SAN JUAN COLLEGE
Health Information Technology
Student Handbook
Effective Fall 2015
TABLE OF CONTENTS
Page
Welcome
3
Introduction
4
Faculty and Staff
4
Program Contact Information
5
Program Mission and Vision
5
Program Accreditation Status
5
Description of the Programs
6
HIT/MCB Program Admission Requirements
7
Program Policies and Procedures
8
Synopsis of Curriculum (HIT)
11
Synopsis of Curriculum (MCB)
13
Professional Practice Experiences
14
HIM Associate Degree Entry Level Competencies
15
Health Information Technology Programs Technical and Professional
Skills and Standards
19
AHIMA Code of Ethics
21
Frequently Asked Questions
24
General Information
27
Appendix I – Computer Skills Necessary to be Effective in Online Learning
28
Appendix II – Sample Program Plans
29
Acknowledgement and Consent Form
31
2
WELCOME
Dear new HIT Student:
Congratulations on your acceptance into the HIT Program at San Juan College. You
should be proud of your accomplishments. You have satisfied all of the prerequisites
and are entering the professional phase of your education. You are on your way to an
exciting career as a HIT professional.
This Student Handbook and the San Juan College Academic Catalog contain policies
and procedures pertinent to the HIT Programs and the college. This handbook is meant
to supplement the policies of San Juan College and has been developed in accordance
with CAHIIM accreditation standards. Updates will be made as needed. You are
responsible to adhere to these policies and any updates. Keep this handbook readily
available for your reference.
On behalf of the faculty and staff in the HIT department, it is with great pleasure that I
welcome you to the HIT Program at San Juan College. Please let us know if there is
anything that we can do to help make this a successful experience for you.
Sincerely,
Deb Honstad, MA, RHIA
San Juan College
Program Director
3
INTRODUCTION
This handbook has been prepared to supplement the information in the San Juan
College Academic Catalog. Its purpose is to educate you about the HIT Program and
its policies and procedures. This handbook will give you an understanding of what is
expected of all students in the Health Information Technology Programs.
FACULTY AND STAFF
Deb Honstad, MA, RHIA, Program Director, Associate Professor
Phone – (505) 566-3563
Email – [email protected]
MA in Organizational Management, Concordia University Saint Paul, 2007
BA in Health Information Management, College of St. Scholastica, 2001
Sandra Johnson, BAAS, RHIT, CPC-A, Assistant Professor
Phone – (505) 566-3078
Email – [email protected]
Bachelors in Applied Arts and Sciences, Eastern New Mexico University, 2006
AAS in Health Information Technology, San Juan College, 2002
AHIMA Approved ICD-10 Trainer
Ron Winston, Assistant Professor
Phone – (505) 566-3822
Email – [email protected]
Tina Bruce, RHIA, CCA, Assistant Professor
Phone – (505) 566-3823
Email – [email protected]
BS in Health Information Management, Louisiana Tech University, 2009
AHIMA Approved ICD-10 Trainer
Greg Reynolds, Instructional Specialist
Phone – (505) 566-3004
Email – [email protected]
Bachelor of University Studies, University of New Mexico, 2008
Associate of Arts, New Mexico State University, 2004
Melody Conrad, Administrative Assistant
Phone – (505) 566-3849
Email – [email protected]
4
PROGRAM CONTACT INFORMATION
Location – Health Sciences Center, Room 3409
Phone – (505) 566-3597
Fax – (505) 566-3820
Email – [email protected]
Homepage – http://www.sanjuancollege.edu/hit
PROGRAM MISSION AND VISION
Mission
To help satisfy the needs of the health care community by preparing HIT professionals
by means of an online learning program and to successfully contribute in a dynamic
work environment.
Vision
To be the model of online HIT education by providing a broad spectrum of strategic
courses employing the latest technology to advance our curriculum and developing the
critical thinking skills of our students.
PROGRAM ACCREDITATION STATUS
The HIT program is accredited by the Commission on Accreditation for Health
Informatics and Information Management Education (CAHIIM).
Students who complete the AAS in Health Information Technology (HIT) will be eligible
to take the American Health Information Management Association (AHIMA) Registered
Heath Information Technician (RHIT) exam.
5
DESCRIPTION OF THE PROGRAMS
The San Juan College HIT Department offers programs designed to meet the
increasing demands for well educated and professionally trained Health Information
Technicians in health care agencies such as managed care organizations, ambulatory
clinics, hospitals, physician and dental practices, long term care facilities, cancer
centers, State Health Departments, and other organizations concerned with health
information such as large insurance agencies, regional health information organizations,
and regulatory agencies.
The HIT Programs are selective majors. Specific requirements must be met in order to
declare a Health Information Technology or Medical Insurance Coder/Biller major. For
additional information contact the Health Information Technology Department.
A limited number of students will be admitted each semester. Acceptance to the college
is granted to most applicants and does not constitute nor guarantee admission to the
HIT Programs. Taking prerequisite courses for the HIT Programs does not guarantee
admission to the programs; enrollment is limited.
6
HIT/MCB PROGRAM REQUIREMENTS
Eligibility:
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All prerequisite courses completed. Must earn a “C” or higher in each course.
Achieved a minimum college cumulative GPA of 2.75.
Taken the Accuplacer exam (if applicable) and registered as a SJC student.
Submitted a completed HIT or MCB Program application. A new application is
required if reapplying.
It is expected that students applying to the HIT Programs have solid computer skills.
Examples of the types of skills required to successfully complete the online programs
can be found in Appendix I. If you feel that you do not have the necessary skills, please
contact the HIT Program office to discuss ways to gain the skills needed to work
effectively in the online environment.
Students must meet in person or via telephone or email with a program advisor to
develop a Program Plan. The program advisor will also assist students with registration
for classes.
All courses are offered online. Students must have access to a computer and the
Internet (DSL or cable recommended). Once admitted to the program, all coursework
for the AAS degree program must be completed within 3 years; all coursework for the
certificate program must be completed within 2 years. Students must earn a “C” or
higher in all courses. Courses may be repeated once, for a total of two attempts. A
minimum GPA of 2.75 must be maintained throughout the student’s time in the program.
All HITP coursework must be current within 5 years at the time of graduation.
Failure to meet these current program requirements will result in the student being
dropped from the Program.
Students who have been dismissed from the program may not take core HITP courses
until they have been readmitted to the program.
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PROGRAM POLICIES AND PROCEDURES
**All students must adhere to the policies and procedures of the HIT Program, as
well as the policies and procedures of San Juan College**
(http://catalog.sanjuancollege.edu/)
Maximum Time to Complete the Programs
Students must complete the HIT degree program within 3 academic years (Coding
certificate program within 2 academic years). This policy is in place to ensure that
students graduate from the Programs with current knowledge and skills and are able to
successfully pass the RHIT or CCA credential exam and enter the professional field.
You must work closely with your advisor to ensure that you are on track to complete the
program within these time limits. Sample Program Plans can be found in Appendix II of
this handbook.
Grading Scale
92-100
A
84-91
B
76-83
C
68-75
D
67 and below
F
* Only applies to HITP courses, other courses’ grading scales may vary
Grade Requirements
Students in the Health Information Technology Programs must pass all courses with a C
(76%) or better. Courses may be repeated once, for a total of two attempts. A
minimum GPA of 2.75 must be maintained throughout the student’s time in the program.
Academic Honesty
San Juan College expects all students to adhere to the Academic Honesty Rules as
posted online: www.sanjuancollege.edu/AcademicHonesty. These are the official
guidelines for all classes at San Juan College (July 2006).
Late Work
Late work is subject to a reduction in credit. Late work policies will vary by course and
instructor. Policies will be clearly stated in course materials (i.e. course guide). Contact
your instructor for more information on the policy in affect for your course.
AHIMA Membership
A $45.00 fee will be assessed in conjunction with HITP120 which pays for the student’s
membership in the American Health Information Management Association. This fee is
8
nonrefundable. All students in HITP120 will sign up for student membership. Students
will work with the HITP120 instructor, as appropriate, and the HIT Program office to sign
up for student membership.
It is the student’s responsibility to maintain (renew) this membership for the duration of
his or her time in the program. Please send a copy of your membership card to the HIT
Program office each year for your file. Current AHIMA membership is required for all
students.
RHIT Certification Exam (HIT students)
A $229.00 fee will be assessed in conjunction with HITP270 which pays for the
student’s application fee for the RHIT exam. This fee is nonrefundable. Students will
work with the HITP270 instructor and the HIT Program office to apply for the RHIT
certification exam.
Means of Communication
All communication must be submitted through your official San Juan College student
email account. You can access this email account from the SJC Portal
(http://www.sanjuancollege.edu/MySJC). From the SJC Portal, you can also register for
classes, view your schedule, view your financial aid, review your academic plan, and
much more.
Dress Code
Students are considered professional people representing the College and the health
information management profession.
When the class or an individual student is visiting a health care facility as a
representative of the Health Information Technology Program, he/she must dress
appropriately. Appropriate attire for field trips, clinical visits and professional practice
experiences is as follows:
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Visible body piercing is limited to two earrings per ear. All other body
piercing will not be visible, including tongue piercing.
Hats will not be allowed on educational outings or in the clinical setting.
Students will contain mouth and body odor by using antiperspirant and
mouthwash/gum and attending to daily personal hygiene.
Distracting hairdos such as Mohawks, hair dyed unnatural colors, etc. are
not considered professional for the student enrolled in the San Juan
College HIT Program.
Clothing must not be torn, tattered, display pictures or words related to
vulgarities or controlled substances, show the stomach/low back area, or
reveal the buttocks area.
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All body art must be covered on educational outings and in the clinical
setting.
Students are required to wear appropriate undergarments on educational
outings and in the clinical setting.
Sleeveless shirts or tank tops should not be worn unless covered with
another shirt.
Denim garments of any type should not be worn.
Casual or dress shoes should be worn. Sport shoes or sneakers are not
permitted.
Students not following the HIT Program dress code will be at risk for dismissal from the
program.
10
SYNOPSIS OF CURRICULUM (HIT)
Prerequisites
HITP 110
HITP 112
HITP 116
General Education
Requirements
ENGL 111 OR
ENGL 118
ENGL 218 OR
ENGL 211
MATH 114 OR
MATH 115 OR
MATH 160 OR Higher
PSYC 120
COMM 111 OR
COMM 110
Medical Terminology
Human Body: Structures & Functions
Computerized Business Applications
Must be completed as part of prerequisites
Freshman Composition OR
Technical Composition
Advanced Technical Composition OR
Advanced Composition
Math for Health Careers OR
Intermediate Algebra and Applications OR
College Algebra OR Higher
Introduction to Psychology
Interpersonal Communication OR
Public Speaking
Total Prerequisites and General Education Credits
Core Curriculum
Credits
3
4
3
3
3
3
3
3
(4)
(3)
3
3
3
25-26
Credits
HITP 120
Introduction to Health Information Technology
3
HITP 130
Pathophysiology: HITP
3
HITP 140
Computers in Health Care
3
HITP 150
Legal & Ethical Issues in HIT
3
HITP 160
Pharmacology & Laboratory Procedures
3
HITP 170
Physician Coding (CPT-4)
3
HITP 185
Computerized Medical Office
3
HITP 202
Coding Classification Systems I
4
HITP 212
Coding Classification Systems II
3
HITP 230
Reimbursement Methodologies
3
HITP 240
Health Data Analysis
4
11
HITP 255
Electronic Health Records
3
HITP 264
Professional Practice Experience HIT (60 hrs)
2
HITP 266
Professional Practice Experience Coding (30 hrs)
1
HITP 270
HIT Seminar
1
HITP 286
Effective Healthcare Supervisor
3
Total Core Curriculum Credits
* All HITP coursework must be current within 5 years at the time of graduation.
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70-71
SYNOPSIS OF CURRICULUM (MCB)
Prerequisites
Credits
HITP 110
Medical Terminology
3
HITP 112
Human Body: Structures & Functions
4
HITP 116
Computerized Business Applications
3
Total Prerequisites Credits
Core Curriculum
10
Credits
HITP 120
Introduction to Health Information Technology
3
HITP 130
Pathophysiology: HITP
3
HITP 140
Computers in Health Care
3
HITP 160
Pharmacology & Laboratory Procedures
3
HITP 170
Physician Coding (CPT-4)
3
HITP 185
Computerized Medical Office
3
HITP 202
Coding Classification Systems I
4
HITP 212
Coding Classification Systems II
3
HITP 230
Reimbursement Methodologies
3
HITP 266
Professional Practice Experience Coding (30 hrs)
1
HITP 272
Coding Seminar
1
Total Program Credits
* All HITP coursework must be current within 5 years at the time of graduation.
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40
PROFESSIONAL PRACTICE EXPERIENCES
It is critical for HIT students to have sufficient learning experiences to meet the
competencies required for the curriculum. Professional practice and lab activities are
incorporated throughout the curriculum to take classroom theory to the next level of
application. They are designed for students to gain experiences in applying knowledge
to technical procedures in the health information management profession.
A combination of approaches are utilized to meet the Domains, Subdomains, and Tasks
for the RHIT – off-campus activities, library research activities, technology based
activities, and simulated HIM activities which incorporate the use of health records.
HITP 264 Professional Practice Experience:
The curriculum includes an HIT Professional Practice Experience (HITP 264) which is
one of the final courses a student takes in the program. This experience provides the
student an opportunity to participate in activities designed to reinforce the classroom
and laboratory learning experiences. The HIT Professional Practice Experience enables
the student to develop an understanding of health information management procedures,
apply principles of supervision and health information science, observe employee
relationships, and interact with professionals in the health care environment. This
experience requires students to spend 40 hours on site in a health care facility and an
additional 20 hours completing lab activities in a simulated environment.
HITP 266 Professional Practice Experience:
The curriculum includes a Coding Professional Practice Experience (HITP 266) which is
one of the final steps towards the Medical Coding Certificate or HIT AAS degree. This
online experience provides students with access to encoding software giving them
coding exposure with Inpatient, Ambulatory Surgery, Emergency Department, and
Physician Office cases. It is a valuable transition into the profession. This course has a
hands-on approach in order to emphasize coding practice.
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HIM ASSOCIATE DEGREE ENTRY LEVEL COMPETENCIES
The domains, subdomains, and tasks for the RHIT were developed by AHIMA and
represent entry-level competencies for graduates of an HIT program. The curriculum is
designed to prepare students to meet these competencies.
Domains, Subdomains, and Tasks for the Registered Health Information
Technician
I. Domain: Health Data Management
A. Subdomain: Health Data Structure, Content, and Standards
1. Collect and maintain health data (such as data elements, data sets, and
databases).
2. Conduct analysis to ensure that documentation in the health record
supports the diagnosis and reflects the patient’s progress, clinical findings,
and discharge status.
3. Apply policies and procedures to ensure the accuracy of health data.
4. Verify timeliness, completeness, accuracy, and appropriateness of data
and data sources for patient care, management, billing reports, registries,
and/or databases.
B. Subdomain: Healthcare Information Requirements and Standards
1. Monitor and apply organization-wide health record documentation
guidelines.
2. Apply policies and procedures to ensure organizational compliance with
regulations and standards.
3. Maintain the accuracy and completeness of the patient record as
defined by organizational policy and external regulations and standards.
4. Assist in preparing the organization for accreditation, licensing, and/or
certification surveys.
C. Subdomain: Clinical Classification Systems
1. Use and maintain electronic applications and work processes to support
clinical classification and coding.
2. Apply diagnosis/procedure codes according to current nomenclature.
3. Ensure accuracy of diagnostic/procedural groupings such as DRG,
MSDRG, APC, and so on.
4. Adhere to current regulations and established guidelines in code
assignment.
5. Validate coding accuracy using clinical information found in the health
record.
6. Use and maintain applications and processes to support other clinical
classification and nomenclature systems (ex. DSM IV, SNOMED-CT).
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7. Resolve discrepancies between coded data and supporting
documentation.
D. Subdomain: Reimbursement Methodologies
1. Apply policies and procedures for the use of clinical data required in
reimbursement and prospective payment systems (PPS) in healthcare
delivery.
2. Apply policies and procedures to comply with the changing regulations
among various payment systems for healthcare services such as
Medicare, Medicaid, managed care, and so forth.
3. Support accurate billing through coding, chargemaster, claims
management, and bill reconciliation processes.
4. Use established guidelines to comply with reimbursement and reporting
requirements such as the National Correct Coding Initiative.
5. Compile patient data and perform data quality reviews to validate code
assignment and compliance with reporting requirements, such as
outpatient prospective payment systems.
6. Ensure accuracy of diagnostic/procedural groupings such as DRG,
APC, and so on.
II. Domain: Health Statistics, Biomedical Research, and Quality Management
A. Subdomain: Healthcare Statistics and Research
1. Collect, maintain, and report data for clinical
indices/databases/registries to meet specific organization needs such as
medical research and disease registries.
2. Collect, organize, and present data for quality management, utilization
management, risk management, and other related studies.
3. Comprehend basic descriptive, institutional, and healthcare vital
statistics.
B. Subdomain: Quality Management and Performance Improvement
1. Abstract and report data for facility-wide quality management and
performance improvement programs.
2. Analyze clinical data to identify trends that demonstrate quality, safety,
and effectiveness of healthcare.
III. Domain: Health Services Organization and Delivery
A. Subdomain: Healthcare Delivery Systems
1. Apply current laws, accreditation, licensure, and certification standards
related to health information initiatives from the national, state, local, and
facility levels.
2. Differentiate the roles of various providers and disciplines throughout
the continuum of healthcare and respond to their information needs.
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B. Subdomain: Healthcare Privacy, Confidentiality, Legal, and Ethical
Issues
1. Adhere to the legal and regulatory requirements related to the health
information infrastructure.
2. Apply policies and procedures for access and disclosure of personal
health information.
3. Release patient-specific data to authorized users.
4. Maintain user access logs/systems to track access to and disclosure of
identifiable patient data.
5. Apply and promote ethical standards of practice.
IV. Domain: Information Technology and Systems
A. Subdomain: Information and Communication Technologies
1. Use technology, including hardware and software, to ensure data
collection, storage, analysis, and reporting of information.
2. Use common software applications such as spreadsheets, databases,
word processing, graphics, presentation, e-mail, and so on in the
execution of work processes.
3. Use specialized software in the completion of HIM processes such as
record tracking, release of information, coding, grouping, registries, billing,
quality improvement, and imaging.
4. Apply policies and procedures to the use of networks, including intranet
and Internet applications, to facilitate the electronic health record (EHR),
personal health record (PHR), public health, and other administrative
applications.
5. Participate in the planning, design, selection, implementation,
integration, testing, evaluation, and support for EHRs.
B. Subdomain: Data, Information, and File Structures
1. Apply knowledge of database architecture and design (such as data
dictionary) to meet departmental needs.
C. Subdomain: Data Storage and Retrieval
1. Use appropriate electronic or imaging technology for data/record
storage.
2. Query and generate reports to facilitate information retrieval using
appropriate software.
3. Apply retention and destruction policies for health information.
D. Subdomain: Data security
1. Apply confidentiality and security measures to protect electronic health
information.
2. Protect data integrity and validity using software or hardware
technology.
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3. Apply departmental and organizational data and information system
security policies.
4. Use and summarize data compiled from audit trails and data quality
monitoring programs.
V. Domain: Organizational Resources
A. Subdomain: Human Resources
1. Apply the fundamentals of team leadership.
2. Participate in and work in teams and committees.
3. Conduct orientation and training programs.
4. Monitor and report staffing levels and productivity standards for health
information functions.
5. Use tools and techniques to monitor, report, and improve processes.
6. Comply with local, state, and federal labor regulations.
B. Subdomain: Financial and Physical Resources
1. Make recommendations for items to include in budgets and contracts.
2. Monitor and order supplies needed for work processes.
3. Monitor coding and revenue cycle processes.
4. Recommend cost-saving and efficient means of achieving work
processes and goals.
5. Contribute to work plans, policies, procedures, and resource
requisitions in relation to job functions.
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HEALTH INFORMATION TECHNOLOGY PROGRAMS TECHNICAL AND
PROFESSIONAL SKILLS AND STANDARDS
The goal of San Juan College's Health Information Technology (HIT) Programs is to
prepare students for the practice of the professions in Health Information Technology
and Medical Coding/Reimbursement. HIT professionals must be able to do the
following essential functions either with or without reasonable accommodation. If you
believe you would need accommodations to do these essential functions as a student,
please consult with SJC’s Services for Students with Disabilities.
1. Verbal communication: This includes speaking and listening using the English
language and medical terminology. The individual must be able to communicate clearly
with instructors, fellow students, physicians, staff, patients, attorneys, third party payers,
government officials, and others. The individual must be able to listen and speak clearly
over the telephone.
2. Written communication - reading and interpretation: This includes extensive
reading ability using English and medical terminology when reviewing medical records
and reference books (medical dictionaries, coding books, etc.) needed to perform
jobs/duties. While going to school, the individual must be able to read and interpret
textbooks, online materials, handouts, etc.
3. Written communication - writing: This includes using English and medical
terminology for college assignments and job-related documents. Examples of writing
required on the job include telephone messages, memos, letters, professional e-mail
messages, business proposals, job descriptions, policies, procedures, quality
improvement reports, etc.
4. Visual needs: This includes the ability to read names and numbers on medical
records, distinguish colors for color coded file systems, read voluminous medical
records in paper or computer format, read code books and other reference materials,
read information in a variety of computer programs and databases, read handwritten or
electronic documents. Also, the ability to prepare office layouts, design forms, and
computer screens.
5. Motor function: This includes the ability to type at a minimum of 40-45 words per
minute. Some HIT positions require the ability to sort medical record forms, assemble
records in correct order, and file records in open shelf files. This may include overhead
reaching and stooping/bending/kneeling to the lowest shelves at near floor level and the
ability to lift to waist height and carry 20 pounds of paper records for a distance of 50
feet in an office.
6. Computer skills: This includes the ability to work with a wide variety of computer
software programs following written instructions, reading and inputting/responding to
information displayed. This includes PC word processing, spreadsheet, presentation,
database and flow-charting software, as well as specialized health information programs
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(e.g., electronic health records, encoders, chart tracking systems, etc.). Jobs may
include up to eight hours per day of computer work.
7. Mathematical ability: This includes the ability to calculate mathematical information
such as hospital statistics, productivity information, quality improvement studies,
budgets, equipment and supply needs/costs, medical bills, etc. The individual must also
have the ability to apply appropriate algebraic formulas when preparing computerized
spreadsheets.
8. Walking, sitting and standing abilities: This includes the ability to walk or move
(50 feet minimum) from one job station to another in an office environment, and ability to
sit for long periods (two hours in succession) in an office job. Typical jobs are eight
hours with a meal break and two short rest breaks during the shift. Many HIT positions
require the ability to stand for average periods of time (one hour).
9. Intellectual or conceptual abilities: This includes the ability to synthesize
information from a variety of sources and apply it in making decisions related to either
the class/lab assignment or performing work assigned on the job. Examples include the
ability to take information learned in class theory and apply it in a lab or practice setting,
or taking information learned in a previous class and applying it to a later class. Another
example is the ability to read and interpret information in a patient's medical record,
remember information learned regarding coding principles, check references when
needed, and then to code that patient's record independently with accuracy and speed.
10. Behavioral/Social abilities: This includes responding effectively in situations of
stress while placing the needs of others first, and demonstrating emotional stability and
flexibility. Examples of this type of behavior include demonstrating willingness to alter
plans or change approaches to the learning or work environment, express concern for
the well-being of others during times of stress, maintain composure when stressful
events occur and continue to function with accuracy. This person must have the ability
to perform the assigned work according to the quality and timeliness standards required
by the facility. The HIT student and professional must be able to work independently
when required. These individuals must also be able to function effectively as part of a
team (consult, negotiate, share). HIT students and professionals must show respect to
self, peers, instructors, fellow employees, physicians, patients, other professionals, and
supervisors. HIT students and professionals must show dependability in attendance
and completing work according to deadlines.
11. Confidentiality, honesty and ethics: The HIT student and professional must
protect the confidentiality and security of health records, as well as facility/practitioner
business information. These individuals must comply with all laws, regulations and
standards regarding the practice of health information management. HIT students must
demonstrate honesty and ethics in the learning environment by not cheating on exams
or assignments and not plagiarizing assignments, etc. HIT professionals must
demonstrate honesty and ethics as defined by the employer and the professional
association.
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AHIMA Code of Ethics
Preamble
The ethical obligations of the health information management (HIM) professional include
the safeguarding of privacy and security of health information; disclosure of health
information; development, use, and maintenance of health information systems and
health information; and ensuring the accessibility and integrity of health information.
Healthcare consumers are increasingly concerned about security and the potential loss
of privacy and the inability to control how their personal health information is used and
disclosed. Core health information issues include what information should be collected;
how the information should be handled, who should have access to the information,
under what conditions the information should be disclosed, how the information is
retained and when it is no longer needed, and how is it disposed of in a confidential
manner. All of the core health information issues are performed in compliance with state
and federal regulations, and employer policies and procedures.
Ethical obligations are central to the professional's responsibility, regardless of the
employment site or the method of collection, storage, and security of health information.
In addition, sensitive information (e.g., genetic, adoption, drug, alcohol, sexual, health,
and behavioral information) requires special attention to prevent misuse. In the world of
business and interactions with consumers, expertise in the protection of the information
is required.
Purpose of the American Health Information Management Association Code of
Ethics
The HIM professional has an obligation to demonstrate actions that reflect values,
ethical principles, and ethical guidelines. The American Health Information Management
Association (AHIMA) Code of Ethics sets forth these values and principles to guide
conduct. The code is relevant to all AHIMA members and CCHIIM credentialed HIM
professionals [hereafter referred to as certificants], regardless of their professional
functions, the settings in which they work, or the populations they serve. These
purposes strengthen the HIM professional’s efforts to improve overall quality of
healthcare.
The AHIMA Code of Ethics serves seven purposes:
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Promotes high standards of HIM practice.
Identifies core values on which the HIM mission is based.
Summarizes broad ethical principles that reflect the profession's core values.
Establishes a set of ethical principles to be used to guide decision-making and
actions.
Establishes a framework for professional behavior and responsibilities when
professional obligations conflict or ethical uncertainties arise.
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Provides ethical principles by which the general public can hold the HIM
professional accountable.
Mentors practitioners new to the field to HIM's mission, values, and ethical
principles.
The code includes principles and guidelines that are both enforceable and aspirational.
The extent to which each principle is enforceable is a matter of professional judgment to
be exercised by those responsible for reviewing alleged violations of ethical principles.
Principles and Guidelines
The following ethical principles are based on the core values of the American Health
Information Management Association and apply to all AHIMA members and certificants.
Guidelines included for each ethical principle are a non-inclusive list of behaviors and
situations that can help to clarify the principle. They are not meant to be a
comprehensive list of all situations that can occur.
I.
Advocate, uphold, and defend the individual's right to privacy and the doctrine
of confidentiality in the use and disclosure of information.
II.
Put service and the health and welfare of persons before self-interest and
conduct oneself in the practice of the profession so as to bring honor to
oneself, peers, and to the health information management profession.
III.
Preserve, protect, and secure personal health information in any form or
medium and hold in the highest regards health information and other
information of a confidential nature obtained in an official capacity, taking into
account the applicable statutes and regulations.
IV.
Refuse to participate in or conceal unethical practices or procedures and
report such practices.
V.
Advance health information management knowledge and practice through
continuing education, research, publications, and presentations.
VI.
Recruit and mentor students, staff, peers, and colleagues to develop and
strengthen professional workforce.
VII.
Represent the profession to the public in a positive manner.
VIII.
Perform honorably health information management association
responsibilities, either appointed or elected, and preserve the confidentiality of
any privileged information made known in any official capacity.
IX.
State truthfully and accurately one’s credentials, professional education, and
experiences.
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X.
Facilitate interdisciplinary collaboration in situations supporting health
information practice.
XI.
Respect the inherent dignity and worth of every person.
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FREQUENTLY ASKED QUESTIONS
Do you work closely with another online college to obtain a bachelors’ degree
after completing the AAS HIT program? No, but we refer our students to
www.CAHIIM.org where you can obtain a list of accredited colleges and universities.
Do you have a proficiency exam for some of the classes that I can take to test out
of some of the courses? Yes, you can do credit by exam, but only up to five courses
or 15 credits.
Are campus visits required? No, our program is completely online.
How are final exams proctored? Most final exams in the HIT Program are proctored
using ProctorU. Information on ProctorU can be found in the ProctorU module of the
course, and also at www.proctoru.com.
Will most if not all of my course preparation/studies/admissions/financial
arrangements be able to be done remotely if I am an out of state resident? All of
the HITP courses and required General Education courses are offered online through
San Juan College. If you need a developmental course, those can be taken at an
accredited community college near you.
(https://www.sanjuancollege.edu/pages/4384.asp)
What incentives does your school provide for out-of-state students in regards to
tuition? SJC’s out-of-state tuition is $146 per credit hour, plus appropriate fees
(effective for the 2015-2016 academic year), which is less expensive than most schools
in-state tuition. For more information, please see the SJC website on tuition rates:
www.sanjuancollege.edu/pages/139.asp. (These rates are subject to change)
How is tuition payable (per class, per semester, for the entire AAS degree,
etc.)? Tuition is $123 (out-of-state) per credit hour, plus fees, effective for the 20142015 academic year; for example if you take a typical three credit course with a four
credit course the tuition is 7x$123= $861, plus $275 in fees, which is a total of $1,136.
There is more information about financial aid online. If this is your first semester it is a
good idea to contact the Business office so there will not be any surprises.
Is there someone to help me with the financial aspect of attending school? Check
the Financial Aid web page on the www.sanjuancollege.edu, then click Future Student
and/ or look for Financial Aid. The professional association AHIMA has FORE
(Foundation of Research and Education) scholarships, grants and loans. Check with
your employer about tuition assistance.
If an internship is required, can I use my current employer? Sometimes this may be
possible (subject to Program Director and/or instructor approval). If your current
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employer is willing to release you to other departments and does not expect any
compensation from San Juan College this option may be considered. We can sign an
agreement, but will need several months for the schools attorney to review it and obtain
signatures.
What type of internship if any is required? Our professional practice courses are
tailored to the individual students needs. Much of these experiences can be completed
online. However, some time must be spent on site in a health care facility. For example,
HITP 264 requires students to spend 40 hours on site in a facility.
Will you help me find a job after I graduate? The AHIMA website www.AHIMA.org is
invaluable. From time to time we hear of nationwide positions that are available and
these are posted on our program’s website or sent to recent graduates via e-mail.
What software is used for online classes? At the present time we are using Canvas
as our learning management system. Students are required to have Microsoft Office
Professional 2007 or later (Word, Excel, PowerPoint, and Access). Certain courses will
use medical office management and EHR software (provided with the textbook). In
addition, we use AHIMA’s Virtual Lab system in some courses.
Will someone be able to assist me with which classes need to be taken and in
what order? Your HIT advisor will create a Program Plan for you. You will need to
contact the HIT advisor no less than three or four weeks prior to the beginning of each
semester registration deadline. Advising periods are posted on the SJC Academic
Calendar.
Is there a minimum/maximum # of classes per semester? Students must complete
the HIT degree program within 3 academic years (Coding certificate within 2 academic
years). This policy is in place to ensure that students graduate from the programs with
current knowledge and skills and are able to successfully pass the RHIT/CCA credential
exam and enter the professional field. You must work closely with your advisor to
ensure that you are on track to complete the program within these time limits. Sample
Program Plans can be found in Appendix II of this handbook.
How long does each online course last? San Juan College is on a semester system.
Spring and Fall semesters run 15-16 weeks depending on holidays. HITP Summer
sessions are slightly shorter and may range from 4 to 12 weeks.
Where can I buy the books that are required for classes? We highly recommend
that you purchase your textbooks from the San Juan College bookstore. However, you
can also buy your books from AHIMA, Amazon, or any other online vendor if you find a
cheaper price. Please keep in mind however, that most books come bundled with
access codes and other material. These bundles are only available at the SJC
bookstore. Please check with the bookstore to make sure you have all materials
required for each class before ordering them from an online retailer. If you purchase a
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book that does not come with the required software or access code, you will have to buy
what you are missing from the publisher which may end up costing you more than if you
purchased the bundle from the bookstore.
Is there a graduation ceremony offered to distance students? Graduation is held on
campus in Farmington in May each year. Distance learners are welcome to participate.
You can of course finish your degree and not attend graduation.
If I don’t attend the graduate ceremony do I still need to submit an Application for
Graduation? All students must submit an Application for Graduation in order to
receive their diploma. Submitting this application does not require participation in the
on-site graduation ceremony. If the Application for Graduation is not submitted,
students will not receive their diploma or be considered a graduate of San Juan College.
You will receive your official transcript within 6-12 weeks after the semester has ended.
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GENERAL INFORMATION
Please refer to the San Juan College Academic Catalog regarding San Juan College’s
policies in the following areas:
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Academic Honesty
Academic Renewal
Admission to the College
Appeal of Academic Renewal
Academic Standing
Americans with Disabilities Act
Attendance
Choice of Catalog
Complaints
Credit Hour Load
Enrollment Status
Degree/Certification Programs
Financial Aid
Grades
Graduation
Honors
Official San Juan College Records
Reactivation of Student Status
Registration Information
Residency Status for Tuition Purposes
Repeat of a Course for Grade Substitution
Sexual Harassment Policy
Student Conduct
Student Records Policy: Family Educational Rights and Privacy Act
Student Services
Transcripts – Credits Earned at SJC
Transfer of Credits to San Juan College
Tuition and Fees Deadlines
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APPENDIX I
COMPUTER SKILLS NECESSARY TO BE EFFECTIVE IN ONLINE
LEARNING
It is expected that students in the HIT Programs have, at a minimum, the
following skills to be effective in the online learning environment:
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Proficiency with Microsoft Office Suite
Ability to send and receive emails
Ability to attach a file to an email
Ability to download files
Ability to perform an Internet search
Ability to create folders and folder data structures
Ability to move/copy files from one folder to another
Ability to zip/unzip files
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APPENDIX II
SAMPLE PROGRAM PLANS
The following are sample Program Plans for the Health Information Technology and
Medical Insurance Coder/Biller Programs.
Health Information Technology (Full-Time Students):
Fall 1
COMM 111
ENGL 111
MATH 114
PSYC 120
Spring 1
ENGL 218
HITP 110
HITP 112
HITP 116
Fall 2
HITP 120
HITP 130
HITP 140
HITP 160
Spring 2
HITP 150
HITP 170
HITP 185
HITP 240
Fall 3
HITP 202
HITP 230
HITP 255
HITP 286
Spring 3
HITP 212
HITP 264
HITP 266
HITP 270
Spring 2
HITP 120
HITP 185
Spring 4
HITP 212
HITP 240
Summer 2
HITP 130
HITP 160
Summer 4
HITP 264
HITP 266
HITP 270
Spring 2
HITP 202
HITP 185
Summer 2
Spring 4
Summer 4
Health Information Technology (Part-Time Students):
Fall 1
COMM 111
ENGL 111
Fall 3
HITP 255
HITP 286
Spring 1
ENGL 218
PSYC 120
Spring 3
HITP 150
HITP 170
Summer 1
MATH 114
HITP 110
Summer 3
HITP 140
Fall 2
HITP 112
HITP 116
Fall 4
HITP 202
HITP 230
Medical Insurance Coder/Biller Certificate Program:
Fall 1
HITP 110
HITP 116
HITP 112
Fall 3
HITP 212
HITP 266
HITP 272
Spring 1
HITP 120
HITP 130
HITP 160
Spring 3
Summer 1
Summer 3
Fall 2
HITP 170
HITP 140
HITP 230
Fall 4
Curriculum requirements are subject to change. For up-to-date information,
please contact the HIT Program Office at 505-566-3597.
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ACKNOWLEDGEMENT AND CONSENT FORM
By signing this form I acknowledge that I have received the San Juan College
Health Information Technology Student Handbook. I have read and I understand
the contents of this handbook, and agree to abide by the information stated
within.
I acknowledge that I have also reviewed the San Juan College Academic Catalog
and the Academic Honesty Policy and agree to abide by the information stated
within.
Printed Name
________________________________________
Signature
________________________________________
Date
________________________________________
Please return this form via email, fax, or mail to the HIT Department prior to
being advised for your first semester core courses:
Email:
[email protected]
Fax:
(505) 566-3820
Mailing Address:
Greg Reynolds
SJC HIT Program
4601 College Boulevard
Farmington NM 87402
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