Java Informational
T R AI N I NG C O N D UCT E D B Y :
D AN IE L M E URY , I T S H E L P D E S K S U P E RV IS OR
D A V ID W A L KE R, I T S H E L P D E S K C U S T O ME R S E R V I CE R E P R E SE NT A T IV E
L O U I S G U G L I E LM O , C L I E N T S U P P O RT T E C H S U P P ORT S P E C I A L I S T
Java Version 7 Update 51 and Update 55
On Windows 7 and Windows 8.1
Known to work best on Internet Explorer version 10
Also found to work on Google Chrome version 34
Limited use on Firefox for Banner
 Preferred browser for timesheets if user approves other timecards and has to switch to their own.
On Mac OSX
Firefox version 28 works
Limited user on Safari
Tips when Installing Java
Uninstall all previous versions of Java
Install only from java.com
Close all internet browsers after downloading file
Do not install the free software that is offered
When complete, turn off Java Automatic Updates
Add Site Exceptions
http://banner8inb.pace.edu
https://timesheets.pace.edu
Troubleshooting Issues with Java 7
versions 51 and 55
Clearing Browsing History
Resetting Browser Settings (IE)
Clearing Java Cache
◦ Go to “Control Panel”
◦ Click Java
◦ In the General tab, click “Settings…” under the
Temporary Internet Files
◦ Click button for “Delete Files…”
Java 8
• Available for developers on oracle.com
•Works similar to Java 7 update 51
•Not recommended to be updated to yet