Management and Administrative Sciences Review e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 (November 2014) © Academy of Business & Scientific Research www.absronline.org/journals Research Paper Selecting and Ranking the Best Maintenance Strategy Using Combined Techniques of Factor Analysis (FA), AHP, TOPSIS Habib Farajpoor-Khanaposhtani1*, Mohsen Shafiei Nikabadi2, and Azim zarei3 1. Master of Operations and Production Management, Industrial Management Department, Semnan University, Semnan, Iran. 2. Assistant Professor of Industrial Management Department, Semnan University, Semnan, Iran. 3. Assistant Professor of Business Management Department, Semnan University, Semnan, Iran. Today's maintenance plays a big role in organization's success. This paper proposes a decision making model for selecting the best maintenance strategy for an oil refinery. The machines are clustered in three groups after a criticality analysis based on internal procedures of the oil refinery. The best maintenance strategy must be selected for each group of machines. In this regard, Factor analysis is applied to reduce the decision sub-criteria, Analytical Hierarchy Process approach is used for weighting the decision criteria and TOPSIS method is applied for ranking alternatives for each category of equipment. Keywords: Maintenance strategy, Ranking, AHP, TOPSIS, Factor Analysis INTRODUCTION Today, due to technological development as well as industrial automation and increase in the number of industrial machines, the volume of investments by organizations in physical capitals and machineries are highly increased (Bevilacqua & Braglia, 2000). Since manufacturing industries are facing with hyper competition in today global situation, it is highly important to have a production line with high productivity in order to mitigate the costs (Hong & kamaruddin, 2012). To achieve and guarantee survival, manufacturing system should act more efficient, more effective and more economic and, in this line, they need proper maintenance. Some companies considered maintenance as an unavoidable cost source. For these companies, maintenance has a demolishing role and is conducted only in emergency conditions. However, such thinking is no longer acceptable due to important reasons such as quality in production, unit security and mitigating the costs of maintenance unit (between 15% and 75% of total costs depending on industry type) (Bevilacqua & Braglia, 2000). Types of maintenance strategies that have the highest applications in thematic literature include: preventive maintenance (PM), condition based maintenance *Corresponding author: Habib Farajpoor - Khanaposhtani Master of Operations and Production Management, Industrial Management Department, Semnan University, Semnan, Iran E-Mail: [email protected]. 1174 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 (CBM), predictive maintenance (PDM), total productive maintenance (TPM) and reliability centered maintenance (RCM). In this vein, corrective maintenance, preventive maintenance and condition based maintenance were the most common approaches in maintenance effective management (Gandhare & akarte, 2012). (Bevilacqua & Braglia, 2000). Overall, this strategy is executable in companies with high margin and is highly appropriate for trivial equipment or those ones which can be easily repaired (organization of the petroleum exporting countries, 2013). Since decision making and judgment on selecting maintenance strategies in usually complicated and unstructured which faced with multiple limitations and insights, the most important submeasures are identified by 1st and 2nd confirmatory factor analyses and then maintenance strategies are rated by using multi-measure decision making techniques such as AHP and TOPSIS. In present study, it is attempted to help managers to improve decision making process to select proper maintenance strategies by combining suitable tools. To this end, a decision making structure is provided to select the best maintenance strategies by using relevant literature and tools. It is also called reliability centered maintenance and scheduled maintenance strategy. Preventive maintenance is to use planned visits, regulating, repairing and replacing in equipment or factory. Preventive maintenance makes it possible to plan and schedule repairing works without any stop in production planning and improving equipment accessibility. The main activities in preventive maintenance include regular visits, preventive replacements and assessments (Shyjith et al, 2008). Concerning above points, present paper attempts to answer the main question of the research namely what are proper maintenance strategies in studied industry and how they can be selected and rated by considering organizational goals as well as limitations and criteria which should be considered by organizational decision makers in selection process. MAINTENANCE STRATEGIES Corrective maintenance (CM) It is also called as maintenance based on error, disabling maintenance or use-to-out of order maintenance. It is the main maintenance strategy used in industry (Waeyenbergh & Pintelon, 2002). In this strategy, the equipment is allowed to be faced with error before repair. The main attribute of corrective maintenance is that maintenance activities are performed when the machine is broken and no maintenance is done before error Preventive Maintenance (PM) Condition based maintenance (CBM) In this strategy, maintenance decisions are made by measured data. The necessity to execute CBM is the existence of a system to gather data and a set of devices to monitor the performance of the machine during running. By continuous monitor on machine working conditions, one can easily determine abnormal conditions and can make necessary controls timely and, if necessary, can stop the machine before any error (Bevilacqua & Braglia, 2000). Predictive maintenance (PDM) It is a planned approach on maintenance which prevents errors or breaking the equipment. Continuous monitor on real conditions of equipment by non-destructive tests are conducted during services and they show the health of serviced equipment (Sharma et al, 2011). Basically, this approach attempts to predict deficiencies by different approaches and, on this basis, it proposes a corrective performance it uses CMB techniques. However, in contrary to CBM, needed controlling data is analyzed to find possible time trend in PM. In this way, one can prevent when controlled quantity would exceed a threshold or would 1175 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 achieve a determined level. So, maintenance staff will be able to plan replacement or revision based on such conditions (Ghandhary & Akarte, 2012). Therefore, the aim of this approach is to prevent errors which my pose heavy costs and even security threats. This maintenance strategy is proper to achieve safety and it increases production process accessibility (Sharma et al, 2011). Total Productivity maintenance (TPM) The main aim of TPM is to maximize effectiveness of equipment and their productivity (Nakajima, 1988) and to eliminate of machinery wastes, to create the feeling of equipment ownership among users through training programs and their involvement and to disseminate continuous improvement through the activities by small groups including production employees, engineering and maintenance. Any organization has its own and unique definition on TPM (Campbell & Picknel, 1995). In most cases, there are joint elements including asset strategy, empowerment, planning, resource schedule, systems and procedures, measurements, continuous improvement teams and processes (Ghandhary and Akarte, 2012). This strategy combines maintenance principles and quality through daily inspections by trained users in order to eliminate main wastes due to stops. Its successful execution needs high level of employees’ contribution. Also, TPM successful implementation requires organizational culture change which is time-consuming and may be failed (Sharma et al, 2005). TPM principles (Mobley, Higgins & Wikoff, 2008) include: autonomous maintenance, planned maintenance, maintenance mitigation, equipment efficiency promotion, equipment accessibility increase, performance efficiency advancement and quality improvement. Reliability centered maintenance (RCM) This strategy is defined by Moubray (1997) and is a way which determines the requirements to assure that equipment would meet expected function. The main goal of RCM strategy is to increase machine accessible time and to improve its reliability level instead of returning it to ideal situation (Sharma et al, 2005). RCM relates to designing and inherent reliability parameter of the machine. For any performance, related functional errors are defined and their impacts are analyzed (Sharma et al, 2011). RCM provides a way to keep full performance and by balancing high costs of corrective and preventive maintenance, RCM is designed to minimize maintenance costs (Hong& kamaruddin, 2012). Opportunistic maintenance (OM) The possibility of using OM is determined by the proximity of replacing different components of a machine or factory. This kind of maintenance needs to stop total factory to do all maintenance activities in one time (Bevilacqua & Braglia, 2000). In industry, it is also called Turn around Maintenance, Shutdown Maintenance or Overhaul. MEASURES STRATEGY TO SELECT MAINTENANCE By reviewing the literature and using the opinion of maintenance experts, four main factors were selected in decision making on selecting maintenance strategy as main measures: cost, added – value, safety, execution. Below, by reviewing the literature (Zaeri et al, 2007; Wang, Chu & Wu, 2007; Zaim et al, 2012) and using the opinions of maintenance scholars, all possible sub-measures for each main measure were identified. Totally, 37 sub-measures were identifies: 12 for cost, 9 for added – value, 7 for safety and 9 for execution as shown in table 1. TABLE 1 HERE 1176 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 For proper decision making which can respond organizational needs, it is vital to regard mentioned measures. METHODOLOGY Here, we summarily address to factor analysis (FA), AHP and TOPSIS. Factor analysis (FA) Factor analysis is the general name for a group of statistical methods. The main aim of factor analysis is to decrease the number of variables and to the aspects of variables matrix through the structure of hidden relations among variables and providing a set of common factors which is an effective method (Lattin,Carrol & Green, 2003). The concept of hidden factors was coined by Galton (1988) and then it was developed by Garnett. FA analysis data dependent structure and summarizes many factors in few ones while the lowest data losing happens. Each variable is impacted by lower factors. The impact of certain factor on one variable may be higher than other ones. Such impact is determined by correlation power (Fruchter, 1954). This tool helps authors to describe their model by lower variables rather than being involved in all variables. Factor analysis is used as exploratory or confirmatory methods. In explorative method, the author has no background on hidden structure of variables and his aim is to analyze the exploration of possible existing structure. Confirmatory method is used when the author imagines the structure and relationship among variables and conducts such analysis to test respective structure (Thompson, 2004). In present paper, we use 1st and 2nd order confirmation factor analysis. Analytical Hierarchy Process (AHP) Saaty first introduced AHP method in 1980. When you it is needed to consider both quantitative and qualitative aspects simultaneously. AHP is a powerful tool for Multi-variant decision-making that transform complex issues to multi-level hierarchical structure and displays relationships among the main objectives, criteria, sub criteria and solutions. AHP helps analysts to transform critical aspects of a problem into a hierarchical structure similar to a decision tree and by reducing complex decisions to a series of simple comparisons and rankings and combining the results, helps analysts to make the best possible decision by a clear logic. AHP method is appropriate to solve the problems with multiple criteria for evaluating them. By applying the AHP all non-quantitative assessments can be mixed with quantitative assessments in a combined entity Ranking. AHP is one of the most widely used MADM methods and this fact is probably due to some AHP important characteristics (Madu & kuei, 1994 . shyjith et al , 2008 ) , such as : 1. judgment of decision makers can be accurately assessed 2. AHP does not make decision itself but help analysts deciding makers to make decision 3. AHP helps analysts to transform criteria and subcriteria of an issue into a hierarchical structure similar to a decision tree 4. Paired comparisons make it possible to instead numeral weighing of criteria, the weight of criteria and options values obtained by comparing matrices 5. sensitivity analysis is possible 6. integrates quantitative and qualitative information 7. supported with different software. The steps of Analytic Hierarchy Process In summary, using AHP has sequential steps, which are described below (Hshiung et al, 2011): 1 Create a hierarchy structure. 2 Making paired comparisons. 3 Set priorities. 4 Assess logical inconsistent of the judgment matrix. Create a hierarchical structure For hierarchical analysis, the issue should be transformed to a hierarchy of multiple levels. At 1177 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 this stage the relationship of the element of decision-making in hierarchical structures on different levels, is organized. Elements of decisionmaking are including decision criteria and the options. The highest level is representing the main purpose of decision making. Intermediate levels are indicating the criteria and sub-criteria of decision making issue. In addition, at the lowest level or last level there are desired options. Making Paired comparisons The proportional importance or priority of the criteria to each other is evaluated in this step. Then each option with respect to the criteria are assessed relatively to other options. Weighting the criteria, sub- criteria and alternatives according to their importance relative to the current element is performed at a higher level to gain weight and arrangement, the AHP method uses simple paired comparisons to Decision-makers be able to focus only on two factors at one time. For example, one of the questions that may arise during the paired comparisons is: How important is Selecting of maintenance strategies with respect to the ability to perform maintenance and repairs and maintenance strategies. The answer may be "fairly important", "slightly more important" or others. A verbal answer is become quantitative, and using 9-point Likert scale was converted into a numerical score. At the end of this step the matrices will be obtained that indicate of paired comparisons. Almost all calculations steps of the analytic hierarchy process are based on the initial judge of the decision maker. That appears in the form of the paired comparisons matrix. Number of matrices depends on the number of elements in each level. The questionnaire used for the analysis of hierarchical and multi-criteria decision making analysis known as the expert questionnaire. For Expert questionnaire, the paired comparisons are used. For each level of the hierarchy, an expert questionnaire is prepared. The nine measures scale used to rate. In Table 2 kinds of evaluation of criteria of are shown. TABLE 2 HERE If C = {Cj │ j = 1,2, ..., n} is the set of criteria, the result of Paired comparisons between the n criteria, forms the A (n×n) Judgment matrix. Each elements of the judgment matrix are criteria weights. aij means of the relative weight of the criteria i than j-th criteria. a11 a 21 A=[⋯ a n1 aij = a12 a 22 ⋯ a n2 … a1n … a 2n ⋯ ⋯] ⋯ a nn i , j = 1,2, … , n Equation 1 1 , ∀i, j aji aji = 1 Equation 2 ∀i Equation 3 Set priorities After all the comparisons and consists of all matrices, the relative weight of each element multiplied in the weight of the higher elements to obtain the final weight. Eigenvectors, the relative weight and the maximum eigenvalue for each matrix is calculated. By doing this step, the final weight values obtained for each option. Finally, the choices are prioritized. Review logical judgment inconsistent of the matrix Since the AHP method is based on the judgment of the decision makers, any errors or inconsistencies in the comparison and identification of options and criteria flawed final calculations’ result. Priorities with help of eigenvectors (w) corresponding to the largest eigenvalue (λmax) is obtained according to Equation 4: 𝐴𝑤 = 𝜆𝑚𝑎𝑥 𝑤 Equation 4 1178 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 When the rank of matrix A is equal to one and λ_max = n (n = number of options), paired comparisons were quite consistent and in this case, the weights are acquired with normalizing any of the rows or columns of a matrix A. In TOPSIS, the procedure based on a simple principal the selected option is the solution and the farthest negative ideal solution. The Incosistency Ratio is a parameter that determines the consistency of judgment matrix and show how is possible to the trust done comparisons. To determine the logical inconsistency of the matrix A, the consistency index (CI) is calculated. The criteria are used for assessing Inconsistency between judgment of decision makers at all levels of the hierarchical structure. Consistency index calculated according to equation 5. The positive ideal solution is a combination of the most important criteria of available values and the negative ideal solution is the worst values of available criteria. In following, options are ranked according the closeness with the ideal solution (Huang and Yoon, 1981). 𝜆𝑚𝑎𝑥 − 𝑛 (𝑛 − 1) is different. TOPSIS and on the idea that least positive ideal distance from the Therefore, an ideal point by increasing of the number of options or criteria in a group, does not affect and this property makes TOPSIS method as an appropriate method. Equation 5 TOPSIS method has the following steps (Hshiung et al , 2011 ): Another parameter called the consistency ratio (CR) is calculated according to equation 6. 𝐶𝐼 𝐶𝑅 = Equation 6 𝑅𝐼 Set the options are defined as A = {Ai│i = 1,2, ..., n} and a set of criteria C = {Cj│ j = 1,2, ..., m} 𝐶𝐼 = RI is a random index and obtained with the experimental data (Table 3). If the CR is less than 0.1, results are acceptable and otherwise to reduce conflicts, judgments must be revised. Set X = {Xij│ i = 1,2, ..., n; j = 1,2, ..., n} consisting of function rate and w = {wj│j = 1,2, ..., m} is a set of weighted criteria . The information table is defined as I = (A, C, X, W) (Table 4): TABLE 3 HERE The Technique for Order Preferences Similarity to an Ideal Solution (TOPSIS) TABLE 4 HERE by TOPSIS is given by Yoon & Huang in 1981 (Huang and Yoon, 1981) and due to its advantages, widely is used for multi-criteria decision-making issues. As the AHP method is based on paired comparisons, by increasing the number of elements in a group of paired comparisons, because of Limited human capacity to process data analysis, decision-making is difficult. The fact that increasing the number of parameters or options, calculation time is increased with the complexity, reducing to a set consists of a maximum of 7 elements in a comparison group is relevant for the human (Yeh & chang, 2009). Equation7 calculates the first step in TOPSIS normalized rating. 𝑟𝑖𝑗 (𝑥) = 𝑥𝑖𝑗 , 𝑖 = 1, … , 𝑚 = 𝑗 ؛1, … , 𝑚 Equation 7 √∑𝑛𝑘=1 𝑥𝑖𝑗2 Then weighted normalized rates are calculated by Equation 8. ℎ𝑖𝑗 (𝑥) = 𝑤𝑗 𝑟𝑖𝑗 (𝑥), 𝑖 = 1, … , 𝑛 = 𝑗؛1, … , 𝑚 Equation 8 Furthermore, positive and negative ideal solutions are identified. Positive ideal solution (A +) as the best performance of all the options of a criteria Calculated by Equation 9. 1179 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 In contrast to the negative ideal solution (A-) as the worst of all options of a criteria calculated by Equation 10 . One of the crucial issues in oil refinery, is describing the effect of each component of equipment downtime that by designing a appropriate maintenance strategy and a convenient and efficient maintenance. The failure + 𝐴𝐽 in rating effecting on the amount and quality of = {(𝑀𝑎𝑥ℎ𝑖𝑗 (𝑥)|𝑗 ∈ 𝐽), (𝑀𝑖𝑛ℎ𝑖𝑗 (𝑥)|𝑗 ∈ 𝐽), 𝑖 = 1,2, … , 𝑛} Equation 9 production, safety and environmental impact reduced to implement the most appropriate 𝐴𝐽− = {(𝑀𝑖𝑛ℎ𝑖𝑗 (𝑥)|𝑗 ∈ 𝐽), (𝑀𝑎𝑥ℎ𝑖𝑗 (𝑥)|𝑗 ∈ 𝐽), 𝑖 = 1,2, … , 𝑛} Equation 10 strategy in a refinery, it is necessary to select appropriate strategy for the same machinery. Then, after identifying the positive and negative ideal solutions, the distance of each alternative Since hundreds or thousands of equipment is from the positive and negative ideal solutions by available in a refinery, Equation 11 and Equation 12 can be determined as It is classified into different groups and to equip follows : each category of equipment the appropriate maintenance to be determined. 𝑚 + (ℎ𝑖𝑗 − ℎ𝑗 + )2 , 𝑖 = 1,2, … , 𝑛 Equation 11 (ℎ𝑖𝑗 − ℎ𝑗 − )2 , 𝑖 = 1,2, … , 𝑛 Equation 12 𝐷𝑖 = √(∑ 𝑗=1 𝑚 𝐷𝑖 − = √(∑ 𝑗=1 That Di + and Di- , respectively, indicate the distance between the points of options with respect to all criteria and all positive and negative measures. Calculating the relative closeness to the ideal solution 𝑅𝑖 = 𝐷𝑖 − ⁄(𝐷𝑖 + + 𝐷𝑖 − ) , 𝑖 = 1, … , 𝑛 Equation 13 RI value in TOPSIS method is the ultimate performance and for all i in Fasalh[ 0,1 ] is located. The selected option has the highest level of performance. The phenomenon of negative ratings on TOPSIS Most investigators remarked the phenomenon of negative ratings in MADM methods. This phenomenon is due to adding unrelated factors and remove of important measure and causes the obtained results in this way be incorrect. Prioritizing of equipment One way to classify equipment is the use of importance indicators. As mentioned in the literature review, braglia and bevilaskua in 2000 used importance indicators to classify equipment in an Italian refinery. Moreover, it defined three different groups of devices with different significance. The importance indicator is definable with the different methods and formulas. This index depends on factors such as production, safety, environmental and related equipment performance. To determine the significance of any equipment effecting factors must be identified and assessed. For example, a calculation method for CI is the way that braglia and bevilaskua (2000 ) used to calculate the importance indicator. Their used formula is the following: CI = {(S *1.5) + (LP *2.5) + (MC*2) + (FF*1) + (DL*1.5) + (OC*1)} * AD The S is Safety, IP related to process equipment, MC maintenance costs, FF the error repeat, DL stoppage time, OC functional requirements, AD access to the machine. Another example of clustering methods is using risk priority number (RPN) that used in the FMEA method. 1180 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 RPN is product of three numbers of deterioration the number of events and the likelihood of errors that occurs in the equipment concerned. The number of deterioration the event number and the probability of detection defined and determined in accordance with tables and by calculating the Risk Priority Number for the different equipment, it can be classified into different categories according to importance. Equipment classification in different groups based on importance, in addition to determining the appropriate maintenance strategies for each group, needs another benefit. Revealing the importance of each equipping it is possible to prioritize functions and maintenance tasks to be determined for each group. For example, in the event of a fault in the equipment that has a key role to the performance of manufacturing processes, maintenance activities should be carried out promptly and quickly to resulting costs be minimal. Confirmatory Factor Analysis for Sub-measures To execute CFA, data adaptive to reality is needed which describes relations among measures. To this end, a questionnaire was devised and the information of 171 maintenance elites was gathered. Upon using CFA on data, the results are shown in below figure: Results from analyzing factors and relations between factors and measures were submitted to a team of maintenance evaluators including relevant scholars and elites. Upon defining a general aim as selecting maintenance strategies, it was attempted to build an image of a network structure including measures and sub-measures to achieve the general aim shown in figure 1. The aim is to select the best maintenance strategies which include four measures including cost (C), added – value (A), security (S) and execution (E). Cost measure consists of four sub-measures including equipment cost (COT), raw material and wastes cost (COM), train and research cost (COA) and software cost (CON). Added – value involves two sub-measures including equipment and employees’ return (BAZ) and profitability (SOD). Security includes two submeasures: equipment and employees’ security (EMK) and environmental effects (ASM). Execution consists of three sub-measures including acceptance by stakeholders (PAZ), complexity (PIC) and necessary equipment (TAJ). This networked structure can highly help proper decision making to select maintenance strategies by organizations. It is just sufficient that relevant teams complete paired compared matrices and select proper strategy. Below, a case study is expounded. FIGURE 2 HERE FIGURE 1 HERE Since are factors loads are greater than 0.5, considered construct enjoys necessary validity (construct validity). Equipment cost, raw material cost, train and research cost and software costs are all allotted to cost factor. Studying these measure indicates that they have cost nature. Equipment and employees’ return and profitability are allotted to added – value factor. Environmental effects and equipment and employees’ security are allotted to security factor. Acceptance by stakeholders, complexity and necessary equipment are allotted to execution factor. CASE STUDY Research case study is conducted in Tehran Oil Refinery. The aim was to resolve decision making problem in selecting proper maintenance strategy in an oil refinery by considering used methodology in current study. Due to difficulties in gathering relevant data, the number of factors which should be considered, the amount of factors subjectivity and high number of refinery equipment, selecting maintenance strategy was too complicated. Selected refinery has over 20,000 different equipment (pump, compressor, electromotor, and others) and the management 1181 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 should decide which maintenance approach can be selected for each equipment. These decisions would lead into important results. Currently, to do daily maintenance which is considered as corrective maintenance, general trend is that Permit-to-Work (PTW) is issued by operational unit to do all maintenance works. If it needs to do maintenance on equipment in workshop, the operational unit would issue the permit to send the equipment to workshop. Usually, operational unit personnel inspect visually all equipment in each working shift and control them in terms of sense, temperature and voice of such equipment as electromotor, pumps and compressors and report any error to the supervisor of operational unit. He would ask for maintenance by issuing relevant permission. Maintenance personnel can ask for maintenance after inspecting equipment in scheduled investigations. In this vein, management tends to adopt new maintenance policy with high investments. Considering mentioned methodology in present paper, the aim is to select the best strategy among four RCM, PDM, PM and CM strategies. Calculation of Weights To calculate the weight the Expert Choice software is used. Because the proposed framework to use AHP is just to determine the weights of criteria and sub- criteria to each other, in the Expert Choice software the criteria only used to determine the weight to be completed. But the AHP analysis was performed in full and at the end, the AHP method were compared with the results of the proposed model. Comparisons and assessments made by the experts of maintenance collected and the data entered into the Expert Choice program. The results of the analysis conducted by the program determined the weights. The results obtained for Group 1 weight with the degree of " low importance" is summarized in Table 5 . Consistency ratio calculated by the software for judgment on the group is 0.11, but it was considered acceptable. TABLE 5 HERE The obtained results for equipment Group 2 by the “average importance”, summarized in Table 6.the Consistency ratio is 0.07 and less than 0.1 and was acceptable. TABLE 6 HERE The results and weights obtained for 3 with a "high importance" is summarized in Table 7 . The obtained results and weights for equipment Group 3 by the “high importance”, summarized in Table 7.the Consistency ratio is 0.07 and less than 0.1 and was acceptable. TABLE 7 HERE The weights of strategies ( options ) with respect to the selection criteria listed in Table 8. TABLE 8 HERE Nevertheless, if at this stage the data into the software Expert Choice by AHP method to select the most appropriate maintenance strategy analysis, we obtained the results in Table 9 and Table 10. TABLE 9 & 10 HERE Evaluation of Maintenance TOPSIS method Strategies with Table 8 data of weight options (maintenance strategy) is normalized according to Equation 7, the results are shown in Table 11. TABLE 11 HERE Normalized weight of each sub-criteria calculated from product of the criteria weights in the original measure. For Equipment groups 1,2,3 respectively calculated and presented in Table 12 , Table 13 and Table 14 has. TABLE 12 & 13 HERE 1182 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 For each group of equipment the normalized weights of options (maintenance strategy) would be multiplied in normalized weight of sub-criteria. The results for equipment groups 1, 2 and 3 got respectively. TABLE 15,16 & 17 HERE In this section, depending on the kind of subcriteria and its impact of the decision making purpose, positive and negative ideals are determined. For attributes that have a positive impact on the issue objective, the positive ideal will be the maximum amount of that sub-criterion. For example, the higher safety the desirable . Therefore, using the proposed model for the equipment by "low importance", CM strategy is selected as the best maintenance strategy, for the equipment by the importance of "medium" and "high", PDM strategy was chosen as the most appropriate maintenance strategy. TABLE 21 HERE The final rating for each category of equipment that is presented in Table 21. As can be seen, the results in Table 21 (results of the proposed method) with results of Table 10(results obtained from AHP) are the same. Likewise, the criteria for which it would have a negative impact on the objective, the positive ideal, will be the lowest value of that sub-criterion. For example, the lower cost the desirable. CONCLUSION Maximum and minimum values for normalized weight multiplied by the normalized weight of options calculated for each group. 1. Selecting the criteria: during using AHP or TOPSIS, improper measures may be considered for decision making or important measures may be ignored. Using FA mitigates such possibility. Positive Ideal for the cost criteria is minimum and for the rest of the criteria, is maximum and the negative Ideal for sub-criterion is the maximum and minimum for the rest. However, because of in paired comparing time about cost criteria lower cost is a priority, so, for all of the sub- criteria the maximum value is a positive ideal and the minimum is negative ideal. TABLE 18 HERE Euclidean distance of each alternative from the positive ideal and negative ideal distance to any option, based on the Equation 11 and Equation 12 is calculated that results are shown in Table 19. TABLE 19 HERE Then by using Equation 13 to calculate the relative closeness to the ideal solution for options, we calculated it for each group. The results are reported in Table 20. TABLE 20 HERE The most important results from combination of three FA, AHP and TOPSIS techniques are: 2. Problem structure: multi-measure decision making methods such as TOPSIS do not create hierarchical structure. However, one of the strengths of AHP is to use hierarchy structure. 3. Weight determination: in AHP, a systematic method is defined to determine the weight of measures and options. 4. Investigating: one of the Weaknesses of AHP is its limitation in paired comparison of criteria. In contrast, TOPSIS has no problem with a large number of criteria and easily ranks the options. REFERENCES Bevilacqua, M., & Braglia, M. (2000). "The Analytic Hierarchy Process Applied to Selection". Reliability Engineering & System Safety, 70(1), 7183. Campbell, J.D., & "Strategies for Reyes-picknell, J. (1995). Excelence in Maintenance 1183 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Management". oregon, 185. Productivity prsee portland, Fruchter, B. (1954). "Introduction to Factor Analysis". Oxford, England: Van Nostrand. 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Organization of the Petrolum Exporting Countries (OPEC). Saaty, T.L. (1980). The Analytic Hierarchy Process. New York: McGraw-Hill. Sharma, A., Yadava, G.S., & Deshmukh, S.G. (2011), "Aliterature Review and Future Perspectives on Maintenance Optimization". Journal of Quality in Maintenance Engineering, 17(1), 5-25. Sharma, R.K., kummar, D., & kumar, p. (2005), "FLM to Select Suitable Maintenance Strategy in Process Industries Using MISO Model". Journal of Quality in Maintenace Strategy in Process Industries Using Miso Model, 11(4), 359-374. Shyjith, K., Ilagkumaran, M., & kumanan, S. (2008). "Multi-Criteria Decision-Making Approach to Evaluate Optimum Maintenance Strategy in Textile Industry". Journal of Quality in Maintenance Engineering, 14(4), 375-386. Siew-Hong, D., & Kamaruddin, S. (2012). "Selection of Optimal Maintenance Policy by Using Fuzzy Multi Criteria Decision Making Method". peresented at the 2012. Internatonal Conference on Industrial Engineering and Operations Management, Istanbul Turkey, 435443. Thompson, B. (2004). Exploratory and Confirmartory Factor Analysis: Understanding Concepts and applications. American Psychological Association. Waeyenbergh, G., & Pintelon, L. (2002). "A Framework for Maintenance Concept Development". Intrnational Journal of Production Economics, 77(3), 299-313. Wang, L., Chu, J., & Wu, J. (2007). "Selection of Optimum Maintenance Strategies Based on a fuzzy Analytic Hierarchy Process". International Journal of Production Economics, 107(1), 151-163. yeh,c.h., & chang,y.h.(2009). Modeling subjective evaluation for fuzzy group multicriteria decision making. European journal of operational research, 194(2), 464-473. Zaeri, M.S., Shahrabi, J., Pariazar, M., & Morabbi, A. (2007). "A combined Multivariate Technique and Multi Criteria Decision Making to Maintenance Strategy Selection". In Industrial Engineering and Engineering Management, 2007 IEEE Intrnational Conference on, 621-625. 1184 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 APPENDIX Table 1: Identified affecting measures and sub-measures on maintenance strategy selection Execution (E) Safety (S) Added – value (A) Cost (C) 1. Acceptance by management 2. Spare parts 3. Acceptance by staff 4. Acceptance by shareholders 5. HR capabilities 6. Software 7. Hardware 8.Technological complexity 9. Practically technical 1. Equipment 2. Environmental effects & environmental damages 3. Personnel safety 4. Social standards 5. Environmental standards 6. Governance laws 7. Polluting air, land and water 1. Product quality 2. Equipment & personnel return 3. Customer satisfaction 4. Creativity 5. Competitiveness increase 6. Time productivity 7. ROI 8. Profitability 9. Developing the experiences of managers & ngineers 1. Amortization 2. Energy 3. R & D 4. Software 5. Salaries 6. Software 7. Production wastes 8. Training 9. Install & commission 10. Spare parts 11. Eradicating the wastes 12.Raw material Table 2: AHP method for judging measures of valuation criteria and options relative to each other Value 1 3 5 7 9 2,4,6,8 Compare i with respect to j Same priority Slightly more important More important Much more important Completely more important Intermediate Matrix measures 3 RI 0/52 Expression Option or criteria i have same importance to j or priority of them are the same. The i option/criteria is Slightly more important than j . The i option/criteria is more important than j . The i option/criteria is much more important than j . The i option/criteria is completely more important than j . Intermediate values are show, for example 8, indicating more importance than 7 and less than 9. Table 3: RI values for the matrices with different dimensions 4 5 6 7 8 9 10 0/89 1/11 1/25 1/35 1/40 1/45 1/49 11 12 13 1/51 1/54 1/56 1185 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Table 4: Information on TOPSIS method Criteria Options A1 A2 ⋮ An W C2 … Cm X11 X21 ⋮ Xn1 W1 X12 X22 ⋮ Xn2 W2 … … ⋮ … … X1m X2m ⋮ Xnm Wm Table 5: Weight values obtained for the Case Study Group 1 Safety Cost (C) 0.403 Necessary Equipment (E3) Environmental impacts (S1) Safety of personnel and equipment (S2) Equipment costs (C1) Raw material costs and losses (C2) train & research costs(C3) Software (C4) profitability (A1) Efficiency equipment and staff (A2) Value added (A) 0.97 Complexity (E2) (S) 0.299 Acceptance by stakeholders (E1) The performance capability (E) 0.202 C1 0/271 0/085 0/644 0/2 0/8 0/656 0/226 0/062 0/056 0/2 0/8 Table 6: Weight values obtained for Group 2 equipment in case study Value added (A). 0/144 Cost (C). 0/134 Safety (S).0/545 A2 A1 C4 C3 C2 C1 0/667 0/333 0/078 0/207 0/284 0/431 S2 0/833 The performance capability (E). 0/177 S1 E3 E2 E1 0/167 0/172 0/068 0/759 Table 7: Weight values obtained for Group 2 equipment in case study Value added Cost (C). 0/060 Safety (S). The performance (A). 0/196 0/636 capability (E). 0/109 A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 0/5 0/5 0/102 0/466 0/292 0/139 0/857 0/143 0/142 0/068 0/789 1186 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Table 8: Calculated weight of options in the case study A2 CM PM PDM RCM A1 C4 C3 0/04 0/038 0/667 0/679 0/108 0/13 0/215 0/174 0/509 0/436 0/057 0/343 0/396 0/06 C2 C1 S2 S1 0/6 0/661 0/046 0/039 0/243 0/197 0/146 0/128 0/084 0/091 0/06 0/501 0/062 0/065 0/083 0/308 E3 E2 E1 0/6 0/626 0/091 0/205 0/626 0/226 0/492 0/108 0/097 0/342 0/341 0/087 0/097 0/342 Table 9: Maintenance Strategies points of AHP method in a case study CM PM PDM RCM Group 1 Group2 Group3 0/329 0/132 0/086 0/177 0/163 0/152 0/285 0/410 0/449 0/209 0/294 0/313 Table 10: Maintenance strategies rated the AHP method in a case study Group1 Group2 Group3 Rank 1 Rank 2 Rank 3 Rank 4 CM PDM PDM PDM RCM RCM RCM PM PM PM CM CM Table 11: Normalized weight of options respected to the following sub-criteria in this case CM PM PDM RCM A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 0/064 0/063 0/945 0/958 0/913 0/948 0/076 0/064 0/173 0/215 0/305 0/246 0/37 0/283 0/24 0/209 0/924 0/94 0/168 0/316 0/272 0/417 0/815 0/721 0/081 0/119 0/139 0/086 0/824 0/802 0/166 0/146 0/623 0/549 0/655 0/085 0/087 0/099 0/119 0/507 0/556 0/134 0/146 0/632 Table 12: Normalized weight values obtained for the Case Study Group 1 A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 0/078 0/019 0/023 0/025 0/091 0/264 0/239 0/06 0/13 0/017 0/055 A2 0/096 Table 13: Normalized weight values obtained for the Case Study Group 2 A1 C4 C3 C2 C1 S2 S1 E3 E2 0/048 0/01 0/028 0/038 0/058 0/454 0/091 0/03 0/012 E1 0/134 1187 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Table 14: Normalized weight values obtained for the Case Study Group 3 A1 C4 C3 C2 C1 S2 S1 E3 E2 A2 0/098 0/098 0/006 0/028 0/018 0/008 0/545 0/091 0/015 E1 0/007 0/086 Table 15: Normalized weight of options on the normal weight of sub-criteria: Group 1 of case study CM PM PDM RCM A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 0/005 0/001 0/021 0/024 0/083 0/251 0/018 0/013 0/004 0/007 0/006 0/034 0/075 0/057 0/004 0/12 0/016 0/009 0/012 0/041 0/005 0/023 0/063 0/014 0/002 0/003 0/013 0/023 0/197 0/048 0/022 0/003 0/035 0/043 0/013 0/002 0/002 0/009 0/031 0/121 0/033 0/017 0/003 0/035 Table 16: Normalized weight of options on the normal weight of sub-criteria: Group 2 of case study CM PM PDM RCM A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 0/006 0/003 0/00988 0/027 0/035 0/0547 0/034 0/006 0/028 0/011 0/023 0/017 0/01 0/00318 0/007 0/014 0/0163 0/109 0/019 0/01 0/003 0/056 0/078 0/035 0/00084 0/003 0/005 0/005 0/374 0/073 0/005 0/002 0/085 0/053 0/031 0/00089 0/002 0/004 0/0069 0/23 0/051 0/004 0/002 0/085 Table 17: Normalized weight of options on the normal weight of sub-criteria: Group 3 of case study CM PM PDM RCM A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 0/006 0/006 0/00578 0/027 0/016 0/0079 0/041 0/006 0/014 0/007 0/014 0/017 0/021 0/00186 0/007 0/006 0/0024 0/131 0/019 0/005 0/002 0/036 0/08 0/071 0/00049 0/003 0/002 0/0007 0/449 0/073 0/003 0/001 0/054 0/054 0/064 0/00052 0/002 0/002 0/001 0/276 0/051 0/002 0/001 0/054 Negative Ideal Positive Ideal Table 18: Determining positive and negative ideal for equipment groups in the Case Study A2 A1 C4 C3 C2 C1 S2 S1 E3 E2 E1 Group 1 0/063 0/014 0/02133 0/024 0/083 0/2506 0/197 0/048 0/12 0/016 0/035 Group2 0/078 0/035 0/00988 0/027 0/035 0/0547 0/0374 0/073 0/028 0/011 0/085 Group3 Group1 0/08 0/005 0/071 0/001 0/00578 0/00182 0/027 0/002 0/016 0/009 0/0079 0/0227 0/449 0/018 0/073 0/004 0/014 0/017 0/007 0/003 0/054 0/009 Group2 0/006 0/003 0/00084 0/002 0/004 0/005 0/034 0/006 0/004 0/002 0/023 Group3 0/006 0/006 0/00049 0/002 0/002 0/0007 0/041 0/006 0/002 0/001 0/014 1188 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Table 19: Euclidean distance of each positive option to positive ideal and distance of each option to negative ideal distance to positive ideal CM PM PDM RCM distance to negative ideal Group 1 Group 2 Group 3 Group 1 Group 2 Group 3 0/195522 0/360742 0/426877 0/262743 0/069092 0/03256 0/252635 0/284992 0/334219 0/076178 0/085628 0/095237 0/260059 0/067789 0/031422 0/195602 0/360747 0/426878 0/267483 0/162909 0/179563 0/117352 0/217202 0/253861 Table 20: Calculation of the relative closeness to the ideal solution for options in case study Group 1 CM PM PDM RCM Group 2 Group 3 0/573342493 0/160741285 0/070869656 0/231675681 0/231041074 0/221762188 0/429270557 0/841812916 0/93143782 0/304941684 0/571418345 0/585710395 Table 21: Ranking strategies for each category of equipment Rank1 Rank 2 Rank 3 Rank 4 Group 1 Group 2 Group 3 CM PDM PDM PDM RCM RCM RCM PM PM PM CM CM 1189 Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Graph 1: measurement model by using 2 nd rank CFA in standard estimation mood 1190 CM FM PDM BAZ = equipment and employees’ return Cost (C) SOD = profitability COT = equipment cost Security (S) COM = raw material and waste costs COA = train and research costs CON = software cost Execution (E) ASM = environmental effects EMK = equipment and employees’ security TAJ = necessary equipment PIC = complexity PAZ = acceptance by takeholders Manag. Adm. Sci. Rev. e-ISSN: 2308-1368, p-ISSN: 2310-872X Volume: 3, Issue: 7, Pages: 1174-1191 Figure 2: Hierarchical structures formed for the case study Prioritizing the measures to select maintenance strategies Added value (A) RCM 1191
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