Facilitation Issue no 114 - January/February 2014

FMD, University of Waikato
Issue No: 114 – January/February 2014
Hi, my name is Jayne Bentley and I have started in FMD as Support Service Manager. I was at LIC
as Facilities Manager, so although in a similar role, I now have a much larger team. I am looking
forward to the challenge this role offers and working for the University. People are very friendly
and I think we are very lucky to work in such a beautiful campus.
I have mostly lived in Hamilton but spent a few years away in Ohakune and then Auckland, but
as soon as an opportunity came up, I moved back with my family to my home town.
I love fishing, walking, gardening and have just taken up both Ballroom and Ceroc dancing so will
be kept busy outside of work.
No doubt I will see many of you around campus so just say hi when you are passing.
Reasonable (mostly)
Interesting (partly)
Kinesthetic Learner (Because I don’t like to read)
Inventive (As any other kiwi bloke is)
Hello All. I think we have mostly all met by now, but nevertheless a small introduction. I know
John C and I may have informed you that I am the Business Continuity Planning and Management
Co‐Ordinator and most of you responded with an ‘ohh right’, pretending you knew what that
meant. When I refer to ‘most of you’ I don’t mean you who is reading this now but all the others in
the Division, so I’ll continue and explain my role to those people. In a nut shell my role is to ensure
that each division, faculty, school and department has a plan which has been tested and reviewed
to bridge the gap between an incident (e.g. electricity down in a certain block) and full recovery
(e.g. electricity fully restored) to reduce the downtime (i.e. finger‐twiddling). Why do we need to reduce ‘finger‐twiddling’?
Because it can have an adverse impact on the University’s reputation if in the third day of an incident the media film and
show to the whole country an endless supply of people standing around the University twiddling their fingers. Also the
university has an obligation to provide a service to its paying customers (i.e. students) and the more downtime the less
return on investment for these paying customers. So what’s the advantage of having a Business Continuity Plan, because
any rational person will be able to work out what to do when there has been a network failure, electricity outage or fire in
their building until things get back to normal, right? Well in short ‘you’d be surprised’. What if during an incident a
department had all the contact information, and who will be in charge of who, and who is responsible for what
documented in the Deans personal diary (i.e. his/her head) but is away from work? Or if the Dean who holds all this key
information was on campus, but the incident involved the Dean and a couple of key staff directly? Hence if there is a stepby‐
step‐get‐back‐to‐business plan which is electronically accessible by all staff within a faculty, department and division,
everyone would have access to it and follow it, even in the most stressful of situations where your memory is simply drawing
a blank.
About me … I was born in Auckland, raised in Rotorua and educated in Hamilton. I am quite familiar with the campus
having spent 6‐7 years here completing my LLB, BMS, then LLM. I then went off to spend 3.5 years managing a small office
of a civil engineering firm over in Frankton, but then realised that working in the University was my calling so I applied for
the BCP&M role and here we are. I like cars so Robin and I have already hit it off, and I have since enquired about Trevor’s
300TD Mercedes which he purchased new in 1984 (before I was born). I also like cricket and although I think I can bat a bit,
I’m sure most of my team mates think I’m just a specialist fielder. Although our first love is work, Neil, Allison and I share a
second love for the game and I look forward to us keeping each other informed of how the Blackcaps are getting on when
at home or overseas. Judy twisted my arm re being a part of the Super 15 weekly picks and I’ve been informed by half the
department that Neil is the person to go to for advice, so I will make sure to stop past his office and see who the hot
favourites are on a weekly basis.
If you’re still reading this I apologise if you haven’t had a mention, but it’s only because I am saving a little write up about
you in a future Facilitation issue when I get another tap on shoulder from Judy … I hear that train is never late!
P.s. My office is FM.G.28 (which is opposite FM.G.30) and I will endeavour to ensure my light is off when I’m not using it.
(Your carbon footprint may be less than staff who commute considerable distances each day. On the other hand, some staff
drive big gas‐guzzlers! Ed.)
Trevor Harris Swearing in as a JP
Justices of the Peace (JPs) are appointed by the Governor‐General on the recommendation of the Minister of Justice following nomination by an elected MP. A JP is then sworn in before a District Court Judge. The nomination and approval process can take quite some time, generally about six to nine months. The standard tasks of a JP are referred to as ministerial duties and include:  Taking oaths and declarations under the Oaths and Declarations Act 1957 or any other enactment;  Witnessing signatures;  Certifying copies/transcripts of documents A JP serves the community in a voluntary capacity, so an application for nomination should arise from a genuine desire to contribute to one’s community. Initial training for a new JP is provided by local Justices of the Peace Associations and is based on a manual and online practice exercises which are studied at home during a four‐week period, as well as attendance at learning sessions with members of the local Justices of the Peace Association. There is then a formal online assessment. The photo shows Trevor being presented with his JP Certificate and “stamp” after his swearing‐in ceremony at Hamilton District Court on 28th January. As for the smile – as Trevor’s son‐in‐law remarked later – “It is always nice to leave court without a fine”. Pictured L‐R: Trevor with Janet Williams (Snr VP, Waikato JP Assn) Before and After views of the Marae flooring, installed on ItsMyHealth
23rd January. The 7‐shaded pattern was specially designed for the location by Inzide, the UOW's preferred Some of you may be aware of the new on‐line patient portal, supplier of carpet tiles, out of 250 x 1000 carpet 'planks'. ItsMyHealth. The management company for this free service is Midlands Health Network, a network of general practitioners and health professionals. As the name suggests, it covers most practices in the Midlands Health region which extends as far as Coromandel, Gisborne, Taupo and Taranaki. Patients of general practitioners are able to subscribe by visiting their GP clinic with a photo ID. Once registered, you are able to log on to a secure site https://www.itsmyhealth.co.nz/manage‐
my‐health and view your health information held by the practice. Above: Before Below: After This includes:  Access to your medical records, lab results, immunisation records and allergies  Managing your prescriptions  Updating your personal details  Updating some of your health information, such as weight, height, blood pressure  Sharing your health information with another health professional if you choose  Contacting your general practice team. The portal also allows you to:  Make an appointment on‐line  Request repeat prescriptions  Be notified by email of new test results  Send a secure message to your doctor or nurse (if complex, a fee may be payable for a detailed on‐line response, or an appointment scheduled) Further services will be developed in the future. John Badham Facilitation will be produced bi-monthly. This publication is available online (where the pictures are a lot clearer) at http://www.waikato.ac.nz/fmd/
For communications relating to the FMD newsletter please contact Judy Swetman, ext 4980, email [email protected].