1
Website user guide
Contents
Logging in ............................................................................................................................. 2
Creating a page .................................................................................................................... 4
Editing page .......................................................................................................................... 5
Editing body text using the WYSIWYG editor .................................................................... 5
Adding hyperlinks .............................................................................................................. 5
Publishing a page ................................................................................................................. 7
Appendix ............................................................................................................................. 10
Content types .................................................................................................................. 10
Basic content item........................................................................................................ 10
Index page ...................................................................................................................... 10
Event ........................................................................................................................... 10
Medical pages ................................................................................................................. 10
News item .................................................................................................................... 10
Press release ............................................................................................................... 10
File library ........................................................................................................................ 10
Groups ............................................................................................................................ 11
Right hand accordion....................................................................................................... 11
Adding images to content (Representative media)* ...................................................... 11
Group* ......................................................................................................................... 11
Menu settings* ............................................................................................................. 11
Content experiments .................................................................................................... 11
URL path settings ........................................................................................................ 11
Display* ....................................................................................................................... 11
Listers .......................................................................................................................... 11
Meta tags*.................................................................................................................... 12
Schedule ...................................................................................................................... 12
Authoring information ................................................................................................... 12
Publishing options* ...................................................................................................... 12
Legacy ......................................................................................................................... 12
2
Logging in
Navigate your browser to www.gosh.nhs.uk/login or scroll to the bottom of any page and
click ‘Login’.
Enter login details (you should have been sent these automatically – speak to a member of
the Digital Engagement team if you don’t know what these are).
3
Dashboard
The first page you will see is the ‘Dashboard’. This shows lists of the content that you have
worked on and the content that others are working on.
The most important part of this page is the menu in the top left – this is where you can view,
edit or create webpages.
To view all the content on the CMS, hover over ‘Content’ and Select ‘All (view/edit)’.
This takes you to a page that allows you to search for page titles, or filter by Content type
(See Appendix, Content types) or by Group (see Appendix, Group).
Search for a page to edit (See Editing a page) or create a new page (See Creating a
page).
4
Creating a page

Login

Decide which Content type you wish to make (See Appendix, Content types). This
example shows a Basic content item. The method is very similar for all content types.

Hover over the correct content type and select ‘New’

Add a Title to the page

Click ‘Edit summary’ and add one or two short sentences – this text is automatically
formatted as bold when the page is published

Add your text to the ‘Body’ field

Follow steps in Editing a page and Publishing a page.
5
Editing page
Navigate to a page which you have permission to edit. This can be done either by logging in
to the CMS and using the website as a user, or by searching for the page in the content view
(See Dashboard).
Select ‘New draft’ from the menu that sits just underneath the page title.
Editing body text using the WYSIWYG editor
The CMS uses a ‘What You See Is What You Get’ (WYSIWYG) – meaning text changes are
easy to make.
Text weighting should be selected from the drop down menu in the top-left of the WYSIWYG
editor (eg, to make text a level 2 heading, highlight the text and select Heading 2).
Body text should be set to ‘Normal’ via the drop down discussed above. Body text can be
made bold, italic or underlined by using the options along the top of the editor window.
Adding hyperlinks
Highlight the text which you want to be a hyperlink and select the Link button on the
WYSIWYG menu.
The next steps are different for external links (eg http://www.bbc.co.uk/news/0) and for
internal links (ie any GOSH webpage) – please see more below.
6
For external links (eg http://www.bbc.co.uk/news/0)
Paste the full link into the URL field.
Click OK.
For internal links (ie any GOSH webpage)
Use the ‘Node ID’ (See Appendix, Node ID).
Instead of pasting in the whole URL, past in ‘/node/XXXX’ (where ‘XXXX’ is the node ID of
the page you wish to link to).
Click OK.
7
Publishing a page








Add the page to a ‘Group’ – this will allow you to save your draft or send it for
approval.
Open the ‘Group’ menu on the Right hand accordion
Start typing the name of the Group you wish to add the page to – you should know
which Groups you have access to publish to, if not, please ask a member of the
Digital Engagement team.
After editing existing content or creating new content, you now need to tell the CMS
where in the site menu the page should sit.
Open out the ‘Menu settings’ option on the right hand side of the page and select
‘Provide a menu link’.
The ‘Menu link title’ should automatically pull from the Title field in the body copy (but
it can be edited to make it shorter).
Copy the Summary text (from the Body copy) into the ‘Description’ field.
Start typing the parent page into the ‘Parent link’ field. A drop down menu should
generate after a couple of seconds. When the drop down menu has generated,
select the correct parent page (in this example that’s the Joint R&D Office).
8


Add a Description and Abstract to the correct fields in the ‘Meta tags’ menu – just use
the Summary text you used when editing the page content, or create your own
Abstract and Description text, using flowing prose with as many keywords for the
article as possible.
Once you are happy with the content and the location of the page in the menu, scroll
to the top of the page, and to the right of the body field, click ‘Save’.
9



You can now set the page as a draft, or send it for approval.
Scroll down and open the ‘Publishing options’ menu on the Right hand accordion.
Select the ‘Moderation state’ of the page by using the drop down menu.


Select ‘Needs approval’.
Scroll back up to the top of the page and select ‘Submit’/’Send for edit’


The CMS will redirect you to a view of the page draft or to the content view.
We suggest that you view the draft as this will give you an idea of how the page looks
– pay attention to the ‘Revision state’ shown in the blue box below the page title. The
Digital Engagement team can only approve pages that are set to ‘Needs approval’ so
please make sure that is the Revision state – see below.
10
Appendix
Content types
Each content type has a slightly different use – please ensure you pick the correct content
type before creating a new page.
Some content types are more widely used, some are specialist content types with a very
specific use and others are old content types that we don’t use anymore. The most-used
content types (on the hospital website) are included below – please speak to a member of
the Digital Engagement team if you would like more information about any of the content
types or if you would like to learn more about a content type that is not included on this list.
Basic content item
Most pages on the website are a Basic content item – think of this content as an information
page.
Index page
Any ‘Landing pages’ or ‘Hub pages’ are usually Index pages. Index pages have extra
modules which can be added to them (including rollover buttons and banner images). Index
pages can also be set up to be a ‘Group’ – this is how we set access permission groups up.
Event
Event pages host content for an event. Extra meta data that can be added includes the
event location and date. Many listers on the hospital website will pull through Event content
items.
Medical pages
These include ‘Clinical guidelines’, ‘Clinical outcomes’, ‘Clinical specialties’, ‘Medical
conditions’ and ‘Procedure or treatment’. These content items filter through relevant areas of
the website and are only used by specific medical information teams. Please speak to a
member of the Digital Engagement team if you’ve got any further questions.
News item
News items will automatically filter through to the homepage and the News page, but not the
Latest press releases page. News items can be filtered through to other areas of the website
(ie the BRC news pages). Please speak to a member of the Digital Engagement team if
you’d like help filtering a news story to a specific area of the website or if you would like to
set up your own custom news feed.
Press release
Press releases will automatically appear on the homepage, the News page and the Latest
press releases page. Press release content items are solely for uploading press releases
from the Comms team and contain additional “Notes to editors”. The main difference
between a Press release item and a News item is the audience – press releases are for
journalists, News items are for our supporters and families.
File library
The file library contains all images, documents and embed codes used on the website.
When you add an image to a page, you add it via the file library. You do not have access to
11
load files to the file library, so please speak to a member of the Digital Engagement team if
you wish to upload an image or document.
Groups
Groups are how we determine which pages and Admin user can edit or create. You will have
been assigned to a number of groups containing pages that you will work on. Please speak
to a member of the Digital Engagement team if you are unable to edit a page as it may mean
you need to be given access to edit pages in that group.
Right hand accordion
The right hand accordion allows the user to tell the CMS what to do with the content. The
right hand accordion is where users set a page’s location, access permissions and search
metadata (among other things).
Some options on the right hand accordion are more important or relevant than others –
these are highlighted in the list below with italic headings and asterisks.
Adding images to content (Representative media)*
Use this menu to select an image from the file library (See Appendix, File library) and
attach it to the page. This is required for all News or Press release content items, as the
image attached here will appear on any lists of news stories.
Group*
Use this to set the access permissions for the page (See Appendix, Group). Please note that
you will only be able to edit or create pages in a group which you are a member of.
Menu settings*
Use this to tell the CMS where the page should be located.
Content experiments
This is used to set up A/B testing on campaign content. This is only used in specific
circumstances so it is unlikely you ever use it – please speak to a member of the Digital
Engagement team if you’d like to perform some A/B testing on content you are working on.
URL path settings
This allows the user to manually set the URL of a page and is rarely used. Most URLs are
determined automatically based on the page’s location and title. Please speak to a member
of the Digital Engagement team if you’d like to change a page’s URL.
Display*
Allows the user to set the size of the representative image (See Right hand accordion,
Adding images to content (Representative media)*). It’s best to show the image full
width, but there is an option to show a smaller version of the image (default size) if the image
is not high enough resolution to include full width.
Listers
Allows the user to “Hide content from listers”. For example, a user might have created a
News item which they do not want to appear on any of the news listers (eg on the
homepage, News page or Latest press releases page) – in that instance they would select
“Hide from listers”. This is rarely used.
12
Meta tags*
Determines how the content looks to Google or similar search engines. Description and
Abstract fields are both important. For both the Description and Abstract fields, imagine that
you are someone who has just searched Google for specific content. Write in continuous
prose and try to include as many key words as early as possible. Both the Description and
Abstract fields should have no more than 20 words.
Schedule
Allows the user to schedule the time of publication. This option is particularly useful for Press
releases or News items which must be published at an awkward time (00:01 on Sunday
evening). This option can be a bit temperamental, so please speak to a member of the
Digital Engagement team before trying to set up a scheduled publish.
Authoring information
This is automatically completed the first time a draft of the page is saved or published. This
is hardly ever changed except when scheduling a page publish, so please speak to a
member of the Digital Engagement team if you would like to learn more.
Publishing options*
Allows the user to set the latest ‘Publication state’.
Admin users can set a page to ‘Draft’, ‘Needs approval’ or ‘Needs moderation’.
CMS Admin users can set a page to all of the above plus ‘Approved’ or ‘Published’.
(See Publishing a page).
Legacy
This is an old method for the web team to filter pages through to different sections of the
website and it is being phased out. For more information, please speak to a member of the
Digital Engagement team.