Postal Rate Commission
Submitted 9/15/2006 11:09 am
Filing ID: 53432
Accepted 9/15/2006
BEFORE THE
POSTAL RATE COMMISSION
WASHINGTON, D.C. 20268B0001
POSTAL RATE AND FEE CHANGES, 2006
Docket No. R2006B1
COMPELLED RESPONSE OF THE UNITED STATES POSTAL SERVICE
TO INTERROGATORY OF DAVID B. POPKIN (DBP/USPS-268)
(September 15, 2006)
The United States Postal Service hereby provides its compelled response to the
following interrogatory of David B. Popkin, filed on July 12, 2006, objected to on July 24,
2006, and ruled on by the Commission in Presiding Officer's Ruling No. R2006-1/63
(September 11, 2006):
DBP/USPS-268
The interrogatory is stated verbatim and is followed by the response.
Respectfully submitted,
UNITED STATES POSTAL SERVICE
By its attorneys:
Daniel J. Foucheaux, Jr.
Chief Counsel, Ratemaking
______________________________
Brian M. Reimer
475 L'Enfant Plaza West, S.W.
Washington, D.C. 20260-1137
(202) 268-3037, Fax -5402
[email protected]
RESPONSE OF THE UNITED STATES POSTAL SEVRICE TO
INTERROGATORY OF DAVID B. POPKIN
DBP/USPS-268. Please furnish the most recent First-Class Mail EXFC results for a minimum
of four quarterly reports. The left side of the charts should show the Nation followed by each
of the 80-some EXFC reporting areas and along the top of the chart showing Percent on Time
/ Margin of Error / Average Days to Deliver / Margin of Error for the following four categories:
Overnight Mail / Two-Day Mail / Three-Day Mail / Nation. Please show all entries to two
decimal places
RESPONSE:
Please see the attached pages.
Response to DBP/USPS-268 (continued)
ZIP Codes by Performance Cluster
Performance Cluster
Baltimore
Capital
Greater South Carolina
Greensboro
Mid-Carolinas
Northern Virginia
Richmond
Appalachian
Central Pennsylvania
Cincinnati
Columbus
Erie
Kentuckiana
Northern Ohio
Philadelphia Metro
Pittsburgh
South Jersey
Central Illinois
Chicago
Detroit
Gateway
Greater Indiana
Greater Michigan
Lakeland
Northern Illinois
Southeast Michigan
Caribbean
Central New Jersey
Long Island
New York
Northern New Jersey
Triboro
Westchester
Albany
Boston
Connecticut
Maine
Massachusetts
New Hampshire/Vermont
Southeast New England
Western New York
Bay-Valley
Honolulu
Los Angeles
Sacramento
San Diego
San Francisco
Santa Ana
Van Nuys
Alabama
Atlanta
Central Florida
Mississippi
North Florida
South Florida
South Georgia
Suncoast
Tennessee
Albuquerque
Arkansas
Dallas
Fort Worth
Houston
Louisiana
Oklahoma
Rio Grande
Alaska
Arizona
Big Sky
Central Plains
3-Digit ZIP Codes
210
211
200
206
290
291
270
271
280
281
201
220
224
225
240
250
170
171
410
436
430
431
159
161
400
401
440
441
180
189
150
151
080
081
604
605
606
607
481
482
620
622
460
461
486
488
530
531
600
601
480
483
009
077
085
115
117
100
104
070
071
110
112
105
106
120
121
021
024
060
061
040
041
010
011
030
031
020
023
140
141
939
945
967
968
900
902
937
952
919
920
940
941
905
906
911
913
350
351
300
301
327
328
386
390
320
321
330
331
309
310
335
336
370
371
870
871
720
721
750
751
760
761
770
772
700
701
730
731
765
767
995
996
850
852
590
591
515
516
212
207
292
272
282
221
230
251
172
450
432
164
402
442
190
152
082
616
214
208
293
273
283
222
231
252
176
451
433
165
405
443
191
153
083
617
217
209
294
274
288
223
232
253
178
452
492
630
462
489
532
602
484
631
463
490
535
603
485
633
464
493
537
611
086
118
088
119
089
072
113
107
122
073
114
108
123
074
116
109
128
062
043
012
032
027
142
946
064
044
013
033
028
143
947
069
045
015
034
029
144
948
903
956
921
943
907
914
352
302
329
391
322
332
312
337
372
904
957
924
944
908
915
358
303
334
392
323
333
314
338
374
722
752
762
773
705
740
780
723
754
764
774
708
741
781
853
598
666
166
406
445
193
154
084
618
219
295
275
297
296
276
277
278
233
263
185
454
234
264
187
458
235
265
196
470
238
471
447
194
156
197
627
477
449
469
473
286
198
652
466
494
543
468
495
544
549
075
076
078
079
125
130
131
132
135
048
016
038
017
050
018
054
019
145
950
146
951
949
917
916
361
918
930
366
926
931
927
933
928
395
325
326
319
339
379
341
380
342
381
346
727
757
791
794
711
743
782
784
786
787
788
855
856
857
670
671
672
680
681
685
478
479
139
958
789
797
799
Response to DBP/USPS-268 (continued)
ZIP Codes by Performance Cluster
Performance Cluster
Colorado/Wyoming
Dakotas
Hawkeye
Mid-America
Nevada-Sierra
Northland
Portland
Salt Lake City
Seattle
Spokane
3-Digit ZIP Codes
800
801
570
571
500
501
640
641
890
891
540
546
970
971
840
841
980
981
835
837
802
573
502
658
895
550
972
844
982
838
803
581
503
661
809
820
507
662
511
520
524
551
973
553
974
554
986
559
563
984
990
985
991
992
994
612
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.52
0.53
1.07
0.01
92.33
1.31
1.92
0.04
93.97
1.16
2.46
0.05
94.53
0.56
1.68
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Baltimore
Baltimore
Baltimore
Baltimore
Overnight
Two-Day
Three-Day
Total Composite
Capital
Capital
Capital
Capital
96.11
91.31
93.39
93.94
0.59
1.35
1.21
0.58
1.08
1.93
2.42
1.70
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Virginia
Northern Virginia
Northern Virginia
Northern Virginia
96.36
93.05
94.67
94.75
0.55
1.26
1.09
0.57
1.06
1.88
2.33
1.72
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Richmond
Richmond
Richmond
Richmond
97.16
91.85
92.18
93.86
0.48
1.30
1.29
0.62
1.05
1.99
2.46
1.79
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Appalachian
Appalachian
Appalachian
Appalachian
95.99
88.38
82.64
89.04
0.58
1.55
1.82
0.84
1.08
2.06
3.08
2.05
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Cincinnati
Cincinnati
Cincinnati
Cincinnati
93.08
89.93
90.83
91.45
1.26
1.46
1.42
0.82
1.13
2.04
2.89
1.90
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Ohio
Northern Ohio
Northern Ohio
Northern Ohio
95.00
91.01
90.01
92.64
0.63
1.39
1.46
0.63
1.09
2.02
2.90
1.78
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater South Carolina
Greater South Carolina
Greater South Carolina
Greater South Carolina
95.33
90.29
89.43
92.42
0.65
1.38
1.47
0.64
1.09
2.01
2.95
1.88
0.02
0.04
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.50
0.60
1.08
0.02
92.85
1.24
2.01
0.03
91.57
1.34
2.77
0.04
93.62
0.60
1.81
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Columbus
Columbus
Columbus
Columbus
Overnight
Two-Day
Three-Day
Total Composite
Erie
Erie
Erie
Erie
96.52
92.06
89.67
92.97
1.04
1.31
1.47
0.76
1.07
2.00
2.93
1.90
0.03
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greensboro
Greensboro
Greensboro
Greensboro
96.12
93.31
90.51
93.83
0.64
1.18
1.41
0.58
1.07
1.97
2.74
1.77
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
96.01
91.43
88.27
92.31
0.61
1.35
1.55
0.68
1.07
2.03
3.02
1.93
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Kentuckiana
Kentuckiana
Kentuckiana
Kentuckiana
95.05
89.12
91.29
91.71
0.95
1.51
1.35
0.77
1.09
2.04
2.91
2.01
0.03
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
94.40
90.26
88.25
91.40
0.68
1.44
1.54
0.68
1.10
2.02
3.00
1.91
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
95.05
93.07
90.74
93.37
0.66
1.23
1.41
0.60
1.10
1.97
2.91
1.82
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Pittsburgh
Pittsburgh
Pittsburgh
Pittsburgh
96.38
91.54
91.52
93.65
0.54
1.31
1.29
0.59
1.07
2.03
2.88
1.78
0.02
0.03
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.00
0.61
1.07
0.01
92.67
1.22
2.00
0.04
90.52
1.42
2.96
0.05
92.77
0.71
2.09
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Jersey
South Jersey
South Jersey
South Jersey
Overnight
Two-Day
Three-Day
Total Composite
Chicago
Chicago
Chicago
Chicago
94.47
89.76
86.33
90.36
0.79
1.48
1.69
0.80
1.12
1.68
3.00
1.85
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Illinois
Central Illinois
Central Illinois
Central Illinois
95.77
91.54
86.81
91.41
0.67
1.33
1.63
0.75
1.09
1.80
2.97
1.93
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Detroit
Detroit
Detroit
Detroit
95.82
93.06
92.61
94.31
0.80
1.22
1.26
0.60
1.08
1.96
2.82
1.77
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Indiana
Greater Indiana
Greater Indiana
Greater Indiana
95.30
88.99
89.54
91.73
0.80
1.50
1.47
0.71
1.10
2.06
2.83
1.89
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Michigan
Greater Michigan
Greater Michigan
Greater Michigan
96.23
93.24
90.31
93.61
0.43
1.25
1.41
0.59
1.06
1.89
2.93
1.85
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Gateway
Gateway
Gateway
Gateway
95.35
89.46
90.72
91.72
0.71
1.50
1.44
0.76
1.09
2.03
2.94
2.09
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Lakeland
Lakeland
Lakeland
Lakeland
95.89
91.25
89.34
92.99
0.65
1.39
1.50
0.62
1.07
2.00
2.96
1.81
0.01
0.04
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.04
0.53
1.08
0.02
93.45
1.21
1.78
0.04
90.55
1.44
2.92
0.04
93.20
0.69
1.97
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Northern Illinois
Northern Illinois
Northern Illinois
Northern Illinois
Overnight
Two-Day
Three-Day
Total Composite
Southeast Michigan
Southeast Michigan
Southeast Michigan
Southeast Michigan
95.32
91.43
91.78
93.39
0.65
1.36
1.34
0.59
1.09
1.84
2.80
1.75
0.02
0.04
0.05
0.02
Overnight
Three-Day
Total Composite
Caribbean
Caribbean
Caribbean
93.79
69.07
86.84
0.97
3.04
1.11
1.10
3.42
1.75
0.02
0.10
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central New Jersey
Central New Jersey
Central New Jersey
Central New Jersey
94.75
92.93
91.00
93.36
0.86
1.24
1.38
0.64
1.10
2.01
2.92
1.78
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Long Island
Long Island
Long Island
Long Island
95.11
92.90
90.05
92.75
0.83
1.26
1.43
0.69
1.09
1.98
2.96
1.99
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern New Jersey
Northern New Jersey
Northern New Jersey
Northern New Jersey
95.54
91.57
90.88
92.95
0.63
1.35
1.42
0.64
1.07
2.04
2.92
1.90
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New York
New York
New York
New York
94.93
93.57
89.58
93.22
0.70
1.23
1.50
0.63
1.10
1.99
2.95
1.85
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Triboro
Triboro
Triboro
Triboro
95.08
94.54
91.89
93.99
0.55
1.09
1.31
0.58
1.10
1.97
2.91
1.93
0.01
0.04
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.26
0.60
1.07
0.01
93.87
1.18
2.00
0.03
89.94
1.46
2.96
0.04
93.44
0.67
2.00
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Westchester
Westchester
Westchester
Westchester
Overnight
Two-Day
Three-Day
Total Composite
Albany
Albany
Albany
Albany
96.43
92.93
86.68
92.55
0.76
1.24
1.62
0.69
1.06
2.00
2.98
1.92
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Boston
Boston
Boston
Boston
94.93
94.15
91.00
93.72
1.01
1.10
1.35
0.66
1.12
1.92
2.88
1.78
0.03
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Connecticut
Connecticut
Connecticut
Connecticut
96.63
91.90
89.36
93.23
0.55
1.34
1.50
0.62
1.07
2.01
2.99
1.89
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Maine
Maine
Maine
Maine
95.69
90.10
87.33
91.66
0.57
1.45
1.60
0.68
1.07
2.07
2.97
1.93
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Massachusetts
Massachusetts
Massachusetts
Massachusetts
95.03
89.64
87.45
91.58
0.72
1.48
1.60
0.67
1.10
2.06
2.94
1.85
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
95.40
89.10
85.69
89.84
0.67
1.50
1.67
0.81
1.08
2.07
3.02
2.11
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Southeast New England
Southeast New England
Southeast New England
Southeast New England
95.40
93.91
89.00
93.21
0.58
1.17
1.51
0.59
1.10
2.01
2.99
1.87
0.02
0.04
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.61
0.55
1.07
0.02
92.46
1.27
1.98
0.03
87.30
1.59
2.98
0.04
93.42
0.57
1.74
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western New York
Western New York
Western New York
Western New York
Overnight
Three-Day
Total Composite
Honolulu
Honolulu
Honolulu
96.35
73.34
87.10
0.66
2.07
0.92
1.06
3.06
1.86
0.01
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Los Angeles
Los Angeles
Los Angeles
Los Angeles
93.97
90.95
88.74
91.65
0.79
1.41
1.54
0.71
1.10
1.94
2.65
1.78
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
96.61
93.68
93.38
94.21
0.52
1.21
1.22
0.74
1.06
2.00
2.63
2.13
0.01
0.05
0.04
0.03
Overnight
Two-Day
Three-Day
Total Composite
Bay-Valley
Bay-Valley
Bay-Valley
Bay-Valley
95.93
94.81
92.46
94.33
0.57
1.09
1.29
0.61
1.09
1.83
2.61
1.83
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arizona
Arizona
Arizona
Arizona
95.27
93.72
91.17
92.83
0.54
1.17
1.36
0.78
1.09
1.92
2.81
2.14
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Sacramento
Sacramento
Sacramento
Sacramento
95.15
93.23
86.80
91.92
0.85
1.26
1.66
0.73
1.08
1.97
2.93
1.92
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Diego
San Diego
San Diego
San Diego
95.59
94.87
92.61
94.29
0.62
1.15
1.31
0.62
1.08
1.78
2.79
1.90
0.02
0.03
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.12
0.80
1.10
0.02
93.75
1.23
1.99
0.04
89.64
1.51
2.95
0.05
92.81
0.72
1.95
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
San Francisco
San Francisco
San Francisco
San Francisco
Overnight
Two-Day
Three-Day
Total Composite
Santa Ana
Santa Ana
Santa Ana
Santa Ana
95.49
93.93
91.48
93.90
0.78
1.17
1.34
0.63
1.08
1.97
2.68
1.75
0.02
0.05
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Van Nuys
Van Nuys
Van Nuys
Van Nuys
95.33
95.72
89.93
93.45
0.72
0.97
1.46
0.65
1.08
1.73
2.52
1.76
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Alabama
Alabama
Alabama
Alabama
95.19
91.03
90.99
92.71
0.95
1.35
1.38
0.70
1.08
2.02
2.92
1.95
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Atlanta
Atlanta
Atlanta
Atlanta
94.58
88.92
91.40
91.97
0.89
1.54
1.38
0.72
1.12
2.14
2.88
2.00
0.02
0.06
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Florida
Central Florida
Central Florida
Central Florida
94.56
92.40
88.79
91.24
0.69
1.29
1.55
0.84
1.09
2.01
2.88
2.17
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mississippi
Mississippi
Mississippi
Mississippi
96.63
90.11
90.48
92.64
0.48
1.41
1.40
0.66
1.06
1.98
2.89
1.96
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
North Florida
North Florida
North Florida
North Florida
95.77
90.81
88.64
91.32
0.59
1.45
1.54
0.80
1.09
2.05
2.95
2.17
0.02
0.04
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.17
0.63
1.10
0.02
93.69
1.22
1.89
0.04
87.99
1.55
2.77
0.05
91.32
0.83
2.06
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Florida
South Florida
South Florida
South Florida
Overnight
Two-Day
Three-Day
Total Composite
South Georgia
South Georgia
South Georgia
South Georgia
95.58
91.56
89.40
91.82
0.87
1.33
1.52
0.79
1.07
1.96
2.87
2.09
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Suncoast
Suncoast
Suncoast
Suncoast
95.34
92.31
89.37
91.78
0.80
1.31
1.50
0.82
1.09
2.04
2.91
2.18
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Tennessee
Tennessee
Tennessee
Tennessee
95.18
88.25
91.33
91.70
0.74
1.58
1.35
0.74
1.08
2.08
2.74
1.92
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Albuquerque
Albuquerque
Albuquerque
Albuquerque
95.41
88.64
90.54
92.19
0.54
1.58
1.42
0.74
1.08
2.09
2.88
2.08
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arkansas
Arkansas
Arkansas
Arkansas
95.68
92.65
89.80
92.64
1.14
1.27
1.49
0.79
1.08
1.99
2.88
2.00
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dallas
Dallas
Dallas
Dallas
95.37
93.01
90.78
92.83
0.64
1.24
1.40
0.71
1.08
1.98
2.79
2.03
0.02
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Fort Worth
Fort Worth
Fort Worth
Fort Worth
94.88
91.18
85.32
90.11
0.88
1.37
1.71
0.85
1.09
2.01
2.89
2.04
0.02
0.04
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.09
1.01
1.09
0.03
94.97
1.08
1.98
0.04
92.89
1.22
2.54
0.04
94.12
0.68
1.90
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Houston
Houston
Houston
Houston
Overnight
Two-Day
Three-Day
Total Composite
Louisiana
Louisiana
Louisiana
Louisiana
95.05
90.18
90.24
92.33
0.65
1.43
1.40
0.64
1.11
1.98
2.78
1.88
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Oklahoma
Oklahoma
Oklahoma
Oklahoma
95.83
91.82
90.84
93.20
0.61
1.35
1.41
0.63
1.07
2.01
2.85
1.91
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Rio Grande
Rio Grande
Rio Grande
Rio Grande
95.65
92.32
89.94
92.37
0.62
1.29
1.46
0.74
1.09
1.89
2.66
1.97
0.02
0.04
0.06
0.03
Two-Day
Three-Day
Total Composite
Alaska
Alaska
Alaska
97.21
81.74
88.53
0.75
1.81
1.07
1.19
3.07
2.24
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Big Sky
Big Sky
Big Sky
Big Sky
97.08
97.09
89.91
93.67
0.46
0.87
1.48
0.74
1.05
1.58
2.73
1.91
0.01
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Plains
Central Plains
Central Plains
Central Plains
96.75
91.60
91.71
93.79
0.52
1.32
1.33
0.61
1.06
2.04
2.88
1.93
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dakotas
Dakotas
Dakotas
Dakotas
97.35
94.44
89.19
93.53
0.49
1.11
1.46
0.65
1.04
2.00
2.80
1.94
0.01
0.05
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.62
0.51
1.06
0.01
93.91
1.17
1.80
0.04
91.78
1.32
2.59
0.04
93.74
0.73
1.95
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Overnight
Two-Day
Three-Day
Total Composite
Hawkeye
Hawkeye
Hawkeye
Hawkeye
96.56
90.36
88.23
91.52
0.51
1.43
1.54
0.75
1.06
2.04
2.88
2.06
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mid-America
Mid-America
Mid-America
Mid-America
95.39
91.99
91.36
93.06
0.92
1.33
1.36
0.69
1.08
2.04
2.75
1.91
0.02
0.05
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northland
Northland
Northland
Northland
96.45
92.39
91.90
94.03
0.53
1.28
1.33
0.58
1.07
1.88
2.88
1.87
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Portland
Portland
Portland
Portland
96.02
95.37
93.36
94.79
0.74
1.02
1.22
0.63
1.08
1.94
2.30
1.72
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Salt Lake City
Salt Lake City
Salt Lake City
Salt Lake City
95.78
94.84
92.41
93.76
0.57
1.14
1.29
0.79
1.08
2.00
2.56
2.00
0.01
0.04
0.04
0.03
Overnight
Two-Day
Three-Day
Total Composite
Seattle
Seattle
Seattle
Seattle
96.70
96.12
91.78
94.41
0.48
0.96
1.32
0.65
1.06
1.95
2.79
1.91
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Spokane
Spokane
Spokane
Spokane
96.70
95.50
90.18
93.57
0.84
1.05
1.40
0.75
1.05
1.96
2.47
1.85
0.01
0.03
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.56
0.29
1.07
0.01
92.13
0.69
1.94
0.02
93.48
0.62
2.43
0.02
94.26
0.30
1.72
0.01
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Capital Metro
Capital Metro
Capital Metro
Capital Metro
Overnight
Two-Day
Three-Day
Total Composite
Eastern Area
Eastern Area
Eastern Area
Eastern Area
95.20
91.22
89.76
92.38
0.25
0.41
0.45
0.21
1.09
2.02
2.92
1.89
0.01
0.01
0.01
0.01
Overnight
Two-Day
Three-Day
Total Composite
Great Lakes Area
Great Lakes Area
Great Lakes Area
Great Lakes Area
95.62
91.26
89.69
92.45
0.25
0.49
0.52
0.24
1.08
1.89
2.91
1.89
0.01
0.01
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
New York Metro Area
New York Metro Area
New York Metro Area
New York Metro Area
95.08
93.09
89.43
92.90
0.32
0.54
0.61
0.29
1.09
2.00
2.96
1.89
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Northeast Area
Northeast Area
Northeast Area
Northeast Area
95.83
91.87
87.91
92.46
0.27
0.51
0.61
0.26
1.09
2.02
2.97
1.88
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Pacific Area
Pacific Area
Pacific Area
Pacific Area
95.33
94.01
90.37
93.10
0.30
0.43
0.49
0.26
1.08
1.89
2.74
1.89
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southeast Area
Southeast Area
Southeast Area
Southeast Area
95.20
90.46
89.78
91.81
0.28
0.55
0.52
0.28
1.09
2.04
2.87
2.05
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southwest Area
Southwest Area
Southwest Area
Southwest Area
95.35
92.36
90.16
92.56
0.29
0.53
0.56
0.29
1.09
1.98
2.75
1.97
0.01
0.02
0.02
0.01
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2005
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western Area
Western Area
Western Area
Western Area
Overnight
Two-Day
Three-Day
Total Composite
Nation
Nation
Nation
Nation
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.45
0.20
1.07
0.00
92.92
0.47
1.94
0.02
91.20
0.45
2.71
0.01
93.59
0.23
1.92
0.01
95.57
91.95
90.15
92.75
0.09
0.18
0.20
0.10
1.08
1.97
2.81
1.91
0.00
0.01
0.01
0.00
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.61
0.52
1.06
0.01
92.56
1.28
1.91
0.04
93.14
1.24
2.41
0.04
94.45
0.56
1.66
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Baltimore
Baltimore
Baltimore
Baltimore
Overnight
Two-Day
Three-Day
Total Composite
Capital
Capital
Capital
Capital
96.02
91.77
94.54
94.36
0.60
1.34
1.12
0.56
1.07
1.92
2.38
1.68
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Virginia
Northern Virginia
Northern Virginia
Northern Virginia
96.19
94.84
94.56
95.25
0.54
1.08
1.12
0.53
1.07
1.85
2.33
1.71
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Richmond
Richmond
Richmond
Richmond
96.58
92.17
92.26
93.79
0.54
1.31
1.29
0.62
1.07
2.00
2.49
1.80
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Appalachian
Appalachian
Appalachian
Appalachian
95.10
91.71
87.15
91.42
1.24
1.37
1.63
0.84
1.11
2.00
2.97
2.01
0.06
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Cincinnati
Cincinnati
Cincinnati
Cincinnati
95.07
89.30
91.99
92.38
0.68
1.52
1.36
0.67
1.09
2.07
2.87
1.89
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Ohio
Northern Ohio
Northern Ohio
Northern Ohio
93.30
88.46
89.90
90.98
1.01
1.55
1.49
0.76
1.11
2.07
2.90
1.80
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater South Carolina
Greater South Carolina
Greater South Carolina
Greater South Carolina
95.14
91.19
89.25
92.45
0.87
1.37
1.51
0.70
1.09
1.99
2.88
1.85
0.02
0.04
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.60
0.76
1.10
0.02
91.79
1.35
1.97
0.03
92.34
1.30
2.79
0.04
93.06
0.65
1.82
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Columbus
Columbus
Columbus
Columbus
Overnight
Two-Day
Three-Day
Total Composite
Erie
Erie
Erie
Erie
96.11
90.30
88.66
91.80
0.58
1.38
1.55
0.75
1.06
2.05
2.92
1.92
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greensboro
Greensboro
Greensboro
Greensboro
95.35
91.75
90.43
93.01
0.95
1.34
1.43
0.69
1.08
1.99
2.76
1.79
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
95.31
89.32
87.90
91.19
0.62
1.49
1.58
0.71
1.07
2.06
3.00
1.94
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Kentuckiana
Kentuckiana
Kentuckiana
Kentuckiana
96.12
92.25
90.66
93.01
0.56
1.29
1.41
0.67
1.06
2.01
2.92
1.99
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
93.77
90.91
90.46
91.96
1.05
1.40
1.38
0.76
1.12
2.03
2.94
1.91
0.03
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
96.12
92.17
89.14
93.16
0.52
1.32
1.50
0.61
1.08
1.98
3.00
1.83
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Pittsburgh
Pittsburgh
Pittsburgh
Pittsburgh
95.49
93.37
91.89
94.00
0.61
1.20
1.33
0.58
1.08
2.01
2.89
1.78
0.01
0.03
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.43
0.58
1.08
0.01
92.67
1.25
2.00
0.03
90.78
1.37
2.97
0.05
92.71
0.71
2.10
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Jersey
South Jersey
South Jersey
South Jersey
Overnight
Two-Day
Three-Day
Total Composite
Chicago
Chicago
Chicago
Chicago
93.89
87.87
84.17
88.82
1.23
1.60
1.79
0.90
1.12
1.76
3.09
1.91
0.02
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central Illinois
Central Illinois
Central Illinois
Central Illinois
96.28
91.15
86.82
91.43
0.52
1.30
1.65
0.73
1.07
1.82
2.97
1.94
0.01
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Detroit
Detroit
Detroit
Detroit
95.23
93.04
92.25
93.90
0.92
1.27
1.29
0.66
1.10
1.98
2.78
1.77
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Indiana
Greater Indiana
Greater Indiana
Greater Indiana
94.80
90.41
91.51
92.53
1.00
1.42
1.36
0.72
1.09
2.02
2.75
1.86
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Michigan
Greater Michigan
Greater Michigan
Greater Michigan
95.82
93.35
89.74
93.32
0.71
1.21
1.52
0.65
1.07
1.92
2.91
1.86
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Gateway
Gateway
Gateway
Gateway
94.18
85.55
88.09
89.13
1.06
1.70
1.59
0.87
1.12
2.11
2.96
2.13
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Lakeland
Lakeland
Lakeland
Lakeland
94.87
90.99
90.42
92.72
0.90
1.42
1.47
0.70
1.08
2.01
2.92
1.81
0.02
0.04
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.95
0.55
1.08
0.02
93.62
1.20
1.78
0.04
88.17
1.58
2.97
0.04
92.47
0.72
1.98
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Northern Illinois
Northern Illinois
Northern Illinois
Northern Illinois
Overnight
Two-Day
Three-Day
Total Composite
Southeast Michigan
Southeast Michigan
Southeast Michigan
Southeast Michigan
95.17
92.31
92.07
93.61
0.67
1.29
1.36
0.60
1.08
1.86
2.74
1.74
0.01
0.04
0.04
0.02
Overnight
Three-Day
Total Composite
Caribbean
Caribbean
Caribbean
92.58
57.48
82.72
1.12
3.34
1.24
1.13
3.69
1.85
0.02
0.12
0.04
Overnight
Two-Day
Three-Day
Total Composite
Central New Jersey
Central New Jersey
Central New Jersey
Central New Jersey
95.33
91.70
91.96
93.54
0.59
1.34
1.35
0.57
1.09
2.01
2.84
1.76
0.02
0.03
0.04
0.01
Overnight
Two-Day
Three-Day
Total Composite
Long Island
Long Island
Long Island
Long Island
94.23
90.46
88.32
91.05
0.94
1.42
1.57
0.77
1.10
2.04
2.99
2.02
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern New Jersey
Northern New Jersey
Northern New Jersey
Northern New Jersey
94.90
91.63
90.88
92.71
0.82
1.35
1.39
0.67
1.10
2.06
2.90
1.91
0.03
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New York
New York
New York
New York
93.36
92.26
87.71
91.67
0.76
1.31
1.64
0.68
1.13
2.01
2.99
1.87
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Triboro
Triboro
Triboro
Triboro
95.23
94.41
90.56
93.62
0.50
1.12
1.42
0.60
1.09
1.99
2.94
1.94
0.02
0.03
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.93
0.59
1.08
0.02
94.76
1.09
1.96
0.03
88.68
1.54
2.96
0.05
93.35
0.66
1.99
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Westchester
Westchester
Westchester
Westchester
Overnight
Two-Day
Three-Day
Total Composite
Albany
Albany
Albany
Albany
96.93
93.97
89.15
93.77
0.58
1.18
1.51
0.63
1.06
2.00
2.93
1.91
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Boston
Boston
Boston
Boston
95.86
93.13
91.08
93.94
0.59
1.24
1.42
0.56
1.09
1.93
2.88
1.76
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Connecticut
Connecticut
Connecticut
Connecticut
95.24
91.31
88.55
92.22
1.03
1.38
1.55
0.74
1.08
2.06
2.99
1.91
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Maine
Maine
Maine
Maine
95.14
88.25
86.75
90.82
0.66
1.56
1.66
0.72
1.08
2.09
3.01
1.95
0.01
0.04
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Massachusetts
Massachusetts
Massachusetts
Massachusetts
94.54
91.10
87.79
91.81
0.85
1.39
1.59
0.69
1.11
2.04
2.97
1.86
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
94.78
88.43
85.26
89.29
0.79
1.62
1.74
0.88
1.09
2.09
3.01
2.12
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Southeast New England
Southeast New England
Southeast New England
Southeast New England
94.86
93.15
90.01
93.05
0.85
1.24
1.44
0.65
1.10
2.02
2.96
1.87
0.03
0.03
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.97
0.59
1.08
0.02
91.70
1.34
2.04
0.05
89.09
1.52
2.96
0.05
93.28
0.58
1.76
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western New York
Western New York
Western New York
Western New York
Overnight
Three-Day
Total Composite
Honolulu
Honolulu
Honolulu
96.47
69.74
85.72
0.52
1.96
0.85
1.06
3.13
1.89
0.01
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Los Angeles
Los Angeles
Los Angeles
Los Angeles
92.44
92.23
85.32
89.87
0.94
1.35
1.75
0.80
1.14
1.91
2.89
1.88
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
95.53
91.93
91.60
92.60
0.57
1.33
1.34
0.81
1.08
2.03
2.75
2.21
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Bay-Valley
Bay-Valley
Bay-Valley
Bay-Valley
94.73
93.52
89.55
92.42
0.66
1.26
1.51
0.71
1.10
1.87
2.74
1.89
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arizona
Arizona
Arizona
Arizona
95.48
92.57
91.43
92.86
0.57
1.33
1.41
0.81
1.08
1.97
2.91
2.20
0.01
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Sacramento
Sacramento
Sacramento
Sacramento
94.18
92.91
85.35
90.97
1.22
1.26
1.76
0.83
1.12
1.96
2.90
1.93
0.03
0.03
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Diego
San Diego
San Diego
San Diego
95.73
94.49
89.99
93.25
0.57
1.12
1.49
0.66
1.08
1.78
2.82
1.90
0.02
0.04
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.38
0.58
1.09
0.02
92.76
1.36
2.00
0.04
87.89
1.61
2.97
0.04
92.11
0.71
1.95
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
San Francisco
San Francisco
San Francisco
San Francisco
Overnight
Two-Day
Three-Day
Total Composite
Santa Ana
Santa Ana
Santa Ana
Santa Ana
94.50
93.99
87.63
92.08
0.67
1.17
1.64
0.68
1.10
1.98
2.83
1.82
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Van Nuys
Van Nuys
Van Nuys
Van Nuys
95.21
92.94
86.48
91.50
0.74
1.24
1.66
0.74
1.09
1.82
2.69
1.84
0.02
0.04
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Alabama
Alabama
Alabama
Alabama
95.78
87.89
89.50
91.66
0.57
1.51
1.49
0.67
1.07
2.09
2.96
1.98
0.01
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Atlanta
Atlanta
Atlanta
Atlanta
94.07
89.49
91.61
92.00
1.33
1.50
1.36
0.80
1.12
2.12
2.85
1.99
0.03
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Florida
Central Florida
Central Florida
Central Florida
94.65
90.49
90.01
91.52
0.66
1.50
1.46
0.81
1.10
2.05
2.88
2.17
0.02
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Mississippi
Mississippi
Mississippi
Mississippi
96.23
88.06
89.46
91.55
0.54
1.70
1.61
0.77
1.07
2.10
2.83
1.98
0.01
0.06
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
North Florida
North Florida
North Florida
North Florida
94.52
88.77
85.15
88.87
0.90
1.49
1.71
0.89
1.11
2.11
3.04
2.23
0.02
0.05
0.05
0.03
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
92.64
1.93
1.12
0.03
90.98
1.62
1.97
0.05
88.01
1.59
2.79
0.06
90.06
1.08
2.09
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Florida
South Florida
South Florida
South Florida
Overnight
Two-Day
Three-Day
Total Composite
South Georgia
South Georgia
South Georgia
South Georgia
95.55
89.53
89.23
91.17
0.68
1.49
1.54
0.81
1.08
1.98
2.90
2.11
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Suncoast
Suncoast
Suncoast
Suncoast
95.01
90.96
88.87
91.13
0.81
1.42
1.53
0.84
1.10
2.04
2.93
2.19
0.02
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Tennessee
Tennessee
Tennessee
Tennessee
95.49
89.33
91.77
92.31
0.60
1.47
1.36
0.68
1.09
2.02
2.71
1.90
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Albuquerque
Albuquerque
Albuquerque
Albuquerque
94.68
89.81
89.12
91.37
0.97
1.51
1.55
0.86
1.11
2.09
2.92
2.10
0.03
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arkansas
Arkansas
Arkansas
Arkansas
96.24
90.63
90.04
92.42
0.56
1.43
1.48
0.71
1.07
2.01
2.88
2.01
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dallas
Dallas
Dallas
Dallas
94.48
91.10
91.20
92.29
1.12
1.48
1.37
0.79
1.11
2.03
2.79
2.05
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Fort Worth
Fort Worth
Fort Worth
Fort Worth
95.16
92.97
88.82
92.05
0.65
1.31
1.54
0.74
1.10
1.96
2.78
1.98
0.02
0.04
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.50
1.24
1.13
0.04
90.37
1.66
2.10
0.05
85.77
1.71
2.84
0.06
89.89
0.93
2.07
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Houston
Houston
Houston
Houston
Overnight
Two-Day
Three-Day
Total Composite
Louisiana
Louisiana
Louisiana
Louisiana
94.77
86.99
86.86
90.34
0.97
1.93
1.87
0.88
1.09
2.07
2.93
1.95
0.02
0.05
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Oklahoma
Oklahoma
Oklahoma
Oklahoma
95.35
90.86
92.37
93.34
0.63
1.42
1.30
0.62
1.08
2.05
2.80
1.90
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Rio Grande
Rio Grande
Rio Grande
Rio Grande
95.38
92.42
91.56
93.03
0.63
1.29
1.35
0.70
1.09
1.95
2.66
1.98
0.02
0.04
0.05
0.03
Two-Day
Three-Day
Total Composite
Alaska
Alaska
Alaska
97.21
84.18
89.90
0.63
1.79
1.04
1.18
3.07
2.24
0.03
0.06
0.04
Overnight
Two-Day
Three-Day
Total Composite
Big Sky
Big Sky
Big Sky
Big Sky
96.05
94.58
89.43
92.74
0.60
1.22
1.49
0.76
1.08
1.65
2.75
1.94
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Plains
Central Plains
Central Plains
Central Plains
96.66
91.87
90.23
93.29
0.52
1.31
1.46
0.64
1.06
2.02
2.94
1.95
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dakotas
Dakotas
Dakotas
Dakotas
96.36
94.47
90.69
93.74
1.03
1.11
1.41
0.73
1.07
2.00
2.73
1.92
0.03
0.04
0.04
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.40
0.51
1.07
0.01
93.65
1.21
1.79
0.03
90.82
1.37
2.66
0.05
93.13
0.75
1.99
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Overnight
Two-Day
Three-Day
Total Composite
Hawkeye
Hawkeye
Hawkeye
Hawkeye
96.15
91.97
92.44
93.51
0.61
1.35
1.29
0.67
1.07
1.97
2.79
2.00
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mid-America
Mid-America
Mid-America
Mid-America
95.20
91.55
92.11
93.10
0.77
1.35
1.31
0.67
1.08
2.02
2.74
1.90
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northland
Northland
Northland
Northland
96.37
92.47
93.27
94.49
0.56
1.29
1.23
0.56
1.06
1.89
2.86
1.86
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Portland
Portland
Portland
Portland
95.49
92.59
94.77
94.80
0.58
1.30
1.11
0.57
1.09
2.00
2.25
1.71
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Salt Lake City
Salt Lake City
Salt Lake City
Salt Lake City
95.71
93.32
93.82
94.48
0.60
1.28
1.18
0.73
1.08
1.99
2.57
2.00
0.01
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Seattle
Seattle
Seattle
Seattle
96.41
95.07
94.72
95.55
0.53
1.10
1.11
0.57
1.07
2.02
2.59
1.82
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Spokane
Spokane
Spokane
Spokane
96.92
94.87
91.55
94.16
0.52
1.13
1.35
0.66
1.06
1.98
2.39
1.81
0.01
0.03
0.05
0.02
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.40
0.29
1.07
0.01
92.70
0.68
1.93
0.02
93.47
0.63
2.41
0.02
94.39
0.31
1.71
0.01
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Capital Metro
Capital Metro
Capital Metro
Capital Metro
Overnight
Two-Day
Three-Day
Total Composite
Eastern Area
Eastern Area
Eastern Area
Eastern Area
95.08
91.14
90.12
92.41
0.24
0.41
0.45
0.21
1.09
2.02
2.92
1.89
0.01
0.01
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Great Lakes Area
Great Lakes Area
Great Lakes Area
Great Lakes Area
95.12
90.78
89.18
91.96
0.32
0.51
0.54
0.27
1.09
1.91
2.90
1.90
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
New York Metro Area
New York Metro Area
New York Metro Area
New York Metro Area
94.54
92.41
88.00
92.08
0.33
0.57
0.64
0.29
1.10
2.02
2.98
1.91
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Northeast Area
Northeast Area
Northeast Area
Northeast Area
95.41
91.75
88.35
92.37
0.31
0.52
0.60
0.27
1.09
2.03
2.97
1.89
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Pacific Area
Pacific Area
Pacific Area
Pacific Area
94.74
93.13
88.17
91.81
0.30
0.47
0.54
0.27
1.10
1.91
2.84
1.95
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southeast Area
Southeast Area
Southeast Area
Southeast Area
94.83
89.45
89.36
91.26
0.37
0.58
0.53
0.30
1.10
2.06
2.88
2.06
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southwest Area
Southwest Area
Southwest Area
Southwest Area
95.00
90.86
89.64
91.89
0.36
0.62
0.58
0.32
1.10
2.02
2.80
2.00
0.01
0.02
0.02
0.01
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 4 FY 2005
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western Area
Western Area
Western Area
Western Area
Overnight
Two-Day
Three-Day
Total Composite
Nation
Nation
Nation
Nation
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.18
0.20
1.07
0.00
92.83
0.46
1.93
0.01
92.34
0.43
2.67
0.02
93.95
0.22
1.90
0.01
95.21
91.49
89.80
92.36
0.10
0.19
0.21
0.11
1.09
1.98
2.83
1.93
0.00
0.01
0.01
0.00
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.06
0.55
1.07
0.01
88.67
1.53
1.96
0.04
87.22
1.65
2.71
0.06
91.28
0.71
1.79
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Baltimore
Baltimore
Baltimore
Baltimore
Overnight
Two-Day
Three-Day
Total Composite
Capital
Capital
Capital
Capital
95.58
90.72
88.53
92.02
0.60
1.42
1.61
0.68
1.09
1.91
2.58
1.78
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater South Carolina
Greater South Carolina
Greater South Carolina
Greater South Carolina
93.48
87.29
82.87
88.69
0.86
1.59
1.87
0.81
1.11
2.03
3.04
1.94
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greensboro
Greensboro
Greensboro
Greensboro
93.93
88.43
84.49
89.69
0.91
1.55
1.77
0.77
1.11
2.04
2.91
1.89
0.02
0.05
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
92.44
83.49
78.20
85.50
0.88
1.77
1.96
0.87
1.12
2.15
3.15
2.03
0.02
0.05
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Virginia
Northern Virginia
Northern Virginia
Northern Virginia
95.90
89.49
89.72
91.68
0.61
1.47
1.45
0.72
1.08
1.95
2.48
1.84
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Richmond
Richmond
Richmond
Richmond
95.75
88.38
85.08
89.74
0.61
1.53
1.73
0.80
1.08
2.06
2.78
1.96
0.02
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Appalachian
Appalachian
Appalachian
Appalachian
95.07
88.69
82.07
88.32
0.92
1.54
1.85
0.90
1.09
2.04
3.07
2.11
0.02
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.00
0.85
1.09
0.02
88.95
1.51
2.10
0.06
87.73
1.67
2.94
0.05
90.51
0.77
1.96
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Cincinnati
Cincinnati
Cincinnati
Cincinnati
Overnight
Two-Day
Three-Day
Total Composite
Northern Ohio
Northern Ohio
Northern Ohio
Northern Ohio
93.32
86.84
86.38
89.59
1.02
1.62
1.67
0.80
1.11
2.10
2.95
1.86
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Columbus
Columbus
Columbus
Columbus
95.06
90.08
88.84
91.68
0.94
1.44
1.54
0.74
1.09
2.02
2.88
1.88
0.04
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Erie
Erie
Erie
Erie
96.02
88.59
82.02
89.07
0.59
1.52
1.90
0.87
1.07
2.04
3.10
2.03
0.01
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
94.26
88.41
81.33
88.26
0.93
1.54
1.87
0.85
1.10
2.04
3.09
2.04
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Kentuckiana
Kentuckiana
Kentuckiana
Kentuckiana
94.83
86.72
86.48
89.06
1.00
1.62
1.70
0.87
1.08
2.07
3.00
2.08
0.02
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
94.69
89.75
85.39
90.75
0.70
1.48
1.72
0.72
1.09
2.07
3.04
1.90
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Pittsburgh
Pittsburgh
Pittsburgh
Pittsburgh
95.00
90.37
86.39
91.47
0.67
1.42
1.72
0.70
1.08
2.03
3.02
1.84
0.01
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.24
0.71
1.11
0.02
89.79
1.43
2.02
0.04
83.69
1.77
3.10
0.06
88.67
0.88
2.19
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Jersey
South Jersey
South Jersey
South Jersey
Overnight
Two-Day
Three-Day
Total Composite
Chicago
Chicago
Chicago
Chicago
90.63
82.75
74.00
82.83
1.40
1.86
2.18
1.07
1.21
1.91
3.28
2.06
0.04
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central Illinois
Central Illinois
Central Illinois
Central Illinois
95.44
87.16
81.10
87.63
0.62
1.64
1.95
0.91
1.10
1.89
3.10
2.05
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Detroit
Detroit
Detroit
Detroit
94.96
89.92
87.27
91.58
0.71
1.44
1.59
0.66
1.09
2.00
2.92
1.84
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Indiana
Greater Indiana
Greater Indiana
Greater Indiana
95.01
85.68
85.91
89.38
0.66
1.69
1.72
0.78
1.09
2.06
2.92
1.95
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Michigan
Greater Michigan
Greater Michigan
Greater Michigan
94.87
90.11
84.24
90.11
0.71
1.45
1.75
0.77
1.10
2.01
3.03
1.98
0.03
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Gateway
Gateway
Gateway
Gateway
91.56
82.56
84.13
85.81
1.33
1.87
1.80
1.00
1.17
2.18
3.05
2.22
0.03
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Lakeland
Lakeland
Lakeland
Lakeland
93.71
84.65
81.03
87.78
0.90
1.77
1.90
0.81
1.12
2.12
3.08
1.94
0.02
0.05
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.12
0.70
1.10
0.02
88.86
1.52
1.89
0.05
83.99
1.80
3.07
0.05
88.83
0.88
2.09
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Northern Illinois
Northern Illinois
Northern Illinois
Northern Illinois
Overnight
Two-Day
Three-Day
Total Composite
Southeast Michigan
Southeast Michigan
Southeast Michigan
Southeast Michigan
94.99
89.56
85.39
90.82
0.72
1.47
1.70
0.71
1.08
1.92
2.86
1.81
0.01
0.05
0.05
0.02
Overnight
Three-Day
Total Composite
Caribbean
Caribbean
Caribbean
90.05
50.81
78.43
3.25
3.32
2.49
1.16
3.84
1.95
0.04
0.11
0.04
Overnight
Two-Day
Three-Day
Total Composite
Central New Jersey
Central New Jersey
Central New Jersey
Central New Jersey
94.35
92.29
85.48
91.52
0.60
1.29
1.71
0.63
1.11
1.99
3.05
1.84
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Long Island
Long Island
Long Island
Long Island
93.93
88.43
84.24
88.84
0.77
1.52
1.75
0.82
1.11
2.06
3.07
2.08
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern New Jersey
Northern New Jersey
Northern New Jersey
Northern New Jersey
94.48
89.67
84.80
90.02
0.62
1.46
1.73
0.74
1.11
2.06
3.01
1.99
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New York
New York
New York
New York
93.33
89.24
82.98
89.39
0.74
1.54
1.89
0.77
1.12
2.06
3.09
1.93
0.02
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Triboro
Triboro
Triboro
Triboro
94.57
90.82
82.91
89.67
0.57
1.40
1.82
0.78
1.11
2.01
3.16
2.06
0.02
0.04
0.07
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.14
0.65
1.09
0.02
92.17
1.30
1.99
0.05
82.13
1.85
3.13
0.06
89.89
0.80
2.09
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Westchester
Westchester
Westchester
Westchester
Overnight
Two-Day
Three-Day
Total Composite
Albany
Albany
Albany
Albany
96.44
91.92
80.37
89.97
0.55
1.33
1.91
0.78
1.06
2.02
3.12
2.03
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Boston
Boston
Boston
Boston
95.58
91.72
87.24
92.34
0.60
1.34
1.65
0.63
1.08
1.95
2.93
1.80
0.01
0.05
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Connecticut
Connecticut
Connecticut
Connecticut
94.41
90.00
81.78
89.26
0.74
1.44
1.83
0.76
1.10
2.05
3.11
1.99
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Maine
Maine
Maine
Maine
95.27
91.09
83.18
89.83
0.59
1.38
1.79
0.78
1.09
2.03
3.04
2.02
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Massachusetts
Massachusetts
Massachusetts
Massachusetts
93.99
89.00
81.10
88.82
0.88
1.54
1.91
0.80
1.10
2.07
3.03
1.94
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
93.82
90.22
84.40
88.95
0.80
1.44
1.82
0.88
1.11
2.05
3.02
2.16
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Southeast New England
Southeast New England
Southeast New England
Southeast New England
94.26
91.62
83.43
90.22
0.67
1.38
1.80
0.72
1.11
2.02
3.07
1.96
0.02
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.41
0.75
1.07
0.03
90.09
1.47
2.05
0.04
84.32
1.75
3.00
0.05
90.72
0.69
1.82
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western New York
Western New York
Western New York
Western New York
Overnight
Three-Day
Total Composite
Honolulu
Honolulu
Honolulu
95.21
64.87
82.54
1.16
2.03
1.08
1.09
3.25
1.99
0.03
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Los Angeles
Los Angeles
Los Angeles
Los Angeles
93.55
89.06
81.48
88.47
0.71
1.62
1.89
0.81
1.12
2.02
3.05
1.96
0.02
0.04
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Bay-Valley
Bay-Valley
Bay-Valley
Bay-Valley
94.66
89.33
83.43
88.82
0.66
1.56
1.85
0.90
1.11
2.02
2.94
2.07
0.02
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Sacramento
Sacramento
Sacramento
Sacramento
94.01
92.28
81.55
89.15
0.71
1.30
1.94
0.81
1.11
1.99
3.06
2.04
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Diego
San Diego
San Diego
San Diego
94.22
91.50
84.65
89.75
0.70
1.41
1.77
0.82
1.10
1.83
2.96
2.01
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Francisco
San Francisco
San Francisco
San Francisco
94.05
89.99
84.24
89.46
0.67
1.59
1.89
0.86
1.12
1.99
3.09
2.05
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Santa Ana
Santa Ana
Santa Ana
Santa Ana
93.46
90.19
82.22
89.00
0.71
1.50
1.88
0.79
1.10
2.07
2.95
1.89
0.01
0.05
0.07
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.22
0.74
1.10
0.02
90.20
1.51
1.94
0.05
73.98
2.17
3.15
0.09
85.29
0.97
2.10
0.04
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Van Nuys
Van Nuys
Van Nuys
Van Nuys
Overnight
Two-Day
Three-Day
Total Composite
Alabama
Alabama
Alabama
Alabama
94.97
85.92
86.61
89.56
1.14
1.66
1.66
0.88
1.10
2.14
3.01
2.08
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Atlanta
Atlanta
Atlanta
Atlanta
94.44
83.17
86.86
88.69
0.70
1.77
1.62
0.80
1.14
2.17
2.97
2.08
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Florida
Central Florida
Central Florida
Central Florida
91.97
82.73
78.48
83.14
1.22
1.93
2.02
1.18
1.17
2.22
3.15
2.41
0.04
0.06
0.06
0.04
Overnight
Two-Day
Three-Day
Total Composite
Mississippi
Mississippi
Mississippi
Mississippi
95.04
81.86
82.63
86.69
0.72
2.14
2.31
1.09
1.12
2.19
3.06
2.15
0.03
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
North Florida
North Florida
North Florida
North Florida
91.17
81.25
79.80
83.29
1.72
1.79
2.01
1.16
1.15
2.19
3.14
2.36
0.03
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
South Florida
South Florida
South Florida
South Florida
94.12
86.93
72.16
81.35
1.08
1.90
2.15
1.24
1.15
2.10
3.30
2.43
0.04
0.06
0.07
0.04
Overnight
Two-Day
Three-Day
Total Composite
South Georgia
South Georgia
South Georgia
South Georgia
94.70
88.87
83.28
87.96
0.64
1.48
1.78
0.91
1.11
1.99
3.02
2.21
0.02
0.04
0.07
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
93.17
1.11
1.13
0.02
86.63
1.64
2.10
0.04
80.69
1.87
3.05
0.05
85.41
1.06
2.32
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Suncoast
Suncoast
Suncoast
Suncoast
Overnight
Two-Day
Three-Day
Total Composite
Tennessee
Tennessee
Tennessee
Tennessee
93.73
84.57
86.49
88.26
0.89
1.71
1.63
0.85
1.12
2.15
2.85
2.04
0.03
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Albuquerque
Albuquerque
Albuquerque
Albuquerque
94.02
83.59
78.34
84.58
1.00
1.96
2.00
1.12
1.12
2.21
3.19
2.33
0.03
0.06
0.07
0.04
Overnight
Two-Day
Three-Day
Total Composite
Arkansas
Arkansas
Arkansas
Arkansas
95.34
86.97
85.11
88.94
0.60
1.61
1.74
0.86
1.09
2.07
3.01
2.14
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Dallas
Dallas
Dallas
Dallas
93.62
86.84
82.21
86.98
1.00
1.70
1.86
0.97
1.12
2.08
2.94
2.15
0.02
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Fort Worth
Fort Worth
Fort Worth
Fort Worth
93.77
88.98
80.12
86.66
1.03
1.48
1.92
0.98
1.12
1.99
3.02
2.15
0.03
0.04
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Houston
Houston
Houston
Houston
93.30
87.88
78.85
85.59
0.80
1.79
1.98
1.01
1.13
2.09
3.05
2.20
0.03
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Louisiana
Louisiana
Louisiana
Louisiana
89.05
61.40
67.35
75.09
1.99
3.61
3.46
1.70
1.23
2.50
3.50
2.36
0.07
0.09
0.12
0.06
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.21
0.63
1.08
0.01
88.44
1.54
2.07
0.05
84.45
1.77
2.93
0.05
89.69
0.80
1.99
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Oklahoma
Oklahoma
Oklahoma
Oklahoma
Overnight
Two-Day
Three-Day
Total Composite
Rio Grande
Rio Grande
Rio Grande
Rio Grande
94.39
89.96
84.27
88.66
0.72
1.50
1.77
0.92
1.10
1.97
2.82
2.10
0.02
0.05
0.05
0.03
Two-Day
Three-Day
Total Composite
Alaska
Alaska
Alaska
96.19
64.45
77.72
1.32
2.32
1.46
1.22
3.49
2.54
0.05
0.07
0.04
Overnight
Two-Day
Three-Day
Total Composite
Big Sky
Big Sky
Big Sky
Big Sky
96.79
92.53
77.27
86.39
0.48
1.61
2.02
1.06
1.06
1.68
3.24
2.24
0.01
0.04
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central Plains
Central Plains
Central Plains
Central Plains
95.89
86.00
84.90
89.50
0.73
1.68
1.76
0.82
1.06
2.10
3.00
2.03
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dakotas
Dakotas
Dakotas
Dakotas
95.36
92.53
81.24
88.80
1.24
1.42
1.89
0.98
1.09
2.00
2.98
2.08
0.03
0.04
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
95.57
88.64
84.25
88.45
0.58
1.56
1.80
1.02
1.10
1.90
2.83
2.15
0.02
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Hawkeye
Hawkeye
Hawkeye
Hawkeye
96.38
89.93
84.06
89.38
0.54
1.48
1.78
0.87
1.07
2.03
3.02
2.16
0.01
0.05
0.05
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
93.17
1.19
1.12
0.02
84.14
1.86
2.19
0.06
84.75
1.79
2.85
0.06
86.54
1.13
2.33
0.04
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Overnight
Two-Day
Three-Day
Total Composite
Mid-America
Mid-America
Mid-America
Mid-America
95.00
80.44
84.59
87.03
0.62
1.96
1.77
0.88
1.09
2.14
2.93
2.04
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northland
Northland
Northland
Northland
94.77
91.96
88.69
91.92
0.83
1.32
1.52
0.72
1.10
1.90
2.92
1.94
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arizona
Arizona
Arizona
Arizona
93.38
83.91
81.45
85.39
0.86
1.85
1.88
1.11
1.11
2.11
3.05
2.33
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Portland
Portland
Portland
Portland
95.32
94.68
88.02
91.78
0.61
1.19
1.59
0.81
1.08
1.88
2.48
1.85
0.02
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Salt Lake City
Salt Lake City
Salt Lake City
Salt Lake City
93.58
87.20
84.73
87.86
1.27
2.09
1.75
1.16
1.11
2.07
2.82
2.20
0.03
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Seattle
Seattle
Seattle
Seattle
95.97
94.59
87.31
91.78
0.57
1.17
1.60
0.80
1.07
2.01
2.80
1.95
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Spokane
Spokane
Spokane
Spokane
96.09
92.34
83.83
89.54
0.78
1.40
1.77
0.93
1.07
1.98
2.70
2.01
0.01
0.05
0.06
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.62
0.31
1.10
0.01
87.93
0.64
2.02
0.02
84.85
0.72
2.83
0.02
89.65
0.32
1.89
0.01
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Capital Metro
Capital Metro
Capital Metro
Capital Metro
Overnight
Two-Day
Three-Day
Total Composite
Eastern Area
Eastern Area
Eastern Area
Eastern Area
94.46
88.72
85.13
89.72
0.31
0.52
0.64
0.29
1.09
2.06
3.02
1.99
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Great Lakes Area
Great Lakes Area
Great Lakes Area
Great Lakes Area
94.11
86.38
83.12
88.16
0.31
0.63
0.67
0.32
1.11
2.00
3.04
2.01
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
New York Metro Area
New York Metro Area
New York Metro Area
New York Metro Area
93.83
90.20
82.07
89.26
0.42
0.63
0.77
0.34
1.11
2.03
3.12
1.99
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Northeast Area
Northeast Area
Northeast Area
Northeast Area
94.71
90.68
82.82
89.88
0.28
0.56
0.74
0.30
1.09
2.03
3.05
1.97
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Pacific Area
Pacific Area
Pacific Area
Pacific Area
94.00
90.68
80.77
88.27
0.29
0.61
0.75
0.34
1.11
1.97
3.03
2.01
0.01
0.02
0.03
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southeast Area
Southeast Area
Southeast Area
Southeast Area
93.75
84.51
81.70
86.26
0.36
0.69
0.67
0.37
1.13
2.14
3.06
2.22
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southwest Area
Southwest Area
Southwest Area
Southwest Area
93.41
84.86
80.56
85.96
0.42
0.79
0.81
0.43
1.13
2.10
3.02
2.16
0.01
0.02
0.02
0.01
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 1 FY 2006
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western Area
Western Area
Western Area
Western Area
Overnight
Two-Day
Three-Day
Total Composite
Nation
Nation
Nation
Nation
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.17
0.23
1.09
0.01
88.34
0.53
2.00
0.02
84.54
0.56
2.89
0.02
88.99
0.30
2.09
0.01
94.29
87.90
82.89
88.41
0.11
0.23
0.30
0.14
1.11
2.04
3.00
2.05
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
0.00
0.01
0.01
0.00
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.16
0.53
1.07
0.01
89.69
1.48
1.97
0.04
91.92
1.37
2.54
0.05
92.87
0.65
1.75
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Baltimore
Baltimore
Baltimore
Baltimore
Overnight
Two-Day
Three-Day
Total Composite
Capital
Capital
Capital
Capital
96.77
91.92
93.16
94.25
0.52
1.33
1.26
0.59
1.07
1.96
2.48
1.75
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater South Carolina
Greater South Carolina
Greater South Carolina
Greater South Carolina
94.10
84.71
83.14
88.53
0.71
1.68
1.78
0.76
1.10
2.09
3.04
1.95
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greensboro
Greensboro
Greensboro
Greensboro
95.36
88.27
87.96
91.24
1.01
1.55
1.68
0.78
1.11
2.05
2.84
1.87
0.04
0.06
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
92.94
84.55
82.67
87.34
0.77
1.72
1.82
0.82
1.14
2.08
3.11
2.01
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Virginia
Northern Virginia
Northern Virginia
Northern Virginia
95.49
91.27
92.88
93.19
0.82
1.32
1.27
0.67
1.10
1.95
2.42
1.83
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Richmond
Richmond
Richmond
Richmond
96.30
88.71
89.72
91.45
0.55
1.50
1.45
0.74
1.08
2.06
2.57
1.91
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Appalachian
Appalachian
Appalachian
Appalachian
96.42
86.27
83.84
88.21
0.56
1.61
1.76
0.88
1.06
2.09
3.05
2.12
0.01
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.56
1.18
1.11
0.03
89.74
1.48
2.06
0.04
90.22
1.46
2.88
0.05
91.69
0.79
1.95
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Cincinnati
Cincinnati
Cincinnati
Cincinnati
Overnight
Two-Day
Three-Day
Total Composite
Northern Ohio
Northern Ohio
Northern Ohio
Northern Ohio
93.07
88.86
87.68
90.42
0.76
1.47
1.56
0.69
1.13
2.08
2.90
1.85
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Columbus
Columbus
Columbus
Columbus
94.94
93.50
91.62
93.56
0.63
1.19
1.37
0.61
1.10
1.98
2.82
1.86
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Erie
Erie
Erie
Erie
96.34
90.26
88.48
91.56
0.91
1.41
1.54
0.81
1.06
2.04
2.99
2.00
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
95.07
90.04
87.53
90.97
0.69
1.42
1.56
0.74
1.07
2.03
2.96
2.00
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Kentuckiana
Kentuckiana
Kentuckiana
Kentuckiana
94.20
85.40
86.76
88.49
1.07
1.78
1.66
0.95
1.10
2.11
3.02
2.11
0.02
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
94.12
90.06
87.88
91.21
0.87
1.45
1.62
0.73
1.11
2.07
2.95
1.89
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Pittsburgh
Pittsburgh
Pittsburgh
Pittsburgh
95.20
90.34
91.17
92.54
0.81
1.41
1.39
0.69
1.07
2.10
2.92
1.84
0.01
0.05
0.04
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.73
0.62
1.09
0.02
90.90
1.34
2.03
0.03
88.57
1.54
2.98
0.04
90.96
0.79
2.15
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Jersey
South Jersey
South Jersey
South Jersey
Overnight
Two-Day
Three-Day
Total Composite
Chicago
Chicago
Chicago
Chicago
93.32
87.21
81.77
87.62
0.74
1.60
1.88
0.87
1.17
1.83
3.16
1.99
0.03
0.07
0.07
0.04
Overnight
Two-Day
Three-Day
Total Composite
Central Illinois
Central Illinois
Central Illinois
Central Illinois
95.97
87.95
83.23
88.77
0.61
1.53
1.83
0.85
1.09
1.88
3.06
2.03
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Detroit
Detroit
Detroit
Detroit
95.92
88.91
89.02
92.38
0.56
1.52
1.49
0.61
1.09
2.02
2.87
1.82
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Indiana
Greater Indiana
Greater Indiana
Greater Indiana
95.97
86.11
88.33
90.64
0.52
1.62
1.51
0.71
1.07
2.09
2.87
1.93
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Michigan
Greater Michigan
Greater Michigan
Greater Michigan
95.32
90.55
84.90
90.61
0.63
1.39
1.72
0.74
1.09
2.00
2.96
1.95
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Gateway
Gateway
Gateway
Gateway
94.18
89.24
87.84
90.18
0.70
1.52
1.60
0.81
1.13
2.08
2.95
2.13
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Lakeland
Lakeland
Lakeland
Lakeland
95.76
88.45
88.10
91.76
0.76
1.52
1.57
0.68
1.08
2.06
2.94
1.86
0.02
0.04
0.06
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.09
0.56
1.08
0.02
89.69
1.43
1.88
0.05
85.45
1.71
3.01
0.05
89.93
0.83
2.06
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Northern Illinois
Northern Illinois
Northern Illinois
Northern Illinois
Overnight
Two-Day
Three-Day
Total Composite
Southeast Michigan
Southeast Michigan
Southeast Michigan
Southeast Michigan
95.32
90.59
85.78
91.36
0.63
1.39
1.67
0.67
1.10
1.88
2.90
1.82
0.02
0.04
0.05
0.02
Overnight
Three-Day
Total Composite
Caribbean
Caribbean
Caribbean
94.26
46.54
80.33
1.01
3.18
1.17
1.11
3.92
1.93
0.03
0.10
0.04
Overnight
Two-Day
Three-Day
Total Composite
Central New Jersey
Central New Jersey
Central New Jersey
Central New Jersey
95.06
90.16
88.72
92.11
0.54
1.44
1.52
0.61
1.09
2.06
2.93
1.83
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Long Island
Long Island
Long Island
Long Island
95.71
90.15
87.01
90.90
0.55
1.42
1.63
0.75
1.07
2.04
3.02
2.05
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern New Jersey
Northern New Jersey
Northern New Jersey
Northern New Jersey
94.80
88.48
86.84
90.32
0.63
1.54
1.63
0.75
1.11
2.08
3.03
2.00
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
New York
New York
New York
New York
94.19
91.57
88.06
91.77
0.66
1.36
1.62
0.68
1.12
2.04
2.98
1.90
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Triboro
Triboro
Triboro
Triboro
94.88
89.46
86.63
90.35
0.48
1.53
1.67
0.78
1.10
2.09
3.01
2.05
0.01
0.05
0.04
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.91
0.55
1.09
0.02
93.09
1.21
1.98
0.03
87.38
1.55
3.00
0.04
92.12
0.71
2.04
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Westchester
Westchester
Westchester
Westchester
Overnight
Two-Day
Three-Day
Total Composite
Albany
Albany
Albany
Albany
95.66
92.62
83.09
90.72
0.66
1.27
1.79
0.75
1.08
2.03
3.06
2.03
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Boston
Boston
Boston
Boston
94.50
90.55
87.33
91.53
0.99
1.44
1.60
0.74
1.13
2.03
2.97
1.86
0.03
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Connecticut
Connecticut
Connecticut
Connecticut
95.03
90.11
85.11
90.61
0.66
1.46
1.73
0.72
1.11
2.08
3.03
1.97
0.03
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Maine
Maine
Maine
Maine
95.95
91.89
87.69
92.03
0.63
1.32
1.63
0.72
1.07
2.09
2.90
1.96
0.01
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Massachusetts
Massachusetts
Massachusetts
Massachusetts
94.49
90.81
86.92
91.26
0.74
1.41
1.62
0.69
1.11
2.04
2.99
1.92
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
95.21
91.90
86.40
90.70
0.87
1.36
1.66
0.84
1.09
2.02
2.99
2.12
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Southeast New England
Southeast New England
Southeast New England
Southeast New England
94.91
91.39
85.70
91.13
0.69
1.38
1.69
0.70
1.09
2.03
3.04
1.94
0.02
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.95
1.23
1.10
0.02
90.84
1.38
2.07
0.04
87.83
1.58
2.97
0.06
92.04
0.80
1.83
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western New York
Western New York
Western New York
Western New York
Overnight
Three-Day
Total Composite
Honolulu
Honolulu
Honolulu
96.13
69.80
85.19
0.59
1.97
0.89
1.06
3.12
1.92
0.01
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Los Angeles
Los Angeles
Los Angeles
Los Angeles
92.88
87.13
81.50
87.91
0.90
1.74
1.85
0.85
1.14
2.07
3.04
1.97
0.02
0.05
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Bay-Valley
Bay-Valley
Bay-Valley
Bay-Valley
95.36
92.40
83.80
89.70
0.58
1.31
1.78
0.86
1.09
1.98
2.90
2.04
0.02
0.04
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Sacramento
Sacramento
Sacramento
Sacramento
94.57
91.81
78.64
88.17
0.65
1.36
2.01
0.84
1.10
2.04
3.17
2.08
0.02
0.04
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Diego
San Diego
San Diego
San Diego
94.67
93.66
86.95
91.40
0.64
1.17
1.63
0.74
1.08
1.85
2.85
1.96
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Francisco
San Francisco
San Francisco
San Francisco
94.47
91.96
83.98
89.83
0.82
1.38
1.77
0.83
1.15
2.03
3.06
2.06
0.03
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Santa Ana
Santa Ana
Santa Ana
Santa Ana
94.39
90.30
84.34
90.28
0.68
1.55
1.78
0.75
1.11
2.09
2.86
1.86
0.02
0.06
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.89
0.79
1.12
0.03
90.34
1.46
1.96
0.05
78.96
1.97
2.94
0.07
87.51
0.92
2.04
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Van Nuys
Van Nuys
Van Nuys
Van Nuys
Overnight
Two-Day
Three-Day
Total Composite
Alabama
Alabama
Alabama
Alabama
95.74
89.40
89.37
91.74
0.52
1.44
1.47
0.69
1.07
2.08
2.91
2.02
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Atlanta
Atlanta
Atlanta
Atlanta
92.94
82.13
86.74
87.84
1.53
1.82
1.62
0.95
1.16
2.20
3.00
2.10
0.05
0.04
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central Florida
Central Florida
Central Florida
Central Florida
93.61
87.90
84.56
87.81
1.19
1.63
1.73
1.02
1.13
2.15
2.97
2.28
0.03
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Mississippi
Mississippi
Mississippi
Mississippi
95.32
85.65
86.06
89.16
1.05
1.87
1.88
0.95
1.09
2.17
2.98
2.10
0.03
0.06
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
North Florida
North Florida
North Florida
North Florida
94.19
86.33
84.99
87.86
0.73
1.61
1.69
0.92
1.10
2.14
3.02
2.27
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
South Florida
South Florida
South Florida
South Florida
95.20
92.41
84.70
89.14
1.04
1.34
1.71
1.00
1.09
1.96
2.89
2.18
0.02
0.05
0.07
0.04
Overnight
Two-Day
Three-Day
Total Composite
South Georgia
South Georgia
South Georgia
South Georgia
94.78
83.25
86.23
87.73
0.68
1.79
1.62
0.90
1.10
2.09
2.96
2.21
0.02
0.05
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.08
0.96
1.11
0.02
88.83
1.50
2.07
0.05
85.04
1.68
2.98
0.05
88.33
0.95
2.27
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Suncoast
Suncoast
Suncoast
Suncoast
Overnight
Two-Day
Three-Day
Total Composite
Tennessee
Tennessee
Tennessee
Tennessee
94.55
87.83
89.44
90.57
0.83
1.55
1.44
0.76
1.10
2.09
2.78
2.00
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Albuquerque
Albuquerque
Albuquerque
Albuquerque
93.79
86.03
80.83
86.02
0.76
1.79
1.84
1.03
1.13
2.16
3.14
2.31
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Arkansas
Arkansas
Arkansas
Arkansas
95.01
89.58
88.02
90.73
1.14
1.45
1.54
0.83
1.09
2.03
2.92
2.09
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dallas
Dallas
Dallas
Dallas
93.91
86.62
84.71
88.16
0.93
1.62
1.68
0.89
1.10
2.10
2.88
2.12
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Fort Worth
Fort Worth
Fort Worth
Fort Worth
94.98
89.25
82.25
88.08
0.64
1.47
1.79
0.89
1.09
2.06
2.99
2.15
0.02
0.05
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
Houston
Houston
Houston
Houston
94.53
92.98
88.18
91.29
0.98
1.32
1.56
0.83
1.12
1.99
2.73
2.03
0.03
0.03
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Louisiana
Louisiana
Louisiana
Louisiana
90.75
75.19
73.93
81.22
2.06
3.07
3.02
1.56
1.15
2.29
3.29
2.19
0.04
0.08
0.10
0.05
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.17
0.64
1.08
0.01
89.82
1.44
2.08
0.04
86.41
1.64
2.93
0.05
90.73
0.74
1.99
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Oklahoma
Oklahoma
Oklahoma
Oklahoma
Overnight
Two-Day
Three-Day
Total Composite
Rio Grande
Rio Grande
Rio Grande
Rio Grande
95.05
90.56
84.66
89.13
0.73
1.38
1.77
0.92
1.09
1.97
2.88
2.13
0.02
0.04
0.06
0.03
Two-Day
Three-Day
Total Composite
Alaska
Alaska
Alaska
96.43
75.12
83.93
0.86
2.07
1.27
1.22
3.19
2.37
0.04
0.05
0.04
Overnight
Two-Day
Three-Day
Total Composite
Big Sky
Big Sky
Big Sky
Big Sky
97.21
94.40
84.94
90.61
0.53
1.15
1.67
0.89
1.05
1.63
2.89
2.06
0.02
0.03
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central Plains
Central Plains
Central Plains
Central Plains
95.89
88.84
87.04
90.96
0.65
1.75
1.65
0.80
1.06
2.05
2.98
2.01
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dakotas
Dakotas
Dakotas
Dakotas
96.98
94.52
85.63
91.67
0.51
1.11
1.68
0.77
1.06
2.01
2.91
2.04
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
95.83
91.02
86.24
89.94
0.90
1.42
1.64
0.96
1.09
1.86
2.74
2.09
0.02
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Hawkeye
Hawkeye
Hawkeye
Hawkeye
96.31
91.75
88.71
91.81
0.53
1.34
1.55
0.77
1.06
2.01
2.94
2.12
0.01
0.04
0.06
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
94.67
0.90
1.10
0.02
89.18
1.52
2.08
0.04
87.55
1.62
2.92
0.07
89.52
1.01
2.33
0.04
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Overnight
Two-Day
Three-Day
Total Composite
Mid-America
Mid-America
Mid-America
Mid-America
94.64
85.44
87.82
89.55
0.69
1.70
1.57
0.78
1.10
2.13
2.89
2.02
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northland
Northland
Northland
Northland
95.33
93.82
91.11
93.45
0.73
1.16
1.37
0.64
1.09
1.91
2.88
1.92
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arizona
Arizona
Arizona
Arizona
94.24
89.66
87.93
90.10
0.62
1.48
1.55
0.90
1.10
1.99
2.79
2.16
0.01
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Portland
Portland
Portland
Portland
95.53
95.66
93.07
94.38
1.08
1.24
1.22
0.74
1.07
1.87
2.35
1.78
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Salt Lake City
Salt Lake City
Salt Lake City
Salt Lake City
96.04
88.10
88.46
90.97
0.53
2.07
1.51
0.95
1.08
2.12
2.71
2.14
0.02
0.06
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Seattle
Seattle
Seattle
Seattle
96.86
94.33
92.12
94.45
0.46
1.24
1.29
0.65
1.05
2.00
2.60
1.85
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Spokane
Spokane
Spokane
Spokane
96.84
95.12
87.59
92.06
0.49
1.03
1.58
0.81
1.05
1.95
2.60
1.95
0.01
0.04
0.05
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.22
0.31
1.10
0.01
88.48
0.64
2.02
0.02
88.55
0.62
2.73
0.02
91.15
0.30
1.87
0.01
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Capital Metro
Capital Metro
Capital Metro
Capital Metro
Overnight
Two-Day
Three-Day
Total Composite
Eastern Area
Eastern Area
Eastern Area
Eastern Area
94.55
89.30
88.15
90.81
0.32
0.51
0.55
0.28
1.10
2.06
2.95
1.98
0.01
0.01
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Great Lakes Area
Great Lakes Area
Great Lakes Area
Great Lakes Area
95.43
88.58
86.26
90.36
0.23
0.56
0.59
0.28
1.10
1.97
2.97
1.97
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
New York Metro Area
New York Metro Area
New York Metro Area
New York Metro Area
94.90
90.21
85.02
90.51
0.26
0.64
0.70
0.31
1.10
2.05
3.05
1.98
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Northeast Area
Northeast Area
Northeast Area
Northeast Area
95.02
91.31
85.97
91.16
0.33
0.56
0.67
0.30
1.10
2.05
3.00
1.96
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Pacific Area
Pacific Area
Pacific Area
Pacific Area
94.50
91.26
82.05
89.10
0.32
0.65
0.71
0.34
1.11
1.99
2.97
1.99
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southeast Area
Southeast Area
Southeast Area
Southeast Area
94.36
86.75
86.26
88.97
0.39
0.62
0.59
0.33
1.11
2.11
2.94
2.15
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southwest Area
Southwest Area
Southwest Area
Southwest Area
94.09
87.77
84.07
88.35
0.42
0.70
0.72
0.39
1.11
2.07
2.93
2.11
0.01
0.02
0.02
0.01
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 2 FY 2006
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western Area
Western Area
Western Area
Western Area
Overnight
Two-Day
Three-Day
Total Composite
Nation
Nation
Nation
Nation
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.72
0.23
1.08
0.01
91.17
0.47
1.97
0.01
88.51
0.48
2.78
0.02
91.55
0.26
2.03
0.01
94.91
89.31
86.25
90.25
0.10
0.22
0.25
0.13
1.10
2.03
2.91
2.01
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
0.00
0.01
0.01
0.00
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.74
0.54
1.07
0.01
92.50
1.25
1.95
0.06
94.40
1.09
2.43
0.04
94.67
0.56
1.73
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Baltimore
Baltimore
Baltimore
Baltimore
Overnight
Two-Day
Three-Day
Total Composite
Capital
Capital
Capital
Capital
96.61
93.51
94.80
95.14
0.53
1.20
1.15
0.54
1.06
1.90
2.35
1.70
0.01
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater South Carolina
Greater South Carolina
Greater South Carolina
Greater South Carolina
95.46
90.10
89.62
92.40
0.91
1.40
1.46
0.72
1.08
1.96
2.78
1.84
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greensboro
Greensboro
Greensboro
Greensboro
96.21
92.36
91.62
93.79
0.59
1.29
1.37
0.60
1.07
1.99
2.62
1.78
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
Mid-Carolinas
95.71
89.00
89.82
91.89
0.60
1.51
1.49
0.69
1.08
1.92
2.76
1.85
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern Virginia
Northern Virginia
Northern Virginia
Northern Virginia
96.35
91.96
95.77
94.66
0.68
1.32
1.01
0.61
1.06
1.91
2.34
1.79
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Richmond
Richmond
Richmond
Richmond
96.22
90.33
93.57
93.20
0.51
1.43
1.19
0.67
1.07
2.00
2.45
1.85
0.01
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Appalachian
Appalachian
Appalachian
Appalachian
96.48
90.73
89.00
91.74
0.52
1.41
1.49
0.76
1.05
2.01
2.95
2.05
0.01
0.04
0.04
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.69
0.62
1.09
0.02
87.65
1.59
2.11
0.05
89.86
1.50
2.96
0.05
91.28
0.73
1.99
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Cincinnati
Cincinnati
Cincinnati
Cincinnati
Overnight
Two-Day
Three-Day
Total Composite
Northern Ohio
Northern Ohio
Northern Ohio
Northern Ohio
95.25
91.24
91.10
92.90
0.81
1.35
1.37
0.66
1.07
2.00
2.78
1.80
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Columbus
Columbus
Columbus
Columbus
96.19
92.29
92.82
93.90
0.55
1.29
1.26
0.61
1.06
2.01
2.80
1.86
0.01
0.03
0.03
0.01
Overnight
Two-Day
Three-Day
Total Composite
Erie
Erie
Erie
Erie
96.29
91.55
89.98
92.49
0.72
1.37
1.48
0.77
1.07
2.03
2.96
1.99
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
Central Pennsylvania
94.26
89.99
89.18
91.16
0.93
1.46
1.52
0.77
1.09
2.05
2.98
2.02
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Kentuckiana
Kentuckiana
Kentuckiana
Kentuckiana
94.92
90.99
90.52
92.02
0.76
1.41
1.45
0.74
1.09
2.01
2.93
2.04
0.02
0.05
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
Philadelphia Metro
88.50
81.98
83.34
85.03
1.44
1.89
1.84
0.98
1.22
2.22
3.12
2.04
0.03
0.05
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Pittsburgh
Pittsburgh
Pittsburgh
Pittsburgh
96.12
91.50
93.24
93.78
0.55
1.35
1.25
0.62
1.06
2.04
2.89
1.82
0.01
0.05
0.03
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
93.12
0.92
1.12
0.02
92.19
1.26
2.00
0.03
90.10
1.43
2.98
0.04
91.67
0.76
2.14
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
South Jersey
South Jersey
South Jersey
South Jersey
Overnight
Two-Day
Three-Day
Total Composite
Chicago
Chicago
Chicago
Chicago
92.72
82.43
75.82
83.52
1.13
1.80
2.05
1.02
1.18
1.92
3.30
2.10
0.03
0.07
0.07
0.04
Overnight
Two-Day
Three-Day
Total Composite
Central Illinois
Central Illinois
Central Illinois
Central Illinois
95.87
92.86
87.35
91.94
0.60
1.24
1.63
0.73
1.09
1.81
2.96
1.97
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Detroit
Detroit
Detroit
Detroit
95.12
90.20
90.24
92.62
0.66
1.46
1.48
0.63
1.10
2.00
2.90
1.83
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Indiana
Greater Indiana
Greater Indiana
Greater Indiana
95.87
88.48
90.69
92.03
0.96
1.49
1.41
0.75
1.07
2.05
2.83
1.91
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Greater Michigan
Greater Michigan
Greater Michigan
Greater Michigan
95.93
92.03
86.90
91.87
0.64
1.30
1.64
0.70
1.07
1.94
2.96
1.94
0.01
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Gateway
Gateway
Gateway
Gateway
95.40
89.48
91.19
91.98
0.65
1.50
1.37
0.72
1.08
2.02
2.91
2.05
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Lakeland
Lakeland
Lakeland
Lakeland
95.94
91.50
90.92
93.39
0.90
1.31
1.40
0.67
1.07
2.00
2.89
1.82
0.02
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.45
0.62
1.09
0.02
93.30
1.22
1.78
0.03
89.83
1.51
2.92
0.04
92.68
0.72
1.99
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Northern Illinois
Northern Illinois
Northern Illinois
Northern Illinois
Overnight
Two-Day
Three-Day
Total Composite
Southeast Michigan
Southeast Michigan
Southeast Michigan
Southeast Michigan
95.79
90.62
87.80
92.19
0.58
1.41
1.61
0.65
1.07
1.87
2.94
1.82
0.01
0.04
0.04
0.02
Overnight
Three-Day
Total Composite
Caribbean
Caribbean
Caribbean
95.35
57.52
84.07
0.89
3.24
1.15
1.07
3.58
1.82
0.02
0.10
0.03
Overnight
Two-Day
Three-Day
Total Composite
Central New Jersey
Central New Jersey
Central New Jersey
Central New Jersey
95.51
90.95
91.70
93.29
0.54
1.39
1.34
0.57
1.07
2.04
2.93
1.82
0.01
0.04
0.04
0.01
Overnight
Two-Day
Three-Day
Total Composite
Long Island
Long Island
Long Island
Long Island
96.16
92.23
92.28
93.50
0.55
1.30
1.33
0.66
1.08
2.02
2.92
2.02
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northern New Jersey
Northern New Jersey
Northern New Jersey
Northern New Jersey
95.47
92.31
90.24
92.83
0.54
1.30
1.43
0.64
1.08
2.03
2.95
1.96
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New York
New York
New York
New York
94.62
92.64
91.18
93.07
0.64
1.26
1.37
0.62
1.10
2.00
2.90
1.86
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Triboro
Triboro
Triboro
Triboro
94.73
91.13
91.01
92.26
0.54
1.43
1.39
0.70
1.10
2.03
2.92
2.00
0.01
0.04
0.04
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.87
0.54
1.08
0.02
94.05
1.14
1.99
0.04
90.90
1.40
2.94
0.04
93.58
0.66
2.03
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Westchester
Westchester
Westchester
Westchester
Overnight
Two-Day
Three-Day
Total Composite
Albany
Albany
Albany
Albany
96.69
92.70
88.51
92.69
0.53
1.26
1.56
0.69
1.06
1.99
2.98
1.99
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Boston
Boston
Boston
Boston
95.50
93.73
91.27
93.84
0.88
1.20
1.38
0.64
1.08
1.95
2.88
1.82
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Connecticut
Connecticut
Connecticut
Connecticut
95.29
91.25
88.99
92.24
0.98
1.37
1.55
0.74
1.08
2.04
2.98
1.94
0.02
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Maine
Maine
Maine
Maine
95.00
91.89
90.83
92.78
1.06
1.34
1.44
0.75
1.09
2.03
2.89
1.96
0.03
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Massachusetts
Massachusetts
Massachusetts
Massachusetts
94.97
91.17
89.59
92.34
0.63
1.38
1.51
0.65
1.08
2.04
2.93
1.90
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
New Hampshire/Vermont
95.59
91.89
89.52
92.12
0.62
1.33
1.49
0.73
1.07
2.01
2.92
2.07
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Southeast New England
Southeast New England
Southeast New England
Southeast New England
94.24
92.03
88.38
91.79
1.10
1.31
1.58
0.77
1.11
2.03
2.97
1.95
0.03
0.03
0.04
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.43
0.50
1.06
0.01
92.46
1.27
2.03
0.03
91.76
1.31
2.87
0.04
94.09
0.55
1.80
0.01
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western New York
Western New York
Western New York
Western New York
Overnight
Three-Day
Total Composite
Honolulu
Honolulu
Honolulu
96.61
72.63
86.67
0.57
1.96
0.88
1.05
2.97
1.85
0.01
0.06
0.02
Overnight
Two-Day
Three-Day
Total Composite
Los Angeles
Los Angeles
Los Angeles
Los Angeles
93.84
92.36
92.63
93.19
0.68
1.35
1.27
0.61
1.10
1.92
2.47
1.72
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Bay-Valley
Bay-Valley
Bay-Valley
Bay-Valley
95.91
94.17
91.10
93.43
0.55
1.16
1.38
0.69
1.06
1.95
2.59
1.90
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Sacramento
Sacramento
Sacramento
Sacramento
94.32
92.55
84.87
90.46
0.93
1.30
1.71
0.79
1.10
1.95
2.88
1.97
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Diego
San Diego
San Diego
San Diego
94.97
95.10
94.41
94.78
0.71
1.04
1.09
0.56
1.08
1.80
2.47
1.80
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
San Francisco
San Francisco
San Francisco
San Francisco
95.37
94.65
91.05
93.50
0.61
1.11
1.40
0.65
1.09
1.94
2.89
1.95
0.02
0.03
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Santa Ana
Santa Ana
Santa Ana
Santa Ana
95.22
94.80
92.41
94.18
0.60
1.09
1.29
0.57
1.09
1.97
2.56
1.73
0.02
0.03
0.04
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.81
0.82
1.07
0.02
94.24
1.17
1.81
0.05
90.49
1.44
2.49
0.05
93.29
0.72
1.82
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Van Nuys
Van Nuys
Van Nuys
Van Nuys
Overnight
Two-Day
Three-Day
Total Composite
Alabama
Alabama
Alabama
Alabama
94.82
91.32
92.69
93.10
0.87
1.31
1.27
0.67
1.10
2.05
2.87
2.02
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Atlanta
Atlanta
Atlanta
Atlanta
94.55
87.78
90.43
91.26
0.90
1.58
1.45
0.75
1.10
2.12
2.87
2.01
0.03
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Florida
Central Florida
Central Florida
Central Florida
93.94
92.21
89.71
91.40
0.78
1.34
1.49
0.85
1.11
2.02
2.80
2.16
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Mississippi
Mississippi
Mississippi
Mississippi
95.80
89.80
87.50
90.96
0.66
1.65
1.90
0.89
1.07
2.06
2.94
2.06
0.02
0.04
0.07
0.03
Overnight
Two-Day
Three-Day
Total Composite
North Florida
North Florida
North Florida
North Florida
95.26
89.27
89.08
90.83
0.60
1.44
1.49
0.81
1.08
2.07
2.96
2.22
0.01
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
South Florida
South Florida
South Florida
South Florida
94.04
93.74
91.04
92.34
0.89
1.25
1.39
0.83
1.12
1.97
2.67
2.09
0.02
0.05
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
South Georgia
South Georgia
South Georgia
South Georgia
95.94
89.17
90.15
91.43
0.55
1.54
1.43
0.79
1.07
1.98
2.86
2.13
0.01
0.04
0.06
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.30
0.67
1.10
0.02
93.40
1.18
1.94
0.03
89.82
1.49
2.89
0.05
92.12
0.81
2.19
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Suncoast
Suncoast
Suncoast
Suncoast
Overnight
Two-Day
Three-Day
Total Composite
Tennessee
Tennessee
Tennessee
Tennessee
94.96
89.48
91.64
91.98
0.86
1.46
1.33
0.73
1.08
2.07
2.75
1.97
0.02
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Albuquerque
Albuquerque
Albuquerque
Albuquerque
94.56
90.48
90.70
91.97
1.16
1.44
1.39
0.86
1.10
2.07
2.73
2.10
0.02
0.04
0.04
0.03
Overnight
Two-Day
Three-Day
Total Composite
Arkansas
Arkansas
Arkansas
Arkansas
95.63
91.35
90.31
92.34
1.07
1.35
1.42
0.77
1.07
1.97
2.86
2.04
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dallas
Dallas
Dallas
Dallas
94.86
92.62
93.04
93.55
0.60
1.26
1.25
0.66
1.08
1.93
2.54
1.93
0.01
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Fort Worth
Fort Worth
Fort Worth
Fort Worth
95.60
91.47
89.49
92.00
0.57
1.35
1.46
0.75
1.07
1.95
2.64
1.96
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Houston
Houston
Houston
Houston
94.81
93.06
92.41
93.34
0.66
1.29
1.30
0.70
1.10
1.92
2.45
1.90
0.02
0.05
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Louisiana
Louisiana
Louisiana
Louisiana
96.23
90.08
89.18
92.24
0.72
2.06
2.04
0.93
1.07
2.00
2.81
1.93
0.02
0.06
0.08
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.45
0.64
1.09
0.02
91.97
1.33
2.04
0.04
91.45
1.36
2.80
0.05
93.20
0.64
1.94
0.02
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Oklahoma
Oklahoma
Oklahoma
Oklahoma
Overnight
Two-Day
Three-Day
Total Composite
Rio Grande
Rio Grande
Rio Grande
Rio Grande
94.90
93.09
90.32
92.32
0.72
1.20
1.43
0.77
1.08
1.89
2.70
2.03
0.02
0.05
0.05
0.03
Two-Day
Three-Day
Total Composite
Alaska
Alaska
Alaska
96.93
84.51
89.59
0.72
1.76
1.08
1.18
2.96
2.23
0.03
0.06
0.03
Overnight
Two-Day
Three-Day
Total Composite
Big Sky
Big Sky
Big Sky
Big Sky
96.82
94.88
90.21
93.17
0.52
1.20
1.40
0.77
1.06
1.63
2.69
1.97
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Central Plains
Central Plains
Central Plains
Central Plains
96.20
91.49
91.99
93.53
0.58
1.39
1.33
0.64
1.06
2.03
2.84
1.96
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Dakotas
Dakotas
Dakotas
Dakotas
97.14
95.41
92.25
94.63
0.48
1.04
1.29
0.63
1.05
1.98
2.62
1.94
0.01
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
Colorado/Wyoming
96.58
95.29
94.49
95.27
0.97
1.02
1.09
0.69
1.07
1.76
2.50
1.94
0.02
0.03
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Hawkeye
Hawkeye
Hawkeye
Hawkeye
95.79
92.32
90.67
92.63
0.76
1.30
1.42
0.75
1.06
1.99
2.87
2.10
0.01
0.04
0.05
0.03
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
95.10
0.65
1.09
0.02
93.03
1.22
2.01
0.04
92.31
1.40
2.49
0.05
93.11
0.85
2.06
0.03
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Nevada-Sierra
Overnight
Two-Day
Three-Day
Total Composite
Mid-America
Mid-America
Mid-America
Mid-America
95.50
91.39
90.18
92.45
0.63
1.35
1.45
0.68
1.08
2.03
2.83
1.96
0.01
0.04
0.05
0.02
Overnight
Two-Day
Three-Day
Total Composite
Northland
Northland
Northland
Northland
96.27
93.37
92.24
94.19
0.53
1.21
1.29
0.59
1.07
1.87
2.85
1.89
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Arizona
Arizona
Arizona
Arizona
94.42
93.70
95.24
94.77
0.64
1.17
1.02
0.62
1.10
1.92
2.28
1.87
0.02
0.04
0.03
0.02
Overnight
Two-Day
Three-Day
Total Composite
Portland
Portland
Portland
Portland
95.81
94.71
93.73
94.67
0.60
1.13
1.16
0.63
1.07
1.88
2.35
1.79
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Salt Lake City
Salt Lake City
Salt Lake City
Salt Lake City
96.33
92.46
94.74
95.16
0.53
1.40
1.08
0.69
1.06
2.03
2.59
2.05
0.01
0.04
0.05
0.03
Overnight
Two-Day
Three-Day
Total Composite
Seattle
Seattle
Seattle
Seattle
96.89
95.20
94.43
95.60
0.48
1.08
1.11
0.58
1.06
1.97
2.47
1.79
0.01
0.04
0.04
0.02
Overnight
Two-Day
Three-Day
Total Composite
Spokane
Spokane
Spokane
Spokane
95.39
94.19
92.02
93.54
1.57
1.15
1.32
0.87
1.07
1.97
2.45
1.89
0.02
0.04
0.05
0.02
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.17
0.25
1.07
0.01
91.34
0.55
1.95
0.02
92.63
0.51
2.55
0.02
93.60
0.25
1.79
0.01
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Capital Metro
Capital Metro
Capital Metro
Capital Metro
Overnight
Two-Day
Three-Day
Total Composite
Eastern Area
Eastern Area
Eastern Area
Eastern Area
94.11
89.61
89.47
91.13
0.35
0.51
0.53
0.28
1.10
2.06
2.95
1.98
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Great Lakes Area
Great Lakes Area
Great Lakes Area
Great Lakes Area
95.53
90.28
88.59
91.66
0.29
0.50
0.54
0.26
1.08
1.93
2.94
1.94
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
New York Metro Area
New York Metro Area
New York Metro Area
New York Metro Area
95.35
92.20
89.17
92.51
0.24
0.56
0.60
0.27
1.08
2.02
2.97
1.94
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Northeast Area
Northeast Area
Northeast Area
Northeast Area
95.47
92.11
89.61
92.67
0.32
0.52
0.57
0.28
1.08
2.01
2.94
1.93
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Pacific Area
Pacific Area
Pacific Area
Pacific Area
95.12
93.94
90.32
93.03
0.27
0.50
0.53
0.26
1.08
1.89
2.62
1.83
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southeast Area
Southeast Area
Southeast Area
Southeast Area
94.85
90.32
90.35
91.77
0.29
0.54
0.51
0.28
1.09
2.04
2.84
2.09
0.01
0.02
0.02
0.01
Overnight
Two-Day
Three-Day
Total Composite
Southwest Area
Southwest Area
Southwest Area
Southwest Area
95.25
92.09
91.12
92.75
0.26
0.54
0.55
0.29
1.08
1.95
2.66
1.97
0.01
0.02
0.02
0.01
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
Response to DBP/USPS-268 (continued)
EXFC On-Time Service Performance by Performance Cluster, Quarter 3 FY 2006
Service Standard
Area
Overnight
Two-Day
Three-Day
Total Composite
Performance Cluster
Western Area
Western Area
Western Area
Western Area
Overnight
Two-Day
Three-Day
Total Composite
Nation
Nation
Nation
Nation
Destination +/Destination +/Destination
Range for
Destination Percent
Range for
Average Delivery Average Delivery
On Time
Days
Percent On Time
Days
96.03
0.21
1.07
0.00
93.31
0.41
1.92
0.01
93.01
0.37
2.58
0.01
94.13
0.21
1.93
0.01
95.31
91.37
90.77
92.59
0.09
0.19
0.19
0.10
1.08
1.98
2.75
1.94
* Results reflect the new Performance Cluster/Area alignments. The Greensboro, Mid-Carolinas, and Greater South Carolina clusters are now
aligned with the Capital Metro Area, and the Arizona and Nevada-Sierra clusters are now aligned with the Western Area.
0.00
0.01
0.01
0.00
CERTIFICATE OF SERVICE
I hereby certify that I have this date served the foregoing document in
accordance with Section 12 of the Rules of Practice and Procedure.
________________________
Brian M. Reimer
475 L'Enfant Plaza West, S.W.
Washington, D.C. 20260B1137
(202) 268-3037, FAX: -5402
September 15, 2006
[email protected]