An Evaluated Student Support
Program for a Large Scale
Sakai Implementation
Les Burr
Director, Student Services
Charles Sturt University - Australia
Paris 17,000 kms
Charles Sturt University
ORANGE
CSU in Context
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35,000 students including 20,000 DE
First generation to University
50% of students: equity groups
Regionally based
High risk to “assume” internet
access
http://www.oui.net
2002:
Online forum participation showed ….
women …..
www.oui.net
older …….
www.coolopticalillusions.com
rural ….
sgrhs.unisa.edu.au
Prehistoric portal, OLE and
eBox – all in house developed
“….change flourishes in a sandwich.”
(Pascale 1990)
2003:
Active users at 90% / month
www.waol.org
2004: Call out to profiled students
img1.travelblog.org
Call Out Results
Visited online
Not contactable
Not visited online
n = ~ 600
30% had not visited online
• 122 students (out of 8,000)
• 39 Haven’t had time yet
• 32 Withdrawn
• 21 Password issues
• 30 Internet access issues
Internet access issues
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No internet
Faulty internet
No computer
Faulty computer
eLiteracy
Disability
14
6
3
3
3
1
• 10 students “could not access the internet from
anywhere”
8
www.mikesegalart.com
www.tvacres
2005:
Minimum internet access requirement:
60 minutes
• CSU students - 50% equity groups
• 100% online participation by students
• Built for Generation X DE (resource rich,
time poor)
• … suits Generation Y oncampus (mobile,
right now, just for me)
CSU’s online environment now
turning 12 ….. thinking about
grandchildren – in internet years
..its BMI is heading toward 30
cartoonstock.com
…. was appearing a little
wrinkled
and definitely needs a new red
sports car in 2008!
Project : Student Awareness
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Student awareness
Support materials
Staff responsibilities
Student access
Evaluation
Principles
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Formal project management methodology
Project Manager : Liz Smith
Learning organisers
Authentic, situated learning
Principally online
First site into production
Provide safety nets
Evaluation by students and QA
Learning Organisers
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Posting to every subject forum in late 2007
eBox message
Public web site
Print info to new students
• AND ………………….
“interact is coming”
on 2007 student statement of
results
www.shirtsnob.com
Fridge magnet
Login page
Screen saver
Authentic, situated
learning
Safety nets
wealthisgood.blogspot.com
Evaluation
Quality
Assurance
1200 free form
comments
media.pureprofile.com
Kerry McKenzie please call home !
http://www.csu.edu.au/division/studserv/online/interact/finalreport.pdf