Policy, Performance and Communications
Statistics Unit
FIRE AUTHORITY
QUARTERLY STATISTICAL UPDATE
April to June 2009
Published 28th August 2009
Issue No: 1 – 28th August 2009
INTRODUCTION OF THE INCIDENT REPORTING SYSTEM
The compilation of this quarterly report marks a significant change in how
incident data has been collected and recorded throughout South Wales. On
the 1st April 2009 South Wales Fire and Rescue Service launched the Incident
Recording System (IRS) which captures incident data on all Fires, Special
Services and False Alarms attended by the service.
The system was developed by the Department of Communities and Local
Government (DCLG) in partnership with the 59 Fire and Rescue Authorities in
the UK. It provides the means of collecting, validating and transmitting data
to/from DCLG on all incidents attended.
The IRS will enable data to be collected electronically and verified at source,
improving on the timeliness and accuracy of the previous manual collection
methods. It should deliver substantial efficiencies at all stages from recording,
through validation, to outputs.
The electronic recording and storing process will provide improved data for
Integrated Risk Management Plans and collation of Strategic and Core
Indicators. The system will also supply the future data requirements of the
Fire Service Emergency Cover model (FSEC), Neighbourhood Statistics and
will underpin future research and development work.
The implementation was successful within South Wales but work continues to
embed and improve the collection and quality checking processes. We have
confidence in the figures reported for the 1st Quarter but it is possible that final
incident numbers could experience amendments as a small number of
outstanding queries are resolved. Any changes would be minor in number
and would not affect the general trends identified in this report.
Additionally, there are some early indications that the data collected for
certain indicators may be showing a step-change over previous reporting
periods. As an example, this appears to be the case with the recording of
injuries which show a distinct step rise from previous quarter. We do not
believe this to be a sudden increase in physical injury on the fire ground,
rather an increase driven by current guidance and the processes utilised to
record them within IRS. E.g. it is clear under IRS guidance that where oxygen
is provided this is an injury and should be recorded as such; however, in the
past this was not always the case.
To ensure future accuracy and clarity all data and indicators will be
extensively monitored over the coming months to ensure we are recording
and reporting in line with the latest guidance.
2
Contents
Page
2
Report Pre-Note:
Organisation Information for April to June 2009:
Attacks on Crews
4
Incidents of Interest between April to June 2009
5
Analysis of Quarterly Incidents by Type since 1st Quarter 2004-05
Summary Information
- Key Statistics
- Long Term Trends
Primary Fires ( Previously FDR1’s)
ADF (Accidental Dwelling Fires)
Secondary Fires ( Previously FDR3’s)
SSC (Special Service Calls)
AFA (False Alarms from Automatic Fire Alarms)
FAGI (False Alarms - Good Intent)
FAM (False Alarms - Malicious)
All False Alarm Calls (FAGI, FAM and Challenged Calls)
FAM, Abandoned and Challenged Calls
Other Calls (Abandoned, Redirected and No Action Calls)
8
Analysis of Incidents by Unitary Authority
Blaenau Gwent
Bridgend
Caerphilly
Cardiff
Merthyr Tydfil
Monmouthshire
Newport
Rhondda Cynon Taff
The Vale of Glamorgan
Torfaen
3
8
9
11
12/13
14
15
16
17
18
19
20
21
22
22
23
24
25
26
27
28
29
30
31
Organisation Information for April - June 2009
Attacks on Crews
In this period there have been seven attacks on crews. Objects were thrown
at crews and their appliances in four of these incidents.
Seven incidents occurred in the same period of 2008, four of which involved
objects thrown at crews and appliances.
Attacks on Crews - 1st April to 30th June 2009
Date of Incident
05-Apr-09
16-Apr-09
04-May-09
10-May-09
17-May-09
29-May-09
28-Jun-09
Unitary
Caerphilly
Merthyr
RCT
Caerphilly
Cardiff
Bridgend
Cardiff
Type of Attack
Verbal abuse
Objects thrown at firefighters/appliances
Objects thrown at firefighters/appliances
Objects thrown at firefighters/appliances
Other acts of aggression
Objects thrown at firefighters/appliances
Other acts of aggression
4
Injury
No Injury Reported
No Injury Reported
No Injury Reported
No Injury Reported
No Injury Reported
No Injury Reported
No Injury Reported
Incidents of Interest: April - June 2009
2nd April 2009 19:38
Twelfth Avenue, Galon Uchaf, Merthyr
Fire crews from Merthyr and Rhymney were called to a fire involving a two
storey semi detached dwelling. 2 hose reel jets and 6 breathing apparatus
were used as well as a co2 extinguisher. A positive pressure ventilation fan
and a thermal image camera were also used.
4th April 2009 07:32
Residential Home, Cyncoed Road, Cardiff
Fire crews from Roath and Ely were called to a road traffic collision involving a
motor vehicle. 1 male casualty was extricated using hydraulic cutting
equipment and taken to hospital by ambulance with suspected spinal injuries.
4th April 2009 23:31
Waste Paper Plant, Pantglas Industrial Estate, Bedwas
Fire crews from Caerphilly, Whitchurch, Cefn Forest, Abercarn and Pontypridd
were called to a deliberate fire in Bedwas where approximately 400 tonnes of
mixed paper and plastic were destroyed. 2 ground monitors were used at the
scene.
5th April 2009 09:55
A40 Crickhowell to Glangrwyney, Abergavenny
Fire crews from Ebbw Vale and Abergavenny were called to road traffic
collision involving a motor vehicle and a motor bike. Sadly 1 casualty was
confirmed as deceased. Fire crews stabilised the scene using stabfast
equipment. Crews from Abergavenny stayed at the scene to assist the Police.
5th April 2009 14:03
Farm, Bettws Lane, Bettws, Newport
Fire crews from Malpas were called to rescue a Jack Russel dog from the
river bank. 1 triple extension general purpose line and a multi mat were used.
9th April 2009 19:44
Farm, Tondu, Brynmenyn
Fire crews from Bridgend and Barry were called to an incident in which a
female had fallen approximately 20 – 25 feet down the mountainside from a
rope swing. The casualty had suspected spinal injuries and crews assisted
paramedics in removing the casualty. Short extension ladders, general
purpose lines and small gear was used.
5
10th April 2009 01:53
Hotel, Treforest, Pontypridd
Fire crews from Pontypridd were called to an incident involving an inebriated
person who had jumped from a bridge onto the grass by a railway
embankment. 1 long board, 1 stiff neck collar and 1 resuscitator were used.
10th April 2009 16:31
George Street Bridge, Pill, Newport
Fire crews from Malpas, Maindee, Duffryn and Ebbw Vale were called to an
incident involving a male who had jumped from a bridge into the river Usk.
The fatality was removed from the water by the brigade boat and was
transported to Uskmouth. The fatality was then handed over to the ambulance
crews.
12th April 2009 19:11
Bwlch Mountain, Cwmparc, Treorchy
Fire crews from Treorchy and Tonypandy were called to an incident in which 5
hectares of grassland were destroyed by fire. Fire beaters and argocats were
used at the scene.
14th April 2009 19:33
Llanvihangel Tor y Mynydd, Devauden
Fire crews from Chepstow and Malpas were called to an incident in which a
horse was trapped in a ditch full of water. Animal rescue equipment and small
tools were used to release the horse. Crews were detained for approximately
15 minutes at the incident making up equipment.
23rd April 2009 16:49
Rhigos Mountain, Treherbert
Fire crews from Treorchy, Tonypandy, Whitchurch and Cowbridge were called
to a fire on the Rhigos mountain. Approximately 12 hectares of steep
mountainside were damaged by fire. 2 Hose reel jets, beaters and an argocat
were used to tackle the fire.
29th April 2009 18:11
Grand Avenue, Ely, Cardiff
Fire crews from Ely were called to a road traffic collision involving a cyclist
who was knocked off their bike by a motor vehicle. Sadly the cyclist was later
confirmed as a fatality. Fire crews assisted the Police in washing body fluids
away from the scene.
6
30th April 2009 17:09
Market, St Mary Street, Cardiff
Fire crews from Central were called to rescue a seagull that was trapped on a
ledge, 10 metres above ground in Cardiff market. The seagull was rescued
using a hydraulic platform and was transported back to Central station to
await the RSPCA.
13th May 2009 14:23
Cricket Club, Maesycoed, Pontypridd
Fire crews from Pontypridd and Porth were called to an incident involving a
suspected male fatality who was in the river near Pontypridd. Crews were on
standby but no action was required.
17th May 2009 10:07
Housing Association, Newport Rd, Cardiff
Fire crews from Roath and Central were called to a deliberate fire at a ground
floor flat. A female in her early twenties was forcibly rescued from the building.
A hose reel jet and 1 covering jet were used. 7 crew wearing breathing
apparatus were used in the rescue and to check the building. One of the fire
fighters was assaulted by the female.
20th May 2009 16:01
The Rock, A465 Westbound, Gilwern
Fire crews from Blaina, Ebbw Vale, Brynmawr and Abergavenny were called
to a road traffic collision involving a light goods vehicle and a motor vehicle. A
male fatality was confirmed at the scene. Crews moved apart the vehicles
using hydraulic rescue equipment and extricated the body.
30th May 2009 22:12
Mary Ann Street, Cardiff
Fire crews from Central were called to an incident to assist Police after a
person had committed suicide by jumping from a six storey building. Crews
assisted Police in removing the body and washed down the area.
17th June 2009 00:53
Grangetown Station, Penarth Road, Cardiff
Fire crews from Roath, Central, Ely and Malpas were called to an incident in
which a person was trapped under a train 150 metres from Grangetown
station. No action was required however crews remained at scene on
standby.
7
Analysis of Incidents for April - June 2009
In total, the organisation dealt with 6375 incidents, a
decrease of 159 (2.4%) on the same quarter in 2008.
Throughout the organisation, significant increases of a particular type when
compared with the corresponding period of the previous year were:
SSC – Non RTC
+75
FAGI
+ 78 (+9.2%)
SSC RTC
+18
SECONDARY FIRES
+ 114 (+4.9%)
(15.2%)
(+5.1%)
At the same time there was a decrease in the following incident types:
FAM
-66 (-31.3%)
AFA
- 328 (-23.5%)
PRIMARY FIRES
- 49 (-5.4%)
CHIMNEY FIRES
-1
(-5.0%)
Detailed analyses of trends and this quarter's incidents follow. Please note
that the data was extracted on 26th August 2009. Trend lines have been
added to the line graphs, and these relate only to the April to June quarters.
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
8
Analysis of Incidents for April to June since 2004
The following table shows all incidents for the quarter April to June since
2004. The opportunity has been taken to update the information from previous
years' reports to reflect subsequent changes to call classifications.
Apr-June Primary Secondary
2004
2005
2006
2007
2008
2009
TOTAL
1354
1234
1149
1067
911
862
6577
3817
2647
3653
4433
2308
2422
19280
CHIM
22
13
20
13
20
19
107
SSC NON
SSC RTC
RTC
392
403
436
544
492
567
2834
289
304
315
324
350
368
1950
FAGI
FAM
AFA
TOTAL
951
794
1030
1169
849
927
5720
250
227
321
242
211
145
1396
1177
1378
1340
1344
1393
1065
7697
8252
7000
8264
9136
6534
6375
45561
FAGI
FAM
AFA
TOTAL
12%
11%
12%
13%
13%
15%
13%
3%
3%
4%
3%
3%
2%
3%
14%
20%
16%
15%
21%
17%
17%
8252
7000
8264
9136
6534
6375
45561
These may be expressed as percentages:
Apr-June Primary Secondary
CHIM
16%
18%
14%
12%
14%
14%
14%
0%
0%
0%
0%
0%
0%
0%
2004
2005
2006
2007
2008
2009
AVERAGE
46%
38%
44%
49%
35%
38%
42%
SSC NON
SSC RTC
RTC
5%
6%
5%
6%
8%
9%
6%
4%
4%
4%
4%
5%
6%
4%
The distribution of calls for 2009 and the long-term pattern since 2004 are
represented graphically on the following sheet.
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
9
Analysis of Incidents for April to June
The breakdown of data into categories of incident may be displayed for 2009
and compared to the overall (aggregated) pattern of fourth quarter calls since
2004:
April to June 2009
14%
17%
Primary
2%
Secondary
CHIM
SSC Non RTA
SSC RTA
FAGI
15%
FAM
AFA
38%
6%
9%
0%
Aggregate 1st Quarters 2004 - 2009/10
Primary
Secondary
14%
17%
CHIM
SSC Non RTA
3%
SSC RTA
FAGI
FAM
AFA
13%
4%
42%
6%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
10
Analysis of Primary Fires for April to June since 2004
Year
Incidents Attended
2004/05
2005/06
2006/07
2007/08
2008/09
Average 2004-2009
2009/10
Average 2004-2010
1354
1234
1149
1067
911
1143
862
1096
Year on Year Change
-8.9%
-6.9%
-7.1%
-14.6%
-5.4%
Primary Fires
2000
1600
1200
800
400
0
2004/05


2005/06
2006/07
2007/08
2008/09
2009/10
The number of primary fires has continued to reduce in number in the
South Wales area as a whole, the largest decrease occurring in Torfaen
where the figure fell by 28 (-37.8%).
Blaenau Gwent experienced the largest increase in Primary fires of 21
incidents (+37.5%).
11
Accidental Dwelling Fires where Smoke Detectors
Fitted and Raised Alarm for April to June since 2004
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
ADF's where
Detectors Fitted &
Raised Alarm
All Accidental
Dwelling Fires
% of ADF's where Detectors
Raised Alarm
70
80
68
89
80
56
211
205
195
210
190
195
33.2%
39.0%
34.9%
42.4%
42.1%
28.7%
Percentage of Accidental Dwelling Fires
where Detectors Raised Alarm
60.0%
50.0%
40.0%
30.0%
20.0%
2004/05


2005/06
2006/07
2007/08
2008/09
2009/10
Numbers of accidental dwelling fires has increased by 5 compared to
the first quarter of 2008/09 and those where detectors raised the alarm
has decreased by 24.
This has caused the percentage of accidental dwelling fires where
detectors raised the alarm to decrease from 42.1% to 28.7%. This has
been recognised as a significant change from previous years which
has been confirmed but is still subject to further investigation. (see Pre
Note Page 2)
12
Accidental Dwelling Fires – Percentage of ADF’s
where No Smoke Alarm Fitted - April to June since
2004
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
No Smoke
Alarm Fitted
102
82
91
82
77
79
All Accidental
Dwelling Fires
211
205
195
210
190
195
Percentage of ADF’s
where no smoke Alarm
Fitted
48.3%
40.0%
46.7%
39.0%
40.5%
40.5%
Percentage of Accidental Dwelling Fires
where No Smoke Alarm Fitted
60.0%
50.0%
40.0%
30.0%
2004/05


2005/06
2006/07
2007/08
2008/09
2009/10
Numbers of accidental dwelling fires has increased by 5 compared to
the first quarter of 2008/09 and those where no smoke alarm was fitted
has increased by 2.
This has caused the percentage of accidental dwelling fires where no
smoke alarm fitted to remain the same at 40.5%.
13
Analysis of Secondary Fires for April to June since
2004
Year
Incidents Attended
2004/05
2005/06
2006/07
2007/08
2008/09
Average 2004-2009
2009/10
Average 2004-2010
3817
2647
3653
4433
2308
3372
2422
3213
Year on Year Change
-30.7%
+38.0%
+21.4%
-47.9%
+4.9%
Secondary Fires
6000
4000
2000
0
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10

There has been an increase of 114 (4.9%) in the number of secondary
fires compared to the first quarter of 2008/09.

The largest increases in Secondary Fires occurred in Newport,
Blaenau Gwent and Torfaen where incidents increased by 46 (21.2%),
40 (19.0%) and 29 (19.0%) respectively. The largest decrease
occurred in Bridgend where incidents decreased by 39 (-20.5%).
14
Analysis of Special Service Calls for April to June
since 2004
Year
Incidents Attended
2004/05
2005/06
2006/07
2007/08
2008/09
Average 2004-2009
2009/10
Average 2004-2010
681
707
751
868
842
770
935
797
Year on Year Change
+3.8%
+6.2%
+15.6%
-3.0%
+11.0%
Special Service Calls
1000
900
800
700
600
500
400
300
200
100
0
2004/05




2005/06
2006/07
2007/08
2008/09
2009/10
Special Service Incidents have increased by 93 (+11.0%) compared to
April to June 2008/09. Non-RTC related calls increased by 75 (+15.2%)
and RTC calls increased by 18 (5.1%).
The trend line reflects the steady increase in the numbers of SSC
incidents since 2004/05.
In percentage terms the unitary authorities experiencing the greatest
decrease in 2009 compared to the same quarter of the previous year
were Blaenau Gwent 8 (-19.5%) and Merthyr 4 (-9.8%).
The authorities experiencing the greatest increase were Caerphilly 26
(34.2%) and Cardiff 59 (31.6%).
15
Analysis of Automatic Fire Alarms for April to June
since 2004
Year
Incidents Attended
2004/05
2005/06
2006/07
2007/08
2008/09
Average 2004-2009
2009/10
Average 2004-2010
1177
1378
1340
1344
1393
1326
1065
1283
Year on Year Change
+17.1%
-2.8%
+0.3%
+3.6%
-23.5%
Automatic Fire Alarms Calls
1600
1200
800
400
0
2004/05




2005/06
2006/07
2007/08
2008/09
2009/10
False alarms from automatic equipment have fallen by 328 (-23.5%) in
2009/10 compared to the first quarter last year.
The greatest falls took place in The Vale of Glamorgan and Blaenau
Gwent where Automatic Fire Alarms were reduced by 56 (-49.1%) and
20 (-40.8%) respectively.
The only increase of 26 (+15.6%) occurred in Rhondda Cynon Taff.
A new AFA recall Policy has been introduced where control staff
attempt to confirm the cause of alarm prior to allocating resources. This
confirmation procedure has accounted for the majority of the fall.
16
Analysis of False Alarms Good Intent for April to June
since 2004
Year
Incidents Attended
2004/05
2005/06
2006/07
2007/08
2008/09
Average 2004-2009
2009/10
Average 2004-2010
951
794
1030
1169
849
959
927
953
Year on Year Change
-16.5%
+29.7%
+13.5%
-27.4%
+9.2%
False Alarm Good Intent Calls
1600
1200
800
400
0
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10

This type of call varies in number from year to year. The trend line
remains quite flat. The numbers rose by 78 (9.2%) compared to the
similar quarter in 2008/09.

The largest increases occurred in Merthyr 23 incidents (+63.9%) and
Bridgend 27 incidents (+39.7%). The largest decreases occurred in
The Vale of Glamorgan 11 (-20.0%) and Torfaen 12 (-17.1%).
17
Analysis of False Alarms Malicious for April to June
since 2004
Year
Incidents Attended
2004/05
2005/06
2006/07
2007/08
2008/09
Average 2004-2009
2009/10
Average 2004-2010
250
227
321
242
211
250
145
233
Year on Year Change
-9.2%
+41.4%
-24.6%
-12.8%
-31.3%
False Alarm Malicious Calls
400
300
200
100
0
2004/05




2005/06
2006/07
2007/08
2008/09
2009/10
The trend line for these calls suggests that the number of deliberate
false alarms is falling slowly. There are many on going initiatives
targeting malicious calls which are clearly having an impact.
145 calls in the first quarter of 2009/10 showed a reduction of 66
incidents (-31.3%) compared to the same period last year.
The greatest decreases occurred in The Vale of Glamorgan and
Monmouthshire where numbers of incidents fell by 19 (-90.5%) and 7
(-87.5%) respectively.
The greatest increase occurred in Torfaen where there was an
increase of 5 (+41.7%)
18
All False Alarm Calls: April to June since 2004
It may be informative to consider, alongside False Alarm Malicious calls the
number of calls made to the Service that were successfully challenged and
can be regarded as attempts to create a malicious false alarm.
False
False
False
All
Alarm
Alarm
Successfully
% Attempts
Alarm
False Malicious
Good
Challenged
Challenged
Malicious
Alarms
or
Intent
Challenged
2004/05
2005/06
2006/07
2007/08
2008/09
2009/10
951
250
169
1370
419
30.6%
794
227
137
1158
364
31.4%
1030
321
121
1472
442
30.0%
1169
242
107
1518
349
23.0%
849
211
144
1204
355
29.5%
927
145
103
1175
248
21.1%
False Alarm Good Intent, False Alarm Malicious
and Successfully Challenged Calls
1400
FAGI
1200
FAM
1000
Successfully Challenged
800
600
Linear (FAGI)
400
Linear (FAM)
200
Linear (Successfully
Challenged)
0
2004/05 2005/06 2006/07 2007/08 2008/09 2009/10



Trend lines indicate that False Alarm Good Intent calls are increasing
slightly and False Alarm Malicious calls are decreasing while the trend
for challenged calls has been falling slightly.
The number of calls challenged is lower for the first quarter of 2009/10
than in previous years since 2004/05.
The total numbers of False Alarm Good Intent calls, False Alarm
Malicious calls and Challenged calls have fallen in the first quarter of
2009/10 compared to similar months in previous years.
19
False Alarm Malicious, Abandoned and
Successfully Challenged Calls: April to June since
2004
No performance indicators measure the total number of calls received that are
malicious in nature. Although not all abandoned or successfully challenged
calls fall into this category, the vast majority is believed to do so and this
represents a considerable use of the Service's resources.
False Alarm Successfully
Malicious
Challenged
2004-05
2005-06
2006-07
2007/08
2008/09
2009/10
Abandoned
False Alarm
Malicious +
Suspect
250
227
321
242
169
137
121
107
515
427
517
467
934
791
959
816
211
144
427
782
145
103
368
616
Suspect and False Alarm Malicious Calls
1200
1000
800
600
400
200
0
2004/05


2005/06
2006/07
2007/08
2008/09
2009/10
There was a reduction in the number of False Alarm Malicious and
suspect calls during April to June 2009 compared with the same
period in 2008.
The trend shows False Alarm Malicious and Suspect calls reducing
slightly.
20
Other Calls: April to June 2004 - 2009
The Service receives a number of calls that do not require crews to be
mobilised. Many of these can be classified as No Action or Redirected.
The numbers of such calls received during April to June are as follows:
2004-05
2005-06
2006-07
2007/08
2008/09
2009/10



Abandoned
Redirected
No Action
Total
515
427
517
467
228
262
223
270
298
295
299
433
1041
984
1039
1170
427
237
399
1063
368
246
717
1331
An Abandoned call is a call in which the call originator disconnects or cancels the call after a connection has
been made but before the call is established.
A Redirected call is a call that is redirected to other emergency services e.g. Police, RSPCA.
A No Action call is where no action is taken by the Fire Service after the call has been established.
Redirected, Abandoned and No Action Calls
800
700
Abandoned
600
Redirected
500
No Action
400
Linear (Abandoned)
300
Linear (No Action)
200
Linear (Redirected)
100
0
2004/05 2005/06 2006/07 2007/08 2008/09 2009/10



The total figure in 2009/10 has risen by 268 since 2008/9 and has risen
considerably compared with the number of incidents in 2005/6.
Abandoned calls fell compared to the first quarter of last year, while
Redirected and No Action calls increased.
Abandoned calls are showing a slight downward trend, Redirected calls
are fairly flat while No Action calls are showing a significant upward
trend. This is due to reduced attendance at controlled burning incidents
and a change of policy at Automatic Fire Alarm incidents.
21
Analysis by Unitary Authority: April to June 2009
Blaenau Gwent
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
%
Variation
56
77
210
250
1
1
24
21
17
12
66
64
7
9
49
29
430
463
21
40
0
-3
-5
-2
2
-20
33
37.5%
19.0%
0% -12.5% -29.4% -3.0% 28.6% -40.8% 7.7%
Calls for April to June 2009 split by category are represented graphically
below:
BLAENAU GWENT
2%
6%
17%
Primary
14%
Secondary
CHIM
3%
SSC non RTA
SSC RTA
5%
FAGI
0%
FAM
AFA
53%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
22
Analysis by Unitary Authority: April to June 2009
Bridgend County Borough Council
Number of Calls Received:
SSC
SSC
PrimarySecondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
86
79
190
151
4
0
47
44
34
30
68
95
15
14
109
66
553
479
-7
-39
-4
-3
-4
27
-1
-43
-74
% Variation -8.1%
-20.5%
-400% -6.4% -11.8% 39.7% -6.7% -39.4% -13.4%
Calls for April to June 2009 split by category are represented graphically
below:
BRIDGEND
14%
16%
Primary
3%
Secondary
CHIM
SSC non RTA
SSC RTA
20%
FAGI
32%
FAM
AFA
6%
9%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
23
Analysis by Unitary Authority: April to June 2009
Caerphilly County Borough Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
%
Variation
105
108
292
297
3
4
45
63
31
39
100
112
27
18
112
80
715
721
3
5
1
18
8
12
-9
-32
6
2.9%
1.7%
33.3% 40.0% 25.8% 12.0% -33.3% -28.6% 0.8%
Calls for April to June 2009 split by category are represented graphically
below:
CAERPHILLY
11%
15%
2%
Primary
Secondary
CHIM
16%
SSC non RTA
SSC RTA
FAGI
5%
FAM
41%
9%
1%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
24
AFA
Analysis by Unitary Authority: April to June 2009
Cardiff City Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
206
2009/10
152
Variation
08/09 vs.
-54
09/10
%
-26.2%
Variation
340
384
3
2
114
155
73
91
169
188
75
46
448
357
1428
1375
44
-1
41
18
19
-29
-91
-53
12.9%
-33.3% 36.0% 24.7% 11.2% -38.7% -20.3% -3.7%
Calls for April to June 2009 split by category are represented graphically
below:
CARDIFF CITY COUNCIL
11%
26%
Primary
Secondary
CHIM
28%
3%
SSC non RTA
SSC RTA
FAGI
FAM
AFA
14%
0%
7%
11%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
25
Analysis by Unitary Authority: April to June 2009
Merthyr Tydfil County Borough Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
42
53
186
164
0
1
25
20
16
17
36
59
7
5
62
51
374
370
11
-22
1
-5
1
23
-2
-11
-4
% Variation 26.2%
-11.8%
100% -20.0% 6.3% 63.9% -28.6% -17.7% -1.1%
Calls for April to June split by category are represented graphically below:
MERTHYR TYDFIL
14%
14%
Primary
1%
Secondary
CHIM
16%
SSC non RTA
SSC RTA
FAGI
FAM
5%
45%
5%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
26
AFA
Analysis by Unitary Authority: April to June 2009
Monmouthshire County Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
48
41
37
43
3
3
27
26
25
27
44
41
8
1
104
71
296
253
-7
6
0
-1
2
-3
-7
-33
-43
16.2%
0%
% Variation -14.6%
-3.7% 8.0% -6.8% -87.5% -31.7% -14.5%
Calls for April to June 2009 split by category are represented graphically
below:
MONMOUTHSHIRE
16%
Primary
29%
Secondary
CHIM
17%
SSC non RTA
SSC RTA
0%
FAGI
1%
FAM
AFA
16%
10%
11%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
27
Analysis by Unitary Authority: April to June 2009
Newport City Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
84
103
217
263
5
2
58
64
35
39
94
98
14
18
125
92
632
679
19
46
-3
6
4
4
4
-33
47
% Variation 22.6%
21.2%
-60.0% 10.3% 11.4% 4.3% 28.6% -26.4% 7.4%
Calls for April to June 2009 split by category are represented graphically
below:
NEWPORT CITY COUNCIL
14%
15%
Primary
3%
Secondary
CHIM
14%
SSC non RTA
SSC RTA
FAGI
6%
39%
9%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
28
FAM
AFA
Analysis by Unitary Authority: April to June 2009
Rhondda Cynon Taff County Borough Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
%
Variation
157
134
592
588
1
5
75
95
69
62
147
168
25
15
167
193
1233
1260
-23
-4
4
20
-7
21
-10
26
27
-14.6%
-0.7%
400% 26.7% -10.1% 14.3% -40.0% 15.6% 2.2%
Calls for April to June 2009 split by category are represented graphically
below:
RHONDDA CYNON TAFF
15%
11%
Primary
1%
Secondary
CHIM
13%
SSC non RTA
SSC RTA
FAGI
5%
47%
FAM
AFA
8%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
29
Analysis by Unitary Authority: April to June 2009
The Vale of Glamorgan County Borough Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
2009/10
Variation
08/09 vs.
09/10
%
Variation
53
69
91
100
0
1
53
49
28
33
55
44
21
2
114
58
415
356
16
9
1
-4
5
-11
-19
-56
-59
30.2%
9.9%
100% -7.5% 17.9% -20.0% -90.5% -49.1% -14.2%
Calls for April to June 2009 split by category are represented graphically
below:
THE VALE OF GLAMORGAN
16%
19%
Primary
1%
Secondary
CHIM
12%
SSC non RTA
SSC RTA
FAGI
29%
9%
FAM
AFA
14%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
30
Analysis by Unitary Authority: April to June 2009
Torfaen County Borough Council
Number of Calls Received:
SSC
SSC
Primary Secondary CHIM non
FAGI FAM AFA TOTAL
RTC
RTC
2008/09
74
2009/10
46
Variation
08/09 vs.
-28
09/10
%
-37.8%
Variation
153
182
0
0
24
30
22
18
70
58
12
17
103
68
458
419
29
0
6
-4
-12
5
-35
-39
19.0%
0% 25.0% -18.2% -17.1% 41.7% -34.0% -8.5%
Calls for April to June 2009 split by category are represented graphically
below:
TORFAEN
16%
11%
Primary
Secondary
4%
CHIM
SSC non RTA
SSC RTA
14%
FAGI
44%
4%
FAM
AFA
7%
0%
KEY:
Primary - Property fires eg: dwellings, vehicles, schools, hospitals, forestry, etc.
Secondary - eg: grass, rubbish, single derelict buildings, derelict vehicles, etc.
CHIM - Chimney fires
SSC Non RTC - All Special Service Calls except Road Traffic Accidents
SSC RTC - Road Traffic Accidents
FAGI - False alarm incidents given with good intent
FAM - False alarm incidents given maliciously
AFA - Unwanted fire signals received from automatic fire alarm systems
31