Thinking about a sales career?
Think FedEx Express!
A sales career at FedEx Express gives you
the pride, stability and security of working
for one of the world’s super brands, as well
as a genuine opportunity to develop and
grow your career.
As part of a leading worldwide organisation you will have the
reassurance that there will be support and encouragement along the
way. FedEx has an international reputation for exceptional customer
service – quite simply, we’re about ‘putting people first’ and that
means we truly value our staff as well as our customers.
But don’t just take our word for it.
Hear what our Sales Professionals
have to say:
So, where do you begin?
The hardest part of setting out on a journey is choosing to take the first
step. We make that choice an easy one, by providing you with all the
support and training you need to develop your career with us from the
very start.
Danny Inglis (From Telesales, to Field Sales to Global Sales)
Giles Scott (from Customer Services to Telesales, to Field Sales,
to Business Development and now in a Sales facilitator role)
“I am now in my 14th year at FedEx and enjoying my 9th position. Each
role has been as a result of career progression. Today, as a Sales
Facilitator supporting the education and development of the sales
force, I recognise I have been given opportunities at all stages of my
career to further myself. I have consistently been supported in
learning or developing the skills required to get to my next career step.
FedEx works hard to support individuals in their current roles and as
an organisation there is a structure and culture to ensure those who
wish to progress are given all the necessary support they need to
achieve their career ambitions.”
iLead is our programme to help develop our people into management
careers whereby you will have exposure to a variety of learning and
self-development experiences and access to development resources
and our best manager.
“I joined FedEx in October 2002 after finishing University, in the
Inside Sales team. With the support of my team leader, I
successfully applied for a position in London as an Associate
Account Executive. I progressed from Associate to Senior, working
for several different managers, each supporting my career
development goals. I am now a Senior Global Solution Sales
Executive in the Fashion & Luxury Goods team and I strongly
believe that there continues to be excellent opportunities for both
personal and professional development within FedEx”.
Liza May Senior Account Executive
“I have just celebrated my 11 years with FedEx after ANC was
acquired by FedEx in 2006. My career began in Customer
Services through to depot administration, indoor and field account
management. With the support of FedEx and as a result of my sales
success I was promoted to Senior Account Executive in 2011.”
Ché van Wijngaarden (From Account Executive to Sales
Facilitator, to Sales Management)
Zoe Derbyshire (from Telesales to Field Sales to National
Account Executive)
“When I joined FedEx, I started as an Account Executive in 2003, I
progressed to Senior Account Executive and then into a Facilitator role
with the Sales Learning and Development team. I completed the
Management Programme and now I manage a team of Inside Sales
and Sales Support Professionals. Every day brings a new and exciting
challenge. The role allows me to help drive the business forward and
gives me the opportunity to support and develop team members.
Celebrating my 10th anniversary with FedEx my career to date
demonstrates the strong FedEx culture of providing opportunities for
learning and career development. ”
“I joined FedEx as an Inside Sales Representative in January2005,
after graduating from University. One year in Telesales gave me the
experience I needed to progress my career on to the road. With the
support of my Manager I applied for a secondment position in Field
Sales in Manchester, I was successful in becoming an Associate
Account Executive followed by a promotion to Account Executive and
then Senior. Today I work as a National Account Executive and after 8
years working at FedEx I am excited about the future opportunities
that this company continues to offer.”
As you can see, at FedEx we provide a learning
environment where you can develop the
knowledge, skills and behaviour required to create
an outstanding customer experience; which in
turn supports us all in our goal to be the best in
the UK and in EMEA. When you join FedEx,
it’s a ‘win-win’ situation!
Our comprehensive in-house training programme includes both
classroom and field based training, online skills development,
behaviour assessments, as well as coaching and development with
bespoke individual development plans.
What does a sales role with FedEx
Express look like in reality?
Complimented by the focus on the development of your skills as
a sales professional, a sales role with FedEx will provide you
with the opportunity to advance your career and earnings with
one of the world’s strongest and highly regarded brands.
So, can you see yourself:
• Managing your own customer database, putting customers at the
heart of everything you do?
• Networking and uncovering new opportunities to increase business?
• Exploiting our full portfolio of services to give customers the
best solution?
• Getting every department involved to offer the best solution for
your customers?
Every day will be different, but a typical day might include:
• Smashing our target to be the best in the UK and EMEA?
Appointments
Planned face to face appointments each day. These will cover a
variety of topics including identifying new business opportunities,
developing existing accounts, creating and implementing solutions as
well as resolving service issues and submitting value propositions.
Does this sound like you?
Prospect calls
Making prospect calls to help develop your new business portfolio
and help achieve your targets.
Phone queries
Answering customer queries by phone develops your
own knowledge. You will be expected to resolve what
you can or delegate appropriately.
Then you might like to get to know a bit more about us.
FedEx employs over 3,600 people in the UK nationwide. We
currently employ over 30 Inside Sales professionals and over
120 Field Sales professionals around the UK. We value our
people and promote diversity in our workplace and in our
thinking. We like to think we set challenging but realistic sales
goals and we always recognise and reward success.
Follow ups
Following up your meetings could take place in the office or from home.
You will be researching queries, reporting and responding to e-mails.
Administration and planning
Plus of course, administration work and scheduling
appointments for the coming days and weeks.
If this has attracted you, take a look at the bigger picture and
what your overall objectives would be.
Show me the money!
What does the package look like?
At FedEx we carefully balance your need for a stable income and
provide you with the opportunity to increase your earnings through
target related incentive bonuses.
Your initial basic salary will be very competitive, based upon your
experience and discussions with you during the assessment process.
Additionally, you could expect to earn up to a further 34% in
commission, which is paid on a quarterly basis.
In addition to the security and support you would expect from a
globally renowned organisation, specific benefits include: company
car, 25 days holiday (rising to 28 days after 5 years’ service),
private medical, a contributory pension scheme, life assurance,
personal accident insurance, a tuition refund scheme plus great
discounts on shipping and travel.
You will also be provided with the tools, equipment
to set up a home office.
Where do you go from here?
If you are successful following the initial screening stage, you will be
invited to participate in our virtual first stage recruitment process,
which consists of on line skills and ability testing.
If your application is pursued further, we would then ask you to
attend a competency based interview, where you would also be
required to deliver a presentation and possibly participate in a role
play exercise.
Now you know why you should choose
FedEx for your sales career! We look
forward to hearing from you soon.