Career Services
New York City Campus
41 Park Row, 14th Floor
New York, New York 10038
(212) 346-1950
Westchester Campus
861 Bedford Road
Pleasantville, New York 10570
(914) 773-3415 • (914) 773-3361
www.pace.edu/careers
Page 1
Table of Contents
Introduction
Page 3
Resume Styles
Page 4
What to Include on Your Resume
Page 5
Transferable Skills
Page 6-8
Resume Do’s & Don’ts
Page 9
Sample Resumes
Undergraduate
Graduate
Functional
Pages 10-21
Pages 22-24
Page 25
Writing Cover Letters
Pages 26-32
Page 2
Introduction
Your resume must answer the question: Why should I hire you?
It is a portrait of you and the most important tool in your job search—it is your own personal press release. It must
grab the attention of the reader and convince her/him (in no more than 30 seconds) that you are a match for the job
and should be interviewed. You will need to provide the employer with important facts about you by conveying the
following information:
YOUR SKILLS, STRENGTHS, ACCOMPLISHMENTS,
INTERESTS, GOALS AND BACKGROUND
STEP 1
STEP 2
STEP 3
Take inventory of all the above
Organize the information and choose appropriate vocabulary to make the most positive impact
Create a resume that is attractive, concise, error free, clear, and easy to read
This workbook will help you create a strong resume. Review the tips, worksheets and samples as you prepare your
unique resume.
Common Concerns of Resume Writing






―I don‘t have a lot of experience‖
―I don‘t have experience in my field‖
―My experience/education is from another country‖
―My resume has gaps‖
―I‘m not in any clubs‖
―My GPA is not very good‖
In addition to gaining work experience, the following are a few ways you can show employers that you are a well-qualified
candidate:






Volunteer. This is a great way to meet people, develop hard and soft skills as well as gain exposure to a certain
industry or field of work.
Join an organization (on or off campus). This involvement will expose you to people and information in a
particular industry in order to expand upon what you learn in school. By joining a committee within an organization,
you can build additional leadership skills and develop contacts.
Take an elective course in an area of interest.
Read trade journals, blogs, etc. Some financial firms actually list ―recommended reading‖ on their website under
career information/interview preparation.
List academic courses, class projects, and readings to demonstrate your knowledge and interest. Include your
technical skills, languages spoken as well as personal skills that showcase your strengths
Emphasize accomplishments. Indicating what you have achieved can differentiate you from others.
Page 3
Resume Styles
REVERSE CHRONOLOGICAL
REVERSE CHRONOLOGICAL FORMAT
In this most commonly used style, experience and
This is the most commonly used
style where
and education
are listed
in reverse chronological order (most
education
are experience
listed in reverse
chronological
order
recent items first).
(most recent items first).
Advantages
Advantages
by the vast majority of employers
 Preferred by the vast majorityPreferred
of employers
 Highlights employer name, jobHighlights
titles, job responsibilities
employer name,
andjob
achievements
titles and job
for each position
 Emphasizes continuity and responsibilities
career growth for each position
 Easy to follow
Emphasizes continuity and career growth
Easy to follow
Best Used
Bestand
Used
 When career direction is clear
can be highlighted
When
career
is clear
can be work history
 By entry level or experienced students
who direction
have a fairly
steady,and
conventional
highlighted
Hints
By entry level as well as experienced students who
 Begin work experience section
present
or most
recent position
havewith
a fairly
steady,
conventional
work and work backward
 Detail only the last few positions
or relevant employment within the past ten years
history
 Note major position changes (showing progression) with a particular employer
Hints
 Emphasize how well you did
your job, including specific results. Resumes should be skill and accomplishment driven,
Begin work experience section of your resume with
not task driven
or most
recent
position and work
 Quantify (how often? how present
many? etc.)
where
possible
backward.
 Be consistent and achievement oriented
Detail only the last four or five positions or relevant
employment within the past ten years, if
FUNCTIONAL FORMAT
not repeated in the most recent experience.
Note major position changes with a particular
This style focuses on highlighting
major
accomplishments,
strengths
employer.
Show progression
of and skills rather than on work history.
responsibilities.
Caution: Some employers dislike Emphasize
this resume major
style asaccomplishments
it does not show your
and work history and progression as clearly.
responsibilities which relate directly or indirectly to
Advantages
your job objective. Quantify where possible.


Focuses on the skills needed for new position, instead of work history
Gives considerable flexibility
FUNCTIONAL
Best Used
 For career changers or those
the job market
Thisreentering
style highlights
major accomplishments and
 When experience is limitedstrengths
or when and
you allows
wish to you
emphasize
a particular
strength
or skill
to organize
them in
an order
 When you have lengthy gaps
timesupports
between your
jobs work objective and job targets.
thatofbest
 When you have had severalActual
jobs with
similar
responsibilities
work history is listed at the bottom of this style
resume. Caution: Some employers dislike the
Hints
functional resume.
 Use several categories targeted to the job you are seeking; each one should highlight a particular skill or area of
expertise
Advantages
 List functional categories in order
of considerable
importance with
the mostinimportant
Gives
flexibility
emphasisskill first
 Be consistent
Eliminates repetition of job assignments
Tends to de-emphasize work history and stresses
skills needed for new position
Page 4
Best Used
In career changes or re-entry into the job market
What to Include on Your Resume
Some industries will require different and/or other category headings. Consult your counselor and review the
job search tools section on www.careers.pace.edu/careers to learn about other formats.
Heading
 Include your current address, e-mail and phone (home or cell); be sure both your voicemail and e-mail address are
professional
Objective (recommended more for internship search than for full time search)
 When writing an objective, show what you bring, rather than what you hope to gain
 Remember that ―objective‖ is another word for goal, so you should briefly state what type of position you are seeking,
reflecting skills you have to offer rather than skills you hope to gain
 Use an objective to indicate the specific job you are applying to at a given company
Profile/Summary of Qualifications
 A profile highlights specific qualifications and transferable skills relevant to the position and can be effective for both
students and career changers.
Education
 School, degree, expected date of graduation, major, minor, concentration
 Overall GPA if higher than 3.0; additionally, include your major GPA only if higher than overall GPA
 If applicable, indicate previous college, degree, dates of attendance or graduation, major and GPA
Honors, Awards and Accomplishments
 Any academic (i.e. Dean‘s List, names of scholarships), extracurricular or job-related achievements (can also be listed under
Experience)
Relevant Courses
 List 4 to 8 courses related to your major and/or objective
Academic Projects
 Any significant class projects that relate to your major or the position you are seeking--this is especially useful for
students with little or no work experience
Technical Skills
 Hardware, software, programs, languages, operating systems, internet applications and social media tools
Experience/Employment History
 Full-time or part-time jobs, internships, consulting, self-employment, entrepreneurial ventures
 Volunteer work (include in this section or list as separate category)
 Consider separating experience into multiple topical categories (i.e. Accounting Experience, Internship Experience,
Relevant Experience) as a way to bring to the top of the document and emphasize most relevant work experience
Activities/Interests
 Clubs (indicate role if other than member, i.e. Treasurer) where appropriate describe involvement
 Professional or community organizations
 Tutoring (include in this section or under ―Experience‖ section)
 Fraternity/Sorority or Athletic Groups
 Any genuine interest, expertise, or unique ability (do not include general areas such as ―reading‖)
Language(s)
 Fluency, proficiency or knowledge of a language(s) other than English
Presentation(s)/Publication(s) /Certification(s)/Licensure(s)
 An entry that could substantiate your professional development or communication skills
Page 5
Transferable Skills
What skills do employers want you to have?
Each year NACE* conducts a survey asking employers to identify skills and qualities of the "ideal candidate." They also
compare their desires to the skills and qualities that current graduates actually possess.
Employers rate the importance of
specific qualities/skills
Qualities
Rating
A good GPA is important, but employers look at other attributes too. In
fact, year after year, the number one skill employers say they want to see in
job candidates is strong communication skills: the ability to write and speak
clearly. Unfortunately, in spite of requesting this skill year after year, many
employers also report that college graduates lack adequate grammar and
writing skills.
Communication skills
4.7
Honesty/integrity
4.7
Interpersonal skills (relates
well to others)
4.5
Motivation/initiative
4.5
Strong work ethic
4.5
Teamwork skills (works
well with others)
4.5
Computer skills
4.4
Analytical skills
4.3
Flexibility/adaptability
4.3
Detail-oriented
4.2
Organizational skills
4.0
Leadership skills
4.0
Self-confidence
4.0
Friendly/outgoing
personality
3.9
Get experience—and learn how to highlight it on your resume and at
your interview
Tactfulness
3.9
Well-mannered/polite
3.8
Creativity
3.7
GPA (3.0 or better)
3.6
Entrepreneurial skills/risktaker
3.3
What this means is you need some real-world experience before
graduation. Although you won't learn everything about the workplace with
an internship/co-op, you can build many of the skills employers find lacking.
An internship is not just an opportunity to gain experience, but it's also a
setting for you to learn professional behavior, learn what it means to work
in a team, and practice interpersonal communication. An internship/co-op
position helps you to see the professional skills employers value.
Sense of humor
3.2
Bilingual skills
2.3
Employers also want new hires that are honest, display teamwork skills, and
have a strong work ethic.
What college candidates lack
Ironically, communication skills not only top employers' list of most-desired
skills, but also their list of the skills most lacking in new college graduates.
Many employers reported that students have trouble with grammar, cannot
write, and lack presentation skills. Poor communication skills are often
evident in the interview, where students are unable to articulate, as one
employer said, "what they have done and how it relates to/contributes to
the position" they are seeking.
In addition, employers pointed to other skills and attributes that had made
their "wish list," and cited those qualities and abilities as lacking in many new
college graduates, e.g., relevant work experience, strong work ethic, team
work skills, and the like. They also faulted new college graduates for not
conducting themselves in a professional manner.
*Source: Job Outlook, National Association of Colleges and Employers,
JobWeb.com
(5-point scale, where 1=not important,
2=not very important; 3=somewhat
important; 4=very important, and
5=extremely important)
Page 6
Illustrate Your Transferable Skills
Your resume should demonstrate your skills, abilities and accomplishments through the specific results of your actions.
By quantifying your positions/activities/accomplishments with measurable results, your statements will increase your credibility
and persuasive potential. Carefully outline what you want employers to know about you, and then prepare bullets based on
the following format called the STAR method.
STAR stands for:
ST (situation/task)
A (action – what you did!)
R (results – the outcome of your effort!)
An example of how to create bullets using the STAR method:
ST (Situation/Task)
Action
Results
To publicize a Homecoming Weekend event
Created flyers, posters and contacted student organizations, newspapers and radio
stations via email, phone calls
Resulted in a 65% increase of attendees over previous year
The STAR method demonstrates not only the task and action, but the result of your actions.
See the samples below to help you express and describe how well you’ve done something, instead of simply stating
your responsibilities.
To illustrate your Entrepreneurial Skills, Creativity, Motivation/Initiative, and Self-Confidence
 Increased overall company sales volume by more than 20% through innovative marketing campaign including the use
of emails, social media and blogs
To illustrate your Creativity, Detail-Orientation, and Computer Skills
 Designed advertisements/graphics using Adobe Photoshop and Quark for nationally recognized television hair
product promotion
To illustrate Teamwork and your Communication, Interpersonal and Leadership Skills
 Trained and supervised two new employees on company policies, procedures and effective sales techniques
To illustrate your Communication Skills, Self-Confidence and Teamwork
 Developed targeted communication and persuasive strategies, resulting in 3rd place ranking during a national debate
competition
To illustrate your Interpersonal Skills, Strong Work Ethic, Outgoing Personality, and Leadership Skills
 Selected as ―Employee of the Month‖ for demonstrating superior customer service skills and product knowledge
To illustrate your Honesty/Integrity, Tactfulness, Detail-Orientation, and Interpersonal Skills
 Successfully completed cash and credit transactions including returns and exchanges of up to $6000 daily
To illustrate your Communication and Analytical Skills
 Presented PowerPoint demonstrating anxiety disorder research results to a group of 35+ at American Psychological
Society‘s Annual Convention
To illustrate your Organizational Skills and Friendly/Outgoing Personality
 Designed and implemented social, recreational and educational activities focused on learning disabilities for 20
children
To illustrate your Analytical Skills, Detail-Orientation, Organizational Ability, and Computer Skills
 Prepared financial reports using Excel for departments with weekly sales averaging $260,000
Page 7
Action Verbs To Demonstrate Transferable Skills
Communicate your transferable skills by using these verbs to begin the bulleted action statements in your resume experience
Management/Leadership Skills
administer
analyze
apply
assign
attain
chair
consolidate
coordinate
delegate
direct
enable
evaluate
execute
expedite
facilitate
implement
improve
increase
initiate
manage
motivate
organize
oversee
plan
prioritize
problem solve
recommend
resolve
review
schedule
set goals
spearhead
supervise
Creative Skills
create
design
develop
directs
establish
illustrate
integrate
introduce
invent
market
perform
plan
revise
revitalize
shape
solved
Communication Skills
address
advertise
advise
articulate
authored
clarify
coach
collaborate
communicate
compose
consult
contact
conveyed
correspond
counsel
develop
discuss
direct
draft
edit
elicited
encourage
explain
express
facilitate
familiarize
formulate
guide
influence
inform
instruct
interact
interpret
involve
lecture
listen
market
mediate
moderate
motivate
negotiate
network
observe
outline
persuade
presented
promote
publicize
refer
report
resolve
respond
translate
write
Page 8
Organizational Skills
arrange
catalog
classify
collect
compile
coordinate
enter/input
generate
implement
inspect
monitor
operate
organize
prepare
process
purchase
record
retrieve
scan
schedule
screen
specify
systematize
tabulate
validate
Technical Skills
assemble
build
calculate
compute
design
devise
engineer
maintain
operate
overhaul
program
remodel
repair
solve
test
train
upgrade
validate
verify
Problem Solving/
Analytical Skills
allocate
analyze
appraise
audit
balance
budget
calculate
compute
develop
diagnose
evaluate
forecast
formulate
investigate
observe
plan
project
research
resolve
troubleshoot
Interpersonal Skills
adapt
advise
assess
clarify
counsel
enable
facilitate
familiarize
greet
guide
listen
refer
represent
Resume Do’s
Sell yourself by highlighting the skills/experiences most relevant to the job you are seeking
Utilize the jargon of your profession or major
Be brief and concise, yet achievement oriented; include your important accomplishments in as few words as possible
Use quantities, amounts and dollar values whenever they enhance the description of your accomplishments or duties
Use bullets and action words to highlight marketable skills
Keep your verb tenses and format consistent
Keep your resume to one page unless you have extensive applicable experience
Create your resume to be visually appealing by emphasizing important information using bold, italics, underlining or
CAPITAL letters as needed
Leave an appropriate and equal margin space on all sides of your resume (1/2‖ to 1‖)
Use a professional e-mail address and voice mail message
Use a font style that is easy to read and choose a font size between 10 and 12
Proofread; check your grammar/spelling carefully and have another individual review your resume
When sending a resume electronically, convert it from an MSWord document to a PDF before sending
Keep a draft of your resume accessible at all times (in eportfolio, your email, online storage service, on a USB/flash drive)
Resume Dont’s
Do not use templates or copy and paste text from other Word documents as the format may become compromised
Do not rely solely on ―spell check‖ and make sure to not have any typographical or grammatical errors (form vs. from)
Do not indicate your age, birthday, and religion or attach a photograph
Do not use personal pronouns (I, me my, our)
Do not abbreviate
Do not falsify your experience
Do not list references/supervisors; provide this information on a separate sheet at the interview, if asked
Do not list specific addresses or zip codes with school or employment information
Do not name courses by CRN number, only by course title
Do not list multiple fields in objective: For example, To obtain an internship in marketing, sales, advertising or public relations;
instead, prepare a targeted resume for each separate goal
Do not force too much information onto the page--you don‘t have to list everything you have ever done on the
resume; it is a snapshot not an autobiography
Page 9
FRESHMAN EXPLORER
41 Park Row, 14th Floor
New York, NY 10038
(212) 346-1950
[email protected]
Example of a student
with little to one year of
experience
OBJECTIVE
To apply my communication and interpersonal skills in a business internship
EDUCATION
Pace University, Lubin School of Business, New York, NY
Bachelor of Business Administration, General Business, June 2xxx
Overall GPA: 3.30 • Honors: CAP Honors, Lambda Sigma Honors Society
Midwood High School, Brooklyn, NY
Regents Diploma, June 2xxx
COURSEWORK
Principles of Economics: Macro/Micro
Contemporary Business Practice
Financial Accounting
Business Law
EXPERIENCE
ShopRite, Brooklyn, NY
Associate, June 2xxx- August 2xxx
• Worked up to 35 hours per week while in school full time
• Accurately handled cash and credit transactions, totaling $1200 weekly
• Provided excellent customer service through strong product knowledge
Desert Moon, New York, NY
Associate and Part Time Chef, January 2xxx- May 2xxx
• Worked in fast paced environment providing excellent service to patrons
• Communicated effectively with management and staff
• Initiated new ideas and created specials with managers
• Handled detailed opening and closing procedures
ACTIVITIES
Phi Chi Theta, Business Fraternity Member
Midwood High School Varsity Soccer, Team Captain
Midwood High School Future Business Leaders of America, Member
• Placed in Regional competition in ‗Multimedia Presentations‘ category
INTERESTS
Automobile Enthusiast, Carpentry, Boxing
SKILLS
MS (Word, PowerPoint, Excel), Internet research; Knowledge of conversational Spanish
Page 10
WALTER WESTCHESTER
500 Bedford Road
Pleasantville, NY 10570
(914) 123-4567
[email protected]
Example of a
transfer student
EDUCATION
Pace University
Bachelor of Business Administration: Finance
Lubin Leader’s and Scholar’s Program
GPA: 3.31
Pleasantville, NY
June 2xxx
Manhattan College
30 Credits of Coursework towards Finance degree
Dean’s List
Riverdale, NY
September 2xxx– May 2xxx
Fall 2004
COURSEWORK
Financial Management • Principles of Investment • Money and Banking • Product Management Concepts
WORK EXPERIENCE
Briarcliff Swim Club
Security Guard
 Ensured safety of patrons through hourly building monitoring
 Processed visitors for entry by generating guest passes
 Documented and recorded log on Excel
Briarcliff, NY
May 2xxx – August 2xxx
Transidental Trading Corp
Trading Assistant Intern
 Monitored foreign exchange positions for future transactions
 Completed 20 transaction sheets daily
New York, NY
May 2xxx – July 2xxx
St. Sebastian Softball League
Brooklyn, New York
Little League Umpire
June 2xxx – August 2xxx
 Umpired two games per week for teams varying in ages from 6-12
 Attended training to stay current with rules and regulations for safety and proper procedures
COMPUTER SKILLS
Proficient in MS (Word, Excel, Access, PowerPoint) and Internet Research
ACTIVITIES
Delta Upsilon International Fraternity
August 2xxx- Present
Page 11
Sarita Student
41 Park Row, 14th Floor • New York, NY 10038
(212) 346-1950 • [email protected]
Example of strong
oral and written
communication skills
Education
Pace University, New York, NY
Bachelor of Arts in Communication, June 2xxx
GPA: 3.94 • Honors: Member of Pforzheimer Honors College, Dean‘s List
Relevant Experience
Pace University, Pace Press Newspaper, New York, NY
Writer, May 2xxx-Present
 Write and edit weekly arts/entertainment and news columns
 Publicize newspaper throughout lower Manhattan
WPUB, Pace Radio Show Co-host, 2xxx-2xxx
 Served as DJ and co-host of weekly radio program, ―The Pitch‖
Danbury City Hall, Danbury, CT
Intern for Mayor Mark Boughton, September 2xxx-December 2xxx
 Worked as part of public relations team to promote special events
 Facilitated communication by translating for Spanish speaking constituents
 Oversaw office operations in absence of head secretary
Greg Seabury, State Representative Campaign, Danbury, CT
Assistant to Campaign Manager, September 2xxx-November 2xxx
 Aided with creation of campaign slogan and publicity materials
 Translated campaign messages into Portuguese and Spanish
 Assisted in production and made guest appearance on local TV show, ―Celebrating Danbury‖
Additional Experience
Wapoul Family, Westport, CT
Nanny, August 2xxx-Present
 Supervise three children and manage extracurricular activities schedule
 Worked abroad with family in France and Italy (Fall 2xxx)
Banana Republic Inc., Danbury, CT
Sales Representative, February 2xxx-September 2xxx
 Recognized for outstanding customer service through strong product knowledge
 Performed as one of the top merchandise sellers with sales reaching $2000
Skills
Computers: MS (Word, Excel and PowerPoint); completed course in Information Systems
Languages: Fluent in Portuguese and Spanish; knowledge of Italian and French
Activities
Pace Community Outreach Center, Volunteer
Caribbean Students Association, Member
Black Student Union, Member
Oyama Karate, Title of Sempai, 1st Degree Black Belt
Page 12
BELINDA BACHELOR
41 Park Row, 14th Floor
New York, NY 10038
(212) 346-1950
[email protected]
Example of strong sales
and supervisory experience
EDUCATION
Pace University
New York, NY
Bachelor of Business Administration
June 2xxx
Major: Finance • Minor: International Business
Relevant coursework: Financial Management • Principles of Investment • Financial/Managerial Accounting • Econometrics •
Applied Game Theory • Management Science
Overall GPA: 3.5
EXPERIENCE
Bloomberg Financial
New York, NY
Special Initiatives, Product Sales Intern
June 2xxx – August 2xxx
 Gained familiarity with primary equity/insurance underwriting functions related to Bloomberg system
 Provided basic tutoring for 25 insurance underwriters on product information in order to increase sales by 10%
 Created basic launch pad screens for users to increase ease of functionality
 Researched information for new projects using various web based resources and prepared summary report
 Organized and created 30 sales and industry reports by compiling relevant statistics and provided to supervisor
Product Sales Intern
September 2xxx – June 2xxx
 Marketed terminals by locating prospects and pitching product benefits
 Provided customer service for 100 current Bloomberg users
 Organized and updated existing contact lists for sales representatives to facilitate their outreach efforts
 Attended Bloomberg employee training seminars and meetings on sales and marketing techniques
 Placed first in team competition evaluating sales and outreach
Rockaway Development Revitalization Corporation
Far Rockaway, NY
Site Monitor
September 2xxx – July 2xxx
 Supervised 35 summer youth participants (ages 14-21) and organized their daily activities
 Acted as a liaison between students, site supervisors and firm to ensure complete communication
 Completed weekly site visit assessment reports summarizing performance and submitted to supervisor
 Reviewed, approved and entered data from participant time cards into MS Excel database
COMPUTER SKILLS
Bloomberg; MS (Excel, Word, PowerPoint)
HONORS/AWARDS
First prizewinner of the Pencil/Showtime Youth Film Festival, 2xxx
Alfred and Kari Communication Award, 2xxx
Dean’s List First Honors, 2xxx – 2xxx
CAMPUS ACTIVITIES
Women in Corporate America, External Marketing Director
 Strategized effective marketing plan to promote 10 meetings per semester increasing attendance by 10%
Page 13
Example of emphasis on both
experience and activities
SVETLANA STUDENT
861 Bedford Road • Pleasantville, NY 10570 • 914.773.3415 • [email protected]
EDUCATION
Pace University, Lubin School of Business
Bachelor of Business Administration in Public Accounting
Honors: Trustee Recognition Award
Pleasantville, New York
June 2xxx
PROJECTS
KPMG Case Study
February 2xxx
 Worked as part of six person team to evaluate accounting issues regarding investments
 Created and presented analysis to upper management at KPMG
ACCOUNTING
EXPERIENCE
Camp Walt Whitman
Piermont, New Hampshire
Head Accountant
June 2xxx-August 2xxx
 Processed all accounts payable and receivable functions for staff of 225
 Handled cash advances and maintained petty cash
 Prepared budgets for trips taken by campers
 Utilized MS Excel and CampMinder to record camp attendance and revenue
Goodstein Realty, Inc.
Pleasantville, New York
Accounting Intern
October 2xxx-May 2xxx
 Performed accounts payable functions and processed incoming deposits
 Maintained all financial files using Peachtree software and Excel
ADDITIONAL
EMPLOYMENT
Staples
Yonkers, New York
Copy Center Supervisor
August 2xxx-May 2xxx
 Trained new employees on job responsibilities and customer service
 Resolved 45-55 customer requests per day
Southwestern
Dallas, Texas
Sales Representative
June 2xxx-August 2xxx
 Completed week long sales training in Nashville, Tennessee
 Managed schedule independently while prospecting for new business
 Placed and processed store inventory orders with product production vendors
ACTIVITIES
Student Government Association
Senior Class President
 Represent student body academic, social and financial issues to University administration
 Coordinate graduation ceremony and annual events for up to 2,500 students
Legend Yearbook
Business Editor
 Manage $5000 budget and supervise marketing committee to meet sales goals
 Maintain advertising relationships with university and local vendors
ALPFA- Association of Latino Professionals in Finance and Accounting
Vice President
 Coordinated with president to meet goals and objectives of organization
 Oversaw executive board members’ activities to track performance
Director of Marketing
 Prepared promotional materials and supervised committees for all events
 Implemented recruitment ideas, increasing membership by 25%
LANGUAGES
Fluent in Spanish and knowledge of Japanese
Page 14
Example of business
leadership skills
UDAL UNDERGRADUATE
th
41 Park Row, 14 Floor • New York, NY 10038 • 212.346.1950 • [email protected]
EDUCATION
Pace University, Lubin School of Business - New York, NY
Bachelor of Business Administration in Finance
06/xx
Dual Minor: Economics/Law • GPA: 3.68
Honors: Citigroup Fellows Scholarship
 One of 20 students graduating from Lubin Leaders and Scholars Program
RELEVANT
COURSEWORK
Financial Management
Investment Analysis
EXPERIENCE
Citigroup Investment Research - New York, NY
Latin America Equity Research: Consumer Staples
06/xx-08/xx
 Retrieved and synthesized industry and company-specific information used to formulate
investment thesis for coverage initiation
 Assisted senior analyst and associate with construction of two financial models; checked
consistency and conducted sensitivity analysis
 Completed summer project focused on strategic rationale behind exclusivity agreements
and compared conservative vs. liberal accounting methods
Financial Accounting
Managerial Accounting
Regression Analysis
Business Law
UBS Financial Services - New York, NY
Wealth Management Intern
12/xx-05/xx
 Worked with team of seven brokers who manage over $150M in assets
 Prepared asset-allocation models for use with review of portfolio performance and
determined whether different mixes would be appropriate
 Conducted research on companies not widely covered
Pace University Tutoring Center - New York, NY
Accounting Tutor
02/xx-09/xx
 Counseled five students daily who encountered difficulties comprehending financial
and/or managerial accounting principles
 Monitored progress and made suggestions to ensure retention of subject matter
LEADERSHIP
Beta Alpha Psi - New York, NY
Treasurer
01/xx-Present
 Balanced budget of up to $8,000/semester for 15+ events held each term
 Serve on planning committee to develop calendar for each semester, creating events
leading to development, education, and awareness of student body
 Account for all financial transactions to ensure that books reconcile with bank records
Economics Society - New York, NY
Treasurer
09/xx-05/xx
 Allocated $1,500 for event budget and served on committee to plan events
ACTIVITIES
Equity Research Report, Writing Competition Participant
New York Society of Security Analysts, Active Student Member
SKILLS
Technical: Microsoft Office (Word, Excel, PowerPoint, Outlook); Bloomberg, FactSet
Languages: Fluent in Spanish; Basic Portuguese
Page 15
Example of using projects to demonstrate hands on experience
POLLY PACE
th
41 Park Row, 14 Floor • New York, NY 10038 • 212.346.1950 • [email protected] • www.linkedin.com/pollypace
PROFILE
Marketing major with excellent communication, interpersonal and analytical skills •
Results oriented team player • Able to conduct research using SPSS
EDUCATION
Pace University, Lubin School of Business, New York, NY
Bachelor of Business Administration
Major: Marketing • Concentration: Advertising and Promotion
Major GPA: 3.54 • Overall GPA: 3.32
HONORS
Presidential Scholarship • Honors Program • Outstanding Contribution Award • Dean’s List
COURSEWORK
Interpersonal Communication • Strategic Internet Marketing • International Marketing •
Fundamentals of Advertising and Promotion
PROJECTS
Marketing Research
 Used a syndicated database to evaluate the relationship between multiple demographics and
the type of beverage consumed
 Formulated results into MS Excel graphs in addition to written summaries
June 2xxx
Contemporary Business Practice
 Participated as member of a 6 person team to evaluate business practices of Coca-Cola
 Conducted extensive research to examine marketing strategy, company history, social
responsibility, financial statements, strengths/weaknesses, and future growth
 Presented results to class of 35 using PowerPoint
EXPERIENCE
Sushi Samba, New York, NY
Sept 2xxx-Present
Hostess
 Create superior experience for diverse group of high end patrons
 Work in fast-paced environment, accommodating up to 800 patrons daily
 Utilize database to manage complex seating charts for table set up in main dining space
 Communicate with food, floral and equipment vendors when planning private events
Deising’s Bakery, Kingston, NY
May 2xxx-Aug 2xxx
Associate
 Maximized product sales of up to $600 per shift through prompt and friendly service
 Trained new employees and handled phone orders in fast paced work setting
Abercrombie & Fitch, New York, NY
Jan 2xxx-June 2xxx
Sales Associate
 Provided excellent service through extensive product knowledge
 Worked with team of 5 to maintain effective visual merchandising
 Achieved highest gross sales in NYC for June 2xxx
 Managed opening and closing procedures for largest US location
 Handled daily cash and credit transactions of up to $2500 accurately
SKILLS
Computer: MS (Word, Excel, PowerPoint); SPSS, Internet Research
Languages: Fluent in Spanish; Knowledge of Japanese
ACTIVITIES
Phi Chi Theta (honorary business fraternity), Marketing Chair
 Organize and lead teams to plan and implement public relations efforts for large events
www.fashionista.com, Social Media Blogger
 Write daily entries for fashion website outlining latest trends seen on streets of NYC
Page 16
PAULINA PACE
Example demonstrating strong
marketing, advertising and PR skills
41 Park Row, 14th Floor • New York, NY 10038 • (212) 346-1950 • [email protected]
EDUCATION:
Pace University, Lubin School of Business, Bachelor of Business Administration (June 2xxx)
Majors: International Management and Marketing • Minor: Italian Studies
Honors: Italian Honor Society
New York, NY
STUDY ABROAD:
International Marketing, EU integration on US markets (January 2xxx)
Brussels/London
 Traveled to 3 business-centered cities and toured factories to gain an understanding of global businesses including their
unique markets
Italian Studies Cultural Institute, (May2xxx-August 2xxx)
Orvieto, Italy
 Visited historic cultural sites; gained an in-depth understanding of globalization, development and expansion of service
and manufacturing of local business
EMPLOYMENT:
IT USA, PR/Sales Intern (January 2xxx – Present)
New York, NY
Luxury fashion design, production, distribution company
 Collaborate with showroom team to market Gianfranco Ferre line to buyers from high end stores
 Communicate daily with Operations Manager and Sales Analyst
 Organize inventory, merchandising and look books; track and update orders using MS Excel spreadsheet
 Create and present picture packets for press/potential clients of Just Cavalli and Galliano brands
 Assemble sophisticated and unique outfits for publications and specific stylists’ clients
MediaEdge (MEC), Media Planning Intern (June – August 2xxx)
New York, NY
First global communications planning and implementation agency: Macy’s Account
 Handled Macy’s North division, tracking all daily transactions and activities
 Worked on all national and local campaigns including broadcast radio, television and print media
 Collaborated with magazine representatives seeking ad placement
 Participated in all Macy’s corporate meetings and brainstorming sessions for up-and-coming divisional brands such as
American Rag and Martha Stewart lines
 Received above average evaluation as well as “Star Performer” on the Macy's Team
Armani Exchange, Intern (September – December 2xxx)
 Worked with E-Commerce to maintain creative, marketing and technical aspects of website
 Updated detailed content and product information from Excel
New York, NY
Stephan Partners, Marketing Manager (June – August 2xxx)
New York, NY
 Participated in new business development with company President; contacted prospective clients
 Worked on launch of Success, a new lifestyle and business magazine
 Conducted extensive competitor research using internet searches and Lexis Nexis
MTVu, Marketing/Strategic Development (February – May 2xxx)
New York, NY
 Handled all aspects of marketing including branding, distribution support, promotions, events/tours, ad sales support,
trade marketing and overall strategic marketing vision
ACTIVITIES:
American Advertising Federation, President/General Manager, (Pace Ad Team)
New York, NY
http://webpage.pace.edu/paceadteam/0607.htm
 Worked with team to create comprehensive advertising campaign for Coca-Cola Classic
 Served on sub-committees, created PowerPoint presentations on market research, target market and competition
 Selected to be a part of 2xxx presentation team at National Student Advertising State Competition
Pace University Collegiate Italian American Organization, Vice President
Experience, Inc., Student Advisory Board Member (Selected from 1800 applicants)
SKILLS:
Languages: Fluent in Italian • Software: MS (Word/Excel/PowerPoint) • Research: (SPSS/Simmons)
Page 17
Wendy Westchester
Example of a double major
showing experience in both areas
861 Bedford Road, Pleasantville, NY 10570
(914) 773-3415 • [email protected] • eportfolio.com/wendywestchester
PROFILE:
Adept at advising individuals and groups • Demonstrated capacity to develop and maintain
professional relationships with clients
EDUCATION:
Bachelor of Arts: Expected June 2xxx
Pace University, Dyson School of Arts and Sciences, Pleasantville, NY
Double Major: Applied Psychology • Women’s & Gender Studies
GPA: 3.70
HONORS:
Presidential Scholarship, Pace Grant, Honors College Scholarship, New York State Merit Scholarship
for Academic Excellence
COURSEWORK:
Gender, Race, and Class; Group Relations & Interviewing Techniques; Women’s Studies; Psychology of
Latinos in the United States; Intermediate Spanish; Psychology of Alcoholism/Substance Abuse
ACADEMIC PROJECT:
Psychology of Women
 Conducted extensive research on domestic violence using Psychology databases and journals
 Wrote 15 page paper examining manipulative tactics of abusers
EXPERIENCE:
Client Advocate Intern: January 2xxx – Present
Safe Horizon (Nation’s leading violence prevention organization), Kew Gardens, NY
 Contact victims of violent crimes to provide resources and information
 Collaborate with caseworkers to support clients
 Maintain confidential database of extensive services and case notes
 Contact agencies to identify supplemental services
 Completed training in domestic violence, diversity and suicide
Case Worker: August 2xxx – November 2xxx
Office of State Senator Jeffrey Klein, Bronx, NY
 Managed substantial caseload from intake to resolution
 Served as liaison between constituents and appropriate government agencies or private entity to
resolve issues including housing, education, employment and social services
 Handled high volume of phone and written correspondence
 Contacted volunteers to encourage campaign participation
Student Aide: October 2xxx – May 2xxx
Pace University – Cooperative Education Office, Pleasantville, NY
 Scheduled appointments and managed calendar for seven counselors
 Responded to incoming calls from students, employers, and faculty
 Implemented public relations efforts to promote events and services
Page: June 2xxx – August 2xxx/May 2xxx – August 2xxx
Patchogue-Medford Library, Patchogue, New York
 Participated in planning and implementing library programs
VOLUNTEER:
Friendly Visitor, Burden Center for the Aging
Volunteer Mentor/ESL Tutor, The Door (Provides services to over 7500 NYC youth)
ACTIVITIES:
Member, Alumni Students Professors Influencing Retention & Enrollment (ASPIRE)
Member, Lambda Sigma Honor Society
SKILLS:
Technical: Microsoft (Word, Excel, PowerPoint), Internet Research
Language: Elementary Mandarin
Page 18
BETTE BIOLOGY
34 West 67th Street, New York, NY 10024 • (917) 555.1234 • [email protected]
Education
Bachelor of Science, Biology, Magna Cum Laude • Cumulative GPA: 3.84
Pace University Dyson College of Arts and Sciences
Example of a
student studying in
the sciences
May 20xx
New York, NY
Laboratory Experience
Laboratory Technician
Jan. 20xx – May 20xx
Pace University Biology & Health Sciences Department
New York, NY
 Prepared lab with relevant equipment and supplies for Microbiology, Cellular and Molecular Biology laboratory classes
 Monitored inventory for equipment and specimens (live and dead) for lab experiments
 Coordinated and managed incoming and outgoing orders from vendors
Research Assistant
Jan. 20xx – Sept. 20xx
Pace University Biology & Health Sciences Department
New York, NY
 Managed microbiology lab for a biology faculty member
 Ordered from vendors and organized equipment and supplies for the laboratory
 Cultured marine cell lines using appropriate techniques and media
 Conducted inoculation experiments using Vibrio pathogens, to induce lesion response in the cultured marine cell lines
 Performed PCR DNA analysis of 16S rDNA genome to isolate and separate relevant samples for examination
 Conducted bacterial infection experiments to satisfy Kochs postulates
Teaching Experience
Biology 102 Discussion Group Leader
Sept. 20xx – Dec. 2xxx
Pace University Biology Department
New York, NY
 Facilitated discussions on biology topics amongst 10 students and advised them on effective test taking strategies
 Assigned, collected, and graded weekly lab reports
University 101 Peer Leader
Sept. 20xx – Dec. 20xx
Pace University Biology Department
New York, NY
 Led class discussions addressing ways to acculturate to living independently using both Pace and NYC resources
 Organized extra-curricular events to assist with building “new student” community and arranged tutoring as needed
Office Experience
Sales Representative
Sept. 20xx – Jan. 20xx
PrintJobs America
Bronx, NY
 Assisted upper management in organizing and finishing marketing materials print projects for 30 corporate clients
 Scheduled appointments for new and returning customers to discuss order requests and updated editing changes
 Ensured that each customer received outstanding service by creating a friendly and efficient environment
Quality Assistant
Jun. 20xx – Aug.20xx
Todo Pogo
Brooklyn, NY
 Researched information using internet search engines and databases for new building and design projects
 Organized and updated existing contact information for upper management in MS Outlook
 Assisted management with English to Spanish translation of contracts and e-mails
Volunteer Experience
Volunteer, Mount Sinai Medical Center Pharmacy
Volunteer, New York Cares
Volunteer, Morgan Stanley Children’s Hospital of New York Presbyterian
Jun. 20xx – Aug. 20xx
Jun. 20xx – Dec. 20xx
May 20xx – May 20xx
Skills
Medical: HIPAA Rules and Regulations through Mount Sinai Medical Center
Language: Fluent in Spanish
Computer: Proficient in MS (Word, Excel, PowerPoint, Outlook)
Certifications and Honors
New York Fire Department Certificate of Fitness for Supervising Chemical Laboratories (C-14)
Tri-Beta Biological Honors Society Vice President
Pace University Biology Academic Honors Medal
Page 19
Jul. 20xx – Present
Sept. 20xx – Present
May 20xx
BELLA BACHELOR
861 Bedford Road, Pleasantville, NY 10570 • (914) 773-3415 • [email protected]
Example
emphasizing
technical skills
Profile
Strong analytical and communication skills demonstrated through providing efficient client support and technical maintenance
Education
Pace University, Seidenberg School of CSIS
Bachelor of Science: Computer Science
Pleasantville, NY
Anticipated 05/xx
Technical Summary
Operating Systems:
Protocols:
Software:
Hardware:
Ancillary Areas:
Windows 7, Mac OS X Snow Leopard
IPX/SPX, TCP/IP, IEEE 802.2/802.3 Ethernet
MS Office/Outlook, Norton Systems Works, Norton Ghost, Win VNC, VPN, McAfee v7.0/7.1/8.0, MS
System Management Server, Citrix Desktop MetaFrame & Management Console, MetaFrame Presentation
Server, Net Op Remote Control, Go to Assist
Install & configure local/network printers, modems, network interface cards, and drives
Network Optimization, Diagnostic Tools, Memory Management and Active Directory
Experience
EMI Recorded Music, North America
New York, NY
Desktop Support Technician Intern
9/xx – 8/xx
 Provided technical solutions to 2200+clients throughout North and South America
 Troubleshot software, hardware, and network connectivity issues
 Assisted remote clients with VPN and AT&T Global Dialer connectivity issues
 Provided application support for Microsoft Office and company custom applications
 Verified customer satisfaction for approximately 2500 clients through follow up surveys and analyzed feedback
 Updated and maintained client and feedback information in Magic database
New York Power Authority
White Plains, NY
Desktop Support Intern
7/xx – 9/xx
 Resolved issues within call center and worked directly with 50+customers daily
 Provided end-user solutions for PC hardware, software and printers
 Maintained laptops by installing critical updates, upgrading virus protection software and virus definition files
Pace University Computer Resource Center
Assistant LAN Administrator / Senior Consultant
 Assisted users with computer related issues and maintained printers and system queues
 Installed/updated software and hardware necessary for users and servers
 Created network user and machine accounts and implemented NT/2000 policies
Pleasantville, NY
9/xx – 7/xx
Leadership
Alpha Chi Epsilon Fraternity
President, 2xxx – 2xxx/Treasurer, 2xxx – 2xxx
 Plan all events, meetings and manage fraternity status
 Maintain university documentation and records
 Appoint members to serve on committees or as assistants when necessary
Pace University Greek Council
Vice President
 Planned monthly meetings and agendas for membership of 75
Volunteer
Pace University, The Center for Community Outreach Program
 Soup Kitchens, Safe Sex Seminars, March of Dimes Walk, Parks Cleanup
Page 20
9/xx – Present
1/xx – 9/xx
NATALIA NEW YORK
Example emphasizing foreign
languages and cultures
th
41 Park Row, 14 Floor, New York, NY 10038 • (212) 346-1950 • [email protected]
OBJECTIVE
To obtain an internship utilizing communication and linguistic skills in Italian and/or Spanish
EDUCATION
Pace University, Dyson School of Arts and Sciences, New York, NY
Bachelor of Arts, June 2xxx
Major: Modern Languages and Cultures • Concentration: Italian
Double Minor: Spanish and International Marketing
Major GPA: 3.8 • Overall GPA: 3.63
Universidad de Segovia, Segovia, Spain
Completed 6 credits in Spanish Literature and Art History, Summer 2xxx
HONORS
Dean’s Scholarship • Honors College • Dean’s List
SKILLS
Languages: Fluent in Italian; Proficient in Spanish
Technical: MS (Word, Excel, PowerPoint); Internet Research
COURSEWORK
Introduction to Marketing
Micro/Macroeconomics
PROJECTS
Literary Research
 Studied Italian texts in Rare Books Room of the NYC Public Library
 Created literary analysis by comparing Dante Alighieri’s original works and language
EXPERIENCE
Barnes and Noble Booksellers, New York, NY
Book/Music Seller, September 2xxx-January 2xxx
 Marketed products by offering excellent customer service
 Communicated effectively with management, staff, and customers
 Participated in planning community events including book signings and book clubs
Italian Composition/Literature
Spanish Translation
Coffee Beanery, Ltd., New York, NY
Server, March 2xxx- July 2xxx
 Followed detailed customer requests and rang up orders up to $1500 on register
 Worked cooperatively with management and staff
 Handled opening and closing procedures independently
Italian/English, Saluzzo, Italy
Tutor, Summer 2xxx
 Taught 3 Italian children aged 2-10 American culture and English language skills
ACTIVITIES
Kappa Delta Sorority
 Served as one of founding members for Pace
Collegiate Italian American Organization
 Promote Italian culture on campus and perform community service in NYC
PALS
 Represent University by giving prospective students campus tours
INTERESTS
Singing Opera (8 years), Acting in Community Theatre (5 years), Tango and Salsa Dancing
Page 21
GINA GRADUATE
Example of experienced professional using profile/summary of qualifications
41 Park Row, 14th Floor  New York, NY 10038  212.346.1950  [email protected]  www.linkedin.com/ginagrad
Profile
 Highly motivated, analytical, and quantitative MBA candidate with over three years of successful finance experience
 Excellent knowledge of financial accounting and products as well as thorough understanding of all asset classes
 Strong work ethic along with outstanding research, interpersonal, and communication skills
 Candidate for Chartered Financial Analyst (CFA) Level-1 exam
Education
PACE UNIVERSITY, Lubin School of Business, New York, NY  GPA: 3.72
Jan. ‘xx
Master of Business Administration in Investment Management
 Awarded prestigious Pace University MBA Assistantship based on merit and excellent GMAT score (630)
 Selected to represent Pace team at New York Society of Security Analysts (NYSSA) Equity Research Challenge
 Winner of Pace Equity Research Contest (PERC)
CHRIST COLLEGE, Rajkot, India
Bachelor of Business Administration in Finance
April ‘xx
Professional Experience
LEHMAN BROTHERS, Tokyo, Japan, Summer Associate
June ‘xx-Sept. ‘xx
 Created Excel model to establish efficient daily index pricing analysis process for Stock Loan Business in Asia
 Independently performed daily profit and loss for Southeast Asia non-Japan cash trades and effectively liaised with mid-office and
other back-office departments to identify breaks in P&L
 Participated in month-end book closing process and prepared ad hoc reports for management
 Assisted CFO‘s office in preparing annual budget as well as compiling growth tracking report
 Researched financial results/news on securities in Global Trading Services book; explained daily price movement
 Successfully completed Bloomberg Product Certification for Equities by clearing all required modules
PACE UNIVERSITY, New York, NY, Graduate Research Assistant
Jan. ‘xx-May ‘xx/Sept.-Dec. ‘xx
 Participated in research project by performing statistical analysis on earnings restatements filed by US Companies before and
after Sarbanes-Oxley Act and analyzed regulation‘s effectiveness
 Collaborated on project analyzing effect of firm‘s internal control weakness on its bond rating downgrade; utilized several
databases for purpose of gathering data
 Developed dynamic statistical model in MS Excel for portfolio valuation
 Created financial and valuation models to analyze financial and operational performance
J.G. TRADING COMPANY, Rajkot, India, Commodity Trading Analyst
April ‘xx-Dec. ‘xx
 Provided profit and loss reconciliation/analysis reports to trading desk
 Monitored global exchanges such as KLCE and CBOE for research/trend analysis
 Redesigned company‘s mechanism to hedge currency rate risk of imports
 Effectively liaised with partner-brokers as well as direct clients to manage complete deal process
 Increased cash flow by consolidating credit analysis function, reducing outstanding receivables and minimizing risk from marginal
customers
EVOLVE CORPORATION, Rajkot, India, Financial Analyst
May-Sept. ‘xx/June-Sept. ‘xx
 Operated NSE and BSE terminals (Bloomberg equivalents) for identifying arbitrage opportunities and research
 Assisted prop-traders in identifying trading/hedging strategies using Greeks: Delta, Gamma, Theta, Vega and Rho
 Implemented key ratio use and fundamental analysis in order to identify under-priced securities
Technical Skills
Proficient in Excel (Expert Level); Access and SQL; Advanced Statistical Analysis using SAS, @Risk and StatPro
Research Databases-FactSet/WRDS/Bloomberg (Product Certification in Equities)
Financial Modeling in Excel/VBA
Affiliations and Awards
New York Society of Security Analysts, Member
Pace University Finance and Investment Club, Best Project of the Year Award
Indian Management Association, Rajkot Chapter, India
Page 22
Mark Masters
Example of a graduate student
with diverse projects
41 Park Row, 14th Floor New York, NY 10038
[email protected] ▪ (212) 346-1610
EDUCATION
Pace University
Master of Science in Information Systems
GPA: 3.75
University of London
Bachelor of Science in Computer and Information Systems
COMPUTER SKILLS
Operating Systems
Programming Languages
Software
Database Knowledge
Web Development
New York, NY
May 2xxx
United Kingdom
August 2xxx
Windows XP, 2000 and UNIX Operating Systems
Visual Basic, C#, VB.Net, Perl
Microsoft Office, MS Project, Visio, Crystal XI
MS Access, SQL, Sybase
ASP.Net, ADO.Net, HTML, Embedded Perl
ACADEMIC PROJECTS
Application Development
 Designed a system for performance monitoring of an electrical network using C#.
 Worked on a team of two to develop an application on Options Pricing using C#.
Database Design for Web Applications & Database Programming
 Developed a web project using Perl, HTML and Oracle DBI to manage IS Project Risks.
 Created a dynamic website for a hotel reservation system using ASP.NET and VB.NET.
Systems Analysis & Design
 Collaborated with team of five to integrate Legacy applications using web services to be Sarbanes-Oxley compliant.
Information Security and Control
 Researched and prepared paper on access control management and policies in different operating systems.
 Presented findings to class of 25 using PowerPoint.
Information Systems Strategy, Planning and Policy
 Completed research on the competitive advantage of IT in business using Porter Model.
 Wrote paper on “e Branding” marketing strategy and its applications.
EXPERIENCE
BlackRock Inc.
New York, NY
Intern – Sybase Database Administration
 Write OO Perl scripts for Sybase system table manipulations.
 Monitor DB error logs and resolve any issues.
 Perform DB user access level administration and improved access approval by 40%.
 Publish/Test DB releases and assist developers with their final launch.
 Assist DBA team on performance turning, disaster recovery and space management.
September 2xxx to Present
Ambac Financial
New York, NY
Intern – Development Team
 Collaborated on conversion of Crystal 7.5 to Crystal 11 (338 templates and 679 reports).
 Assisted business objects administrator with financial report release process.
 Wrote new customized Crystal reports and tested for quality assurance.
 Established directory structure in visual source safe and backed up report templates.
May 2xxx to August 2xxx
Educational Media, Pace University
Technician Assistant
June 2xxx to March 2xxx
New York, NY
LANGUAGES
Fluent in Singhalese
Page 23
GEORGE GRADUATE
Example using skills to
highlight strengths
th
41 Park Row, 14 Floor • New York, NY 10038 • 212.346.1950 • [email protected]
SUMMARY OF QUALIFICATIONS
Hardworking, highly analytical professional with a solid background in accounting and taxation. Effective problem solver and
team player with outstanding integrity and business ethics. Native fluency in Chinese (Mandarin). Strong technical skills in
Excel (Pivot Table, Macros), SPSS, and Accounting Software Packages. Candidate for CPA exam.
EDUCATION
PACE UNIVERSITY, Lubin School of Business, New York, NY
Master of Science in Accounting
01/2xxx
BINGHAMTON UNIVERSITY, Binghamton, NY
Bachelor of Arts in International Studies
Honors: Dean‘s List
05/2xxx
PROFESSIONAL EXPERIENCE
MERRILL LYNCH & CO., INC., New York, NY
5/2xxx-Present
Corporate Tax Intern
 Manage monthly sales and tax returns for over 15 states including processing of all supporting paperwork
 Compose and analyze federal and state income tax returns for various entities
 Prepare personal property and business license applications for different branches nationwide
 Adjust and account for discrepancies between Corp Sales System and internal ledger balances
 Verify accuracy of database generated tax forms and respond to various state and local tax notices
 Input check request and electronic funds transfer data
 Assist Audit Manager in providing all non-income internal control materials for state auditors
 Report to two Assistant Vice Presidents to provide support with daily office functions
 Mentor new interns, familiarizing them with company‘s software system and environment
HK CPA FIRM, New York, NY
Accounting Intern
 Assisted companies with incorporation, liquidation and change of business structure.
 Evaluated accounting operations and prepared financial statements for 32 clients
 Prepared personal taxes and helped to maximize tax saving opportunities for 20 clients
 Provided sales, payroll and other tax services to companies in various states
 Offered special advisory services including business plan reviews and business valuations
 Corresponded with regulatory agencies and outside auditors on behalf of clients
1/2xxx-5/2xxx
HEALTH FIRST PHSP, New York, NY
7/2xxx-8/2xxx
Marketing Representative
 Provided affordable and high-quality healthcare insurance for residents of NYC
 Built and maintained network of doctors and large client base for customer relations and referrals
 Introduced various policies and processed applications for approximately 90 members monthly
 Obtained and verified prospects‘ documents to determine enrollment into appropriate health plan
 Identified prospects‘ needs for health insurance and presented best solutions
 Promoted state government health insurance program to low income residents in NYC
ACTIVITIES & INVOLVEMENT – PACE UNIVERSITY
Beta Alpha Psi (Iota Lambda Chapter), Member
IRS VITA Program, Volunteer Income Tax Assistant
Page 24
2xxx – Present
2xxx – 2xxxx
Functional Format
41 Park Row, 14th Floor ♦ New York, NY 10038 ♦ (212) 346-1950 ♦ [email protected]
EDUCATION
Pace University, Lubin School of Business, New York, NY
Bachelor of Business Administration May 2xxx
Major: Marketing ♦ Concentration: Advertising and Promotions ♦ Minor: Psychology
GPA: 3.54 ♦ Honors: Dean‘s List and Dean‘s Scholarship
Best used when
emphasizing skill areas
rather than work history
ADVERTISING AND MEDIA PLANNING SKILLS





Created comprehensive media plan for Yahoo using $10M budget as part of regional advertising competition
Conducted extensive analysis of Simmons and MRI data usage
Organized public relations strategy to generate referral business for most proven and comprehensive vein treatment
facility in New York
Formulated effective and creative press releases to engage readers‘ interest
Contacted magazine and newspaper editors to facilitate media placements
ORGANIZATIONAL SKILLS



Participated in coordinating sales conferences, including constructing welcome packets
Handled detailed inventory management for local physician and ordered supplies monthly
Met with church staff to plan and organize special events for up to approximately 200 members
COMMUNICATION SKILLS


Initiated contact with potential clients including asset managers, broker dealers, custodians private and wholesale banks,
to establish strong interpersonal relationships
Explained medical treatments to patients while generating interest in procedures
LEADERSHIP SKILLS


Managed administration of responsibilities and assignments for up to six employees
Inspired students to attend and participate in tutorial services
ANALYTICAL SKILLS


Trained students in mathematical analysis and motivated learning as part of Pace University‘s Tutorial Services
Reduced yearly expenses and increased income by 30% as treasurer of church youth department
COMPUTER SKILLS

Microsoft Office (Word, PowerPoint, Excel); Simmons Database
EXPERIENCE
Vein Treatment Center, New York, NY
Smart Stream Technologies, Queens, NY
NL Health, New York, NY
Pace University, New York, NY
Medical Assistant
Marketing Intern
Public Relations Assistant
Math Tutor
LANGUAGES
Fluent in Spanish
Page 25
May xx-Present
Sept xx-Present
Aug xx-Sept xx
Nov xx-Aug xx
Writing An Effective Cover Letter
How can you get the attention of a busy potential employer? By creating a great first impression through a well
written cover letter. Those with a well written cover letter have a much better chance of surviving the screening process.
Your cover letter should grab the reader‘s attention to set the stage for your resume.
A good cover letter is probably the most underrated component of your job search and therefore worth the extra time and
effort. A cover letter is not an obligation, but an opportunity to tell the employer why you are interested in and qualified for
the specific positon you are seeking. It is your chance to generate interest in meeting you by marketing your most appropriate
skills, experiences, and accomplishments. Be sure to include a customized cover letter with every resume you send.
GUIDELINES AND TIPS

Follow standard business letter writing format: include your name/contact information, the date, the name/contact
information of the recipient, use a colon after the salutation; all paragraphs should be single spaced, left justifed, and
without indentation

Address cover letters to a specific person; if you do not know the name of the appropriate individual, call the
organization and request the proper contact person‘s name and title or begin your letter with ‗Dear Hiring Manager:‘

Always personalize your cover letter for maximum impact, but avoid beginning too many sentences with the ―I‖
pronoun. This includes researching the company to integrate what you learn and know about them into the reasons
for why you should be slected to interview, demonstrating your abilitites with concrete examples, but also
reflecting your professionalism, individuality and creativity

Do not tell the employer you are interested in the position to ―gain experience‖; instead, stress how you can
contribute to the organization

Before sending out any correspondence, proofread carefully! Mistakes in your cover letter can result in immediate
rejection; and match your font size/style to the one used in your resume

Double check spelling of employer name, contact information and titles

Limit your cover letter to one page, with no more than three or four paragraphs

When sending a cover letter electronically, convert it to a PDF before sending; have your name and the words ―cover
letter‖ as the name of the document (eg: UdalUndergraduateCoverLetter.PDF)

When printing a cover letter, use high quality bond paper that matches your resume

Mail, email, or fax a cover letter with your resume, but do not staple your resume to your cover letter

Sign your letters in blue or black ink if sending via regular mail

Keep copies of all correspondence for your own records
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Basic Cover Letter Format
Company Name:
Job Title:
Source of Job Posting: Pace University eRecruiting
JOB REQUIREMENTS or
QUALIFICATIONS
From Job Description
HOW DO YOU MEET
REQUIREMENT/QUALIFICATION?
Give a Specific Example
Internet Research Skills
Found an article in “LEXIS-NEXIS Academic”
database to conduct client list research
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Basic Cover Letter Format
Your Address
City, State, Zip Code
Date (Month Day, Year)
Mr./Ms. Employer First and Last Name, Job Title
Organization Name
Street Address or PO Box #
City, State, Zip Code
Dear Mr./Ms. Last Name or Hiring Manager: (Place a colon after the last name)
Tips for what to include in the first paragraph:




State why you are writing and how you heard about the position
Identify the position, field or general area of your inquiry
Note a special interest in the company/position or a summary of your top qualifications
Include information about your major, degree and graduation date
Tips for what to include in the second paragraph (can be two paragraphs, if needed):





Indicate your career or job objective and why you are particularly suited for this company or type of work
Highlight your relevant achievements and qualifications, elaborating on key points from your resume without
repeating them word-for-word
Communicate to the employer that you understand the position and have the qualities the employer seeks and
thus would be an excellent fit
Back up all assertions about your skills/qualities with relevant examples—THIS IS YOUR SALES PITCH!
Use the exercise on the previous page as a guide to building a powerful second paragraph
Tips for what to include in the closing paragraph:





Refer the employer to an enclosed/attached resume and/or application
Request a personal interview
Reiterate your interest in the position
Provide specific contact information
Thank the employer for his/her time and consideration
Sincerely,
Signature (type your name in an alternate font)
Skip 2-4 spaces
Your Full Name Typed
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SAMPLE COVER LETTER
NOTE:
Perry Pace
35 22nd Street, Apartment #2A
Brooklyn, NY 11215
Do not copy this cover letter;
use it as a guide only.
A customized cover letter
must reflect YOUR individual
skills and interest in the
position.
August 15, 2xxx
Ms. Sarah Kapo, Director
Japan Society
333 East 47th Street, 34th Floor
New York, NY 10017
Dear Ms. Kapo:
After researching the Japan Society‘s internship program on your web site, I am extremely interested in applying for the
Centennial Development Intern position. Presently, I am a junior at Pace University majoring in Language, Culture and
World Trade with a concentration in Japanese and Religious Studies. I know that my background and experience in
Japanese language and culture, as well as my passion for furthering the purpose of not-for-profit associations make me an
excellent candidate for this position.
As you can see from the attached resume, I displayed the ability to handle public relations activities by demonstrating
Aikido at various public venues and at the Philippine Military Base, thereby encouraging more people to join the P.A.P.A.
Association. My study abroad experience in Tokyo, Japan also enhanced my communication and interpersonal skills as I
utilized the opportunity to teach English to adults and children. Additionally, I interviewed teenagers concerning youth
fashion trends for an academic project and led an exciting and persuasive PowerPoint presentation for my class.
I am eager to contribute my knowledge and skills in a detail-oriented environment and be an asset to the Japan Society‘s
goals. I will be in New York City until December 25th and would like to meet with you to discuss my qualifications. I
look forward to hearing from you via phone (917.555.4434) or email ([email protected]).
Thank you for your time and consideration.
Sincerely,
Perry Pace
Perry Pace
(Enclosure)
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SAMPLE COVER LETTER
NOTE:
34 Clinton Street, #2C
Brooklyn, NY 11201
Do not copy this cover
letter; use it as a guide only.
August 31, 2011
A customized cover letter
must reflect YOUR
individual skills and interest
in the position.
Berkery Noyes
One Liberty Plaza
165 Broadway, 13th Floor
New York, NY 10006
Dear Hiring Manager:
Please accept this letter as a demonstration of my interest in your company‘s research and marketing internship posting
on the Pace University Career Services eRecruiting website. I am currently a sophomore majoring in Communications
with a concentration in Marketing. My academic background and work experience have provided me with the
qualifications needed to contribute to the team at Berkery Noyes.
Berkery Noyes‘ middle market specialization in the marketing and media industries is of special interest to me. During
my summer internship at the marketing company Primary Wave Media, I worked with the Internet Marketing Manager
and CEO to conduct in-depth market research and provided a directory of every potential U.S. client for the company‘s
new mobile marketing platform. In addition, I used CrunchBase to compile a database of prospective investors for the
recently launched 1-800-Daily-Deal subsidiary. I learned how to successfully generate sales through targeted email
marketing in my communications with marketing executives, and managed to hook seven profitable leads for licensing
the company‘s vanity numbers. Regarding media experience, I was responsible for investigating the latest news in local
commerce, reviewing press releases for potential stories, interviewing CEOs such as Michael Kaplan and Mark Stephens,
and writing 150 to 450 word articles for the business lifestyle magazine 914 Inc.
Just as Berkery Noyes‘ focus on specific vertical markets allows it to better cater to clients by providing them with
extensive knowledge and experience, my passion for marketing, strong communication skills, and diverse experience
lend me the versatility needed for this position. I have enclosed a resume with links to my publications for your review.
Should you have any questions, I can be reached at 917-555-5555 or [email protected]. For the fall semester,
my availability is all day Mondays and Fridays, and Wednesdays starting at 1:00 pm. Thank you for your time and
consideration, and I look forward to hearing from you soon.
Sincerely,
Catalina College
Catalina College
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SAMPLE COVER LETTER
NOTE:
George Graduate
20 White Plains Road
Tarrytown, NY 10059
Do not copy this cover letter;
use it as a guide only.
A customized cover letter
must reflect YOUR individual
skills and interest in the
position.
June 3, 20xx
Mr. John Shaw, Auditor
PricewaterhouseCoopers, LLP
45 Park Place
New York, NY 10002
Dear Mr. Shoapu:
As an MBA candidate majoring in Public Accounting at Pace University, I will be graduating in June 2xxx and am very
interested in the International Auditor position posted on the e-Recruiting database. I am confident that my accounting
experience and academic background would enable me to make a significant contribution to PricewaterhouseCoopers,
LLP. Similar to the PwC mission of commitment to corporate responsibility in the global economy, maintaining financial
integrity has been at the core of my internships.
Presently, I am employed as an intern with Investor Advisory Services where I have excelled at performing bank
reconciliations and balance sheets, preparing financial reports, and processing checks for accounts payable, all while using
QuickBooks. This position has given me the opportunity to use my analytical, organizational and communication skills.
As part of my responsibilities both in this internship, and in my previous accounting internship with Warm Biscuit
Bedding Co., I utilized my interpersonal abilities by contacting and interacting with vendors, bank officials, sales
departments, and warehouse personnel. Because I am a highly motivated and detail oriented individual, all of my work
experiences both in the U.S. and in China have allowed me to grow professionally in the workplace.
I would welcome the opportunity to discuss the Audit position with you in more detail, and explain how my
qualifications can benefit your department at PricewaterhouseCoopers. I can be reached via phone at 718.888.7777 or
email at [email protected].
Thank you for your time and consideration.
Sincerely,
George Graduate
George Graduate
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SAMPLE E-MAIL LETTER
It is not required to
attach a formal cover
letter when e-mailing
your resume.
Instead, you can type
your letter into the body
of the e-mail. Be sure
to name the position
title in the subject line.
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