Emerson Valve Automation Lifecycle Service
When and Where You Need It
Regional Service Capabilities
Reaching Beyond - Middle East and Africa Service Hub
Emerson’s World Area Configuration Centers
(WACC) and local authorized service facilities
differentiate us from everyone else.
We have experienced technicians, cutting edge
automation facilities, high-quality standards and
a strong dedication to serving our customers
throughout the life-cycle of their valve automation
packages.
IRAQ
DOHA
Our team of service engineers are standing by 24/7
ready to assist our customers on all aspects of valve
automation and control.
JUBAIL
DUBAI
AL KHOBAR
ABU DHABI
They have been specifically trained and certified to
expertly handle all of Emerson’s brands and those of
other major valve and actuator manufacturers.
We have employed a strategy called
“Think Customer” - a business-wide initiative to
create a more external, customer-focused culture
and to encourage employees to make sure that their
daily services to customers are based on actions that
will ensure a benefit to the customer.
WACC
- JUBAIL, KSA
- DUBAI, UAE
- JOHANNESBURG, SOUTH AFRICA
TECHNICIANS
SALES OFFICE
- AL KHOBAR, KSA
- IRAQ
- DOHA, QATAR
- ABU DHABI, UAE
SOUTH AFRICA
Mission
Our Goals
Our Offerings
To offer premier level lifecycle services and
provide a regional lifecycle service network
to cater to the demands of our growing
base customers. We keep investing in our
people to develop them into highly skilled
workers who will provide the best quality
solutions to our customers on time and
become their trusted advisors.
• Cater to increasing customer
expectations
• Leverage service facilities in World Area
• To provide supreme service to our
customers from quote stage, through
design phase to lifecycle services
• Startup and Commissioning Support
• Annual Maintenance Supports/
Contracts (SLA’s)
• Spare Parts Management Program
• Retrofit Projects
• Education & Training Programs
• Turnaround Management
Highlights
• Certified service teams are able to provide end-to-end installation and commissioning
support
• Troubleshooting & Fault Diagnosis
• Site Survey & Audits of existing equipment (On-Off Valves & related instrumentation)
• Working from basic valve data, we can offer sizing and selection to match existing valves &
replace existing actuators mounted across installations. We specialize in the retrofitting of all
types of actuators including commissioning assistance
• Recalibrating actuation to ensure Actuator operation, in line with changing Valve torques of
ageing Valves
• Additional diagnostics to monitor health of the Valve
Startup and
Commissioning Support
Annual Maintenance
Supports/Contracts
Spare Parts Management
Programs
• Supervision of correct installation
• Pre-commissioning and validation
testing
• Start-up and live operational testing
• Post-commissioning support and
handover
• Preventive Maintenance - For
maximizing systems reliability and
performance
• Service Maintenance Agreement - For
complete confidence and peace of
mind
• Lower total cost of ownership and
maximizing ROI
• Immediate availability of spare parts
• Minimizes any downtime caused by
product defects
• We provide support to ongoing
preventive maintenance and repair
activities
• Save money, simplify logistics and
shorten lead times
Before
After
Retrofit Projects
Education & Training Programs
• Emerson has experience in Retrofitting Actuators, including
overhaul, repair and replacement of Top Automation that is
already installed as part of existing plant
• Retrofitting Actuators to Valves in line is a safe and cost-effective
solution that minimizes plant disruption
• Working from basic valve data, we are able to offer sizing and
selection to match existing valve, and replace existing actuators
mounted across installations (including ageing assets)
• Our design service is backed by a Factory-Trained/Certified
Installation service team, who are able to provide end-to-end
installation and commissioning support
We can help assess your company’s training needs and design
a suitable training program to help your group be successful
with their valve assets by offering customized on-site courses,
minimizing time away from work, travel & lodging costs.
• Targeted, flexible training tailored to your organization’s needs
• Numerous topic and learning platform combinations available
• Training delivered by experts. Certified instructors have
application expertise and field experience
For more information about all our products and services, please visit our web site
www.emersonprocess.com/valveautomation or contact one of our sales offices.
P.O. Box 17033,
Jebel Ali Free Zone
Dubai, United Arab Emirates
T +971 4 811 8100
F +971 4 886 5465
P.O. Box 10305
Jubail 31961
Saudi Arabia
T +966 3 340 8650
F +966 3 340 8790
P. O. Box 32281
Doha
Qatar
T +974 4 576777
F +974 4 315 448
P.O. Box 105958
Abu Dhabi
U.A.E.
T +971 2 697 2000
F +971 2 555 0364
P. O. Box: 3070
Al-Khobar 31952
Saudi Arabia
T +966 3 857 3157
F +966 3 857 8491
24 Angus Crescent
Longmeadow Business Estate East
P.O. Box 6908; Greenstone; 1616
Modderfontein, Extension 5
South Africa
T +27 11 451 3700
F +27 11 451 3800
Email us at [email protected]
Valve Automation
Dar Ibtikar Al Iraq for General
Trading and General Services LLC
Area 29, Villa 61,
Albradheya, Saeed Ameen St.,
Basra , Iraq
T +971557008704