Cisco TelePresence FindMe
Cisco TMSPE version 1.0
User Guide
April 2012
Contents
Getting started
Keeping your FindMe profile up to date
Changing your provisioning password
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Getting started
Cisco TelePresence FindMe gives you control over how you are contacted: on any device, at any location,
through a single FindMe ID. Set up a list of locations such as "Office" and "Home" and associate each
location with a prioritized list of devices that callers can reach you on, even when you're on the move.
Supported devices include telepresence endpoints, mobile phones, voicemail systems, and more. You can
also set up rules to redirect calls if devices are busy or unanswered.
For example, set up your FindMe so that it calls you on your desktop videophone first. If there's no answer
after 10 seconds, it diverts the call to your mobile phone, or if your desktop endpoint is busy, choose to divert
the call to your colleague's endpoint instead.
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Getting started
Signing in
To start using your organization's FindMe portal, you will need a link to the web page, usually provided by
your administrator. Open the link with a web browser and sign in.
Supported browsers
Supported web browsers include:
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Microsoft Internet Explorer 7.0 or later
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Firefox 3.6 or later
Other browsers may work, but are not actively tested and supported.
Your FindMe video address
Your FindMe video address is the address that people need to use when contacting you for FindMe to forward
calls according to the rules you specify.
To see your FindMe video address, click the drop-down arrow next to your name in the top right corner of the
page.
Setting up your locations and devices
A location in FindMe is a set of call forwarding rules that apply to a specific location, such as home or office,
or situation, such as being on travel or only wanting emergency calls.
A device must be reachable by video address or phone number. It can be a a telepresence endpoint, a
FindMe video address for another person or group, a telephone, or a voicemail system. For each location, you
must specify the devices to use:
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Initial: try this device or these devices first.
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If busy: if the initial device is busy, try this instead.
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If no answer: if there is no answer on the initial device(s), try this instead. Note that if you have any sort of
auto answer feature or voicemail active on your Initial device, the call will be considered as answered and
not forwarded.
FindMe will start working automatically once you have a location with a minimum of one initial device set up.
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Getting started
Your administrator may have created locations with default behavior for you and may also have set
limitations on which parts of your setup are available for editing.
Selecting your preferred devices
If the required locations and devices have been set up by your administrator, but you want to change the
order of preferred devices for a location, do the following:
1. Open the location that you want to modify by clicking the Edit button (pen icon).
2. Use the check boxes to select which device or devices should be initial, meaning the first to ring when this
location is active, and which devices should be attempted if the initial device is busy or unanswered. A
minimum of one initial device is required. Busy and No Answer devices are optional.
3. Click Save.
Adding a location
If you want to add a location to your FindMe setup:
1. Click the Add Location link to the right above the listing of existing locations.
2. On the Add Location page, enter a display name of your choosing for the new location. You may also use
the drop-down arrow next to the input field to select an icon to represent the location, such as a home or
office location, or a train or car for a travel situation.
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Getting started
3. If additional devices are needed, click Add New Device. A new line is displayed below any existing
devices.
4. Add a display name for the new device and one of the following:
l A video endpoint address. The endpoint could be a physical video phone on your desk or a program
like Cisco Jabber Video for TelePresence. The video endpoint address may take different formats, but
usually looks like an email address.
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A telephone number with any additional codes such as international dialling codes or special prefixes
assigned by your system administrator.
5. Click the drop-down arrow and select an icon to represent the device.
6. Click the Create Device button (save icon). Repeat these steps for as many additional devices as
needed.
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Getting started
7. Use the check boxes to select which device or devices should be initial, meaning the first to ring when this
location is active, and which devices should be attempted if the initial device is busy or unanswered. A
minimum of one initial device is required. Busy and No Answer devices are optional.
8. Click Save to create your location and return to the FindMe Locations page. You will see your new
location and a brief summary of how it handles calls.
Note that once you have added a device to one of your locations, it becomes available for selection in all of
your existing locations and any new locations that are added.
Adding a device to an existing location
If you want to include a device that is not listed in your existing locations:
1. Open the location you want to modify by clicking on its pen icon. The Edit Location page opens.
2. On the Edit Location page, click Add New Device below the device listing. A new line is displayed below
the existing devices.
3. Add a display name for the new device and one of the following:
l A video endpoint address. The endpoint could be a physical video phone on your desk or a program
like Cisco Jabber Video for TelePresence. The video endpoint address may take different formats, but
usually looks like an email address.
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A telephone number with any additional codes such as international dialling codes or special prefixes
assigned by your system administrator.
4. Click the drop-down arrow and select an icon to represent the device.
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Keeping your FindMe profile up to date
5. Click the Create Device button (save icon). Repeat these steps for as many additional devices as
needed.
6. Use the check boxes to select which device or devices should be initial, meaning the first to ring when this
location is active, and which devices should be attempted if the initial device is busy or unanswered. A
minimum of one initial device is required. Busy and No Answer devices are optional.
7. Click Save to create your location and return to the FindMe Locations page. You will see your new
location and a brief summary of how it handles calls.
Note that once you have added a device to one of your locations, it becomes available for selection in all of
your existing locations and any new locations that are added.
Keeping your FindMe profile up to date
FindMe starts working as soon as at least one location with one initial device exists. Note that the forwarding
rules can only work effectively if you:
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Set your active location on a regular basis, provided you have more than one location.
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Make sure to edit devices and locations if your work situation or set of available devices changes.
Setting your active location
When you have set up your devices and location details, indicate your current active location. If only one
location exists, this will automatically be used as the active location.
Check the location's Active check box to set it to active:
The current active location is indicated by a blue border:
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Keeping your FindMe profile up to date
Editing or deleting devices
If you need to modify the details for an existing device:
1. Open a location by clicking the Edit button (pen icon).
2. Hover the line of the device you want to change details for, and click the Edit device... button (pen icon) at
the very right.
3. You can now modify any fields that become active for editing. If some devices were set up by your
administrator, you may not be allowed to modify the address or number for these details yourself.
To delete the device completely:
1. Open a location by clicking the Edit button (pen icon).
2. Hover the line of the device you want to delete, and click the Delete button (X icon) at the very right.
Deleting locations
To delete an existing location:
1. Make sure the location is not currently active, or you will not be able to delete it.
2. Click the X at the right end of the location listing.
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Changing your provisioning password
Changing your provisioning password
Your provisioning password is the password you use when signing in to provisioned devices such as E20 or
Jabber Video. Note that if your standard Windows username and password are used for Jabber Video, your
organization is most likely using single sign-on, and changing this setting will have no effect.
To change the password:
1. Click the arrow next to your name to make the menu drop down.
2. Click Change Password.... Two input fields are displayed.
3. Enter the desired new password in both input fields.
4. Click Change.
The password change will take effect immediately.
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Changing your provisioning password
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
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© 2012 Cisco Systems, Inc. All rights reserved.
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