PROMOTION CAMPAIGN: “USING CITIBANK ONLINE/CITI MOBILE SERVICES
AND GET A CHANCE TO GET GIFTS”
TERMS AND CONDITIONS
1. Campaign Scope:
Promotion campaign “Using Citibank Online and Citi Mobile services to get a chance to receive gifts”
Apply at: Citiank, N.A. Vietnam, Ho Chi Minh City Branch and Citibank, N.A., Vietnam, Ha Noi
Branch (We call “Citibank”) for existing customers who are using Citibank Online and Citi Mobile.
2. Campaign Period:
From May 10th, 2015 to December 31st, 2015 (2 days inclusive)
3. Promotion Services:
Citibank Online & Citi Mobile services
Citibank Credit Card Payment Online.
Citibank Online Fund Transfer (“CBOL Fund Transfer”) and Citi Credit Payment online must be
performed by customers who have banking accounts with Citibank Vietnam.
4. Promotion Program
4.1 Program 1. “First 50 (fixty) customers perform at least 3 credit payment online or
fund transfer via Citibank Online or Citi Mobile each month, in 3 consecutive
months.”
4.1.1 Program 1:
Individual customer who satisfies requiements (“Condition of receive gifts”) each
promotion period as below:
Promotion
Application period
period
(2 days inclusive)
1
10/5/2015 - 31/7/2015
2
1/6/2015 - 31/8/2015
3
Từ 1/7/2015 - 30/09/2015
4
1/8/2015 - 31/10/2015
5
01/9/2015 - 30/11/2015
6
01/10/2015 - 31/12/2015
Requirement
First 50 customers
perform at least 3
transactions, in 3
consecutive months
with minimum value
amount is 500,000
VND. Transaction
means payment Citi
Credit Card or does
fund transfer via
Citibank Online or Citi
Mobile.
Promotion gifts
50 gifts for program
1/promotion period. Each
gift valued VND 200.000
Maximum 300 gifts for
promotion 1 in promotion
period mentioned at
number 2
4.1.2 Eligible customer of program 1:
a. Existing retail customer of Citibank Vietnam
b. Customer is not Citibank staff.
c. Customer is non-US citizen or U.S. permanance citizen.
d. Customer does not participate other promotion program in the same promotion
period of this promotion program.
4.1.3
Gifts of program 1:
Individual customer who satisfies the following requirements will receive maxium 1 (one) gift in
each promtion period. Number of gifts is as below:
Month
Lock & Lock
lunch box
May
June
July
Aug
Sept
Oct
Nov
Dec
50
50
50
50
50
50
50
50
Total
400
After each Promotion Period, Citibank will contact with Winner Program 1 via post or phone
through contact details registered with Citibank.
Promtion
Period
1
2
3
4
5
6
Application period
(2 days inclusive)
10/5/2015 - 31/7/2015
1/6/2015 - 31/8/2015
1/7/2015 - 30/09/2015
1/8/2015 - 31/10/2015
1/9/2015 - 30/11/2015
1/10/2015 - 31/12/2015
Redemption period
01/9/2015 – 15/9/2015
01/10/2015 – 15/10/2015
01/11/2015 - 15/11/2015
01/12/2015 - 15/12/2015
01/01/2016 - 15/01/2016
01/02/2016 – 15/02/2016
- Eligible customer will receive SMS announcement of redemption period from Citibank and
receive gift at Citibank branch.
- Eligible customer must receive Gifts in redemption period as mentioned above. Citibank
reserves the right to refuse any redemption made after the Redemption Period.
- Remdeption will be limited to the maxium number of rewards of each Promotion Period and
whole Promotion Campaign as stated in the Ariticle 5.
- Except stated at the Ariticle 5.4, gifts can not be exchanged into cash or other rewards.
- Citibank will inform eligible customer receive gifts of Program 1 within 20 working days after
each Promotion Period on website www.citibank.com.vn
4.2
4.2.1
Program 2: Program “that open CASA accounts and perform at least 1
online Citi Credit Card Payment each month, in three consecutive months
will win a gift or gift voucher valued at VND 200,000”
Program 2:
Individual customer who satisfies requiements (“Condition of receive gifts”) each promotion
period as below:
Promotion
Application Period
period
(2 days inclusive)
1
10/5/2015 - 31/7/2015
2
1/6/2015 - 31/8/2015
3
1/7/2015 - 30/09/2015
4
1/8/2015 - 31/10/2015
5
1/9/2015 - 30/11/2015
6
1/10/2015 - 31/12/2015
Requirements
Open CASA account
and perform at least
one Citibank credit card
payment each month,
in three consecutive
months on that new
open CASA account
with minimum value
amount is 500,000
VND
Gifts
50 Gifts Vouchers of
Program 2 per each
promotion period.
Maximum 300 Gift
Vouchers of Program 2 in
promotion period
mentioned above number
2.
4.2.2 Eligible customer of program 2:
a. Existing retail customer of Citibank Vietnam
b. Customer is not Citibank staff.
c. Customer is non-US citizen or U.S. permanance citizen.
d. Customer does not participate other promotion program in the same promotion period
of this promotion program.
4.2.3
Gifts of program 2:
Individual customer who satisfies the following requirements will receive maxium 1 (one) Gift
Voucher in each promotion period. Number of gift voucher of program 2 is 50 gift vouchers for
each Promotion Period.
4.2.4 Redemption of program 2
After each Promotion Period, Citibank will contact with Winner Program 2 via post or phone
through contact details registered with Citibank.
Promotion
period
1
2
3
Application period
(2 days inclusive)
10/5/2015 - 31/7/2015
1/6/2015 - 31/8/2015
1/7/2015 - 30/09/2015
Contact Period
Redemption period
01/9/2015 – 15/9/2015
01/10/2015 – 15/10/2015
01/11/2015 - 15/11/2015
Promotion period
mentioned on Gift
4
5
6
1/8/2015 - 31/10/2015
1/9/2015 - 30/11/2015
1/10/2015 - 31/12/2015
01/12/2015 - 15/12/2015
01/01/2016 - 15/01/2016
01/02/2016 – 15/02/2016
Voucher of
Program 2
- Citibank accepts no liability for undelivered Voucher due to the incorrectness of the contact
details provided by the Applicant, lost by the post office or for other reasons not in the control of
Citibank.
- Customers will redeem Gifts at the addresses mentioned on Voucher.
- Redemption will be done within the Redemption Period mentioned on Voucher. Citibank
reserves the right to refuse any redemption made after the Redemption Period.
- Redemption will be limited to the maximum number of rewards of each Promotion Period and
the whole Promotion Campaign as stated in the Article 5.
- Except stated at the Article 5.4, gift vouchers of the Campaign cannot be exchanged into cash
other Rewards.
- Citibank will inform eligible customer receive gifts of Program 1 within 20 working days after
each Promotion Period on website www.citibank.com.vn
4.3 Program 3: Program “100 first customers will get 5 shopping bags for visiting the Branch
and enrol to Citibank Online or download Citi Mobile”
4.3.1
Program 3: Customers visit Citibank branch and enrol to Citibank Online on computer of
Citibank or download Citi Mobile to your cell phone with Citi bank staff’s instruction or
witness will receive 5 (five) shopping bags (“Gift”).
4.3.2 Eligible of Program 3:
a.
b.
c.
d.
Existing retail customer of Citibank Vietnam
Customer is not Citibank staff.
Customer is non-US citizen or U.S. permanance citizen.
Customer does not participate other promotion program in the same promotion period
of this promotion program.
4.3.3 Gift of Program 3
a) Individual customer satisfies above condition will receive maximum 5 (five) shopping bags
during Promotion Period. Citibank emplyees will directly give gift to eligible customer at branch
when customer meets specifts conditions in Article 4.3.1 above.
5. Other Terms and Conditions:
5.1 Citibank is not the supplier of Gifts of Program 1, Voucher of Program 2 and Gifts of
Program 3 or related products/services. Citibank holds no responsibilities for inquires or
disputes related to these products/services. Eligible Customer will be bound by the Terms and
Conditions of the supplier of Voucher or these products/services. In case of any inquires or
disputes related to the Voucher or such products/services, Eligible Customer must contact the
suppliers directly.
5.2 Citibank reserves the sole and exclusive right to refuse giving the Gift of Program 1,
Voucher of Program 2 and Gifts of Program 3 to any Eligible Customer considering he/she does
not or refuses to provide Citibank with clear and complete supporting documents or violates any
part of these Terms and Conditions of the Campaign.
5.3 Citibank may contact the Eligible Customer via phone number/email registered with Citibank
for further information/clarification or additional documents.
5.4 In case of our reasonable discretion, Citibank reserves the sole and exclusive right to
change the Reward of similar value, but should not exceed the value indicated in Article 4 of
these Terms and Conditions in any case.
5.5 Unless otherwise provided in this Terms & Conditions, Citibank is not liable for any clear or
implied agreement or guarantee about quality and conformity of the Voucher. Citibank holds no
responsibility in case the Voucher is not redeemed successfully during Program Period.
5.6 Citibank, its affiliates, Board of Directors, staff and representatives of Citibank and its
affiliates will be not liable for any loss or damage (including but not limited to indirect and
derivative loss) or any personal incidents incurred from the participation of this Program or from
the receipts or usage of the Voucher, or any gift/service, unless liabilities specified under
applicable laws.
.
5.7 By receiving or accepting the Voucher, Eligible Customer or receiver agrees to ensure and
hold Citibank, its affiliates, Board of Directors, staff and representatives of Citibank and its
affiliates harmless against claims, actions, sues, judges, damages, loss, cost which may incur or
any liability for Citibank, its affiliates, Board of Directors, staff and representatives of Citibank
and its affiliates in connection with the participation of this Program or receiving and using the
Voucher.
5.8 Citibank holds no responsibility in relation to any tax incurred from the Voucher. Any tax or
tax return for Tax Agency incurred from the receiving of the Voucher is the responsibility of the
Eligible Customer. Eligible Customer himself/herself is liable for consulting with the experts
about possibly incurred tax.
5.9 Applicant agrees to allow Citibank using his/her name and image in any advertising,
promotion activities without paying any fee to the Applicant.
5.10 Applicant is bound by this Terms and Conditions and any other rules, procedures or
instructions
which Citibank may from time to time issue and Applicant will also continue to be bound by the
Citibank Credit Cards Terms and Conditions. These Terms and Conditions have been written in
both Vietnamese and English versions. The Vietnamese version shall prevail in case of
discrepancies and/or inconsistencies. In case of dispute, Citibank’s decision is final. All
complaints of Applicant or third parties related to this decision will not be considered. These
Terms & Conditions above are integral parts of the Citibank Product application form submitted
to Citibank.
By participating in the Program, Customer by default accepts all Terms and Conditions of the
Program as listed above.
Customer’s Signature:
Date: