JSA – Job Safety Analysis
In summary, these procedures provide for the identification of hazards and the assessment of risk
within the various work activities associated with the project. All project personnel are required to
assist in the identification of risks/hazards, development of appropriate controls and the
implementation of appropriate work practices.
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STEP 2
2.1.1 Managing Risk Step-by-Step Process:
Identify Hazards
Find out what could cause harm;
Assess risks
If necessary – understand the nature of the harm that could be
caused by the hazard, how serious the harm could be and the
likelihood of it happening;
Control risks
Implement the most effective control measure that is reasonably
practicable in the circumstances; and
Review control measures
To ensure they are working as planned.
2.1.2 Managing Risk – deciding what is reasonably practicable
In deciding what is reasonably practicable to protect people from harm requires taking into account
and weighing up all relevant matters including:

The likelihood of the hazard of the risk occurring;

The degree of harm that might result from the hazard or risk;

Knowledge about the hazard or risk, and ways of eliminating or minimizing the risk;

The availability and suitability of ways to eliminate or minimize the risk; and

After assessing the extent of the risk and the available ways of eliminating or minimizing
the risk, including whether the cost is grossly disproportionate to the risk.
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STEP 2
PSG People have well established and acceptable control measures in place (refer Annexure D risk
register). The majority or hazards and their associated risks are well known and control measures are
consistently implemented. Should an unforeseen hazard arise, PSG People shall carry out a risk
assessment, update the risk register and communicate the additional controls as appropriate.
2.1.3 Consulting Workers in Relation to Risks
PSG People are responsible to:

Consult as far as reasonably practicable with workers who carry out work or are likely to be
directly affected by a work health and safety matter; and

Consult, co-operate and co-ordinate activities with all other persons who have work health
or safety duty in relation to the same matter, so far as is reasonably practicable.
In deciding how to control risks, Pacific Services Group shall consult with workers and their
representatives who are likely to be affected by the decision.
This shall be achieved through the established procedures for communication and consultation –
refer section 3.1.
2.1.4 Hierarchy of Risk Control
The ways of controlling risks are ranked from the highest level of protection and reliability to the
lowest as show in Figure 2. This ranking is known as the hierarchy of risk control. PSG People shall
work through this hierarchy when managing risk.
PSG People and Contractors should always aim to eliminate the hazard. If this is not reasonably
practicable, PSG People shall minimize the risk by working through other alternatives in the hierarchy
as follows:
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STEP 2
Level 1 Control Measures
The most effective control measure involves eliminating the hazard and associated risk. The best way
to do this is by, firstly, not introducing the hazard in the workplace. For example, PSG People shall
eliminate the risk of a fall from height by doing the work at ground level.
PSG People shall also aim to eliminate risks by removing the hazard completely, for example, by
removing trip hazards on the floor or disposing unwanted chemicals.
It may not be possible to eliminate a hazard if doing so means that we cannot make the end product
or deliver the service. If the hazard cannot be eliminated, then the Site Manager shall aim to
eliminate as many of the risks associated with the hazard as possible.
Level 2 Control Measures
If it is not reasonably practicable to eliminate the hazards and associated risks, PSG People shall
minimise the risks using one or more of the following approaches:
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STEP 2

Substitute the hazard with something safer. For instance, replace a chemicals with a non
hazardous alternative;

Isolate the hazard from people - This involves physically separating the source of harm
from people by distance or using barriers. For instance, install guard rails around exposed
edges and holes in floors, use remote control systems to operate machinery, store
chemicals in a fume cabinet etc; or

Use engineering controls - An engineering control is a control measure that is physical in
nature, including a mechanical device or process. For instance, use mechanical devices such
as trolleys or hoists to move heavy loads, place guards around moving parts of machinery,
install residual current devices (electrical safety switches) etc.
Level 3 Control Measures
These control measures do not control the hazard at the source. They rely on human behaviour and
supervision, and used on their own, tend to be least effective in minimising risks. Two approaches to
reduce risk in this way are:

Use administrative controls - Administrative controls are work methods or procedures that
are designed to minimise exposure to a hazard. For instance, develop procedures on how
to operate machinery safely, limit exposure time to a hazardous task, use signs to warn
people of a hazard.

Use personal protective equipment (PPE)
Administrative controls and PPE should only be used:

When there are no other practical control measures available (as a last resort);

As an interim measure until a more effective way of controlling the risk can be used; or

To supplement higher level control measures (as a back-up).
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STEP 2
2.1.5 Risk Calculator
How severely could it hurt
someone?
How likely is it to be that bad?
or
1 Very likely
Could happen at
any time
How ill could it make
someone?
A. Kill or cause permanent
disability or ill health
B. Long Term illness or
serious injury
C. Medical Attention and
several days off work
D. First Aid needed
2 Likely
Could happen
Sometime
3 Unlikely
Could happen
but very rarely
4 Very Unlikely
Could happen
but probably
never will
H1
H2
H4
M7
H3
H5
M8
M11
H6
M9
M12
L14
M10
M13
L15
L16
STOP WORK IMMEDIATELY.
Work is not to proceed until controls are implemented to reduce the
HIGH 1- 6
residual risk to Medium or Low.
Ongoing monitoring.
ONGOING MONITORING
MEDIUM 7 - 13
Action needs to be taken in a timely manner but if a quick and easy
solution is available, fix it immediately.
ROUTINE MONITORING
LOW 14 - 16
No further action is required where residual risks are Low. However,
ongoing monitoring is still required to ensure the risk does not escalate.
*ongoing monitoring includes site safety walks and inspections, contractor spot audits, visual
inspections, internal and external audits and PSP reviews.
2.1.6 Implementing Controls
PSG People shall implement control measures via:

Work Procedures:
A safe work procedure which describes the task, identifies the hazards and documents how
the task is to be performed to minimise the risks. SWMS, JSA and the Risk Register are to
be developed by the trade contractors and provided to all workers.

Training, Instruction and Information:
Workers trained in the work procedure to ensure they are able to perform the task safely.
Training requires workers to demonstrate they are competent in performing the task
according to the work procedure. All workers must be inducted into the site and the
applicable work procedure, such as SWMS, JSA and Risk Register. Any applicable
information shall also be provided to visitors to the site.
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STEP 2

Supervision:
The level of supervision required will depend on the level of risk and the experience of the
workers involved. High levels of supervision are necessary where inexperienced workers
(such as apprentices) are expected to follow new procedures or carry out difficult and
critical tasks. Contractors must nominated a person responsible for supervision on site.
The PSG People risk register will identify the hazards, what action needs to be taken and
responsibility. Contractors SWMS are to be written to comply with all applicable legislative
requirements and the requirements of the PSG People risk register.
2.1.7 Monitoring Control Measures
The above control measures shall be regularly reviewed to ensure their effectiveness.
A review is required:

When the control measure is not effective in controlling the risk;

Before a change at the workplace that is likely to give rise to a new or different health and
safety risk that the control measure may not effectively control;

If a new hazard or risk is identified;

If the results of consultation indicate that a review is necessary; or

If a health and safety representative requests a review.
PSG People shall carry out regular site inspections, spot audits and PSP reviews to ensure work
activities are complying with stated requirements. (Refer PSP Section 4.0 Measurement, Monitoring
and Reviews).
2.1.8 Principal Risk Assessment (PRA) – Risk Register
Before work is to commence on any new project a ‘Principal Risk Assessment” (PRA) for that contract
is to be completed to assess the activity/trade risks for work to be performed on site in accordance
with the construction program. PSG People are responsible to ensure the project hazard
identification/risk assessment and risk control (HIRAC) process is undertaken by personnel competent in
the use of PSG People HIRAC methodology.
The Project Manager (or other nominated competent person) is responsible to prepare the detailed
project specific Risk Register, (Annexure D) that identifies the control measures and monitoring that
are required to be implemented, using the Risk Assessment Model and Hierarchy of Controls process.
Where practical, PSG People Project Management Team and the main Contractors/Workers to be
employed on the project should be involved in the Risk Assessment and the development of the
Project Risk Register. Senior Management will ensure monitoring and reviews will occur as scheduled
through the PSP review process and WHS Management reporting process.
The Risk Assessment and Risk Register cover conditions such as:

Which SWMS are to be used for the Job;

Access/egress (entry/exit);
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STEP 2

Working at heights, falling objects;

Existing conditions, structures, services, design issues etc.;

Adjoining properties, public safety issues and protection measures and client interaction;

Prior use of site – any contamination issues;

Plant and Equipment/maintenance requirements

Chemicals and SDS/Hazard Management Plans/sudden discovery of hazardous materials;

Previous incidents and previous project risk assessments;

Potential emergency situations and client emergency management requirements;

Health monitoring requirements;

Current Legislation, Relevant Standards & Codes of Practice;

Labour Hire;

Safety and security issues; and

Other safety project issues.
Before workers commence work on site, they are to be instructed upon the contents of the Risk
Register (provided with contract and during site induction). The Risk Register is to be updated as
required to include specific hazards and controls identified within contractor SWMS or client related.
The Risk Register is to be periodically reviewed in accordance with the project inspection schedule
outlined within section 4.2. Or as a result of an incident, dangerous occurrence or other factors
considered by project management as a trigger for review. A copy of the Risk Register is to be
provided to the client where PSG People is providing services within a client’s workplace, the health
and safety hazards that could effect the people and the public must be identified, assessed,
controlled and documented within the Project Risk Register.
Annexures:
Annexure D
PRA & Risk Register
2.1.9 Use of Safe Work Method Statements (SWMS)
Safe Work Method Statements (SWMS) are the main form of Risk Control used on this project and
must be developed in consultation with workers through a documented process. SWMS detail
specific ways in which to complete a task and list all requirements that must be adhered to before
work can commence. (Refer Annexure E – List of project SWMS).
SWMS and JSA must reflect the requirements of current legislation, standards and other
requirements relevant to health and safety as identified in Annexure C Legislation Register and
Annexure D Risk Register.
SWMS’s are developed for use as follows:

Identify Work Activities: From the Construction Program identify work activities, which
require preparation of risk assessments PRIOR TO THE WORK STARTING. (This should be
conducted during the project PRA and will also include the preparation of related
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STEP 2
Inspection/Test Plans). A combination of controls may be necessary to reduce the risk to
reduce the risk As Low As Reasonably Practicable.

Implement Controls: For each hazard identified, an appropriate hazard control action
must be developed and implemented. All employees are to be aware of the requirements
for the control and the appropriate measures to be taken. The control processes must be
based upon the HIRAC principles as the means of controlling hazards/risks.

Review & Improve: The completed SWMS shall be submitted to the Project Team by the
Project Manager and/or Site Manager who must keep a record of it and ensure that the
process is reviewed so that the effectiveness of the controls is recorded. Should the review
of the process find that the process is ineffective or requires up-dating, the SWMS will then
be reassessed with the view to improving the outcomes. Any non-conformances identified
as a result of inspections, incidents or non-conformances shall generate a review of work
practices/SWMS & procedures.

Induct & Train: Prior to the start of the work activity, the Site Manager must ensure that
all relevant personnel are inducted and sign into the requirements of the SWMS risk
assessment and its controls. Records must be kept of all induction and training (Annexure F
– Project Training Register). Ongoing training and awareness will be implemented by way of
a Toolbox meeting, which shall also be used to record SWMS induction training.

Monitor: The Site Manager must undertake targeted supervision and/or inspection of the
progressive implementation of each SWMS control (PSP Form 44 Spot Audit, PSP Form 48
Safety Inspection Reports, PSP Form 25 Safety Walks etc.).
2.1.10 Project Risk Assessments (Job Safety Analysis – JSA)
During the course of a contract it is possible that there will be tasks to be completed, which fall
outside the boundaries of the Risk Register and applicable SWMS. It is then the responsibility of the
worker in consultation with fellow workers and their supervisor to complete a Job Safety Analysis or
other suitable risk assessment form (PSP Form 3 - JSA). The risk assessment is to include the work
tasks documented step by step with each hazard identified and suitable controls nominated. The JSA
is to be submitted to the Site Manager where appointed for approval prior to work commencing.
Each morning before work commences on site the Site Manager shall consider the daily hazards and
ensure all activities are identified within the project risk register and control measures put in place. A
pre-start meeting may be convened to communicate any additional hazards that have not been
previously communicated (record discussion within TBT record – PSP Form 24). The risk register must
be updated for any new or unforeseen high-risk activities.
Annexures:
Annexure E
Project Safe Work Method Statements
Forms:
PSP Form 3
JSA template
2.1.11 Safe Design Risk Analysis
Construction Management (No Design Responsibility)
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STEP 2
For construct only projects the Project Manager is to request from the Client/Consultant Design
Manager a Safe Design Risk Analysis. Where the Client/Consultant Design Manager is not
forthcoming in providing a documented Safe Design Risk Analysis, a constructability review is to be
conducted by the Project Manager when undertaking the project risk assessment. The foreseen
design risks that could not be eliminated are to be included in the Project Risk Register. The required
hazard control measures are to be specified in the Safe Work Method Statements (SWMS) for the
task.
Project Management (Design Management responsibility)
For project management projects, including design, the Project Manager is to manage the
undertaking of the Safe Design Risk Analysis process with the consultant design manager via design
review meetings. The Consultant Design Manager is responsible for providing to the Project Manager
a documented Safe Design Risk Analysis when drawing packages are issued. The foreseen design risks
that could not be eliminated in design are to be included in the Project Risk Register. The required risk
control measures are to be specified in the SWMS for the task.
Forms:
PSP Form 4
Safe Design Risk Assessment
2.1.12 Permit Register
The Site Manager is responsible to maintain a Permit Register (Form 5) and issue permits for certain
works on the project.
Permits may required to be issued for the following high risk works:






Confined Space
Hot Work
Excavation
Concrete Cutting Core Hole Drilling
Electrical Isolation
Electrical Energisation.
Requirements for permits are to be identified during the Principal Risk Assessment and included in
the Project Risk Register. The process for the issuing of permits is contained in the Site Rules and
General Controls.
Forms:
PSP Form 5
Permit Register
PSP Form 6
Confined Space Risk Assessment
PSP Form 7
Confined Space Entry Permit
PSP Form 8
Excavation Permit
PSP Form 9
Concrete Cutting Core Hole Permit
PSP Form 10
Hot Works Permit
PSP Form 11
Electrical Isolation Permit
PSP Form 12
Electrical Energisation Permit
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STEP 2
2.1.13 Temporary Traffic Management
PSG People is to obtain a Temporary Traffic Management Plan (TTMP) if required for the project, and
ensure it is authorised by the local authority. Internal Traffic Management Drawings (if applicable)
are also to be developed by the Project Manager and/or Site Manager to manage the internal traffic
flow to ensure plant and people separation. The TTMP (internal and external) is to be displayed on
the site notice board and included in Annexure I to this PSP.
Road occupancy licences are required where interruptions to traffic and pedestrian flow are
anticipated in public areas.
Refer to section 3.6 Procurement, with respect to including the Temporary Traffic Management
Drawings with purchasing documentation for Site deliveries.
Note: Mobile Plant if driven on public roads MUST BE REGISTERED.
Annexure:
Annexure I
Traffic Management Plan
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STEP 2
2.1.14 Personal Protective Equipment (PPE)
All Personal Protective Equipment (PPE) shall conform to applicable Australian Standards. All workers
must wear the correct protective equipment. Subcontractors are responsible to ensure their
personnel have adequate PPE.
Mandatory PPE required on all PSG People sites includes:

High-visibility clothing (vests are acceptable in conjunction with non high visibility shirts);

Work pants; either cotton drill or denim jeans;

Safety boots
Site Specific PPE required by Risk Assessment, SWMS, SDS and/or Site displayed signage:

Ear protection

Hard hats;

High impact face shields when using cutting wheels;

Safety eye-wear;

Gloves must be worn when performing manual tasks as defined in a JSA or SWMS; and

Other as indicated by signage or nominated in SWMS.
2.2
Hazardous Work
2.2.1 High Risk Work
PSG People is responsible to ensure high risk work (as defined below) is not carried out by any
worker unless they are licensed and authorized to carry out the work. The Site Manager must be
provided with evidence of the licence (this includes persons involved in the training and supervision
of the activity). Copy to be maintained.
An appropriate WHS Plan, Risk Assessment and/or SWMS must be submitted, reviewed and
authorized prior to the commencement of work. In some cases, permits may need to be obtained
from a local authority or other authorizing body.
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STEP 2
Activity
Management of Risk of Fall
>2m
Work on Telecommunications
Tower
Demolition
Structural Alterations /
temporary Support Structures
Asbestos
Applicable
to Project
Yes
No
Requirement
Responsibility
Approved by
Documents
required
The safest reasonably practical work methods are to be
employed to eliminate the need to conduct work at
height or effectively prevent the fall of people or
materials.
Subcontractors SWMS to nominate controls IAW the
hierarchy of controls
The WHS Plan/Risk Register identifies all hazards and
assigns risks and controls to each identified hazard
relating to the task. Subcontractors to submit detailed
SWMS for the task
Work is to be coordinated with the electrical provider
There is a demolition plan which identifies all hazards
relating to this work task, and assigns risks and controls
to each identified hazard
There is a demolition/construction plan which identifies
all hazards relating to this work task, and assigns risks
and controls to each identified hazard
PSG People
Subcontractor
PSG People
SWMS
Pacific Services
Group
Subcontractor
PSG People
SWMS
Formwork
Subcontractor
PSG People
Formwork
Subcontractor
PSG People
There is a demolition/construction plan which identifies
assesses and controls all risks relating to the disturbance
or removal of asbestos in accordance with the relevant
legislation and statutory requirements
Asbestos Removal
Subcontractor
PSG People
Electrical
Authority
WorkSafe
Demolition
Plan
SWMS
Demolition
Plan
WHS Plan/
SWMS
Asbestos
Removal Plan
HAZMAT
Report
SWMS
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STEP 2
Activity
Confined Space Work
Trenching or Excavation work
>1.5 m
Use of Explosives
Pressurized gas
Construction work is being
carried out on or near
Chemical, Fuel or Refrigerant
Lines or energized electrical
installations or services
Applicable
to Project
Yes
No
Requirement
Responsibility
There is a confined space risk assessment which
identifies all hazards relating to this work task, and
assigns risks and controls to each identified hazard.
Permit System in place. Ticketed workers only to enter
confined space.
PSG People
There is a trenching risk assessment, which identifies all
hazards relating to this work task, and assigns risks and
controls to each identified hazard. Permit System in
place.
There is a demolition/construction plan which identifies
all hazards relating to this work task, and assigns risks
and controls to each identified hazard
There is a demolition/construction plan which identifies
all hazards and assigns risks and controls to each
identified hazard.
PSG People
There is an appropriate WHS plan which identifies all
hazards and assigns risks and controls to each identified
hazard relating to the task. Subcontractors may be
required to submit additional information as outlined in
the WHS Plan/SWMS or PSG People risk register
PSG People
Approved by
PSG People
and
Subcontractor
and
Subcontractor
Explosives
Subcontractor
PSG People
PSG People
PSG People
PSG People
and Subcontractor
and Subcontractor
PSG People
Documents
required
Confined
Space Risk
Assessment
Confined
Space ticket
SWMS
Permit
Trenching Risk
Assessment
SWMS
Permit
SWMS
WHS Plan
Risk
Assessment
SWMS
WHS Plan
Risk
Assessment
SWMS
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STEP 2
Activity
Applicable
to Project
Yes
No
Requirement
Electrical
Refer Project Risk Register and Subcontractor SWMS
Lock-out/tag out process
There is a documented lock-out/tag out process for
isolation of electrical energy sources.
Refer Project Risk Register and SWMS
Refer to PSG People risk register if applicable.
Subcontractor SWMS to include suitable controls
The method of erecting the panels has been assessed
and documented, and installation and bracing of such
panels is in accordance with documented procedures
compliant with AS3850 and specifications for proprietary
items used
Traffic movement has been assessed and subsequent
traffic management plans and controls have been
established. Traffic management plans are approved by
the relevant local authority
Contaminated/
Flammable Atmosphere
Tilt Up
Precast Concrete
Work carried out adjacent to
road, railway, shipping lane or
other traffic corridor that is in
use by traffic other than
pedestrians
Responsibility
Approved by
PSG People
and electrical
Subcontractors
PSG People
and electrical
Subcontractors
PSG People
and Subcontractor
Tilt Up Precast
Concrete
Subcontractor
PSG People
PSG People
and relevant
Subcontractors
PSG People
Documents
required
Project Risk
Register
SWMS
SWMS
Permit
PSG People
SWMS
PSG People
SWMS
Engineer/
supplier
certificates
PSG People and
Local Authority
Traffic
Management
Plan
SWMS
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STEP 2
Activity
Movement of Powered mobile
plant
Artificial extremes of
Temperature
Work is being carried out at or
near water or other liquid that
involves a risk of drowning or
Diving Work
Applicable
to Project
Yes
No
Requirement
Responsibility
Licensed and Competent workers only to operate mobile
plant. Subcontractor SWMS to include suitable controls.
PSG People to verify inspection and maintenance
records.
PSG People
There is an appropriate WHS plan which identifies all
hazards and assigns risks and controls to each identified
hazard relating to the task. Subcontractors may be
required to submit additional information as outlined in
the WHS Plan/SWMS or risk register
There is an appropriate WHS plan which identifies all
hazards and assigns risks and controls to each identified
hazard relating to the task. Subcontractors may be
required to submit additional information as outlined in
the WHS Plan/SWMS or PSG People risk register
PSG People
Approved by
PSG People
Documents
required
PSG People
Plant Risk
Assessment
License or
Competency
certificate
SWMS
Inspection and
Maintenance
Records
SWMS
PSG People
SWMS
and Subcontractor
and relevant
Subcontractors
PSG People
and relevant
Subcontractors
Other as identified by project
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STEP 2
2.2.2 Confined Space/Restricted Space
PSG People are responsible to:

Manage the risks to health and safety associated with a confined space;

Undertake a written risk assessment using a competent person and taking into account the
requirements of the WHS Regulations and WHS CoP Confined Spaces.
No worker is permitted to enter a confined space unless that person has been issued with an entry
permit which is completed by the Site Manager which specifies the following:

Confined space to which the permit applies;

Persons permitted to enter;

Period of time for which the work will be carried out; and

Measures to control risks associated with the work in the space.
The Site Manager must ensure:

Signage is erected immediately before work commences in a confined space and while
work is being carried out in a confined space. The sign must identify the confined space,
inform not to enter without a permit and must be clearly and prominently located next to
each entry;

A system must be in place for continuous communication;

Monitoring conditions by a standby person;

First aid and rescue procedures are established and practiced;

Air supplied respiratory equipment and PPE is available for use in certain emergency
situations; and

Relevant workers are trained and records are verified.
Records to be maintained.
Confined Space: When a confined space has been identified, PSG People is to conduct a Confined
Space Risk Assessment (Form 6) in consultation with workers for the task. The Site Manager must also
complete a Confined Space Permit, (Form 7). The worker is to obtain authorisation from the Site
Manager prior to entering the confined space and must be a trained competent person. Evidence of
training must be provided to PSG People .
The Site Manager is responsible for maintaining the Permit Register (Form 5) of the location, times
and de-isolation/closure of permits issued.
Forms:
PSP Form 5
Permit Register
PSP Form 6
Confined Space Risk Assessment
PSP Form 7
Confined Space Entry Permit
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STEP 2
2.2.3 Excavation
PSG People is responsible to manage the risks to health and safety associated with excavation work
before directing or allowing work to commence. This includes the risk of a person:

Falling into an excavation;

Being trapped by the collapse of an excavation;

Working in an excavation being struck by falling object;

Working in an excavation being exposed to an airborne contaminant.
Suitable controls are nominated in the project risk register and applicable SWMS. All workers are
inducted.
Where trenches are deeper than 1.5m the Site Manager shall ensure, so far as practicable, that the
work area is secured from unauthorized access. PSG People shall minimize the risk to any person
arising from the collapse of the trench by ensuring all sides are adequately supported by doing one or
more of the following:

Shoring by shielding or other comparable means;

Benching;

Battering.
This does not apply if a geotechnical engineer provides written advice stating that all sides of the
trench are safe from collapse.
PSG People is also responsible to:

Take steps to obtain current underground essential services information before directing or
allowing excavation work to commence;

Provide the information to any person engaged to carry out the excavation work;

Have regard to the information in carrying out or director or allowing the carrying out of
the excavation work.

Ensure the information is available for inspection;
Make available the information until the excavation work is completed of if a notifiable incident
occurs in connection with the excavation work to which it relates, for at least 2 years after the
incident occurs.
Forms:
4
Excavation Permit
PSG People
Rev: 1 PSP
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STEP 2
2.2.4 Electrical Safety
The Project Manager is to meet with the Subcontractor electrician prior to commencement of work
on site to discuss PSG People requirements for electrical practices, isolation, energisation for this
project. Refer to Electrical Isolation and Energisation procedures below.
The following electrical practices apply onsite:

Earth leakage protection - All leads and portable electric tools, lighting, plant or equipment
used on PSG People sites must be protected by an approved earth leakage protection
device/residual current device (RCD).

Permanent power out outlets - Where any permanent power outlets are to be used, a
portable earth leakage circuit breaker RCD must be connected between the outlet and the
lead. If unsure, ask.

PSG People will provide temporary power as needed. Where temporary power boards are
being used each board must be established by a licensed electrician and tested and tagged
on a monthly basis. Every temporary power board must have a lockable RCD box and the
keys must remain with the Site Manager and licensed electrician on site.

Any circuit breaker trips must be reviewed and reset by a licensed electrician. PSG People
employees and subcontractors are not permitted to reset tripped breakers. All electrical
trips must be reported to PSG People Site Management.

RCD to be push button tested daily prior to use.

Single Phase - Single phase final sub circuits connected by construction wiring and
supplying lighting etc. must be protected by a core balance earth leakage device.

Portable generators - All portable generators must be fitted with core balance earth
leakage protection having a rated tripping current not exceeding 30amps.

Portable and semi portable equipment - All portable and semi portable electrical
equipment must be tested in accordance with the appropriate Australian Standard and
have a label fixed to equipment, showing date of inspection and equipment plant number.
Details of inspections to be recorded in a register and kept on site.

Three phase power - Use only three phase power leads, which have been inspected and
tagged by a certified electrician.

Isolation and danger tagging - Before working on any electrical equipment it must be
isolated from power, and/or the correct locking out and/or danger tagging procedure
followed.

Power leads - Keep all power leads off the ground or floor where practicable and place
them so that they cannot be damaged. Electrical leads must be properly earthed and must
not exceed 30m. Double adapters and piggyback plugs must not be used.
The above requirements are to be communicated to all workers during induction and monitored via
SWMS reviews, spot audits, regular site safety inspections, spot audits, site safety walks and tool box
talks.
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STEP 2
Any non-compliant electrical plant or equipment is to be isolated (removed from site or locked out)
until the situation is rectified and verified prior to reintroduction via inspection tag/maintenance
certificate supplied to PSG People Site Management.
2.2.4.1 Electrical Tagging
All electrical equipment must have a current Electrical Tag in compliance with relevant legislation.
PSG People and Subcontractors are to ensure that all electrical equipment is inspected, tested and
tagged by a licensed electrician (or other competent person) at the prescribed intervals. This shall
generally be as follows:
Daily

RCD is to be push tested daily by operator and tested and tagged monthly
Monthly

Site Temporary Power Boards (if in place) to be tested and tagged monthly.

All flexible extension cords, portable tools and electrical plant.

Earth leakage device is trip tested monthly by a licensed electrician or competent person
authorised by the contractor.

All electrical appliances in amenities, sheds and site offices (6 monthly).
Inspections on arrival at site
In addition to the above periodic checks, the Site Manager shall randomly inspect electrical
equipment on arrival to the site. Where the work causes relocation of amenities to another part of
the site, the amenities shall be re-inspected following relocation.
Hired equipment shall be tagged by the hire company prior to arrival. Once the equipment is
received by PSG People , it shall then be the responsibility of the Project Manager, to arrange
inspection, testing and tagging requirements.
In addition to the above periodic checks, the Site Manager or other authorised person shall randomly
inspect electrical equipment.
Note: All test and tagging must be completed by a licensed electrician or other competent person.
Record: Electrical test and tag to be recorded on Electrical Test Register and provided to PSG People
Site Management.
2.2.4.2 Electrical Isolation/Energisation
PSG People Project Manager and/or Site Manager to conduct meeting with electrical subcontractor
prior to commencement on site and communicate PSG People procedures and requirements for
electrical isolation/energisation prior to commencement on site.
Electrical Checklist (Form 13) MUST be completed by PSG People Site Management in consultation
with the licensed electrician. Any contentious issues or amendments to procedures MUST be
documented and agreed by both parties.
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STEP 2
Subcontract electrician to update SWMS in accordance with PSG People procedures. Monitoring of
compliance with procedures will occur via established inspection and monitoring activities.
The licensed electrician/s (responsible and authorised to perform energisation or isolation on site)
must initial the energisation and isolation actions in the checklists (Form 13) to demonstrate their
understanding and agreement to implement the stated actions. A toolbox talk is to be raised as a
record of this meeting.
Note: Licensed electrician is required to use a Multimeter (also known as a VOM (Volt-Ohm) to
measure zero voltage in line (test if line is active/powered/dead after isolation). An insulation
Resistance Tester and Ohm Meter (can be individual items or combined) are to be used to measure
integrity of insulation in line.
Equipment must be calibrated annually. Equipment Calibration record to be provided to PSG People
Site Management.
2.2.4.3 Danger Tag Isolation Procedure
This procedure shall be implemented when working on or near:

Equipment and circuits in service;

Equipment and circuits being repaired or modified; and

Equipment and circuits being commissioned and tested after installation.
The Electrical Checklist (Form 13) must be completed by the Site Manager in consultation with the
licensed electrician. Records to be maintained.
Procedures as follows:

Cable identification, including a full visual inspection of all cabling that originate from the
switchboard must be performed prior to any sub circuits being energized.

Licensed electrician to carry out relevant inspections and tests (Multi meter) as required by
AS/NZS 3000 Wiring Rules and AS/NZS 3017 Electrical Installations – Testing Guidelines.
PSG People isolation/energisation permit (Form 11 or 12 – whichever applicable) required fully completed and authorised by Site Manager.

All cables to be appropriately terminated at both ends, and marked for ease of
identification

Where a junction box has been fitted to the end of a cable, any cable insulation is to be
stripped off prior to being put in a connector. This cable is not to be connected to supply,
including the neutral and earth. The circuit breaker number and switchboard number is to
be clearly and legibly marked on the junction box lid.

Schedule must be included in switchboard.
Forms:
PSP Form 11
Isolation of Electrical Service Permit
PSP Form 12
Energisation Permit
PSG People
Rev: 1 PSP
43
STEP 2
PSP Form 13
Electrical Checklist
PSP Form 14
Electrical Test Record
2.2.4.4 Lock Out/Tag Out
The Lock Out/Tag Out procedure is to be implemented when electrical services are required to be
isolated or when faulty or unsafe plant or equipment are required to be put out of use.
Compliance with this procedure will be the responsibility of the Site Manager and individuals whom
are delegated authority to ensure compliance in undertaking the Lock Out/Tag Out process.
PSG People shall ensure that the licensed electrician contracted for work on site has suitable
procedures for Lock Out/Tag Out. The contractor is also responsible for the supply and fitting of
appropriate locks and tags on behalf of PSG People . The Site Manager shall review the electrical
contractors Lock Out/Tag Out procedures to ensure they meet the requirements of the standard. PSG
People is to ensure:

An Out of Service/Locked Out tag is to be placed on any equipment where it is foreseen
that to operate faulty or unsafe equipment will cause either injury to a person, or damage
to the plant or equipment.

An Out of Service/Locked Out tag must have the name of the person placing the tag, the
reason for the tag being placed and the date recorded on it.

No individual shall operate any plant or equipment when an Out of Service/Locked Out tag
is attached to it.

Any plant or equipment, which has an Out of Service/Locked Out tag on it, must be
removed to a designated area for repair, where it is practicable and safe to do so.

Where there is a need for multiple switches, valves or positive isolators to be isolated, an
Out of Service/Locked Out tag shall be placed on each one.

The person placing an Out of Service/Locked Out tag must ensure they are doing so on the
correct switch, valve or positive isolator, and that it is in the correct position.

The person undertaking work on the electrical supply is to undertake a proof test following
de-energising prior to starting work.

An Out of Service/Locked Out tag may only be removed after the Site Manager in
consultation with the licensed electrician has granted permission and the plant or
equipment has been deemed safe to operate with the necessary clearance certificates
available where required.

Only the person placing the Out of Service/Locked Out tag is permitted to remove the Out
of Service/Locked Out tag, and only their one. Site Manager must approve.

An out of Out of Service/Locked Out tag shall be placed on new machinery or equipment
until the Site Manager has deemed the installation safe and ready.
Refer to section 3.6, Procurement, with respect to including the Electrical Isolation, Confined Space
Permit, and Lock Out/Tag out procedure with contractor tender documentation.
Forms:
PSG People
Rev: 1 PSP
44
STEP 2
PSP Form 11
Isolation of Electrical Service Permit
PSP Form 14
Electrical Test Record
2.2.5 Plant and Equipment
Cranes, concrete pumps and other high-risk items of plant (including hired in plant) are to be
accepted onto the site via the Contractor Plant and Equipment Certification form (Form 21). The Site
Manager (or other nominated competent person) is to review the records provided by the
contracting company for the item of plant for acceptability prior to accepting the item of plant to be
operated on site.
Records must be provided to demonstrate that the item of mobile plant is managed and maintained
at defined intervals consistent with the Original Equipment Manufacturer (OEM) maintenance
requirements. Plant registers are to be in place to monitor the use and relevant maintenance
performed. Plant maintenance records should be checked to ensure they are consistent with plant
readings.
Plant must comply with Australian Standards and legislative requirements. Where a plant risk
assessment identifies the need for ROPS and FOPS or other protective structures, the Site Manager is
responsible to check the item of mobile plant for compliance via the Contractor Plant and Equipment
Certification Form (Form 21). Compliance plates are to be checked to verify compliance with relevant
Australian or International Standards.
All items of mobile plant require a risk assessment to be completed and hazards and risks identified
must be controlled within safe work method statement applicable to the scope of intended work.
Plant Risk Assessments must consider manufacturers requirements and be developed to ensure a
robust risk assessment process occurs. Generic risk assessments will not be accepted. The Plant Risk
Assessment must be accompanied by:
1.
2.
3.
4.
Operators competencies (tickets, licenses etc);
Maintenance records;
Repair records;
Other records identified during risk assessment process.
Competent persons must complete plant Risk Assessments. The Plant Operator, Site Manager should
actively participate in the risk assessment process.
In Summary: PLANT IS NOT TO BE ACCEPTED ONTO SITE WITHOUT A COMPLETED RISK ASSESSMENT
AND A COMPLETED PLANT CERTIFICATION RECORD, WHICH INCLUDES COPIES OF COMPETENCIES
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STEP 2
CERTIFICATES, MAINTENANCE AND REPAIR RECORDS AND ANY OTHER DOCUMENTATION NEEDED TO
DEMONSTRATE THE SAFETY OF THE ITEM OF PLANT.
The site safety inspections and spot audits will monitor the safe maintenance, electrical tagging, and
safe use of the plant and equipment.
Where plant and equipment is found to be out of service, the Site Manager or relevant Contractor is
to ensure that the out of service plant and equipment is identified by attaching an ‘Out of Service Tag’
to the item. Where the out of service plant and equipment is unsafe to operate, the ‘lockout’ process
is to be initiated, i.e. isolated, keys removed and if required a physical barrier to prevent operation of
the plant /equipment is to be put in place. Refer to the Lock Out/Tag Out Section 2.3.4.
The Site Manager is responsible to:

Maintain a plant and equipment register for all plant and equipment owned or hired by
PSG People ;

Ensure plant operators hold relevant certification/licences for individual items of plant; and

Ensure risk assessments, daily inspections and required maintenance is undertaken for
plant and equipment under PSG People control including contractors.
Note: Any repairs or replacements must be in accordance with the manufacturers recommendations.
Only trained and competent persons to carry out inspections repair or replacement.
Note: Where access is required for the purpose of maintenance, cleaning or repair, the plant must be
stopped and isolated/locked out. The Site Manager is to be provided with inspection/maintenance
records that verify that the repair, inspection and where necessary testing has been carried out in
accordance with manufacturers recommendations.
2.2.5.1 Plant Pre Start Inspections
Subcontractors are to comply with above inspection requirements and provide daily inspection
records as required to PSG People site management.
All mobile plant is subject to the requirements of the National Standard for Plant (NOHSC 1010) and
Work Health and Safety Act and Regulations (2011), and as such are required to be inspected daily by
their operators PRIOR to work starting. These daily checks must be recorded on daily inspection
checklists that are specific to the manufacturers requirements for the items of plant. PSG People will
provide checklists for the operators to use if required. Daily checklists must be submitted to site
management for recording and assessing.
This inspection shall consist of:

A visual inspection to check the condition of the plant/equipment;

Completion of a daily checklist; and / or

Completion of a log book
Any corrective actions (maintenance, repairs etc.) that are required as a result of daily inspections are
to be communicated directly to the PSG People Site Manager to arrange repairs. Form 20 Plant
Fault/Defect Report to be completed for action.
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STEP 2
If the fault is minor and the plant can keep working then the repairs must be affected as soon as
reasonably practical. If the fault is one that necessitates the plant to be repaired immediately then it
must be removed off site for repairs and records must accompany it back onto site to verify the item
of plant is safely operational
Once the required actions have been closed out the daily checklist is to be signed by the Site Manager
and the plant operator to document the matter has been closed out.
Subcontractors who fail to follow these procedures should be asked to leave the site and will be
issued with a Safety Improvement Notice to explain their failure to comply with Plant management
requirements. PSG People site safety inspections and spot audits will monitor the currency,
maintenance, electrical tagging, and safe use of the plant and equipment while it is on site.
2.2.5.2 Plant and Equipment Procurement
It is the responsibility of the Project Manager to make available to the site the plant and equipment
that is required for the project by PSG People . Any purchasing of plant and equipment shall be
subject to a plant procurement risk assessment, and the item must meet the following criteria:

Equipment is registered and can be identified as the property of PSG People ;

All statutory codes and standard requirements have been met;

Scheduled maintenance has been performed; and

PSG People Workers are competent to operate the item proposed to be purchased.
Refer to Form 15 Plant Procurement Risk Assessment.
In most cases however, plant and equipment on PSG People projects is provided by the
subcontractor engaged to carry out works or from time to time, may be hired in by PSG People .
Should PSG People hire in plant and equipment, the Site Manager are responsible to ensure a Risk
Assessment is completed and records are obtained relating to maintenance and safe operation of the
item. Only persons trained and competent are permitted to operate the item of plant and equipment.
Annexure:
G
Project Plant and Equipment Register
Forms:
PSP Form 15
Plant Procurement Risk Assessment
PSP Form 16
Plant Risk Assessment
PSP Form 17
Plant Operators Daily Safety Checklist
PSP Form 18
Daily Hoist Inspection Checklist
PSP Form 19
Scaffold Checklist
PSP Form 20
Plant Fault/Defect Report
PSP Form 21
Contractor Plant and Equipment Certification
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STEP 2
2.2.5.3 Plant Operators Training and Assessment
Plant operators who are not required to hold specific certification for individual types of plant will be
trained and assessed by PSG People . This training and assessment will be recorded within the
training matrix in accordance with PSP section 3.2 Training.
If further training or skills are needed the Project Manager may decide to organise in house or log
book training. Should this occur, this training and assessment will be recorded within the training
register in accordance with PSP 3.2 Training.
Prescribed Plant:
All old style certificates of competency (being those issues before 1 January 2001) are no longer valid
– these certificates expired on 30 June 2010.
All persons carrying out work which is classed as high risk work under the Work Health and Safety Act
and Regulations 2011 must now hold either a High Risk Work Licence for that class of work, or a
current and valid National Certificate of Competency for that class of work. (Refer to ACT WorkSafe
Information Sheet ‘High Risk Work’ Licensing).
Under the Work Health and Safety Regulation 2011, it is an offence to carry out high risk work
without holding the appropriate licence or equivalent certificate of competency, or to allow someone
else to carry out high risk work without holding the appropriate licence or equivalent certificate of
competency.
All training and assessment for high risk work must be conducted through a Registered Training
Organisation that has the relevant competency units added to their scope of registration.
Under the new Regulation, of the old load-shifting classes of work, only the operation of forklifts and
order picking forklifts will be defined as high risk work and will require a high risk work licence. The
other loadshifting classes will not require a licence BUT will still require a certificate of competency as
they do now (see table below). The arrangements for the training and assessment remain the same
as existed previously.
Plant operators who are required to hold specific certification for individual types of plant must
provide the Site Manager with a copy of the relevant licence/certification prior to operating that item
of plant on site. The following classes of high risk work (relevant to construction projects) are:
Code/
Class
HIGH RISK WORK LICENCE
Code/
Class
HIGH RISK WORK LICENCE
CT
Tower Crane
SB
Basic Scaffolding
CS
Self Erecting Tower Crane
SI
Intermediate Scaffolding
CD
Derrick Crane
SA
Advanced Scaffolding
CP
Portal Boom Crane
DG
Dogging
CB
Bridge & Gantry Crane
RB
Basic Rigging
CV
Vehicle loading crane (> 10 metre tonne)
RI
Intermediate Rigging
CN
Non-slewing Crane (> 3 tonne)
RA
Advanced Rigging
C2
Slewing Mobile Crane (up to 20 tonnes)
Load Shifting Equipment Operation –
C6
Slewing Mobile Crane (up to 60 tonnes)
OLD CERTIFICATE OF COMPETENCY
C1
Slewing Mobile Crane (up to 100 tonnes)
LL
Front End Loader
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STEP 2
CO
Slewing Mobile Crane (open/over 100 t)
LB
Front End Loader/Backhoe
HM
Materials Hoist (Cantilever Platform)
LS
Front End Loader (Skid Steer Type)
HP
Hoists (Personnel & Material)
LE
Excavator
WP
Boom-Type Elevating Work Plaftorm
LD
Dragline
PB
Concrete Placing Boom
LF
Forklift Truck
LO
Order Picking Forklift Truck
Annexure:
F
PSG People Training Register
G
Project Plant & Equipment Register
2.2.6 Chemicals
The Site Manager is to ensure:

The register for Chemicals is maintained and current (within 5 years) Safety Data Sheets
(SDS) are available and obtained from any subcontractors engaged on site.

Ensure the quantity of chemicals is included in the Chemical Register.

The relevant control measures detailed in the SDS for the Chemicals are to be included in
the SWMS for the task.

Where practicable the material with the lowest possible hazard capability that meets the
technical requirements for the job shall be used (also refer section 3.6 - Procurement).

All storage and use of Chemicals and dangerous goods is to be:
o
In accordance with the SDS and legislative requirements;
o
In their original containers with the label intact at all times; and
o
Not stored in amenities, containers (unless properly constructed for the purpose),
sheds or offices regardless of the quantities to be stored.
o
Prior to using the chemical all workers involved in its use are to be provided with
adequate information and training to allow safe completions of the required task.
Confirmation of this training is to be provided by a SWMS or Tool Box Talk record
signed by the worker involved.
The Chemical Register is to be kept on site together with applicable SDS. (Preferably in the First Aid
shed and/or site office).
As a minimum standard, all safety and environmental precautions listed on the SDS are followed
when using the substance and are included in the SWMS.
No products or substances, including chemicals or fibrous materials, are brought to the worksite
without a current SDS and approval from site management.
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STEP 2
Refer to Project Risk Register (Annexure D) and Site Safety Rules and General Controls (Annexure J) for
further information in relation to Chemicals/Dangerous Goods, Sudden discovery of hazardous
substances, Asbestos etc.
The Site Manager is responsible to monitor the quantity of chemicals stored/used on site to ensure
the manifest quantity is not exceeded in accordance with the Regulations.
Note: Refer to the WHS Regulations, Schedule 11 for requirements in relation to notifications to the
Regulator if the manifest quantity is exceeded.
2.2.6.1 Chemical Risk Assessments
All chemicals brought onto this project by either PSG People or contractors, and intended for use
during site work, must be assessed using the Chemical Risk Assessment (Form 22). This documented
risk assessment will identify whether the chemical can be eliminated from site. If it cannot be
eliminated PSG People Site Manager or other competent person, must assess the risk and determine
if the chemical presents as a high risk. The Chemical Risk Assessments must be filed with the
applicable SDS.
Once a chemical is accepted for use, the Site Manager will prepare a Chemical Register for this
project. This Chemical Register will be kept near the First Aid kit in the site shed.
High risk chemicals, as identified during the risk assessment process, should be substituted for a less
hazardous material if practicable. Storage of flammable or combustible goods should also be subject
to a risk assessment and must be stored and handled in accordance with manufacturers
recommendations. Monitoring of the safe storage and use shall be via the weekly site safety
walks/inspections.
Annexure:
H
Project Chemical and SDS Register
Forms:
PSP Form 22
Chemical Risk Assessment
2.2.7 Management of a Risk of Fall
It is not tolerable for any of PSG People workers, material or equipment to fall any distance and all
possible steps will be taken to ensure no person, material or equipment can fall any distance.
PSG People is responsible to manage the risk of a fall by a person from one level to another that is
reasonably likely to cause injury. As far as reasonably practicable PSG People shall ensure that work
is carried out on the ground or solid conduction and shall provide safe means of access and egress.
Where it is not practicable to eliminate the risk of a fall, PSG People must minimize the risk by
providing and maintaining a safe system of work, using the following hierarchy of controls:

Fall prevention device (e.g. guardrails on excavators);

Work positioning system;

Fall arrest system (last resort, competent person only, engineer sign off for harness point).
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STEP 2
Where fall arrest systems are used the following requirements must be met:

Establish emergency and rescue procedures;

Ensure those procedures are tested;

Provide suitable and adequate information, training and instruction to relevant workers.
Controls for Management of a Risk of Fall are to be included in the Project Risk Register and
applicable SWMS. Controls are based on the hierarchy of risk controls and requirements of the
National Code of Practice for the Prevention of Fall in General (and if relevant Housing) construction
and the WHS CoP ‘How to Prevent Falls at Workplaces’.
Subcontractor SWMS must include controls to eliminate or minimize the risk of a fall in accordance
with the hierarchy of control.
The Site Manager is responsible to monitor fall protection and prevention measures during site safety
inspections, safety walks and spot audits.
2.2.8 Demolition Safety
Should Demolition be required, PSG People will undertake a detailed risk assessment and develop a
‘Demolition Plan’ prior to the demolition works. Alternatively, the demolition works may be
outsourced to a qualified demolition subcontractor.
The PSG People Site Manager will directly supervise the demolition works.
AS2601:2001 and the applicable statutory Code of Practice for Demolition shall be followed for all
demolition works associated with the scope of works. A demolition plan is to be provided by the
demolition contractor and reviewed and approved by PSG People . All demolition work is to be
undertaken by a licensed contractor.
PSG People is to provide notice to the regulator at least 5 days before commencement of work of the
following:

Demolition of a structure, or part thereof, that is load bearing or otherwise related to the
physical integrity of the structure, that is at least 6m high;

Demolition work involving load shifting machinery on a suspended floor; or

Demolition work involving explosives.
PSG People Site Manager are responsible to review the risk management process and
documentation and authorise demolition works to commence.
PSG People is responsible to ensure the demolition zone is barricaded from other workers and the
public and signage will be clearly displayed warning of the demolition works. All services to the
structures MUST be disconnected and isolation permits provided for electricity and gas prior to
commencement of the demolition works.
2.2.9 Asbestos Safety
A condition/dilapidation report on any existing structure (if applicable) is to be provided to PSG
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STEP 2
People regarding asbestos, dangerous materials such as PCBs, Lead Paint or hazardous chemicals.
The results of this report MUST be incorporated into the risk register and SWMS and also
communicated to the subcontractor engaged to undertake the demolition works.
Should asbestos is identified PSG People shall engage a licensed asbestos removalists (Licence Class A
or B as applicable) to undertake the removal based on a documented Demolition/Asbestos Plan as
required by the WHS Act and if applicable the National Code of Practice for the Safe Removal of
Asbestos 2010.
2.2.10 Manual Tasks
PSG People is responsible manage the risk of musculoskeletal disorders associated with hazardous
manual tasks.
Should workers be required to lift, lower, push, pull, carry or otherwise move, hold or restrain any
person, animal or thing that involves any, or a combination of the following:

Repetitive or sustained force;

High or sudden force;

Repetitive or sustained movement;

Sustained or awkward posture; or

Exposure to vibration.
Training in correct techniques shall be provided via induction into a ‘manual handling’ SWMS, which
has been written to address the requirements outlined in the WHS CoP ‘Hazardous Manual Tasks’.
Specific activity related controls must be nominated in applicable tasks SWMS. The person allocated
responsibility for SWMS reviews shall ensure manual handling controls are nominated and suitable in
subcontractor SWMS.
If it is not reasonably practicable to eliminate the risk, controls are to be implemented to minimize
the risk so far as reasonably practicable following the hierarchy of control measures.
2.2.11 Noise
PSG People is responsible to:

Manage the risk of hearing loss associated with noise

Ensure that the noise a worker is exposed to does not exceed the exposure standard
Should workers be required to wear hearing protection as a control measure, PSG People shall
arrange for audiometric testing within 3 months of the worker commencing work and at least every 2
years thereafter.
Managing noise and preventing haring loss at work shall be in accordance with the WHS Regulations
and Code of Practice. Controls shall be nominated in the project risk register and relevant SWMS.
The Work Health and Safety Regulations 2011 define the Exposure Standard for Noise is defined as an
LAeq,8h of 85 dB(A) or an Lc, peak of 140 dB(C)
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3.0 Implementation and Operation
3.1
Communication and Consultation
3.1.1 Consultation
PSG People shall consult with workers when:

Identifying hazards and assessing risks arising from the work carried out or to be carried
out;

Making decisions about ways to eliminate or minimize those risks;

Making decisions about the adequacy of facilities for the welfare of workers;

Proposing changes that may affect the health or safety of your workers; and

Making decisions about procedures for consulting with workers; resolving health or safety
issues; monitoring the conditions at the workplace and providing information and training
for workers.
PSG People will establish appropriate mechanisms to address specific legislative requirements (as
above) in relation to consultation. The main conduit for consultation on workplace safety is the site
inspections, which are conducted on a regular basis (weekly if possible). PSG People invites all
persons on site to participate in site inspections and to have input into this inspection process,
including a tool box talk at the end to discuss findings and corrective actions. These persons are
recorded on the site inspection form. Minutes of meetings and safety walk reports are distributed to
all workers via the notice board (if in place) or by hand or email.
PSG People shall ensure suitable work processes are in place for consultation with all workers. It is a
requirement under the WHS Act 2011 that PSG People consult with workers in relation to their
preferred method of consultation.
PSG People shall monitor and review these procedures in consultation with workers and health and
safety representatives to ensure that consultation meets the requirements under the WHS Act and
Regulations.
Should 5 or more workers request an WHS committee structure, PSG People shall make
arrangements for this within 2 weeks of the request. Nominations will be called for HSR/s and an
election conducted. PSG People shall arrange for training of the HSR.
Workers are advised of the established consultation methods during induction.
3.1.2 Communication
The Site Manager shall ensure the use of, as appropriate, team meetings, toolbox meetings, job start
meetings, site safety walks etc. to establish effective two way communication within the worksite.
Such communication must address any potential risks and agreed control practices associated with
the construction project, including but not limited to:

Safe Work Method Statement development and review

Proposed changes to the work environment;
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
Safe Work Processes or practices;

Proposed corrective actions;

Purchasing decisions;
that could affect their health and safety.
PSG People are committed to ensuring communication between all project stakeholders is effective
and suitable mechanisms are in place to achieve this. PSG People senior management are available
on site to discuss any issue that may arise including those related to WHS. The Project Managerwill
also visit sites monthly to provide an opportunity for workers to discuss WHS issues. During these
visits the Project Managerwill be involved in a documented safety activity, leading this activity where
possible.
The Site Manager is responsible to distribute relevant WHS information (e.g. Safety Alerts, Code of
Practice amendments) to the relevant site parties which shall be facilitated via the site WHS Notice
Board. Updates and daily hazard alerts are to be discussed at the Site Safety Walks/TBT’s and during
induction where applicable. Subcontractors are required to discuss the WHS Information during their
Tool Box meetings as appropriate. Hard Copies of the information can be put on the site notice
board.
Mandatory Notices (WHS & Workers Compensation) Legislation requires that the following notices be
displayed at workplaces:

Summary of the Workers Compensation Act

Details of Workers Compensation Insurance Policy

An outline of making insurance claims, and the name of the Insurer

A return-to-work program and EAP information

Any additional notice (as required from time to time)
Forms:
PSP Form 24
Tool Box Meeting Record
PSP Form 25
Site Safety Walk Report
3.1.3 Site Notice Board
The Site Manager is to ensure the following documents are displayed on the Site Notice Board:

PSG People Policies, and Site Safety Rules

Emergency Evacuation Plan and drawing

Project Management Contact details (including first Aiders and after hours contact)

Relevant WHS Information – Hazard Alerts, amended publication from relevant authorities
(WorkSafe), work practices under review etc.

Site Traffic Rules and External/Internal Traffic Management Plan (if required)
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Note: The PSG People WHS Policy and mandatory workers compensation return to work program
and insurance provider is also to be displayed in the site office.
A ‘Daily Site Conditions & Hazard Notifications board’ will be attached to the site office/site entry
point. The board shall serve as a reminder to all persons entering and leaving the site of the current
hazards on site. Workers are able to contribute to this board by reporting issues to the Site Manager
who will display the hazard/ alert/ risks as identified by workers as appropriate. Workers are notified
of this board through the site induction process and Site Rules and General Controls, which is posted
on the notice board and in the site office.
3.1.4 Tool Box Talks
Tool Box Talk Meetings are to be conducted weekly for the duration of the project by PSG People and
all contractors onsite (Site Manager to coordinate). Each company is to conduct their own toolbox
meeting (or if not big enough contractors may join with PSG People ). All workers should be provided
the opportunity to comment on safety issues.
Issues that are raised at the Toolbox meeting that require involvement of the PSG People Project
Team can be escalated to the Site Manager.
The aim of a tool box talk is to enable two-way discussion on health and safety issues and to provide a
platform for information exchange such as brief health and safety training and discussion. Other
issues may include:

Awareness of site and company procedures

On site training and skills improvements

SWMS/ECP reviews

SDS discussions

Permits/certificates required

Working platforms/ladder safety

Access/egress arrangements/updates

PPE requirements/reminders

Electrical tagging

Plant and equipment maintenance/requirements

Updates for principal contractor

General housekeeping

Design Changes

Health Surveillance findings (general – not specific to particular worker/s)

Proposed changes to the work environment, work processes or practices

Corrective actions/proposed and required

Purchasing decisions that may affect their health and safety
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A Tool Box Talk Record may also be generated to verify that subcontractors have inducted all of their
workers into the relevant site specific SWMS for the task.
Forms:
PSP Form 24
Tool Box Meeting Record
3.1.5 Site Safety Walks / Consultative Arrangements
Consultative arrangements will be continuously reviewed and communicated for comment (and
possible change) during daily site induction processes. The established arrangements will be
documented and communicated to workers as they are inducted. Workers are given an opportunity
to elect a Work Safety Representative and to form Safety Committees (refer 3.1.4 below). If this is
the chosen method of safety consultation on this project then PSG People will ensure that all
representatives are formally trained (sub contractors are required to meet the cost of their own
training).
If no Work Safety Representatives are nominated, or requested, PSG People will ensure a strong
commitment to a consultative approach to safety is taken. This is done through the site inspection
processes.
Site safety walks/inspections are conducted on a regular basis (weekly if possible) by the Site
Manager and recorded on Safety Inspection Report; Form 48.
The Project Manager is responsible to attend at least one safety walk/inspection per month (diary
entry and name on safety walk minutes).
The findings from the Site Safety Inspection are discussed with the participants during the walk.
These issues and any other issues arising from the walk are addressed and prioritised in the PSG
People Safety Walk Minutes. The Minutes include actions to be taken, by whom and the prioritised
time frame. The time frames are;
1.
Action Immediately
2.
Within 24 hours
3.
By next meeting (basically one week)
A copy of the PSG People Safety Walk Minutes and the Site Safety Walk report will be made available
to management and subcontractors by posting a copy on the notice board and available
electronically.
Any issues requiring attention will be monitored by the Site Manager. Any issues not rectified within
recommended time frame will be escalated to the Project Manager.
Forms:
25
Site Safety Walk Report
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3.1.6 Health and Safety Representatives
If a worker requests the election of a health and safety representative to represent them on work
health and safety matters, a work group shall be established to facilitate an election (within 14 days
of the request).
PSG People shall consult with workers and agree on the formation of a work group.
Where health and safety representatives have been elected they will be included in ay consultation
that affects, or is likely to affect, the health and safety of members of their work group.
HSR’s are to complete training in accordance with the WHS Regulations before exercising certain
powers including the power to issue provisional improvement notices and to direct that unsafe work
cease.
Forms:
23
HSR Nomination Form
3.1.7 Health and Safety Committee
PSG People shall ensure a health and safety committee is established if requested by 5 or more
workers or by a health and safety representative.
The health and safety committee is to be formed in accordance with the Work Health and Safety
Consultation, Co-operation and Co-ordination Code of Practice. The committee shall meet at least
every three months.
PSG People shall monitor and review these procedures in consultation with workers and health and
safety representatives to ensure that consultation meets the requirements under the WHS Act and
Regulations 2011.
Forms:
PSP Form 26
Meeting Minutes
3.1.8 Internal Hazard Alerts
Hazard alerts are a means of communication utilised by PSG People to ensure that key learning
points captured from incident investigations, hazard inspections, complaints or industry
events/hazard alerts etc. are disseminated to all sites and employees of the company to prevent
recurrences or highlight situations where sound safety systems have minimised the potential
outcomes. The Site Manager is responsible to prepare and communicate hazard alerts to all sites as
required. The Site Manager is responsible to communicate hazard alerts during scheduled Toolbox
Meetings. Workers will be consulted as to whether Risk Assessment (such as SWMS and/or Risk
Register need to be reviewed, amended or changed).
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3.1.9 Project Meetings
The Project Manager shall maintain a schedule of project meetings in accordance with client (or
other) requirements. PSG People nominated representatives and applicable subcontractors/suppliers
shall attend all meetings as required. Records will be maintained.
PCG Meetings
PCG meetings (if applicable) may be held in accordance with the construction management
agreement and will be attended by the Project Manager. The Site Manager is responsible to submit
an WHS performance summary which will be included in the PCG Report.
Trade Contractor/Site Meetings
The Project Manager is to Chair weekly trade contractor site meetings. The Site Manager is
responsible to maintain and distribute minutes of these meetings. WHS is a standing agenda item.
The trade contractor site meetings shall be attended by the PSG People Site Management team and
all trade contractor representatives on site.
Team Meetings
Monthly (at minimum) team meetings shall be conducted. It is the responsibility of the Project
Manager and/or Site Manager to chair these meetings. Minutes are to be distributed as appropriate
and maintained.
3.1.10 External Communication
The Site Manager and Project Manager are the designated 24-hour emergency contact for external
authorities. They have the authority to take any action on site as directed by an authorised officer of
any relevant external authority.
The Project Manager is responsible for the exchange of WHS information with external parties such
as public authorities, regulatory bodies, media etc. Relevant information shall be communicated
throughout PSG People as appropriate.
3.1.11 Dispute Resolution
The Site Manager is responsible to ensure the process for resolving WHS issues that affect workers
onsite is implemented and communicated. The dispute resolution procedure is as follows:

If any worker wishes to raise a health and safety issue, the issue should be first discussed
with PSG People site management.

If the matter can not be resolved the matter will be referred to PSG People senior
management or consultative committee for resolution;
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
If the matter remains unresolved guidance will be sought from an industry representative
body such as WorkSafe, the Master Builders Association or HIA.
3.1.12 Community Consultation
PSG People shall advise the community of proposed construction activities via mailbox drop and if
necessary a meeting may be convened. Minutes shall be maintained. Alternatively, PSG People shall
liaise with the client representative in relation to community, worker, public, security and safety
concerns.
3.1.13 Complaints Handling
Construction and building work invariably not only impinges on the immediate workplace but has the
potential to create nuisance and/or harm outside the workplace boundaries.
Complaints generated by either the public or the client need to be acted upon to ensure that the
nuisance and/or harm is addressed and in so doing maintain and increase PSG People environmental
awareness to the effects of its activities. Customer/Community complaints must be referred to the
Project Manager for appropriate immediate action.
Complaints are to be recorded on Form 27 – Complaint Record, and noted within the project
Complaint Register (Form 28) which is reviewed during monthly senior management meetings for
consideration of any additional corrective or preventative action.
Outcomes/lessons learned are to be communicated throughout the company as appropriate (e.g. via
hazard alert).
Forms:
PSP Form 27
Complaint Record
PSP Form 28
Complaint Register
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3.2
Training
PSG People is responsible to ensure that information, training and instruction provided to a worker is
suitable and adequate having regard to:

The nature of the work carried out by the worker

The nature of the risks associated with the work at the time the information, training or
instruction is provided;

The control measures implemented
It must be readily understandable by any person to whom it is provided.
PSG People maintains a Training Register electronically for all employees. PSG People is responsible
to identify at commencement of the project the required training skills for the project tasks based on
the Construction Program activities and skill/competency requirements. PSG People Project Manager
will then select personnel onto the project team based on their skill sets against those identified for
the project. Where training is required for an individual, the PSG People Site Manager will organise
appropriate training to be conducted and update the Project Training Register as described below.
Alternatively, PSG People may decide to sub-contract the required project based skills/competency.
PSP Induction training is required to be undertaken by all staff, in particular senior management and
supervisors with project management responsibilities. The induction training is to include WHS
management principles and practices inclusive of legislative requirements.
PSG People Project Management team are to be made competent in the application of risk
management principles of the PSP and all support documentation. This is to occur through training
provided either formally gaining qualifications of a Certificate IV WHS or equivalent, or the delivery of
a PSG People specific WHS Supervisor and Managers course, which is to be competency based. This
course is to include at minimum;

HIRAC

SWMS Preparation and Review

Emergency Planning

Legislation

Induction processes

Site rules and general controls

Consultation and Communication.
Procedure:

The minimum training requirements are detailed in the Project Training Register as
determined by PSG People during the PSP development and ongoing review process.

The minimum training requirements are the minimum WHS competency for each position.

The PSP Review process includes the ongoing training identification for WHS requirements,
and a review of individual training needs.
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
PSG People Project Management and sub-contract supervisors are required to monitor the
need for ongoing safety training of all site personnel, including refresher training which will
be recorded on a Toolbox Meeting Record, (Form 24) e.g. ladder use, harness training,
wearing PPE, electrical safety, SWMS induction, Environmental Awareness, Hazard
Identification, Consultation etc. Training needs will also be reviewed during management
and PSP reviews.

Where new training requirements are identified through new processes, equipment, safety
procedures, etc., PSG People shall arrange for the necessary employees (and
subcontractors) to receive appropriate training. This is the responsibility of the Site
Manager.

Requests for training are to be via email to the Site Manager who will organise and update
the Project Training Register as required. The Site Manager is also responsible to maintain
records of training, such as certificates of competency and training evaluation forms.

Training evaluation forms and feedback shall be analysed by Site Manager and reported to
senior management during the monthly management meetings. Training requirements
and suitability of service providers is reviewed.

Verification of training provided is to be noted on applicable SWMS induction form and TBT
record. In some circumstances work may be permitted to continue (until formal training is
provided) under direct supervision of suitably qualified person only.

PSG People Senior Management (usually the Project Manager) is responsible to evaluate
the effectiveness of the training provided. Records of this review shall be recorded
(Training Evaluation Form 33) and in some cases relevant log books.

The individual may be asked questions and/or be required to demonstrate their
understanding of the training provided in a practical way e.g. Operate plant/equipment.

Master Training Register and Project Training Register (Annexure F) is to be updated.

When an individual is promoted or given more responsibility, the Project Manager must
conduct an assessment of any additional training needs required.
Annexure:
F
Project Training Register
Forms:
PSP Form 33
Training Evaluation Form
3.2.1 Site Induction

PSG People project team shall be inducted into the PSP and applicable SWMS prior to work
commencing on site.

All construction workers whether directly or indirectly (i.e. contractors’ subcontractor’s
employees) employed by PSG People , as well as regular visitors who undertake work
onsite, will be inducted into the site.

The Site Manager, or other nominated competent person can deliver a site induction
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
Visitors who do not undertake work on site are to report to the Site Office. They are to be
briefed on the Visitor Site Rules, emergency evacuation procedures and will be escorted
around the site by a site inducted person.

Visitors are required to sign in to the Visitor Register (Form 32) or Site Entry Register prior
to entering the site.

PSG People shall ensure that any client requirements are communicated during induction.
3.2.2 Site Induction Agenda
To ensure all relevant WHS and site management issues are covered; the person carrying out the
induction shall refer to the Site Induction Brief (Form 29). PSG People has modified this agenda to
cover other issues outlined in the general conditions and preliminaries of the contract and client
concerns. For each trade/task, the site induction will cover the significant WHS hazards that exist on
the project, both at the time of the induction but also taking account of hazards that may exist as the
work progresses for that trade/phase.
The issues to be covered include but are not limited to the following:

Emergency & Evacuation procedures

Name & contact details of Emergency Controller/EAP

Name/s of first aid attendant/s & contact details

Overview of amenities

Details of the project management structure

Hazard and Incident reporting procedure

PSG People policies

Accessibility to Legal Reference Library

Site rules (Must provide copy site safety rules & general controls – Annexure J)

Relevant site specific risks – workers are to be advised of location of risk register.

Health Monitoring and Surveillance arrangements

Relevant SWMS

Tool Box Talks and site safety walks

Arrangements for communication and consultation (workers must be consulted and agree
to established arrangements)

Training and Competency requirements

Site Notice Board location (if established)

Traffic management procedures

Any other WHS issues
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3.2.3 Recording Site Induction
On completion of the induction all persons present will be required to fill out and sign the Site
Induction Record (Form 30) and the Site Induction Register (Form 31).
Also at this time the recording and taking copies of relevant licenses and certificates of competency
will take place to ensure that each construction worker is suitably qualified to undertake their
relevant task on site. Records shall be maintained in accordance with the PSP File List section 4.1.
3.2.4 Delivery and Waste Removal Drivers

One off delivery drivers are to be treated as visitors and given a brief overview and
induction into the site. Delivery drivers who exit their vehicle are required to wear
mandatory site PPE and must be supervised by an inducted person at all times.

Where the use of plant such as Fork Lift, Truck Mounted Crane, etc. is required a Certificate
of Conformance must be completed and a task based risk assessment with control
measures for the work (or Safe Work Method Statement) must be produced and signed off.
The Site Manager is to complete Contractor Plant and Equipment Certification (Form 21)
prior to commencement of works to ensure plant and equipment is in accordance with PSG
People requirements.

For repeat deliveries such as equipment hire and other construction materials, PSG People
is to obtain copies of certificates of currency for Workers Compensation and public liability
for those companies.
3.2.5 Visitors
Visitors to the project are to report to PSG People site office and complete the PSG People visitors
register or site entry register upon arrival and leaving. The Site Manager is to ensure that visitors are
shown the site rules and general controls and explain to them where it relates to their visits, as well
as any other hazards which may be present on the day. Visitors are also to be shown the emergency
evacuation points and asked if they suffer from any illness or disability that may restrict their
movement on site. Visitors must wear minimum mandatory PPE while on site.
Forms:
PSP Form 29
Site Induction Brief
PSP Form 30
Site Specific Induction Record & Checklist
PSP Form 31
Site Induction Register
PSP Form 32
Visitor Register
3.2.6 Site Safety Rules
Site Safety Rules are established for each project as part of the principal risk assessment and planning
phase. On this project PSG People has established site rules as part of the planning requirements. All
Workers are to be provided with a copy of the site safety rules (Annexure J) and upon signing the
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induction register are acknowledging that they have read, understood and will comply with PSG
People site safety rules. The site safety rules must be prominently displayed on WHS notice board
and in the site office.
Annexure:
Annexure J
3.3
Site Safety Rules
Hazard and Incident Notification, Investigation and Workers
Compensation
The reporting, recording, investigation, analysis and review of workplace incidents (including injuries,
illnesses, and near misses) will help PSG People to identify problem areas where incidents arise
frequently. It will also help in our risk assessment process by providing information for injury
prevention.
Recording workplace injuries is also a legislative requirement.
3.3.1 Hazard Reporting
PSG People will encourage all workers to report hazards immediately. The Site Manager will
investigate all reported hazards and document corrective actions. Corrective actions will be signed off
when completed.
The procedure and responsibilities for reporting hazards are outlined in the following flowchart.
The Site Manager will document details of the hazards in the relevant form (Site Safety Walk Report,
Inspection Report, Spot Audit, Safety Improvement Notice, Toolbox Talk Record or Incident
Notification and Investigation Report). The risk will be assessed immediately using the categories
outlined in the Hazard Identification and Risk Assessment section of this PSP.
The risk class will determine the appropriate level of response required to protect the health and
safety of workers, i.e. immediate, within 24 hours, within 48 hours etc. The applicable report is to be
signed by the Site Manager who is also responsible to sign off the report when satisfied that all items
on the report have been satisfactorily actioned. The corrective actions register is also to be updated.
Hazard Identified
Yes
Can it be fixed now?
Fix what you can, now.
No
Site Manager and/or Site Manager to document hazard in
Site Inspection Form, Incident Report and/or TBT Record as
appropriate.
Site Manager and Site Manager to review actions. What else
needs to be done now?
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Review Hazard.
Use established hazard management process to:
1. Identify Risks
2. Assess Risks
3. Develop control strategies and actions
Issue NCR and/or Hazard
Alert if necessary.
Enter in CA Register
Forward form to Project Manager for approval of agreed
control strategies & if warranted the consultative
committee for discussion and approval.
Forward to Worker initiating the
report as feedback.
Forward Form to the Site Manager and/or Site Manager to
implement controls.
Evaluate controls when they have been in place for
sufficient time.
Update the Risk Register and
PSP if necessary
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3.3.2 Incident Notification

All hazards, near miss, dangerous occurrences, injuries and incidents (see below for
environmental incidents) are to be reported to the Site Manager immediately;

The Site Manager is to make sure that the injured person/s receives appropriate first aid
and/or medical treatment as soon as possible;

The Site Manager is responsible to raise an incident notification and incident investigation
form (Forms 35 and 36) in consultation with the worker/s who were involved in the
incident where practicable. Investigators must have minimum mandatory training in WHS
supervisor/managers course, which includes an investigations element or equivalent;

The Site Manager is to notify the Project Manager ASAP who will notify others as
applicable (senior management must be notified of serious incidents immediately);

The Site Manager is to initiate an accident/incident investigation (see 3.3.4) if warranted
which will usually commence within 48 hours (Form 36).

The Project Manager is to coordinate the reporting to relevant authorities any notifiable
incidents as outlined below (3.3.3).

If an injury is not apparent for a day or two it is still important that the incident be reported
to the site where the incident occurred.

It is preferable to complete all forms on the site.

All forms are to be forwarded to the Finance Manager who is to co-ordinate the claims and
accident information if necessary (see 3.3.3).
Note: Any member of PSG People project team have the authority to suspend work in the area
where an incident has occurred or to suspend similar work, until an investigation has been
completed, if there is a risk of a similar incident occurring.
The incident scene should be barricaded if necessary and not disturbed in any way until an incident
investigation is carried if necessary.
Just as it is necessary in respect to health and safety to report a dangerous occurrence whether it
causes an injury or not, likewise in respect of an environmental incident it is necessary to report the
incident if it “causes or has the potential to cause environmental damage”.
Such environmental incidents may include:

Implosion, explosion or fire;

Escape, spillage or leakage of hazardous or toxic substances;

Discovery of contaminated materials such as asbestos, low-level or prescribed wastes, etc.;

Contamination of natural waterways (streams, creeks, rivers, etc.) or public drains;

Failure of soil erosion and sedimentation control structures;

Excessive/harmful air emissions (dust, smoke, fumes, etc.);

Excessive/harmful noise or vibration;

Destruction of classified archaeological/heritage materials/sites;
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
Destruction of specified or protected flora/fauna; and

Destruction of landscaped or rehabilitated areas.
In addition, effective action must be promptly taken to correct any existing danger and to prevent
repetition.
The Site Manager shall include incident/injury and first aid treatment statistics in the monthly project
statistics report, which is reviewed during management meetings.
3.3.3 Statutory Reporting
In this Act, notifiable incident means:

The death of a person; or

A serious injury or illness of a person; or

A dangerous incident.
Refer www.worksafe.act.gov.au for definitions of a serious injury or illness and a dangerous incident.
3.3.4 Incident Investigation
Any reported incident or dangerous occurrence shall be investigated to prevent a reoccurrence (Form
35). Somebody competent must carry out incident Investigations i.e.; formally trained in incident
investigation. The PSG People Site Manager (or suitably qualified external consultant) will carry out
the investigation as soon as practicable in consultation with Site Manager and other invited parties.
All incident investigations should be initiated promptly before the scene changes and information is
lost, removed or destroyed. Photographs may be taken for recording the scene of the incident. The
injured person and co-workers may be required to be interviewed and statements taken to get the
relevant facts relating to the incident.
The investigation shall be carried out to identify any system failures or other factors that lead to the
hazard, illness or injury. This may involve an examination of the incident along the following lines:

First Aid Officer Report (verbal)

Current Site Specific Induction record

Safe Work Method Statement (SWMS)

Record of work activity training in the “specific” SWMS for the work being undertaken.

Was the SWMS/ECP being followed?

Copies of any Certificates of Competencies.

Copies of all inspection &/or test records for any plant or equipment being used.

Copies of Safety Data Sheets and chemical risk assessments relevant to the incident.

Copies of any photos, plans or diagrams relevant to the incident.

Copies of correspondence, if any, to employee/s or Contractor in relation to the incident.
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
Copies of any Site Safety Committee &/or WHS Representative Inspection reports prior to
&/or after the incident.

Copies of any relevant WorkSafe/EPA Improvement &/or Prohibition Notices.
The objective of the investigation shall be to establish the real systematic cause(s) of the incident, so
that corrective action is aimed at preventing recurrence of the event. This may require a review of
company processes, procedures, SWMS etc.
Outcomes of incident investigations shall be communicated throughout the organisation via safety
alerts, email, tool box talks, etc. Senior Management are to review Incident Notification &
Investigation Reports during monthly management meetings. As a result of the investigation and
review process, changes may be required to PSP processes/procedures, work instructions, SWMS etc.
Forms:
PSP Form 35
Incident Notification Report
PSP Form 36
Incident Investigation Report
3.3.5 Analysis and Corrective Action
The Site Manager is responsible to record and monitor corrective actions resulting from inspections,
incident investigations/hazard reports, internal audits or other processes. The corrective action
process must set target completion dates and assign responsibility for implementing and reviewing
the effectiveness of corrective actions. In addition:

Injuries, illnesses, other potentially serious incidents and non-conformances are analysed
during monthly management meetings to determine underlying trends.

Notices and advice issued by WorkSafe/EPA (if applicable) are analysed to assist in
identifying potential system failures.

The results of these analyses are evaluated to identify areas for improvement.

The risk assessment of the activity/process where injury or illness occurred is to be
reviewed by the team conducting the incident investigation (applicable procedures may
also be reviewed and modified as a result).

The corrective action required to be undertaken following an investigation is to be
managed via a Non Conformance Report (NCR Form 45). A NCR shall be raised as a record
of the corrective action process.

The scope and impact of the corrective action taken shall be appropriate to the magnitude
and potential for harm of the incident.

A Corrective Action Register (Form 47) is to be maintained and include details of proposed
actions, responsibilities, timeframe and any NCR’s issued – Site Manager to maintain.

The Site Manager in consultation with the Site Manager is responsible to ensure
recommended corrective actions are carried out within specified time frame. As these are
addressed, the person verifying the closure of the corrective action is to sign and date the
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applicable hard copy record and ensure the corrective actions register is updated. The
monitoring of this process shall occur as part of the established inspection program.

Outcomes of reviews are to be recorded within the applicable management meeting
minutes.
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3.3.6 Rehabilitation
PSG People is committed to preventing injury and illness by providing a healthy and safe working
environment, in accordance with the requirements of the WHS Act and Regulations 2011.
However, should an employee suffer an injury PSG People will ensure the rehabilitation process is
commenced as early as possible after injury, and every effort will be made to provide suitable and
meaningful duties consistent with the nature of the injury.
The aim of the rehabilitation is to provide an early and safe return to work for workers suffering from
work related injury or disease by:

Ensuring early access to occupational rehabilitation services;

Providing for consultation between workers, medical experts and where applicable any
appropriate industrial union, to ensure that an occupational rehabilitation plan operates
effectively;

By using the workplace as a necessary component in the occupational rehabilitation
process.
Support will be offered by PSG People throughout the recovery process to minimise the effects of the
injury and ensure that early return to pre injury duties is a normal practice & expectation. To ensure
that its rehabilitation programs operate effectively, PSG People will consult with employees
concerned and their representatives where applicable.
PSG People aim to ensure that no employee will be disadvantaged in any way by participating in a
rehabilitation program and expects all employees and sub-contractors to co-operate with
rehabilitation efforts.
The Rehabilitation and Return to Work Coordinator is responsible for managing all workers
compensation and injury management requirements of injured company employees. This person is
usually the business finance/administration manager or the Site Manager.
The Workers Compensation Summary and Return to Work Program information is to be displayed in
the site office where it is readily available for reference by all personnel.
Also Refer PSG People Rehabilitation and Return to Work Policy Annexure A.
3.3.7 Critical Incident Response
In the event of a critical incident involving the death or serious injury or impairment any worker we
will assist to ensure the integrity of the scene and all possible aid is given to the injured worker. We
will do this until senior management is present to assume control of the situation.
As a guide to our workers the following procedure should be followed until otherwise instructed:

Provide immediate first aid to injured person. If deceased protect body by establishing a
perimeter around the body;

Notify site management urgently;

Secure incident area; protect the integrity of the scene by (again) establishing perimeter.
Temporary fencing would be appropriate with bunting tape or similar;
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
Advise Senior Management ASAP;

Arrange for Critical incident Investigator to attend site;

Record details of day, time, place, incident, persons involved witnesses;

Await arrival of investigator and / or senior management prior to leaving site;

Hand site over to authorities and record person handed to with date and time;

Do not make statements to authority investigators without authorization;

Make yourself available for debrief and provide appropriate facilities for workers;

Obtain all records pertaining to the incident or lead up to incident such as plant records,
scaffold records or other records that may relate to incident; and

Provide access to an Employee Assistance Provider.
The Project Manager is responsible for the coordination and initiation of critical incident response.
The Rehabilitation Coordinator will arrange for appropriate counselling and Employee Assistance if
required.
Senior Management shall review incidents during monthly management meetings to ensure
procedures are effective.
3.3.8 Health Surveillance / Monitoring
Employees’ health status shall be monitored to identify any changes, actual or potential, that indicate
problems; and to take timely preventive or corrective action to ensure the health and safety of
everyone at the work place. PSG People is responsible to maintain monitoring of noise and dust as
the project progresses and assess these during PSP reviews.
Health Monitoring/Surveillance requirements for each project will be determined by the Site
Manager and Project Manager following the Project Risk Assessment and the controls/monitoring
arrangements included in the Project Risk Register. Health monitoring/Surveillance that may be
required during the project will be arranged by the Site Manager for Asbestos, Noise, Dust, Gas, etc. if
required. Results of this monitoring will be communicated during pre-start/TBT meetings and posted
on the site notice board.
Records in relation to health surveillance shall be maintained in personnel files. Employees shall have
access to their own individual and other health related medical information. The results of an
employee’s health surveillance shall be kept for a minimum of 30 years from the date of the last
health surveillance.
Contractors and suppliers are responsible to highlight any work restriction of employees due to their
current health status. Individuals are expected to participate in health surveillance programs if
necessary. Arrangements for health surveillance and monitoring are to be communicated during
induction.
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3.4
Emergency Preparedness
3.4.1 Emergency Contacts
Project Location:
In the event of an emergency, the following telephone numbers apply:
Responsibility
Name
Contact Phone Number
Project Manager
(Deputy Emergency Controller)
Site Manager
(Emergency Controller)
First Aid Officer
Other Contacts
Ambulance
Hospital
Electricity
000 or 112 from mobiles
(02)
131 909
Fire
000 or 112 from mobiles
Gas
131 909
Local Police
131 444
Telstra
132 999
Water
131 193
WorkSafe
ACT Sharps Hotline
132 281
Employee Assistance Provider
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3.4.2 Emergency Warning Signal
Evacuation procedures and evacuation signals will be communicated to all persons during induction.
Rapid horn blast to evacuate to Emergency Assembly Point
The emergency warning signal for the PSG People projects is 3x rapid horn blasts or continuous
siren.
3.4.3 Planning for Emergencies
The Site Manager will establish and maintain site-specific arrangements to plan for emergencies using
the following as a minimum guide:

Appoint a suitable/competent person(s) to perform the duties of an Emergency Controller,
and First Aid officer. PSG People shall adopt the existing building emergency procedures
and will communicate these to all workers during induction. Building Emergency
Evacuation Plan shall be prominently displayed;

Ensure emergency personnel receive training;

Have a competent person assess the site to ensure there is adequate first aid facilities
available, this may include external parties such as St Johns Ambulance or other Safety
Consultants;

Prepare procedures covering emergency response actions relative to the construction
works;

Establish an evacuation exit route and assembly locations/already in place/communicated;

Engage suitably qualified external consultants (within 2 weeks or project commencement)
to assess the suitability of emergency response and evacuation plans, emergency
equipment etc. – record to be maintained;

Include appropriate and adequate fire fighting equipment (extinguishers, alarms, signage);

Establish a reliable communications system (mobile phones or UHF);

Nominate key personnel to take control during an emergency – liaise with the Client (if
applicable);

Prominently display the procedures and notices detailing a site plan indicating assembly
points, emergency phone numbers, first aiders and kits, fire extinguishers, etc.;

Instruct workplace personnel in these procedures and ensure they are fully aware of them;

Maintain an up-to-date daily list of all personnel on the site including visitors; and

Conduct “Emergency Drills” to ensure the procedures are effective and that all personnel
are fully familiar with them (frequency nominated in risk register). Record outcomes on
Emergency Evacuation Checklist (Form 37) & Emergency Warning Checklist (Form 38).

Conduct random relevant scenario (e.g. gas leak) emergency drill – document as above.
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It is also important that when planning for emergencies that not only the health and safety
implications be taken into consideration, but also the environmental consequences should be
considered and planned for in an integrated fashion. The Project Manager is responsible to ensure
designated emergency personnel (wardens etc.) receive training and practice in emergency
procedures appropriate to their allocated emergency response responsibilities and the degree of risk.
3.4.4 Emergency and Evacuation
In the event of an Emergency and Evacuation the Emergency Evacuation Checklist and Emergency
Warning Checklist(Forms 37 & 38) is to be used which details the responsibilities. Immediate Action
to be taken (outlined below) is to be displayed on the site notice board.
3.4.5 Emergency Response
In the event that an emergency situation occurs, effective management and the necessary actions will
be paramount in containing the situation as quickly as possible. Emergency Action Plans will be
developed for site-specific situations such as Fire/Evacuation and First Aid. In some cases, the staff
will undertake the emergency actions contained within individual SWMS that relate directly to the
task.
In general, the following steps must be taken whenever an accident/dangerous occurrence happens
that creates an emergency situation:
Immediate actions to be taken:
Medical Emergency

Attract assistance, call for First Aid Officer and notify the Supervisor and the Site Manager

Call for ambulance if required – telephone 000 and 112 (from mobiles) and arrange to meet
the ambulance at emergency assembly point.

To attract First Aid attention notify PSG People Site Manager or First Aid Officer direct

Comfort and reassure the patient until medical aid arrives. An injured person should not
be moved unless there is danger of further injury before medical aid arrives.

The following treatments should be given priority:
a)
Airway: Ensure the patient has clear airway;
b) Breathing: Ensure the patient is breathing, if not, artificial respiration will be
necessary;
c)
Circulation: Check Pulse; if none, external heart massage may be necessary;
d) Control any severe external bleeding by applying pressure.
Note: Artificial respiration and heart massage must only be administered by persons appropriately
qualified in first aid treatment.
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Fire Discovered

Alert other occupants and telephone 000 and 112 (from mobiles)

Alert adjacent premises (if applicable) as per following details:
Business Name
Contact Number
Contact Name

If possible switch off power supply

Use fire extinguishers to extinguish small fires if safe to do so

Notify your supervisor and Site Manager

If alerted via the emergency warning system, assemble at the emergency assembly point

Feel all doors before opening, if the door is hot don’t open it. Open doors slowly, if there is
smoke do not enter, close the door and find another exit. Where there is smoke stay low
and crawl out of the building.

If unable to find a clear exit, stay where you are, stay low to the ground and if possible
make contact with emergency services and notify them of your location, or if possible
signal your position to personnel outside the building.
It is a legal requirement that fire control devices must be available wherever a risk of fire occurs.
Suspected Explosive Device / Suspicious Mail

Do not touch – clear the area

Notify your supervisor and Site Manager

Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency meeting point.

Implement the evacuation checklist
Bomb Threat

Obtain as much information as possible when call received:
o
Time of call
o
Age and sex of caller
o
Speech Pattern (Accent)
o
Background noise
o
Emotional State
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
Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Notify your supervisor and the Site Manager

Implement the evacuation checklist
Safety Harness Rescue

Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Notify your supervisor and the Site Manager and call for First Aid attention

Implement the emergency checklist

If person is hanging from a boom lift attempt to lower them using the ground controls if
safe to do so.

Ensure boom lift or EWP is available as rescue equipment and can be safely moved under
the person attempt to rescue them.

If a safety line can be safely used to rescue the person attempt to do so.

Gradually release the harness pressure from the person following extended suspension
Electrical/Services damage

If caused by plant, the operator is to stay in the cab and not touch any metal surfaces.
Make contact with your supervisor

Supervisor or other person is to turn off the live electrical service to the area of concern

Isolate the area and

Notify the Site Manager

Lockout the relevant service for repair
Electrocution

Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Notify your supervisor and the Site Manager and call for First Aid attention

Do Not Touch the person until the electrical services has been isolated/turned off

Turn off the live electrical service to the area of concern

Isolate the area

Lockout the electrical service for repair
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Fumes/Vapor/Gas Leak

Turn off the gas/service if safe to do so

Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Notify the Supervisor and the Site Manager

Implement the Evacuation Checklist

Lockout the relevant service until repaired
Biological/Chemical Spill

Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Use the chemical spill kit

Establish bunting to prevent spill reaching waterways/drains

Notify the Supervisor and the Site Manager

If required implement the Evacuation Checklist

Isolate the area
Plant Mechanical Failure

Shut down the plant

Isolate the plant of concern

Notify the Supervisor and the Site Manager

Implement plant lockout for repair
Structure Collapse (due to minor demolition works)

Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Notify the Supervisor and the Site Manager and call for First Aid attention

Isolate the area.

If safe to do so rescue trapped personnel by removing debris/soil from head (clear airways)
and then body. If possible support unstable debris to safely remove trapped personnel.

Implement the Emergency Checklist and where required evacuate the site
Restricted Space Rescue
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
Contact Emergency Services – telephone 000 and 112 (from mobiles) and arrange to meet
the emergency service at emergency assembly point.

Notify the Supervisor and the Site Manager and call for First Aid attention

Follow the emergency procedure on the Restricted Space permit and SWMS
Forms:
PSP Form 37
Emergency Evacuation Checklist
PSP Form 38
Emergency Warning Checklist
3.4.6 First Aid
PSG People will provide First Aid facilities on the Project in accordance with the requirements of the
WHS Act and Regulation 2011 and the WHS CoP for First Aid in the Workplace.
A ‘B’ Class First Aid kit will be provided in the site office. A secondary first aid kit will be provided in
the roof cavity for use during any rescue and first aid attention.
Signage, indicating name of First Aid officer and location of first aid room must be displayed and
workers also advised during site induction.
The Site Manager is to complete the first aid checklist contained within the WHS CoP for First Aid in
the workplace each month to ensure contents are sufficient.
3.4.7 Fire Extinguishers
Fire Extinguishers are to be provided on site at the base of each temporary power board. Where
established, each site office and crib room shall have a fire extinguisher.
Each item of motorised plant shall be fitted with appropriate size and type extinguishers applicable to
the plant/equipment and site location and the fire extinguisher shall bear a current test tag.
Fire extinguishers are inspected for serviceability. Additionally PSG People will ensure that fire
extinguishers are appropriate by:

Plant/equipment operators as part of their daily pre-start inspection; and

Supervisors at the start of the project and at 3 monthly intervals thereafter.
The Site Manager is to determine and ensure that the fire extinguishers provided are fit for purpose.
The Site Manager shall maintain a register of fire extinguishers (Annexure G Plant & Equipment
Register) excluding those fitted to vehicles&/or machinery, and order replacement items through the
company head office.
All incidents requiring the use/discharge of an extinguisher shall be reported and recorded in
accordance with this procedure.
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3.5
Subcontractor Management
Subcontractors must at all times comply with all statutory requirements, the subcontractors own
WHS Management system and the PSG People PSP and any directions issued by PSG People and/or
the Client in relation to WHS including but not limited to:









Subcontractors are to provide a site specific Safe Work Method Statement (SWMS) and
supporting documentation for their tasks and submit them to the Project Manager or Site
Manager for review prior to working on site. SWMS are to be written for activities
identified in the Project Risk Register. PSG People Site Manager or other nominated
competent person is to review the subcontractors SWMS using Form 39 – Contractors
SWMS Review Record.
Subcontractors will not be site inducted unless the SWMS have been reviewed and deemed
to meet the PSG People requirements. PSG People may decide to provide the contractor
with a PSG People SWMS. Induction will be provided should this be required. Workers will
be consulted re: content of the SWMS. Any amendments required will be recorded in the
SWMS and on a TBT record.
A Safety Improvement Notice (Form 46) is to be issued should PSG People discover
subcontractor non-compliance with respect to pre-approved SWMS. Required corrective
actions must be documented, communicated and closed out within prescribed timeframe.
The Site Supevisor/Site Manager is responsible to update the corrective actions register
and monitor as required.
The Site Manager is to familiarise themselves with the subcontractors SWMS to ensure
that the safety controls are implemented.
The subcontractors may be required to produce a SWMS for tasks not previously identified,
and must issue the new/amended SWMS to the Project Manager or Site Manager for
review prior to the task being undertaken.
All plant and equipment used in the execution of the works must be used in accordance
with the manufacturer’s recommendations. The Subcontractor must provide details of all
plant and equipment to be used on site, regulatory operating conditions and the current
maintenance and inspection records applicable to that plant and equipment. The
subcontractors must prevent equipment not in good order, or equipment that has not
been serviced in accordance with the manufacturer’s recommendations, from being used
on the site and a daily check system must be documented to show that all plant and
equipment is in safe working order before being used on the site of the Works. Items of
mobile plant shall be accepted on to site via PSP Form 21 – Contractor Plant and
Equipment Certification. The Site Manager shall ensure all relevant documentation is
obtained prior to commencement on site.
Subcontractors must at all times comply with the requirements of PSG People PSP,
mandatory site safety rules, and hazard control methods in place on site.
All subcontractors shall be site inducted by PSG People and may also be subject to
induction/security clearance from the Client. Records of induction, certificates of
competency etc. must be maintained. A failure to comply with these requirements may
result in the offending person being removed from site.
The subcontractor must ensure that their personnel are not directed or expected to
undertake work activities, which are detrimental to the safety, health or welfare of
themselves and of others.
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


Subcontractors are required to participate in all meetings, risk assessments, training,
audits/inspections, plant and Chemical monitoring, temporary structures and any other site
activities as required by the Site Manager. This shall occur through the established site
consultation mechanisms in place, in particular toolbox talks and site safety walks and
inspections.
The Subcontractor must allow PSG People or its nominated representative access to their
WHS Management system documentation and work areas to undertake inspections and
audits at any time during the progress of the works.
Scheduled inspections/audits of subcontractors and suppliers may be carried out to
confirm compliance with work method statements, health and safety plans etc.
Contractors’ WHS performance on the project will be monitored and reported to PSG People by the
Project Manager or Site Manager via the Monthly Statistics Report.
3.6
Procurement
The approach to be taken in the purchasing of products and services to be provided by suppliers and
subcontractors is in summary:






Materials and product procurement is to be undertaken with consideration for the
Project specific WHS risks, hazard control measures, or general safety requirements
and are to be included in the purchasing documentation.
Suppliers of plant and equipment must provide PSG People with applicable
documentation such as safe operating procedures, manufacturer’s recommendations,
maintenance records etc.
Suppliers of labour shall provide PSG People with training and competency records
during the site inductions.
Purchases of mobile plant shall be subjected to a ‘procurement risk assessment’ prior
to purchase to ensure project suitability and operator competency requirements are
considered.
Subcontract documents and purchase orders are to include the Traffic Management
arrangements / Site Access protocols and if applicable a copy of the Temporary Traffic
Management Plan.
Invitations to tender and contracts are to include the WHS clauses outlined in Form 33.
Suppliers and subcontractors are selected through assessment of past performance, financial
capability and their commitment to WHS.
Contractors’ WHS performance on the project will be monitored and reported to PSG People via the
WHS Statistics Report monthly.
Forms:
PSP Form 39
Subcontractor SWMS Review
PSP Form 40
Contract Safety Clauses
PSP Form 41
Tender Assessment Checklist and Record
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3.7
Document, Record and Data Control
Each Project Safety Plan (PSP) will be developed and prepared by PSG People so that it is project/site
specific. PSG People Site Manager is responsible to prepare each site-specific Project Safety Plan,
which is to be authorised by the Project Manager. The front page of the plan is to be signed and
dated as evidence of the review and approval process.
Once the plan has been approved, any amendments required to the plan will be conducted through
the consultation process as defined in Section 3, Consultation.
Records to demonstrate the full implementation of the plan as defined in the table below are to be
maintained for a period of at least 7 years (30 years in relation to health surveillance). It is the
responsibility of the Project Management Team to maintain the records during the project and to
provide them to PSG People for archiving on completion of the project.
The issuing of documents to Contractors, clients, relevant public authorities, etc. will be noted on the
Document Distribution Register, Page 2 of this plan.
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3.7.1 PSP File List
File
#
Name
Form
#
Record
Location
PSP, Annexure &
Master Forms
Project Safety Plan
Head Office and
Site
1
Legislation
Legislation Reference and Amendment
Register– (refer Annexure C)
Copies of statutory legislation,
Regulations and CoP
Hazard Alerts
Head Office and
Site
2
Risk Management
1
Site Establishment Checklist
Site
2
Pre Start Meeting Checklist
3
JSA’s/Risk Assessments/SWMS
4
Design Risk Assessments
5
Permit Register
6
Confined Space Risk Assessment
7
Confined Space Entry Permit
8
Excavation Permit
9
Concrete Cutting Core Hole Permit
10
Hot Works Permit
11
Isolation of Electrical Services Permit
12
Electrical Energisation Permit
13
Electrical Checklist
14
Electrical Test Record
15
Plant Procurement Risk Assessment
16
Plant Risk Assessments
17
Plant Operator Daily inspections
18
Hoist Inspections
19
Scaffold Inspections
20
Plant Fault/Defect Reports
21
Plant Certifications
22
Chemical Register, SDS and
Chemical Risk Assessments
Note: PSG People SWMS
may be maintained in a
separate folder
3
4
Plant
Chemicals & SDS
Site
Site Shed or
First Aid Room
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File
#
5
Name
Communication/
Consultation &
Training
Note: Induction Forms
and Records may be
maintained in separate
folder
6
Incidents &
Emergencies
7
Contractor
Management/
Procurement
8
WHS Inspections
Records
9
Management
Review
Form
#
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Record
HSR Nomination
Tool Box Talk Records
Safety Walk Reports
Meeting Minutes
Complaint Records
Complaints Register
Induction Brief (record)
Induction Records
Induction Register
Visitor Register
Training Evaluation Forms
Register of Injuries – Register Folder
Incident Notification Report
Incident Investigation Report
Emergency Evacuation Checklist
Emergency Warning Checklist
Contractor SWMS reviews
Contractor Safety Clause records
Tender Records
Purchasing Records
Noise Monitoring
Project Spot Audits
Safety Improvement Notice (SIN)
Project Corrective Actions Register
Safety Inspection Reports
Monthly Statistics Report
Internal Audit Report
Location
Site, Copies at
Head Office
Head Office and
Site
Head Office and
Site
Head Office and
Site
Head Office and
Site
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STEP 4
4.0 Measurement, Analysis and Improvement
4.1
Inspections
Prior to the commencement of construction, the site establishment checklist (Form 1) is to be
completed by the Site Manager. Any outstanding items must be completed before a construction
activity can commence.
4.1.1 WHS Inspections
Formal WHS Inspections are to be conducted on a weekly basis as a ‘Site Walk’. This frequency may
vary depending on the nature, complexity and changing circumstances of each site. The Site Manager
is responsible to coordinate and should ensure a representative from each key trade on site is
included. The Site Walk Report (Form 23) is to be generated as a record of issues detected during the
site walk. The Site Manager is to distribute as appropriate. Senior Management (Project
Manager/Site Manager) are required to attend at least 1 site safety walk per month to provide an
opportunity to discuss WHS issues with workers. In addition, monthly project meetings are convened
with WHS as a standing agenda item.
Spot Audits/Inspections (Form 44) are to be undertaken by the Site Manager weekly against
subcontractor compliance against approved SWMS, ECP (if in place), and PSP requirements.
Inspections should be random (i.e. different day and/or time each week).
The observation prompt items on the form may be changed and 84on-confor to suit project-specific
needs by deleting or adding additional topics and/or the level of detail.
Inspection reports should be carried out pre-construction, during construction and where required by
the project during operational and/or maintenance periods. Form 48 Safety Inspection Report will
need to be 84on-confor to account for these varying situations.
Where deemed necessary a Safety Improvement Notice (Form 45) is to be issued to either the
supervisor or the subcontractor/supplier in charge of the work activity where a problem is detected
during a safety walk. The Site Manager is responsible to issue, review and follow up improvement
notices to ensure that the deficiencies detected are corrected within the recommended time frame.
Once actioned, the report may be 84on-confo to verify that the action has been satisfactorily
attended to.
Repetitive observations that have significant hazards should be treated as a non-conformance and
reviewed to check that a system failure is not occurring. The Site Manager is also responsible to
maintain the project corrective action register, which is reviewed during monthly senior management
meetings and subject to an evaluation.
The Project Manager is responsible to maintain the Project Non Conformance Register which is to be
reviewed during the various site meetings.
PSG People will also undertake monthly site Inspections to monitor the controls on site based on the
construction risks, refer to Form 47 and Project Inspection Schedule below.
Forms:
PSP Form 25
Safety Walk Report
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STEP 4
PSP Form 44
Project Spot Audit
PSP Form 45
Safety Improvement Notice
PSP Form 47
Safety Inspection Report
4.2
Project Inspection Schedule
The project inspection schedule (see below 4.2.1) is to be customised during the project
planning/principal risk assessment meeting.
The Site Manager is responsible to develop an A3 Activity Schedule for display in the site office. This
will provide visibility of the activity, record, responsibility and frequency. The status of the activity
schedule shall be reviewed weekly.
The Project Manager will review the project specifications, drawings and contract to determine the
key control points, the level of control required and the risk to PSG People associated with project
activities.
4.2.1 Project Inspection Schedule
Type
Plant Risk Assessment
Plant Specific Checklist/Risk
Assessment
Plant and Equipment Daily
Start Up checks
Plant Maintenance
Inspections
Scaffold Inspection
Informal Safety Control
Measures Check
Plant Certification
(Sub-contractor plant or
hired in plant)
TBT
Site Walk
Project Risk Register
Review
Senior Management
Inspection
Review of Contractors
SWMS & Supporting
Documentation
Project Spot Audits
Safety Inspection (including
First Aid)
Emergency Drill and
Equipment/lines of travel
Frequency
Initial & new/hired in
items of plant
On Arrival at Site
Responsible
Plant and Equipment Operators
and/or Site Manager
Plant and Equipment Operators
Record
Form 15 Plant Risk Assessment
Daily
Plant and Equipment Operators
Daily and As Required
by manufacturer
Initially & as required
Daily
Plant Operator &
Project Management
Site Manager
Site Manager
Upon arrival to site
Site Manager
Form 21 – Plant Certification
Weekly
Weekly
Monthly
Site Manager
Site Manager
Project Manager/Site Manager
Monthly
Project Manager
Prior to start
Project Manager
Site Manager
Form 24 TBT Record
Form 25 Site Safety Walk Report
Form 26 Monthly Management
Meeting Minutes
Form 24 TBT record and/or meeting
minutes
Form 39 Contractor SWMS Review
Record
Preferably weekly
Monthly
Site Manager
Site Manager
Form 44 Project Spot Audit
Form 47 Safety Inspection Report
Establishment & 6
monthly
Project Manager/ Site Manager
Form 37 & Form 38 Emergency &
Evacuation Checklist
Individual Item Checklist/Risk
Assessment aligned to
Manufacturer’s Manual
Form 17 Plant Operators Daily Safety
Checklist
Maintenance Records
Form 19 Scaffold Checklist
Diary Record
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STEP 4
check
Noise Monitoring
Site Establishment Checklist
As required
Health Monitoring
Prior to project
commencement
As required
Health Surveillance
As required
Site Manager/
Consultant
Project Manager
Sit Supervisor/Site Manager
Project Manager
Site Manager
Project Manager
Site Manager
Form 43 Noise Monitoring – may be
externally generated
Form 1
Refer project risk register – Annexure
D
Refer project risk register – Annexure
D
4.2.2 Audit Schedule
Senior Management is responsible to ensure an audit program is scheduled for each project based on
the significance of health and safety risks and the results of previous audits. The following table shall
be used as a guide. Also refer to 5.1.1 Audits.
Type
Project Safety Plan Review
Frequency
Monthly
Responsible
MD/PM/SS/ Site Manager
Project Safety Plan Audits
6 monthly
PSP Audit/
Management Review
Annually
Project Manager/Site
Manager/External
Consultant
MD
External Consultants
Record
Project Safety Plan and Project
Risk Assessment Review
Form 49 Internal Audit report
Externally generated
4.2.3 External Consultant Inspections
The Auditor will issue reports to the Project Manager for 86on-confor.
The Site Manager is to update the corrective actions register to include externally generated CAR’s,
which are to be monitored and closed out within the recommended time frame. The Site Manager is
also responsible to action the recommendations and if required prepare an action plan which is to be
approved by the Project Manager prior to providing to the Auditor.
PSG People shall cooperate with the client (if applicable) in relation to external inspections as
required.
4.3
Project Monitoring and Measuring
PSG People has developed a systematic monitoring and measuring process involving inspection and
testing to fulfil a threefold purpose as listed below:

Ensure product conformity to contractual requirements;

Ensure health and safety performance complies with legislative/PSP (including objectives
and targets) and contractual requirements; and

Provide an ongoing risk management process and early warnings of hazards.
PSG People will use PSP procedures/forms/checklists to monitor and measure the
performance/compliance with the identified requirements. The Project Manager is responsible to
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STEP 4
ensure requirements for WHS and Quality monitoring for the project are assessed as part of the PRA
and appropriate monitoring programs are put in place where required.
The Project Risk Assessments shall be reviewed at a minimum monthly or when there is a nominated
trigger or changes to legislative requirements. An evaluation of effectiveness shall be undertaken as
part of this review.
4.3.1 Project Statistics Report
The Site Manager is to submit monthly a Monthly Statistics Report (Form 48) to the Project Manager
for review based on the project plan objectives, targets and positive performance indicators. A
project management report shall be made available to the client on request.
Project performance and issues will be discussed in the PSG People Management Meetings monthly.
Minutes shall be maintained and communicated as appropriate. Management meetings are held
monthly and include but are not limited to the following agenda:

Attendance & Apologies

Minutes of Previous Meeting

Review of Specific Areas of Construction

Tender/Project updates

Construction Program overview(s)

Review of Project Risk Registers

Review of Non Conformances and Corrective Actions

WHS and QA issues/concerns

Project Statistics Report

Injury Register, Review of Incidents and Incident Investigation Review

Training Needs

Resourcing (HR and industrial issues)

Financial Review

General Business

Date of Next Meeting
Forms:
PSP Form 48
Monthly Statistics Report
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STEP 4
4.4
Non-Conformances / Corrective Action
4.4.1 Corrective Action
Any corrective action required to be undertaken due to non conformance or improvement
requirements (other than minor hazards identified during site safety walks), are to be managed via a
Safety Improvement Notification (SIN) – Form 45. A SIN shall be raised as a record of the corrective
action process. The corrective action taken shall be appropriate to the risk utilising the Hierarchy of
Controls.
The Site Manager is responsible to ensure corrective actions resulting from site safety walks or other
inspections are monitored and closed out within the recommended time frame. The Site Manager is
to update the appropriate records electronically and/or by signing and dating the hard copy record.
Outstanding issues are to be carried over to the next meeting
Forms
PSP Form 44
Project Spot Audit
PSP Form 45
Safety Improvement Notice
PSP Form 47
Safety Inspection Report
PSP Form 48
Monthly Statistics Report
PSP Form 49
WHS Internal Audit Report
4.4.2 Preventative Action
Whereas a corrective action is to stop the cause of a 88on-conformance i.e. stop it repeating, a
preventive action is taken to prevent non-conformances from occurring by recognising and
eliminating potential causes. The potential causes of 88on-conformance can be recognised by:

Observations and inspections;

Employee/subcontractor suggestions;

Client input; or

Analysis of previous non-conformances.
As with corrective actions, preventive action should be reported on as required by the appropriate
procedure included in subsections of these procedures e.g. the application of risk analysis, SWMS,
JSA’s, TBT’s, safety inspections etc. are some appropriate preventative approaches to identifying
potential causes of non-conformances. Likewise when appropriate action has been verified, then the
implementation of the preventative action can be considered closed. The Person actioning the
corrective action is to update the appropriate records by signing and dating the hard copy record.
Preventive actions are to be included in the project risk register and corrective action register as
appropriate – Project Manager and/or Site Manager to coordinate. The Corrective Actions Register
(Form 46) is to be tabled at the monthly management meetings. In addition, effectiveness of
corrective actions is to be reviewed during site walks, site inspections and/or spot audits.
Notices issued by external parties are to be forwarded immediately to the Project Manager.
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STEP 4
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STEP 5
5.0 Management Review and Improvement
5.1
WHS Management System Review
The project Audit Schedule at 4.2.2 is to be updated by the Project Manager and/or Site Manager for
each project taking into consideration the status and importance of the project.
5.1.1 Audits
The following guidelines are to be undertaken with respect to auditing:
1.
2.
Scope of audits shall include:

Project Safety Plan – Management level audit, refer to Form 49.

Project Spot Audits – Site Safety Implementation and Contractors, refer to Form 44.
Frequency shall be considered when scheduling audits as follows:

Project Safety Plan audits; for each area/site being audited sub-audits may be
conducted more frequently based on risk, i.e. activity is new or recently changed, a number
of non conformances raised in the previous audit.

For Spot Audits the importance and Risk rating of the area/activity/task being
audited (e.g. risk rating is High then it is audited more frequently than a risk rating of
Medium)

3.
Results of past audits (e.g. poorly performing areas to be audited more frequently)
Auditor Selection

4.
PSG People shall select auditors based on their independence (as reasonably
practical), skill and competency in the area/site being audited. This function will be
outsourced to a competent, qualified auditor.
Methodology

Establish the audit scope

Identify the auditees

Review the past audit findings & previously issued NCR’s and incident reports

Obtain evidence that the required Safety practices are being implemented.
-
Objective evidence is generally records of the event – e.g. test results records,
training records, licenses, etc.
-
Observe tasks being conducted and verify them against the relevant SWMS control
measures, legislation, and Project Safety Plan.

Record observations that indicate the level of compliance.

Review action taken, and its effectiveness, for previously issued NCR’s

At the conclusion of the audit, summarise the findings and discuss with the
auditee(s) to determine the corrective action that needs to be taken, if any.

Complete the audit report and raise a NCR (where required).

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Issue the audit report and NCR to the subcontractor and PSG People management.
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STEP 5
5.
Non-conformances/Corrective Action – Review of register.
6.
Reporting of Results/evaluation of effectiveness of controls/process during applicable
Management Meetings.
Forms:
PSP Form 49
5.2
Internal Audit Report
PSP Review
The PSP shall be subject to a monthly review by senior management as indicated on the PSP Review
Form at the front of this plan. The Site Manager is responsible to ensure the necessary information is
collected to allow management to carry out this evaluation such as:

Results of audits and previous management reviews;

Customer feedback;

Other internal and external communication related to the PSP;

Process performance and product conformity;

Status of preventative and corrective actions;

Follow-up actions from previous management reviews;

Resources and training

Incidents and investigations;

Project statistics reports;

Health Surveillance Results (generally/not specific to any workers);

Suitability of policies, responsibilities, objectives and targets and the PSP;

Changes that could affect the PSP; and

Recommendations for improvement.
Opportunities for improvement should be prioritised and a timeline determined for implementing the
appropriate action. Responsibilities should be assigned and outcomes reviewed during monthly
management meetings.
Following the implementation of changes made to the PSP resulting from the review process,
monitoring shall be carried out to:

Ensure that required actions are implemented promptly,

Verify the ongoing effectiveness of improvement, and

Obtain feedback and report results to the next round of Management Reviews.
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STEP 5
Annexures
A
Policies
B
Signed Roles and Responsibility Statements
C
Legislation Reference Register
D
Principal Risk Assessment (PRA) & Risk Register
E
Project SWMS
F
PSG People Training Register
G
Plant & Equipment Register
H
Chemical & SDS Register & Chemical Risk Assessments
I
Temporary Traffic Management
J
Site Safety Rules
K
Emergency Procedures
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