Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port Modem Modules File updated February 26, 2002 The release notes for Cisco Microcom Firmware Version 5.3.30 contain the most current status of the 56K modem firmware for Cisco universal access server 12-port modules. This firmware is supported on both Cisco AS5200 and Cisco AS5300 universal access servers and supports the store and forward fax feature on the Cisco AS5300. Cisco 56K Microcom Firmware Version 5.3.30 is a maintenance release that uses Cisco IOS software (see “Modem Compatibility“). This is the final Cisco 56K Microcom firmware version release. This document contains the following sections: • “Firmware Version 5.3.30 Requirements and Features” • “Modem Compatibility” • “Bugs in Version 5.3.30” • “Notices” • “Revision History” • “Changing Country Codes on Microcom Modems” • “Downloading Modem Code” • “Fax DialOut” • “Related Documentation” • “Obtaining Documentation” • “Obtaining Technical Assistance” Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Copyright © 2000. Cisco Systems, Inc. All rights reserved. OL-0025-01 Firmware Version 5.3.30 Requirements and Features Firmware Version 5.3.30 Requirements and Features The following section contains updated requirements and features. Requirements • Cisco IOS Software. See the 56K Digital 12-Port Modem Module Compatibility Matrix (56K Modem) for Cisco AS5200/AS5300 for complete Cisco IOS/firmware compatibility: • Boot code: – mcom-modem-code.5.3.30.bin Features • AT command changes: – Register :T52 is used for V.90 transmit levels and is set to 12 by default; transmit levels for 56Kflex connections are locked at -12dB. – Register :T89 has been created for PoS Quick Connect with a revised bit map. – Register :T20, :T21, and :T127 have been augmented. For information about AT commands, see the Cisco document, AT Command Set and Register Summary for V.34, 56K, and V.90 12-Port Modules: There are no new features with this final release. However, this release supports the following Cisco Microcom Firmware Version 5.2.30 features: • Firmware updates may be performed with established copy flash modem commands or with Service Processing Element (SPE) configuration commands. (See “Downloading Modem Code.“) Note • spe commands are supported on Cisco IOS software release 12.0(4)X11 and higher. Modemcaps are not required. Table 1 lists feature content by modem firmware version. Table 1 Feature Content by Modem Version Firmware Version Feature Content 5.3.30 Final V.90 maintenance release 5.2.30 V.90 maintenance release; store and forward fax 5.1.20 V.90 and fax maintenance release 5.0.20 Modulation Pre-final V.90 release (available on CCO only) • ITU-T V.90 Draft at 28000 to 56000 bps in 1333 bps increments Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 2 OL-0025-01 Firmware Version 5.3.30 Requirements and Features Table 1 Feature Content by Modem Version (continued) Firmware Version Feature Content (continued) 3.3.20 Data Modulation • Rockwell/Lucent K56flex at 56000 to 32000 bps in 2000 bps increments • Rockwell V.FC at 28800, 26400, 24000, 21600, 19200, 16800, and 14400 bps Fax Modulation • ITU-T V.27ter at 2400 and 4800 bps • ITU-T V.29 at 7200 and 9600 bps • ITU-T V.17 at 12000 and 14400 bps Negotiation • V.8bis Features • Point of Sale (POS) Configuration support • Fax Class 2 operation according to standards proposal 2388 (8/20/90) • Fax Class 2.0 operation as defined in EIA-592 Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 3 Modem Compatibility Table 1 Feature Content by Modem Version (continued) Firmware Version Feature Content (continued) 3.2.10 Not recommended for general use. Note 3.1.30 Modulation • Rockwell K56flex at 56000 to 32000 in 2000 bps increments • ITU-T V.34 Annex 12 at 33600 and 31200 bps • ITU-T V.34 at 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, and 2400 bps • ITU-T V.32bis at 14400, 12000, 9600, 7200, and 4800 bps • ITU-T V.32 at 9600 and 4800 bps • ITU-T V.23 in two modes: split speed and half-duplex 1200 bps • ITU-T V.22bis at 2400 bps • ITU-T V.22 at 1200 and 600 bps • ITU-T V.21 at 300 bps • Bell 212A at 1200 bps • Bell 103A at 0 to 300 bps Protocols • MNP 10 • ITU-T V.42 (including MNP 2-4 and LAPM) Error Correction • ITU-T V.42bis (1K nodes) and MNP 5 Data Compression Modem Standards • ITU V. 25—Automatic calling or answering equipment on dial-up lines. This standard includes the procedures for disabling echo control devices for calls that are established manually and automatically Modem Compatibility The complete compatibility matrixes can be found on the following index: Compatibility information for the Cisco AS5300 Note See your account representative for a list of tested modems. Bugs in Version 5.3.30 The following problems were found with firmware version 5.3.30. • CSCdm01814 — Xircom - MNP link failures Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 4 OL-0025-01 Notices • CSCdk89976 — Non-EC connections in V.90 • CSCdm21267 — V.34 Link retrain failures • CSCdm92669 — Failures to connect with some Ameritec devices • Fax DialOut running with a minimum of Cisco IOS Release 11.3(6)T is possible with the fax firmware available in 3.2.10 and with Cisco IOS Release 11.3(1) and higher. Cisco recommends Cisco IOS Release 11.3(4)T and higher because there was a serious bug (CSCdj61765) with abnormal disconnects in earlier versions, which was fixed in Cisco IOS Release 11.3(4)T and higher. • Only RAM based K56flex client modems are supported because the early ROM based K56flex implementations were not stable and are not currently supported by Rockwell. Notices • Because of a reliability problem with back-to-back tests (CSCdj74085), it is recommended that no modem startup be configured. • Defaults for 5.0.xx: – :T124 = 43 – :T110 = 44 • Disable K56flex/K56plus in the following 5.0.xx images: – :T110 - 38 (decimal). Disables K56flex by disabling V.8bis negotiation. – :T124 = 11 (decimal). Disables K56plus. • You must change the country code setting if you are using your modems in a country other than those included in the USA country code. The USA country code is used for the following: – Argentina – Brazil – Canada – Chile – China – Columbia – Hong Kong – India – Indonesia – Korea – Malaysia – Mexico – Peru – Philippines – Singapore – Taiwan – Thailand Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 5 Revision History See Changing Country Codes on Microcom Modems for configuration instructions. For higher Cisco IOS releases, use the modem country microcom_hdms command as described in the “Configure the Modems and Lines” section in the Cisco publication, Configuring Modem Support and Other Asynchronous Features. To see the list of the supported countries, use the modem country microcom_hdms. The following is an example of a list of supported countries: Example: router(config)# argentina australia austria belgium canada chile china columbia czech-republic denmark ... • Note modem country microcom_hdms? Argentina Australia Austria Belgium Canada Chile China Columbia Czech/Slovak Republic Denmark The K56flex DSP code must be stored in the Cisco AS5200 access server’s boot Flash memory with the new 56K modems. See Downloading Modem Code for more information. The current Flash file system does not support removing individual files when the Flash is full. The Flash memory must be erased and then restored with the required files in order to free up Flash memory space. Therefore, it is highly recommended that copy operations to the boot Flash memory be limited to an absolute minimum. Revision History This section describes all Cisco Microcom 56K modem firmware updates. Differences Between Firmware Versions 5.3.30 and 5.2.30 Note Firmware version 5.3.30 is a maintenance release and should be used instead of previous versions. This is the final Cisco Microcom release. Firmware version 5.3.30 supports the same features as version 5.2.30. Differences Between Firmware Versions 5.2.30 and 5.1.20 Firmware version 5.2.30 supports the following changes over version 5.1.20: • Maintenance fixes on the previous baseline. Some minor enhancements were included that may resolve issues regarding reporting incorrect speeds reported by the modem by way of the Out-of-Band Port (OOBP), which is used for modem management. Additional Cisco proprietary design features were also incorporated. • The following registers were revised: Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 6 OL-0025-01 Revision History – :T52 revised to support independent V.90 Tx Power Level Adjust. – :T127 revised to support server Rx aggression/nonaggression rate control. – :T110 revised to default 0d36 matching server-client reported rates over Robbed bit signaling (RBS). Bugs Fixed in 5.2.30 • CSCdm35014—Data loss/corruption during V.21 and Bell 103 300 bps connection. The DSP was set to synchronous mode although the connection was asynchronous. The DSP is notified of the configuration change by a set bit. • CSCdm05446— K56flex PCM Rates over RBS report incorrectly. Register:t110 default is now set to 0d36 to report K56 Tx rates to be equal to client Rx rates over RBS. To disable V.8bis, set the register to 0d38. RBS counter will be reported in the @E report for flex connections only. RBS counter now reports as N/A for all other modulations. • CSCdk93866—ModemSurfr V2.083 has error correction problems in V.90 with some circuits. Register:T52 is now used only for V.90 transmit levels. It is set to 12 by default. Register :T51 still defaults to 13 and effects V.34 connections. Transmit levels for flex connections are locked at -12 dB. This change alleviates many if not all of the Retrains and Rate Renegotiations problems reported by some V.90 and V.34 modems under certain conditions. It also has the effect of increasing the client V.90 connect rates on certain lines an average of 1.333 kbps. • CSCdk89980—Cases of speed throttling or excessive V.42 receive errors on marginal circuits. Register :T127 has 3 new bits defined that fix this bug. (The default is still 0.) Bits 2 and 3 are used to reduce the receive speeds for V.90, flex, and V.34 modulations. This is one of the enhanced Cisco Access Server features incorporated under CSCdk89980. Nonaggressive settings are described in Table 2. Table 2 New Bits for Register :T127 (Nonaggressive Settings) Bit 3 Bit 2 Meaning 0 0 Do not reduce speed (default) 0 1 Reduce speed by 1 rate (2400 bps) 1 0 Reduce speed by 2 rates (4800 bps) 1 0 Reduce speed by 3 rates (7200 bps) • CSCdk90934—Digital Pad compensation disable. You can now set Register :T127 bit 4 = 1 to disable compensation. • CSCdm25849— MABP character counter errors. The modems now correctly report the number of transmitted and received characters during a connection by way of the Out-Of-Band (MABP) port in all modes. • CSCdm29789—Inability to dial out when set to certain countries. All countries now default to ATX4. • CSCdk76533—Modems miss the first AT command sent after returning from fax mode to data mode. • CSCdk56444—Data errors during 33.6K normal mode connections. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 7 Revision History Differences Between Firmware Versions 5.1.20 and 5.0.40 Firmware version 5.1.20 supports the following changes over version 5.0.40: • Maintenance fixes on the previous baseline. Bugs Fixed In 5.1.20 • CSCdk39344—Power level reduction in K56flex with Lucent modem. • CSCdm21172—Some client initiated rate renegotiations cause receive rates to spiral down to low V.34 levels. • CSCdk52911—Motorola VoiceSurfr inter-op problem. • CSCdk90101—Back-to-Back does not work reliably with a 28.8K Cap. • CSCdk91863—Mcom OOB Spewing Connection Update Messages. • CSCdk93866— ModemSurfr V2.083 has EC problems in V.90 with some circuits. • CSCdm02361—3Com-USR Sportster Disconnects under ftp. • CSCdk65601—Rio cannot originate a V.FC connection when set to %M1. • CSCdk89956—ATDTR Command Parser no echoing line feed character. • CSCdk86050—Rate Renegotiation Requests & Disconnects in V.34. • CSCdk24518—Bell212 MNP broken on 5.0.24 code. Differences Between Firmware Versions 5.0.40 and 5.0.20 Firmware version 5.0.40 supports the following changes over version 5.0.20: • A workaround has been added to resolve an issue regarding Lucent-based V.90 clients making excessive (could be as high as 50% depending on client and firmware revision) normal mode connections when the client is set to defaults (S109=1). This client default will negotiate a V.90 or K56flex connection and allow the V.8bis handshake. V.90 was being advertised by the server modem by bit 1 in octet 15 of V.8bis (octet 15 sent as 83). The workaround is to clear this bit (octet 15 sent as 81) which will force a K56flex connection for Lucent clients ONLY. The current K56flex implementation does not have an issue of connecting in Normal mode, therefore connections will be more stable. • A new register has been added. Bit 1 of :T127 controls this workaround. The default is zero (:T127=0). To disable the workaround, set :T127=2 (set bit 1). Note Forcing V.90 on the client by setting S109=2 would also disable this workaround while still allowing for V.90 connections. However, if V.90 connections are desired on Lucent modems they should be limited to below 50K for now. Bugs Fixed In 5.0.40 • CSCdj85485—Older modems can not connect to 56k microcom modems. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 8 OL-0025-01 Revision History • CSCdk08555—High percentage of call drops have been resolved with USR Sportster V90 modem over E1. • CSCdk19030—Microcom code 5.0.11 cannot connect BELL212 or V.22. • CSCdk24530—1200 baud modes broken in 5.0.24 code. • CSCdk24536—V.22bis has high failure-to-connect rate. • CSCdk28303—POS does not work in version 5.0.25. • CSCdk27696—Data errors in V.42 data transfers. • CSCdk27712—5.0.18a carrier loss during V.42 data transfer. • CSCdk47261—MHz V.90 Client locks on V.8 tones during training. • CSCdk44733—Trainup problems with Accura288 if AMSTAR 2400 in loop. • CSCdk65438—Excessive rate renegotiations with some 28.8K clients. Differences Between Firmware Versions 5.0.20 and 3.3.20 Firmware version 5.0.20 supports the following changes over version 3.3.20: • Firmware version 5.0.20 introduces support for the Draft ITU-T V.90 modulation at 28000 to 56000 bps in 1333 bps increments. • Introduced %M4 to control V.90 modulation. • Additional bug fixes were added to address issues in 3.3.20. • Q2 was made the new default instead of Q0. • :T114 defaults to 1 (clear bit 0) - So that Power boosting is no longer tied to A-law. • -K2 is now the default instead of -K1. • %G1 is not the default instead of %G0. • When in a mu-law environment, the server modem will now force a Rockwell client modem set to A-law to go into mu-law. Differences Between Firmware Versions 5.0.20 and 3.3.20 Firmware version 5.0.20 supports the following changes over version 3.3.20: • Firmware version 5.0.20 introduces support for the Draft ITU-T V.90 modulation at 28000 to 56000 bps in 1333 bps increments. • Introduced %M4 to control V.90 modulation. • Additional bug fixes were added to address issues in 3.3.20. • Q2 was made the new default instead of Q0. • :T114 defaults to 1 (clear bit 0) - So that Power boosting is no longer tied to A-law. • -K2 is now the default instead of -K1. • %G1 is not the default instead of %G0. • When in a mu-law environment, the server modem will now force a Rockwell client modem set to A-law to go into mu-law. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 9 Revision History Bugs Fixed In 5.0.20 • CSCdj39369—%g1%b9600 does not clamp max at 9600. • CSCdj45406—%M1 does not work to force V.FC connections. • CSCdj4541094—94% success rate from Lucent modem into Rio over DPRI. • CSCdj51206—Sometimes Microcom 56K modems in V.34 mode connects in NORMAL mode. • CSCdj56628—56K connection attempts fail & 34K Max with as-loop-start config. • CSCdj65642—Normal connections with V.FC MNP connections. • CSCdj86149—Excessive Retrains in high-speed (>48K) K56flex connections. Differences Between Firmware Versions 3.3.20 and 3.2.10 Firmware version 3.3.20 supports the following changes over version 3.2.10: • 3.3.20 is a maintenance release only with bug fixes added. • No change in functionality was introduced. • Fax manufacturer changed from Microcom to Compaq. Bugs Fixed In 3.3.20 • CSCdj72032—V.8bis bug prevents some older modems from connecting to a K56flex server. • CSCdj26488—RBS Counter & Digital Pad Detected status report not working. • CSCdj45404—Different xmit levels reported via AT@E and measured with Tas. • CSCdj45409—Cannot distinguish the latest DSP version (39) from previous version. A workaround is to use AT@E and look at the “DSP Controller Rev” field. • CSCdj51507—The AT+FREV? command returns an error. • CSCdj59532—Alternate fax calls at 2400 bps using MSfax do not connect. Differences Between Firmware Versions 3.2.10 and 3.1.30 Note Firmware 3.2.10 not recommended for general use. Firmware version 3.2.10 supports the following changes over version 3.130: • V.FC, fax, Lucent K56flex, and Point of Sale (POS) support were added to the 3.2.10 release Registers :t89, :t120, :t121 have been allocated to enable V.21/V.22 (300/1200) quick POS connections, error correction, pause for DCD to be true, and tone duration timers. Note See your Cisco account representative for information about AT commands. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 10 OL-0025-01 Changing Country Codes on Microcom Modems Bugs Fixed In 3.2.10 • CSCdj16565—High rate of no protocol connections in back-to-back call attempts. • CSCdj16062—V.32 14.4K instead of 56K with Rockwell clients. • CSCdj17215—Sometimes modem back-to-back test fails with NO CARRIER. • CSCdj26472—No connection for V.FC modem when running from RAM. • CSCdj22693—Forced V.34 12K and V.22 1200 bps connections are not stable. • CSCdj26548—32 Kbps in 56K mode connects in 4800/31200 bps in V.34 mode. • CSCdj26157—Called side modem reports as V22 for Bell 212 connection. • CSCdj26482—MABP reports invalid TX speed for lower K56flex connections. • CSCdj26477—ATI10/ATI11 is overwritten. • CSCdj26069—48K connections reported by clients but 56K modems report 50K. Changing Country Codes on Microcom Modems This section describes how to change the country code on Microcom modems in Cisco AS5200 Universal Access Servers running Cisco IOS Release 11.2(8)P, 11.2(9)P, 11.3(x), 11.3(T), 12.0(x), or 12.0(x)T. See Changing Country Codes on Microcom Modems—Cisco AS5300 for a description of country codes on the Cisco AS5300. Note With the introduction of Cisco IOS Release 11.2(10)P and Release 11.3(2)T for Cisco AS5200, the system supports changing country codes as described in Changing Country Codes on Microcom Modems—Cisco AS5300. The default country code is USA. The USA country code is also used for the following countries: Argentina, Brazil, Canada, Chile, China, Columbia, Hong Kong, India, Indonesia, Korea, Malaysia, Mexico, Peru, Philippines, Singapore, Taiwan, and Thailand. If you are using the modems in a different country, you must change the country code. Note Customers using Cisco IOS Release 12.0(4)XI1 or higher will be prompted to use the Service Processing Element (SPE) command instead of the modem-pool command to download code. The modem-pool command will no longer be available, and the existing modem firmware configurations in the router will be converted to the new spe command format. See the “Downloading Modem Code” section for more information. Configure Configure the system as follows: Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 11 Changing Country Codes on Microcom Modems Step 1 Enter global configuration mode: router> enable router# config term Enter configuration commands, one per line. router(config)# Step 2 End with CNTL/Z. Edit the modemcap and specify the country code (-InZ) in the miscellaneous attributes field. Substitute n with one of the country codes listed in the “Country Code” column of Table 3. In the following example, the country code is set to “18” for the Czech/Slovak Republic: Router(config)# modemcap edit mcom_czech misc -i18z Table 3 Country Codes Country Country Code Country Code Displayed in Banner Australia 20 49 Austria 22 92 23 67 Czech/Slovak Republic1 18 91 Denmark 10 63 Finland 9 71 25 32 Germany 17 68 Israel 15 16 Italy 3 21 Ireland 24 97 Japan 13 14 Netherlands 5 04 New Zealand 11 55 Norway 8 72 Poland 19 93 Portugal 27 94 Spain 6 76 South Africa 16 69 Sweden 7 09 Switzerland1 14 66 2 12 1 85 Belgium France UK 2 USA 3 1 1 1. The s-register is set to s0=2 (that is, answer on the second ring) by default. Additional configuration is required. 2. The UK country code is also used for Greece, Hungary, and Saudi Arabia. 3. The USA country code also applies to Argentina, Brazil, Canada, Chile, China, Columbia, Hong Kong, India, Indonesia, Korea, Malaysia, Mexico, Peru, Philippines, Singapore, Taiwan, and Thailand. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 12 OL-0025-01 Changing Country Codes on Microcom Modems Step 3 Specify the lines on which to apply the new modemcap. In the following example, lines 1 through 48 are specified: Router(config)# li 1 48 Step 4 Turn on autoconfig to the selected lines: Router(config-line)# modem auto type mcom_czech Step 5 Exit line configuration mode, exit global configuration mode, and return to enable mode: Router(config-line)# exit Router(config)# exit Router# Step 6 Save the configuration changes to NVRAM: Router# copy running-config startup-config [OK] Verify You can verify the changes to the modemcap in many ways. This section describes two ways: from the router command prompt and from the AT command prompt during the call. The following example shows verification from the router command prompt: Router# show modemcap mcom_czech Modemcap values for mcom_czech Factory Defaults (FD): [not set] Autoanswer (AA): [not set] Carrier detect (CD): [not set] Drop with DTR (DTR): [not set] Hardware Flowcontrol (HFL): [not set] Lock DTE speed (SPD): [not set] DTE locking speed (DTE): [not set] Best Error Control (BER): [not set] Best Compression (BCP): [not set] No Error Control (NER): [not set] No Compression (NCP): [not set] No Echo (NEC): [not set] No Result Codes (NRS): [not set] Software Flowcontrol (SFL): [not set] Caller ID (CID): [not set] On-hook (ONH): [not set] Off-hook (OFH): [not set] Miscellaneous (MSC): -i18z Template entry (TPL): [not set] Router# Note The Miscellaneous (MSC) field is the only field set in the modemcap. All other fields have default values. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 13 Changing Country Codes on Microcom Modems The following example shows verification from the AT command prompt. Make sure that you issue the AT command during the call. Note that the following display shows factory default settings for version 3.1.30 except for the country code. Router# Router# mod at 2/0 You are now entering AT command mode on modem (slot 2 / port 0). Please type CTRL-C to exit AT command mode. at \s1 IDLE LAST DIAL 000:14:14 NET ADDR: FFFFFFFFFFFF MODEM HW: OEM 2W Czech/Slovak Republic 4 RTS 5 CTS 6 DSR - CD 20 DTR - RI MODULATION IDLE MODEM T/R BPS ***** ***** MODEM BPS 56000 AT%G0 MODEM FLOW OFF AT\G0 MODEM MODE AUT AT\N3 BASE MODE K56 AT%M3 V.23 OPR. OFF AT%F0 AUTO ANS. ON ATS0=1 SERIAL BPS 115200 AT%U1 BPS ADJUST OFF AT\J0 SPT BPS ADJ. 0 AT\W0 ANSWER MESSGS ON ATQ0 SERIAL FLOW BHW AT\Q3 PASS XON/XOFF OFF AT\X0 PARITY 8N AT BREAK 5 AT\K5 EXIT CHAR 043 ATS2=43 ANS DUMB MODE ON AT#E1 CMD ECHO ON ATE1 RESULTS ON ATQ0 RESULT TYPE MNPX ATV1\V2 CONNECT MSG MDM ATW2 CONN MNP0 AT-M0 SPEED MATCH 1 AT%L1 EQUALIZER 1 AT:E1 FALLBACK 2 AT-Q2 DATA ECHO OFF AT\E0 INACT TIMER 00 AT\T0 AUTO RETRAIN ON AT%E1 COMPRESSION ALL AT%C3 MAX BLK SIZE 256 AT\A3 AUTO BUFF 0 AT\C0 AUTO CHAR 000 AT%A0 EMULATING HP OFF AT\H0 PAUSE TIME 002 ATS8=2 DTR 3 AT&D3 MABP ADDRESS 001 AT^P1 CARR DET 1 AT&C1 DSR 0 AT\D0 RING IND 1 AT\R1 SPKR CTRL 1 ATM1 SPKR VOL 2 ATL2 LNG SPC DISC OFF ATY0 DISC DELAY 000 AT%D0 RDLB ENABLE OFF AT&T5 DIAL MODE 4 ATX4 PULSE DIAL 60% AT&P0 PULSE MODE N AT%W0 Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 14 OL-0025-01 Changing Country Codes on Microcom Modems V23 HD EQU GUARD TONE DATA CALL TONE 2ND FC NM BIT VALUE PAR CHK MANUAL DIAL UPSHIFT BPS CELLULAR LINETYPE DETECT PHASE MNP EXT SVC UNIV V.23 CONNECT MSG DUMB MODE BELL CALL ABT DISAB REVERSE ANS MIN CONN SPD ON 2 ON OFF 0 0 0 OFF OFF 000 ON 1 0 1ST OFF OFF OFF OFF 300 AT%O1 AT&G2 AT-C1 AT-F0 AT-E0 AT-P0 AT:D0 AT*H0 AT)M0 AT@M0 AT-J1 AT-K1 AT-V0 AT@C0 AT-H0 ATB0 AT-Y0 AT-W0 AT@U OK Press Ctrl-C to exit the direct-connect session. This concludes the procedure for changing the country code. Country codes that are set manually, not following the procedure just described, will remain in effect until one of the following events occur: • Another -I command is sent. • The firmware is reloaded (firmware reloads will always reset the country code to USA). • The access server is power cycled. • The access server is reloaded. If you have questions or need assistance, refer to Obtaining Documentation. Changing Country Codes on Microcom Modems—Cisco AS5300 Cisco IOS Release 11.2(9)XA and higher introduced a new command to change the country code. This section describes how to change the country code in the Cisco AS5300 Universal Access Server with the new command. Note The new command is updated for Cisco AS5200 access servers running Cisco IOS Release 11.2(10)P and Release 11.3(2)T. To change the country code on Microcom modems in Cisco AS5300 universal access servers, use the following command from global configuration mode: 5300(config)# modem country microcom_hdms <country name> This command specifies the country to set the modem parameters (including encoding) for Microcom modems. The default is usa. Note that the access server will reset the Microcom modems for the command to take effect. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 15 Downloading Modem Code For additional details on this feature including country codes, refer to the Cisco AS5300 Universal Access Server Software Configuration Guide and the Updates to Cisco AS5300 Universal Access Server Module Installation and Software Configuration Guides. See the “Related Documentation” section for more information. Note If you previously set the country code by editing the modemcap file (that is, by following the procedure described in Changing Country Codes on Microcom Modems), you must edit the file again to delete the country code entry (-i18z). Otherwise, you will not be able to use the modem country command. Downloading Modem Code Use the following information to download modem code. For 56K systems running Cisco IOS Release 12.0(4)XI1and 12.0(5)T, the spe command is available. When you enter the copy xxxx modem command on a 56K system, an error message appears, and you are prompted to use the spe command. Note V.34 modems can only use the copy xxxx modem command and will not support the spe commands. See downloading modem code on Cisco AS5200 V.34/V.110 or AS5300 V.34 Systems Running Cisco IOS Release 12.0(4)XI1. Cisco AS5200 or AS5300 56K Systems Running Cisco IOS Release 12.0(4)XI1 To download modem portware/firmware using the spe command, use the following steps: Step 1 Enter the spe command, one configuration command per line, in the following format: Router# configure terminal Router(config)#spe <slot>/<spe_begin> <slot>/<spe_end> Router(config-spe)#firmware location <the_filesystem:filename> For example, the following example shows an SPE download loading Slot 1 (that is, all modems on the feature card). The modem code resides on the Flash memory, and the modem code filename is mcom-modem-code.5.3.30.bin. Router(config)# spe 1/0 1/23 Router(config-spe)# firmware location flash:mcom-modem-code.5.3.30.bin Step 2 Press CNTL Z (^Z) to complete the configuration and return to the router prompt: Router(config-spe)# CNTL z Router# Step 3 Copy the configuration from NVRAM into running RAM: Router# copy running-config startup-config Download occurs when the modems become available. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 16 OL-0025-01 Downloading Modem Code The spe command is a configuration command—save it by using the write memory command; otherwise, the configuration is not saved and the specified firmware will not download after the next reboot. Note SPE Range Description • SPE ranges cannot span across the following parameters: – Empty slots. – Empty SPE units. – SPEs of different firmware attributes in adjacent slots. Note The typical T1 system for the Cisco AS5300 uses only 8 MICA modules, so even adjacent slots having MICA modems appear with a 2 SPE range entry (they typically have 8 modules; slots 9 and 10 are empty). • SPE ranges must represent the same hardware. • New SPEs inserted in place of old ones with higher SPE capacity: – Break the SPE range if the original SPE is non-default. – Expand the range if the original SPE is the default. • New SPEs inserted in place of old ones with lower SPE capacity shrink the SPE range. • Entering “no firmware location” triggers a download of the default firmware. Troubleshooting SPE To troubleshoot the SPE function, use the following information: Router(config)# spe 2/12 2/14 Router(config-spe)# firmware location flash:mcom-fw-dsp.5.3.3_47.22.bin Please use 'copy' command, firmware download not supported for this type of SPE 2/12 Please use 'copy' command, firmware download not supported for this type of SPE 2/13 Please use 'copy' command, firmware download not supported for this type of SPE 2/14 Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 17 Downloading Modem Code Example display where the copy command displays an error message on MICA modems and 56K Microcom modems: Router# copy flash modem Source filename [firmware]? flash:portware.2620.ios Modem Numbers (<slot>/<port> | group <number> | all)? 1/14 'Copy' command is no longer valid for this type of port hardware, please use SPE configuration command Router# copy system:ucode/mica_port_firmware modem: Modem Numbers (<slot>/<port> | group <number> | all)? 1/0 1/5 'Copy' command is no longer valid for this type of port hardware, please use SPE configuration command Router# copy flash modem Source filename [portware.2620.ios]? flash:mcom-fw-dsp.5.3.3_47.22.bin Modem Numbers (<slot>/<port> | group <number> | all)? 2/7 'Copy' command is no longer valid for this type of port hardware, please use SPE configuration command ! resource-pool enable ! resource-pool group resource rg_ss7_digital range limit 96 ! resource-pool group resource rg_ss7_v120 range limit 96 ! resource-pool group resource rg_ss7_mica range port 1/0 1/47 ! resource-pool group resource rg_ss7_v24_analog range port 2/0 2/23 ! resource-pool group resource cisco_tac range limit 20 resource-pool aaa protocol group aaa-server ! modem call-record terse modem country mica usa modem recovery action none <snip config> .... Router # Router# conf t Enter configuration commands, one per line. End with CNTL/Z. Router(config)# spe 1/2 1/4 Router(config-spe)# no firmware location flash:portware.2620.ios Router(config-spe)# *Jan 1 00:06:17.959:%MODEM-5-DL_START:Modem (1/12) started firmware download *Jan 1 00:06:17.959:%MODEM-5-DL_START:Modem (1/13) started firmware download *Jan 1 00:06:17.959:%MODEM-5-DL_START:Modem (1/14) started firmware download *Jan 1 00:06:17.959:%MODEM-5-DL_START:Modem (1/15) started firmware download *Jan 1 00:06:17.959:%MODEM-5-DL_START:Modem (1/16) started firmware download *Jan 1 00:06:17.959:%MODEM-5-DL_START:Modem (1/17) started firmware download Router(config-spe)# exit Router(config)# exit Router# *Jan 1 00:06:22.995:%SYS-5-CONFIG_I:Configured from console by console. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 18 OL-0025-01 Downloading Modem Code Cisco AS5200 V.34/V.110 or AS5300 V.34 Systems Running Cisco IOS Release 12.0(4)XI1 Access servers with V.34 modems or V.110 Microcom terminal adapters must continue to use the copy xxxx modem command. When the spe command is entered, it displays a message that the command is not supported. On boot up, because these modems do not require download, the command displays the location of the firmware as “feature_card_flash.” For example: spe 1/0 2/23 firmware location feature_card_flash For firmware download procedures using the copy xxxx modem command, see the URLs in the following section. Cisco AS5200 or AS5300 Running Cisco IOS Releases Earlier Than 12.0(4)XI1 For the Cisco AS5300, refer to the “Managing Modems” section of the Cisco AS5300 Software Configuration Guide: For the Cisco AS5200, refer to the Cisco AS5200 Universal Access Server Software Configuration Guide Cisco AS5200 Running Cisco IOS Release 11.2(8)P and 11.2(9)P In order to support K56flex modulation, Cisco AS5200 access servers running Cisco IOS Release 11.2(8)P and 11.2(9)P require two files that represent two modem code images: controller firmware and DSP software. Versions of the firmware and DSP software must be compatible. To determine compatibility, compare the filenames. For example, notice the similarity in the filenames for version 3.1.30 that follow: Note • mcom-modem-fw-3.1.30-1.1.0.bin (controller firmware filename) • mcom-modem-dsp-3.1.30-1.1.0.bin (DSP software filename) Cisco IOS Release 11.3(1)T uses the two separate modem code files described above, and Cisco IOS Release 11.3(2)T uses the single modem code file. The firmware is stored in the modem Flash memory, and the DSP software is stored in the access server’s boot Flash memory. The procedure for downloading the DSP code is outlined in Figure 1. It is important to note that the current Flash-based file system does not support the erasing or deleting of individual files. Figure 1 illustrates the flow of supported copy commands in the Cisco AS5200 running Cisco IOS Release 11.2(9)P and 11.2(8)P. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 19 Fax DialOut Figure 1 Copy Command Flow TFTP server Target integrated 56K modems copy tftp/rcp bootflash for modem firmware or DSP software copy flash modem for modem firmware or DSP software Boot Flash in the Cisco AS5200 S6577 copy tftp/rcp modem - for modem firmware For complete information, including the procedure for downloading the DSP software, refer to the Cisco AS5200 Universal Access Server Software Configuration Guide. For detailed information on the spe command, refer to the SPE and Firmware Download Enhancements: Fax DialOut For information about Fax DialOut, see the Cisco DialOut Utility User Guide. For Fax DialOut, use firmware versions 3.3.2 0 with Cisco IOS Release 11.3(2) or higher. Related Documentation For more information about Cisco firmware, see the following indexes and documentation: • Configuration documents for Cisco AS5300 • Cisco AS5300 Universal Access Server Software Configuration Guide, Appendix A, “Managing Modems” • Feature Guide for Cisco IOS Release 11.2(P), in the following sections: – “56K 12-Port Modem Cards for the Cisco AS5200 Universal Access Server” section – “Installing 56K 12-Port Modem Modules in Cisco AS5300 Universal Access Servers” • SPE and Firmware Download Enhancements • Cisco IOS release notes index page • Cisco IOS Voice, Video, and Fax Configuration Guide, Release 12.2 • Cisco IOS Release 12.2 index Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 20 OL-0025-01 Obtaining Documentation Obtaining Documentation The following sections explain how to obtain documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at the following URL: http://www.cisco.com Translated documentation is available at the following URL: http://www.cisco.com/public/countries_languages.shtml Documentation CD-ROM Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription. Ordering Documentation Cisco documentation is available in the following ways: • Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/cgi-bin/order/order_root.pl • Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store: http://www.cisco.com/go/subscription • Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387). Documentation Feedback If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730. You can e-mail your comments to [email protected]. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 21 Obtaining Technical Assistance To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address: Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site. Cisco.com Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world. Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to • Streamline business processes and improve productivity • Resolve technical issues with online support • Download and test software packages • Order Cisco learning materials and merchandise • Register for online skill assessment, training, and certification programs You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL: http://www.cisco.com Technical Assistance Center The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center. Inquiries to Cisco TAC are categorized according to the urgency of the issue: • Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. • Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port 22 OL-0025-01 Obtaining Technical Assistance • Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available. • Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available. Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable. Cisco TAC Web Site The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL: http://www.cisco.com/tac All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register: http://www.cisco.com/register/ If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL: http://www.cisco.com/tac/caseopen If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site. Cisco TAC Escalation Center The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case. To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number. Firmware Release Notes Version 5.3.30 for Cisco Universal Access Server 56K 12-Port OL-0025-01 23 Obtaining Technical Assistance . This document is to be used in conjunction with the documents listed in the “Related Documentation” section. 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