Purchasing Department 525 Buena Vista SE Albuquerque, NM 87106 (505) 224-4546 AMENDMENT # 4 DATE: June 24, 2014 TO: All Bidders of Record FROM: Krista Colón, Buyer SUBJECT: Amendment # 4 to T-2926 “TouchNet Payment Processing Services” BIDDERS ARE REQUIRED TO ACKNOWLEDGE RECEIPT OF ALL AMENDMENTS IN THE SPACES PROVIDED IN SECTION E, SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE. This amendment becomes part of the Contract Documents and modifies the original bidding documents as noted below: 1. CLARIFICATION: The RFB due date has been extended to be on or before 3:00 PM, June 27, 2014. 2. QUESTION: Can the Awarded vendor negotiate any terms and conditions with CNM once the Request for Bids is closed? CNM’s Response: No. Any changes made to the bid must be made by virtue of an Amendment to this RFB prior to the Request for Bids closing date. Any language, attachments or amendments made by the Offeror that is included in their response to CNM that states that their offer is contingent upon negotiation after the bid has closed will be deemed non-responsive. Non-responsive offers cannot be considered for award. QUESTION: RFB Instructions to Bidders states the purchase of materials and/or services awarded under this Invitation are subject to CNM's General Terms and Conditions as well as all statements contained in this Request for Bid. All terms and conditions of the Request for Bid will remain unchanged for the duration of any resultant agreement(s) and will supersede and take precedence over any bidder agreement forms. Additional or different terms proposed by the vendor are hereby rejected. Does CNM agree that the contract which is ultimately reached between the parties shall control the rights and obligations of the parties? CNM’s Response: The Contract Documents comprise CNM’s purchase order, the General Terms and Conditions (Section B) as Amended per this RFB, the RFB terms and conditions (Section A) as amended per this RFB, Vendor’s response to RFB and the Master License Agreement and subsequent amendments, with attached Schedules. The Services that are provided shall be subject to the Application Subscription Program (ASP) Agreement between CNM and TouchNet hereunder referred to as the Master License Agreement. 3. BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 1 of 8 4. QUESTION: RFB Section A: 9. CANCELLATION. Please confirm that the Termination provisions per the Master License Agreement as Amended shall supersede this clause. CNM’s Response: 5. CNM confirms that the Termination provisions per the Master License Agreement as Amended shall supersede the RFB Section A Clauses 9 & 55 and Section B Clause 6. QUESTION: RFB Section A: 11. CONFIDENTIALITY. Please confirm that the Confidential Information provisions per the Master License Agreement as Amended shall supersede this clause. CNM’s Response: 6. CNM confirms that the Confidential Information provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 11. QUESTION: RFB Section A: 12. CONTRACT. Please confirm that the Master License Agreement and subsequent amendments, with attached Schedules, constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes any prior expression of intent or understanding, oral or written, relating to the subject matter of the Master License Agreement. Schedules referenced therein by letter or number are incorporated into the Master License Agreement as though fully set out therein and the Master License Agreement as Amendment constitute the entire agreement. CNM’s Response: 7. No. The contract documents in order of precedence comprise CNM’s purchase order, the General Terms and Conditions (Section B) as Amended per this RFB, the RFB terms and conditions (Section A) as Amended per this RFB, Vendor’s response to RFB and the Master License Agreement and subsequent amendments, with attached Schedules, constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes any prior expression of intent or understanding, oral or written, relating to the subject matter of the Master License Agreement. Schedules referenced therein by letter or number are incorporated into the Master License Agreement as though fully set out therein. QUESTION: RFB Section A: 13. CONTRACTOR GUARANTEE. Please confirm that the Warranty and Limitations provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: 8. CNM confirms that the Warranty and Limitations provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 13 and Section B Clauses 2 &3. QUESTION: RFB Section A: 14. DAMAGE AND SECURITY OF CNM PROPERTY. Please confirm that the Indemnification provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Indemnification provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 14 and Section B Clauses 8 & 9. BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 2 of 8 9. QUESTION: RFB Section A: 23. GENERAL TERMS AND CONDITIONS. CNM's General Terms and Conditions are an equal and integral part of this Invitation. Please confirm that the Master License Agreement and subsequent amendments, with attached Schedules, constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes any prior expression of intent or understanding, oral or written, relating to the subject matter of the Master License Agreement. Schedules referenced therein by letter or number are incorporated into the Master License Agreement as though fully set out therein and the Master License Agreement as Amended constitutes the entire agreement. CNM’s Response: No. The contract documents in order of precedence comprise CNM’s purchase order, the General Terms and Conditions (Section B) as Amended per this RFB, the RFB terms and conditions (Section A) as amended per RFB, vendor’s response to RFB and the Master License Agreement and subsequent amendments, with attached Schedules, constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes any prior expression of intent or understanding, oral or written, relating to the subject matter of the Master License Agreement. Schedules referenced therein by letter or number are incorporated into the Master License Agreement as though fully set out therein. 10. QUESTION: RFB Section A: 24. GOVERNING LAW. Please confirm that the Governing Law provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Governing Law provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 24 and Section B Clause 17. 11. QUESTION: RFB Section A: 25. INSPECTIONS. Please confirm this clause is not applicable. CNM’s Response: Confirmed 12. QUESTION: RFB Section A: 27. INVITATION TERMS PART OF CONTRACT. Please confirm that the Master License Agreement and subsequent amendments, with attached Schedules, constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes any prior expression of intent or understanding, oral or written, relating to the subject matter of the Master License Agreement. Schedules referenced therein by letter or number are incorporated into the Master License Agreement as though fully set out therein and the Master License Agreement as Amendment constitute the entire agreement. CNM’s Response: No. The contract documents in order of precedence comprise CNM’s purchase order, the General Terms and Conditions (Section B) as Amended per this RFB, the RFB terms and conditions (Section A) as amended per this RFB, the Master License Agreement and subsequent amendments, with attached Schedules, constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes any prior expression of intent or understanding, oral or written, relating to the subject matter of the Master License Agreement. Schedules referenced therein by letter or number are incorporated into the Master License Agreement as though fully set out therein. 13. QUESTION: RFB Section A: 33. OPTION TO RENEW. Please confirm that the Term identified in the Master License Agreement as Amended shall apply. CNM’s Response: CNM Confirms however, it is CNM’s intention to enter into an eight (8) year term at the rate with escalation stated in the offeror’s response to this RFB. The change from a five (5) year term to an eight (8) year term is applicable to Sections C and D. BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 3 of 8 14. QUESTION: RFB Section A: 34. OWNERSHIP OF MATERIAL. Please confirm this clause does not apply. CNM’s Response: Confirmed. 15. QUESTION: RFB Section A: 38. PUBLIC INFORMATION. Will CNM contact the vendor prior to submitting requests for public information? CNM’s Response: No. 16. QUESTION: RFB Section A: 40. RELEASES. Please confirm that the Survival of Obligations provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Survival of Obligations provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 40. 17. QUESTION: RFB Section A: 44. RESPONSIBLE BIDDER. What is the basis for this requirement? Will CNM pay the vendor for this? CNM’s Response: The definition of Responsible Bidder as described in New Mexico Statutes Annotated (NMSA) is as follows: 13-1-82. Definition; responsible bidder, "Responsible bidder" means a bidder who submits a responsive bid and who has furnished, when required, information and data to prove that his financial resources, production or service facilities, personnel, service reputation and experience are adequate to make satisfactory delivery of the services, construction or items of tangible personal property described in the invitation for bids. No, CNM will not pay vendor if the information described in 13-1-82 is required. 18. QUESTION: RFB Section A: 46. SEVERABILITY. Will CNM accept the following alternative language? Severability. If any one or more of the provisions of the Master License Agreement shall be invalid, illegal, or unenforceable in any respect under any applicable statute, rule of law, or public policy, such provision shall be considered inoperative to the extent of such invalidity, illegality, or unenforceability and the remainder of the Master License Agreement shall continue in full force and effect. The parties agree to replace any such invalid, illegal, or unenforceable provision with a new provision that has the most nearly similar permissible legal and economic effect. CNM’s Response: Yes. CNM accepts the alternative language above to be included in the Master License Agreement to supersede RFB Section A, Clause 46. BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 4 of 8 19. CLARIFICATION: RFB Section A Clause 48 has changed. WAS: RFB Section A: 48. STATE AND LOCAL ORDINANCES. The contractor shall perform work under the resultant price agreement in strict accordance with the latest version of all State and local codes, ordinances, and regulations governing the work involved. All materials and labor necessary to comply with the rules, regulations and ordinances shall be provided by the contractor. Where the drawings and or specifications indicate materials or construction in excess of the code requirements, the drawings and or specifications shall govern. The contractor shall be responsible for the final execution of the work to meet these requirements. In the event of a conflict between various codes and standards, the more stringent shall apply. IS NOW: RFB Section A: 48. FEDERAL AND STATE PRIVACY AND SECURITY STANDARDS. The contractor shall comply with all state and federal privacy laws and security standards as applicable. 20. QUESTION: RFB Section A: 50. SUBCONTRACTORS. Confirm this clause does not apply. CNM’s Response: Confirmed. 21. QUESTION: RFB Section A: 52. TAXES. Will CNM accept the following changed language? Taxes. Any and all excise, sales, use, value-added or other taxes or levies imposed by any governmental body on the Client or Vendor in connection with the use, licensing, handling, or payment of license or Application Subscription Program fees with respect to the Software (with the exception of taxes measured against Manufacturer’s/Vendor’s net income) shall be the sole responsibility of Client. Client shall fully reimburse Vendor for any amounts actually paid by Vendor or withheld by the Client for any such taxes or levies within thirty (30) calendar days after the date on which Vendor gives notice thereof to Client. CNM’s Response: No. CNM is responsible for paying New Mexico Gross Receipts Tax (NMGRT) as applicable to Services. Licensing and hosting Services identified on this Request for Bids are subject to NMGRT. Any resultant award (Purchase Order) shall include a line item for NMGRT at the appropriate rate (7% for in state vendors, 5.125% for out of state vendors). Please be aware that ALL offers are compared excluding NMGRT per NMSA. CNM shall not be liable for any other taxes other than this. 22. QUESTION: RFB Section A: 55. TERMINATION. Please confirm that the Termination provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Termination provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clauses 9 & 55 and Section B Clause 6. 23. QUESTION: RFB Section B: 1. Inspection and Audit. Please clarify whether CNM will request access to the Vendor’s other Client information if exercising this clause. CNM’s Response: No. Should CNM or a 3rd party Auditor request to receive records from the Vendor, such records will be restricted to only those records directly related to CNM’s purchase. BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 5 of 8 24. QUESTION: RFB Section B: 2. Warranties. Please confirm that the Warranty and Limitations provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Warranty and Limitations provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 13 and Section B Clauses 2 & 3. 25. QUESTION: RFB Section B: 3. Acceptance and Rejection. Please confirm that the Warranty and Limitations provisions contained in the Master License Agreement As Amended shall supersede this clause. CNM’s Response: CNM confirms that the Warranty and Limitations provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 13 and Section B Clauses 2 & 3. 26. QUESTION: RFB Section B: 4. Assignment. Please confirm that the Assignment provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Assignment provisions contained in the Master License Agreement as Amended shall supersede the RFB Section B Clause 4. 27. QUESTION: RFB Section B: 5. Changes. Please confirm that any changes to CNM’s Purchase Order for additional or different Services shall require a change to the Master License Agreement and any change to the Master License Agreement will require mutual agreement between the Parties. CNM’s Response: Confirmed 28. QUESTION: RFB Section B: 6. Termination and Delays. Please confirm that the Termination provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Termination provisions per the Master License Agreement as Amended shall supersede the RFB Section A Clauses 9 & 55 and Section B Clause 6. 29. QUESTION: RFB Section B: 8. Indemnification and Insurance. Please confirm that Indemnification provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Indemnification provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 14 and Section B Clauses 8 & 9. 30. QUESTION: RFB Section B: 9. Patent and Copyright Indemnity. Please confirm that Indemnification provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Indemnification provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 14 and Section B Clauses 8 & 9. BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 6 of 8 31. QUESTION: RFB Section B: 12. Title and Delivery. Confirm Software Manufacturer shall retain all ownership rights in its software, documentation, and in any custom projects performed during the term of the contract. CNM’s Response: 32. CLARIFICATION: Confirmed. The purchase is for licensing and hosting; not for tangible goods. RFB Section B Clause 14 has changed. WAS: 14. Other Applicable Laws. Any provision required to be included in a contract of this type by any applicable and valid Executive order, federal, state or local law, ordinance, rule or regulation shall be deemed to be incorporated herein. IS NOW: 14. Other Applicable Laws. Any provision required to be included in a contract of this type by any applicable and valid Executive order, federal, or state privacy laws and security standards. 33. QUESTION: RFB Section B: 17. Applicable Law. Please confirm that the Governing Law provisions contained in the Master License Agreement as Amended shall supersede this clause. CNM’s Response: CNM confirms that the Governing Law provisions contained in the Master License Agreement as Amended shall supersede the RFB Section A Clause 24 and Section B Clause 17. 34. QUESTION: RFB Section C: Regarding Indefinite quantity Price Agreement, our Supplier will not offer one (1) year renewals after the initial eight (8) year term. Please confirm that CNM will remove language about the indefinite quantity price agreement. CNM’s Response: Confirmed. See the attached updated Section D: Bid Response form. This change from a five (5) year term to an eight (8) year term is also applicable to Section C. 35. QUESTION: RFB Section C: All prices shall be F.O.B. Destination. Please confirm F.O.B. is not applicable to this Request for Bids. CNM’s Response: Confirmed BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 7 of 8 36. QUESTION: RFB Section D: Please clarify what NMSA 13-1-150 means. CNM’s Response: NMSA 13-1-150 is noted below. This statute allows CNM to keep a Purchase Order active for multiple years. The Services on any resultant Purchase Order will be funded and invoiced annually, therefore CNM’s Purchase Order must remain active for up to eight (8) years for a term of service that is for eight (8) years. 13-1-150. Multi-term contracts; specified period. A. A multi-term contract for items of tangible personal property, construction or services except for professional services, in an amount under twenty-five thousand dollars ($25,000), may be entered into for any period of time deemed to be in the best interests of the state agency or a local public body not to exceed four years; provided that the term of the contract and conditions of renewal or extension, if any, are included in the specifications and funds are available for the first fiscal period at the time of contracting. If the amount of the contract is twenty-five thousand dollars ($25,000) or more, the term shall not exceed eight years, including all extensions and renewals, except that for a contract entered into pursuant to the Public Facility Energy Efficiency and Water Conservation Act [6-23-1 NMSA 1978], the term shall not exceed twenty-five years, including all extensions and renewals. Payment and performance obligations for succeeding fiscal periods shall be subject to the availability and appropriation of funds therefor. 37. QUESTION: RFB Section E: We understand that the document order of precedence is CNM’s Purchase Order and Purchase Order Terms and Conditions reflected as the Section B Terms and Conditions as amended per this RFB, the RFB Section A Terms and Conditions as amended per this RFB, and the Vendor’s response to the RFB And the Master License Agreement. Please confirm that the RFB Section A & B terms and conditions as amended shall not change after award is made. CNM’s Response: Confirmed BIDDERS ARE REQUIRED TO ACKNOWLEDGE RECEIPT OF ALL AMENDMENTS IN THE SPACES PROVIDED IN SECTION E, SIGNATURE OF FIRM’S AUTHORIZED REPRESENTATIVE. All other specifications, terms and conditions remain unchanged. This amendment may also be downloaded from CNM’s website http://www.cnm.edu/depts/purchasing/request-for-bids. The RFB due date has been extended to be on or before 3:00 PM, June 27, 2014. Attached: Updated Section D: Bid Response Form (1 page) BID #T-2926 Copyright CNM, 2014. All rights reserved. Page 8 of 8 SECTION D: BID RESPONSE per RFB Amendment # 4 USE THIS OFFICIAL FORM – DO NOT RECREATE OR USE ALTERNATIVES • • • • • • Please return with your Sealed Bid Response: Section D: Bid response Form Section E: Signature of Firm’s Authorized Representative Section F: Debarment/Suspension Status & Non –Collusion Affidavit Form. OFFERORS WISHING TO RECEIVE THE RESIDENTIAL PREFERENCE AS APPLICABLE PER NMSA 13-1-21 & 131-22 MUST SUBMIT A VALID RESIDENTIAL PREFERENCE CERTIFICATE WITH THEIR SEALED RESPONSE. OFFERORS WISHING TO RECEIVE THE VETERAN RESIDENT BUSINESS PREFERENCE AS APPLICABLE PER NMSA 13-1-21 & 13-1-22 MUST SUBMIT A VALID RESIDENTIAL PREFERENCE CERTIFICATE WITH THEIR SEALED RESPONSE. KEEP FOR YOUR RECORDS, BUT DO NOT SUBMIT THE RFB SECTIONS A – C SECTION D: BID RESPONSE FORM FOR BID # T-2926 COMPANY NAME: RESIDENTIAL PREFERENCE NUMBER: CNM reserves the right to make multiple awards on this bid. CNM reserves the right to award by lot, individual item or consolidate all or groups of bid items, whatever is in the best interest of CNM. Any services in addition to standard manufacturer’s warranty shall be provided with bid submission. If the bidder makes mistakes in calculating total price where quantities are involved, then the unit price shall prevail. Item Qty Unit 8 YR No. 1. Part Number and Description Annual Hosting and Maintenance, and Subscription fee renewals (12 months of Service) for TouchNet Payment Processing Services bundle comprising: Unit Price Extended Price _____________ _______________ - TouchNet Payment Gateway (Credit Card and ACH) Hosting and Maintenance services renewal - TouchNet Bill & Payment Suite renewal - Touchnet Marketplace uPay Limited License renewal - Touchnet Ready Partner renewal NOTE: The extended amount shown here excludes any maximum yearly increase* for years 2-8. EQUAL PERFORMANCE PRODUCTS WILL NOT BE CONSIDERED CNM intends to award a Blanket Purchase Order to the lowest responsible bidder based on the requirements for a total term of eight (8) years of service. Each twelve (12) months of service shall begin July 1 and end June 30. Each twelve (12) month of service shall be invoiced and paid annually (i.e., eight (8) invoices, one invoice per year, each invoice for 12 months of service). Years of Service two through eight (2-8) shall be subject to a *maximum yearly increase of up to four percent (4%) per year. Maximum Annual percent (%) increase _______________ NOTE: the maximum annual percent increase may not exceed 4% per year. PAYMENT DISCOUNTS OFFERED: Note: CNM will take advantage of payment discounts offered whenever possible; however, payment discounts will not be used As a means to determine the lowest responsible bidder _______________ GRAND TOTAL, FOB Destination (Item 1): _______________ BID #T-2926 Advertised May 22, 2014 Copyright CNM, 2014. All rights reserved. Page 8 of 11
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