Effective Teamwork Strategies
OVERVIEW
COURSE HIGHLIGHTS
Teamwork is an essential competency in
today’s business world. It is an important
ingredient of successful organizations, and
for that reason, it is important for
everyone to work successfully with one
another. However, effective teamwork
doesn’t just happenit takes good
problem-solving, decision-making,
communication and interpersonal skills.
The essentials of teamwork
Key characteristics that define a
successful team
Learn the differences between a work
group and a true team and 8 reasons
why a team gets better results
Team chemistryPersonality and
interpersonal styles that lead to
collaboration and also to conflict
Stages of team development
In this high‐impact training course, our
expert trainers will give your team
members time‐tested tips and techniques
they can incorporate into their daily
activities to help create an environment
that will result in creative, effective and
peak‐performing teams. It will instill a
passion that will allow them to rally other
team members to high‐quality, top‐notch
performances day after day.
LEARNING OBJECTIVES
Recognize the role personality types
play in how a team functions
Develop the ability to work
collaboratively with team members
and team leaders
Cultivate and practice critical
communication techniques used by
effective teams
Practice proven conflict resolution
techniques to address team conflict
and be a stabilizing influence on other
team members
OSTEAM Vol. IV SP
Debunk the common myths
about teamwork
Important elements to consider when
developing trust and respect
Enhance teamwork with
better communication
Discover the three components to
effective communication
Learn to identify nonverbal cues
The communication pitfalls that can
cause teamwork to fall apart
Discuss the right way to give and
receive feedback
Benefits of asking good questions and
types of questions to avoid
Decode unclear or mixed messages
Deal with team conflict
Causes of team conflict and warning
signs that conflict might be brewing in
your team
Recognize difficult co‐workers and the
predictable factors that go with them
The right and wrong ways people react
to team conflict and how it escalates
When conflict is a good thing
Practice proven steps to resolve
team conflict
Shared problem solving and
decision making
Primary problem‐solving and decision‐
making styles most teams utilize and
the pros and cons of each
Identify the major obstacles that can
paralyze innovative thinking and grind
progress to a halt
Use brainstorming as a tool for
encouraging the free exchange of
ideas and solutions
Avoid conflict and controversy with
this proven technique for making
choices when several excellent
alternatives are on the table
TRAINING DELIVERY
Pre-training: Tailoring and
customization of content
Delivery of training using presentation,
small group exercises, case studies,
role-plays, games, etc.
Post-training: Follow-up within
30 days to review information, provide
coaching, set goals, etc. (optional)