Information Technology Services
Project Management Framework
DEFINE
PLAN
LAUNCH
MANAGE
CLOSE
Request:
Proposal:
Procurement:
Manage Project:
Move to Operations:
Service Request
Reviewed and Identified
as a Potential Project
Proposal Writer Assigned
Budget Requirements
Approved
Purchase Requisition
Approved
Project Plan Update
ITS Review & Confirmation
Deliverable Schedule
Updated
Project Plan Updated
Project Proposal Request
Developed
- Strategic Goals
- Desired Results &
Benefits
- Known Constraints
- Product Checklist
- Departments Affected
- Procurement Needs
Identified
Project Proposal
- Product Checklist
- Procurement Timeline
- Document Reviewed by
Team, Sponsor, Customer
& Purchasing
Project Plan:
Approved Project Proposal
ITS Project Manager Assigned
Project Plan (Includes Budget)
- Roles For Team Members
and Assigned Deliverables
- Overall Success Criteria
- Known Dependencies
- Key Assumptions
- Resource Work Estimate
- Budget Estimate
- Product Deliverables and
Forecast
- Updated Known Constraints
- Risk Assessment
- Communications Plan
- Procurement Timeline
Updated
- Project Team Signoff
Risk Register Updated
Procurement Lead Assigned
Project Plan Updated
Corrective Actions to Risks
Potential Risk Forecast
Updated
Status Reports Updated
Prepare/Design:
Authorization to Proceed
Deliverable Schedule Updated
Project Authorized to Start
Resources assigned
Vendor Readiness
Work in Schedule Started
Corrective Actions to Risks
Potential Risk Forecast
Test Plan Complete
Training Plan Complete
Environmental Plan Complete
Policies and Procedures Plan
Complete
Project Plan Updated
Required Product Plans
Reviewed and Approved
Project Variances Analyzed
and Lessons Learned
Risk Register Updated
Project Variances Analyzed
and Risk Logged
Corrective Actions and
Incorporated into Schedule
Potential Risk Forecast
Updated
Project Closed
Confirmation of
Overall Success
Criteria Completion
Product or Service
Transferred to End Users
Detailed Customer
Acceptance Criteria
Reviewed by Customer
and Sponsor
Celebrate!
Project Schedule Template
ID
Deliverable(s) and Tasks
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Define Phase "Request"
Proposal Request
Service Request Reviewed
Identified as Potiential Project
Project Proposal Assigned
Project Proposal Request Developed
Planning Phase
Proposal
Proposal Writer Assigned
Project Proposal Completed
Project Proposal Reviewed
Project Proposal Approval
Project Plan Phase
Project Manager Assigned
Write Project Plan (Deliverables, Resources, Roles, Budget, Constraints)
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Responsible Person
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/22/08
Tue 4/8/08
Tue 5/13/08
Tue 5/13/08
Tue 8/5/08
Training Plan
Communication Plan
Procurement Item List
Project Schedule (Timeline)
Acceptance Criteria
Team SignOff
IT Projects Review Meeting - Plan Review
Project Plan Approval
Launch
Procurement
Purchase Requisition
Procurement Lead Assigned
Procurement
Project Plan Updated - Procurement Timeline Update
Develop Risk Register
Procurement Complete
IT Projects Review Meeting - Assign ITS resources for Design & Manage
Phases
Prepare/ Design Phase
Design Plan - Documented Design/ Approach and Installation/ Rollout
Project: Electronic Timesheets Project
Date: Tue 4/8/08
Start Date
Projected End
Status
Actual
Date
(%complete) Completion Date 6, '08
M T
Tue 6/3/08
0%
NA
Tue 6/3/08
0%
NA
Tue 6/3/08
0%
NA
Tue 6/3/08
0%
NA
Mon 4/21/08
0%
NA
Mon 4/21/08
0%
NA
Mon 11/24/08
0%
NA
Mon 11/24/08
0%
NA
Tue 4/8/08
0%
NA
Tue 4/8/08
0%
NA
Mon 11/24/08
0%
NA
Mon 5/12/08
0%
NA
Tue 10/14/08
0%
NA
Mon 8/4/08
0%
NA
Mon 9/8/08
0%
NA
Tue 9/9/08 Mon 10/13/08
Tue 10/14/08 Tue 10/14/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 5/13/08
Tue 4/8/08 Wed 10/15/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Wed 10/15/08 Wed 10/15/08
Wed 10/15/08 Wed 10/15/08
0%
0%
NA
NA
Task
Milestone
External Tasks
Split
Summary
External MileTask
Progress
Project Summary
Split
Page 1
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Project Schedule Template
ID
Deliverable(s) and Tasks
35
36
Design Document Completed & Reviewed
Environment Plan (Hardware, Network, Power, Cooling and Security)
Completed & Reviewed
Training Plan Completed
Communication Plan Completed
Policies & Procedure Plans
Project Plan Updated (Includees changes to schedule, corrective actions
to risks etc)
Manage Phase "Implement"
Manage Project (Team Meetings)
Procured Items Received
Schedule Recurring Project Team Meeting
Product Plan Review and Approve
ITS Resources Requirements Review
Risk Register Update & Corrective Actions
Test Plan
Project Plan Updated (Includees changes to schedule, corrective actions to
Back to 45 until project complete
Execute Test Plan
Close Phase "Roll Out"
Move to Operations
ITS Review & Confirmation
Project Plan Update
Risk Register Update & Corrective Actions
Project Support Plan Reviewed & Updated
Product or Service Turned Over to End-Users
Project Closure
Customer Acceptance Criteria Reviewed - Customer and Sponsor Signoff
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Responsible Person
Post Project Review - Variance Analyzed and Lessons Learned
Celebrate
Project: Electronic Timesheets Project
Date: Tue 4/8/08
Start Date
Projected End
Status
Actual
Date
(%complete) Completion Date 6, '08
M T
Wed 10/15/08 Wed 10/15/08
0%
NA
Wed 10/15/08 Wed 10/15/08
0%
NA
Wed 10/15/08
Wed 10/15/08
Wed 10/15/08
Wed 10/15/08
Wed 10/15/08
Wed 10/15/08
Wed 10/15/08
Wed 10/15/08
0%
0%
0%
0%
NA
NA
NA
NA
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Tue 4/8/08
Tue 4/8/08
Tue 10/14/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Thu 10/16/08
Tue 10/14/08
Tue 10/14/08
Tue 10/14/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 4/8/08
Tue 10/14/08
Tue 4/8/08
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
Tue 4/8/08
Tue 10/14/08
Tue 4/8/08
Tue 10/14/08
0%
0%
NA
NA
Task
Milestone
External Tasks
Split
Summary
External MileTask
Progress
Project Summary
Split
Page 2
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