2004-2005 Cover Photo © Christina Ojar 2005 Faculty Institute at One Pace Plaza May 2005 TABLE OF CONTENTS Message from the Director 4 Center for Teaching, Learning & Technology 5 Organizational Chart 14 Instructional Design 15 Honors Laptop 16 ePortfolio Initiative 17 Syllabus Wizard 18 Online Support Services 20 Online Courses 20 Student Enrollment 21 Evening Support Office at Pleasantville 22 MyPace Training for Faculty 23 Make-Up Exam 24 Faculty Resource Network 26 Special Events 28 Pforzheimer Center for Faculty Development Special Events 34 35 Staff Updates 38 Appendices 43 Message from the Director The 2004 – 2005 Academic Year Jim Stenerson University Director 4 Center for Teaching, Learning & Technology Mission The Center for Teaching, Learning and Technology (CTLT) offers support to faculty and students in a rapidly changing teaching/learning environment. The University’s Strategic Plan provides for a student-centered learning environment that fosters students’ intellectual growth, competence and citizenship whether in a classroom or online. To realize the University’s vision, the CTLT is dedicated to assisting faculty in exploring dynamic teaching and learning methods appropriate for a diverse student body. The Center will also advocate for effective student support so that students can succeed in learning. In recognition of the faculty desire to keep up with new instructional challenges, the CTLT is committed to faculty driven initiatives that incorporate current pedagogical strategies and new technologies into their courses resulting in teaching excellence. Vision The Center for Teaching, Learning and Technology, following the lead of Pace University’s strategic plan, will strive for the highest quality distributed education environment. CTLT recognizes that certain characteristics of teaching excellence include the establishment and communication of clear learning outcomes, the assessment of learning and the active involvement of students. The CTLT will coordinate and arrange services and support to both faculty and students that are discipline specific and university wide. In order to attain this vision the CLTL will collaborate with key University departments and divisions. Goals and Objectives 1. Enhance the current services offered by the Center for Teaching Learning and Technology. (Time Line – One Year) Meet with the CTLT Advisory Board in order to conduct a “needs assessment” of what faculty development services must be provided. Advisory Board meetings will be held once a semester. Assess the current schedule of workshops and events and determine their relevance and assess their quality. Make adjustments where needed. Enable the Instructional Designer to provide enhanced services to faculty especially with the creation and incorporation of multimedia. Provide additional support to the faculty involved with the Honors College laptop initiative. Assess and broaden the newly created support office for online learners 5 Center for Teaching, Learning & Technology and instructors. Assess the reorganized Evening Coordinator’s position in Pleasantville measuring its support to Pleasantville adjuncts and administrative support to Pforzheimer Center. Strengthen ties to Faculty Resource Network at NYU and promote the Network within Pace. Attain higher levels of participation from Pace faculty for the University Associate Program. 2. Continue to organize and plan various faculty development workshops that have been offered during past semesters. These workshops contribute to the University’s efforts in enhancing student learning through the continuous improvement of faculty’s pedagogical skills and knowledge. This goal will follow the guidelines listed in Core Objective One in the recently published Strategic Plan. (Time Line – One Year) Encourage faculty to reflect on their strengths and weaknesses in their teaching through the “Teaching Portfolio Workshop.” Continue to offer “Course Development Days” as a way to motivate faculty to integrate technology into their teaching by assisting them with course materials. Increase the number of faculty participating in these days. Organize the annual three-day Faculty Institute which will foster faculty collaboratation and allow them to attend various faculty development workshops on instructional skills and integrating technology. The Pforzheimer Center will develop a new program to enhance research collaboration at Pace University. The Faculty Research Forum will be an opportunity for non tenured full time faculty to present their research to other faculty members and/or learn about research that fellow faculty are conducting at Pace. The forum is open only to untenured faculty and is meant to provide an open exchange of ideas across disciplines to advance research activities. Support departmental and school based requests for workshops including requests from individual faculty members for consultations. Implement additional workshop offerings and increase the number of individual or department workshops. Enhance the support services to adjunct faculty beyond the services now offered. 6 Center for Teaching, Learning & Technology 3. Implement and formalize developmental programs for new University initiatives. Implement faculty development opportunities for the Pforzheimer Honors College especially with faculty who are integrating laptop computers into their teaching strategies. (Time Line – One Year) For the University to successfully implement the new core curriculum the CTLT must coordinate and offer developmental workshops both on and off campus. Depending on resources a number of faculty will be invited to take part in a series of workshops that will address issues surrounding the new core. Implementing different pedagogical strategies and the inclusion of technology will be a primary focus. The assessment of this initiative would be measured with each faculty member reporting on his or her course development activity. (Time Line – Two Years) Design, develop and implement a Pace Faculty Mentoring program. This new initiative would allow all faculty, teaching at all levels, to explore new teaching strategies. A major component of the Pace Fellows would be faculty collaboration with demonstrations of best practices. This would be an on-going program with a new cohort of faculty each year. (Time Line - Two Years) Adjunct Faculty are an essential resource at Pace and new innovative ways of reaching out to them must be explored. One possibility would be the creation of an adjunct resource network. The network would allow part time faculty to learn about enhanced teaching skills and the integration of technology into their pedagogical models. Once implemented the resource network would expand each year and would make adjuncts an active and contributing part of the Pace community. (Time Line – Two Years) Establish Course Level Assessment Workshops - The Pforzheimer Center for Faculty Development would like to establish a workshop series to address assessment issues at the university. Assessment is an important part of the Universities future and strategic plan, but the faculty have not been adequately exposed to the procedures. The workshops would be lead by two facilitators who would explain the nature and goals of assessment, specific techniques for assessing student learning within courses and updates on assessment activities at 7 Center for Teaching, Learning & Technology Pace. Ultimately, the workshops would provide faculty with new skills to improve teaching and learning to benefit students at Pace. (Time Line - 2 years) 4. Continue to support distance education initiatives and provide enhanced service to both the faculty and students. Assess the effectiveness of the Online Support office and its ability to provide quality support services. Mid semester and final assessment instruments to faculty and students will measure success. (Time Line – One Year) Continue to offer faculty the necessary support with course development and content creation for their asynchronous course shells including enhanced multimedia. (Time Line – Two Years) Develop a marketing plan to promote our Distance Education programs especially the accelerated Bachelors’ Completion Program. 5. Faculty-student mentoring Continue and enhance the current program by offering faculty the opportunity to work with student assistants and graduate interns. This will provide faculty with personalized assistance in course development using various software applications. It is hoped that faculty will, in turn, offer guidance to students in specific disciplines. (Time Line – Two Years) CTLT should be an active player in providing support to international efforts as stated in the Strategic Plan. Both international academic centers and global centers offer the opportunity to have faculty involvement especially with the use of technology to compensate the geographic challenges of meeting with students. (Time Limit – Three Years) 6. Continue to offer support to the Teaching Learning and Technology Roundtable and to the new Information Commons initiative. CTLT remains a key resource for the TLTR. In the next year the roundtable initiative must be assessed for its effectiveness and its makeup. (Time Line – One Year) Over the past year the Pace Library has introduced the Information Commons initiative which decentralizes the support services provided to 8 Center for Teaching, Learning & Technology the students and faculty. As technology becomes seamless there needs to be a support service in place that can handle a multitude of questions and act as a problem solver. CTLT will be a vital part of this initiative offering support wherever it can. (Time Line - Three Years) CTLT’s current and potential contributions relation to the achievement of university wide goals The Center for Teaching Learning and Technology’s mission is the recognition of a new distributed educational paradigm and the importance of faculty development in this new diverse learning environment. The Center and its services exist for all interested faculty. The goals and objectives for the CTLT are directly derived from the University’s Strategic Plan and in particular the area of Faculty Development is essential. To be proactive and successful in achieving its goals, the CTLT will incorporate the following Core Objectives to guide its mission and vision. Core Objective One – Strengthen Pace’s Academic Excellence and Reputation - In particular CTLT will continue to offer support in the area of Information Literacy and Instructional Technology incorporating these two components into the faculty’s pedagogy. This would entail a close working relationship with the Library and the Division of Information Technology. Assessment will remain an important initiative for the CTLT since it is the major focus of higher education. Adjuncts are an important part of the University community and there must be a more active attempt to get the adjuncts involved with the support programs that CTLT is willing to provide. In addition, the new core while innovative does provide CTLT with new opportunities to work with the faculty and provide support to the Dyson College of Arts and Science. In Core Objective Two – Reinforce Commitment to be a Student Centered University. CTLT has a vital role to play when working with the faculty to achieve this objective. Part of the great diversity of the students is the diversity of learning styles. All faculty must recognize the different learning styles and adapt their pedagogy to support all of the students. Assessment and faculty development are essential to succeeding in this area. Resources needed to achieve stated goals, and the sources of these resources Goal 1 – Enhance the current services of the Center for Teaching Learning and Technology – existing resources can be used for this goal with the exception of 9 Center for Teaching, Learning & Technology membership in the NYU Faculty Resource Network. Funding for the annual dues must be identified and currently the dues are set at $3,000.00. Additional funding is also needed to enhance multimedia streaming for course design. A request for additional funding has been submitted. Goal 2 – Continue to organize and plan various faculty development workshops that have been offered during past semesters. These workshops contribute to the University’s efforts at improving student learning through the continuous improvement of faculty’s pedagogical skills and knowledge. Currenty the combined budgets of Pforzheimer and CTLT fund most of the workshops. In order to provide new initiatives, requests have been submitted for the May Faculty Institute at $20,000.00 and the revised adjunct initiative at $46,000.00. Goal 3 – Implement and formalize developmental programs for new University initiatives. Implement faculty development opportunities for the Pforzheimer Honors College especially with faculty who are integrating laptop computers into their teaching strategies. Request was submitted for $20,000.00 for faculty laptops. For the University to successfully implement the new core curriculum the CTLT must coordinate and offer developmental workshops both on and off campus. A Request was submitted for $207,000.00. Design, develop and implement a Pace Faculty Mentoring program. This new initiative would allow all faculty, teaching at all levels, to explore new teaching strategies. A major component of the Pace Fellows would be faculty collaboration with demonstrations of best practices. A request was submitted for $45,000.00. Adjunct Faculty are an essential resource at Pace and new innovative ways of reaching out to them must be explored. One possibility would be the creation of an adjunct resource network. A request was submitted for $46,000.00 and an IT request for new computers for the Pleasantville adjunct lounge area for $4,000.00. Establish Course Level Assessment Workshops - The Pforzheimer Center would like to establish a workshop series to address assessment issues at the university. Assessment is an important part of the Universities future and strategic plan, but the faculty have not been adequately exposed to the 10 Center for Teaching, Learning & Technology procedures. A request was submitted for $25,000.00. Goal 4 – Continue to support distance education initiatives and provide enhanced service to both the faculty and students. Currently all Distance Education initiatives are covered by existing resources that are School/Department based or funded from grants. As distance education grows at Pace it is becoming harder to maintain the funding necessary to supoport and promote distance education. Requests have been submitted to promote our distance edcuation program at $14,000.00, to enhance services to faculty teaching online three requests were made for secure exam, course content and audio plugin software programs at $35,000.00. In addition, assessment is vital for online education and in order to accomplish this a request for $10,000.00 was submitted. Goal 5 – Student Faculty Mentoring Program This program has been somewhat successful and can continue with existing workstudy resources. CTLT’s plan impact on other Areas within the University. The CTLT, incorporating its two entities (Pforzheimer and CIT), has a tremendous impact on all schools and their faculty by offering faculty development and the creation and design of instructional course materials. CTLT represents the only centralized faculty development resource in the University. In most cases the resources are met but with some limitations (student assistants, technology and the number of workshops/programs offered). In some cases resources are not available and various academic departments and faculty members are requested to cover the costs. There have been no budget funding increases in the past few years and meeting all the needs is now a serious challenge. CTLT relies heavily on many different divisions of the University. Each of the Schools is affected by CTLT activities. All faculty are able to take advantage of the services and support provided. From time to time each of the Deans are requested to help fund new initiatives but this has become a challenge over the past two years since School budgets have been affected by the overall University budget. Since outside funding sources have not been identified, offering new initiatives is extremely limited at this time. The CTLT operation also affects DoIT. Throughout the year various requests are made for software upgrades, server support and the need for new distance 11 Center for Teaching, Learning & Technology education applications. If the requests are modest, DoIT provided the resources. When resources are not possible then requests were deferred to the next budget year. In the current (05-06) budget package there are many requests that were made last year but not funded Indicators used to measure the progress of CTLT’s objectives. Goal 1 - Enhance the current services offered by the Center for Teaching Learning and Technology. (Time Line – One Year) Meet with the CTLT Advisory Board once a semester and enact their recommendations in consultation with the Associate Provost. Assess any workshops offered and analyze faculty participation. The Instructional Design team will get feedback from faculty offering both the strengths and weaknesses of the services provided. Conduct focus groups for the Honors College to determine strengths and weaknesses of the laptop initiative from both the faculty and students. Assess the newly created support office for online learners and instructors through mid-semester and end of semester questionnaire for the distant learner and faculty asking about the services provided. Assess the reorganized Evening Coordinator’s position in Pleasantville by measuring its support to adjuncts. Determine how many adjuncts have used the services provided. Attain higher levels of participation from Pace faculty for the Faculty Resource Network’s University Associate Program. Goal 2 - Continue to organize and plan various faculty development workshops that have been offered during past semesters. These workshops contribute to the University’s efforts at improving student learning through the continuous improvement of faculty’s pedagogical skills and knowledge. This goal will follow the guidelines listed in Core Objective One in the recently published Strategic Plan. Assess and measure effectiveness of the “Teaching Portfolio Workshop” Gather feedback using an assessment instrument for “Course Development Days.” Assess and measure effectiveness of the annual three-day Faculty Institute. Success for departmental and school based requests for workshops will be determined by the number of requests and if CTLT is a know enitity within departments. 12 Center for Teaching, Learning & Technology Goal 3 - Implement and formalize developmental programs for new University initiatives. If funding is achieved for the various programs, different assessment instruments will be developed to measure the success of the program. Also the number of faculty attending will demonstrate success to some degree. Goal 4 - Continue to support distance education initiatives and provide enhanced service to both the faculty and students. The number of new initiatives established by the online support office. Increase in the number of faculty conducting online or web assisted courses Assessment based on student feedback to the online experience. Goal 5 – Student Faculty Mentoring Program Increase number of student workers and faculty mentors Assessment of completed projects Goal 6 - Continue to offer support to the Teaching Learning and Technology Roundtable and to the new Information Commons initiative. Increase participation and provide new leadership for the TLTR For the Information Commons to be a success, student assistants need to be hired and work stations established and used by the students and faculty. Faculty Exchange Lunch October 2005 @ Pleasantville © Chris Ojar 13 Organizational Chart 2004—2005 University Provost James Morreale Associate Provost Beverly Kahn Center for Teaching, Learning & Technology University Director James Stenerson Pforzheimer Center for Faculty Development Co-Directors Constance Knapp & Randi Priluck Evening Program Coordinator Christina Ojar Courseware Development Coordinator Melissa Brennan Coordinator for Online Support Services Christine Moloughney Instructional Designer Dhal Anglada Courseware Web Designer Joseph Seijo Courseware Web Designer Roberto Rodriguez 14 Instructional Design Unit Mission Statement The services provided by the area of Instructional Design (ID) complement CTLT’s mission to provide innovative professional development programs to all Pace faculty. The ID team is dedicated to providing Pace University faculty with the highest level of instructional design support for all online, web-assisted, and classroom-based courses. Furthermore, the ID team works extensively at both the program level and with individual faculty to develop effective learning environments and approaches, with a special emphasis on the successful integration of instructional technology. Workshops facilitated by ID Team Introduction to Blackboard Using Laptops in Face-to-Face Courses Using Blackboard Assessments Tools Effective Blackboard Course Design and Development Utilizing Using e-Portfolios as an Effective Blackboa rd to Delive r Form of Quan titative Assessment Instru ctio n Teaching Online Seminar ID Team Major Activities and Accomplishments in 2004-2005 Monitoring all University WWW and WA courses – The Instructional Design (ID) Team ensured that all WWW & WA courses met minimal quality standards. Through periodic review of courses, one-on-one consultation with faculty and frequent follow-up, these web-enabled courses were successfully implemented. Various Faculty Development Initiatives – Throughout the ’04-’05 academic year, numerous initiatives facilitated courseware design and development. Some included: Faculty Institute – The Faculty Institute took place on the New York City campus and consisted of three days of speakers, workshops, and panel presentations. This year's Faculty Institute, Shaping the Learning Experience: Engaging & Retaining Students illustrated the best practices in teaching and addressed a number of challenges that faculty face in the classroom. Course Development Day – This full-day event featured specialized workshops focused on implementing Blackboard effectively into new and 15 Instructional Design existing courses. “Teaching Online” Faculty Orientation – This four day online intensive workshop was geared towards Faculty teaching online. Expanded Online Resources – Having available online resources to aid Faculty in courseware design and development has become increasingly essential to our operation. Two major resources which were enhanced in the ’04-’05 academic year included: http://www.pace.edu/blackboardhelp resources for Faculty - This site includes extensive using Blackboard. http://www.pace.edu/ instructionaldesign – This site which links page is off CTLT’s main dedicated to instructional design resources, including best practices in providing technology-enhanced instruction. http://www.pace.edu/instructionaldesign Honor’s Laptop Initiative Pace University, with the guidance from the Center for Teaching, Learning and Technology, continues to support a Laptop Initiative for its Honors College. The initiative involves equipping faculty and students in the Honors College with highend laptop computers, providing extensive instructional and technical support, and assessing various aspects of the success of the program. Specific to the initiative, the ID Team: Conducted group and one-on-one training sessions with participating faculty in the Honor’s Laptop Program. Made relevant resources available which included a website highlighting other universities with similar initiatives. 16 Instructional Design Designed instruments survey to evaluate program success. ePortfolio Initiative – Recipient of the Pace Assessment Grant The purpose in undertaking the Pace Assessment Grant was the pressing need to find an effective, universitywide assessment tool for assessing student learning at Pace. E-portfolios at other institutions have proven to be an effective performance assessment http://appserv.pace.edu/ctlt/eportfolio/index.htm technique for achieving this goal. It has the ability to follow a student’s educational process from beginning to end, documenting all the stages of learning taking place both inside and outside the classroom. It was our goal to investigate how this tool could be best used and implemented at Pace. NSF Grant Math Initiative The aim of this curricular initiative was to make substantial improvements in the content, pedagogy and student learning outcomes in required mathematics courses at Pace University. With the collaboration of Pace's well-established Lubin School of Business, the objective was to enhance students' quantitative and analytical skills through a series of online modules for Finite Mathematics, Introductory Calculus, and Elementary Statistics courses serving more than 3,000 students each year. These modules present mathematics in relevant contexts and give students the opportunity for hands-on mathematical experimentation, using technology as a powerful educational tool. Blackboard (co-sponsored event) Pace University, with coordination from CTLT and Blackboard, hosted the Winter Regional Blackboard Day Seminar which was opened to all New York City schools. 17 Instructional Design The event was an opportunity to share best practices with peer institutions in the area, while learning more about upcoming Blackboard product enhancements. Syllabus Wizard The “Syllabus Wizard” – an original Pace University application built on Macromedia Coldfusion using Dreamweaver – is a simple online authoring tool designed just for faculty to help them assemble the basic information about a course and turn it automatically into a web-accessible syllabus for their students. The tool gives students the information they need to understand what’s expected and make a conscious commitment to the challenge a course presents. All faculty need to do is “fill in the blanks” and the result is a cleanly formatted, consistent, and complete course syllabus. The Syllabus Wizard presents faculty with a simple link which can then be embedded in their Blackboard course shell. The secure system centrally stores all school-based course syllabi so that they can be searched with ease by faculty. It also has multiple levels of administrative control, such as the ability for department http://appserv.pace.edu/ctlt/lubin_wizard http://appserv.pace.edu/ctlt/dyson_wizard 18 Integrating Media into the Classroom Professor Weishaus’ UNV 101, Spring 2005 © C Ojar Exchanging “Strategies for Preventing Plagiarism” Faculty Exchange Lunch, Spring 2005 © C Ojar Faculty training on Pace’s new information systems, SPARTA Mr. Curry and faculty, Faculty Institute 2005 © C Ojar 19 Online Support Services Unit Mission Statement The services provided by the area of Online Support Services are designed to complement Pace’s commitment to Opportunitas. The area of Online Support Services seeks to provide synchronous and asynchronous support resources to Pace students and faculty involved in distance education at Pace. Specifically Online Support Services provides information to the university community and prospective students about online learning at Pace University through various communication channels. Furthermore this area is responsible for provide administrative support to the Provost’s Council on Distance Education. Major activities and accomplishments in 2004-2005 [email protected] Email Log In order to further provide a central location for current and prospective students to explore the online education opportunities and services at Pace a Contact Us form resides on the Online Learning website http://online.pace.edu. Inquiries from this form are sent directly into the email inbox of the Coordinator of Online Support Services. Figure 1 is the break down of the number of inquires received in the Academic Year 2004-2005 and the stakeholder they belong to. Figure 1 Number of inquires received in the Academic Year 2004-2005 and the stakeholder they belong to. Inquires From Current Students 219 Prospective Student 134 Resuming Studies/Returning Students 4 Almuni 5 Current Faculty 5 Prospective Faculty 6 Total Number of Inquires 20 # of Emails 373 Online Support Services Student Enrollment by Type of Course Figure 2. Unique Student Enrollment by Type of Course Course Sections Fall 04 Intersession 2005 Spring 2005 Sum I 2005 Sum II 2005 WWW 65 4 63 40 26 Total # of Course Sections 2004-2005 198 NACTEL 19 0 40 26 0 85 WWW (Not for Credit) 4 88 0 4 0 103 0 66 0 26 4 Number of: Fall 2004 Intersession 2005 Spring 2005 Sum I 2005 Sum II 2005 WAG Course Sections WAM Course Sections WAN Course Sections WAO Course Sections WAP Course Sections WAW Course Sections Total Number of WA* 1 0 73 0 39 2 115 0 0 0 0 1 0 0 5 0 47 0 30 0 82 2 0 7 0 7 0 16 3 0 4 0 3 0 10 Total Number of WWW WWW Online Web Based courses WAG Web Assisted Graduate Center WAM Web Assisted Midtown WAN Web Assisted New York WAO Web Assisted Off Campus WAP Web Assisted Pleasantville WAW Web Assisted White Plains 287 Total # of Course Sections by Campus 2004-2005 11 0 131 0 80 2 223 WA* All Web Assisted NACTEL National Coalition for Telecommunications and Learning Project asynchronous learning project to deliver SSCSIS’s A.S. in Telecommunications to approximately 300,000 individuals employed by NACTEL partners. NACTEL partners include Verizon, The Communications Workers of America (CWA), the International Brotherhood of Electrical Workers (IBEW), SBC, and Qwest. The program has led to the development of cutting-edge mechanisms to provide students with on-line advisement, counseling, mentoring, and registration Online Course Evaluation Appendix A reports the evaluation of online courses and support services from the 2004-2005 academic year. A total of 963 students responded. 21 Evening Support Office at Pleasantville Unit Mission Statement The services provided by the Evening Support Office (ESO) are designed to complement Pace University’s commitment to Opportunitas. Under the auspices of the Center for Teaching, Learning and Technology (CTLT), ESO is dedicated to ensure the continuity of university services to Pace’s evening faculty and students at the Pleasantville Campus by providing information, administrative resources, and opportunities to facilitate the process of improved teaching and learning. Additionally, because the majority of evening sessions are taught by Pace’s adjunct community, ESO recognizes their importance and need for consistent and dedicated support and training. Furthermore, the ESO Program Coordinator is the budget representative and administrative resource for CTLT and the Pforzheimer Center for Faculty Development. Major activities and accomplishments in 2004-2005: MS PowerPoint Workshop—Spring 2005 ESO aims to offer opportunities in areas of information and multimedia technology and proficiency that will improve the quality of teaching and learning at Pace University. In the Spring Semester of 2005, a series of 45 minute-workshops on the basics to MS PowerPoint and how to integrate it into Blackboard was offered before the 6:00 pm evening classes. The workshop attracted faculty as well as staff from the Pleasantville and Briarcliff campuses. Many of the participants registered for more than one workshop. Figure 3 illustrates the number of participates who attended the workshops. Introduction to PowerPoint Enhancing PowerPoint Blackboard and PowerPoint Office of Academic Affairs 2 1 0 Finance & Administration 2 3 0 Transportation 2 2 0 Co-op & Career Services 1 1 0 Psychology 2 2 2 History 1 0 1 English 1 1 2 Computer Science 1 1 1 12 11 6 Total 22 Evening Support Office at Pleasantville MyPace Training for Faculty—Summer 2005 In the Summer of 2005, Pace University upgraded its information systems with Project SPARTA and the MyPace Portal. This upgrade meant training opportunities for faculty to access various academic information. The Evening Support Office volunteered to reach out to evening faculty regarding MyPace Portal issues such as password reset, input of grades, accessing class roasters, pay advice and browser compatibility with their home desktops. Figure 4 details the faculty who have made appointments for the aforementioned issues. Figure 4 illustrates the number of faculty from each department who has sought assistance for MyPace Portal in Summer I and II. School Department DYS Chemistry 3 Communication 2 English & Literature 2 History 1 Math 4 Modern Languages 3 Psychology 5 Religious Studies 1 DYS Total LUB Total 21 Accounting 2 Finance 3 Legal Studies 1 Management 1 LUB Total Grand Total 7 28 23 Evening Support Office at Pleasantville Make-Up Exam Faculty members have indicated that there is a need for on-site proctoring of make-up exams. This courtesy service is currently being evaluated. A draft of the guidelines and procedures in which students may take proctored examinations is available in Appendix A. A pilot study was conducted during the 2004 –2005 academic year. A total of 21 exams from various departments The Evening Support Office is housed in Miller Hall, Room 20A where proctoring of make-up exams is held. were proctored for 2004-2005. Figure 5 The following two tables detail the number of exams proctored by course type. Fall 2004 Course 24 Spring 2005 Number of Make-Up Exams Course Number of Make-Up Exams Accounting 3 Accounting 2 History 3 History 3 Marketing 2 Finance 1 Math 5 Math 4 Psychology 3 Psychology 4 TOTAL 16 TOTAL 14 Evening Support Office at Pleasantville ESO on the Web With the increased number of evening and adjunct faculty, there is a need for faculty to access information resources and increase communication between the university and its evening/adjunct faculty community. In response, ESO has developed and implemented a web presence. The information posted entailed: a listing of events geared to the professional development of the adjunct community; a listing of evening services and programs available to the evening faculty; FAQ page of Pace resources such as links to HR webpage, Faculty Resource website, and the Blackboard Resource Center ESO’s webpage (http://www.pace.edu/evening) was set as the home page for both computers in the faculty lounge in Miller 20A. 25 Faculty Resource Network The Faculty Resource Network is an award-winning faculty development initiative whose mission is to improve the quality of teaching and learning by providing opportunities for faculty development and cross-institutional collaboration. Pace University is an active member of the Faculty Resource Network. 2004 National Symposium • Beyond Brown vs. Board of Education: Diversity in Higher Education The Annual National Symposium brings Network administrators and faculty together in a congenial and expansive environment to focus on large issues of concern to everyone in the academic world. In November 2004, the Symposium focused on the landmark case Brown vs. Board of Education and the future of diversity in higher education. Dillard University and Xavier University of Louisiana hosted the Symposium. Dr. Derrick Bell, professor of law at New York University, delivered the keynote address. Faculty from all over the country attended the symposium, which included sessions on diversity and institutional research, funding and access to higher education, increasing minority participation in graduate education, and discussions about landmark legal decisions affecting diversity in higher education (Plessy vs. Ferguson, Brown vs. Board of Education, University of Michigan). The following Pace members participated in FRN’s 2004 National Symposium: Maria Coaker Anthony Joseph, Professor of Computer Science Beverly Kahn, Associate Provost Constance Knapp, Professor of Information Systems Arletha Miles-Boyce, Affirmative Action Officer Ziola Perez, Affirmative Action Officer Medaline Philbert, Professor of Information Systems 26 Faculty Resource Network 2005 Network Summer Seminar Network Summer Seminars offer faculty from Network institutions the opportunity importance to to study their a topic teaching of and research in a collegial environment. These are a series of one-week seminars on a broad range of topics that occur concurrently in the stimulating environment of New York University at the Washington Square campus. To view detailed descriptions of the 2005 summer seminars, visit http://www.nyu.edu/frn/programs-summer-seminars-2005.nyu The following Pace Faculty members participated in FRN’s 2005 Network Summer Seminars: Jean Coppola, Professor of Information Systems Technology in Teacher Education James Gabberty, Professor of Information Systems Scholar-in-Residence Dorothee Von Huene Greenberg, Professor of English After Women’s Studies? New Paradigms in Gender Studies Bette Kirschstein, Professor of English Introduction to American Indian Literatures of the United States Amy Martin, Professor of English Transcending Argument: Setting a Course (for Writing) Meghana Nayak, Professor of Political Science After Women’s Studies? New Paradigms in Gender Studies Joan Roland, Department of English Modern Jazz and the Political Imagination 27 CTLT Special Events The Center for Teaching, Learning & Technology sponsored and hosted a variety of professional development activities during 2004-2005 to enhance the teaching experience of Pace’s faculty members. These workshops are open to all faculty and comprise of various topics of interest to the campus community. From learning to use specialized software to exploring specialized uses of the web, CTLT has helped Pace faculty develop pedagogical and technical skills. Course Development Day (CDD) This bi-annual, dual-campus event is one of CTLT’s premier pedagogical events. Through a round-table discussion and hands-on software training, this day-long seminar had several workshops focused on implementing Blackboard technology effectively into new and existing courses. It is geared to the faculty member who is unfamiliar with Blackboard but would like to see how incorporating Blackboard into the course curriculum would enhance the students’ classroom experience. It is also for the faculty member who already uses Blackboard and is seeking to maximize its potential as a hybrid model for online learning. We will look at some of the different ways to use the discussion board, grade-book feature, and incorporate learning materials and additional resources to enhance the student’s learning process. Therefore, seasoned Blackboard users as well as the novice user were welcomed. On January 19th (One Pace Plaza) and 20th (Pleasantville Campus) of 2005, CTLT hosted its Winter CDD. A copy of its program is available as Appendix B. On Aug 23rd (One Pace Plaza) and 24th (Pleasantville Campus) of 2005, its Summer CDD was held. A copy of its program is available as Appendix C. Faculty and staff members from various schools and administration participated in an assortment of workshops to integrate course material with instructional technologies. Figure 6 illustrates the sum of attendees from each school and administration who attended CDD in January 2005 and August 2005. Faculty attended only the workshops that were appropriate for them. 28 CTLT Special Events The 2005 CDD events were a success with a total of 193 faculty and staff members attending on both the New York City and Pleasantville campuses. Each day was customized around the needs of faculty with various workshops and open labs that were offered. The response was tremendously positive. Due to the success of this new initiative, Course Development Day has been permanently offered before the start of the Fall Course Development Day January 2005 @ Pleasantville, © COjar and Spring semesters. Figure 6 Overall number of participants by school/administration who participated on Course Development Day in January 2005 and August 2005. JAN 2005 CSIS DYS EDU LUB NUR Other Total Full Time Faculty 4 16 7 9 4 0 40 Part Time Faculty Staff Total 2 0 6 23 4 43 3 0 10 8 0 17 1 0 5 0 20 20 37 24 101 AUG 2005 CSIS DYS EDU LUB NUR Other Total Full Time Faculty 6 27 7 7 4 0 52 Part Time Faculty Staff Total 1 0 7 17 1 45 3 1 11 3 0 10 4 1 9 0 10 10 28 13 92 2005 CDD CSIS DYS EDU LUB NUR Other Total Full Time Faculty 10 43 14 16 8 0 92 Part Time Faculty Staff Grand Total 3 0 13 41 5 89 7 1 22 11 0 27 5 1 14 0 30 30 67 34 193 29 CTLT Special Events Faculty Institute 2005 The Fourth Annual Faculty Institute, Shaping the Learning Experience: Engaging and Retaining Students, was held from May 16-18, 2005 at One Pace Plaza. The conference illustrated the best practices in teaching and address a number of challenges that faculty face in the classroom, such as: Engaging Learners http:///www.pace.edu/engage Crafting the Learner Experience Research the Informs of Teaching Simulations and Scenarios Copies of the program and schedule are attached as Appendices D and E respectively. An archive of the conference is located at http:///www.pace.edu/ engage. An external sponsor for this event was Prentice Hall. On the first day (May 16th), Dr. Wang Sue of Columbia University delivered the keynote address entitled “The Multicultural Challenge at Pace University.” The workshop that followed the address helped participants apply principles of best practice discussed in the address to their own work in their departments. His workshop was based on his publication, Overcoming Our Racism. Dr. Mark Carnes, professor at Barnard College, was the keynote speaker on May 17th. Addressing “Reacting to the Past” in his workshop, Dr. Carnes applied the principles of this unique pedagogy. Other presentations were: Creating an Environment of Open Classroom Discussion—Sandra Flank & David Hapke Balancing the Scales: Enlisting a Total Community Effort in Building a University Affiliated, Small Urban High School—Arthur Maloney & Yvette Sy Integrating Environmental Initiatives at Pace—Michelle Land, Peggy Minnis, Lee Paddock, Rich Schlesinger, Robert Chapman & Claudia Green Book Clubs in the Classroom: Engaging Learners in a Social Process of Reading—Rochelle Frei Turning a Session Upside-Down: a Constructivist Approach to Information Literacy Instruction—Sarah Burns-Feyl, Karen DeSantis & Janell Carter Blackboard 6.3 – Discovering New Features—Melissa Brennan 30 CTLT Special Events Engaging Learners—William Sievert & Beth Treadway Engaging in Writing—Kristen di Gennaro & Marcie Williams Models Wanted: Facilitating Quality Qualitative Research Across the University—Joanne K. Singleton, John Dory & Sophie R. Kaufman Meeting Lubin Students’ Communications Needs - A Brand New Course— Robert Unger Practice What You Teach: A Case Study of Ethical Conduct in the Academic Setting—Sandra B. Lewenson, Marie Truglio-Londrigan & Joanne Singleton Exercises and Games for Creating Connection—Frances Delahanty The Student Perspective in Preventing Plagiarism—Patricia Brock & Brenda Santiago Engaging Learners in Reading in Our Content Areas—Christine D. Clayton The Evolution of Pace's TLTR with the Emergence of the Information Commons—James Stenerson, Sara Burns-Feyl & Steve Feyl Opinions about Distance Education at Pace - A New Attitude? - James Stenerson & Christine Moloughney Compassionate Communication in the Classroom—Frances Delahanty Creating Intellectual Community Online: Small Groups and Student Authority as a Means to Active Learning—Jane Collins Digital Repository: Publishing Online, Increasing Citation Incidence and Preserving Research -Rey Racelis Using Tablet PCs in the Classroom and Lab—Nira Herrmann Engaging Students in an e-Commerce Course with a Cyber-Shopping Project— James P. Lawler Providing Students with Offshore Outsourcing Software Development Experience—Christelle Scharff & Olly Gotel Media Patch Bay: Solution for the Sharing of Media Programs—Peter Carroll, Angela Apuzzo & Medaline Philbert Accelerating Research Activity at Pace University: Tips for Getting Grants and Including Pace Students in Research Experiences—Ed Leight, Victor Goldsmith & Harriet Feldman Thinking With Objects via Role-Play—Olly Gotel Teach the Course You’ve Always Wanted to Teach: Learning Community Teaching Circle—Linda Anstendig, Robert Chapman, Jonathan Hill, Bernice Houle, Rebecca Martin, William Offutt, Adelia Williams & Walter Raubicheck 31 CTLT Special Events Assessment Grant Presentations: Assessing Honors College Students’ Learning and First Year Experience Through E-Portfolios—Janetta Benton, William Offutt, Dhal Anglada & James Stenerson Using Performance-Based Assessment as an Exit Tool for Non-Native Speakers—Lisa Kraft Assessing the Impact of Special Discussion Groups on Student Achievement— Claire Berardini & Marcy Kelly Attendance The conference attracted over 280 participants throughout the Pace Community and from five community colleges (shown as Guest in Chart) within the metropolitan area, as illustrated in Figure 5. Figure 7 Overall number of participants by school/administration who participated in the 2005 Faculty Institute. CSIS 35 12% Administration 51 18% DYS 107 39% Guest 28 10% Law School 1 0% NUR 17 6% 32 LUB 25 9% EDU 18 6% CTLT Special Events Images from 2005 Faculty Institute 33 Pforzheimer Center for Faculty Development The Center for Teaching, Learning and Technology (CTLT) is the umbrella organization of the Pforzheimer Center for Faculty Development. The Center for Faculty Development provides opportunities for Pace University full-time– and adjunct faculty to improve their skill in helping students learn. The Center encourages faculty to strengthen their current teaching skills and expand their repertory of techniques to match their teaching with the needs of their students and the demands of their subject matter. Working in tandem with the Center for Teaching, Learning & Technology, the Center supports a wide variety of approaches to learning. Its offerings include workshops and Constance Knapp Co-Director demonstrations; mentoring by experienced colleagues; task groups to explore problems and develop solutions; and other individual or group activities designed to meet faculty interests. The Center is managed by two co-directors, Dr. Randi L. Priluck based in New York City and Dr. Constance Knapp in Westchester. Randi Priluck Co-Director (Image not available) Jim Stenerson Director, CTLT 34 Pforzheimer Special Events Each year the Center’s special events provide vital platforms for partnerships, networking, and promotion of best practices. The Center proposed to organized major professional development events in the 2004-2005 academic year. Below is a brief report on the status of these and other initiatives. Figure 6 illustrates an overall number of participants by school/administration who participated in the following professional development events. 2004 Fall Conference: Opening Doors to Research On October 28, 2004, forty-six Pace colleagues gathered at the Graduate Center in White Plains and participated in strategy development, brainstormed and established faculty-student partnerships. This conference highlighted efforts by faculty who engage in scholarly activities while enhancing teaching and studentfaculty relationships. Presentations by fellow faculty members, who participated in NYU’s Faculty Research Summer Seminars, and a panel of Eugene Grant facultystudent teams shared experiences and lead discussions throughout the day. The program is available in Appendix H. Teaching Portfolio Workshop During the first week of June 2005, twenty-one participants created their teaching portfolio. Participants documented their accomplishments for annual salary review and tenure or promotion applications; created a thoughtful, detailed reflection on themselves as a teacher that can be used as a baseline for continuing development; and, provided a summary that showed valued colleagues to get their ideas on how to add to your skill as a teacher (and, in the process, to share insights with them). Workshop facilitators Susan Feather-Gannon, Sandra Flank, Connie Knapp, Dan Tinkelman, and Randi Priluck provided a framework for structuring a Teaching Portfolio and the individualized support to get it done. The workshop concluded with a display of completed Portfolios at lunch on Friday, June 4. Teaching Portfolio, 3rd edition by Peter Seldin, was distributed before the workshop. Faculty Research Forum To enhance research collaboration at Pace University, the second Faculty Research Forum was held on January 28, 2005, video-conferenced between the Grad 35 Pforzheimer Special Events Center, White Plains and the Midtown Campus in New York City. This was an opportunity for ten untenured faculty to learn about research that their colleagues are conducting and to participate in an open exchange of ideas across disciplines. The program is available in Appendix I. Faculty Exchange Lunches The first Faculty Exchange Lunch of the academic year was held on October 6, 2004 in New York City and on October 7, 2004 in Pleasantville. A total of 46 faculty attended the lunches hosted by Randi Priluck and Jim Stenerson in New York City and Connie Knapp and Jim Stenerson in Pleasantville. This lunchtime discussion with members of student life and the counseling center focused on steps faculty members can take to promote a more vibrant learning environment for both faculty and students. The overall message was that students need to be guided and mentored in the classroom and that students appreciate faculty when they make themselves available to the student body. The second Faculty Exchange Lunch was held on March 3rd 2005 in New York City and on March 1st, 2005 in Pleasantville. The theme was “Strategies for Preventing Plagiarism.” The conversation at this semester's lunch centered on sharing teaching techniques that foster student respect. A total of 47 faculty attended the Spring lunches. 36 37 0 5 10 15 20 25 30 35 40 45 50 2004 Open Doors to Research 2005 Faculty FEL 2004 Fall PLV FEL 2004 Fall PNY Research Forum FEL 2005 Spring PLV FEL 2005 Spring PNY Teaching Portfolio Workshop 2005 Administration CSIS DYS EDU LAW LUB NUR Figure 6 Overall number of participants by school/administration who participated in professional development events hosted by the Pforzheimer Center for Faculty Development Staff Updates Dhal Anglada – Instructional Designer Dhal Anglada is university-wide Instructional Designer at Pace University. Based in the Center for Teaching, Learning and Technology, Dhal works extensively at both the programmatic level and with individual faculty to develop effective instructional approaches, with a special emphasis on the integration of technology. He has developed numerous faculty development programs to help faculty enhance their online and hybrid instruction. During the Fall ’04 semester, Dhal served as Acting Director of the department and successfully managed CTLT support staff, made timely submission of yearly budget request, helped plan an annual Fall Conference, chaired the Faculty Institute planning committee, and attended an international conference in Berlin. Dhal, who has spoken at several conferences, is also an Advisory Board Member of LearningTimes, an online community that provides free professional development for thousands of educators worldwide. Dhal holds an MS in Counseling, and a MEd in Instructional Design which he completed online. Roberto Rodriguez – Courseware Designer Roberto Rodriguez is one of the newest additions to the team who started during the summer '04. As part of the Instructional Design team, Roberto facilitated oneon-one sessions with faculty to demonstrate Blackboard. He also created various web applications using Coldfusion as the web-programming language. Examples of these applications include the ePortfolio Wizard, Syllabus Wizard, and a new registration system built uniquely for the department. In efforts to improve these systems Roberto has attended two training seminars for Coldfusion and will be completing certification in the near future. Joe Seijo – Courseware Designer Serving in his primary role as Courseware Designer for the Instructional Design team, Joe was responsible for supporting (through various meetings and workshops) group and individual faculty members from all schools with their initial, as well as ongoing, use of the Blackboard software for both asynchronous and/or hybrid courses. He facilitated numerous workshops during our semester Course Development Days, as well as our annual Faculty Institute providing tiered level faculty workshops on the use and techniques of the Blackboard software. Joe serves as the University resource for the digitizing and creating of streaming 38 Staff Updates media. He gained extensive knowledge with regard to digitizing hardware and software used to manipulate and create various formats of media. He assisted numerous faculty with the incorporation of streaming media into their respective Blackboard courses and other curriculum related projects. Joe facilitated a 4 day online seminar, in August 2004, geared towards understanding some of the challenges students have getting started with online learning, online assessment, design and critical elements of asynchronous teaching. Christina Moloughney Christine’s major focus for 2004-2005 was to establish the Online Support Service area as more a prominent function within CTLT and the University and further promote the support services available to faculty and students involved in Distance Education at Pace. Christine enlisted the assistance of CTLT’s student employee Julio Rodriguez to help with the redesign of the Online Communities. It was her goal to make these communities more attractive to students while providing them the necessary tools they would need to participate in their course at a distance. In Fall 2004 18% of the students completed the online orientation. As a further incentive to attract students to these communities and build campus community in an online environment, in Spring 2005 she designed an online photo contest. In Spring 2005 19% of the students enrolled in the Online Orientation completed the orientation. This past Fall Christine was responsible for planning meeting dates, agenda and minutes for the Provosts Council on Distance Education and in November 2004 in the absence of Dean Merritt and Jim Stenerson she chaired the meeting. Important initiatives that she oversaw this year included: The creation and distribution of the Distance Education student ID card, participation in the Sloan Planning Grant Initiatives which resulted in surveys to faculty and students, and reporting distance education enrollments and course section statistics for nationally reviewed surveys such as Middle States and the US News and World Reports Distance Education survey. Recognizing the impact that Project SPARTA has on the areas focused on by CTLT, Christine was involved in key discussions related to the use of the Pace Portal, communication strategies and change management. She participated on the 39 Staff Updates University Relations Team that assisted in the design of the Pace Portal and the channels that will reside there. She played a prominent role in the integration of the Blackboard Portal with the My Pace Portal and spear headed the initiative to establish a new Blackboard Portal design that would be consistent with MyPace and the University’s new style guide. Christine actively participated in many of the faculty development events hosted by CTLT: The Online Teaching Workshop, Course Development Days and the Faculty Institute. Furthermore Christine co-chaired the Sponsors and Gifts committee for the May 2005 Faculty Institutes, through her efforts and those of the committee over $12,000 in funds and raffle prizes were raised for this year’s institute. Christina Ojar As the Evening Support Program Coordinator, Chris considers it very important that the ESO both provides a high level of professional, and practical support to the evening faculty and student. Chris has provided essential services such as one on one assistance, a tutorial on MS PowerPoint Software, and instruction on the use of computers, the Internet and email. In order to be able to provide up-to-date advice and guidance to faculty and students regarding various learning and teaching matters, Chris has attended a variety of professional development workshops hosted by Learn to Excel, the Pace Center for Computer Learning and SAFEZONE. Chris is also active in the Information Management Officer Certificate Program, the Office Administration Series Certificate Program, Fire Marshals Program and the Administrative Staff Council. Chris is also responsible for the overall financial management and administrative resource for CTLT and the Pforzheimer Center for Faculty Development. Chris assisted in coordinating logistics and budget allocation for such events as Course Development Days, Faculty Institute, Partnerships at Pace for Collaborative Learning, Teaching Portfolio Workshop and Faculty Exchange Lunches. 40 Staff Updates James Stenerson Jim continued his PhD studies this past year and has started the writing the dissertation: “The Heuristic Value of Lewis Mumford’s metaphor ‘Megamachine’ in a Digital-Network Society.” Jim remains active in the Faculty Resource Network and continues to lecture on various aspects of Distance Education. He copresented at the AAHE Assessment Conference in Denver with Barbara Pennipede. Jim publicly recognizes the excellent work the dynamic team that drives CTLT providing for innovative faculty development. Jim is most excited about the closer relationship between the staff and the co-directors of the Pforzheimer Faculty Development Center. Jim continues to look forward to additional faculty development initiatives in the coming year. 41 42 APPENDICES 43
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