Charles Sturt University Leadership Development for Women Evaluation 2006-2012 Report - Appendices Written for the Leadership Development for Women Steering Committee APPENDICES Page 31 January 2013 1 Penny Davidson Appendices Appendix 1: Online survey ................................................................................................................................. 3 Appendix 2: Participant Interview Questions................................................................................................... 20 Appendix 3: Supervisor interview questions .................................................................................................... 21 Appendix 4: Invitation to participate in the online survey ............................................................................... 22 Appendix 5: Interview Information Statement for Participants ....................................................................... 24 Appendix 6: Interview Consent Form for Participants ..................................................................................... 26 Appendix 7: Interview Information statement for Supervisors ....................................................................... 27 Appendix 8: Interview Consent Form for Supervisors ...................................................................................... 29 Appendix 9: Summary of Online Survey open ended responses ..................................................................... 30 Page 2 Appendix 10: Detailed suggestions .................................................................................................................. 45 APPENDICES Page 3 Appendix 1: Online survey APPENDICES 4 Page APPENDICES 5 Page APPENDICES 6 Page APPENDICES 7 Page APPENDICES 8 Page APPENDICES 9 Page APPENDICES 10 Page APPENDICES 11 Page APPENDICES 12 Page APPENDICES 13 Page APPENDICES 14 Page APPENDICES 15 Page APPENDICES 16 Page APPENDICES 17 Page APPENDICES 18 Page APPENDICES 19 Page APPENDICES Page 20 Appendix 2: Participant Interview Questions APPENDICES Page 21 Appendix 3: Supervisor interview questions APPENDICES Page 22 Appendix 4: Invitation to participate in the online survey APPENDICES 23 Page APPENDICES Page 24 Appendix 5: Interview Information Statement for Participants APPENDICES 25 Page APPENDICES Page 26 Appendix 6: Interview Consent Form for Participants APPENDICES Page 27 Appendix 7: Interview Information statement for Supervisors APPENDICES 28 Page APPENDICES Page 29 Appendix 8: Interview Consent Form for Supervisors APPENDICES Appendix 9: Summary of Online Survey open ended responses No. 4 8 11 4 1 10 34 17 3 21 3 1 8 1 5 1 5 5 1 6 1 1 1 2 4 2 1 1 NB More than one code may be given for a single response. APPENDICES Page 30 Question 1: Why did you participate in the LDW program?1 aid promotion gain different perspective of CSU, learn more about meet aspiring women learn contemporary management practices learn tools for change (in dysfunctional workplace) nominated by manager learn leadership skills, increase leadership capacity develop career path, career advice mentoring networking skill development women only support for leadership, confidence indicator of interest in being a leader good feedback few other leadership development opportunities professional development personal development cope with bullying understand gender and leadership, and ethical leadership confidence dealing with academics heard mixed reviews to be part of the conversation about women and leadership curious about the program and impact on women leaders new to university understand what CSU values, wants in leaders gain strategies to balance life APPENDICES 1 11 6 1 1 38 1 11 17 2 5 5 23 2 7 1 1 9 7 13 2 12 7 4 2 2 3 3 4 3 1 1 1 1 1 1 1 1 1 31 Negative poorly organised mentor didn't work suited to professional staff course has potential but needs refreshing don't expect anything to be different or the organisation to have changed NOT skills on management and leadership frustrating waste of time you need to have clear aims to gain from it No. Page Question 3: How would you describe the LDW program to a female colleague? Positive looks good on your cv support women, supportive environment challenge self learning opportunity collaborative approach to leadership networking meeting interesting / intelligent women interesting / enjoyable / exciting worthwhile different for academics and professional staff career development - path opportunity to discuss / explore leadership space for self-reflection, understand you own strengths, career goals transformational confidence Self-directed learning value comes after the experience 'slow burner' understand the university - roles, responsibility and issues useful skills / tools learn about management and leadership learn / informative understand gender issues and challenges personal development professional development empowering interactive workshops peer group mentor opportunity Maggie great Question 4: Open ended response regarding learning benefits Positive specific leadership skills how to implement / practical hands on agrees with items in qu 4 CSU leadership culture has changed since doing the course (not question specific) broader understanding of leadership and leadership culture understanding of structure of university understanding of what kind of leader CSU values - but doesn't see on-ground support for this empowerment understand leadership as NOT positional or single style open to HEW5 models of effective leadership senior staff very helpful to PLG focus on women and leadership at CSU was useful 1 1 1 1 1 1 1 1 3 1 1 1 1 1 1 7 4 1 1 1 1 1 1 2 Page 32 Negative uninspiring program leaders suits lower level admin not academics not significant links to CSU context CSU expectations and actual leadership are not aligned with what is taught in course wanted a broader academic leadership advice no link to previous years deficit model rather than empowerment approach learnt from mentor not rest of program want more on promotion potential to learn above but didn't happen it focused on self-awareness No. APPENDICES Qu 5 clearer understanding of the university and tertiary sector learnt from my mentor not from the facilitators through my own investigation would have liked more of this learnt more but that was from fellow participants yes did learn yes re University no re tertiary sector opportunity for general and academic staff to get to know each other produce a Dummies guide for how the university operates 4 1 6 1 2 2 2 1 Question 6: Open ended response to building of confidence and skills Positive it was powerful - revelatory gets you to focus on your skills and weaknesses developed career plans am following chosen path - not of leadership have stepped down for lifestyle reasons moved from CSU at time thought didn't provide what wanted but now see missed opportunity provides transferable skills best professional development program know up to me to continue development taken on more leadership confidence increase of most benefit realised wasn't alone appreciated mentor appreciated support from other participants don't have leadership goals 1 1 1 1 1 2 1 1 1 2 1 1 1 1 1 1 3 1 1 1 1 Page 33 Negative couldn’t utilise what learnt - LDW token - limited opportunities, people appointed because they comply not for competence were left to own devices, unsupported have looked for courses outside of CSU difficult to maintain momentum after end success not attributed to program No. APPENDICES Question 7: Open ended response to networking and collaboration opportunities Positive visibility was a focus of PLG only with participants and mentor particularly through PLG and mentor particularly through mentor network helps maintain confidence network has been beneficial network provided support network has provided knowledge sharing hard to know what influence LDW had still see level 5 as having leadership qualities think this has improved in program maintaining network depends on individual and workload alumni would be good No. 1 1 1 1 1 2 1 1 1 1 1 1 1 Negative senior women closed shop - middle managers network more useful Haven’t increased network - many PGL left mentor not available feel unsupported and isolated don't think anyone's profile raised discord between values of program and CSU culture led to disenchantment with university PLG not a success 2 No. 1 1 2 1 1 Page 34 Question 8 and 9: Open ended response to complements other programs (27 out of 79 respondents had done other skill development programs) didn't know complementary - other programs met other needs only aware of GCULM - too demanding women's research skills was better for needs aware import for some women to address gender 1 1 1 1 1 1 APPENDICES No. 1 2 3 2 1 1 1 Page 35 Question 10: Open ended response to improved understanding of gender issues no gender issues where I work more aware of div/ school / faculty / other EO issues more aware of gender equity issues didn't feel program was about issues but developing women to step up disappointed at level of material - but understands program can't meet everyone's needs think CSU culture is greater issue eg expectation to sacrifice family facilitators did a great job re this APPENDICES Questions 11 to 18: Open ended responses to actions influenced by the LDW Applied for promotion helped clarify CSU not going to support my career development too early - constrained opportunities yes found the skills learnt useful in private area, senior leadership had already got promoted - gave extra confidence confidence to apply too busy to apply sensitised as to how to position self for promotion recognised need to be assertive about knowledge and ability network was influential No. 1 1 4 1 3 2 2 2 1 1 1 1 1 2 1 1 3 1 Participate in national or state committees too soon already did participation doesn't seem to 'count' toward profile at CSU 1 4 1 Higher duties confident to do so CSU senior exec support and resources to program helps build confidence to apply yes support to do so been told will go up because took on higher duties have a sense of aspiration no opportunity yet 2 1 2 1 1 1 1 Page 36 Achieved promotion strong link between LDW and career progress difficult to advance without supervisory experience contract to permanent confidence to keep trying, diff approaches to get where wanted to be increased profile amongst senior staff changed how approached staff confidence encouraged to think of self as leader but other factors prevented promotion APPENDICES Questions 19 to 30: Open ended responses to actions influenced by the LDW Influence policy confidence and promote change confidence to speak out Recognise that I do have the knowledge and that other staff value my opinion confidence and knowledge of university 1 1 1 1 Contribute / lead meetings Assisted with softening my approach/ be inclusive. definitely have more confidence now always been involved in leading meetings My leadership role has increased over the past year while is due to increased confidence. 2 2 5 1 Initiated or part of project yes with group outside my immediate section I have completed project work for many years I have more confidence all-round since doing the LDW, and a far greater understanding of my strengths/weaknesses Directed a project had already been doing research projects prior to LDW I am a lead in an area of professional focus now. Informal leadership at university Empowering other staff and team members has been a strong focus sif mine since participating in the LDW program. mentoring another staff member. I did so prior to LDW as well I have been much more confident in helping others helped me to see that I could help others 1 1 1 2 1 3 3 1 2 1 Page 37 Formal leadership at university Increased my sense of self-confidence more actively seeking out roles new position 3 1 1 APPENDICES Questions 31 to 40: Open ended responses to actions influenced by the LDW Informal outside university nothing new small business owner Very active member of a community, non-profit organisation here in Ballarat 1 1 1 Formal outside university (18 out of 76 have outside formal leadership. about half thought LDW had an influence) I am an executive committee member for a non-profit community organisation 1 More strategic committee involvement I have been placed on several committees since LDW and I have left one since doing LDW LDW made me much more aware of the need for this LDW was useful for exposing one to CSU politics 1 2 1 Enrolled in further study already studying already had plan have plans informal formal study :-) 2 1 1 1 Increased participation in CSU committees but would like to Here LDW was useful as it alerted my HOS that I was seeking such roles & led to a recommendation always had some involvement part of job no - trying to control stress and job demands 1 1 1 No. 2 2 1 2 1 1 1 Page 38 Question 41: Assist in removing barriers support all staff, and support women doing LDW support wasn't welcomed by supervisor at time more active pushing for equity helped work-life balance and perform job better leadership in the university has work to do hard to renegotiate workload at CSU work-life balance is a significant problem at CSU 1 1 APPENDICES Question 42: Open ended response to effectiveness of different program components timing and commitment difficult for mothers each component was a vital part of the whole. peer learning groups didn't work I didn't pick a very good mentor for myself. more guidance re role of mentor and mentee mentor aspect not well managed peer learning group good different way of managing peer learning groups needed mentoring good workshops poorly run some aspects on agenda not covered expand mentoring core program affirming program unsupported by HR would like formal link to past participants Question 43 to 46: Open ended response to type of learning preferred not sure what learning from creative processes various methods good enjoyed learning from peers still reflect on my chart of strengths like all types of learning learning that involves relationships and energy within the group insufficient formal learning mentor wasn't good match 2 3 1 1 2 2 1 1 1 1 1 1 Page 39 Question 47: Open ended response to knowledge of leadership enhanced my knowledge made me aware of what I knew Mostly from the diversity of participants some still a complete mystery to me 3 7 1 4 4 4 7 2 3 1 1 1 1 1 1 APPENDICES APPENDICES No. 1 4 1 1 1 1 5 1 1 2 1 1 1 1 1 5 1 4 5 1 6 2 40 10 1 1 1 1 8 1 10 1 3 1 1 12 3 2 3 1 1 2 Page Question 48: Suggested changes to the program dates clash with mothers commitments / school holidays confusing information from HR inadequate information no one there to meet participant longer second workshop open to HEW5 or lower facilitators late to some sessions mentors need more training / structure Maggie attendance to PLG good but suggestions better earlier ongoing support after program / follow-up specific projects draw on wisdom of previous participants more support during program - particularly PLG travel is tiring / time consuming felt of low importance content dated include more on power facilitators that embody leadership traits being taught some sessions that focus on just academic or general staff - run separately too self reflexive and internally focused have male leaders also present / reflect ditch creative components have over a longer time have over a shorter time promote benefits to broader university to foster cultural change selection of mentors - better match hard for mothers to be away from home extend mentoring ensure mentors are committed emphasised divide between ac and general staff add extra day to presentation component final dinner make PLG geographically organised sessions in Albury have same for men don't do presentation at end organisation was poor more information on CSU have a steering committee member available to contact a session on Albury mixed gender ok Question 48: Suggested changes to the program timing of first workshop difficult for stud service staff ensure conveys reality not utopia promote presentations more effectively allocate CSU hypotheticals less men bashing change culture of CSU presenters 'tired' alumni negative comments from male workmates opportunity for work placement or higher duties after ensure appropriate accommodation and comfortable classrooms 1 1 1 1 1 1 2 1 1 1 1 No. 23 13 2 3 1 14 5 1 3 1 1 1 3 2 3 5 1 Page 41 Question 48: Keep the same mix of staff women only facilitators knowledgeable content good presentation - ended up being beneficial all good style of delivery length of program HEW6 + peer learning group more time with PLG and mentors external consultants mentoring as part of the program enjoyed travel to campuses dates, venue, campuses fine Maggie element of fun No. APPENDICES No. 1 7 4 2 6 3 1 5 1 3 1 2 2 3 5 7 1 2 4 1 1 3 5 4 3 1 1 1 Page 42 Question 49: Open ended response to whether have been able to apply what you have learnt tried but organisation put initiative on hold have used more inclusive style with staff more mindfulness and thoughtfulness re leadership higher role better work with team members - improve way I interact better work life balance more confidence join committees recognise and value my leadership skills, strengths I asked to change work area - happy with decision clear meeting/group outcomes colleagues come to me for advice successfully mentoring chairing meetings being more aware of responses of other more confidence as a leader more confidence to speak up able to lead upwards able to bring together teams of people to work cohesively, collaboratively. have stepped up to challenges have confidence to ask executive staff for tips/ help l have tried to support own supervisor - more empathetic, willing to support his leadership confidence to take on informal leadership feel more in control of self, more reflection am more strategic more aware of different leadership styles and working with others promoting training for team members more confidence in team successful at promotion APPENDICES Question 50: Open ended response practiced leadership when not formally designated leader 62 of 74 said yes they did exercise leadership when not formally designated lead through developing processes to improve practice, promoting practices taking a positive proactive role in a team to analyse issue and develop strategies thoughtful structured responses / contributions in meetings more proactive in moving on ideas - seeking the right person to liaise with conscious of what I'm doing and effect on others empowering others to think of themselves as leaders being prepared to question the taken for granted being proactive when leader absent / run out of time contributing to union log of claims lead by example being more prepared to take on tasks have become source of advice for colleagues, and mentor being more confident to offer ideas training staff unofficially more proactive in meetings taking on leadership of informal staff groups speaking up for others I learnt the importance of taking a lead by sharing ideas and then having the confidence to step back and allow others to introduce their ideas. stood ground liaised and got commitment from more senior staff 2 3 1 1 1 7 1 3 4 7 6 1 2 1 2 1 1 1 1 1 1 1 1 1 1 1 Page 43 Qu 51 leadership challenges you now face how to break the boys club does not aid individual identification of strengths and weakness or provide strategies or learning paths Looking for leadership in a culture that is compliance focused. LDW wasn't very helpful for leadership realities at CSU balancing research with push to take on management how to deal with bossy people how to deal with attacks when you question managing up 1 6 APPENDICES 22 16 12 8 6 5 4 4 4 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 44 1 1 1 Page Qu 58 Other comment worthwhile / very good should get continued support more support from HR good idea - great way to support women meeting other women useful / networking engaging and professional presenters enjoyed the program mentoring useful would recommend benefits may not be immediate more promotion and support from the university more support from supervisors/ high level support needs to remain current - tired material rethink / revitalise significant impact on life achievable time commitment creative activities don't conduct survey on one week-old graduates - too early feels the program's worth needs to be evaluated to determine if should continue felt the survey wasn't anonymous (last questions) include both genders include level 5s might mean people continue their career at CSU instead of leaving Maggie as a role model men still are offered leadership positions in preference to women more buy in from supervisors more care in selecting participants more focus on CSU strategy offer every two years outside facilitators good participants should be prepared to take opportunities peer learning groups useful plenty of opportunities to contribute provided skills at important stage of career provides stimulating and safe environment for reflection social activities useful time away from work useful useful in personal life too was a complaint session worthwhile and left CSU as CSU not supportive APPENDICES Appendix 10: Detailed suggestions APPENDICES Page better skilled experts which embody the leadership traits one is trying to teach/convey; general & academic staff-focused sessions separately; women only participants is still useful to me, but having male leaders share their experiences worthwhile; ditch much of the creative work - too much superfluous warm-n-fuzzy distraction to me! really need to improve the quality of content - too selfreflexive & internally focused. Women only element - I strongly believe the program provides a great development opportunity for women and this shouldn't be lost. To gain maximum benefit though I believe there should be a program to educate men re 'how to work with professional women' - especially in those areas of the organisation where women are the minority or men are supervising a majority women team. This way you have the LDW women participants returning to a work environment that has also learnt and self reflected on gender related work areas. The aspect that needs to improve is the culture within some parts of the university. It is not appropriate to espouse potential values and then the culture that fosters and appreciates those values not exist. It cannot be the women who graduate from the program to be solely responsible for changing culture. It must be a reciprocity between graduates and the existing culture within the university to develop and value leadership at all levels by both genders. the length is good. The dates could perhaps be made outside of school holidays, once again not being aware of women's life/work balance. It would be good to have main one at Wagga and the other two at Bathurst and Thurgoona...share the travel Mix of staff was good The level could perhaps be flexible to include some level5s important to have the women only program. the presenters were good. Delivery excellent, perhaps more support during the year, with a blog/forum. readings. discussion Mentoring needs to be supported with PD for both mentors and mentees, as this is a complicate process. Peer learning group was excellent, though I hear some of the others were not so. The content could be updated as the initial readings were out of date. I'm sure the focus could be the same, but more One of the positive aspects of the programme was having both academic and administration staff involved. I found some of the frontloading at the beginning of the workshops was not particularly valuable for the following activities. Whilst I appreciate the peer learning groups must be self managed and self motivated, it would be useful to have mentors/monitors with responsibility for each of the groups, in my year, our group was fantastic, however there were some very dysfunctional groups and this seemed such a waste of opportunity. The length of the program was good. Long enough to bond as a group, share experiences and have that break from work enabling you to think and reflect. Dates were terrible. Missed my children's first day of school, and then the 3rd session was during school holidays. Venue's were adequate. Would prefer it shared across all campuses and not just WW and BX every time. Level of staff were ok. We didn't have anyone at Director level or above which was disappointing. Women only was good during the program, however there is a lot of resentment from the males in the workplace. Presenter Maggie was excellent! The style of delivery during the workshops with Maggie were excellent. The organisation and communication by HR was non-existent and participants strongly felt that this program was not a HR priority or supported. Mentoring was a real positive out of this program! Past experience of mentoring was not great, but this time around I got a fabulous mentor who has generously given her time and knowledge and I hope our monthly cuppa's will continue as I always come away with a lot to think about. Peer learning groups were great. Lovely bunch of ladies and we all developed a great friendship and felt safe sharing our issues and helping one another. We all shared frustration at the lack of information regarding the final presentation during the course. We are all extremely busy and did not receive any formal information about what we had to present until a couple of weeks beforehand. Program content was good. Excellent readings provided and I especially loved the personality discussions. Overall the program was beneficial and I am glad I participated. The two negatives would be 1. the comments from male workmates who feel they are not offered any leadership program, and 2. the total lack of organisation and communication from HR. Aside from allocating a mentor (very late!), I have had no communication from anyone within HR during the entire process. Very disappointing as previous participants spoke highly of Deb Bell and her passion and involvement in the program. Us 2012 participants had no advocate. 45 Suggested changes: APPENDICES 46 Page I found the length of the program to be good not too much and not too little. The only suggestion might be to add an extra day on the final presentation, I felt it was a bit rushed after presentations where I think we had about an hour to reflect on things with Maggie. I would have liked a final dinner or something to give each participant opportunity to reflect with each other. Dates were fine, venues and campus locations was ok, - it was good to have it at Bathurst and then at Wagga and then at Bathurst again. It meant the travel was shared around and we could visit our peers workplaces. I enjoyed the mix of general and academic staff as well as levels, it enable many perspectives to be brought to the table and quite a lot was learned from that. At first I wasn't sure why it was only women - I didn't want to attend a men bashing session, but I soon realised that is not what it was. The important reason for it to be only women was that there are specific challenges that women face and it was easier to discuss these in a women only environment. The presenters (Maggie) in particular were fantastic and she oozes with expertise. She had my attention from the start with her delivery methods and knowledge. She seemed to know when it was important for her to talk and when others should. She encouraged everyone and I felt she had a special knack of bringing the best out of people. The mentoring I found extremely useful, I would encourage a mix of mentors not just women, I had very supportive male mentors where the relationship still continues long after LDW is finished. The peer learning groups were useful in that it teamed you up with colleagues that were facing similar challenges as you. Again peer group support continues long after LDW finishes. The program content seemed very relevant and there is nothing that comes to mind that I would take out. * The dates for the entire program did not work and did not take the participant group to heart. The first workshop clashed with the first day of school which meant several mothers withdrew from the program. This workshop also clashed with the introduction sessions from Andy Vann which meant any women looking at becoming leaders through this program did not actually have the opportunity to meet our new university leader. The second workshop was the week of Mother's Day which meant mothers with pre-school & primary school children were missing the mother's day activities at school and the final workshop was in the last week of school holidays and backed onto a long weekend which is when most mothers take leave for holiday's with their families. Given this is a women's program it didn't consider the role of women at all. * the dates/times for the F2F workshops were inconsistent between the acceptance letter, the email sent from HR and the HR website. This was confusing and frustrating. No diary invites were sent to cover all days you were required to be in attendance, no outline of the days (which was a big issue at the final workshop when no one was there to greet or give instructions. We didn't know if we had more time in the morning or if this was it and we needed to be ready to go by end of first day). Overall HR organisation was pretty poor. *The second workshop could have been a full week to make the learning points more in-depth *mix of staff was good though quite a few of the academic staff dropped out. * I think this course should be open to at least HEW 5 but potentially lower. The program is not just about positional leadership and if some of our lower level general staff felt more empowered about their role in the university then they would likely help in turning this culture around *women only program is fantastic, I think we bonded more strongly because of it though I would happily go through the program with men as well * the presenters were very knowledgeable about their topic though they were late to the 1st and 3rd sessions which reflected poorly on them. Sufficient travel time should be provided even if this means they arrive a day early (like the participants have to!) *Mentoring needs more training/any training for mentors but was still hugely beneficial for me * Maggie attended some of the peer group meetings in July and had some great suggestions for how we could get more out of the meetings. These suggestions would have been better received at the beginning given we had been meeting for nearly 6 months by that stage * content was brilliant. I didn't see the point of the final presentation especially the need to be creative as this was out of my comfort zone but it was hugely beneficial and taught me that leaders step up even in uncomfortable situations. commence in April, instead of January and make the program more condensed; greater follow up with peer learning groups; more mentor training; feedback to broader university community about the benefits and learnings of the program in order to bring about cultural change There needs to be an internal facilitator who co-facilitates with Maggie to ensure that the CSU leadership culture and aspirations are embedded in the program. Opportunities for work placement and or higher duties should be offered to women who are either on the program or who complete the program. Ongoing alumni support so that LDW woman get to share practice either F2F or online community. Provide more opportunities for alumni to provide mentoring and support to program participants. I argue that it needs to stay woman only, HEW5 and above & continue to mix academic & general staff. Page 47 All of the above It would be good to have some ongoing support, specific projects perhaps to address, be able to draw on the wisdom of previous participants in a more formal way instead of really being left in the dark to muddle through. the time and effort is a big investment. Facilitation of the f2f days was great, but no nearly enough ongoing support between times- maybe we should be more self directed, but it felt like we were abandoned. Mentors deserve support, training, advice, mutual support group, even just some simple clarification about what their role is, and how they might get something out of it too. Dates were shocking- school holiday times don't work. Wagga is best campus for these vents as Bathurst is too much travel....or consider Albury, Port Macquarie. Mix of staff is good- although could do with more Discussion as this is one of the biggest divides. Have all the very senior people done the course? It felt a bit low grade. low importance. Style of delivery was excellent. My peer learning group didn't work- too much effort for the return, we were too small, and would have been good to have some more support in this area. Program content seems fine- possibly a bit dated? Also would like to see more explicit addressing topic of 'power'. Possibly not long enough- the year was really only 6 months by the time we got mentors etc. Would be good to have some formal ongoing opportunities to continue (I know we can do this ourselves, but it is always about doing it ourselves, why not actually provide some assistance with supporting ongoing leadership development for those that want it). mix of general and academics staff very necessary could benefit from male key speakers dinners together would allow more reflection & conversation some discussions needed to continue at times not shut down Dates to be changed to when it is not school holidays as this did affect attendance. It is important to retain a mix of academic and general staff as participants, as this contributes to the university-wide network value of the course. I also think that there should be some facilitation by senior university staff - the facilitators are good - but don't 'get' the CSU culture. The peer learning groups are too ad hoc - there is a lot of lost opportunity for rich learning that is not capitalised on because they are not facilitated in any organised or meaningful way. Venue and campuses are an important factor and appropriate accommodation for both sessions and participants is important. ensuring comfort for participants is key as hot classrooms and uncomfortable seats is not a positive experience. the mentoring program could do with more support and clearer parameters and guidelines for both mentors and mentees. I felt that I didn't always have easy access to my mentor nor knew how much I could expect from him. It is good to have a mix of general and academic staff to provide a good mix of knowledge, skills and experience. I felt as though it emphasised the "great divide" between Academics and General Staff to some extent. Academics in my peer group expected the 2 General Staff members to organise meetings and contribute more as they were too busy. Other General Staff found this to be the case too. Perhaps there could be a day for both as separate entities. There should be some more men involved. Mentoring process wasn't very clear. If you've never had a mentor and you have low confidence this area is very difficult to maintain. I feel Level 5's should be involved as it may give them confidence to apply for Level 6 positions. APPENDICES Page 48 Other comments: It may need revitalisation or rethinking but what is crucial is that women specific leadership programs be provided at CSU so that women get the boost and confidence they need to apply for and understand the strategies and 'hidden' messages behind promotion etc. The clear message of CSU support for LDW is that women MATTER at all levels - and particularly at senior level. We need to have this reiterated in practice and resourcing, as well as in policy. LDW does this well. The networks I formed with other women across academics and general staff and with senior leaders were invaluable. I think this was a great program and I probably appreciate it more now than I did straight after doing it. I really enjoyed doing the program and found it very achievable with time commitment whilst working full time in a busy role. It complemented and enhanced my role with the ability to integrate the learning into my everyday working life. One aspect that may be considered for inclusion at a more detailed level is focussing more on the University strategy. I think it would be valuable to consider opening the program to both genders and possibly also to select level fives. Perhaps those who have indicated finding it a challenge to make the next step in their career development, those that have been in their position for a while and who can demonstrate that they have taken on informal leadership roles and whose supervisors can provide a genuine case that the Level five would benefit. I have seen a few very good contributors with loads of potential leave the organisation because there has not been any opportunity for career progression in their area. Doing this program could open up opportunities outside their current work unit and CSU could benefit by keeping some really proactive people who have gotten bored and sought career advancement elsewhere. This years experience and the 'professionalism' of this course was severely let down by the lack of the element of a 'host' for participants who arrived at the venue and in the absence of the presenter. It would be nice to have a HR rep at all the sessions and there to also provide support to the presenter. This was present in the first workshop, but was seriously lacking in the second and third. It was quite embarrassing for our presenter and the other participants all shared this view. This is not aimed at any single person, but could have been better supported by HR. The LDW is an important component of the leadership programs at CSU. I suggest that selection of participants is more comprehensively planned. What I mean is - at the moment if you want to do this program & your supervisor approves then you nearly always get in. There needs to be more buy in from supervisors and senior management so that selection needs to be more thoughtful with the future leadership of CSU in mind. It's an expensive program that needs to be a better investment in our future. APPENDICES
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