SERVICE CENTERS Get the most from your Rosemount® brand of products SUPPORTING YOU WITH SPEED AND SIMPLICITY Your local Emerson Service Center covers your needs. • Dispatches Emerson service personnel •Delivers Rosemount products and replacement parts • Performs product diagnostics and repair services • Conducts Emerson’s Educational Services for Rosemount Products The products, services and solutions you need are conveniently nearby The unmatched experience of working with a world class process management company is brought to you by your local Emerson™ Service Center. It’s your go-to place for OEM service, training, process expertise, and the Rosemount products and parts you rely on. From one convenient location, you’ll get our full range of support to help keep your processes running efficiently and productively, with more consistent results and far less downtime. Quick Ship*. There’s no need to maintain an inventory of process-critical Rosemount products. Your local Emerson Service Center keeps them in stock so you can avoid the hassle and expense of onsite warehousing. Most of the Rosemount products and parts you need for routine maintenance and emergency repairs can be calibrated, configured and shipped within a day of your call. Tapping into the capabilities of your local Emerson Service Center is the best way to maximize the value of your Rosemount products across the life of your plant. Every Emerson service personnel that works in your facility is factory trained, and certified on Rosemount products and experienced in your industry. SERVICE CENTERS Your go-to place for products, service and training When your process is down or simply not running right, costs relating to lost production, inefficiency and poor quality add up quickly. So remember: we are strategically located in your area, providing the products and services you need— when you need them. + + Service and repairs – – Performed by Emerson service personnel who are factory trained and certified on Rosemount products and understand how your processes need to run and how to optimize the performance of your products + QUALITY ASSURANCE All Emerson Service Centers follow the guideline standards stated in ASME Section VII Appendix 10 and ISO 9002:1994. We operate in compliance with industry-leading quality programs including ISO, ASME, ISA and API. +SAFETY Within Emerson Service Centers, and when reviewing your processes and facility, safety is the top priority. Emerson service personnel are trained on more than 60 environmental, health and safety procedures. And they are required to follow a checklist for customer site safety. As a result, Emerson’s Total Recordable Incident Rate and Total Lost Workday Rate are well below industry averages. + LEARN MORE + + Critical parts inventory – – A wide inventory of Rosemount products and parts kept in stock, tailored to reflect the installed base of local customers and customized to meet your needs + + Online ordering at store.rosemount.com* – – Register to see Rosemount products at the price you expect – – Select Quick Ship from the Emerson Service Center for SAME DAY & NEXT DAY pick up. + + In-house bench services for repairs and simple device customizations – – Service personnel perform diagnostics, calibration, machining and fabrication services – – Products are restored to our certified OEM standards, to help you meet legal, regulatory and safety requirements + + Educational Services – – Build your staff’s ability to verify installation, operate and maintain process measurement products to improve process efficiency and productivity – – Continuing Education Unit (CEU) credits available for many of our training courses * Available in most world areas. Learn more about Emerson’s Lifecycle Services for Rosemount products at www.rosemount.com/ lifecycleservices Latin America Regional Office Emerson Process Management 1300 Concord Terrace, Suite 400 Sunrise, FL 33323, USA +65 6777 8211 +65 6777 0947 [email protected] + EMERSON CERTIFIED. TRUST THE INDUSTRY LEADER. When you invest in Rosemount products, you expect a higher level of performance. You can count on factory-trained and certified experts for all diagnostics, field service and repair on Rosemount and other manufacturers’ process measurement products. With an expanding network of service capabilities across the world, rest assured we are where you need us—when you need us. The Emerson logo is a trademark and service mark of Emerson Electric Co. Rosemount and the Rosemount logotype are registered trademarks of Rosemount Inc. All other marks are the property of their respective owners. © 2015 Rosemount Inc. All rights reserved. 00807-0500-6187 Rev AA 04/15
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