RFP # P-319, Web Content Management
System
TOTAL VENDOR POINTS SCORED
Enfold Systems, Inc.
VENDOR
Evolution Web Development, LLC
CRITERIA / EVAL. COMMITTEE MEMBER
CM1
CM2
CM3
CM4
CM5
CM1
3.5.3.1 SECTION I. CAPACITY, CAPABILITY,
KNOWLEDGE, BACKGROUND AND EXPERIENCE - 140
POINTS POSSIBLE
135
140
130
110
122
1. Provide a brief narrative describing the history of your firm including the total
number of years in business. Identify the number of employees in your firm, the
ownership and if the company has ever filed bankruptcy, been in loan default, or if
there are any pending liens, claims or lawsuits against the firm (0 to 20 points
possible).
20
20
20
20
2. Provide demonstrated experience that supports your firms’ ability to perform the
services identified in the goals and intent of this RFP. State any other experience
that indicates the qualifications of your firm for the performance of the services as
requested in this RFP (0 to 20 points possible).
20
20
20
20
20
20
CM3
CM4
CM5
115 115
85
120
129
20
15
20
10
20
20
20
15
20
5
5
15
18
20
15
15
10
10
5
15
15
20
20
20
20
20
20
20
20
20
20
20
20
10
18
15
20
15
20
18
6. Provide an organizational chart of your firm indicating lines of authority for
personnel involved in performance of this potential contract and relationships of
this staff to other programs or functions of the firm. This chart must also show
lines of authority to the next senior level management (0 to 20 points possible).
15
20
10
5
14
15
20
10
10
18
7. Describe if your firm has had a contract terminated for default in the last five (5)
years. Termination for default is defined as notice to stop performance due to the
Offeror's non-performance or poor performance or if the issue of performance was
either (a) not litigated due to inaction on the part of the Proposer, or (b) litigated
default Submit full details
and such litigation determined that the proposer was in default.
of their terms for default including the other parties’ name, address, and telephone
number. Present the Offeror’s position on the matter. CNM will evaluate the facts
and may, at its sole discretion, reject the proposal on the grounds of the past
experience. Indicate if no such termination for default has been experienced by the
Offeror in the past five (5) years (0 to 20 points possible).
20
20
20
20
20
20
20
20
20
20
3.5.3.2 SECTION II. PROPOSED IMPLEMENTATION PLAN
- 670 POINTS POSSIBLE
626
601
566
471
604.5
559 428
433
483
630
1. The proposal must contain all work or project requirements necessary to
accomplish the Scope of Work as defined in this RFP. Offerors shall provide a
comprehensive plan to deliver the goals and intent of the project. Include a
description of the proposed approach for the project, all project requirements, and
the tasks required to accomplish the project. The plan must be in sufficient detail
to convey to the evaluation committee the Offeror’s knowledge of the subjects and
skills necessary for the project as described in the Scope of Work (0 to 20 points
possible).
20
20
18
10
18
20
15
18
15
20
2. Explain in narrative form your approach to this project. Discuss how your firm
will perform the proposed services identified in this RFP (0 to 20 points possible).
20
20
20
15
18
15
10
15
15
20
3. Discuss the information and support that would be required from CNM (0 to 20
points possible).
4. Identify any subcontractors which would be used during this project and
describe their role(s) (0 to 20 points possible).
5. Provide a time frame, breaking the project into tasks, milestones, and
deliverables (0 to 20 points possible).
20
15
20
15
18
10
10
10
10
18
20
20
20
15
20
20
20
10
0
20
20
15
20
15
20
20
15
15
15
20
3. Describe the proposed project staffing/organization and internal controls to be
used during the course of the project (0 to 20 points possible).
4. State the name, title or position, telephone number and e-mail address of the
individual who would have primary responsibility for the potential project resulting
from this RFP (0 to 20 points possible).
5. Identify names, responsibilities and qualifications of staff who will be assigned
to the project. Include a one page resume for each team member highlighting
relevant experience (0 to 20 points possible).
CM2
All evaluation criteria for paragraphs 3.5.3.2.6 through 3.5.3.2.39 are for
mandatory requirements. Non-compliant or partial compliant responses shall be
deemed non-responsive. Non-responsive offers will not be considered for award.
Only fully compliant responses meeting the minimum mandatory requirements will
be scored with a score from one (1) up to the maximum number of points possible.
5/24/2012
Page 1 of 15
Enfold Systems, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
VENDOR
Evolution Web Development, LLC
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
6. Describe the consulting services you plan to render to deploy, configure, and
implement the CNM-approved design of the WCMS as proposed (fully compliant:
1 to 10 points possible, OR non-responsive).
10
9
5
5
9
7
1
5
10
9
7. Describe all emergency support services that are provided including but not
limited to 24/7 emergency support for system outages with a minimum 24 hour
turnaround time (fully compliant: 1 to 10 points possible, OR non-responsive).
10
10
10
10
9
5
10
10
10
9
10
10
10
10
9
10
10
10
10
9
10
8
5
10
9
10
5
8
10
7
10
10
10
10
9
5
5
8
3
9
5
10
8
2
7
10
10
9
5
10
10
10
10
5
8
10
5
5
5
9
10
10
5
9
10
10
10
5
10
7
10
9
5
9
10
5
6
3
10
7
10
10
10
9
5
10
5
10
10
16. Describe how the WCMS publishes content using natural language URLs, and
how a user can create unique and customizable URLs for all published content
(fully compliant: 1 to 10 points possible, OR non-responsive).
10
8
10
5
9
10
10
10
10
9
17. Describe the WCMS’ functionality for script access to enable the automated
import of content from sources such as other WCMSs, collection of documents or
a database (fully compliant: 1 to 10 points possible, OR non-responsive).
10
10
7
10
9
10
5
2
10
9
10
8
5
5
9
10
1
2
8
9
10
10
10
10
8
10
1
5
10
9
10
10
10
10
9
10
2
4
8
9
10
10
10
8
9
10
6
4
10
9
10
10
10
10
9
10
10
10
10
9
10
10
10
5
10
10
10
9
5
10
SERVICES – Items 6 & 7, 20 points possible
CONTENT – Items 8 – 17, 100 points possible
8. Describe the WYSIWYG (What You See is What You Get) content editing
interface that provides an accurate CSS preview of the content as it will appear
when published on the site. Show or describe how this interface includes an
HTML view where publishers can edit HTML code for a page (fully compliant: 1
to 10 points possible, OR non-responsive).
9. Describe the WCMS upload and editing capabilities. Identify how it allows for
real-time information upload and editing, and immediate publishing of content upon
completion of workflow (fully compliant: 1 to 10 points possible, OR nonresponsive).
10. Describe the WCMS’ ability to upload images for inclusion in site content and
auto-resize capabilities (fully compliant: 1 to 10 points possible, OR nonresponsive).
11. Describe the WCMS’ spell check and grammar check functionality. Identify
whether this capability is internal to the WCMS or whether it uses web browsers
for spell checking (fully compliant: 1 to 10 points possible, OR non-responsive).
12. Describe the WCMS’s access control. Identify whether granular and flexible
access control for creation, modification and deletion of content can be restricted
to specific users, groups, or roles in discrete locations of the site (fully compliant: 1
to 10 points possible, OR non-responsive).
13. Describe the WCMS’ capabilities for providing a current and historic audit trail
(fully compliant: 1 to 10 points possible, OR non-responsive).
14. Describe how the WCMS provides a method of form generation that enables
publishers to create forms (e.g., email contact forms or application forms) without
requiring technical skills (fully compliant: 1 to 10 points possible, OR nonresponsive).
15. Describe how the WCMS provides the ability to embed video and audio using
HTML <object> or <iframe> tags (fully compliant: 1 to 10 points possible
possible, OR
non-responsive).
10
WORKFLOW – Items 18 – 22, 50 points possible
18. Describe the WCMS’ concurrent access performance and any limitations.
Identify whether it is capable of providing concurrent access to a minimum of fifty
(50) administrative staff (administrators and editors) to manage content (fully
compliant: 1 to 10 points possible, OR non-responsive).
19. Describe the WCMS’ role-based workflow process to allow for entry and
approval of web content (fully compliant: 1 to 10 points possible, OR nonresponsive).
20. Confirm whether the workflow is customizable by CNM staff to create an
UNLIMITED number of new role-based groups, and describe how this is achieved
(fully compliant: 1 to 10 points possible, OR non-responsive).
21. Confirm whether the workflow process includes email notification as well as
commenting and editing (fully compliant: 1 to 10 points possible, OR nonresponsive).
22. Confirm whether Reviewers have access to a preview version of content before
approving (fully compliant: 1 to 10 points possible, OR non-responsive).
TECHNOLOGY – Items 23 – 29, 70 points possible
23. Confirm that the proposed WCMS can be hosted onsite at CNM's enterprise
data center with offsite mirroring or in a cloud platform of CNM’s choice. Identify
whether the proposed solution is compatible with a Linux/Unix platform (fully
compliant: 1 to 10 points possible, OR non-responsive).
5/24/2012
Page 2 of 15
Enfold Systems, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
VENDOR
Evolution Web Development, LLC
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
10
10
10
7
10
3
1
2
5
9
10
10
5
7
9
3
5
3
5
10
10
10
10
10
10
10
10
6
7
10
10
10
10
10
10
10
5
5
10
10
10
10
9
5
10
10
10
4
10
9
7
10
7
10
9
10
7
3
10
10
10
9
9
8
10
10
5
7
8
10
10
10
7
8
9
10
8
5
8
9
10
10
5
5
9
10
7
5
8
9
10
10
8
10
10
10
5
10
10
10
10
10
9
10
9
10
7
5
7
9
10
10
9
10
9
10
7
5
7
9
10
10
10
10
10
10
10
10
10
10
8
10
4
2
9
3
1
6
8
10
10
10
5
5
8
5
5
5
8
8
39. Confirm whether 75% of pages served are loaded within 3 seconds; or within 5
seconds for an on-load. Provide real world case studies or data. Vendors may be
required to demonstrate this as described in 3.6.1 (0 to 10 points possible).
10
10
8
3
9
3
8
3
5
10
40. Describe individual item load speed. Confirm that 75% of individual items are
loaded within 0.5 seconds. Provide real world case studies or data. Vendors may
be required to demonstrate this as described in 3.6.1 (0 to 10 points possible).
10
10
10
5
9
3
1
3
8
10
24. Confirm that the WCMS is capable of serving 10000 pages per hour for site
visitors (fully compliant: 1 to 10 points possible, OR non-responsive).
25. Describe the WCMS’ native Search function and instant indexing capabilities
(fully compliant: 1 to 10 points possible, OR non-responsive).
26. Confirm that the WCMS supports LDAP protocol for authentication (fully
compliant: 1 to 10 points possible, OR non-responsive).
27. Describe how the WCMS integrates with 3rd party content sources such as
RSS feeds (fully compliant: 1 to 10 points possible, OR non-responsive).
28. Describe how the WCMS integrates with Google Analytics to provide Internet
site statistics and reports (fully compliant: 1 to 10 points possible, OR nonresponsive).
29. Describe how the WCMS allows CNM developers to create new components
that integrate with the WCMS (fully compliant: 1 to 10 points possible, OR nonresponsive).
DESIGN – Items 30 – 33, 40 points possible
30. Confirm the WCMS’s compliance to Section 508 Standards for accessibility
compliance and enable the publishing of 508-compliant content (fully compliant: 1
to 10 points possible, OR non-responsive).
31. Confirm and Demonstrate how the WCMS is accessible to site visitors and
publishers using industry standard browsers including Internet Explorer v9, v8, and
v7 as well as Firefox, Chrome and Safari. Confirm and demonstrate that the
WCMS can be optimized for viewing and publishing via mobile devices including
Android Phones, iPhones, and iPads, and provide a printer-friendly CSS stylesheet
optimizing content for print (fully compliant: 1 to 10 points possible, OR nonresponsive).
32. Describe and provide samples of how the WCMS enables the use of design
templates that may be edited by CNM staff and applied to subsections of site
content (fully compliant: 1 to 10 points possible, OR non-responsive).
33. Confirm that the WCMS may be implemented according to the following
information architecture, color palette, and wireframe, subject to change. The
WCMS layout and design shall be customizable at any time by CNM development
staff. Color values approved for use on the CNM website are:
CNM Blue: #004890
CNM Yellow: #fbd10b
Dark Blue: #012252
g Blue: #c7d4df
Light
White: #ffffff
(fully compliant: 1 to 10 points possible, OR non-responsive)
TRAINING – Items 34 – 36, 30 points possible
34. Describe the Training course syllabus and agenda to train up to twenty-five
(25) Content Publishers and Editors. Identify whether training is on-site or webbased (fully compliant: 1 to 10 points possible, OR non-responsive).
35. Describe the Training course syllabus and agenda to train up to up to five (5)
System Administrators. Identify whether training is on-site or web-based (fully
compliant: 1 to 10 points possible, OR non-responsive).
36. Confirm that the source files for all training materials shall be provided to
CNM for unlimited reuse within CNM (fully compliant: 1 to 10 points possible,
OR non-responsive).
DOCUMENTATION – Items 37 & 38, 20 points possible
37. Describe or provide all printed documentation detailing all WCMS
functionality for publishers and editors as well as developer documentation for any
extension or integration components that may exist (fully compliant: 1 to 10 points
possible, OR non-responsive).
38. Provide examples of the cheat sheet or overview document customized for the
CNM implementation that is provided (fully compliant: 1 to 10 points possible, OR
non-responsive).
HIGHLY DESIRABLE, BUT NOT MANDATORY WCMS FUNCTIONALITY
AND SERVICES – Items 39 – 62, 240 points possible.
5/24/2012
Page 3 of 15
Enfold Systems, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
41. Describe user login speed. Confirm that 75% of all user logins will take no
longer than 5 seconds upon clicking the 'login' icon to receive a response. Provide
real world case studies or data. Vendors may be required to demonstrate this as
described in 3.6.1 (0 to 10 points possible).
42. Describe content modification speed. Confirm that 75% of all requests for
content modification take no longer than 5 seconds from initiation to response
received. Provide real world case studies or data. Vendors may be required to
demonstrate this as described in 3.6.1 (0 to 10 points possible).
43. Describe ongoing non-emergency consulting support for web development
available to the CNM Web Services Team (0 to 10 points possible).
44. Describe the WCMS’ capabilities to ENFORCE ADA compliance (0 to 10
points possible).
45. Describe the WCMS’ integration (push and pull) capabilities with social media
systems including Twitter and Facebook (0 to 10 points possible).
46. Describe the WCMS’ capabilities and capacity to “tag” content at the sentence
level as out-of-date or needing attention in a private manner visible only to loggedin web publishers (0 to 10 points possible).
47. Describe the WCMS’ basic image editing functionality such as image cropping
and resize (0 to 10 points possible).
48. Describe the WCMS’ ability to integrate with or provide digital asset
management functionality including but not limited to support for a native video
and audio player (0 to 10 points possible).
49. Describe the WCMS’ ability to restrict pages and sub-sites to a specific
audience based upon their role when logged-in (0 to 10 points possible).
50. Describe the WCMS’ easy method of adding image captions as well as
providing an image management view of all images stored in the system database
(0 to 10 points possible).
51. Describe the WCMS’ ability to paste content from Microsoft Word including
but not limited to text and tables in a manner that produces semantically-accurate
markup (0 to 10 points possible).
52. Describe the WCMS’ ability to provide file management functionality for PDFs
and other document files including but not limited to tagging, versioning, and
indexing for Search (0 to 10 points possible).
53. Describe whether the WCMS’ supports an unlimited number of user accounts.
Identify whether this is a standard feature at no additional cost per seat. If a costed
p
y the cost pper seat in Section IV ((0 to 10 ppoints ppossible).
)
feature,, please
identify
54. Describe the workflow state for content. Identify whether it is visible to both
authors and reviewers when logged-in (0 to 10 points possible).
55. Describe how the WCMS’ can integrate with CNM’s current Google Search
Appliance (0 to 10 points possible).
56. Describe the WCMS’ WCMS calendar functionality, and whether it populates
events via RSS from an existing Active Data calendaring system (0 to 10 points
possible).
57. Describe the WCMS’ ability to read from external databases such as LDAPs or
any relational databases. For example, dynamically display information from a staff
directory database in Active Directory GAL. Identify all types of databases that
are compatible (0 to 10 points possible).
VENDOR
Evolution Web Development, LLC
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
10
10
8
10
9
10
10
8
10
10
8
10
8
5
8
10
7
8
5
9
10
10
10
5
8
3
10
10
5
8
5
2
3
3
7
5
2
3
10
9
8
10
8
3
8
8
7
7
5
9
10
4
6
2
7
10
1
8
3
10
10
10
10
2
10
3
10
6
2
9
3
7
5
5
10
1
6
6
5
8
10
10
10
10
8
10
6
6
10
10
10
6
5
8
9
10
10
8
5
9
10
8
10
5
9
5
1
7
10
8
10
10
5
5
8
7
5
8
10
5
10
10
10
10
10
10
10
10
10
10
10
8
10
8
8
10
7
5
8
8
5
7
10
8
10
10
7
3
5
10
10
10
9
5
8.5
10
8
7
5
9
10
10
5
8
9
10
2
5
7
10
10
10
9
10
5
10
9
58. Identify a minimum of five (5) existing customers, including contact name,
email address, and phone number where the WCMS as offered has been installed
and operating for a minimum of two (2) years If recently released, how long has
the product been in use by these customers (0 to 10 points possible)?
10
59. Describe whether the WCMS dynamically tracks and displays “most popular”
pages (based on page views) as an RSS feed on the homepage. Confirm whether
pages displayed are curatable by site managers, so that only meaningful pages are
shown in the “Most Popular” box on the homepage (0 to 10 points possible).
3
7
5
8
10
10
7
10
5
10
10
6
10
8
9
10
8
10
8
10
10
4
10
5
9
10
8
10
8
10
10
10
7
8
9
10
8
9
8
10
60. Describe whether the WCMS enables News featured on the homepage to be
tagged with a “Breaking News” or “Alert” status which displays a red box below
the headline on the homepage (0 to 10 points possible).
61. Describe whether the WCMS provides the ability to set a sitewide
“Emergency” state or news item that adds a red banner above or below the top
navigation. Identify whether the banner includes text editable by site managers
with a link to read more and whether “Emergency” news items have the option to
be included automatically within the site's main RSS feed for News (0 to 10 points
possible).
62. Describe whether the WCMS’s design can integrate a photofeed from a Flickr
community pool, into the footer on all pages of the website (0 to 10 points
possible).
5/24/2012
Page 4 of 15
Enfold Systems, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
VENDOR
Evolution Web Development, LLC
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
3.5.3.3 SECTION III. REFERENCES - 100 POINTS
POSSIBLE
90
100
50
75
100
90
80
30
60
100
List a minimum of five (5) contracts the Offeror may have had during the last three
(3) years that relate to the Offeror’s ability to perform the service(s) as requested in
this RFP. A minimum of one (1) reference should be from Higher Educational
Institutions of a size similar to CNM (FTE of approximately 15,000 students). List
references by company, contract reference numbers, contract period of
performance, and include the contact person’s name, address, telephone numbers
and E-mail address. The Offeror must grant permission to CNM to contact the
references. NOTE: Do not include CNM as a reference.
90
100
50
75
100
90
80
30
60
100
3.5.3.4 SECTION IV. ECONOMY AND PRICE - 100 POINTS
POSSIBLE
90
100
100
95
90
80
75
98
70
90
90
100
100
95
90
80
75
98
70
90
Provide detailed price breakdown inclusive of all costs (e.g., Software, Data
Migration, Training, etc.) proposed to fulfill the Services as described in this RFP.
Identify any recurring costs, support services, design change rates, or any other
services that are available following the initial implementation of the System. If
any pricing is based on FTE, then please provide detailed price breaks for
increasing or decreasing FTE. It is CNM’s intention to award a multiple year (up
to eight (8)) contract with firm pricing.
NOTE: Costs for Services required for which the successful Offeror does not
identify will be borne at the Offeror's expense and will not be charged to CNM.
During the term of the resultant price agreement, CNM may require the successful
vendor to perform services related to the project other than those described in the
scope of work. For services(s) required by CNM other than those described, the
successful respondent shall be required to submit a detailed written proposal for
performing such service with a “not to exceed” fee proposal to CNM for its review
and written approval. The “not to exceed” proposal shall be broken down into
specific hours and shall identify all costs to perform service(s) and accomplish
work. CNM’s approval of such a proposal shall be in writing and communicates
Total Points (1,010 Points Possible): 941
Averaged Points:
941
896 751
889.10
916.5 844 698
646 733
774.00
Offers from Jadu Inc. & CompuSat Services Incorporated have
been deemed non-responsive due to lack of a signed
acknowledgement to Amendment # 3 on Section E Bid Response
Form for receipt at CNM on or before the RFP opening date and time.
5/24/2012
Page 5 of 15
949
RFP # P-319, Web Content Management
System
TOTAL VENDOR POINTS SCORED
VENDOR
OmniUpdate, Inc.
TEAM Informatics, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
CM1
CM4
CM5
CM1
CM2
CM3
CM4
CM5
3.5.3.1 SECTION I. CAPACITY, CAPABILITY,
KNOWLEDGE, BACKGROUND AND EXPERIENCE - 140
POINTS POSSIBLE
140 115 110 135
111
105
72
98
87
104
1. Provide a brief narrative describing the history of your firm including the total
number of years in business. Identify the number of employees in your firm, the
ownership and if the company has ever filed bankruptcy, been in loan default, or if
there are any pending liens, claims or lawsuits against the firm (0 to 20 points
possible).
20
15
20
20
20
20
10
20
20
20
2. Provide demonstrated experience that supports your firms’ ability to perform the
services identified in the goals and intent of this RFP. State any other experience
that indicates the qualifications of your firm for the performance of the services as
requested in this RFP (0 to 20 points possible).
20
15
20
20
15
20
5
20
12
14
20
20
5
15
14
15
15
20
15
14
20
20
20
20
14
5
1
3
0
10
20
5
5
20
14
5
1
0
12
12
6. Provide an organizational chart of your firm indicating lines of authority for
personnel involved in performance of this potential contract and relationships of
this staff to other programs or functions of the firm. This chart must also show
lines of authority to the next senior level management (0 to 20 points possible).
20
20
20
20
14
20
20
15
8
14
7. Describe if your firm has had a contract terminated for default in the last five (5)
years. Termination for default is defined as notice to stop performance due to the
Offeror's non-performance or poor performance or if the issue of performance was
either (a) not litigated due to inaction on the part of the Proposer, or (b) litigated
default Submit full details
and such litigation determined that the proposer was in default.
of their terms for default including the other parties’ name, address, and telephone
number. Present the Offeror’s position on the matter. CNM will evaluate the facts
and may, at its sole discretion, reject the proposal on the grounds of the past
experience. Indicate if no such termination for default has been experienced by the
Offeror in the past five (5) years (0 to 20 points possible).
20
20
20
20
20
20
20
20
20
20
3. Describe the proposed project staffing/organization and internal controls to be
used during the course of the project (0 to 20 points possible).
4. State the name, title or position, telephone number and e-mail address of the
individual who would have primary responsibility for the potential project resulting
from this RFP (0 to 20 points possible).
5. Identify names, responsibilities and qualifications of staff who will be assigned
to the project. Include a one page resume for each team member highlighting
relevant experience (0 to 20 points possible).
3.5.3.2 SECTION II. PROPOSED IMPLEMENTATION PLAN
623
- 670 POINTS POSSIBLE
CM2
CM3
579 553 575
595.5
569 439 490 480
588.5
1. The proposal must contain all work or project requirements necessary to
accomplish the Scope of Work as defined in this RFP. Offerors shall provide a
comprehensive plan to deliver the goals and intent of the project. Include a
description of the proposed approach for the project, all project requirements, and
the tasks required to accomplish the project. The plan must be in sufficient detail
to convey to the evaluation committee the Offeror’s knowledge of the subjects and
skills necessary for the project as described in the Scope of Work (0 to 20 points
possible).
20
15
5
15
14
15
15
5
10
14
2. Explain in narrative form your approach to this project. Discuss how your firm
will perform the proposed services identified in this RFP (0 to 20 points possible).
20
20
20
20
20
20
10
10
10
13
3. Discuss the information and support that would be required from CNM (0 to 20
points possible).
4. Identify any subcontractors which would be used during this project and
describe their role(s) (0 to 20 points possible).
5. Provide a time frame, breaking the project into tasks, milestones, and
deliverables (0 to 20 points possible).
20
20
20
20
15
20
5
5
15
15
20
20
20
15
20
20
20
20
15
20
20
20
20
15
20
15
5
15
10
20
All evaluation criteria for paragraphs 3.5.3.2.6 through 3.5.3.2.39 are for
mandatory requirements. Non-compliant or partial compliant responses shall be
deemed non-responsive. Non-responsive offers will not be considered for award.
Only fully compliant responses meeting the minimum mandatory requirements will
be scored with a score from one (1) up to the maximum number of points possible.
5/24/2012
Page 6 of 15
VENDOR
OmniUpdate, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
TEAM Informatics, Inc.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
6. Describe the consulting services you plan to render to deploy, configure, and
implement the CNM-approved design of the WCMS as proposed (fully compliant:
1 to 10 points possible, OR non-responsive).
10
8
10
10
8
7
8
5
10
5
7. Describe all emergency support services that are provided including but not
limited to 24/7 emergency support for system outages with a minimum 24 hour
turnaround time (fully compliant: 1 to 10 points possible, OR non-responsive).
10
10
8
10
9
5
1
5
5
8
10
10
8
10
9
10
10
8
10
7
10
10
10
10
9
10
1
8
10
9
10
10
9
10
7.5
10
5
5
8
8
5
10
10
10
10
5
5
5
2
8
10
10
8
8
7
10
10
6
8
9
10
8
10
5
9
10
1
8
5
9
10
10
9
5
8
1
1
3
5
8.5
10
10
10
10
10
10
10
10
10
10
16. Describe how the WCMS publishes content using natural language URLs, and
how a user can create unique and customizable URLs for all published content
(fully compliant: 1 to 10 points possible, OR non-responsive).
10
1
10
10
7
10
1
9
8
7.5
17. Describe the WCMS’ functionality for script access to enable the automated
import of content from sources such as other WCMSs, collection of documents or
a database (fully compliant: 1 to 10 points possible, OR non-responsive).
10
10
9
10
7.5
10
10
10
5
7.5
10
10
7
10
10
10
8
10
8
10
10
10
10
10
8
10
10
10
10
8
10
1
10
10
10
10
5
10
7
10
10
10
10
5
10
10
4
10
8
10
10
10
10
10
10
10
10
3
10
10
10
10
0
5
10
5
9
4
5
9
SERVICES – Items 6 & 7, 20 points possible
CONTENT – Items 8 – 17, 100 points possible
8. Describe the WYSIWYG (What You See is What You Get) content editing
interface that provides an accurate CSS preview of the content as it will appear
when published on the site. Show or describe how this interface includes an
HTML view where publishers can edit HTML code for a page (fully compliant: 1
to 10 points possible, OR non-responsive).
9. Describe the WCMS upload and editing capabilities. Identify how it allows for
real-time information upload and editing, and immediate publishing of content upon
completion of workflow (fully compliant: 1 to 10 points possible, OR nonresponsive).
10. Describe the WCMS’ ability to upload images for inclusion in site content and
auto-resize capabilities (fully compliant: 1 to 10 points possible, OR nonresponsive).
11. Describe the WCMS’ spell check and grammar check functionality. Identify
whether this capability is internal to the WCMS or whether it uses web browsers
for spell checking (fully compliant: 1 to 10 points possible, OR non-responsive).
12. Describe the WCMS’s access control. Identify whether granular and flexible
access control for creation, modification and deletion of content can be restricted
to specific users, groups, or roles in discrete locations of the site (fully compliant: 1
to 10 points possible, OR non-responsive).
13. Describe the WCMS’ capabilities for providing a current and historic audit trail
(fully compliant: 1 to 10 points possible, OR non-responsive).
14. Describe how the WCMS provides a method of form generation that enables
publishers to create forms (e.g., email contact forms or application forms) without
requiring technical skills (fully compliant: 1 to 10 points possible, OR nonresponsive).
15. Describe how the WCMS provides the ability to embed video and audio using
HTML <object> or <iframe> tags (fully compliant: 1 to 10 points possible
possible, OR
non-responsive).
WORKFLOW – Items 18 – 22, 50 points possible
18. Describe the WCMS’ concurrent access performance and any limitations.
Identify whether it is capable of providing concurrent access to a minimum of fifty
(50) administrative staff (administrators and editors) to manage content (fully
compliant: 1 to 10 points possible, OR non-responsive).
19. Describe the WCMS’ role-based workflow process to allow for entry and
approval of web content (fully compliant: 1 to 10 points possible, OR nonresponsive).
20. Confirm whether the workflow is customizable by CNM staff to create an
UNLIMITED number of new role-based groups, and describe how this is achieved
(fully compliant: 1 to 10 points possible, OR non-responsive).
21. Confirm whether the workflow process includes email notification as well as
commenting and editing (fully compliant: 1 to 10 points possible, OR nonresponsive).
22. Confirm whether Reviewers have access to a preview version of content before
approving (fully compliant: 1 to 10 points possible, OR non-responsive).
TECHNOLOGY – Items 23 – 29, 70 points possible
23. Confirm that the proposed WCMS can be hosted onsite at CNM's enterprise
data center with offsite mirroring or in a cloud platform of CNM’s choice. Identify
whether the proposed solution is compatible with a Linux/Unix platform (fully
compliant: 1 to 10 points possible, OR non-responsive).
5/24/2012
Page 7 of 15
VENDOR
OmniUpdate, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
TEAM Informatics, Inc.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
3
10
0
10
5
10
10
10
10
10
10
10
5
7
10
10
10
5
7
9
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
8
8
10
10
10
10
9
5
10
10
10
8
5
9
10
7
6
10
10
0
10
7
10
10
10
7
10
10
10
10
10
10
7
10
10
10
10
9
9
10
1
5
2
6
10
10
5
9
9
10
5
6
8
9
10
10
10
10
10
10
10
7
5
10
10
10
9
10
10
7
8
10
7
10
10
7
9
10
10
7
8
10
10
10
10
10
10
10
10
10
10
10
10
10
10
8
6
10
10
10
10
6
8
10
10
8
10
10
5
10
5
2
7
9
39. Confirm whether 75% of pages served are loaded within 3 seconds; or within 5
seconds for an on-load. Provide real world case studies or data. Vendors may be
required to demonstrate this as described in 3.6.1 (0 to 10 points possible).
3
10
10
10
9
3
10
8
8
9
40. Describe individual item load speed. Confirm that 75% of individual items are
loaded within 0.5 seconds. Provide real world case studies or data. Vendors may
be required to demonstrate this as described in 3.6.1 (0 to 10 points possible).
3
10
10
10
8
3
10
10
8
10
24. Confirm that the WCMS is capable of serving 10000 pages per hour for site
visitors (fully compliant: 1 to 10 points possible, OR non-responsive).
25. Describe the WCMS’ native Search function and instant indexing capabilities
(fully compliant: 1 to 10 points possible, OR non-responsive).
26. Confirm that the WCMS supports LDAP protocol for authentication (fully
compliant: 1 to 10 points possible, OR non-responsive).
27. Describe how the WCMS integrates with 3rd party content sources such as
RSS feeds (fully compliant: 1 to 10 points possible, OR non-responsive).
28. Describe how the WCMS integrates with Google Analytics to provide Internet
site statistics and reports (fully compliant: 1 to 10 points possible, OR nonresponsive).
29. Describe how the WCMS allows CNM developers to create new components
that integrate with the WCMS (fully compliant: 1 to 10 points possible, OR nonresponsive).
DESIGN – Items 30 – 33, 40 points possible
30. Confirm the WCMS’s compliance to Section 508 Standards for accessibility
compliance and enable the publishing of 508-compliant content (fully compliant: 1
to 10 points possible, OR non-responsive).
31. Confirm and Demonstrate how the WCMS is accessible to site visitors and
publishers using industry standard browsers including Internet Explorer v9, v8, and
v7 as well as Firefox, Chrome and Safari. Confirm and demonstrate that the
WCMS can be optimized for viewing and publishing via mobile devices including
Android Phones, iPhones, and iPads, and provide a printer-friendly CSS stylesheet
optimizing content for print (fully compliant: 1 to 10 points possible, OR nonresponsive).
32. Describe and provide samples of how the WCMS enables the use of design
templates that may be edited by CNM staff and applied to subsections of site
content (fully compliant: 1 to 10 points possible, OR non-responsive).
33. Confirm that the WCMS may be implemented according to the following
information architecture, color palette, and wireframe, subject to change. The
WCMS layout and design shall be customizable at any time by CNM development
staff. Color values approved for use on the CNM website are:
CNM Blue: #004890
CNM Yellow: #fbd10b
Dark Blue: #012252
g Blue: #c7d4df
Light
White: #ffffff
(fully compliant: 1 to 10 points possible, OR non-responsive)
TRAINING – Items 34 – 36, 30 points possible
34. Describe the Training course syllabus and agenda to train up to twenty-five
(25) Content Publishers and Editors. Identify whether training is on-site or webbased (fully compliant: 1 to 10 points possible, OR non-responsive).
35. Describe the Training course syllabus and agenda to train up to up to five (5)
System Administrators. Identify whether training is on-site or web-based (fully
compliant: 1 to 10 points possible, OR non-responsive).
36. Confirm that the source files for all training materials shall be provided to
CNM for unlimited reuse within CNM (fully compliant: 1 to 10 points possible,
OR non-responsive).
DOCUMENTATION – Items 37 & 38, 20 points possible
37. Describe or provide all printed documentation detailing all WCMS
functionality for publishers and editors as well as developer documentation for any
extension or integration components that may exist (fully compliant: 1 to 10 points
possible, OR non-responsive).
38. Provide examples of the cheat sheet or overview document customized for the
CNM implementation that is provided (fully compliant: 1 to 10 points possible, OR
non-responsive).
HIGHLY DESIRABLE, BUT NOT MANDATORY WCMS FUNCTIONALITY
AND SERVICES – Items 39 – 62, 240 points possible.
5/24/2012
Page 8 of 15
VENDOR
OmniUpdate, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
TEAM Informatics, Inc.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
10
10
7
10
8
3
10
10
8
10
10
10
5
8
8
3
10
10
10
10
43. Describe ongoing non-emergency consulting support for web development
available to the CNM Web Services Team (0 to 10 points possible).
10
10
8
8
10
10
7
10
10
10
44. Describe the WCMS’ capabilities to ENFORCE ADA compliance (0 to 10
points possible).
45. Describe the WCMS’ integration (push and pull) capabilities with social media
systems including Twitter and Facebook (0 to 10 points possible).
46. Describe the WCMS’ capabilities and capacity to “tag” content at the sentence
level as out-of-date or needing attention in a private manner visible only to loggedin web publishers (0 to 10 points possible).
47. Describe the WCMS’ basic image editing functionality such as image cropping
and resize (0 to 10 points possible).
48. Describe the WCMS’ ability to integrate with or provide digital asset
management functionality including but not limited to support for a native video
and audio player (0 to 10 points possible).
49. Describe the WCMS’ ability to restrict pages and sub-sites to a specific
audience based upon their role when logged-in (0 to 10 points possible).
50. Describe the WCMS’ easy method of adding image captions as well as
providing an image management view of all images stored in the system database
(0 to 10 points possible).
51. Describe the WCMS’ ability to paste content from Microsoft Word including
but not limited to text and tables in a manner that produces semantically-accurate
markup (0 to 10 points possible).
52. Describe the WCMS’ ability to provide file management functionality for PDFs
and other document files including but not limited to tagging, versioning, and
indexing for Search (0 to 10 points possible).
10
1
10
10
9
10
7
7
8
9
10
10
10
8
9
8
1
5
5
7
10
6
8
5
10
10
2
10
5
8
10
10
6
5
9
10
10
6
3
9
10
10
8
5
5
10
2
9
5
9
1
6
6
8
5
10
6
10
8
10
10
10
10
8
10
10
10
8
5
10
10
10
5
10
10
10
10
10
10
9
10
10
8
10
7
5
8
5
10
9
5
5
5
5
9
5
5
5
8
9
10
10
10
5
8
10
3
7
8
8
10
10
8
8
10
10
10
10
9
10
10
10
10
10
9.5
9
8
5
8
9
10
4
5
8
10
10
2
10
7
9
10
10
10
10
2
1
5
41. Describe user login speed. Confirm that 75% of all user logins will take no
longer than 5 seconds upon clicking the 'login' icon to receive a response. Provide
real world case studies or data. Vendors may be required to demonstrate this as
described in 3.6.1 (0 to 10 points possible).
42. Describe content modification speed. Confirm that 75% of all requests for
content modification take no longer than 5 seconds from initiation to response
received. Provide real world case studies or data. Vendors may be required to
demonstrate this as described in 3.6.1 (0 to 10 points possible).
53. Describe whether the WCMS’ supports an unlimited number of user accounts.
Identify whether this is a standard feature at no additional cost per seat. If a costed
p
y the cost pper seat in Section IV ((0 to 10 ppoints ppossible).
)
feature,, please
identify
54. Describe the workflow state for content. Identify whether it is visible to both
authors and reviewers when logged-in (0 to 10 points possible).
55. Describe how the WCMS’ can integrate with CNM’s current Google Search
Appliance (0 to 10 points possible).
56. Describe the WCMS’ WCMS calendar functionality, and whether it populates
events via RSS from an existing Active Data calendaring system (0 to 10 points
possible).
57. Describe the WCMS’ ability to read from external databases such as LDAPs or
any relational databases. For example, dynamically display information from a staff
directory database in Active Directory GAL. Identify all types of databases that
are compatible (0 to 10 points possible).
58. Identify a minimum of five (5) existing customers, including contact name,
email address, and phone number where the WCMS as offered has been installed
and operating for a minimum of two (2) years If recently released, how long has
the product been in use by these customers (0 to 10 points possible)?
10
59. Describe whether the WCMS dynamically tracks and displays “most popular”
pages (based on page views) as an RSS feed on the homepage. Confirm whether
pages displayed are curatable by site managers, so that only meaningful pages are
shown in the “Most Popular” box on the homepage (0 to 10 points possible).
3
2
5
5
7
3
5
8
4
7
10
5
8
8
9
10
2
7
7
8
10
10
10
10
10
10
2
10
7
7
10
10
9
8
10
10
10
10
8
10
60. Describe whether the WCMS enables News featured on the homepage to be
tagged with a “Breaking News” or “Alert” status which displays a red box below
the headline on the homepage (0 to 10 points possible).
61. Describe whether the WCMS provides the ability to set a sitewide
“Emergency” state or news item that adds a red banner above or below the top
navigation. Identify whether the banner includes text editable by site managers
with a link to read more and whether “Emergency” news items have the option to
be included automatically within the site's main RSS feed for News (0 to 10 points
possible).
62. Describe whether the WCMS’s design can integrate a photofeed from a Flickr
community pool, into the footer on all pages of the website (0 to 10 points
possible).
5/24/2012
Page 9 of 15
VENDOR
OmniUpdate, Inc.
CRITERIA / EVAL. COMMITTEE MEMBER
TEAM Informatics, Inc.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
3.5.3.3 SECTION III. REFERENCES - 100 POINTS
POSSIBLE
90
100
80
75
90
50
100
0
10
70
List a minimum of five (5) contracts the Offeror may have had during the last three
(3) years that relate to the Offeror’s ability to perform the service(s) as requested in
this RFP. A minimum of one (1) reference should be from Higher Educational
Institutions of a size similar to CNM (FTE of approximately 15,000 students). List
references by company, contract reference numbers, contract period of
performance, and include the contact person’s name, address, telephone numbers
and E-mail address. The Offeror must grant permission to CNM to contact the
references. NOTE: Do not include CNM as a reference.
90
100
80
75
90
50
100
0
10
70
50
3.5.3.4 SECTION IV. ECONOMY AND PRICE - 100 POINTS
POSSIBLE
60
50
57
10
80
10
5
13
20
60
60
50
57
10
80
10
5
13
20
60
Provide detailed price breakdown inclusive of all costs (e.g., Software, Data
Migration, Training, etc.) proposed to fulfill the Services as described in this RFP.
Identify any recurring costs, support services, design change rates, or any other
services that are available following the initial implementation of the System. If
any pricing is based on FTE, then please provide detailed price breaks for
increasing or decreasing FTE. It is CNM’s intention to award a multiple year (up
to eight (8)) contract with firm pricing.
NOTE: Costs for Services required for which the successful Offeror does not
identify will be borne at the Offeror's expense and will not be charged to CNM.
During the term of the resultant price agreement, CNM may require the successful
vendor to perform services related to the project other than those described in the
scope of work. For services(s) required by CNM other than those described, the
successful respondent shall be required to submit a detailed written proposal for
performing such service with a “not to exceed” fee proposal to CNM for its review
and written approval. The “not to exceed” proposal shall be broken down into
specific hours and shall identify all costs to perform service(s) and accomplish
work. CNM’s approval of such a proposal shall be in writing and communicates
Total Points (1,010 Points Possible): 913 844 800 795 876.5 734 616 601 597 822.5
845.70
674.10
Averaged Points:
Offers from Jadu Inc. & CompuSat Services Incorporated have
been deemed non-responsive due to lack of a signed
acknowledgement to Amendment # 3 on Section E Bid Response
Form for receipt at CNM on or before the RFP opening date and time.
5/24/2012
Page 10 of 15
RFP # P-319, Web Content Management
System
TOTAL VENDOR POINTS SCORED
VENDOR
Cignex Datamatics
Hannon Hill Corp.
CRITERIA / EVAL. COMMITTEE MEMBER
CM1
CM2
CM3
CM4
CM5
CM1
CM4
CM5
3.5.3.1 SECTION I. CAPACITY, CAPABILITY,
KNOWLEDGE, BACKGROUND AND EXPERIENCE - 140
POINTS POSSIBLE
130
105
78
115
118
130 105 130 140
118
1. Provide a brief narrative describing the history of your firm including the total
number of years in business. Identify the number of employees in your firm, the
ownership and if the company has ever filed bankruptcy, been in loan default, or if
there are any pending liens, claims or lawsuits against the firm (0 to 20 points
possible).
10
15
20
20
15
20
20
20
20
15
2. Provide demonstrated experience that supports your firms’ ability to perform the
services identified in the goals and intent of this RFP. State any other experience
that indicates the qualifications of your firm for the performance of the services as
requested in this RFP (0 to 20 points possible).
20
10
15
5
15
20
15
20
20
15
20
15
5
10
15
20
15
20
20
15
20
20
3
20
20
20
20
20
20
20
20
5
0
20
15
10
5
10
20
18
6. Provide an organizational chart of your firm indicating lines of authority for
personnel involved in performance of this potential contract and relationships of
this staff to other programs or functions of the firm. This chart must also show
lines of authority to the next senior level management (0 to 20 points possible).
20
20
15
20
18
20
10
20
20
15
7. Describe if your firm has had a contract terminated for default in the last five (5)
years. Termination for default is defined as notice to stop performance due to the
Offeror's non-performance or poor performance or if the issue of performance was
either (a) not litigated due to inaction on the part of the Proposer, or (b) litigated
default Submit full details
and such litigation determined that the proposer was in default.
of their terms for default including the other parties’ name, address, and telephone
number. Present the Offeror’s position on the matter. CNM will evaluate the facts
and may, at its sole discretion, reject the proposal on the grounds of the past
experience. Indicate if no such termination for default has been experienced by the
Offeror in the past five (5) years (0 to 20 points possible).
20
20
20
20
20
20
20
20
20
20
372
434
578
554.5
3. Describe the proposed project staffing/organization and internal controls to be
used during the course of the project (0 to 20 points possible).
4. State the name, title or position, telephone number and e-mail address of the
individual who would have primary responsibility for the potential project resulting
from this RFP (0 to 20 points possible).
5. Identify names, responsibilities and qualifications of staff who will be assigned
to the project. Include a one page resume for each team member highlighting
relevant experience (0 to 20 points possible).
3.5.3.2 SECTION II. PROPOSED IMPLEMENTATION PLAN
546
- 670 POINTS POSSIBLE
CM2
CM3
645 502 546 583
612.5
1. The proposal must contain all work or project requirements necessary to
accomplish the Scope of Work as defined in this RFP. Offerors shall provide a
comprehensive plan to deliver the goals and intent of the project. Include a
description of the proposed approach for the project, all project requirements, and
the tasks required to accomplish the project. The plan must be in sufficient detail
to convey to the evaluation committee the Offeror’s knowledge of the subjects and
skills necessary for the project as described in the Scope of Work (0 to 20 points
possible).
15
5
5
15
13
20
10
2
18
13
2. Explain in narrative form your approach to this project. Discuss how your firm
will perform the proposed services identified in this RFP (0 to 20 points possible).
20
1
5
20
15
20
10
10
20
15
3. Discuss the information and support that would be required from CNM (0 to 20
points possible).
4. Identify any subcontractors which would be used during this project and
describe their role(s) (0 to 20 points possible).
5. Provide a time frame, breaking the project into tasks, milestones, and
deliverables (0 to 20 points possible).
20
15
10
10
15
20
10
15
15
15
20
20
20
15
20
20
20
20
15
20
15
10
10
10
20
20
15
20
15
20
All evaluation criteria for paragraphs 3.5.3.2.6 through 3.5.3.2.39 are for
mandatory requirements. Non-compliant or partial compliant responses shall be
deemed non-responsive. Non-responsive offers will not be considered for award.
Only fully compliant responses meeting the minimum mandatory requirements will
be scored with a score from one (1) up to the maximum number of points possible.
5/24/2012
Page 11 of 15
VENDOR
Cignex Datamatics
CRITERIA / EVAL. COMMITTEE MEMBER
Hannon Hill Corp.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
10
1
1
10
5
10
1
1
0
5
5
5
1
10
7.5
10
5
5
10
7.5
5
5
10
10
9
10
9
8
10
7.5
10
4
8
10
5
10
10
5
10
7.5
10
10
7
10
7
10
10
10
10
10
5
10
5
10
10
5
10
9
10
10
10
5
9
10
7
10
10
10
7
10
10
10
8
10
10
10
8
8
10
5
10
10
10
7
10
10
10
8
10
10
10
7
10
10
10
6
5
10
10
16. Describe how the WCMS publishes content using natural language URLs, and
how a user can create unique and customizable URLs for all published content
(fully compliant: 1 to 10 points possible, OR non-responsive).
1
1
0
9
7
10
1
9
7.5
17. Describe the WCMS’ functionality for script access to enable the automated
import of content from sources such as other WCMSs, collection of documents or
a database (fully compliant: 1 to 10 points possible, OR non-responsive).
5
10
2
10
7
10
10
10
10
10
10
10
5
10
10
10
10
10
10
10
10
10
7
10
7.5
10
8
10
10
10
5
10
4
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
10
9
10
10
SERVICES – Items 6 & 7, 20 points possible
6. Describe the consulting services you plan to render to deploy, configure, and
implement the CNM-approved design of the WCMS as proposed (fully compliant:
1 to 10 points possible, OR non-responsive).
7. Describe all emergency support services that are provided including but not
limited to 24/7 emergency support for system outages with a minimum 24 hour
turnaround time (fully compliant: 1 to 10 points possible, OR non-responsive).
CONTENT – Items 8 – 17, 100 points possible
8. Describe the WYSIWYG (What You See is What You Get) content editing
interface that provides an accurate CSS preview of the content as it will appear
when published on the site. Show or describe how this interface includes an
HTML view where publishers can edit HTML code for a page (fully compliant: 1
to 10 points possible, OR non-responsive).
9. Describe the WCMS upload and editing capabilities. Identify how it allows for
real-time information upload and editing, and immediate publishing of content upon
completion of workflow (fully compliant: 1 to 10 points possible, OR nonresponsive).
10. Describe the WCMS’ ability to upload images for inclusion in site content and
auto-resize capabilities (fully compliant: 1 to 10 points possible, OR nonresponsive).
11. Describe the WCMS’ spell check and grammar check functionality. Identify
whether this capability is internal to the WCMS or whether it uses web browsers
for spell checking (fully compliant: 1 to 10 points possible, OR non-responsive).
12. Describe the WCMS’s access control. Identify whether granular and flexible
access control for creation, modification and deletion of content can be restricted
to specific users, groups, or roles in discrete locations of the site (fully compliant: 1
to 10 points possible, OR non-responsive).
13. Describe the WCMS’ capabilities for providing a current and historic audit trail
(fully compliant: 1 to 10 points possible, OR non-responsive).
14. Describe how the WCMS provides a method of form generation that enables
publishers to create forms (e.g., email contact forms or application forms) without
requiring technical skills (fully compliant: 1 to 10 points possible, OR nonresponsive).
15. Describe how the WCMS provides the ability to embed video and audio using
HTML <object> or <iframe> tags (fully compliant: 1 to 10 points possible
possible, OR
non-responsive).
3
8
WORKFLOW – Items 18 – 22, 50 points possible
18. Describe the WCMS’ concurrent access performance and any limitations.
Identify whether it is capable of providing concurrent access to a minimum of fifty
(50) administrative staff (administrators and editors) to manage content (fully
compliant: 1 to 10 points possible, OR non-responsive).
19. Describe the WCMS’ role-based workflow process to allow for entry and
approval of web content (fully compliant: 1 to 10 points possible, OR nonresponsive).
20. Confirm whether the workflow is customizable by CNM staff to create an
UNLIMITED number of new role-based groups, and describe how this is achieved
(fully compliant: 1 to 10 points possible, OR non-responsive).
21. Confirm whether the workflow process includes email notification as well as
commenting and editing (fully compliant: 1 to 10 points possible, OR nonresponsive).
22. Confirm whether Reviewers have access to a preview version of content before
approving (fully compliant: 1 to 10 points possible, OR non-responsive).
TECHNOLOGY – Items 23 – 29, 70 points possible
23. Confirm that the proposed WCMS can be hosted onsite at CNM's enterprise
data center with offsite mirroring or in a cloud platform of CNM’s choice. Identify
whether the proposed solution is compatible with a Linux/Unix platform (fully
compliant: 1 to 10 points possible, OR non-responsive).
5/24/2012
Page 12 of 15
VENDOR
Cignex Datamatics
CRITERIA / EVAL. COMMITTEE MEMBER
Hannon Hill Corp.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
10
10
10
10
10
10
10
10
10
10
5
1
3
6
7.5
10
5
5
8
10
10
10
10
10
10
10
10
10
10
10
5
10
2
10
10
10
10
5
10
10
10
5
10
10
9
10
5
8
10
9
10
5
7
10
10
10
5
10
10
10
10
7
9
4
10
10
10
10
10
10
5
8
8
10
9
10
10
10
10
9
10
1
5
9
9
10
10
5
10
9
10
5
7
10
10
10
10
10
10
10
10
1
7
8
10
10
10
9
8
10
10
5
10
10
9
10
10
10
10
9.5
10
10
10
10
10
10
10
10
10
10
10
5
2
10
10
10
10
6
7
10
10
1
8
10
8
1
1
2
0
8
39. Confirm whether 75% of pages served are loaded within 3 seconds; or within 5
seconds for an on-load. Provide real world case studies or data. Vendors may be
required to demonstrate this as described in 3.6.1 (0 to 10 points possible).
10
5
10
9
10
10
7
10
9
8
40. Describe individual item load speed. Confirm that 75% of individual items are
loaded within 0.5 seconds. Provide real world case studies or data. Vendors may
be required to demonstrate this as described in 3.6.1 (0 to 10 points possible).
10
5
10
9
10
10
7
10
9
10
24. Confirm that the WCMS is capable of serving 10000 pages per hour for site
visitors (fully compliant: 1 to 10 points possible, OR non-responsive).
25. Describe the WCMS’ native Search function and instant indexing capabilities
(fully compliant: 1 to 10 points possible, OR non-responsive).
26. Confirm that the WCMS supports LDAP protocol for authentication (fully
compliant: 1 to 10 points possible, OR non-responsive).
27. Describe how the WCMS integrates with 3rd party content sources such as
RSS feeds (fully compliant: 1 to 10 points possible, OR non-responsive).
28. Describe how the WCMS integrates with Google Analytics to provide Internet
site statistics and reports (fully compliant: 1 to 10 points possible, OR nonresponsive).
29. Describe how the WCMS allows CNM developers to create new components
that integrate with the WCMS (fully compliant: 1 to 10 points possible, OR nonresponsive).
DESIGN – Items 30 – 33, 40 points possible
30. Confirm the WCMS’s compliance to Section 508 Standards for accessibility
compliance and enable the publishing of 508-compliant content (fully compliant: 1
to 10 points possible, OR non-responsive).
31. Confirm and Demonstrate how the WCMS is accessible to site visitors and
publishers using industry standard browsers including Internet Explorer v9, v8, and
v7 as well as Firefox, Chrome and Safari. Confirm and demonstrate that the
WCMS can be optimized for viewing and publishing via mobile devices including
Android Phones, iPhones, and iPads, and provide a printer-friendly CSS stylesheet
optimizing content for print (fully compliant: 1 to 10 points possible, OR nonresponsive).
32. Describe and provide samples of how the WCMS enables the use of design
templates that may be edited by CNM staff and applied to subsections of site
content (fully compliant: 1 to 10 points possible, OR non-responsive).
33. Confirm that the WCMS may be implemented according to the following
information architecture, color palette, and wireframe, subject to change. The
WCMS layout and design shall be customizable at any time by CNM development
staff. Color values approved for use on the CNM website are:
CNM Blue: #004890
CNM Yellow: #fbd10b
Dark Blue: #012252
g Blue: #c7d4df
Light
White: #ffffff
(fully compliant: 1 to 10 points possible, OR non-responsive)
TRAINING – Items 34 – 36, 30 points possible
34. Describe the Training course syllabus and agenda to train up to twenty-five
(25) Content Publishers and Editors. Identify whether training is on-site or webbased (fully compliant: 1 to 10 points possible, OR non-responsive).
35. Describe the Training course syllabus and agenda to train up to up to five (5)
System Administrators. Identify whether training is on-site or web-based (fully
compliant: 1 to 10 points possible, OR non-responsive).
36. Confirm that the source files for all training materials shall be provided to
CNM for unlimited reuse within CNM (fully compliant: 1 to 10 points possible,
OR non-responsive).
DOCUMENTATION – Items 37 & 38, 20 points possible
37. Describe or provide all printed documentation detailing all WCMS
functionality for publishers and editors as well as developer documentation for any
extension or integration components that may exist (fully compliant: 1 to 10 points
possible, OR non-responsive).
38. Provide examples of the cheat sheet or overview document customized for the
CNM implementation that is provided (fully compliant: 1 to 10 points possible, OR
non-responsive).
HIGHLY DESIRABLE, BUT NOT MANDATORY WCMS FUNCTIONALITY
AND SERVICES – Items 39 – 62, 240 points possible.
5/24/2012
Page 13 of 15
VENDOR
Cignex Datamatics
CRITERIA / EVAL. COMMITTEE MEMBER
Hannon Hill Corp.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
10
5
10
9
10
10
10
10
8
9
10
5
10
9
9
10
10
10
9
9
43. Describe ongoing non-emergency consulting support for web development
available to the CNM Web Services Team (0 to 10 points possible).
5
1
6
9
7
10
10
8
10
9
44. Describe the WCMS’ capabilities to ENFORCE ADA compliance (0 to 10
points possible).
45. Describe the WCMS’ integration (push and pull) capabilities with social media
systems including Twitter and Facebook (0 to 10 points possible).
46. Describe the WCMS’ capabilities and capacity to “tag” content at the sentence
level as out-of-date or needing attention in a private manner visible only to loggedin web publishers (0 to 10 points possible).
47. Describe the WCMS’ basic image editing functionality such as image cropping
and resize (0 to 10 points possible).
48. Describe the WCMS’ ability to integrate with or provide digital asset
management functionality including but not limited to support for a native video
and audio player (0 to 10 points possible).
49. Describe the WCMS’ ability to restrict pages and sub-sites to a specific
audience based upon their role when logged-in (0 to 10 points possible).
50. Describe the WCMS’ easy method of adding image captions as well as
providing an image management view of all images stored in the system database
(0 to 10 points possible).
51. Describe the WCMS’ ability to paste content from Microsoft Word including
but not limited to text and tables in a manner that produces semantically-accurate
markup (0 to 10 points possible).
52. Describe the WCMS’ ability to provide file management functionality for PDFs
and other document files including but not limited to tagging, versioning, and
indexing for Search (0 to 10 points possible).
1
2
3
2
7
10
5
10
9
8
10
0
3
10
9
10
8
10
10
9
10
10
6
9
7
5
1
6
8
9
1
2
6
3
5
10
10
6
8
9
5
1
5
5
5
10
6
5
6
8
10
5
6
10
5
10
7
8
10
10
1
10
5
2
5
10
9
10
6
10
10
0
3
10
7
10
10
10
10
10
10
2
8
10
9
10
5
10
10
9
10
10
3
10
10
10
10
10
10
10
5
1
7
9
5
10
10
10
10
10
10
10
10
8
10
10
7
8
8
10
10
10
10
10
10
10
10
10
10
10
1
3
3
10
5
10
4
8
7
10
10
10
7
10
10
10
10
41. Describe user login speed. Confirm that 75% of all user logins will take no
longer than 5 seconds upon clicking the 'login' icon to receive a response. Provide
real world case studies or data. Vendors may be required to demonstrate this as
described in 3.6.1 (0 to 10 points possible).
42. Describe content modification speed. Confirm that 75% of all requests for
content modification take no longer than 5 seconds from initiation to response
received. Provide real world case studies or data. Vendors may be required to
demonstrate this as described in 3.6.1 (0 to 10 points possible).
53. Describe whether the WCMS’ supports an unlimited number of user accounts.
Identify whether this is a standard feature at no additional cost per seat. If a costed
p
y the cost pper seat in Section IV ((0 to 10 ppoints ppossible).
)
feature,, please
identify
54. Describe the workflow state for content. Identify whether it is visible to both
authors and reviewers when logged-in (0 to 10 points possible).
55. Describe how the WCMS’ can integrate with CNM’s current Google Search
Appliance (0 to 10 points possible).
56. Describe the WCMS’ WCMS calendar functionality, and whether it populates
events via RSS from an existing Active Data calendaring system (0 to 10 points
possible).
57. Describe the WCMS’ ability to read from external databases such as LDAPs or
any relational databases. For example, dynamically display information from a staff
directory database in Active Directory GAL. Identify all types of databases that
are compatible (0 to 10 points possible).
58. Identify a minimum of five (5) existing customers, including contact name,
email address, and phone number where the WCMS as offered has been installed
and operating for a minimum of two (2) years If recently released, how long has
the product been in use by these customers (0 to 10 points possible)?
1
59. Describe whether the WCMS dynamically tracks and displays “most popular”
pages (based on page views) as an RSS feed on the homepage. Confirm whether
pages displayed are curatable by site managers, so that only meaningful pages are
shown in the “Most Popular” box on the homepage (0 to 10 points possible).
10
2
9
5
7
10
1
5
4
7
10
1
5
10
5
7
2
9
6
9
10
1
10
8
9
7
2
8
8
7
10
5
9
8
8
10
10
10
10
10
60. Describe whether the WCMS enables News featured on the homepage to be
tagged with a “Breaking News” or “Alert” status which displays a red box below
the headline on the homepage (0 to 10 points possible).
61. Describe whether the WCMS provides the ability to set a sitewide
“Emergency” state or news item that adds a red banner above or below the top
navigation. Identify whether the banner includes text editable by site managers
with a link to read more and whether “Emergency” news items have the option to
be included automatically within the site's main RSS feed for News (0 to 10 points
possible).
62. Describe whether the WCMS’s design can integrate a photofeed from a Flickr
community pool, into the footer on all pages of the website (0 to 10 points
possible).
5/24/2012
Page 14 of 15
VENDOR
Cignex Datamatics
CRITERIA / EVAL. COMMITTEE MEMBER
Hannon Hill Corp.
CM1
CM2
CM3
CM4
CM5
CM1
CM2
CM3
CM4
CM5
3.5.3.3 SECTION III. REFERENCES - 100 POINTS
POSSIBLE
10
5
0
50
70
90
100
80
85
90
List a minimum of five (5) contracts the Offeror may have had during the last three
(3) years that relate to the Offeror’s ability to perform the service(s) as requested in
this RFP. A minimum of one (1) reference should be from Higher Educational
Institutions of a size similar to CNM (FTE of approximately 15,000 students). List
references by company, contract reference numbers, contract period of
performance, and include the contact person’s name, address, telephone numbers
and E-mail address. The Offeror must grant permission to CNM to contact the
references. NOTE: Do not include CNM as a reference.
10
5
0
50
70
90
100
80
85
90
3.5.3.4 SECTION IV. ECONOMY AND PRICE - 100 POINTS
POSSIBLE
50
45
39
75
60
70
80
76
95
90
50
45
39
75
60
70
80
76
95
90
Provide detailed price breakdown inclusive of all costs (e.g., Software, Data
Migration, Training, etc.) proposed to fulfill the Services as described in this RFP.
Identify any recurring costs, support services, design change rates, or any other
services that are available following the initial implementation of the System. If
any pricing is based on FTE, then please provide detailed price breaks for
increasing or decreasing FTE. It is CNM’s intention to award a multiple year (up
to eight (8)) contract with firm pricing.
NOTE: Costs for Services required for which the successful Offeror does not
identify will be borne at the Offeror's expense and will not be charged to CNM.
During the term of the resultant price agreement, CNM may require the successful
vendor to perform services related to the project other than those described in the
scope of work. For services(s) required by CNM other than those described, the
successful respondent shall be required to submit a detailed written proposal for
performing such service with a “not to exceed” fee proposal to CNM for its review
and written approval. The “not to exceed” proposal shall be broken down into
specific hours and shall identify all costs to perform service(s) and accomplish
work. CNM’s approval of such a proposal shall be in writing and communicates
Total Points (1,010 Points Possible): 736
Averaged Points:
527
551 818
686.90
802.5 935 787 832 903 910.5
873.50
Offers from Jadu Inc. & CompuSat Services Incorporated have
been deemed non-responsive due to lack of a signed
acknowledgement to Amendment # 3 on Section E Bid Response
Form for receipt at CNM on or before the RFP opening date and time.
5/24/2012
Page 15 of 15