Transportation 2014 Survey Results

Transportation
Rate your Satisfaction level with Pace Transportation Services
Frequency of shuttles between campuses
Satisfied
Neutral
Dissatisfied
Total Responses
2014 Faculty/Staff
Response
48%
30%
23%
124
2014 Student
Response
30%
40%
30%
461
Shuttle Frequency Satisfaction
0%
10%
20%
30%
40%
2014 Faculty/Staff Response
50%
Satisfied
Neutral
Dissatisfied
2014 Student Response
Cleanliness of vehicles
Satisfied
Neutral
Dissatisfied
Total Responses
2014 Faculty/Staff
Response
63%
34%
3%
128
2014 Student
Response
45%
45%
10%
453
Cleanliness of Vehicles
0% 10% 20% 30% 40% 50% 60% 70%
2014 Faculty/Staff Response
Satisfied
Neutral
Dissatisfied
2014 Student Response
Helpfulness and courteousness of drivers
Satisfied
Neutral
Dissatisfied
Total Responses
2014 Faculty/Staff
Response
71%
28%
1%
125
2014 Student
Response
50%
43%
7%
455
Courteousness and Helpfulness
0%
20%
40%
60%
80%
2014 Faculty/Staff Response
Satisfied
Neutral
Dissatisfied
2014 Student Response
Safety of Transportation
Satisfied
Neutral
Dissatisfied
Total Responses
2014 Faculty/Staff
Response
72%
26%
2%
125
2014 Student
Response
50%
42%
8%
461
Safety Satisfaction
0%
2014
Faculty/Staff
Response
20%
40%
60%
80%
Satisfied
Neutral
2014 Student
Response
Dissatisfied
Overall timeliness
Satisfied
Neutral
Dissatisfied
Total Responses
2014 Faculty/Staff
Response
66%
28%
6%
122
2014 Student
Response
42%
43%
15%
454
*all responses under satisfied equal to all satisfied and very satisfied in survey
*all responses under dissatisfied equal to all dissatisfied and very dissatisfied in survey