The University of Akron - College of Business Administration (Spring 2014) MARKETING PRINCIPLES SECTION 6600: 205-001 M/W/F 9:55 - 10:45 a.m. General Information Instructor: Office: E-Mail: Office Hours: Text: Gregory Dumont, Ph.D. CBA 322 X8839 [email protected] By Appointment Marketing, 4th Edition Dhruv Grewal and Michael Levy [2013] McGraw-Hill, Irwin (ISBN: 978-0078029004) Text Supplements: Instructor will provide supplemental materials throughout the semester. Course Information Prerequisites: 24 hours of college credit Description: This course will introduce you to the marketing discipline through a variety of topics including product, price, place and promotion as well as customer, company, competitors, context and collaborators. We will explore the dynamic interrelationship between the business environment and the strategic marketing response of market leading firms. Mission Statement College Statement: Preparing competent and responsible business leaders. Department Statement: Developing marketing professionals with the knowledge, skills and personal qualities necessary for successful careers and more fulfilling lives. Learning Objectives Content Knowledge • Students will demonstrate knowledge and understanding of core marketing vocabulary and concepts. • Students will understand the functions that marketing performs within a firm. • Students will apply their knowledge of marketing theories, concepts and practices. • Students will understand how global external forces impact organizations and the impact on marketing efforts. Foundation Skills • Students will demonstrate critical thinking skills through application of qualitative and quantitative tools to analyze and propose specific recommendations within environmental constraints. The University of Akron - College of Business Administration (Spring 2014) • • • Students will be able to present concepts and views clearly, professionally and persuasively through effective oral communication. Students will be able to present concepts and views clearly, professionally and persuasively through effective written communication. Students will be able to locate, critically evaluate, appropriately document and apply information from external sources. Personal Qualities • Students will be made aware of the positive personal qualities and social skills that are essential to a successful business career including: responsibility, creativity, adaptability, selfmanagement and integrity. • Students will demonstrate a knowledge and application of professional business behavior and attire. Workplace Competencies • Demonstrate the ability to think critically about business issues by integrating ideas from multiple sources, solving unstructured problems and applying knowledge of global business fundamentals in creative and innovative ways. • Work effectively in diverse teams. • Utilize information technology and knowledge management skills (online research queries, database tools, spreadsheet tools and the like) for global business decision-making and problem solving. • Understand, identify and address ethical circumstances and dilemmas encountered by business professionals. • Demonstrate an understanding of and appreciation for leadership. Class Policies Attend & Participation: Participation and attendance are rewarded. Attendance will be taken at the discretion of the instructor. You will receive a 1 on the days you attend and a 0 on the days you chose an alternative use of our class time. At the end of the semester, your attendance score will reflects the points you have accumulated (sum of all 1 and 0 values) will be divided by the total number of days attendance was taken. This is simple math… Excused Absences: Defined as the following: (1) Illness of the student or serious illness/death of an immediate family member (2) AU sponsored trip or major religious holidays. (3) Other excuses (work, internship and the like) will be considered on a case-by-case basis at the discretion of the instructor. Assignments: All assignments are due on or before date designated on syllabus. Late Assignments: The instructor will NOT accept late work. The University of Akron - College of Business Administration (Spring 2014) Make-up Exams: The availability of make-up examinations is at the discretion of the instructor. Please note, exams will be available for a period of at least one week. If you are unable to find one hour to take the exam during the window provided, there will NOT be an opportunity to make-up the exam. Disabilities: Students with disabilities who require special accommodations must first meet with the Office of Accessibility in order to obtain proper documentation. The Access Office is located in Simmons Hall, Room 105. The student is responsible for reminding the instructor of test specific accommodations at least 5 days prior to each exam. Conduct: Violation of the University Academic Honesty Policy, as defined in the “Procedures and Requirements” section of The Undergraduate Bulletin, will not be tolerated with the student being subject to disciplinary penalty. Additionally, the use of personal electronic devices can often be distracting to other students. In the event that you are using your electronic devices for non-academic purposes during class time, the professor reserves the right to mark said student absent and/or deduct points from final grade. See electronics policy! Grading Scale A AB+ B 93.0 TO 100 B80.0 TO 82.9 D+ 66.0 TO 69.9 90.0 TO 92.9 C+ 76.0 TO 79.9 D 63.0 TO 65.9 86.0 TO 89.9 C 73.0 TO 75.9 D60.0 TO 62.9 83.0 TO 85.9 C70.0 TO 72.9 F Anything < 60 Please Note: Grades May be Curved Where Necessary Course Evaluation Test 1 (Chapters 1, 2, 5, 6, 18) Test 2 (Chapters 9, 20, 10, 14, 3) Test 3 (Focus on 7, 8, 11, 12) Practical/Applied Assessments Block #1 (Presentation) Block #2 (Presentation) Simulation Attend/Participation Total Extra Credit* 225 points 225 points 225 points 200 points 100 points 100 points 100 points 25 points 1000 points The University of Akron - College of Business Administration (Spring 2014) Tests You will be responsible for 3 Tests to be administered in the Test Center @ Shrank Hall North. These exams will primarily cover the material within the text as exam questions are taken from the textbook publisher test bank. Exams will include 30 T/F and 50 multiple-choice questions. You will have the opportunity to sit for each exam whenever it is most convenient for you over a period of at least one-week. Each exam must be taken as scheduled (below) in the absence of a documented emergency, athletic event or other valid reason (as determined by instructor). The scheduled test days are as follows: Test 1 – Monday, February 17th to Saturday February 22nd Test 2 – Monday, March 31st to Saturday, April 5th Test 3 – Monday, April 28th to Thursday, May 10th ***(Check Shrank Hall Test Center Hours of Operation)*** Practical/Applied Assessment In addition to the exams, the course material will be broken into 2 conceptual blocks wherein each group will provide a detailed analysis of key marketing concept. These analyses will be brand, product category and market specific (i.e. BMW, luxury autos in the US market). This assessment will focus on the competitive imperatives underlying brand success/failure within the product category and market selected. Depending on enrollment, the class will be broken into groups of 5-7 students. Please note, each of the practical/applied exercises will culminate in a presentation in front of your peers. The instructor will provide guidelines and further details for each of the practical/applied exercises throughout the semester. Simulations McGraw-Hill has recently launched a new simulation platform whereby students have the opportunity to develop and market a new product (backpack) launch. Through the simulation framework, you will apply many of the concepts learned throughout the semester to include: (1) Product, Price Place, Promotion (4P’s) (2) Segmentation, Targeting & Positioning (3) Competitive Market Analysis (4) Relationship Between Costs and Price (5) Integrated Marketing Communications (6) Competitive Market Analysis (7) Return on Marketing Investment Connect Exercises Throughout the semester, you will have the opportunity to complete Connect exercise for each chapter of the text. Please note, Connect is NOT a “requirement” for the course. Connect will prove quite useful in cementing key concepts discussed in class and will prove invaluable as a tool for exam preparation. For those of you that choose to complete ALL of the Connect exercises throughout the semester, there will be 25 points (extra credit) added on to your final grade for the class. Additionally, you may well have the opportunity to complete instructor-provided surveys as a broad focus group based representation of your demographic. Credit will be allocated in accordance with the number of perceived focus group “opportunities” throughout the semester. The University of Akron - College of Business Administration (Spring 2014) Course Schedule **This is a tentative schedule that may change at the discretion of the instructor** Week 1 2 3 4 5 6 7 8 9 10 11 12 Date 1/13 1/15 1/17 -----------------------------------1/20 1/22 1/24 -----------------------------------1/27 1/29 1/31 2/3 2/5 2/7 -----------------------------------2/10 2/12 2/14 -----------------------------------2/17 2/19 2/21 2/24 2/26 2/28 -----------------------------------3/3 3/5 3/7 -----------------------------------3/10 3/12 3/14 3/17 3/19 3/21 -----------------------------------3/31 4/2 4/4 -------------------------------4/7 4/9 4/11 Topics/Assignments Review Syllabus and Semester Roadmap Chapter 1 – Overview of Marketing Designate Groups & Introduce PA #1 Chapter 2 – Developing Marketing Strategies & Marketing Plan Chapter 2 – Continued… Chapter 5 – Analyzing the Marketing Environment Chapter 5 – Continued… Chapter 6 – Consumer Behavior Chapter 6 – Continued Chapter 18 – Integrated Marketing Communication Chapter 18 – Continued & Group Day (Work on P-A #1) Practical/Applied #1 – Marketing Environment (SWOT) Practical/Applied #1 – Marketing Environment (SWOT) Practical/Applied #1 – Marketing Environment (SWOT) Practical/Applied #1 – Marketing Environment (SWOT) Chapter 9 – STP & Introduce PA #2 Chapter 9 – Continued Test #1 – Chapters 1, 2, 5, 6, 18 (Shrank Hall North – Test Center) Chapter 20 – Personal Selling & Sales Management Chapter 10 – Marketing Research Practice Simulation (Introduction) Chapter 14 – Pricing Concepts Chapter 14 - Continued Simulation #1 and #2 Chapter 3 – Social and Mobile Marketing Chapter 3 – Social and Mobile Marketing Simulations #3 and #4 & Group Day (Work on P-A #2) Practical/Applied #2 – STP (Segmenting, Targeting, Positioning) Practical/Applied #2 – STP (Segmenting, Targeting, Positioning) Titan Business Challenge @ Taylor Institute (No Class) Practical/Applied #2 – STP (Segmenting, Targeting, Positioning) Practical/Applied #2 – STP (Segmenting, Targeting, Positioning) Test #2 – Chapters 9, 10, 20, 14, 3 (Shrank Hall North – Test Center) Chapter 7 – Business to Business Marketing Chapter 7 - Continued Simulations #5 and #6 The University of Akron - College of Business Administration (Spring 2014) 13 14 15 16 4/14 4/16 4/18 -----------------------------------4/21 4/23 4/25 -----------------------------------4/28 4/30 5/2 5/5 – 5/11 Chapter 8 – Global Marketing Chapter 8 - Continued Simulations #7 and #8 Chapter 11 – Product, Branding and Packaging Chapter 12 – Developing New Products (Online) Simulations #9 and #10 Documentary – Coca Cola Individual Student Conferences Test #3 – Focus on Chapters 7, 8, 11, 12 (Shrank Hall North) No “Obligation” on Finals Week!
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