Facilities Mgmt Applications
Core CSU Enterprise Application Domains
All assist
in defining
RESEARCH
PORTFOLIO
CURRICULUM
MANAGEMENT
LEARNING &
TEACHING
SERVICES
IT
MANAGEMENT
PRODUCTIVITY
SUPPORT
CSU PROFILE
FINANCIAL
MANAGEMENT
FACILITIES
MANAGEMENT
STUDENT LIFE
CYCLE
MANAGEMENT
IDENTITY
MANAGEMENT
EMPLOYEE
MANAGEMENT
SERVICE
MANAGEMENT
Expands
into
Application List
8.5 ROLE
8.6 PERMISSION
ASSIGNMENT
8.7 PERMISSION
6.2 ORG. UNIT
1.1 COURSE
1.7 ACADEMIC
ORG. UNIT
1.2 PROGRAM
1.4 PROGRAM
COMPONENT
2.1 PROGRAM
ENROLMENT
6.4 ROLE
ASSIGNMENT
6.3 STUDENT
6.2 PARTY
6.1 EMPLOYEE
1.5 SUBJECT
4.2 FACILITY
1.3 PROGRAM
OFFERING
4.1 LOCATION
1.6 SUBJECT
OFFERING
2.2 SUBJECT
ENROLMENT
3.2 TIMETABLE
EVENT
3.1 SPACE
5.1 JOB
6 .2 PARTY
2.1 PROGRAM
ENROLMENT
3.1 SPACE
Accommodation
Management
Project
Management
Asset
Procurement
BEIMS
Building
Management
Asset
Register
Building Maintenance
Expands into
7. 5 ORG. UNIT
Identity Mgmt
2.2 SUBJECT
ENROLMENT
1 .5 SUBJECT
OFFERING
‘BEIMS’ Modules
3.2 TIMETABLE
EVENT
Curriculum Mgmt
1.7 ACADEMIC
ORG. UNIT
5.5 ORG. UNIT
Space Mgmt
3.1 SPACE
5.1 POSITION
7.2 OCCUPANCY
8.3 STUDENT
4.1 LOCATION
5.2 OCCUPANCY
5.4 MAIN JOB
1.3 PROGRAM
OFFERING
2.1 PROGRAM
ENROLMENT
2.2 SUBJECT
ENROLMENT
1.3 PROGRAM
OFFERING
1.6 SUBJECT
OFFERING
4.1 LOCATION
1.6 SUBJECT
OFFERING
5.3 JOB
4.2 FACILITY
4.4 UTILITY
6.1 EMPLOYEE
3.1 SPACE
Student Admin
Employee Mgmt
Fac Mgmt
Incident
Management
Change
Management
Reporting
Problem
Management
Cost
Management
Job
Management
Data Domains
Core Processes Stream 1: LEARNING & TEACHING
Prepare
Implement
Accredit Courses
Teaching strategies
Teaching -Deliver
Practicums
Accredit subjects
Learning materials
Review
Identify & Request
Library, IT ,Lab
resources, staff
Gather and Review
Graduate and Industry
feedback
Graduate
employment
Co-ordinate courses
Grad.further studies.
Performance related
funding.
Determine Student
Progress - Course
Evaluate Learning &
Teaching – School
Perspective
Core 1: Support Customers
Evaluate Learning &
Teaching – Student
Perspective
Scholarship of
Teaching
Graduation – process
transcripts
Understand
Services &
Facilities
Provided
Book of
Services ?
Determine
Course and
Discipline
Profile
Interrogate
Requests
Escalate /
Manage
Incidents &
Problems
Manage
Requests
Plan
Prepare
Implement
Outcomes
Review
Determine &
Communicate
Policies, Goals and
Priorities, with regard
to Research, RHD &
Post Graduate
programs with a
research component
Identify, Assess,
Allocate funding
(DEST Operational &
Industry)
Conduct & Manage
Research
Publications of
High Quality &
Impact
Review
performance and
priorities
Increase Completion
Rates in Higher
Degrees
Review of Policies
Identify Research &
RHD concentrations
for funding by RMC
(DEST)
Accredit Research
concentrations
Supervise RHDS &
Other Post Graduate
Students undertaking
Research
Developing Culture &
Capacity
Identifying & Developing
Partnerships
Core 2: Provide & Support Facilities
Determine
Requirements
Enhanced Research
Impact
Managing &
Monitoring
Partnerships
Securing & Maintaining
Human Resources – Intra
CSU
Develop
Solutions
Deliver
Services
Securing & maintaining
non human resources &
external Agencies
Understand the
Enterprise
Needs
Enhanced Research
expertise
Profile &
Reputation
of CSU
Core 3: Manage Portfolio
Current
Future
Implement
Building &
Equipment
Enabling Processes
Provide Secretariat
Services
Manage Building
and Infrastructure
Provide
Accommodation
and Catering
Facilities
Develop Staff
Provide Student
Administration
Services
Provide Library
Services
Provide Transport
and Travel
Services
Marketing e.g.,
-Manage alumni
-Manage
enterprises
Provide Business
Process Support
Services (IT,
Projects)
Develop Flexible
Learning Solutions
Provide Student
welfare services
Provide Learning
Materials
Provide Financial
Services
Manage Corporate
communication
Manage Research
Centres
Planning Processes
Develop Strategic
Plans
Develop Corporate
and Operational
Plans
Implement Risk
Management
Framework
Develop Budgets
Ensure audit
compliance
Ensure legal
compliance
Maintain
Relationships/
Services
Performance related
funding (DEST)
Support Supervisors
Manage Partners
Monitor &
Improve
Services
Attracting funding
Managing & Nurturing
RHDS, Post Graduate
Students Undertaking
Research and Staff
Attract, Select & Fund
Research Higher
Degree Students
Provide Human
Resources/Attract
high quality staff
Monitor
Performance
Core Processes Stream 2: RESEARCH & GRADUATE STUDIES
Manage Change
Secure
Government
Research funding
(IGS, RFS, RIBG)
Review
Performance
Determine
Facility &
Equipment
Requirements
Expands into
Procure
Facility &
Equipment
Plan
Facility &
Equipment
Retire
Physical
Assets
Review
Performance
Add to book of
services
Governance Processes
Council
Fulfil compliance
Reporting
obligations
Manage Facilities
Enabling Process Model
Enabling Processes
Enterprise
Process Model
Provide Human
Resources/Attract
high quality staff
Provide
Administrative
Services
Manage Quality
Manage Finance
Develop & Utilise
Methodologies
Manage & Develop
staff
Information
Management
Develop Procedures ,
Policies & Stds
Establish & Maintain
Partnerships
Provide Project
Services
Manage Budget
Governance Processes
Manage Risk
Develop Strategic
Plans
Administer and
manage contracts
Ensure ethical and
effective governance
practices
Communicate
Services
Communicate
Performance
Comply with Policy &
Procedure
Manage
Expectations
Measure & Review
Performance
Report Results
Provides
Processes
Provides
Applications
and Modules
Provides
Processes
1 2 3 4 5 6 SOA Plan
Application Module A B C x x x x x x Are assessed
Performance Indicators
Aspect
Business process
support
D E x x Business Value
Contributes to
(functionality)
Process / Module
Review
C x D E x x Process /Application
Review
2008
2009
Payroll Cairns
Post, Townsville
Distribution
Implementation
News.com.au
Network
Redesign
Registration
Implementation
Carsguide
Online to print
Print sales
Lead generation
Genera
News
Mags
Classified Adv
Genera Scoping
Field Sales
Model Pilot
Workforce Mgmt
NA Campaigns
Reqts & HL Design
Genera
Newsnet &
OLAB
Fujitsu Circs
Turned off
NA Perth
Data
Warehouse
R3
Combined Subs
& Circ system
National Distribution
System
National Subs
CRM
integration
Touchpaper : e.g., # of
Process detail.
Application design and changes to the app. ,
problem resolution.
integration design.
Reliance on Subject Level of available
Matter Experts
expertise to support the
application and its
elements.
Maintenance
Caution is required in Touchpaper: e.g., # and
Factors
how information relating nature of changes
/enhancements
to changes is
interpreted
Time: Vendor SLAs
Supportability
Relates to earlier
evaluation criteria such
as
• Complexity
(see earlier)
• Skills
availability
Architectural
alignment
Application of EA
Enterprise Architecture
principles and
standards to sourcing of
applications
Foundations
technology
quality/Base
Technology
Alignment
Extendibility /
Adaptability
Elements
EAI Workflow, Portal,
SOA (Project Based)
MapInfo replace
National Circ
System rollout
Technical
performance
Summary of the
evaluation of the ‘base
technology ‘ /
‘elements’.
National Subs
R3, 4
Subs EAI Enablement
DW R7
Data
Quality
Metrics
Connect Integrate
Newsagent
Gosford NAS
ESB Services
For Subs
Circulation
System
ESB Services
Online R2
NAB - GC
Fujitsu Subs
Turned off
NA Reporting
Upgrade Phase 2
Eloyalty / Telephony upgrade
Circulation
reporting
Single Desktop
& Server SOE
Active
Directory
National subs
Rollout 1A,1B
NA Reporting
Upgrade Phase 1
Single Customer Digital Asset Mgmnt
View strategy
Pilot
Single Desktop
& Server SOE
(Pilot)
Subscription Reporting
Alpha Subscription
Turned off
Implement QNP
Newsprint
Network Get
Well
DW R2 –
NA Reporting
Data Migration
Platform R1
Siebel 6 EAI
Enablement
Administration / Planning / Governance
ESB Services
For AR
Customer
Analytics
Customer
ODS
DW R1 – NA Reporting
Doc Warehouse
Strategy
ESB Services
Genera non - NewsNet
Doc Mgmnt
Pilot
ESB Services
OLAB R3
DAM
Strategy
ESB Services
For NA-M
ESB Services
OLAB R2
Data Mgmt
Policies
Privacy System
DW R4 – Genera
Reporting
Privacy System
R2
CC & Media Sales
Reporting
New Oracle
Platform
EAI Process
Integration
Strategy (SOA)
DW R5
ODS Strategy
Data Migration DW R3 –
Platform R2 AGAR ADVOL
MapInfo replacement
scoping
Siebel 6 De - Configuration
Domain
EAI Competency
Centre Rel. 3
DW R6
Data Migration
Platform R3
Solution Outline
Solution Release 1
Application design incl.
e.g., APIs
Customer Data
Integrity
Siebel 7 Upgrade
NA Melbourne
Contact Centre
Business environment Previous report from the
changes
architecture review
Availability and cost Relates to supportability
of support skills
above.
Field Sales
Rollout Complete
NA Arch Review
Fujitsu Newsprint
Turned off
(See Initiatives Handling
handout)
Genera NAM
Solution Release 4
Field Sales
strategy
Alpha Circ,
Dist Turned off
Genera NAA
Solution Release 6
Solution Release 3
NA National
Knowledge base
Solution Release 2
Genera
ADL
Solution Release 5
Siebel 7 capability
Awareness / scoping
NA Campaigns
Build & Implement
NA Campaigns
Prototype
Genera
Site CNG
NA Adelaide
Cyber$ell – Genera
Genera Nat Build
Integration
Scoping
Media Sales
FPD system
Genera
QNP,
QST, GCB
Genera NAS
Genera
Site NWN
Genera
NewsNet Pilot
OLAB Rel 1
Site 2
Image/Workflow
strategy
Genera
HWT
& HOB
Alpha Adv
Turned off
Genera
Genera NAB LDR
& GEE
OLAB R3
Membership
Mgmt Rollout
Vignette 7
OLAB R2
QST into QNP
Research
OLAB R5
OLAB R4
T&S
Upgrade
User surveys
Complexity
Genera
CP & TB
Carsguide
Upgrade
T&S
Online to Print
Process Knowledge base
– issues recorded
against processes
(applications are mapped
to processes)
Processes supported – Plans
indicator of criticality
Data Architecture
Application fit to
Enterprise Data model Review of I/O and actual
data stored.
What processes does
the application support.
High level and subprocess levels
Genera PST
Digital Rights
Mgmt
NewsPix &
Image Library
Archive
CareerOne (C1)
Re- Launch
Membership
Mgmt Strategy
C1
Upgrade
Multimedia
Deployment
C1
Online to Print
NI Technical
Integration
With News Ltd
Archive System
Upgrade
Migrate DT
To SS
Future
State
Fujitsu Adv
Turned off
Life cycle position
Genera NAP
Local trades
& services new Online to Print
Site launch
Strategy
NI Infrastructure
Upgrade
Multimedia Strategy
Carsguide
Upgrade
Fujitsu AR
Turned off
Enterprise GL
AR Rest
Technical remediation for NWN GL and AR
Distribution Strategy
CP system
into TB
An input into
Alpha AR
Turned off
AR HWT
AR LDR
Deploy AR v2 to
national instance
AR Build V2
2012+
Fuj Remittance
Turned off
AR CNG
AR NWN
AR NewsNet
2011
Mainframe Payroll
Turned off AR QNP
Payroll Rollout
Complete
AR V2 scoping
AR Build V1
Technical remediation for NI and News magazines
OLAB Rel 1
PST
Initiatives Handling
Process
And
Program of Works
Payroll QNP, Gold Coast,
Quest
Payroll NWN
AR Scoping/Strategy
2010
Data and
information
quality/timeliness
Information needed to Possible sources of
address this indicator information
Business
robustness
Technical
B x x x Facilities Mgmt A x x EAI Competency
Centre Operations
BPM Framework
ESB Services
Genera
NewsNet
EAI
Competency
Centre Rel.2
ESB Services
Online R1
AMC EAI Backbone
established
EAI Backbone
established (VAX,
Siebel, JDE, Fujitsu)
EAI Data
Integration
Strategy
Technology Enablement
Application Portfolio Roadmap & Strategy
Guides
ctivity 1 2 3 4 5 6 Duplication and Missing
Modules or Applications
Duplication and Missing
Applications
(Quick Wins?)
Teaching and Learning
University Process Applications Business
Determine Student
progress - Subject
Select Students
Operational
Attract Students
Facilities Process Determine Graduate
attributes
Review Course
Graduates
Facilities Maintenance Process
Model – Mar 2006
Determine Academic
Regulations
Provides
Applications
Outcomes
Student Learning
- Access resources
Application Health Check Criteria
Accredit
Name
Asset
BEIMS
BMS
Procure
PM
Accom
Keys
Ave
Outlook
Office
Indicator
Health 85
125 135 95
75
100 40
94
Bus/50 40 45 45 20 25 40 15 33 Oper/50 20 40 40 30 20 15 15 26 Tech/50 25 40 50 45 30 45 10 35 Crit High Med Med Med Med High Low Life
Maintain
Maintain
Maintain
Invest
Invest
Maintain
Retire
Application Portfolio Snapshot @ 26/10/XX
Process
1,2,7
1,5,3
2,9,11
13
12,16
18
2,9
Provides Data for