Auto Uninstallation of BI Query 9 and Oracle 10
Table of Contents
Back Up Essential Files .................................................................................................................................. 1
Uninstall BI Query 9.x.................................................................................................................................... 1
Uninstall Oracle 10.x ..................................................................................................................................... 2
Clean Up Left-Over Files................................................................................................................................ 2
Log on to the computer as a member of the Administrators group.
Back Up Essential Files
Copy C:\Oracle\10.2\Client_1\NETWORK\ADMIN\TNSNAMES.ORA to a safe location like the customer's
personal network folder.
Back up the customer's data warehouse models, usually found at C:\DWModels, to a safe location like
the customer's personal network folder. Do not save the models to the Desktop.
Uninstall BI Query 9.x
Run \\tss-softstore\Software\Data Warehouse\BIQuery\9\Installer\Uninstall_BIQuery9.
Wait for the command window to close.
Wait for the Uninstaller window to disappear from the Start Bar.
Go to Start > Control Panel > Add or Remove Programs.
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Auto Uninstallation of BI Query 9 and Oracle 10
If the Hummingbird Product Data Model Installer V9.0.0 is among the list of programs in the Add or
Remove Programs dialog box, click "Change/Remove" to uninstall it.
Close the Add or Remove Programs dialog box.
Close the Control Panel.
Uninstall Oracle 10.x
We strongly recommend that you uninstall all older versions of Oracle, unless absolutely
necessary to retain them for other applications.
If you didn't do so earlier, copy C:\Oracle\10.2\Client_1\NETWORK\ADMIN\TNSNAMES.ORA to a safe
location like the customer's personal network folder.
Run \\tss-softstore\Software\Oracle\10\Installer\Remove_Oracle_10.2.0.1.bat.
Wait for the command window to disappear.
Wait a long time (up to 20-30 minutes) for process javaw.exe to stop running. You can watch it in the
Windows Task Manager. Once the uninstall process is done, the Oracle menu will disappear from the
Windows Start Menu.
Reboot the computer.
Log on to the computer as a member of the Administrators group.
Clean Up Left-Over Files
In Windows Explorer, delete any of the following folders that still exist:
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C:\Documents and Settings\All Users\Start Menu\Programs\Hummingbird
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Auto Uninstallation of BI Query 9 and Oracle 10
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C:\Program Files\Hummingbird
C:\Program Files\InstallShield Installation Information\{7F73C791-A3FD-432E-B12A4C905567A435}, if it exists. It will probably only be there if you found the "Hummingbird Product
Data Model Installer V9.0.0 " in the control panel.
C:\Program Files\Oracle
C:\Oracle (if it won't delete, try rebooting the computer and then deleting it)
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