DOCKET SECTION POSTAL RATE COMMISSION i]);~;;“, WASHINGTON, DC 20268-0001 Docket No. R97-1 POSTAL RATE AND FEE CHANGES RESPONSEOF AISOP WITNESS GODFRED OTUTEYE TO INTERROGATORIES OF NEWSPAPERASSOCIATION OF AMERICA (NAA/AISOP-TI-l-8) Communicationswith respectto this documentmay be sentto: Donna E. Hanbery, Esq. Hanbery,Neumeyer& Camey, P.A. 3725 Multifoods Tower Minneapolis,MN 55402 Counselfor ALLIANCE OF INDEPENDENT STORE OWNERS AND PROFESSIONALS February 5, 1998 AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-1. For the most recent fiscal year, please provide the following data on the StandardA mailingsofyour company.(Ifprecise data are not available,estimatescan be provided.) a. What was the total volume of StandardA mail for the most recent fiscal year? b. What percentageof your volumeswere sharedmail packagesversussolo mail advertising? C. What percentageof your sharedmail packagesqualified for the letter rate? d. What was the averageweight of your sharedmail packages? e. What percentageof your sharedmail packageswere dropshippedto: i. ii. ... 111. the destinationBMC, the destination SCF, and the destination deliveryunit. E What percentageof your sharedmail packageswere entered at the saturationrate? g. What percentageof your sharedmail packageswere enteredat the high density rate? h. What percentageof your total mailingswere enteredat the pound rate’? i. What percentageof your total mailings,if any, qualified for StandardA Non-Profit rates? i What percentageof your total mailingswere enteredas StandardA Regular (non-ECR) mail? a. 90,626,404 b. Approximately 97.5% sharedmail, 2.5% solo C. All of our sharedmail packagesare letter size but mail enteredat the pound rate does not qualify for the letter rate. Seeanswerto lh. d. .1757 pounds AISOP WITNESS OTUTEYE RESPONSESTO NAA e. i. ii. ... 111. less than 1% approximately 30% less than 1% f. Approximately 80% g. Approximately 15% h. Approximately 20.3% i. None j. Less than 1% 2 AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-2. Pleaselist Money Mailers’ principal competitors in its sharedmail coupon business, Please indicate which of these competitors rely on the Postal %-vice to deliver their product. Our principal competitors include: 1. 2. 3. 4. 5. 6. Daily newspaperswith classifiedads and free-standinginserts. Weekly, community, and specialty newspaperswith display ads, classified ads, and t?eestanding inserts. Shoppersand flyers delivereddoor-to-door. National and regional direct mail advertising programs including, Val-Pak, SuperCoups, United Coupon, and Advo. These companiesrely on the Postal Service to deliver their product. Yellow Pagesand directories. Coupon magazinesand coupon booklets publishedby a variety of small, local companies. Some of these may rely on the Postal Serviceto deliver their product. 3 AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-3. Pleaselist Money Mailers’ principal competitors in its solo mail advertising services. Please indicate which of these competitors rely on the Postal Se:rviceto deliver their advertising product. Our principal competitors in the delivery of solo mail advertising services are generally local companies with a direct mail or letter shop business. Val Pak also operatesa solo mail business, Companies offering solo mail advertising services rely on the Postal Service to deliver their advertising product. AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-TI-4. Pleaselist Money Mailers’ principal competitorsin its programtargeted to new movers. Pleaseindicate which of thesecompetitorsrely on the Postal Serviceto delivery[sic] their product. The principalcompetitorsof our new mover program are WelcomeWagon, Getting To Know You, and regional telephone companies. Most of thesebusinessesdo not rely on the Postal Serviceto deliver their product. AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-5. Pleasereferto your testimonyat page8-9. Did factors other than postal rates, such as increasesin the prices of paper, contribute to the “big step backward for [your] company” in number of franchiseesand mail volumesin 1995 and 1996? Pleasediscuss. Increases in paper prices did contribute to the reduction in franchiseesand mail volumes for our companyin 1995and 1996. However,MoneyMailer was ableto negotiatewith our paper suppliers and vendorsto better control the timing and amount of theseprice increases.Money Mailer as the fkanchisorabsorbedthe cost of paper increasesin its printing and mail preparation pricing structure andthesepriceswere not passedon to our fknchiseesas additional costs. It is frustrating for us as a companythat our largestvendor,the United StatesPostalService,can increaseprices in a way that is unpredictable and uncontrollable. The price increaseof 1995 of more than 14% was passedon directly to our franchiseesand had the biggest impact on their ability to stay in businessand mail volumes. 6 AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-6. Is it in your interestto maintaina viable alternativedelivery option evenif you do not chooseto use it? Ifthe point ofthis questionis to suggestthat the rates for the United StatesPostal Serviceshould be higher than they need to be to help or stimulate the economicviability of the alternate delivery business,we are not interested. It is our desire to have the United StatesPostal Servicebe an efficient and effective vendor at affordableprices. AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-7. Do you believe that your customersget a better responserate when their advertisementsare mailed than when they are deliveredwith a newspaper? This questioncannot be accuratelyansweredaswritten. You are askingme to make an applesand orangestype of comparison,The type of advertisementour customersdeliver through Money Mailer is a geographically targeted, four color coupon. Most newspapersdo not olfer this sametype of advertising service or product. Absoluteresponseratesdo not meananything,as such,in advertising. What mattersis the return on investment to the advertiser, the responsein relationshipto the investment. Even in our own envelope, a home improvement contractor gets a very different responserate than a hamburger restaurant. Viewed this way, businessesadvertisein the newspaperbecausethey get an acceptable rate of return and businessesuse direct mail becausethey get an acceptablerate of return. As discussedin my testimony,the turnkey,geographicallytargetedadvertisingserviceoffered by Money Mailer to smallbusinessoften gives local merchantstheir most affordable and most efficient buy for their advertising dollar. Ever increasing postage rates for the mail diminiishthe return of our advertiserson their investmentand make it more difficult for smallbusinessto be able to afford to advertise. AISOP WITNESS OTUTEYE RESPONSESTO NAA NAA/AISOP-Tl-8. Are the prices that you chargecustomersusually more or lessthan the prices chargedto them by newspapers? Once again, this question cannot be meaningfuIly answered as written. (See my answer to NAA/AISOP-Tl-7.) What mattersis price per lead or price per order from the ad. Again, I believe businessesadvertise where they do becausethey find these numbers acceptable. The home improvementcontractormight be ableto placea classifiedadin a newspaperfor one-tenth of the cost of a one-zonecoupon in Money Mailer. A four-color insert deliveredwith the ~papermight cost the same contractor 10 times more than a Money Mailer coupon. Depending on the circulation, penetration, and readership of the paper, these newspaperadvertising choices may, or may not, provide acceptableratesof return for the advertiserand be a meaningfitl, competitive choice for the business. The point of my testimony remainsthat increasesin postageprices raise the cost per lead for our clientsandcan havethe affectofdriving businessawayfrom us and the United StatesPostal Service. CERTIFICATE OF SERVICE I hereby certify that I have this date servedthe foregoing document on all participants of record in this proceeding in accordancewith set February 5, 1998 10
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