Self-Certification Declaration Declaration that enables market participants, where the risks of attaching to the participants’ systems and processes are low, to certify their own readiness to participate in the market. Self-Certification Declaration Market Entry Assurance Submission Self-Certification Declaration About this document The Self-Certification Declaration is the fifth stage of the self-certification Market Entry Assurance (MEA) process. It follows on from completion of Market & Interface Training, and should be submitted alongside the Security Return and following completion of an Applicant’s readiness activities to enter the market. The document referred to as Self-Certification in CSD0001 is here referred to as the Self-Certification Declaration, to avoid confusion with the Self-Certification MEA route. The Self-Certification Declaration enables Applicants to certify their own readiness to participate in the market where the market risks of the participant’s systems and processes are low. The Self-Certification Declaration should provide assurance that the capability outlined in the Applicant Information Return (AIR) has been put in place and that it will enable the Applicant to meet their market requirements. In providing this assurance, Applicants should consider in scope anything the Applicant needs to do to operate effectively in the market, including all bilateral transactions. Applicants should consider what level and nature of assurance is most appropriate to provide the signatories with the confidence they need in order to provide the required assurances. Applicants are required to carry out appropriate assurance and include a third party assurance report to support their submission. The third party report should provide assurance on the approach the Applicant has taken towards satisfying itself that it can meet its obligations and in such completing the Self-Certification Declaration, or can provide assurance that the obligations have been met. Note that assurance on any programme activities or readiness plan is not suitable, and will not be considered as supporting evidence. Suitable third parties should be independent of an Applicant’s Market Entry process and have sufficient knowledge and experience to be qualified to provide assurance. MOSL will assess the Self-Certification Declaration and Security Return based on the following criteria: Decision: Does the self-certification declaration and security return include the required information? Criteria 1: Has the Applicant completed and signed the self-certification declaration and security return with all of the information required to an appropriate level of detail? Does the Applicant consider itself able to meet all its obligations? Criteria 2: Is a third party assurance report included on the approach to assurance the Applicant has taken, or a suitable alternative? Does the report support the Applicant’s assurance approach? Page | 2 Self-Certification Declaration Confidentiality Any information provided through this Self-Certification Declaration will be held securely and will only be used for the purposes defined in this request. MOSL will fully respect any level of confidentiality marking attached to your information and in so doing will comply fully with the provisions of the Data Protection Act 1998. Completing the Self-Certification Declaration Where relevant assurances or evidence have been gathered as part of another assurance process MOSL sees no issue with Applicants using this assurance again, assuming it remains current. If an assurance statement is not applicable to an Applicant, for example it is not intending to operate accreditation schemes, the Applicant can mark the statement as not applicable. In such cases, it does not need to provide assurance on that statement. In signing this form, Applicants are confirming that they have completed this form accurately and completely, providing any supporting documentation as MOSL may reasonably require in order to validate such information. It is up to companies to decide who the appropriate person to sign this form is, but it should be someone with the authority to act on behalf of the company. Page | 3 Self-Certification Declaration Self-Certification Declaration Please complete this application and e-mail it with your third party report and Security Return to: [email protected]. Applicants are required to assure themselves that the business model, systems and processes they have implemented/are implementing will enable them to meet all the requirements of the market. Applicants should use the following as an initial checklist of Market, Business and Operational capability requirements as outlined in the relevant market document, on the understanding that it is a nonexhaustive list. Market Terms Requirements The below named Applicant has the capability (as applicable) to: Handle registration of supply points, including New Supply Points, updating the Supply Point Register, Error Rectification and Disconnection Deliver obligations on the provision and maintenance of data items Deliver meter reading obligations, including on installation/removal of a meter, transfer of a customer and on a cyclic basis Produce and maintain Wholesale Tariff Data [Wholesale only] Manage settlement arrangements and testing Deliver performance standards and monitoring Ensure effective maintenance of compatible systems, including security arrangements Implement business continuity and disaster recovery plans Implement suitable issues resolution and disputes procedures Business Terms Requirements The below named Applicant has the capability (as applicable) to: Fulfil Guaranteed Service Standards and Drought Order Payment requirements; Deliver required access to premises and to meters; Deliver metering requirements, including regarding physical standards, retailer equipment on meters and in response to inaccuracy and tampering; Comply with relevant warranties and laws, including the Bribery Act, indemnity and liability arrangements, Confidentiality and Data Protection; Provide relevant information for the calculation of charges and to enact billing and payment terms; Understand and can deliver Default and Termination conditions; Manage disputes, including Trading Disputes, MO Disputes and Non-Trading Disputes; Deliver/receive metering activity and connection activity by the Contracting Retailer; and Deliver/receive trade effluent sampling and analytical activity by the Contracting Retailer. Page | 1 Self-Certification Declaration Operational Terms Requirements Operational processes have been designed to be transparent and not discriminate between Retailers [Wholesale only]; and Wholesalers and Retailers should co-operate and communicate with each other clearly and effectively in order to facilitate the orderly functioning of the Competitive Market. The below named Applicant has the capability (as applicable) to: Co-operate and communicate with other Trading Parties, including the ability to send and receive notifications and maintain 24 hour on-call arrangements; Deliver minimum levels of service timescales and monitor performance accordingly; Operate accreditation schemes and/or understand the operational steps and timescales that apply; Submit and receive information through defined forms; Publish, select from and consider the functionality of a list of meter models; and Maintain a list of Sensitive Customers and areas covered by Public Health Related Site Specific Arrangements on the Central Systems. The below named Applicant has the capability (as applicable) to effectively operate the following processes: Submit and manage new connection pre-application enquiries, applications, approvals and the making of new connections; Submit and manage requests for meter, private meter and cross border meter, installation, accuracy testing, fault and repair and change of meters, in addition to retailer requests for nonmarket meter reads; Request, confirm and verify supply arrangements, including meters, gap sites supply points or service components; Manage long-term planning, short-term planning and reactive activities, providing appropriate communications regarding interruption, or change, to supply to retailers and end customers; Manage unplanned changes to Water Services and/or Sewerage Services, developing and implementing appropriate plans, including for emergencies, potential drinking water quality incidents, pollution incidents and droughts; Identify Sensitive Customers and implement and maintain site specific arrangements accordingly; Interactions between parties in relation to visits for monitoring or investigation, or following an enquiry or complaint from a Non-Household Customer; Application and modification of Trade Effluent consents, monitoring Trade Effluent Discharges or the discontinuation or termination of Trade Effluent Consents; Application for and processing of allowances or volumetric adjustments, contribution offers, review of charges in respect of an assessed supply point or for a gap site or vacant premises incentive payment; and Page | 2 Self-Certification Declaration Submit and manage requests for temporary or permanent disconnections and any subsequent reconnection, including associated powers of entry. In signing and submitting this form, I confirm the below named Applicant: 1 2 3 4 5 6 7 Has taken appropriate measures to understand their obligations in the Market Terms and Code Subsidiary Documents, has considered how to manage these and has/will carry out all relevant activities required to deliver these; Has taken appropriate measures to understand its obligations in the Business Terms, has given thought to how to manage these and has/will carry out all relevant activities required to deliver these; Has taken appropriate measures to understand its obligations in the Operational Terms, has given thought to how to manage these and has/will carry out all relevant activities required to deliver these; Acknowledges it is bound by the Performance Standards and is liable for Performance Standard Charges in accordance with the Market Code; Has undertaken appropriate training provided by MOSL on the operation of the CMOS Portal; Can operate the CMOS Portal including Low Volume Interface; and Has provided adequate implementation plans and third party assurance on these plans for any outstanding activities. Signed on behalf of the below named Applicant by: Name: ……………………………… Signed: ……………………………………… Position: …………………………… Date: ……………………………… Company: ………………………… Included alongside this self-certification is: Security Return 3rd Party Assurance Report Page | 3
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