Teaching International Students Teaching Development | Wāhanga Whakapakari Ako Teaching Development| Wāhanga Whakapakari Ako February 2009 Contents Introduction……………………………………………………………..……………….…3 Building effective relationships within the classroom…...……..………6 Course design…………………………………………………………………………..…..9 Teaching and learning in large classes…………………………………….….13 Group work……………………………………………………………………….……….17 Integrating learning strategies into teaching…………………………..….24 Assessment (and plagiarism)………………………………………………………29 Further assistance for international students……………………..……...36 TEACHING INTERNATIONAL STUDENTS • TDU •2• Introduction This resource offers strategies for academic staff who teach students from a wide range of cultural backgrounds, in particular, students whose first language is not English. Although the ideas and suggestions in the resource are focused on the teaching of international students, the pedagogy and strategies are equally pertinent for teaching all students. The aim of this resource is to help staff to engage international students in their learning and to develop students‟ personal and intellectual confidence so they may progress towards the goal of independent learning. Underpinning many of the suggested teaching strategies is the view that new and not so new international students require additional patience and coaching from teachers to help them adjust to the different culture of university study in New Zealand. It is widely recognised that in addition to the usual intellectual, social and financial challenges of tertiary education, many new international students must also deal with culture shock and language problems which can negatively impact on their capacity to engage in their work. Furthermore, the learning context •3• TEACHING INTERNATIONAL STUDENTS • TDU and teaching approaches may be radically different to what the students have previously experienced and mastered. Working with international students can provide opportunities for wonderfully enriching teaching experiences. We hope this resource will help you make the most of these opportunities. Andrea Haines, Doreen Hartnall, Dorothy Spiller, Grant Harris and Peter Denham N.B. References All references cited in this resource are held by the Teaching Development Unit and may be borrowed by academic staff. Please contact Dorothy Spiller (ext. 8697) for further information. TEACHING INTERNATIONAL STUDENTS • TDU •4• Building effective relationships within the classroom Challenges for international students International students may: Lack language and social confidence to participate effectively in the classroom; Experience negativity or indifference from local students; Not understand local culture and social norms; Not understand learning expectations and teacher-student relationships in the New Zealand classroom; Generally, feel isolated, alienated and uncertain. Teaching strategies Learn the correct pronunciation of your students‟ names. Provide opportunities for students to learn about each other. Ask students to write a brief pen portrait of themselves in one of the early sessions; ask students to interview each other for a few minutes and then report back to the whole group – set three or four specific questions such as where they have come from, what courses they are taking, what other commitments they have in their week, what leisure interests they have. •5• TEACHING INTERNATIONAL STUDENTS • TDU Provide some background information about yourself. Be available to your students out of class at particular times – provide office hours or email availability if that suits the way you work. Provide a positive “model” within the class e.g. punctuality, preparedness, respect for difference, asking questions rather than giving answers. Invite examples from other cultures. Be open-minded. Model thinking skills such as grouping, ranking or critiquing ideas. Build a positive learning environment by allowing time at the beginning of semester for students within the class to meet and mingle. Use icebreakers to create a positive environment.. Plan regular smaller group activities. Mix groups and rotate tasks such as recording or reporting ideas. TEACHING INTERNATIONAL STUDENTS • TDU •6• Build in small paired tasks in early sessions related to course work. Encourage students to sit in a different place each time or to work with different classmates. Explain objectives clearly and their connection with the course. Take time at the beginning of the course (and some time later) to go over the course outline, objectives, assessment requirements and set readings. Make time to review key language and concepts. Remind students of how new topics/modules relate to what they have previously learnt. Examine assumptions that underpin the course – shared values, common terms and concepts, and background knowledge that we might easily take for granted. Clarify expectations at the beginning of the course and revisit these later on – the expectations of the course and your own expectations (e.g. that people are expected to be punctual, participate in all activities, prepare reading ahead, listen to each other without interruption.) Give opportunities for articulation of ideas; this is a chance to practise the terms in the discourse and to move towards fuller understanding by putting thoughts into words. This can be done through small group work, reporting back or tasks such as small •7• TEACHING INTERNATIONAL STUDENTS • TDU presentations. This reduces the pressure of being called on to contribute in front of the whole class. Check understanding – watch pace of delivery, phrasing, and accent. Repeat and rephrase ideas and comments – examples help you to slow down and explain the main idea. TEACHING INTERNATIONAL STUDENTS • TDU •8• Reinforce the spoken word with the written form where it is likely to be helpful. Check for ambiguity and confusion. Course Design Challenges for international students International students may: Not understand culturally-based readings, examples and assessments; Not understand language and jargon; Be uncertain about expectations of markers; Have difficulty dealing with large volumes of Englishlanguage material and readings; Not understand the nature of independent learning. Teaching strategies Incorporate a range of approaches into your teaching to cater for student diversity. Explain your teaching approach to your students and your reasons for using it. •9• TEACHING INTERNATIONAL STUDENTS • TDU Explain the skills required for the course, such as critical thinking, reviewing literature. Allow time for students to become accustomed to your teaching approach and to practise the required skills. Keep course outcomes realistic and articulate them clearly and precisely. Provide process outcomes as well as content outcomes. Limit the amount of material to be covered. Write course outcomes in clear, straightforward language. Clearly link learning outcomes and assessment tasks. Provide students with a map or plan of the whole course and show how the different sections fit into this. TEACHING INTERNATIONAL STUDENTS • TDU • 10 • Provide an “At-a-glance” layout of key information in the course handouts to give students an idea of how the parts of the course fit together, e.g. Module 1: Writing for Readers 2: The Writing Process 3: Genre • 11 • Key Concepts Readings Tutorial Preparation Assignments Register Tone Interest Assumptions Clarity Course Write brief materials, definitions for key pp.1-14 terms. Writing that works,pp.1-3, 72-96 Select titles to review for 1st assignment (due Week 4) Prewriting Topic Research Structure Writing Post-writing Writing that works, pp.414 Handout: How I get started with writing Complete questions on p.12 Freewriting on set topic (200 words) Complete 1st draft of review Writing Genres Description Analysis Critique Course materials pp.32-52, 71133 Writing that works, pp.1318, 47-52 Complete genre worksheet Revise and edit review draft – bring to next class TEACHING INTERNATIONAL STUDENTS • TDU Make the logic of the course explicit to students. Return regularly to key course concepts and use formative evaluation strategies to ascertain student understanding. Build flexibility into the course design so that you can be critically responsive to student needs and understanding. Provide a realistic balance between in and out of class learning, and make this explicit to your students. Be respectful of different cultural values and experiences when considering course content and approaches. Select readings which are not excessively reliant on idiosyncratic cultural references. Select readings where ideas are phrased in accessible English. Keep the number of readings to a manageable level. Select a few concise and pertinent readings. Prioritise readings for students. Select the textbook carefully. It should be readable by all students and useful for clarifying points and extending thinking. TEACHING INTERNATIONAL STUDENTS • TDU • 12 • Teaching and learning in large classes Challenges for international students International students may: Have difficulty seeking clarification of understanding from lecturers; Have difficulty interpreting body language / gestures used by lecturers to emphasise important points; Not understand lecturers who speak quickly, and use colloquial speech. Teaching strategies Be friendly and approachable. Be prepared to field questions from international students immediately after class. Use Moodle to receive and answer questions. Many international students often feel more comfortable interacting with teachers and classmates in cyber space. Be clear about the objectives of each lecture so that students know what they need to achieve and that it is achievable. • 13 • TEACHING INTERNATIONAL STUDENTS • TDU Write objectives in clear simple English. Outline the lecture at the beginning so students can see the topics to be covered and gain an immediate sense of their relationship with each other. Define academic words using everyday language. Slow down your pace of delivery. Pronounce words clearly. Avoid speaking with your back to the class. Avoid the use of idioms and colloquialisms. Be reflective about your use of humour, i.e. jokes are usually culturally bound. Avoid using only New Zealand analogies or examples to illustrate ideas. Use „real world‟ examples from a variety of cultures. Ask students to discuss with their neighbours applications of ideas / concepts / theories from their own „real world‟ experiences. This allows everyone to offer ideas, extends the thinking of the class and shows that you value students‟ contributions. Avoid writing headings / key words in capitals; use bold font or underline them instead. Many international students report difficulty in reading English capitals as they are unused to reading mixed-case writing. TEACHING INTERNATIONAL STUDENTS • TDU • 14 • Rephrase a complex idea in a range of ways so that students who miss the point the first time can understand it in a subsequent form. Reinforce the aural with the visual as much as possible, by using lecture outlines, overhead transparencies, power-point, white boards, etc to show key vocabulary and to diagrammatise key concepts and relationships. Use pictures, diagrams and video clips to illustrate ideas. Use audio aids such as music. Allow time for a catch-up when lecturing by pausing or filling in with an additional example to allow students to organise their thinking and complete any notes they are taking. Summarise what has been covered at the conclusion of the lecture and how it links with past lectures and the next one. Give pre-lecture readings so students who do not have English as their first language can prepare for the lecture in advance. Model your own thinking strategies during the lecture as you consider a problem. Talk aloud about how you would tackle a task similar to one that has been given as an assessment task. Demonstrate how to think critically during the lecture by exploring a reading or theory and showing how it can be questioned or validated using other readings. • 15 • TEACHING INTERNATIONAL STUDENTS • TDU Provide students with outline lecture notes and copies of OHP transparencies (e.g. electronically) to minimise detailed notetaking so they can think about what you are saying. Encourage students to tape your lectures. Make specific reference to textbooks or additional readings in the lecture. Have students discuss a question in pairs, one that lets them use prior knowledge. Brainstorm answers to a question on the whiteboard. Ask the students to group the ideas they find useful and link them in some way, adding any others they may think of. Then share the result with their neighbour. Have students work on a problem in groups. The solution to the problem should align with the objectives of the lecture. Obtain regular feedback from the class using chain notes, post-it slips, minute paper (or variant of clearest and muddiest point) and application cards. Check understanding by asking a question with multi-choice answers - each of which indicates a different misconception. Give each student a set of coloured cards – each of which indicates a particular answer. Give students time to think about the answer. On the word „Go‟ everyone holds up the coloured card they think is the correct answer. TEACHING INTERNATIONAL STUDENTS • TDU • 16 • Put some questions on an OHP e.g. 1) I could list 3 methods to...; 2) I understand the concept of...; 3) I could apply this concept in ... etc. Each student writes on a small card the question numbers and against each either Yes, No or Unsure. They hand in the cards as they leave. You will get a quick feel for which topics need more time spent on them and which topics do not. Group work Challenges for international students International students may: Be uncomfortable openly discussing / critiquing the ideas of others and be unprepared to have their own ideas openly challenged. Lack confidence with English language skills which inhibits participation in group discussions, particularly when others speak quickly and use „kiwi‟ colloquialisms; Not understand the relevance of references to New Zealand culture and history which often feature in discussions and task instructions; • 17 • TEACHING INTERNATIONAL STUDENTS • TDU Experience overbearing and directive behaviour from domestic students who feel they must „carry‟ their international group mates. Teaching strategies Explain at the first tutorial the nature and purpose of group work as a learning tool. Describe the types of group tasks / activities that will be experienced at tutorials during the semester. Explain that while group work is a useful learning tool it can become a negative experience when group members fail to behave and communicate appropriately. Give examples of how groups can become dysfunctional. Divide the tutorial into groups of three or four. Ask them to discuss / identify six appropriate behaviours and six inappropriate behaviours for effective group-work; Draw a line down the middle of the white board and label one side „Positive behaviours‟ and the other „Negative behaviours‟; TEACHING INTERNATIONAL STUDENTS • TDU • 18 • Positive behaviours include: Listen to others; Ask for clarification; Express views positively; Contribute equally; Ask what others think about contribution; Do an equal part of the work; Meet deadlines. your Negative behaviours include: Interrupt; Put others down; Be negative; Be disruptive; Be irrelevant; Be unconcerned about others‟ views; Let others do the work; Not turn up; Miss deadlines. (Drew & Bingham, 2001) Ask each group to report the behaviours they identified. Record them on the whiteboard. Prompt group discussion, i.e. ask for examples of appropriate and inappropriate social behaviours and their implications for individuals and teams. • 19 • TEACHING INTERNATIONAL STUDENTS • TDU Introduce the idea that differences in cultural backgrounds need to be considered. Give the example of an international student who finds it difficult to follow or contribute to a discussion because New Zealanders speak too quickly, use New Zealand slang, or make reference to obscure aspects of New Zealand culture and history. Ensure the whiteboard list includes the following types of positive behaviours (even if you have to add them yourself): Speak clearly; Check group mates from other cultures understand words and concepts specific to your own culture; Clarify unfamiliar words and concepts for group mates from other cultures Be patient Note down the behaviours from the whiteboard. Before the next tutorial head up a large sheet of paper with the words „Declaration of Good Conduct‟ (or similar title) and set out a declaration, e.g. TEACHING INTERNATIONAL STUDENTS • TDU • 20 • ‘We, the members of the Sociology of Astrology, Monday 3.00 pm Tutorial Group, declare we will behave in the following ways:’ List the positive behaviours. Below this - ‘We declare we will not behave in the following ways:’ List the negative behaviours. Present the document at the start of the next tutorial. Pin it to the wall at every session. You may want to ask each person to sign the declaration, to reinforce its meaningfulness to each student. (Don‟t forget to sign the declaration yourself!) Have each group create a set of protocols for long-term assessed projects describing how group mates will relate to each other. They can include rules / guidelines on how: To behave appropriately (similar to those identified in the „Declaration of Good Conduct‟); To share work equitably; To report regularly on progress – by each individual to the group and also by the group to the teacher; To deal with poor performance; To deal with conflict; Final marks will be allocated to individual group members. The protocols requires all members to reflect on and acknowledge what constitutes appropriate / inappropriate behaviour and reassures members that their teacher and • 21 • TEACHING INTERNATIONAL STUDENTS • TDU group mates understand and are committed to reasonable expectations and fair processes. Select groups with equal numbers of international and domestic students. Ask each student to write you a list of the qualities and skills they will bring with them to a group. This information can help you select well-balanced groups. Distribute reading materials for tutorials a week in advance, rather than on the day, so that international students have time to read it and seek clarification if necessary. Always refer to groups as teams, group work as team work, and group members as team mates! TEACHING INTERNATIONAL STUDENTS • TDU • 22 • References Drew, S. & Bingham, R. (2001). The student skills guide. Aldershot, U.K: Gower. • 23 • TEACHING INTERNATIONAL STUDENTS • TDU Integrating learning strategies into teaching Challenges for international students International students may: Be unfamiliar with learning approaches; Have difficulty articulating their uncertainties; Need opportunities to practice tasks. Teaching strategies Establish a buddy system for the semester – have students work in pairs on assigned tasks such as recapping an idea, summarizing a concept, applying an idea to a problem or a different concept. Use regular icebreakers. Invite students to bring in examples from their own cultures. Have students work in pairs or in groups. Have them draw up a sheet with two columns - on one side are general concepts, theories, ideas from the reading, on the other side are particular examples or evidence. Students then have to match the general idea with the appropriate supporting example or item of evidence (See Angelo & Cross, 1993). Ask students to write a one sentence summary of the main point of the class. TEACHING INTERNATIONAL STUDENTS • TDU • 24 • Use application cards. After students have been told about an important theory or idea, provide them with index cards. Invite students to write down a real world application of the idea on the card (Angelo & Cross, 1993). Use chain notes. In the lecture pass around a large envelope which has a question written on it relating to the session. Students write their responses on cards and put them in the envelope. This encourages the students to engage in a lively way with the material, but will also give you rapid feedback on the students‟ understanding (Angelo & Cross, 1993). Have students exchange lecture notes with a classmate at the beginning of a tutorial and give each other feedback on the notes. Ask students to explain a course concept to a particular audience and/or use a particular format. Examples include a letter to a friend who may be considering the course, a letter to the newspaper, an explanation to a school class, a conversation • 25 • TEACHING INTERNATIONAL STUDENTS • TDU with their mother, an interview with the author of an article. Give students samples of work to grade using the assessment criteria. Let students work in pairs or groups to grade the samples and provide a short justification for their choices. Invite student groups to compare notes and discuss their decisions. Invite students to explain to each other a point you have introduced. Have students work together in groups to analyze topics and brainstorm ideas. This can be very useful for essays/tasks. Begin the session with a proposition and tell students that throughout the session they need to think about whether they would argue for or against a proposition and consider possible evidence. Towards the end ask students to write down their stance and list points of supporting evidence. Give students a list of significant points in relation to a topic and invite them to prioritise them. Tell students to do the first part of the exercise individually. Then put them into groups, let them compare their rankings and discuss the reasons for their choices. Tell them each group then needs to arrive at a consensus about the rankings and write a few lines justifying their decisions (idea developed by Bevan Grant, Leisure Studies, and used as an in-lecture assessed exercise). Type out a selection of quotes from the assigned reading. Put them in a box. Let TEACHING INTERNATIONAL STUDENTS • TDU • 26 • students randomly pick one and then make one or two comments about the connection between the quote and the topic (Brookfield & Preskill, 1999). Break assessment tasks into smaller components and give formative feedback on the different components. Enable students to earn a percentage of their marks for meeting certain minimum criteria for these smaller tasks, but only grade the final product. Subtasks can include: collaborative topic analysis; peer feedback on a part of the draft; annotated bibliographies; oral presentations on a key reading; logs of the research process; evidence of editing Make your own reading process explicit to students. Read small extracts out to the students and “think aloud”, indicating the type of questions you might be asking as you read. You can complement this process by giving students photocopied pages of sections of a reading accompanied by your own marginal notes and questions. Encourage students to work in pairs or groups on small segments of the readings and to summarise readings as part of the assessment. Invite students to write reading diaries or logs. Reduce the volume of required reading to allow for more extended work on the reading process. • 27 • TEACHING INTERNATIONAL STUDENTS • TDU References Angelo, T.A. & Cross, P. (1993). Classroom assessment techniques. San Francisco: Jossey Bass. Bean, J. C. (1996). Engaging ideas. San Francisco: Jossey Bass Biggs, J. (1999). Teaching for quality learning at university. Buckingham, U.K: SRHE & Open University Press. Brookfield, S. & Preskill, S. (1999). Discussion as a way of teaching. Buckingham, U.K: SRHE & Open University Press. Ryan, J. (2000). A guide to teaching international students. Oxford, U.K: Oxford Centre for Staff and Learning Development TEACHING INTERNATIONAL STUDENTS • TDU • 28 • Assessment Challenges for international students International students may: Not understand task requirements; Not understand excessive jargon and New Zealand culturally-specific elements making tasks difficult to understand and undertake; Not have sufficient time to complete tasks – because of language difficulties; Be unfamiliar with certain types of assessment, for example, group work. Teaching strategies Write task instructions in clear, accessible language. Too many instructions can be as difficult as skimpy explanations. Ensure students understand instruction words such as “discuss” and “critically analyse”. Clarify the purpose of the assessment task and its link to course learning outcomes. • 29 • TEACHING INTERNATIONAL STUDENTS • TDU Give out and discuss the assessment criteria as soon as the task is presented. Let students “mark” samples of past work using assessment criteria. Indicate the percentage of the mark that is to be allocated for language and grammar. Avoid elaborate quotations in essay topics. These can be very confusing and often the connection between the quotation and the question is obscure. Invite students to find examples/scenarios/ models from their own culture. Examine the assumptions that underlie your assessment tasks and topics. Do they depend on culturally specific knowledge? Use a range of assessment tasks to accommodate the needs of different students. Broaden tasks to allow for different cultural references, interests and examples. Include tasks that require informal writing modes (Ryan, 2000). Provide samples or models so that students understand what is expected. Do not weight any single piece of assessment too heavily as some students may not yet have mastered the skills required and it may be perceived as punitive rather than as a learning opportunity. Acknowledge that international students may require additional familiarisation/clarification of assignment instructions. Build in time and space for this into your teaching schedule. TEACHING INTERNATIONAL STUDENTS • TDU • 30 • Dedicate additional one-to-one time for discussing assessment issues with international students – in person, by phone or email. Appoint and train a tutor to respond to questions about specific assignments, possibly a bilingual person. The person could also monitor levels of understanding among international students and act as the liaison between you and the students. Proactively take time to explain and clarify the cultural relevance and resonance of New Zealand culturally specific examples/scenarios and models used in assignments to illustrate theory. Use class forum to publicly receive and answer questions about the assignment. Provide a range of marked (anonymous) assignments from previous years. Provide mandatory non-graded opportunities for students to practise the assessment tasks and build in opportunities for formative feedback. You can also offer a set percentage for completing these tasks or allow students to select a set number of these tasks for grading (for example, 5 out of a possible 8) Break up assessment tasks into smaller components and create opportunities for formative feedback. Build in opportunities for conversation around assessment tasks. • 31 • TEACHING INTERNATIONAL STUDENTS • TDU Encourage peer discussions of assessment tasks. Incorporate drafting into the assignment process. Indicate to students what needs to be improved and require a corresponding commitment from the student. Build in explicit teaching and learning about assessment processes and learning competencies. Examples include working in teams and developing higher order competencies such as analytical skills and critical thinking. Regularly examine your own biases and assumptions before embarking on marking. Provide general feedback. After assignments have been marked and returned, publish an overall summary of the key areas where the class performed well and areas that need to be improved. Be careful about tone and use of idiomatic language in feedback comments, these may easily be misunderstood. Sometimes the use of the third person can alleviate loss of face. For example “A common mistake is to think that altering a few words from a source makes it one‟s own work” (Ryan, 2000, p.53). Be ready to offer international students additional clarification of marking feedback. Be willing to dedicate some one to one time to discuss marking issues with international students. TEACHING INTERNATIONAL STUDENTS • TDU • 32 • Avoid becoming preoccupied with the micro details of language before you have an overall understanding of the sense of a piece of work. Link comments with criteria when assessing a piece of work. Plagiarism Give students practical exercises and hands-on sessions to learn appropriate referencing and citation of sources, methods of integrating source material into a discussion, to distinguish paraphrasing from plagiarism and collusion from collaboration. Show students a range of writing samples and get them to identify different kind of plagiarism such as cutting and pasting from the internet or books, paraphrasing without acknowledgement, and interweaving words from a source with the writer‟s own words. Then ask students to rewrite the relevant sections in ways that avoid plagiarism. Require evidence of ongoing individual engagement with the assessment task. • 33 • TEACHING INTERNATIONAL STUDENTS • TDU Modify assessment tasks each year so students cannot copy the work of previous students. Set sub-tasks that require students to show their process steps on assessment tasks and indicate individual findings, for example, drawing up an annotated bibliography, marshalling the evidence for and against a position. Be careful not to overburden students with assessment as this may put them under pressure to plagiarise. Break up assessment tasks into steps. Include some oral components to assessment tasks. Avoid surface tasks requiring little more than reproduction of material. Include a meaningful component to assess the performance of individuals in group work. TEACHING INTERNATIONAL STUDENTS • TDU • 34 • References Biggs, J. (2003). Teaching for quality learning at university. Buckingham,U.K: SRHE & Open University Press. Ryan, J. (2000). A Guide to teaching international students. Oxford, U.K: Oxford Centre for Staff Development. • 35 • TEACHING INTERNATIONAL STUDENTS • TDU Further assistance for international students Student Learning Support For development of general learning skills e.g. essay planning / writing, grammar, punctuation, referencing, note-taking, test / exam preparation, and basic mathematics and statistics. Location: ITS, Room G.11 One to one sessions by appointment. On line and face to face workshops and resources Phone: 838-4657. English Language Resource Centre Includes a lending library and self-access print/audiovisual resources to support language development as well as an independent learning area which includes some computers. Location : IG03 Phone: 858 5617. Counselling The international students‟ counsellor is Gayle Chell Location: Student Services Building Counselling sessions by appointment Phone: 838-4201. TEACHING INTERNATIONAL STUDENTS • TDU • 36 • University of Waikato International Centre For general support for international students, e.g. International orientation programme each semester; Drop-in centre with free tea, coffee and internet access; Advice on other support and academic services at the University; Advice on visa requirements, medical insurance and general concerns; Pastoral support Location: Student Union Building, First Floor. Phone: 838-4439. Pathways College For additional courses to improve English language skills and competency and to bridge into university study. Phone: 858-5694. School-based international student advisers Each school has an international student adviser who provides international students with general advice and information about university policies and procedures and guidance on where to find support. Contact: Your school administration office. • 37 • TEACHING INTERNATIONAL STUDENTS • TDU Produced by: Teaching Development Unit | Wāhanga Whakapakari Ako Office of Deputy Vice-Chancellor Private Bag 3105 Hamilton 3240 New Zealand Phone: +64 7 838 4839 Fax: +64 7 838 4573 [email protected] www.waikato.ac.nz/tdu
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